Lec. 7. Data Collection, Analysis & Problem Identification

WHAT KIND OF DATAWHAT KIND OF DATA

2 Main 2 Main CategoriesCategories

Systematic Systematic ApproachApproach

External

Internal

Input

Process

Output

EXTERNAL DATAEXTERNAL DATA

Means for Collecting Data

Primary: Surveys, Tracer Studies, Interviews, Questionnaires etc.

Secondary: Policy Documents, Literature, Media

INTERNAL DATAINTERNAL DATA

Means for Collecting Data

University Policy Documents

Annual Report

Interviews with VC/Other Authorities

INTERNAL DATAINTERNAL DATA

Teaching & Learning Process

Students

Graduates

Governance Structure

Finance (Fund Allocation)

Staff

Physical Facilities (Buildings, Laboratories, Library etc.)

SYSTEMATIC APPROACHSYSTEMATIC APPROACH

Entering Students

T & L

AssessmentsAssessments

Graduation

Class Interactions

Library Work Computer Work

Assignments & Tutorials

Language Lab Student Support Services

STAGES IN DATA ANALYSISSTAGES IN DATA ANALYSIS

CollectingVerifyingOrganizing

Jumlah % Jumlah % Jumlah %1 2 3 4 5 6 7 8 9

1995/1996 15 40.54% 18 48.65% 4 10.81% 37 2.581996/1997 13 33.33% 20 51.28% 6 15.38% 39 2.671997/1998 14 28.57% 27 55.10% 8 16.33% 49 2.701998/1999 15 30.00% 26 52.00% 9 18.00% 50 2.701999/2000 17 25.37% 39 58.21% 11 16.42% 67 2.67Total 74 30.58% 130 53.72% 38 15.70% 242 2.67

Tahun LulusIPK Rata-

rataTotal

LulusanIPK < 2.5 IPK 2.5 - 3.0 IPK > 3.0


1995/1996 15 40.54% 18 48.65% 4 10.81% 37 2.581996/1997 13 33.33% 20 51.28% 6 15.38% 39 2.671997/1998 14 28.57% 27 55.10% 8 16.33% 49 2.701998/1999 15 30.00% 26 52.00% 9 18.00% 50 2.701999/2000 17 25.37% 39 58.21% 11 16.42% 67 2.67Total 74 30.58% 130 53.72% 38 15.70% 242 2.67


rataTotal



1995/1996 15 40.54% 18 48.65% 4 10.81% 37 2.581996/1997 13 33.33% 20 51.28% 6 15.38% 39 2.671997/1998 14 28.57% 27 55.10% 8 16.33% 49 2.701998/1999 15 30.00% 26 52.00% 9 18.00% 50 2.701999/2000 17 25.37% 39 58.21% 11 16.42% 67 2.67Total 74 30.58% 130 53.72% 38 15.70% 242 2.67


rataTotal


PreparingTables

Checking Consistencyacross tables

Analyzing Each TablePerformance - TrendsProfile - Compare with Norms


1995/1996 15 40.54% 18 48.65% 4 10.81% 37 2.581996/1997 13 33.33% 20 51.28% 6 15.38% 39 2.671997/1998 14 28.57% 27 55.10% 8 16.33% 49 2.701998/1999 15 30.00% 26 52.00% 9 18.00% 50 2.701999/2000 17 25.37% 39 58.21% 11 16.42% 67 2.67Total 74 30.58% 130 53.72% 38 15.70% 242 2.67


rataTotal


Summary …………………………

Summary …………………………

SITUATIONAL ANALYSISSITUATIONAL ANALYSIS

Strengths Weaknesses………… …………………… …………Opportunities Threats…………. ……………………. …………

Root-CauseRoot-CauseAnalysisAnalysis

Problem Statement1. ……………………2. ……………………3. ……………………. etc.

Force-FieldForce-FieldAnalysisAnalysis

Restraining forces

Driving forces

CURRENTSITUATION

SELF EVALUATION (SE)SELF EVALUATION (SE)

Purpose of SE is Not To Prove, but To Improve

Should involve all the Stakeholders

Should consider both the Strengths & Weaknesses

Different SERs for different purposes (Institutional Review & UDG) ?????

IMPACT OF SELF EVALUATIONIMPACT OF SELF EVALUATION

Time

Quality & Relevance

Without SE

With SE+ Own Capacity

With SE+ Teamwork

SE + Teamwork+ External Support

Current Situati

on

Desired Situati

on


1995/1996 15 40.54% 18 48.65% 4 10.81% 37 2.581996/1997 13 33.33% 20 51.28% 6 15.38% 39 2.671997/1998 14 28.57% 27 55.10% 8 16.33% 49 2.701998/1999 15 30.00% 26 52.00% 9 18.00% 50 2.701999/2000 17 25.37% 39 58.21% 11 16.42% 67 2.67Total 74 30.58% 130 53.72% 38 15.70% 242 2.67


rataTotal


Summary …………………………

Summary …………………………

Internal DataInternal DataExternal DataExternal Data

SWOT ANALYSISSWOT ANALYSIS

SWOTSWOTAnalysisAnalysis

Strengths Weaknesses………… …………………… …………Opportunities Threats…………. ……………………. …………

S < WS < WO < T O < T ConsolidationConsolidation

S > WS > WO > T O > T

ExpansionExpansion

Imp

rovem

en

tS

trate

gy

SYMPTOM

ROOT CAUSE

Why?

Why?

Why?

Why?

Partial Solution

PROBLEM IDENTIFICATIONPROBLEM IDENTIFICATION

ROOT-CAUSE ANALYSISROOT-CAUSE ANALYSIS

UnemployedUnemployedGraduatesGraduates

GreatGreatLecturesLectures

On-time On-time completioncompletion

GoodGoodStaffStaff

DedicationDedication

PoorPoorEthnic Ethnic

HarmonyHarmony

Long Long waiting timewaiting time

StaffStaffOverloadOverload

PoorPoorFacilitiesFacilities

Problem 3


1995/1996 15 40.54% 18 48.65% 4 10.81% 37 2.581996/1997 13 33.33% 20 51.28% 6 15.38% 39 2.671997/1998 14 28.57% 27 55.10% 8 16.33% 49 2.701998/1999 15 30.00% 26 52.00% 9 18.00% 50 2.701999/2000 17 25.37% 39 58.21% 11 16.42% 67 2.67Total 74 30.58% 130 53.72% 38 15.70% 242 2.67


rataTotal


Problem 2Problem 1

ROOT-CAUSE ANALYSISROOT-CAUSE ANALYSIS


1995/1996 15 40.54% 18 48.65% 4 10.81% 37 2.581996/1997 13 33.33% 20 51.28% 6 15.38% 39 2.671997/1998 14 28.57% 27 55.10% 8 16.33% 49 2.701998/1999 15 30.00% 26 52.00% 9 18.00% 50 2.701999/2000 17 25.37% 39 58.21% 11 16.42% 67 2.67Total 74 30.58% 130 53.72% 38 15.70% 242 2.67


rataTotal


Summary …………………………

Summary …………………………

Diagnose Symptoms

Cross-Table Analysis- Find Linkages

Problem Statement1. ……………………2. ……………………3. ……………………. etc.

EXAMPLE

1. Length of Study - Higher2. Thesis Writing - Delays Symptoms

CauseRepeating Courses - High

English Proficiency - Poor Root

Improve English Proficiency

ROOT-CAUSE ANALYSISROOT-CAUSE ANALYSISEXAMPLE 2EXAMPLE 2

Conflicts between students and local villagers

Symptom

Clothing frequently stolen from hostels

Cause

Lack of interaction between the University & villagers

Root

NEXT STEPSNEXT STEPS

Read, understand & familiarize the Guidelines

– If you need any clarification, do not hesitate to contact PPDU

Based on the Guidelines identify

– Data Required

– Purpose/Use of the Data

– Where can you Collect Data

– How to Collect Data

Data AnalysisData Analysis

Data CollectionData Collection

Problem Problem IdentificationIdentification

Improvement PlanImprovement Plan- - Designing ActivitiesDesigning Activities

Next Lecture

Lec. 7. Data Collection, Analysis & Problem Identification

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