Letter from PRC Commissioners……………………………………………………1 ·...

New Mexico Public Regulation Commission Annual Report 2006

www.nmprc.state.nm.us i 1-800-947-4722

Letter from PRC Commissioners……………………………………………………1 PRC Commissioners…………………………………………………………………..2 PRC District Map……………………………………………………………………….3 PRC Regulation Chart.………………………………………………………………..4 Organizational Chart…...……………………………………………………………..5 PRC Mission and Vision..……..……………………………….……………………..6 Chief of Staff…………………………………………………….……………………...7 Consumer Relations………………….……………………….…………………..…10 Transportation……………………………….………………….………………..…..12 Utility…………..………………………………….……………….……………………13 Energy, Policy and Regulation, and Telecommunications Public Safety………………………………..……………………………..…….……18

State Fire Marshal, Fire Academy, and Pipeline Safety Insurance ……………………………………….…………………….……………....23

Insurance Operations, Insurance Fraud, Title Insurance General Counsel………………………..……….………..………….………………31 Hearing Examiners….…………………….…….…………………………………...33 Public Information Officer………………………………….……………………….34 Legal…………………………………….….……………………………………..……35 Administrative Services.………………….…………………………………..…….37

Budget and Finance, Human Resources, Information Technology, Records & Corporations

NEW MEXICO PUBLIC REGULATION COMMISSION

COMMISSIONERS DISTRICT 1 JASON A. MARKS, VICE CHAIRMAN DISTRICT 2 DAVID W. KING DISTRICT 3 BEN R. LUJAN, CHAIRMAN DISTRICT 4 LYNDA M. LOVEJOY DISTRICT 5 E. SHIRLEY BACA

Ben R. Lujan, Chairman

1120 Paseo de Peralta/P.O. Box 1269 Santa Fe, NM 87504-1269

Phone (505) 827-4533 Fax (505) 476-0161

December 1, 2006

Citizens of New Mexico, Members of the New Mexico State Legislature, Governor Bill Richardson; The New Mexico Public Regulation Commission is proud to present our 2006 Annual Report, detailing the activities and accomplishments of the Commission for the past fiscal year. The Commission’s report recognizes the impact that the Public Regulation Commission has on the State of New Mexico and the citizens of the state. It is for this reason that I proudly commend the commitment and dedication of all of the Commissioners and the staff of the PRC who work diligently to provide quality service to all and who carry out the tremendous responsibility with which the citizens of New Mexico have entrusted us. We are a diverse organization with varying duties and responsibilities that learn from each other, from public input, from the industries we regulate and the people of New Mexico. The Commission continually strives to find balance between industry and consumer to create fair and reasonable rates, to ensure safe and reliable services and to make certain that regulated entities receive fair returns on their investments. With this in mind the Commission works diligently to improve our services for both the industries we regulate and the consumers we serve. Sincerely,

Ben R. Lujan, Chairman New Mexico Public Regulation Commission

1


www.nmprc.state.nm.us 2 1-800-947-4722

Vice Chairman Jason A. Marks District 1, Albuquerque Metropolitan Area [email protected] W: (505) 827-8015 F: (505) 476-0474 Executive Assistant: Leroy Aragon [email protected]

Chairman Ben R. Lujan District 3, Northeastern and North Central New Mexico [email protected] W: (505) 827-4533 F: (505) 476-0161 Executive Assistant: Jennifer A. Conn [email protected]

Commissioner David W. King District 2, Southeastern New Mexico [email protected] W: (505) 827-4531 F: (505) 827-6522 Executive Assistant: Stacy Starr-Garcia [email protected]

Commissioner Lynda M. Lovejoy District 4, Northwestern New Mexico [email protected] W: (505) 827-8019 F: (505) 476-0472 Executive Assistant: Sandra Jeff-Ruiz [email protected]

Commissioner E. Shirley Baca District 5, Southwestern New Mexico [email protected] W: (505) 827-8020 F: (505) 476-0473 Executive Assistant: Jessie Ramirez [email protected]

mailto:[email protected]




New Mexico Public Regulations Commission Annual Report 2006


The Public Regulation Commission (PRC) regulates public utilities, telecommunications companies, motor carriers, and insurance companies operating in New Mexico. Other functions of the PRC include administering the State Fire Marshal, State Firefighters Training Academy, Pipeline Safety and the Registration of Corporations.

Regulated Entity Type CCN

(Market Entry)

Rates Service Quality Safety Consumer

Complaints

Electric Utilities1 x x x x x

Natural Gas Utilities1 x x2 x x x

Water Utilities and Sewer1 x x x x x Telephone ILECs x x x x Telephone CLECs x x Long Distance Carriers x Wireless Telephone Cos. x3 x Motor Carriers: includes taxis, buses, limousines, shuttle services, wreckers, ambulances, household movers

x x x x x

Pipelines x Excavators x Underground Facility Owners x Insurance Carriers x x4 x x Insurance Agents x x x State Fire Marshal (Inspection of Public Buildings) x

1Excludes utilities owned by a local government or mutual domestic water associations.

2The PRC sets rates for gas transmission and distribution; the price of the gas itself is based on market prices.

3By federal law, the PRC has jurisdiction over a limited range of consumer protection items for wireless carriers.

4The PRCs Insurance Division has very limited rate review authority over most lines; the Division is statutorily mandated to set rates for title insurance.

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* Position was created during the 2006 Legislative Session and is displayed to show current structure.

Citizens of New Mexico

Daniel W. Mayfield Chief of Staff

State Fire Fighter Academy

Corporations

State Fire Marshals Office

Economics

Transportation Division

Hearing Examiners

Insurance Division

Administrative Services Division

Consumer Relations

Accounting

Records

Property & Casualty

Insurance Fraud Applications

Information Systems

Human Resources

Financial Management

Legal Division Utility Division

Licensing & Revenue

Examination & Investigation

Compliance

Pipeline Safety

Public Information

Managed Health Care

Title Insurance

Workers’ Compensation Electrical

Engineering

Gas, Water & Wastewater

Telecommunication

Management Analyst

David W. King Commissioner

Sandy Jones Commissioner

Ben R. Lujan Commissioner

Jason A. Marks Commissioner

Carol K. Sloan Commissioner

Leroy Aragon Executive Assistant

Stacy Starr-Garcia Executive Assistant

Jennifer Conn Executive Assistant

Carlos Trujillo Executive Assistant

Elizabeth Martin Executive Assistant

General Counsel Native American Liaison*


Mission The Public Regulation Commission (PRC) regulates the utilities, telecommunications, motor carriers and insurance industries to ensure fair and reasonable rates, and to assure reasonable and adequate services to the public as provided by law. The PRC promotes public safety through the offices of State Fire Marshal, the Firefighter Training Academy, and Pipeline Safety Bureau. The PRC is responsible for the registration of all corporations doing business in New Mexico.

Vision The PRC is to administer and enforce the law in the most efficient, responsive and thoughtful manner as possible. The PRC will continuously strive to regulate by creating a synergy between New Mexico consumers and the industries that the PRC regulates. The Commission is committed to setting the agenda and is proactive when it comes to critical energy, telecommunications, and insurance issues confronting our state.



The PRC Chief of Staff is located at:

PERA Building 1120 Paseo de Peralta Santa Fe, NM 87504

Staff Member Phone No. Division/Bureau

Daniel W. Mayfield 827-4037 Chief of Staff

Mona Varela 827-4433 Management Analyst


Working for you!



The Chief of Staff’s Office assists the five Public Regulation Commissioners in many ways. The Chief of Staff collaborates on a regular basis with Division Directors to ensure that the Public Regulation Commission’s policies are being implemented. The Chief of Staff attends every Public Regulation Commission open meeting to report on the progress that Divisions are making. The Chief of Staff provides leadership in preparing and monitoring the Public Regulation Commission budget and preparation of key reports such as the Annual Report to the Legislative Finance Committee. The Chief of Staff’s Office serves as the coordination point for public relations and information, and during the legislative sessions, ensures that the Public Regulation Commission responds to all legislative analysis requests by state lawmakers. The Chief of Staff works closely with outside and internal resources in order to accomplish the needs and goals of the PRC. This Past Year

√ Over the past year, the Chief of Staff’s Office coordinated an internal audit of all contracts to create efficiencies and increase fiscal responsibility of the Commission.

√ Reduction in staff vacancy rate by aggressively recruiting and retaining highly qualified individuals and professional staff: the rate decreased from 23% down to 15% by fiscal year end. The current vacancy rate for fall 2006 is 5%.

√ Oversaw the realignment of internal salaries to adequately recognize the value of services provided by the professional staff of the PRC.

√ Oversaw the advancement of internal technological uses for the promotion of increased communications for all meetings and hearings, thus allowing more involvement and interaction from all interested parties in Commission proceedings.

The Year to Come The Chief of Staff’s Office will continue to assist the Public Regulation Commissioners and Division Directors in reviewing existing programs to obtain increased funding to support program expansion and continue to provide quality services to New Mexico. With the recent creation and appointment of the Native American Liaison, the Chief of Staff will establish a positive working relationship to ensure the position is utilized for its legislative intent which is fair representation with New Mexico’s sovereign nations. The PRC intends to work with the sovereign entities to ensure that their concerns regarding PRC regulated entities are heard and that their needs are met.

In 2006 the important contributions that former Commissioners made to the PRC and the State of New Mexico were recognized. The PRC unveiled a new Honor Gallery of all former Commissioners.

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The PRC Consumer Relations Division is located at:

Marian Hall 224 East Palace Avenue

Santa Fe, NM 87501 Staff Member Phone No. Division/Bureau

Juan Rios 827-4661 Director

Barbara Rael 827-6967 Utility Bureau Supervisor

Arcy Baca 827-1247 Utility

Shawn Chafins 827-4674 Utility

Sheila Shaffer 827-4434 Utility

Anna Vigil 827-4548 Utility

Louise Vigil 827-6953 Utility

Patrick Herrera 827-4592 Utility

John Gaherty 827-4337 Insurance Bureau Supervisor

Anna Montoya 827-4648 Insurance

Patricia Torres 827-4549 Insurance




The Consumer Relations Division assists consumers with inquiries and complaints against companies that are regulated by the New Mexico Public Regulation Commission. The division consists of two bureaus: Utility and Transportation Complaints and Insurance Complaints. The division’s compliance officers assist consumers with their disputes in an effort to resolve consumer troubles in a fair and timely manner. Our compliance officers utilize mediation and alternative dispute resolution methods to solve consumer complaints. The division also receives and investigates non-docketed consumer inquiries. Performance Measures The CRD compiles consumer information and develops data to advise the commission about consumer related issues and trends. The division also assists the Commission to develop and implement consumer policies and programs. The CRD works closely with the consumer protection divisions of the New Mexico Attorney General and Governor’s Constituent Services Office to ensure fair and, timely resolution of consumer inquires and complaints. The Past Year The Year to Come The Bureau’s objective is achieved by processing consumer inquiries and complaints in a timely, knowledgeable, and professional manner. The goal is to investigate all PRC related consumer complaints to ensure that New Mexico laws, rules, regulations and tariffs are legally adhered to by PRC regulated industries, and to do so within an average processing time of 24 hours or less for the Utility and Transportation Complaint Bureau and within statutory requirements for the Insurance Complaint Bureau. The Bureau will also continue to develop and participate in community outreach programs, education and public information events such as Expo New Mexico.

Bureau Inquiries Complaints Turn Around

Time Credits and

Refunds

Utility and Transportation 10,143 1,576 24 hours $426,904

Insurance 4,462 948 21 Days* $1,260,002

The Division obtained a total of $1,686,906 in credits and refunds for consumers with a staff of 11 full-time employees!

The division handled a grand total of 17,129 inquiries and complaints from New Mexico consumers.

* Minimum time frame as statutorily set

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The PRC Transportation Division is located at:

PERA Building 1120 Paseo de Peralta

Santa Fe, New Mexico 87504

First Name Phone No. Division/Bureau

Ron Martinez 827-4290 Director

Billie Alvarez 827-4640 Compliance

Maxine Chavez 476-0122 Compliance

Gloria Kennedy 827-4590 Compliance

Jules McDermitt 827-4289 Compliance

Maya Otero 827-4078 Compliance

Brianna White 827-4517 Compliance

Vincent De Cesare 827-5013 Investigations

Marie Gutierrez 827-4560 Investigations

Larry Lujan 827-4505 Investigations

Terence Martinez 827-4312 Investigations

Paul Montoya 827-4310 Investigations

Chris Saiz 827-4311 Investigations




It is the policy of this state to foster the development, coordination and preservation of a safe, sound, and adequate transportation system, requiring financial responsibility and accountability on the part of the motor carriers, providing for economic regulation of carriers of persons and household goods and towing services performing nonconsensual tows, and by streamlining and promoting uniformity of state regulation of motor carriers.

The Past Year The Division accomplished the following:

processed more than 440 insurance filings and processed more than 300 applications for Warrants, Certificates of Public Convenience and Necessity, Tariff Changes, name changes, transfers, leases and contracts;

conducted more than 295 motor carrier inspections and investigations; collected more than $3.5 million from the Single State Registration System

for the New Mexico road fund; enforced rates for 806 transportation regulated entities; and streamlined all application processes by developing

applications that are easier to complete. The Year to Come The Division will have completed a safety review of all ambulance and passenger carriers. The Division recommends that the Public Regulation Commission propose legislation to eliminate economic barriers to the transportation market place. The Division strives to improve relations with the Motor Transportation Division (MTD) of the Department of Public Safety to improve safety. The Division is working on scanning and inputting information into the E-Docket/Info-Share database. Annual Reports are used to update and clarify information, which are then scanned into the system. Scanning will allow our Division to provide proof of Insurance Filings and Annual Reports.

The Investigations Bureau conducted 215 inspections, worked on 20 applications and performed 83 investigations.

Due to the fluctuating gas prices the Commission developed a surcharge rule to compensate both industry as well as citizenry.

The Commission intends to file a Notice of Proposed Rulemaking regarding Railroad Rules.

Type of Service #

RegulatedAmbulance 92 Household Goods Carriers 52 Passenger Carriers 245 Towing Services 414 Warranty Carriers of Property 1,617 Railroads 10 Total 2430

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Policy and Regulation The PRC’s regulation of electric, natural gas, water and sewer utilities is a key program of the agency involving the Utility Division, the Legal Division, Hearing Examiners, General Counsel, and, of course, the Commissioners. The Commission regulates rates, conditions of service, corporate structure and financing of utilities, but the level of regulation is a function of the form of business organization utilized by the utility. Investor-owned utilities receive the highest level of regulation, since only the Commission can protect the public by balancing the interest of consumers and investors. Utilities formed as cooperatives receive far less regulatory oversight, since the utility is owned and operated by consumers. These levels of regulation are determined by statute in the Public Utility Act. The Past Year Two major utility rate cases have been filed seeking significant rate increases for PNM Gas Services (14.6%) and El Paso Electric Company (18.6%). Both cases have generated significant interest from interveners and Staff as the process of evaluating the massive details of the filings takes place. The Commission met its House Bill 2 performance measure which requires commercial electric rates in New Mexico to be within 5% of a regional average. We also significantly surpassed the target of 240 days to complete rate cases. New legislation allows small, investor-owned water utilities serving less than 1500 customers to increase their rates up to 50% per year without a hearing unless 10% of their customers (or 25 customers, whichever is more) file a protest with the Commission and start a review of the rate proposal. Larger companies with up to 5,000 customers may increase rates up to 8% per year without a hearing unless there are protests from 10% of their customers. The Year to Come PNM will file an electric rate increase in early 2007. After hearings on the current rate proposals, new rates for PNM Gas Services and El Paso Electric will be implemented. The Commission will finalize improvements in the Commission’s Net Metering Rule which allows customers to sell energy back to their utility. Energy Efficiency and Integrated Resource Planning rulemakings will be completed and new rules will take effect.

Rural electric coops are run by their members. Did you go to your annual meeting or vote in your election?

Inspection and Supervision Fees charged to utilities and collected by the PRC total $8 million per year. The entire amount is transferred directly to the State General Fund. The PRC encouraged its Staff to see the global warming documentary, “An Inconvenient Truth”.



Telecommunications Federal law and New Mexico statutes require a reduced level of regulation for telecommunications companies. As part of this process Qwest, by far the largest provider in New Mexico, is regulated under an Alternative Form of Regulation (AFOR) plan originally approved in 2001. Windstream Communications (formerly Valor) is governed by statutorily-mandated Midsize Carrier Rules. Wireless providers are exempt from Commission regulation regarding rates and market entry, but the Commission has passed consumer protection rules. The Past Year Proceedings were undertaken to resolve Qwest’s outstanding investment commitment shortfall of $224 million in its first AFOR. The Commission also held hearings to determine if Qwest failed to meet its quality of service obligations under its first AFOR. Qwest’s original 5-year AFOR has expired and a new one must be developed. The Commission held proceedings to consider Qwest’s future AFOR. As required by statute, the Commission implemented a rule governing mid-size carriers - telecoms serving more than 50,000 but less than 375,000 access lines in New Mexico. Windstream is the only telecom in New Mexico that is mid-size. The Commission approved a rule implementing the State Rural Universal Service Fund. Revenues collected by telecom providers will be utilized by the fund to keep rural long-distance phone service affordable. In response to the nearing of the complete utilization of Area Code 505’s available prefixes, the Commission started the process to implement an additional area code for the state. The new number will be 575. The Year to Come The Commission will issue a Final Order implementing Qwest’s new AFOR plan. The Commission will hold hearings and will issue an order on a proposed settlement of Qwest’s original AFOR underinvestment that was entered into by Qwest, the Attorney General and the General Services Dept. The Commission will consider means of eliminating Qwest’s contributions to its Rural Extension Fund in a manner that still provides for extension of service to customers in rural areas. The Commission will complete the process of reviewing the implementation of the 811 (Call Before You Dig) and 211 (United Way) dialing codes. The Commission will seek funding for a Telecommunications Competition Study. This study will evaluate the level of telecom competition in New Mexico to provide guidance to policymakers regarding the regulation of the industry.

Carrier and

Utility Fees charged to telecommunica-tions firms and collected by the PRC total $4 million per year. The entire amount is transferred directly to the State General Fund.

91% of the

available 3-digit dialing codes (prefixes) in Area Code 505 are currently in use. We need Area Code 575 to handle additional growth. U

tilit

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Clean Energy for New Mexico New Mexico continues to be a leader in clean energy development and implementation. This includes the Commission’s support for renewable energy developers as well as a review of the entire regulatory process to remove impediments to utilities offering effective energy conservation plans for the benefit of their consumers, the State and the environment. The Past Year The Commission approved PNM’s proposal to buy Renewable Energy Credits from consumer-owned small photovoltaic units at $.13 per KWH. This is a significant incentive for consumers to install solar units. After lengthy negotiations, consumer groups, environmental organizations, the Attorney General, Staff and PNM agreed on a plan to allow PNM to include its Afton Generating Station in Dona Ana County as a resource available for PNM customers. With the planned expansion of output the gas-fired unit will help assure reliable power for PNM consumers. The Year to Come Investor owned utilities in New Mexico will acquire 1,022,741 megawatt-hours of renewable energy as part of their Commission-approved renewable portfolios.

Energy Saving Tip: “Wall warts”, the ubiquitous wall chargers used for cell phones, laptops, and countless other devices turn out to be a secret energy hog using electricity even when not charging anything. Plug several into a power strip and turn the strip off when not in use to save electricity, money and cut down on greenhouse gas emissions.

Utility


The PRC Utility Division is located at: Marian Hall

224 East Palace Avenue Santa Fe, NM 87501


John Curl 827-6960 Director

Tina Sargent 827-6936 Administrative Assistant

Charles Gunter 827-6975 Accounting Bureau Chief

Andrea Delling 827-6962 Accounting

James Brack 827-6982 Economics Bureau Chief

Jacob Arnold 827-4112 Economics

Paul Leonis 827-6913 Economics

Tom Patin 476-0477 Economics

Anthony Sisneros 827-6958 Economics

Prasad Potturi 827-6977 Electrical Eng. Bureau Chief

Steven Schwebke 827-6971 GWW Eng. Bureau Chief

Martin De La Garza 827-6992 Gas/Water/Wastewater Eng

Tim Martinez 827-6914 Gas/Water/Wastewater Eng

Phillis Stevens 827-4401 Gas/Water/Wastewater Eng

Michael Ripperger 827-6902 Telecom Bureau Chief

Mark Cessarich 827-6903 Telecommunications

Chandan Choudhary 827-6630 Telecommunications

Susan Oberlander 827-6950 Telecommunications

Georgette Ramie 476-0448 Telecommunications

Ruby Rohrs 827-5062 Telecommunications

Mary R. Serrano 827-4495 Telecommunications

Ken Smith 827-4411 Telecommunications




State Fire Marshal’s Office

Responsibilities include: the distribution of monies from the State Fire Fund to Fire Departments who apply and are qualified to receive such funding; the protection of life safety through inspection of buildings, structures and facilities; the determination of fire origin and cause through investigations; and the regulation of the distribution and sales of fireworks in New Mexico.

Performance Measures

The State Fire Marshal’s office conducted 17,854 inspection audit hours.

The State Fire Marshal’s Office and State Fire Academy delivered a total of 71,537 training contact hours over the past year, meeting its performance measure.

The Office maintained the 50% targeted outcome of counties’ and municipalities’ participation in the Arson Task Force or partnerships with the State Fire Marshal’s Office.

The Past Year The Fire Service Support Section conducted a major Needs Assessment of the State's ISO Class 10 and Class 9 fire departments, for the Legislative Finance Committee. The Fire Service Support Section began an enforcement program to enforce Title 10, Chapter 25, Part 10, Section 12, to upgrade perennial ISO Class 10 fire departments that are in jeopardy of being removed from the state fire protection funding process. The Fire Service Support Section implemented an assistance program for fire departments attempting to secure loans from the New Mexico Finance Authority for capital outlay projects. The Fire Service Support Section calculated and distributed $31.6 million to New Mexico fire departments from the Fire Protection Fund. The Year to Come The Fire Service Support Section will bring every New Mexico fire department on line with the National Fire Incident Reporting System. The Code Enforcement Section will enter into a cooperative agreement with the Public Schools Facilities Authority. The Investigations Section will increase the participation in the statewide Arson Task Force by other agencies and local governments.

17,854 Inspection Audit Hours

71,537 Training Contact Hours 50% Counties’ and Municipalities’

Participation

The distributions from the Fire Service Support Section to NM fire departments increased by $6.8 million or 27.4 % over the prior fiscal period.

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The PRC Fire Marshal’s Office is located at:

Bokum Building 142 W Palace Ave.

Santa Fe, NM 87501

Staff Member Phone No. Bureau

John Standefer 827-3761 Fire Marshal

Vernon Muller 827-3785 Deputy Fire Marshal

Jeanette Olivas 827-3550 Support Staff

Xavier Anderson 827-3732 Fire Investigator

Joe Chavez 827-3733 Fire Investigator

Shannon Talent 827-3733 Fire Investigator

Randy Varela 827-3732 Fire investigator

Mikel Ward 827-3732 Fire Investigator

Carrie Deaguero 827-3723 Support Staff

Randal Arnold 827-3787 Fire Department Inspector

Ronnie Baca 827-3559 Fire Department Inspector

Michael Gonzales 827-3750 WIPP Coordinator

Paul Linville 827-3734 Chief Fire Inspector

Barbara Montoya 827-3728 Support Staff

Michael Armijo 827-3765 Fire Inspector

Lita Bernal 445-4265 Fire Inspector

Bruce Dile 827-3762 Fire Inspector

Joe Garcia 827-3765 Fire Inspector

Louis Gonzales 827-3730 Fire Inspector

John Ludi 827-3762 Fire Inspector

Rudy Padilla 827-3786 Fire Inspector

Juan Romero 827-3762 Fire Inspector

Ray Wolf 490-2117 Fire Inspector



The PRC Firefighter Training Academy is located at:

600 Aspen Road SW Socorro, NM 87801


Arturo Sais 835-7521 Director

Sharlynn Montoya 835-7500 Support Staff

Barbara Romero 835-7502 Financial Specialist

Reyes Romero 835-7503 Instructor Supervisor

Rosalie Anaya 835-7505 Administrative Assistant

Brad Brunson 835-7519 Instructor

David Romero 835-7517 Instructor

Terry Short 835-7510 Instructor

Marion Whatley 835-7508 Instructor

Edward Wood 835-7509 Instructor

Clarence Barela 835-7500 Maintenance Supervisor

Joey Anaya 835-7500 Maintenance

Rick Pierson 835-7500 Maintenance




State Firefighters Training Academy The Academy is charged with providing training programs designed to develop the basic and advanced skills necessary for students to be more effective members of the fire service; providing the best instruction and training possible in the fire service; serving the public at large by providing education services, training, and counseling; and providing a means to allow firefighters to demonstrate their ability to meet professional qualification standards. Performance Measures The Academy met its performance measure of a 95% pass rate for state certification exams administered by the State Fire Academy. The Academy trained 100% of the 3,101 enrolled students, exceeding the 75% target performance measure outcome. The Past Year

Conducted the 51st Annual Firefighters Training School.

Trained “Bomberos” (firefighters) from Ciudad Juarez, Mexico during the 51st Annual Fire School.

Sponsored and coordinated National Fire Academy field courses throughout the State.

Provided numerous FAAA-approved Aircraft Rescue Firefighting exercise for various military and civilian airports under contract.

The Year to Come The Firefighter Training Academy requires additional adjunct instructors, campus instructors and coordinators. This growth factor is due to "outreach efforts" to rural/outlying fire departments that have limited funding resources to send their volunteer firefighters for training. Through an outreach training program, adjunct instructors can be trained in the field. Many training academies throughout the state are limited due to standards regarding burns. Expansion would have to be taken into consideration.

The Total Number of Students enrolled at the SFFTA for fiscal year 2006 was 3,101.

The Firefighter Training Academy covers 140 acres in Socorro, NM.

There are approximately 150 Adjunct Instructors who teach at the Academy.

The Academy expanded the “Outreach Program” available to career and volunteer firefighters in rural NM.

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The PRC Pipeline Safety Bureau is located at:

Bokum Building 142 W Palace Ave.

Santa Fe, NM 87501


Bruno Carrara 827-3772 Bureau Chief

Eloisa Gutierrez 827-3549 Administrative Assistant

Deana Trujillo 827-3731 Damage Prevention Specialist

Lonnie Montoya 827-1898 Damage Prevention Specialist

Paul Pierce 827-1401 Inspector

Joe Johnson 827-3773 Inspector

Isaac Lerma 827-3774 Inspector

Dennis Segura 827-3516 Inspector

Mike Smith 827-3513 Inspector




Pipeline Safety Bureau

The Pipeline Safety Bureau (“PSB”) enforces Federal and State Pipeline Safety Regulations and Excavation Damage Prevention rules in order to provide for the safety of the citizens of New Mexico. With the US Department of Transportation, the PSB is responsible for safety compliance inspections and enforcing state and federal pipeline safety regulations on intrastate gas and hazardous liquid pipeline facilities. That includes private and municipal gas distribution systems, master meter gas systems, LPG systems, transmission systems and jurisdictional gathering lines.

Performance Measure

FY 2005 & 2006 Actual Comparison

6,592

3,053

8,342

3,520

0

1,000

2,000

3,000

4,000

5,000

6,000

7,000

8,000

9,000

Training Contact Hours Inspection Contact Hours

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FY 2005FY 2006

The Past Year The PSB added two new inspector positions in fiscal year 2006 and now has finally achieved an inspection cycle for master meters systems of less than three years, which surpasses the standards cycle required by federal auditors. The Year to Come The PSB will develop an Excavation Damage Prevention Law Violation tracking system in order to facilitate reporting of third party damages and to track compliance with enforcement actions.

The PSB staff of six inspectors is responsible for inspecting nearly 18,000 miles of intrastate pipelines.

Because of new federal and state safety mandates, the PSB’s budget has grown to nearly $1 M in FY 2006.

The PSB assumes the function of inspection of interstate as well as intrastate pipelines.

The Pipeline Safety Fund is not expected to exceed$1.25 per year per New Mexico end user of natural gas.

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Insu

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Licensing & Form and Rate Filing The Division collects fees, reviews rates (property, casualty & health) & form filings submitted by authorized insurance companies to ensure compliance, collects fees and processes all company, agents, brokers, and adjusters certificates of authority, licenses, renewals, appointments, continuing education & testing, as well as maintain statutory deposits and ancillary receivership accounts. Performance Measures Licensing performance measures impose specified timeframes to ensure speed-to-market services to the insurance industry. Unit: Form and Rate Filing Source: House Bill 2 Measure: 90% of filings processed within 90 days

Unit: Agent’s Licensing Source: House Bill 2 Measure: 90% of applications filed within 180 days

The Agents Licensing unit processed approximately 292,000 licenses and applications within the last six months for New Mexico’s 59,000 agents. The Past Year The Insurance Division continued to enhance and improve information systems with full utilization of the Insurance Division Electronic Automated Licensing (IDEAL) system, electronic archiving, and on-line filings to support Rate & Form Filing Reviews, improve speed-to-market, produce reports and develop online/e-commerce technology.

The Agent Licensing Bureau processed 292,000 filings in 6 months with a staff of 12!

Required Actual Collected Met 90% 100% $ 241,710 Yes

Required Actual Met 40% 40% Yes




Licensing & Form and Rate Filing Continued Agents Licensing Agent Licensing is charged with licensing insurance professionals to sell qualified insurance products to New Mexico residents. The bureau ensures that individual and insurance corporations are in good standing and in compliance with the New Mexico insurance statutes. The Bureau licenses and collects revenues for corporations, insurance agents, brokers, adjusters, surplus lines, bail bondsmen and continuing education. The bureau also collects revenues and processes applications for annual renewals and for new and renewed company appointments. Agent Licensing administers licensing examinations and approves viable Continuing Education courses. The Past Year Under new management the Bureau established an automated phone system in August of 2006, the Bureau instituted on-line appointment terminations in March of 2006, and the Bureau instituted on-line appointment renewals and new appointments in April of 2006. These new systems have enabled the Bureau to now process applications within 48 hours of receipt. The Bureau currently licenses 48,129 agents and 3,350 corporations and partnerships.

AGE NT LIC E N S IN G T R AN S AC T IO N S P R O C E S S E D

5,023

728

1,188

902 46019,269

43

22,915

1024,223

702

1,912404

98,344

410,830

Address Changes

Affiliations

New Appointments

Appointment Renewals

Continuing Education

C lass Inc rease

Letters of Certification

Letters of C learance

License Renewals

Name Changes

Part/Corp License

Producers License

Reprint License

Solic itors License

Solic itors Renewal

Insu

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Consumer Protection and Enforcement Continued

The Past Year The Insurance Division has taken steps to restructure operations and establish an inter-divisional Market Analysis, Enforcement and Consumer Protection Program. The Managed Health Care Bureau successfully implemented the amended Grievance Procedure Rule to provide greater clarification in the processing of external grievances, provide compensation for medical hearing officers and establish ex parte safeguards between hearing officers and staff. The Insurance Division has conducted a rule-making and issued a Health Insurance for Seniors Rule in response to changes with the federal Medicare Modernization Act. The Insurance Fraud Bureau hired a new paralegal in 2005 to assist prosecutors. In addition, all of the Bureau’s investigators became certified peace officers with powers of arrest and authorization to carry firearms, as a result of new law passed during the 2005 Legislative Session. The Insurance Division initiated a Title Insurance Task Force to address marketing practices between the real estate and title insurance industry.

The Year to Come The Insurance Division will continue to implement the inter-divisional Market Analysis, Enforcement and Consumer Protection Program by: (1) establishing a Chief Market Analyst position to analyze the insurance market and coordinate enforcement activities; (2) developing a database to coordinate the Consumer Relations Division and the Insurance Division complaint process, thereby enhancing reporting and support enforcement; (3) developing written procedures to guide complaint handling and administrative investigations; (4) implementing a formal Request For Proposal process for the Examinations Bureau to enhance transparency; and (5) assisting the PRC in developing on-line technology for complaint submission and consumer information. These steps will ensure better consumer protection, education and outreach. The Managed Health Care Bureau will revise its Managed Health Care Rule to make credentialing consistent with the Medicaid Program, provide greater guidance to address experimental or investigational coverage, and reformat and clarify the prescription drugs rules. The Bureau will assist actuaries in drafting rules to regulate Preferred Provider Organizations under the Patient Protection Act and Insurance Code.

The Insurance Division hosted

interns from China and India, regulators in their respective countries who came to study our methods of insurance regulation.

The Examination Bureau has expanded its work to conduct a Mandated Benefits Study and Insurance Credit Scoring Report as well as other studies.

Insu

ran

ce



Consumer Protection and Enforcement The Division operates an inter-divisional Market Analysis, Enforcement and Consumer Protection Program to monitor and analyze consumer complaints, inquiries and industry trends to determine what level of enforcement should be taken, in the form of bulletins, rule-makings, enforcements, criminal fraud prosecutions, investigations or examinations. Performance Measures Managed Health Care Bureau Source: House Bill 2 Measure A: Conduct a minimum of 52 consumer outreach presentations statewide. Measure B: 90% of internal and external insurance related grievances within 180 days.

Workers Compensation Unit Source: House Bill 2 Measure: 60% outcome of reduction in employer accident frequency through counseling, advice & training. Examinations Bureau Source: House Bill 2 Measure: 90% adoption rate of domestic company examination reports within 18 months. Fraud Bureau Source: House Bill 2 Measure: 80% of complaints processed within 60 days.

Measure Required Actual Met A 52 93 Yes B 90% 93% Yes


Required Actual Met 90% 100.0% Yes


The Insurance

Division received the full five-year accreditation from the National Association of Insurance Commissioners; a feat many other states do not accomplish!

The Insurance Division assisted in drafting the Personal Credit Information Act and issued rules. This is the most comprehensive approach to regulate the use of insurance credit scores by insurance companies in the United States.

The Title Insurance Bureau conducted 15 title plant inspections throughout New Mexico and conducted 24 investigations.

The Fraud Bureau discovered that an Albuquerque realtor was stealing over $1 million from clients to pay off home loans. He has pled guilty.

Insu

rance



Financial Audit It is the duty of the Financial Audit Bureau to collect and audit fees, premium taxes and assessments, and prepare the Insurance Division’s budget. The Past Year The Financial Audit Section has undergone a performance improvement initiative to train staff on the processing of credits and refunds. As part of the IDEAL system’s enhancement and improvement, the Section has worked with programmers to improve reporting functionality and accuracy. The Insurance Division’s Budget Team has coordinated with the PRC’s Administrative Services Division, Department of Finance and Administration and the Legislative Finance Committee to establish the Insurance Operations Fund. This fund was designed to financially support insurance operations to accomplish operational restructuring, information technology and policy goals. The Year to Come The Financial Audit Section will continue to enhance the IDEAL information system and adopt the Premium Tax Credit and Refund Rule. These steps will ensure that revenue processing and auditing can occur most efficiently to maximize revenues due the State of New Mexico. The Financial Audit Section will develop a Premium Tax Credit and Refund rule to clarify the processes for the insurance industry.

Insu

rance


The PRC Insurance Division is located at:



Morris Chavez 827-4297 Superintendent

Celia Marquez 827-4297 Administrative assistant

Ronny Lujan 827-4596 Deputy Superintendent

Elizabeth Bustos 827-4675 Administrative Assistant

Thomas Rushton 827-4309 Deputy Superintendent

Rose A. Archuleta 827-1291 Administrative Assistant

Alan Seeley 827-4307 Actuary

Michael Batte 827-4625 Actuary

Bernadette Trujillo 827-4336 Administrative Assistant

Monica Ortiz 827-4580 Receptionist

Linda Grisham 827-4646 Agent Licensing Bureau Chief

Angelique Angel 827-4006 Agent Licensing

Zeke Barela 827-3698 Agent Licensing

Sally Chacon 827-4553 Agent Licensing

Gloria Garcia 827-4541 Agent Licensing

Edward Lucero 827-4349 Agent Licensing

Lorinda Martinez 827-4554 Agent Licensing

Sandra Martinez 827-4516 Agent Licensing

Sandra P. Ramirez 827-4552 Agent Licensing

Amanda Ramirez 827-1246 Agent Licensing

Linda Vigil 827-4662 Agent Licensing






Concha Trujillo 827-4647 Company Licensing Bureau Chief Victoria Baca 827-3978 Company Licensing Doris Gomez 827-4547 Company Licensing Kika Pena 827-4524 Company Licensing Loretta Trujillo 827-4438 Company Licensing Aaron Feliciano 827-4655 Examinations Bureau Chief Darla Brewer 827-4780 Examinations Ashley Purdy 827-4390 Examinations Mary L Salazar 827-4486 Examinations Raymond Valdez 827-4506 Financial Audit Bureau Chief Kacy Aiken 827-4071 Financial Audit Cedric Chavez 827-4075 Financial Audit Benjamin Montoya 476-0569 Fraud Phyllis Bowman 476-0564 Fraud Cathy Catanach 827-4570 Fraud Richard Farrelly 827-4437 Fraud Neil Fishback 476-0561 Fraud Leroy Garcia 476-0561 Fraud Andrew Herrera 476-0563 Fraud Franklin Lawrence 476-0567 Fraud Melissa Trujillo 476-0560 Fraud James Wilson 476-0565 Fraud Alice Garcia 827-4439 Investigations Gregg Gonzales 827-4436 Investigations






Diana Bonal 827-4561 Life & Health Bureau Chief Ernesto Baca 827-4557 Life & Health Fred Couty 827-4545 Life & Health Doris Gurule 827-4555 Life & Health Stella Kelly 827-4594 Life & Health Arunod Kumar 827-4666 Life & Health Kenny Ortiz 827-4558 Life & Health Christine Serrano 827-4241 Life & Health Kim Scott 827-4468 Managed Health Care Bureau Chief Christine Olivas 827-3928 Managed Health Care Kathi Padilla 827-3811 Managed Health Care Alice Pino 827-4651 Managed Health Care Charmaine Ruiz 827-1225 Managed Health Care Melinda Silver 827-6904 Managed Health Care Jennifer Sisneros 827-4428 Managed Health Care Sider Esquibel 476-0340 Property & Casualty Bureau Chief Marta Barela 827-4507 Property & Casualty Merlene Bowker 827-4444 Property & Casualty Brad Gardner 827-4391 Property & Casualty Katie Lucero 827-4580 Property & Casualty Lucille Montoya 827-4556 Property & Casualty Evelyn Padilla 827-4593 Property & Casualty Chuck Denton 827-4528 Title Bureau chief Martina Herrera 827-4381 Title Charlie Winters 827-4652 Workers Compensation




The Office of General Counsel advises and assists the Commissioners in rulemakings and adjudicated cases, researches and analyzes applicable law, writes proposed orders explaining and justifying Commission decisions and represents the Commission in federal and state courts. Performance Measures The Office of General Counsel ensures that the Commission meets the statutory deadline for issuance of a final order in 100% of the cases subject to a statutory deadline. The Commission met the statutory deadline for adopting a rule relating to access charge reform. The Commission has initiated a rulemaking to adopt rules for the regulation of mid-size telecommunications carriers, subject to a statutory deadline of January 30, 2006. The Past Year The Tenth Circuit Court of Appeals affirmed the Commission’s order determining rates for reciprocal compensation associated with Internet-bound telecommunications traffic and the New Mexico Supreme Court affirmed the Commission’s order finding that a loan did not require prior Commission approval because it was payable in less than 18 months. The Office of General Counsel successfully defended the following Commission orders in the New Mexico Supreme Court:

An order requiring Qwest to invest $788 million over the life of Qwest’s Alternative Form of Regulation plan; An order denying motions to intervene of two taxi carriers; A Commission order allowing PNM to recover from its customers in Rio Rancho the extra cost of underground electric projects located exclusively in Rio Rancho; and A Commission order deciding a dispute between the Dona Ana Mutual Domestic Water Consumers Association and Moongate Water Company.

The Year to Come The Commission plans several rulemakings to improve Commission functions and serve the industry it regulates as well as the public. Such rulemakings involve energy efficiency and integrated resource planning, notice requirements for rate increases by electric utilities, filing requirements for continued use of fuel adjustment clauses, and combining the Commission’s utility and transportation division procedural rules.

During fiscal year 2006 the Commission issued 349 final orders.

The Commission opened 289 Transportation cases.

The Commission opened 166 Utility cases.

Gen

eral Cou

nsel


The PRC Office of General Counsel is located at: PERA Building

1120 Paseo de Peralta Santa Fe, NM 87504

Staff Member Phone No. Division/Bureau Carol Rising 827-4111 Chief General Counsel Margaret Caffey-Moquin 476-0455 General Counsel Allen Ferguson 827-6074 General Counsel Timothy Holloran 827-6972 General Counsel Bob Hirasuna 827-4477 General Counsel Jack Clough 827-1209 General Counsel/Insurance Alice Lucero 827-6947 Paralegal Cecilia Rios 827-4501 Paralegal

The PRC Hearing Examiners are located at: Marian Hall

224 East Palace Avenue Santa Fe, NM 87501

Staff Member Phone No. Division/Bureau Lyn Hebert 827-6964 Hearing Examiner Bill Herrmann 827-6926 Hearing Examiner Lee Huffman 827-6955 Hearing Examiner Elizabeth Hurst 827-4295 Hearing Examiner Jim Martin 827-6922 Hearing Examiner Anthony Medeiros 827-6961 Hearing Examiner Elizabeth Saiz 827-6956 Law Clerk




The Chief Hearing Examiner is appointed by and reports to the Commissioners. Hearing Examiners set hearings and conferences; establish procedures and details for the conduct of proceedings; ensure that a full and adequate record is established, make rulings on procedural and evidentiary matters; conduct hearings; admit evidence into the record; analyze evidence, briefs and applicable laws, rules and orders; and certify stipulations negotiated by parties to the Commission, including findings of fact, conclusions of law and ordering paragraphs. The Past Year In the past year Hearing Examiners have presided over a number of noteworthy cases on behalf of the Commission, including: the development of the Renewable Energy Reasonable Cost Threshold; the Renewable Energy Plans for Public Service Company of New Mexico (PNM),El Paso Electric Company (EPE) and Southwestern Public Service (SPS); a fuel surcharge for the Warehousemen Association; in the first case of its kind determined the appropriate rate for PNM to charge for under-grounding electric lines; the assessment of $2 million administration fine against Qwest for its failure to file interconnection agreements; the Unbundled Network Elements cost docket for Qwest and Valor; completion of Reciprocal Compensation Complaint following successful decisions in Federal District Court and the Court of Appeals; developed for the first time a server wastewater rate for a new MBR technology; the Acquisition of Texas-New Mexico Power Company by Public Service Company of New Mexico; and the Implementation and Enforcement of Qwest’s $788 million Investment Commitment under its Alternative Form of Regulation Plan (AFOR). The Year to Come The Hearing Examiners will diligently preside over all cases assigned to them by the Commission. The Hearing Examiners expect that these cases will include the development of an Integrated Resource Plan for electric and gas utilities and guidelines for energy efficiency programs for these utilities. In addition, the annual approval of renewable energy plans for PNM, SPS and EPE must be completed.

The Hearing Examiners utilize Alternative Dispute Resolution Techniques by acting as mediators.

Hearing Examiners issue Recommended Decisions to enable the Commission to meet statutory deadlines 100% of the time.

Hea

rin

g Ex

amin

ers


The Public Information Officer is located at:



Staff Member Phone No. Division/Bureau Doris Cherry 827-4446 Public Information Officer

Pu

blic

In

form

atio

n O

ffic

er

The Public Information Office strives to fulfill the goals and mission of promoting a positive

awareness of the Public Regulation Commission and its divisions and agencies, and to

provide a liaison between the Commission, the PRC divisions and Staff, and the media.

The New Mexico Public Regulation Commission sought and received legislative approval in Fiscal Year ‘06 to establish a budget and implement a Public Information Office for the PRC. With the PIO, commissioners are informed of media inquiries beyond those of a very general nature, and the PIO serves to answer media questions and provide media information about the Commission and the PRC divisions and bureaus. The PRC Public Information Office focuses on a proactive process for providing information to the public and media about the PRC. The PIO has accomplished this by:

• Press releases about Commission actions, district constituency meetings, rule making, and public hearings disseminated to all New Mexico print, TV and radio media, and media located in Texas serving New Mexico

• Posting releases, helping to maintain information on the PRC website • Scheduling of radio interviews for Commissioners • Scheduling of TV program appearances for Commissioners • Assisting with media marketing for public comment hearings on important issues

such as the Mid Size Telecom Carrier Rules; Transportation Rules; Area Code relief planning; Fire Code Revisions

• Assisting media in obtaining requested information




Mission Statement

The Legal Division protects the public interest by providing a guarantee of integrity in a dual sense. First, it advises and vigorously advocates on behalf of Staff, ensuring that all issues are explored, cases are fully developed and fairly heard, and a substantial record established to serve as the basis for Commission and Insurance Superintendent decisions. Second, the Legal Division acts as a conscience for the agency, assuring that the due process rights of the public and the parties are respected, and that agency positions, policies and practices are compliant with all legal requirements. Lawyers develop competence and experience in cases involving electric, gas, water, wastewater, telecommunications entities, corporations, transportation, pipeline safety and insurance matters and represents the Fire Marshal’s Office. Every lawyer has a special expertise in a particular area of practice. However, the Division employs interdisciplinary training and case assignment, within and across both bureaus, so that each lawyer has the opportunity to develop competence and experience in various subject matter areas. As needed, individuals also assist the agency in legislative and administrative matters. The strength of the Legal Division is best measured by the depth and degree of its accumulated wisdom. Staff attorneys average 17 years of government/regulatory experience, and 23 years in the overall practice of law. This is especially important, as the Division must litigate against large, multi-state corporations and outside law firms. The Past Year For the first time in three years, the Legal Division is fully staffed at the attorney level. This is essential, as the Division engages in litigation against sophisticated in-house counsel as well as the largest and most prestigious firms in the state and out of state, who represent the industries regulated by the Commission. The Year to Come The Division is upgrading its vacant position to provide more expert research and trial preparation by support staff. The Division will continue to pursue continuing education at the national level to remain abreast of economic, technological and legal developments, particularly in the rapidly evolving sectors of telecommunications and alternative energy.

The function of Legal Division is representation of the Utility Division staff expert witnesses, advocating their public interest positions and recommendations.

Members of the Legal Division assist the Consumer Relations Division (“CRD”) staff in interpretation and enforcement of consumer-oriented rules applicable to telecommunications carriers and other Commission regulated utilities, and represent the CRD staff in appeals of CRD determinations of slamming and cramming complaints.

Legal


The PRC Legal Division is Located At:


Santa Fe, NM 87501

and

PERA Building

1120 Paseo de Peralta Santa Fe, NM 87504


Roy Stephenson 827-6908 Director

Cydney Beadles 827-6905 Marian Hall

Peggy Bowen 827-6023 Marian Hall

Pam Castaneda 827-7858 Legal Assistant-Marian

Joan Ellis 827-4579 Marian Hall

Dahl Harris 827-6981 Marian Hall

Jane Yee 827-6980 Marian Hall

Carmella Apodaca 827-6969 Legal Assistant-Marian/PERA

Cynthia Archuleta 827-4818 Legal Assistant-PERA

David Baca 827-4048 PERA

Nancy Burns 827-4588 PERA

Avelino Gutierrez 827-4565 PERA

Karen Risku 827-4566 PERA




The Administrative Services Division (ASD) provides support services to the programs and divisions of the agency. Those services include general, financial and human capital management, capital assets oversight, records management, corporations, and information systems. ASD is composed of five bureaus: Human Resources; Budget and Finance; Records Management; Information Systems and Corporations.

“The mission of the Administrative Services Division is to provide and deliver guidance, information and expertise in the areas of administrative support to all divisions of the Commission and corporate consumers in an

efficient and positive manner to ensure that the Commission meets statutory, regulatory and internal administrative requirements.”

The Budget and Finance Bureau (BFB) functions to facilitate the agency’s fiduciary responsibility and is accountable for maintaining the business function of the PRC. In FY 05, for the third consecutive year, the Budget and Finance Bureau earned the highest rated external audit - an unqualified opinion. Additionally, the Commission was recognized by the Department of Finance Administration for adhering and complying with various financial requirements.

The Human Resources Bureau (HRB) aggressively processed a variety of transactions needed to implement the SHARE system while also conducting employee training for managers and staff, and ensuring timely and accurate payroll. The Bureau was able to aptly assist agency managers in the advertising and hiring of personnel which significantly reduced the agency’s vacancy rate from 14 percent at the beginning of the fiscal year down to eight percent at the conclusion of the fiscal year.

The Information Systems Bureau (ISB) facilitates technical infrastructure management and end-user support in order to assist in accomplishing the mission of the PRC. The ISB supports the network infrastructure including application(s) support, end users support and training, and maintains a high-level of security assuring PRC data integrity. ISB was instrumental during the past fiscal period in redeveloping the agency website, which is now user friendly while providing interactive information for New Mexico consumers.

ASD is composed of 52 fulltime employees.

The Director of ASD also serves as the Chief Clerk for PRC Corporations by State Statute.

The PRC sends and receives more than 600,000 pieces of mail annually.

The PRC averages 220,000 reproduced documents a month or 2,640,000 per year.

Adm

inistrative Services



The Budget and Finance Bureau (BFB) functions to facilitate the agency’s fiduciary responsibility and is accountable for maintaining the business operation function for the PRC. Performance Measure The Commission obtained an unqualified opinion on its audit report for the year ended June 30, 2005 which met the performance target. The Past Year This was the third straight year that the Commission was a recipient of the “Responsibility for Accounting Function” certificate awarded by the Department of Finance and Administration (DFA) – Financial Control Division – State Controller’s Office. The Commission met the requirements as set forth in the New Mexico Administrative Code 2.20.5. ASD staff worked extremely hard during the past fiscal year to ensure that the PRC was ready for the implementation of the new statewide accounting and human resource system (SHARE). The Year to Come The Budget and Finance Bureau plans to work with ITB to add enhancements to internal systems that would interface with SHARE in order to expedite processing of revenue. Additionally, the Commission is looking at developing systems that would allow for online application, registration and payment acceptance.

Fiscal Year 06 Actual Expenditures(Percent of Total Budget)

Public Safety13%

Program Support

10%

Insurance Operations

20%

Patients' Compensation

Fund33%

Policy & Regulation

24%

The BFB participated in the implementation of the SHARE Project during FY06 while maintaining continuous fiscal operations.

The HRB also participated with the SHARE Project while assisting to reduce the agency vacancy rate from 23% at the beginning of fiscal year 2006 down to 15% at the end of the fiscal year.

The PRC collects and redistributes over $200 million per year to other state agencies and the general fund. In other words the PRC utilizes 16% of all revenues collected by this agency.

Adm

inistrative Services



The Records Management Bureau (RMB) is responsible for retaining and safeguarding all original case files produced by the various component units of the Commission. The bureau also is responsible for reproducing these documents and performs the archival process.

The Corporations Bureau (Corps) became fully staffed by the end of the fiscal year and is making significant progress towards meeting its performance targets for the upcoming fiscal year. Throughout most of the fiscal year 2006 the bureau had significant vacancies, thus straining its ability to fully meet its measures with regards to making advances into a backlog of prior year’s records while maintaining daily service level output. The Year to Come

Corporations Bureau Advisory Committee The Commission enacted enabling language in May 2006 to create the Corporations Bureau Advisory Committee. The purpose of this group will be to formulate, receive, analyze, deliberate, and recommend changes to the Commission regarding business practices, rules, and statutes pertaining to the Corporations Bureau.

SHARE Project Agency Enhancement The implementation of the SHARE Project began in fiscal year 2007. Administrative Services Division is looking to further automate some of the current manual processes involving the recording of payments received by the Commission and its subcomponents. The process of linking and uploading this data from the existing systems into SHARE will enhance operations by eliminating dual entry.

Corporations Bureau Electronic Payment Acceptance With the advent of electronic banking and the increasing number of state agencies who are accepting electronic payments, either by direct online banking or credit card, the Corporations Bureau will increase its accessibility and enhance its business processes to be more customer friendly. Payments would be guaranteed thus eliminating the chance for lost or insufficient funds checks coming into the Bureau.

Website Development The Commission continues to develop and enhance its website to be user friendly and used as a tool for information to consumers. The Commission has contracted with the University of New Mexico to provide the modifications for this endeavor.

The Corporations Bureau became fully staffed during fiscal year 2006. This was the first time since the inception of the agency that the bureau had a full complement of authorized employees. This has led the bureau to increase its efficiency to customers.

The bureau plaincorporate e-commerce into the agency’s website to allow customers the ability to file and pay

tilizing the Internet.

ns to

u

The Records Management Bureau is responsible for the safeguarding and keeping of all agency records and documents which arused in a varie

e ty of

legal actions.

Adm

inis

trat

ive

Serv

ices

New Mexico Public Regulations Commission Annual Report 2006

The PRC Administrative Services Division is located at: PERA Building

1120 Paseo de Peralta Santa Fe, New Mexico 87504




Vince Lithgow 827-4084 Director/Chief Clerk

Jessalyn Eaton 827-4084 Administrative Assistant

Paul Lucero 476-0271 Mail Room

Eloy Salazar 827-4583 Print Shop

Anthony Garcia 827-4042 Chief Financial Officer

Ron Andermann 476-0470 Budget & Finance

Donald Martinez 827-4036 Budget & Finance

Tina Roybal 827-4569 Budget & Finance

Raymond Valdez 827-4396 Budget & Finance

Hughanne Maxwell-Loux 827-4643 Human Resources Bureau Chief

Antoinette Jiron 827-4360 Human Resources

Elmer Lucero 827-4324 Human Resources

Gabriel Cisneros 827-6983 IT Bureau Chief

Karon Deaguero 476-0300 Information Technology

Darlene Gonzales 827-6979 Information Technology

Wally Haynes 827-4431 Information Technology

Larry Padilla 827-6539 Information Technology

Darla Purdy 827-4530 Information Technology

Daniel Smith 827-6945 Information Technology

Ronald Montoya 827-6970 Records Bureau Chief/MH

Shawntae Barela 827-6923 Records/MH

Erica Chambers 827-4503 Records

Bettie Cordova 827-4526 Records

Nick Guillen 827-4366 Records

Natasha Herrera 827-6924 Records/MH

Margaret Martinez 827-3890 Records/MH

Mariano Romero 827-4368 Records/MH

Melanie Sandoval 827-6968 Records/MH

Marjorie Webster 827-6943 Records/MH




Data from ASD The Past Year filing.

-

25,000

50,000

75,000

100,000

125,000

ForeignLimitedLiability

DomesticLimitedLiability

ForeignNon-Profit

DomesticNon-Profit

ForeignProfit

DomesticProfit

Number of Total Filings in Corporations Bureau

FY2005FY2006

Corporation

s


The PRC Corporations Bureau is located at:




Ann Echols 827-4559 Corporations Bureau Chief

Robert Anaya 827-4508 Corporations

Roland Atencio 827-4511 Corporations

Kathy Brennand 827-4513 Corporations

Clarita Carter 827-4671 Corporations

Javin Coriz 827-4513 Corporations

Ronnie Duran 827-4668 Corporations

Denise Gallegos 827-4511 Corporations

Viara Ianakeiva 827-4513 Corporations

Robbie Lambert 827-4567 Corporations

William Lewis 827-4511 Corporations

Wesley Leyba 827-4502 Corporations

Tillie Martinez 827-4510 Corporations

Alice Montoya 827-4510 Corporations

Gwen Orona 827-4511 Corporations

Annette Prada 827-4659 Corporations

Ryan Roybal 827-4511 Corporations

Arthie Shuman 827-4510 Corporations

Destinee Tran 827-4638 Corporations

Rosemary Trujillo 827-4511 Corporations


The cover design by Rudy Padilla of the State Fire Marshal Office.

The Annual Report was produced by PRC staff.

**Telephone numbers current as of November 2006

Letter from PRC Commissioners……………………………………………………1 ·...

Documents

Transcript of Letter from PRC Commissioners……………………………………………………1 ·...