Lawson's vision for maximising a Hospitals resources in the 21st Century Bill Hill Vice President,...

Lawson's vision for maximising a Hospitals resources in the 21st Century

Bill HillVice President, EMEA Healthcare

November 2nd, 2008

04/19/23Corporate Presentation (2007). Copyright ©2007 Lawson Software. All rights reserved.

An Education in International Healthcare


Its all about You … And how we together achieve …

= BEST PROCESS

= MANAGEMENT EMPOWERMENT

= RESOURCE CONTROL

= COST SAVINGS


• Governments more concerned about healthcare … efficacy,

efficiency and access

• Health insurance becoming available in emerging markets

• Health tourism a reality

• IT everywhere… Localisation

• Enormous appetite for infrastructure projects


1 Source: Frost & Sullivan

46

32

86

2

0

5

10

15

20

25

30

35

40

45

50

UAE Saudi Arabia Kuw ait Qatar Bahrain

Number of Beds 2

New Hospital Builds (Building Now / Planned Today) 3

2 Source: The McKinsley Quarterly 2007

Treatment demands will grow in the GCC by 240% in 20 years

Fasted growing populations in the world…doubling by 2025.

Bed demand in Region will grow 200%


3 Key Drivers Critical to the Success of your Business

1. Labour

How do I recruit the right people, in the right role at the appropriate time?

2. Procurement

How can I significantly reduce the cost of procurement and supplies?

3. Costs

What is the true cost of individual patient care?

…..Every $ saved IS an extra $ invested in the Patient


New Era of Enterprise Resource Management

Costs

Finance/Admin

Clinical

Value-Based

Competition

Labor/Nursing

Med/Surg Supplies

Pharmaceuticals

Non-Traditional

Reimbursements

Compliance

Physician Relations

Operational Efficiency

Outcomes

Utilization

Benchmarking

Patient-ValuePatient-ValueHealthcare Healthcare


Financial Challenges > Memorial Healthcare System

Profile

– One of South Florida’s leading healthcare organisations

Challenges

– Inefficient manual processes in finance, HR and supply chain

– Lacked system-wide visibility for informed decision-making

– Mandated to consolidate vendor base and reduce costs

Benefits

– Cut purchasing costs by $2.9 million annually

– Reduced number of suppliers from 7,000 to 3,500

– Increased EDI processing of purchase orders from 32% to 68%

– Decreased month-end financial closing from 20 days to 10 days


Procurement Challenges Catholic Healthcare West

Profile

– Nation’s eighth largest hospital system

Challenges

– Inefficient IT infrastructure with 800 fragmented systems

– Unacceptable total cost of ownership for IT systems

– Increasing administrative costs - especially in supply chain

Benefits

– Projected 144% ROI over the project lifetime

– Increased on-contract orders from 60% to 92% in the first year

– Saved $1.5 million in supply costs by increasing compliance

– Reduced its annual paper costs by $1 million via online processes


HR Challenges > Cape Cod Healthcare Profile

– Leading healthcare services provider in Cape Cod, Massachusetts

Challenges

– Ineffective tracking of employee evaluation deadlines, license renewals and training requirements

– Inefficient collection of information progress reports and JCAHO compliance summaries

– Inability to accurately measure and evaluate employee performance

Benefits

– Significant boost in staff performance; improved recruitment and retention

– Satisfied JHACO requirements and preparedness for JCAHO audit

– New level of administrative convenience, management control and organisational confidence


Managing Clinical Costs

Its Essential to know ….

– What is the cost of every patient treatment

– What is the cost of every clinical intervention

– What is the cost of each surgeon v peer group

– What is the comparative cost; Hospital A v Hospital B

– In which Clinical speciality should I make my next significant investment

Lawson uniquely can answer these questions


Partnering with the best …..

Working with the Right Partner +

International Expertise +

Local Experience = World Class Solutions

Add E3 Logo here


Lawson Healthcare Customers


Adding value …..LAWSON HEALTHCARE

Experience: 500 Customers, 4500 Hospital Facilities

Knowledge: Healthcare Team recruited from Healthcare

Best Practice: Quickstep for Healthcare

E3/Lawson: Local Support, Local Implementation, Local Service

Leading Healthcare Customers make an average saving of

$430,535 a month

Lawson = Lowest Total Cost of Ownership

Lawson's vision for maximising a Hospitals resources in the 21st Century Bill Hill Vice President,...

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