Leadership and Management Development Assignment
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Transcript of Leadership and Management Development Assignment
Leadership and Management Development
Karthik Sheelam
Table of Contents
Executive Summary:......................................................................................................... 3
Introduction:....................................................................................................................... 3
Analyzing the role of CEO:..............................................................................................4Skills:............................................................................................................................................... 4Knowledge:................................................................................................................................... 5Attributes:..................................................................................................................................... 6Other Requirements:................................................................................................................. 7
Recommendations for CEO position in Org EF.........................................................8Mental traits................................................................................................................................. 8Personality traits........................................................................................................................ 8Leadership.................................................................................................................................... 8
Candidate Recommendation for CEO Role:...............................................................9
Development plan for the future over next five years:......................................11KSA’s evolution of Lena:.........................................................................................................13
Conclusion......................................................................................................................... 14
Referencing :..................................................................................................................... 16
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Executive Summary:This Report intends to identify a few main key attributes that should be there in a person
who has to be called as a Leader. We would identify and describe the role of the CEO for Org
EF. We would look at the three shortlisted candidates and see who would be the
appropriate leader according to the current situation of the company. Initially we would
recognize what are the skills attributes and knowledge need for a person to be a leader for
Org EF later we would try to identify these skills in anyone of the 3 candidates and choose
them as the next CEO.
Looking at the situation of the organization we can say that we will require an authentic
leader who has a strong vision and who leads his followers towards them. Once we find a
suitable candidate we would try recommending the most appropriate and suitable training
and development plan as no one can fit exactly into the current situation so to make him or
her perfect for the CEO position we would train them to improve their leadership skills to
become the perfect leader for Org EF.
Introduction:OrgEF is a family owned engineering company in county Kilkenny, in Ireland’s midland
established in 1960 by Doyle family. This company initially engaged with ancillary equipment
in agriculture-based business and maintained tractor during 1960’s and thereafter moved
into other business, which is manufacturing hydraulic pipeline started in 2000. And by the
time of 2005 it was found its market in different countries (in EU and North American
countries) and increased 70% of its revenue of €150 million with employed 200. Due to lack
of marketing skills and poor management it had to face lots trouble to make profits and it
was continually failed to achieve the effective performance hence, there was many
disturbances from Banks who offered loans and other its investors.
Now company is seeking to reconstruct its business process to get efficient performance and
drive towards success. As part of this study we have to identify the flaws within the
organization, managerial and leadership requirements for the CEO position and evaluating
the candidates for the CEO (chief executive officer) role. Significantly, implementing the new
structure, strategy for long-term success, developing marketing skills and analyzing the
international market.
The following report would talks about required technical knowledge, skills and attributes to
candidates for the role of CEO. And evaluates applied candidates who applied for this
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position and also suggests and best-fit candidate for CEO position. Finally it develops the
plans for the next five years to CEO.
Analyzing the role of CEO:It is very important aspect for OrgEF to select the right candidate who has utmost potential
for the role of CEO. To identify the best possible candidate it is necessary for this
organization to follow the guidelines and process by well drafted structure of the role of
CEO. The person having the role of CEO should have the following responsibilities and
duties. (Drucker 1974)
Defining the mission and vision of the business. Setting of objectives, developing strategies and plan and making today’s decisions
for tomorrow results. Standard setting, example setting for the various organizational functions. Maintaining and building the human organization. Establishing good relationship between customers and major suppliers. Standing alongside with the during the major crises time. Managing each and every contract and meeting the financial targets. Quick decision maker and can manage the risk according to the needs of the
organization.
Recruiting and training staff; and marketing the services to the customer as per the
need of the organisation.
Taking part in every shareholders and annual general meeting of the company. Be quick and reactive to make various decisions using several techniques. Encourage the lower-level employees to manage the operations of business on their
own. All of their work should be characterized by quality assurance system, policies and procedures that produce minimal interdependence needed to serve customers.
Skills:According to Katz model we can see that there are 3 skills, which have to be present in a
person working in an organization. These three skills vary accordingly to the position of the
people in the organization. The main skills required for a CEO would be Human Skills and
Conceptual skills. The three skills mentioned by Katz are Technical skills, Human Skills and
Conceptual Skills.
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a) Leadership Skills – A CEO should have such a quality by which he can lead from the
front to his subordinates and staff in completing their task and enhancing their
performance. He should have to be an excellent communicator with nice sense of
humour and confidence by which he can maintain the level of hierarchy as per the
desired goals of the organisation. He should know the ideas about how to build
relationship skills and how to take various approaches of decision for the benefit of
organisation. A CEO should be caring, persistent, motivational, innovative and
ethical in their approach towards their organisation. Recruiting, training and guiding
employee in a better direction also comes in managerial function of CEO.
b) Managerial Skills – Defining and delegating the level of authority, accountability and
responsibility as per the suitability and calibre of candidate according to the needs
of the organisation. Controlling, organising, staffing and planning, are the main
functions of CEO in any particular organisation. Setting of objectives and making
strategy to achieve that objective are also key function of CEO.
c) Technical Skills – As technology is changing day by day it is one of the most
important parts for CEO to keep updated with the pace of technology in order to get
the edge over competitors and to tackles with the challenges and threats of modern
business. Nowadays, technology used to play a critical role in achieving the target
of the organisation so it is necessary for CEO to have better technical skills and
knowledge.
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Knowledge:
According the case study this company is expecting several qualities for new CEO position.
Technical knowledge is essential for this organization as this is Pipeline
Company and the candidate should have some technical knowledge so that he can examine
and involve what is happening in the company. According to the Mintzberg shows that a
good leader must need have a relevant experience on particular sector to monitor and
control in the organization. As this company been involved in manufacturing sector, CEO has
to be expert in engineering which helps to create new creation in the company at the same
time good knowledge on manufacturing and marketing strategies always keep a eye on
markets and competitors identifying the market need. And ability to do the job of the
commander in chief, genuine, trustworthy is the essential elements for this role. Candidate
should be a leader rather than micro manager. For this position he/she must have capacity
to influence the subordinates and employees within the organization and have a clear vision
for future to avoid the uncertainty about the international markets. Org EF requires
inspirational CEO who can be also a good communicator and networker.
Attributes:
There are various attributes, which are required by a leader, and Kelly Radford and Lily
mention few of these most important attributes.
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So the most key attributes are the Universal Key attributes such as trustworthy, honest,
encouraging, positive, dynamic, motivational, dependable, intelligent and decisive. When we
look at the current situation of Org EF we can see that it is running in losses hence we need a
candidate who is optimistic or positive. He can motivate the people to achieve organizational
goals. As the company has taken out many redundant employees the motivation level of
employee’s is low and fearful. Hence we need a dependable trustworthy, dynamic kind of a
person whom people call trust and depend. Hence before selecting any candidate we have
to keep in mind these Attributes.
Other Requirements:
Emotional Intelligence: The main intelligence of required for a CEO is Emotional
intelligence. As Daniel Goleman said Emotional Intelligence is the sine qua non of
leadership(Goleman 1995) we must see to it that emotional intelligence should be a
compulsion for Org EF CEO or he should develop in the 5 years training which would be
provided.
Education: The candidate should have a Masters degree or an equivalent postgraduate
degree.
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Recommendations for CEO position in Org EFAfter analyzing what skills, knowledge and attributes are needed for Org EF at its current
situation we will now look into the given three candidates to find out who can best match to
the skills and attributes which we have found out to be essential in a candidate.
Mental traitsTo drive OrgEF towards success CEO has to be extrovert must be opening minded and
honest towards his job so that he can easily achieves company goals and effective
performance as this company involves in negotiation with clients candidate must be a good
communicator, and this company also has different markets so he has to be flexible and
ready handle the risk under worst scenario. And also he must have self confident and have
high level of energy to deal with different range of risk and assurance, motivating lower level
of employees within organization and make them work on their own)(Campbell, 2013)
Personality traitsSelecting the right person to the company for CEO position that person has to be clear about
company’s long-term vision and ability to influence the employees. Creating friendly
environment in organization make sure that everyone in the company has to follow him in
every prospect of the company. Providing an opportunity to employees to meet CEO
discussing and solving about issues in the company.) (Campbell ,2013)
Leadership Bennis and Nanus (1985) stated the differences between leaders and managers very clearly
“Managers are people who do things right and leaders are people who do the right thing ”As
this company dealing with different countries with culture of people so, in my opinion global
experienced leader would be the best choice for this company
According to Kelly-Radford “Anyone who works simultaneously across the borders of
distance, countries and cultures. Managing globally is defined as complexity across these
three dimensions”(Kelly-Radford )
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Candidate Recommendation for CEO Role:
As per my opinion is concern I think that Lena Legarde the acting CEO is the best fit for the
position of CEO. From her childhood days she was very good in study and always used to
come as one of the top three performers in her exams and belongs from a good family
background. Her qualification as MSc in international business management and MBA with
distinction from Griffith College will help to give her great international exposure regarding
business world by which she will perform better than any other two candidate as a CEO.
Intelligence Quotient used to play a vital role to become a successful leader and CEO. Lena
IQ was measured at 129 which are regarded as one of the most intelligent young managers.
She has also very good working experience in relevant fields and good family support which
makes her as one of the best candidate for the position of CEO in OrgEF Company. As she
has various types of work experience in different recognized and famous company it
provides her an edge over other two candidates who are also in race to be a CEO of OrgEF
engineering company. She is the best choice among the three candidates to be the CEO of
OrgEF because of her vast relevant experience, qualification and good family background
working in different renowned companies.
Analysis of the management profile - Covey (1989)
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From the given profiles of the three candidates Lena, Niall, Joanne, according to that Lena is
very close and more appropriate candidate who suits for this CEO position, whereas, other
two are not so close as compared to Lena. Lena has required qualities for the company to be
CEO at OrgEF her strong education (MBA), which supports her intelligence, as per given
profile her IQ is 125.
Talking about her Gardner and her emotional intelligence shows that she can understands
the management within the company and good supervising skills will always helps her to
achieve goal in the organization evidence from Gardner, H (1983), Frames of Mind The
Theory of Multiple Intelligence according to him.
The leadership would be done by balanced way, and she also extrovert sensing thinker
perceiving so she will be concentrated on particular achievements and moreover she is her
learning style is Pragmatism, according to KOIB’s model she has think and do profile which is
best quality for the company to drive towards success, Preferred activities using Covey’s idea
she is pathfinder and it helps to find and analyze the market for OrgEF. As per LBDQ and
michigan style she is take oriented and initiator and making a good relationship between
employees in the organization to achieve the goals. And she is quick decision maker and
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finally by analyzing the Lena’s profile she is very good at decision-making and analyzing the
situation which are prefect qualities that we are looking for the OrgEF Company.
Whereas other profiles have different qualities and activities, which does not match and fit
with Org EF Company. Joanne, she seems to have poor managerial skill to supervise from the
evidence of Covey analysis so she won’t be able to understand the risk and the whole profile
doesn’t match with company’s profile and it needs, she has good skills work with team and
ability to create positive culture and she is very good at managing things as a good manager
prefers to supporting employees in the organization, but can become irritable and non-
cooperative when thing do not works in her way. In my opinion she can’t be a perfect CEO
for OrgEF Company as per her profile she can be a good manager rather than a leader for a
company.
Niall has well enough management skills and well focused on goals and sticking with
planning and risk taker has clear vision always achieves the bottom line and mix of task and
people oriented and moreover he has transformational leading style “Transformational
leaders tend to be visionary and charismatic what is right and good to do becomes
important (McGregor and Burns). There are several interesting qualities that really suites for
this company but considering the fact that his education was not at school until aged 11 and
later he qualified in ACCA. In my opinion, he doesn’t have academic business knowledge as
compared to Lena and there would be chance of misleading the company and uncertainty
about long-term vision.
Development plan for the future over next five years:
CEO position requires a lot of responsibilities and duties so it is necessary for every
organisation to choose such candidate who has necessary qualification and good experience
in required field. Different perspectives and areas should be properly scrutinized and
checked before coming to any conclusion in selecting the best candidate for the position of
CEO of OrgEF engineering company.
KSA’s development
Knowledge
In 5 years, required knowledge, experiences will be increased for the position of CEO in
OrgEF by training and working in an international organization, especially in Engineering and
Equipment Business in order to obtain the management knowledge, employment
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knowledge (labor law, pension scheme, salary calculation, employment training, etc.), and
the knowledge about the trading section of OrgEF.
The analysis of Kouzes and Posner’s reveals that competence and intelligence is the most
necessary part which is expected by people from their leader. Intelligence can be known as
the general mental ability or emotional intelligence. But nowadays multiple intelligence is
what people are looking for in a potential candidate for a certain role. Everybody is
expecting that there desired CEO have every required thing which will make their
organization to run in a better way.
Emotional and Mental intelligence is mainly focused in this part because these are the most
important element which makes any leader to be successful in their organization. Mental
Intelligence can be define as an ability to learn any new things, recall information,
application of knowledge, solving various problem and rational thinking ((Katz 2009).).
Emotional Intelligence is to understand more about thinking own or others feelings,
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emotions to collect certain information which could be used for decision making process. It
helps every individual to think in a different way for their own benefits as well as for the
benefit of the organisation.
Nowadays, the practical implication of emotional intelligence skills has become a strategy
which can be used for the development of the individual’s and organizational ability to
assess the impact and consequences of decisions, which also provide assistance to improve
the effectiveness and quality of the decision making process in an organisation.
Lena personality was ESTP type which means that she prefers parent state. Lena was not
good in controlling her stress and has low self-actualisation a poor and in accurate self-
image and lacked in self-confidence in certain situations and was often felt to be
disconnected from her emotions – especially strong core emotions such as anger, sadness,
fear and joy. And also gain different professional experiences from different levels. In this
case from the above model she has to understand the learning process for the company for
five years starting with thinking step to doing and watching.
KSA’s evolution of Lena:
1. As the company involves in manufacturing felid she has very strong knowledge at
production fields.
2. She has full knowledge on different International markets and decision-making
capacity
3. Leadership skills, social person.
4. Extrovert, candid and tolerant.
5. People orient ability to influence the people
6. Motivating employees to work individually to get more efficient performance.
After five year
1. Balancing work between people and production
2. Assigning the group work and responsibilities
3. Gaining different level of experience from conceptualization (thinking) step to active
(doing) experimentations and concrete (feeling) experience.
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At different level of experience she has to show the change from the current existing
process. During the active stage she has to implement and new strategies at the same time
keeping current strategy in mind. And analyze the group work and develop the current
strategies. And the next step concrete, it will be helpful to analyzing the employees and
managing them by maintain good communication, recognizing the new market and
implementing the new strategies and planning, provides opportunity to collaborate with
others, establishing the new goal to get effective performance.
Conclusion
As it is mentioned Lena is one of the most intelligent young managers. She has also very
good working experience in relevant fields and good family support which makes her as one
of the best candidate for the position of CEO in OrgEF Company. She enjoyed many of
trapping success and had a good husband and child which help her to concentrate her on
the work in a proper and systematic way.
Lena needs to work in some important field which are stress tolerance, impulse control,
reality testing, flexibility and happiness between these five years in order to be a to be more
accurate, flexible and effective CEO in the future of OrgEF engineering company. She should
be more responsible towards the society and organization. She should also concentrate on
being more assertive and should avoid the feeling of under achievement.
My selected candidates have each and every required traits and skills to be the CEO of OrgEF
engineering business as she has also experience in working with Accenture IT Company as a
consultant. Her Intelligent Quotient was also very good as well as she belongs from positive
family background and have good qualification. In order to be a good CEO in OrgEF she
needs to develop the following give areas.
Stress Tolerance – Though she have organized and leaded different functions and
events she has to focus on improving her stress tolerance capacity.
Social responsibility and interpersonal relationship – She need to focus on her
interpersonal relations as well as be more sociable in order to be a good CEO.
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Flexibility and good control – She need to be more flexible and should focus on
controlling her anger.
Happiness- In order to be more effective as ac CEO she should try to be happy and
should avoid negative thinking.
Reality Testing- She should be more optimistic towards the realistic situation of the
world and should set some realistic goals in her life.
A continuous learning and personal development plan is very important for each and every
employee in order to grow or to perform better in the present or upcoming new roles in any
particular organization for achieving the predetermined goals and target. A CEO should be
always ready to cope with the difficulties and challenges of the organization. He should
adjust the organization according to the changes and need of the organization.
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