Lera technologies capability temenos t24

Capability Document

T24 Banking

B a n k i n g S o l u t i o n s E n t e r p r i s e S o l u t i o n s O f f s h o r e S e r v i c e s

Capability Document T24 Banking

www.leratechnologies.com

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Business Scenario - Banking Banking is getting more dynamic than ever before. Customers need a larger variety of products and

offerings and as a result, banks have to be continuously enhancing their IT systems aggressively to

address these opportunities swiftly. Banks need to be able to scale up their IT systems extremely fast to

the changing business scenario. A technology implementation partner who can understand the business

needs and map them into business applications - using traceable processes and methodologies can help

banks a long way towards achieving this goal.

Portfolio of Services - T24 Banking Lera offers a portfolio of services to its clients in the T24 Banking arena as detailed out in the following

table:

Line of Business (LoB) Market Need

Services Offered

Custom Software Development

(CSD) projects

Banks have unique

requirements, which need to be

automated. CSD has substantial

risks, which act as a demotivator

for clients.

Lera's project management

approach is aimed at lowering

the risks involved with CSD and

increasing the involvement of

stake-holders and end users.

This translates into increased

confidence levels at the client-

end.

Offshore Development Centers

(ODC)

Banks need to augment and

launch products, which are high

on quality and at the same time

manage time-to market and

cost-to-market.

Lera's ODC for T24 - Banking is

targeted at specifically for banks.

Lera's presence in Hyderabad,

India allows banks to access the

world's largest source of highly

skilled manpower at significantly

low costs.

Professional Services

- Consulting

- Training

Banks require help in several

kinds during IT implementations.

Lera helps banks through the

various phases by making its

team of banking consultants

available to them.

A few of the services are further in more detail.



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Consulting Services During implementations and deployments, banks face a variety of constraints that act as impediments

and need help. Banks also face internal resource constraints, which create hurdles to speedy

implementations.

Lera offers a range of professional services, which complement client offerings, and in turn helps them

present end-to-end solutions. Lera's quick footed resourcing function and networking capabilities help

clients scale up quickly and effectively to meet the need of the hour. Our consultant's area of expertise

embrace the entire spectrum of T24 modules - be it core banking, retail banking, wholesale banking or

corporate banking.

Some of the key role definitions we adhere to are as mentioned:

•Manage a T24 project

•Prior experience of implementation & production

•Business & Technical know-how

•People Management Skills

Project Manager

•Technical and Business knowledge for T24

•Architecting skills for new modules in T24 Application Architect

•Good functional knowledge & brief technical knowledge

•Can write Test Scripts, User manuals, handle User Training,

•Create Functional specs and a bit of coding

Application Consultant

•Banking Domain Knowledge

•Good functional knowledge

•Can create functional specs, handle User Trainings

Senior Business Analyst/Business

Analyst

•Bridge Functional & Technical Team

•Can create Technical Specs

•Can build modules & Manage Technical Team

•Assist both technical analysts and programmers

Senior Technical Analyst /Technical

Analyst

•Capable of converting given technical specs in to software code Programmer



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Implementation Services Lera's process-oriented approach helped evolve the existing implementation processes and

methodologies that are advantageous to our clients during crucial stages of implementation. Our

flexible yet methodical approach facilitates seamless acceleration of implementation.

We offer professional services spread across different phases of implementation as shown below:

Our Implementation Methodology benefits include:

Controlled project schedules - solutions delivered on time

A high degree of project visibility and documentation

A system and business process architecture and platform that will support future improvement

initiatives

A basis to identify, manage and control the risks to success

Production Support

Production Support is to bridge the process and procedural gaps between applications development,

technical support, and operational areas for application implementation control and support services.

Production Support provides the following (and not limited to) for identified production and test

environments. Application implementation support, problem and change management, analysis for

Pre Implementation

• Planning

• Core team formation

• Business process scope

• Technical integration points

• Data conversation details

• Estimate

• Detailed timeline

• Work plan

• Implementation cost

During Implementation

• Core system parameterization

• Application parameterization

• New Products development

• Interface development

• Data Conversion & Reconciliation

Post Implementation

• Handholding

• Measure objectives

• Analyze results

• Fine tune / Modify

• Audit

• Support

• Upgrades

• Security review & enhancement



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performance improvements in procedure or application processing flow, automated scheduling, online

report viewing and report distribution, and statistical trends.

We understand the criticality of the production environment in high stakes finance industry. Lera

provides its clients 24x7 uninterrupted production-support be it in person, phone, mail or any other

means.

Incident Lifecycle Management: Identifying, repairing and tracking incidents that interrupt the normal

functioning of the systems and disrupt the business.

Application Monitoring: Ensuring your applications are consistently up and running and guaranteeing

that business critical processes are not affected by application downtimes and outages. We create

comprehensive monitoring and management services to proactively monitor application availability,

performance, response time, exceptions, faults and failures using a variety of custom built and third party

monitoring tools.

Preventive Maintenance: Carrying out services for the upkeep of applications to reduce the occurrence

of problems and issues. Based on system performance, past system behavior and our experience, we

schedule routine ready-for-business checks to release patches as needed.

Corrective Maintenance: Minimizing the impact on the end users and the business, Lera provides

corrective maintenance services which comprise resolution to incidental issues and errors.

Change Management: Studying the impact of changes, analyzing the risk, estimating the effort and cost,

and assessing the resource requirements. We use third party and custom built tools for managing and

controlling change and follow best practices to support regulatory requirements.

Performance Fine-tuning Any organization, especially a financial institution, needs a software application that is reliable and

robust. This is the very reason to initiate a performance management check. This helps an organization

to check and keep the software environment healthy. This way the expected output would not be

compromised in terms of quality and quantity.

It is crucial to understand as to why, when, how a performance testing and fine-tuning needs to be

performed. Lera helps clients to address the same and our performance investigation offers other

benefits, including:



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Specialist knowledge, experience and understanding of performance issues

A vital independent second opinion

Identification of metrics for measuring system attributes, e.g. to determine when a system is

nearing the limits of its processing/memory capacity

Phase Scope Skill Sets

Strategy and Planning Defining the performance test

objectives and how they will be

measured and tested

Industry/user expectations

Software architectures

Performance test design

Test Development Developing test scripts which

simulate your users' behavior

Software architectures

Software development

Performance testing

Test Execution Executing your test scripts to

simulate user load, interpreting

you results and tuning your

implementation

Performance test tools

System administration

Performance tuning

Lera can assist you to

Enable complete visibility into application performance bottlenecks that stand in the way of

intended business outcomes

Lower the cost of distributed load testing by providing a standard solution

Provide a platform for running a performance testing CoE

Provide project-level visibility and a collaborative working environment to all members of the

application team

Offshore Development Center

Our capabilities target winning results by understanding our client's technology needs aligned to the

identified business objectives. Our differentiator is in providing servicing thus enabling our clients to

win.

In order to save on our client's resources and time we have set up an offshore development facility

where in we replicate our client's environment with their help to do the development part at our

premises.



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We can offer our development services using the following models:

Offshore Development Model In this model, Lera's development team works exclusively from our facility in Hyderabad. The client only

passes on the detailed requirement related to the user’s needs of the application to be built. Our team

takes charge of the development, maintaining permanent communication on the advances of the

project with the appointed project coordinator from client's side.

Hybrid (Onsite & Offshore) Model This model is a combination between the offshore and onsite models. The onsite modality is generally

used for the most critical parts of the project while the offshore modality is used during the routine

development phase. Lera prefers their client to choose any of these models as per their requirement

keeping in view of our client's short and long-term business objectives.

Our capabilities reflect the right skill sets to execute on an outsourcing or offshore basis. We can hold

our hand out be it for Application management or a product development.

With a strong understanding of the financial service industry, we offer vital services that are a decisive

factor in a firm's progress. We can deliver flexible and customizable solutions that align with business

requirement to streamline financial software framework.



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Core teams of financial service specialists operate from our development center in India. They are

experienced in handling data security while ensuring that the applications are scalable in order to allow

timely upgrades.

Unique Client Engagement & Project Management Methodology

Lera has the experience of mentoring the top management teams of its clients for leveraging the

benefits of IT from a long-term perspective. In most of the cases, Lera has mentored the top

management of the clients and then trained their middle and lower management in their first ever IT

projects. Lera believes this long-term focus helps it enormously in creating a strong relationship and

association with stake-holders and end-users at the client end.

The first technology implementations in organizations worldwide have been characterized by failures

and extremely painful experiences. Today, a failed technology implementation can completely bankrupt

organizations.

There is an opportunity to follow a project management methodology, which lowers the risk associated

with technology. Lera has conceptualized and is in the process of perfecting its unique project

management approach-Lera Delivery Model-which is iterative and incremental-thus significantly

lowering the risk of delivering technology successfully.

Lera promotes Unified Methodology for the entire Software Development Lifecycle (SDLC). In its

simplest form, the Unified Process consists of the following workflows:



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Business Engineering: Understanding the needs of the business.

Requirements: Translating business need into the behaviors of an automated system.

Analysis and Design: Translating requirements into software architecture.

Implementation: Creating software that fits within the architecture and has the required behaviors.

Test: Ensuring that the required behaviors are correct, and that all required behaviors are present.

Our Software Development Framework features include:

Iterative Development

Requirements Management

Component-Based Architecture

Visual Modeling

Quality Management

Change Control Management

Our Delivery Approach

Lera's client-proximity business model organizes our operations, allowing us to be deeply rooted within

our clients' business communities. Lera's global delivery model offers clients the value of remote

delivery through onshore, near shore and offshore expertise. Together, these models combine to offer

clients the local accountability they desire at the value they need.



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Solutions

Data Management Solutions Lera’s Data Management Solutions (DMS) has Eficaz and VIVO. It is designed significantly to handle

complexities arising in banks Temenos T24™ environment while working on any database. Best Practices

in extraction, transformation, loading, reports generation and data archiving are incorporated while

building DMS architecture. Today banks are continuously looking for significant value-additions to their

data warehouse development.

Eficaz

An Enterprise Data Warehouse (EDW) Solution consolidates data from multiple sources in a Bank that

could be used for Reporting, Analytics & Business Planning. Extraction, Transformation and Loading (ETL)

of data from the various Banking Applications (Data Sources) including Core Banking System is the key

process for the EDW Infrastructure. Enabling the ETL Process with limited resources and minimal impact

on System Performance is a key challenge for the IT teams at Banks.

It is a powerful ETL suite for Banks on Temenos T24™ environment which reduces the costs and time

invested in the development of programs to perform extraction, transfer and loading of data. Banks

using Eficaz have much higher cost benefits and time savings with easy GUI interfaces and features.

Features

Configurable filter conditions

Normalized/De-Normalized Outputs

Incremental Extractions without any extra Indexes

Parallel Extractions



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Automated Process from start to finish

Simple, Highly Intuitive & Configurable Web Based User Interface

Benefits

Extract a million records in 3 minutes (approximately)

Highly integrated with Temenos T24TM environment

No Latency - Connects directly with the database

It is 300% faster and efficient compared to traditional extraction tools available in the market

Ensures Data Integrity while normalizing data

Short Implementation (2-4 Weeks) & Knowledge Transfer

Extracts data with jBase, Oracle, MS SQL , db2 .. (Database agnostic)

Advantages

Enormous savings on time

98% time reduction in CRC & CRF reporting

Improved COB performance without affecting current processes

Reduced pressure on human resource and operating costs

Helps in making informed and effective decisions quickly

Avoid chaos and perpetuates duplicate, inconsistent data

Nil or less training needed for the users allowing them to concentrate better on their core

functions

VIVO

The increasing transaction volumes disseminate and raise new challenges for data archiving in Banks

due to limitations in the current available tools. Without new tools and custom local services, data

archiving is becoming a daunting task. Lera's data archiving experts are specialists in combining industry

best practices, experience, modern approaches and latest technology in bringing desired results and

fulfilling archiving needs of banks.

As your productive T24 database grows, Vivo Data Archiving is the solution your organization needs to

manage the size of the T24 database and ensure continued long term, secure access to historical data.

Accelerate backup and recovery times, reduce administrative costs, minimize hardware costs and

decrease the time it takes to implement T24 upgrades.



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How it works?

Vivo works based on user specified validation criteria

Data selected is validated, processed and archived ensuring that the data structures are intact

The parallel data structures are removed/deleted from production table to make more space for

the new records

These data structures can be accessed after archiving using special enquiries developed to

report on this data

Helps in reducing the IT overheads and hence increase the system’s performance

Features

Unified Document Archiving Platform

Seamless Access

Security

Minimum performance overhead

Storage Optimized

Reduce IT overheads



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Benefits

Solution for multiple unstructured sources

Reduces storage footprint and costs by up to 60%

Compatible with both MC & MB Implementations

Streamlines backup and recovery times

Improved performance & scalability

In-depth search of ESI across the enterprise

Archive in bulk improving efficiency

Handles Netting & Non-netting entries simultaneously

Flexible Architecture and maintained for all releases of T24

Advantages

Comprehensive data archiving & data retention

Reduced server count and achieved greener IT

Quick response to enquiries

Increase end-user productivity

Transparent access to archived files

Remove the unnecessary data

Automated & continuous process



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Clientele

Lera technologies capability temenos t24

Technology

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