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Leadership Skills Interpersonal Skills Intrapersonal Skills Putting it all together..
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Transcript of Leadership Skills Interpersonal Skills Intrapersonal Skills Putting it all together..
Motivating talent Developing &
communicating visionGoal settingPersuasion
Persistence
Leadership Skills
Interpersonal Skills
Social SkillsSelf-monitoringSelf Control
Intrapersonal Skills
Emotional StabilitySelf Control• Attitudes toward
authority• Learning style
Teaching Method
Lecture Self Assessment Role Play
•House (1996) Leadership Quarterly
•Leadership behaviors
•Pat Howard Leadership Ex
1. Supervisors (Pat Howards) display different types of leadership behaviors based on the needs & abilities of the three different subordinates (Chris, Jan, Fran)
2. Subordinates evaluate effectiveness of three different supervisors’ leader behaviors
3. Supervisors obtain comparative feedback
4. Both roles need to control own preferences for leader behavior
Goals of Pat Howard Leadership Exercise
Pat Howard Leadership Exercise• Each team has 6 students:
– 3 are “Pat” the supervisor roles, 3 are different subordinates (Chris, Jan, Fran)
• Pat Roles plan strategy of meeting with different subordinates
• Pats meet with Chris, Jan, Fran• After each meeting, subordinates evaluate Pat & Pat
complete self evaluation of leadership behavior• After all 3 meetings, Pats get feedback from each of
the subordinates (Chris, Jan, Fran)• If time permits, round 2 (supervisors and
subordinates switch roles with new information)
Basic Idea of House’s Theory
Different kinds of Leader’s Behaviors
Amount of Subordinate’sMotivation
•Align emp. goal with org. goal
•Clarify path to achieve goal
•Use appropriate behaviour
•Supportive
•Directive
•Achievement
•Participative
•Motivation=Effort
•intensity: How hard one works
•length: How long one works
Directive (path goal clarifying)
Supportive
Achievement
Participative
Kinds of Leader Behavior that Increase Subordinate Motivation
RoleAmbiguity
Motivation
To understand why path goal clarifying behavior is motivating, consider why
subordinates may not motivated
• Role Ambiguity=Lack of clarity on – what is expected– How one’s performance will be
evaluated– Criteria for evaluation
• Clarify what the performance goals are
• Instructs how to effectively carry out tasks to accomplish goals
• Identify what standards will be used to judge performance
• Schedule & coordinate work
• Clarify rules, procedures, policies
• Allocate reward & punishments based on performance
Path goal clarifying (directive) behaviors
Describe & Plan Directive Behavior
• Describe how you displayed or should have displayed path-goal clarifying behaviors to your subordinates.
• Performance Feedback exercise (Flintstones)• Salary Negotiation• Chris the Donut Company Manager• Vleader
• Students write individual plan for Pat Howard…– Of the three subordinates, who needs path-goal
clarifying behavior? How will you display it?
Path-Goal Clarifying Behavior
ReducesAmbiguity
Motivation
The definition of path goal clarifying behavior implies that it reduces ambiguity
Some contingencies
• Novel Roles
• Subordinates with low ability
• Those with low tolerance for ambiguity prefer path-goal clarifying behaviors
• When subordinate are new to their roles, they may perceive those roles as being ambiguous, path goal behaviors are only effective for those new subordinates
Novel roles may foster role ambiguity
Path-Goal Clarifying Behavior
Role Ambiguity
Novelty of Role
Motivation
• When subordinate are low in ability they may perceive their role as being ambiguous and path goal behaviors may only be effective for those low ability subordinates
Low ability may foster role ambiguity
Subordinate Ability
Path-Goal Clarifying Behavior
Role Ambiguity Motivation
Role ambiguity
Employee Motivation
Leader clarifies role (path & goal)
Novelty of role
Sub Ability
Relative effectiveness of Path goal clarifying behaviors in increasing motivation depends
on two contingencies
• Show concern for welfare
• Create a friendly and supportive environment
What are Supportive Behaviors
How Supportive Behaviors affect Subordinates
Supportive Behavior
Builds self confidence
Builds social satisfaction
Reduces Stress
Alleviates frustration
Describe and Plan Supportive Behaviors
• Describe how you will display or should have displayed supportive behaviors to your subordinates.
• Flintstones
• Salary Negotiation
• Chris– Which email needed supportive behavior? How did you display it?
• Students write individual plan for Pat Howard– Of the three subordinates, who needs supportive
behavior? How will you display it?
• Encouraging subordinates to influence how decisions are made, how work is done
What are Participative Behaviors
How Participative Behaviors affect Subordinates
Participative Behavior
Clarify links between effort, performance & rewards
Increase congruence between organizational & individual goals
Enable subordinate autonomy
Increase subordinate’s involvement & commitment
• Describe how displayed or should have displayed participative behaviors to your subordinates.
• Flintstones
• Salary Negotiation
• Chris the Donut Company Manager
• Students write individual plan for Pat Howard
Describe & Plan Participative Behaviors
• Set challenging goals
• Look for improvement
• Focus on excellent performance
• Demonstrate that you are confident that subordinates can achieve the high standards of performance you set
Achievement Oriented Behaviors
How Achievement Oriented Behaviors affect Subordinates
Achievement orientedBehavior
Make subordinates to work to achieve higher performance levels
Increase subordinate confidence to meet challenging goals
• Describe how displayed or should have displayed Achievement behaviors to your subordinates.
• Flintstones
• Salary Negotiation
• Chris the Donut Company Manager
• Students write individual plan for Pat Howard
Describe & Plan Achievement Behaviors
Sets goals
Involves subordinates
Encourage whenfaced with setbacks
Specifies how to do achieve goalDirective
Supportive
Achievement
Participative
To summarize…
For those in Pat Howard Role….• How easy/difficult was it for you change your behavior
w/different subordinates? – What leadership style (s) should be most effective for
each of the subordinates? Why?
• Compare the leadership style you think you used with the one you should have used given your subordinate’s characteristics vs. feedback
• What aspects of your self (need for affiliation, need for power etc, self monitoring, task-oriented leadership style) influenced your ability to vary your leadership behavior
For those in Subordinate Role• What leadership style (s) should be most effective for
your role? Why?
• What differences did you observe in the behavior of the different supervisors?
– What made some supervisors more effective than others?
• How did your preference for certain styles (e.g., due to your internal locus of control/low tolerance for ambiguity) prevent you from effectively assessing the supervisor and/or from playing your role effectively
Implications of Pat Howard Exercise
Difficulty being flexible w/different subordinates while not appearing to be inconsistent, fake, or unfair
Leader’s style changes w/the same subordinate over time (e.g., Chris McBride)
To be effective leaders, one needs to tailor one’s behavior to specific situational factors