Lean Six Sigma Black Belt Training and Certitication Program

Competency Development Program (CDP) on Lean Six Sigma Black Belt

KPMG.com/in

Management consulting

© 2016 KPMG, an Indian Registered Partnership and a member firm of the KPMG network of independent member firms affiliated with KPMG International Cooperative (“KPMG International”), a Swiss entity. All rights reserved.

Black Belts require professional training to gain a thorough understanding of Six Sigma philosophy, methods and quality management tools and techniques

KPMG black belt program

Black Belt is a term that differentiates individual maturity of understanding Lean Six Sigma concept enabling more accurate interpretations those can be drawn from using effective statistical tools. The term is deemed to be associated with leaders driving organizational transformation, those who cultivate from a few core projects to overall excellence programs.

KPMG offers a 10-day thorough 80 hour contact program designed with adaptive learning methodology. The program sprawls across two 5 days modules with an in-between gap to adopt concepts and practice better. The program is delivered by experienced KPMG

About Six Sigma

Coping with the constant change encompassing business growth, geographical expansion, competing environment, it has become imperative to leverage pertinent benchmarking inputs to derive near accurate conclusions. While business objectives are often brainstormed in board meetings and leadership forums it is often observed there remains a void in how they are translated to organizational capability, benchmark and process performance. An organization cannot grow without carrying the success baton of its robust processes – especially those that are meant to deliver a desired output repeatedly. Thus, the need translates to having such practices that can help ensure organizational

Six Sigma has today become one of the most prevalent methodologies to achieve higher levels of performance and many of the success stories in Six Sigma revolve around effective change agents. Our Black Belt program enables your transformation into an effective change agent.

professionals those who share thoughts to nurture experiential learning. Provides in-depth understanding and interpretation using statistical tools, concepts and techniques to make fact based decision, use data to draw business conclusions, analyze accurate trends and metrics for their practical use, conduct depth causes analysis and innovate for organizational transformation. Brings practical demonstration of statistical tools and provide an opportunity to practice sufficient.

Phase 1: Define, Measure and Analyze.

Phase 2: Statistical Tool Usage, demonstrations, Improve & Control and Integration

capability, well controlled processes and reduced defects in operations/actions being carried out.

The corporate success saga recognizes Six Sigma methodology to contribute to achieving desired results. Enables practitioners to use accurate information to draw an effective benchmark and conclusions. The methodology is, about reducing defect, process and performance excellence. More than 100 participants from various organizations have undergone this program with us in the past and have provided testimonials demonstrating potential benefits. We ourselves have also taken up projects across diverse industries and domains and used six sigma to seek potential benefits.

Program objective

The program aims at improving competency of individuals to be able to lead and drive organization wide transformation programs through in-depth understanding of business issues, use statistics to make decisions, and improve performance

For whom• Innovation, transformation and change leaders,

professionals managing Six Sigma teams

• Six Sigma practitioners involved in high impact transformational projects

• Decision makers in varied roles across industry and domain

• Professionals involved in process control, quality and improvement

• Aspirants for data analytics, research, process engineering and re-engineering initiatives

• Aspirants for Lean improvement, waste reduction, production and service efficiency

Successfully embraced by professionals from healthcare, logistics, aviation, banking, IT, ITES, banking, finance, treasury, defense, marketing, research, telecom, brewery, heavy machinery, automobile, pharma, FMCG, outsourcing, seaways, marine, packaging, hospitality and many more


A balanced and structured program that enables you to meet the rigor and challenges of Six Sigma implementation.

Potential benefits from the programme• Provide in-depth understanding to:

– Link business objectives to measurable performance parameters

– Data driven problem solving,

– Process and performance transformation

• Competency development and career enhancement

• Differentiate and gain leadership acumen to drive large projects

• Learn project management, team dependency and intergroup coordination

• Lead cross geographical, cross functional high impact projects

• Share experience and learn from industry leaders in a heterogeneous environment


Program details

The details of the course covered is provided below

Phase Topics covered

DEFINE

Basic Concepts: Defects, DPMO, DPO, Rolled Throughput Yield (RTY); Principle of first time right; Cost of Poor Quality

Enterprise Wide Six Sigma Rollout - Project Selection and Prioritization

Defining and developing the Project Charter, Building Goal/Problem Statement

Project Scoping; Selection of Team Members, Assigning of Roles for Team Members, Deriving Project Schedule

Business Case and Project Sign Off

Capturing Voice of Customer (VOC) and its relevance

Kano Model – Study Customer delight factors

Process Mapping using COPIS/SIPOC Model

MEASURE

Basic Quality Tools: CTQ Matrix, Quality Function Deployment (QFD), FMEA (Failure Mode and effect Analysis), Fish Bone Diagram and Pareto Chart

FMEA for risk management - as risk assessment, risk prioritization, risk prevention, risk monitoring tool

Performance standards – Defect, Unit and Opportunity

CTQ Characteristics – Characteristic, Unit of Measure, Target, Specification limit, Desired level of quality

Data Collection Plan- Five Step Data collection Plan

Measurement Systems Analysis (MSA) using Variable Data - Gage R&R

Measurement System Characteristics: Tolerance; Precision; Accuracy

MSA for Destructive tests, Nested and Crossed Gage R&R study

Attribute Agreement Analysis with different type of Data like Nominal, Binomial and Ordinal

Change Management Tools like A-RM-I (Approver, Resource, Member of the team, Interested Party), GRPI (Goals, Roles, Processes, Interpersonal skills

Team exercise on Change Management Tools

Data Types: Discrete and Continuous

Sampling Plan and Sampling Techniques

ANALYZE

Introduction to Statistical Process Control - its relevance; Common Causes; Special Causes, Capability Study, Shape, Spread and Stability

Process Capability Analysis: The Specification Limits (Double Sided; Single Sided)

Baseline Sigma Capability- Zst and Zlt

Z Calculator Tool and use of Z conversion table

Normality - why it matters, and what to do when your data is not normal

Box Cox and Johnson Transformation


Phase Topics covered

ANALYZE

Normality Test - Anderson Darling Normality Test

Z Calculation with Normal, Attribute and Non Normal Data

Subjective Analysis Tools: QFD; Fishbone/Ishikawa Diagrams; Cause and Effects Matrix; Box Whisker Plots, Time series plot, Multi Variant Chart

Subgroups and Sampling: Rational Subgroups; Other data sub grouping techniques

Correlation and Regression – Linear regression, General Linear Model

Box Cox and Johnson Transformation

IMPROVE

Hypothesis - Formation, Alpha and Beta Risks; Test of Means, Variances, Ratios

Hypothesis Testing of One Y,X pair: Chi Square, ANOVA (Analysis of Variance)

Analysis of Multiple Variables: Concept of Rational Sub grouping, ANOVA (Analysis of Variance)

Case study on Hypothesis testing – Concept of Statistical test flow chart

Main Effects Plot; Interactions Plot, Pareto with Confidence Intervals, significance of Standardized effect.

Class Exercises on the topics covered, Group findings

Concept of Operating Parameters and Critical Elements

Establish operating tolerances on Xs (When X is Continuous in Nature)

Transfer function Y= mx + C

CONTROL

MSA on Xs

Determine Improved process capability

Selection of SPC Charts (Attribute Data and Variable Data)

Introduction to control charts – Continuous and Discrete Data

Discrete Data Control Charts (P, U, defects vs. defectives). Variable Data Control Charts (I-MR and X-Bar R)

Mistake Proofing with Poka Yoke

Cost Benefit Analysis and Reporting - Linkages to profit and loss

Class Exercise on using Control Charts. Extensive Focus on various types of Control Charts using Minitab

Lessons Learned - documenting repeatable and replicable do’s and don’ts on your project

INTEGRATE

D-M-A-I-C Recap (5 Phases of 6 Sigma)

Black Belt Project discussions (Case Studies)

Capturing Project Learning

Lessons Learned

Final Questions and Answers

Methodology

• Program is a global standard offering that uses mix of techniques aligned to adaptive learning style

• Inculcates class room exercises, theory vs scenario linkage in a mini-group setup, reverse presentation, demonstration of statistical tools and practice sessions

Program fee

INR 60,000/- + applicable taxes

Program schedule

Across geography schedule is regularly updated on our website: http://www.kpmg.com/in/pm/pages/sixsigma

Materials and logistics

It would be advisable to come to the class with a laptop enabled with a leading operating system. Access to a copy of the statistical tool such as Minitab would be useful to conduct exercises. KPMG would only be providing hard copies of the training material for your perusal.

Evaluation

Evaluation would be carried out through a written examination consisting of objective type and scenario based questions.

• Black Belt assessment exam would be conducted at the end of the theoretical sessions

• Tool usage demonstrations might also be carried out as part of the assessment

KPMG follows a strict evaluation process and will not entertain any requests for re-consideration in case the candidate does not qualify for the certification.

Pedagogy

• Each participant will get a hardcopy of the training material which can be used for reference

• Participants will carry out individual/group exercises during the training, mentored by the KPMG faculty

• Active question and answer sessions are built into the course for clarifications and better understanding


Class quorum The minimum number required for conducting the course is eight and maximum number of participants is fifteen.

If the minimum quorum is not available within the scheduled class dates, KPMG reserves the right to postpone or cancel the program. Notice to the participants will be provided

two days in advance regarding such cancellations or postponement.

Please confirm your registration and class schedule before finalizing on travel or other logistics from your end.

Registration

For attending the course, participants are required to send the physical copy of the Demand Draft to the respective KPMG regional office. Participants can also pay the fee using a bank deposit facility. Account details will be provided by the respective KPMG office. For all registration related queries, please refer contacts section.

Refund rules

If the course stands cancelled, the entire fee amount would be refunded back to the candidate. In case of a no-show by the candidate no amount shall be refunded. If the candidate discontinues the course, no refund would be made available.

No refund of travel cost would be done, please confirm the training before making your travel arrangement. We would be providing a two day cancellation or postponement notice for the same.

In case the candidate does not qualify for the certification, no refund would be made; however, the candidate can re-register again for the course by paying the required program fee and attend the same.

The candidate is liable to pay the entire amount, for the six sigma black belt program through a Demand Draft or using an online money transfer facility before the commencement of the first phase of the program.

Issue of certificates

Certificates would be issued only to successful candidates, on completion of program requirements and on full realization of payment. Organizations sponsoring candidates need to provide explicit instructions of how the certificate needs to be issued to candidates. The certificates are expected to be issued within four weeks of the completion of assessment.


Disclaimer: The views and opinions expressed herein are those of the participants and do not necessarily represent the views and opinions of KPMG in India.

Testimonials:

I had attended the Lean Six sigma Black Belt CDP run at KPMG in their Gurgaon office and I am pleased to say that it was a very delightful experience. Each one of us in the class had such a diverse background, and still the trainer managed to deliver what I would call a world class facilitation experience for everyone equally. He was helpful, informative and articulate in his demeanour. The CDP has enabled me to change my role at work and helped me earn a new title! I would happily refer KPMG for any future needs to my colleagues.

Senior Professional

from Leading Insurance company.

The Six Sigma Lean Black Belt CDP helped me to understand the business and people aspects of transformational projects. The ability to take a complicated statistical methodology and communicate it so that non-statisticians can understand the concept and easily utilize the tools to improve performance, increase sales revenues and reduce costs. By using the simple tools I learned in the program I have already been able to significantly improve the IT environment of my company and pass this on to the operational team who filtered it through the rest of the organization

Senior Professional from Leading Manufacturing company.

Structured program for:• Six sigma

green belt

• Six sigma black belt

Customisable for:• Six sigma

yellow belt

• Master black belt

Six sigma advisory• Faclitation

approach

• Full scale

• Implementation

To have a Six Sigma training practice in India.

Among the leaders in Open house green belt and black belt workshop

Trained more than 13000 professionals across India, Middle East and Africa.

Dedicated team of Sigma resources including Master Black Belt, Black Belt and Green Belts.

Catering to audience from diverse domains those include: Banking and Finance, Manufacturing, IT/ITeS, Hospitality, Healthcare, Defense, Logistics, Education and more... Repeat deliveries across 85 per cent clients.

Contributing to the national skill development agenda of the Govt.

• Spreading Zero Defect awareness

• Enabling quality in manufacturing and service.

• Enabling people for fact-based decision making

KPMG advantage

Offering Among the first Leadership Dedicated Credibility Commitment

About KPMG academy: Governance institute KPMG Academy has been set up with an objective of strengthening business performance through knowledge management, competency development and capacity building. Based upon quintessential elements of knowledge, applied imagination and application of both, the Academy aims to strengthen the business organisation and its ecosystem. The Academy’s objectives include standards setting in areas of KPMG functioning, and strengthening conditions for its future readiness in terms of business and its delivery systems. Client interactions, insights, thought leadership publications and brand development are among the outcomes. The KPMG Governance Institute aims to function in its outreach areas.

About KPMG in IndiaKPMG in India, a professional services firm, is the Indian member firm of KPMG International and was established in September 1993. Our professionals leverage the global network of firms, providing detailed knowledge of local laws, regulations, markets and competition. KPMG in India provides services to over 4,500 international and national clients, in India. KPMG has offices across India in New Delhi, Chandigarh, Ahmedabad, Mumbai, Pune, Chennai, Bengaluru, Kochi, Hyderabad and Kolkata. The Indian member firm has access to more than 8,000 Indian and expatriate professionals, many of whom are internationally trained. It strives to provide rapid, performance-based, industry-focussed and technology-enabled services, which reflect a shared knowledge of global and local industries and experience of the Indian business environment.

KPMG in India contacts

For program enquiries

The information contained herein is of a general nature and is not intended to address the circumstances of any particular individual or entity. Although we endeavour to provide accurate and timely information, there can be no guarantee that such information is accurate as of the date it is received or that it will continue to be accurate in the future. No one should act on such information without appropriate professional advice after a thorough examination of the particular situation.


The KPMG name and logo are registered trademark or trademarks of KPMG International.

Nitin Atroley Partner and HeadSales and Markets T: +91 124 307 4887 E: [email protected]

Ambarish Dasgupta Partner & Head Management Consulting T: +91 33 4403 4095 E: [email protected]

K Kothandaraman Partner Business ExcellenceT: +91 80 3065 4700 E: [email protected]

Venkataramani Sankaran Technical Director Business Excellence T: +91 44 3914 525 E: [email protected]

Nitesh Jain Associate Director Business Excellence T: +91 120 4785450 E: [email protected]

KPMG.com/in

Southern Region Bengaluru, Hyderabad, Chennai, Kochi & Trivandrum.M: +91 91762 79279 E: [email protected]

West Region Mumbai, Pune, Nashik, Ahmedabad, Indore M: +91 99877 44776E: [email protected]

North Region Delhi, Gurgaon, Noida, Chandigarh, Jaipur, Kolkata M: +91 99997 55655 E: [email protected]

Follow us on: kpmg.com/in/socialmedia

For General Six Sigma Enquiries:[email protected]

Lean Six Sigma Black Belt Training and Certitication Program

Education

Transcript of Lean Six Sigma Black Belt Training and Certitication Program