MAXIMUM VALUE MAXIMUM SAVINGS

ACACIACommercial Services

PO Box 913Southeastern Pennsylvania, 19399P. 855-522-2242 E. Info@acaciacommercial.comwww.acaciacommercial.com

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Welcome to ACACIA Commercial Services!We are a premier commercial facilities maintenance and improvement service provider for the Mid-Atlantic Region. Our corporate objective is to help commercial real estate owners and managers substantially reduce their building operating costs, increase efficiency, and maximize value through our innovative approach to sourcing, supplying and managing building services.

Welcome to ACACIA!

About Us/ Mission Statement

Our Guiding Values

Environment

Diversity

Community & Giving

Safety & Health

The ACACIA Advantage

Commercial Services

Building Services

Construction Services

Landscape Management

Snow & Ice Management

WELCOMECONTENTS

At ACACIA, our ability to deliver outstanding performance is due to our commitment to align everything we do with our Guiding Values. Our Guiding Values define the character, attitude, and moral fabric of our organization, and are used for the purpose of establishing the long-term ethical and ideological integrity of our company.

At ACACIA, our mission is to prioritize the well-being of people first, then provide comprehensive quality maintenance and

improvement services that deliver maximum value and savings to commercial real estate owners and managers in a reliable, timely and

convenient manner.

Partnering with ACACIA allows you to delegate the time consuming administration, due diligence and management required to successfully procure the numerous services that your building portfolio requires. We use innovative technology to deliver services with better quality, faster response time, and greater attention to detail so you can allocate your time to advancing your primary abilities and objectives.

OUR GUIDING VALUES

INTEGRITYWe honor and respect our stakeholders, and act purposefully to do what is right.

EXCELLENCEWe practice diligence, hard work and accountability, in exceeding our stakeholder’s expectations.

LEADERSHIPWe listen, offer solutions, cast vision, focus on goals, and empower others to do the same.

PERSEVERANCEWe keep our word, finish what we start, and act promptly and reliably.

GENEROSITYWe share our success through employee profit sharing, and partnering with reputable, non-profit, initiatives.

ABOUT US

RECYCLINGTo preserve our world’s resources, we utilize recycling programs, including conventional recycling of motor oil, paper, plastic, glass and metal waste and green recycling of concrete, asphalt and green material. It is also our practice to use paper, office supplies, cleaning agents, landscape material, construction material and all other available products that are made from recycled byproducts.

ENERGYWe are committed to minimizing our carbon footprint and maximizing energy efficiency by conserving natural resources, reducing air emissions and allocating savings toward renewable energy solutions. We use the most energy efficient tools, equipment and technology available to deliver services quickly and implement strategic plans that minimize the energy usage required to power building systems. Saving energy reduces our operating costs, and our impact on the natural environment optimizing the life cycle and economic performance of our firm.

REFORESTATIONWe deliver sustainable landscape solutions, which bring value to our ecosystem and the communities we live in. Through our landscape management program we install thousands of plants annually and provide ongoing professional care for acres of green space. These efforts absorb carbon and reduce the billions of tons of carbon dioxide emissions released globally. Reforestation also beautifies the communities that we work and live in, and helps our customers accomplish their green goals.

FUEL EFFICIENCYAlong with increasing fuel costs, emissions standards and fuel efficiency, we implement ongoing initiatives and action plans to continuously reduce the amount of fossil fuel we use. This reduces our operating costs and helps protect our environment by reducing Green House Gas (GHG) emissions. Our current fleet management program includes the utilization of vehicles and equipment to exceed fuel efficiency standards by up to 20% and feature improved air filtration systems, and demonstrate other eco-friendly advantages. Our strategic operating plan, which minimizes travel time, emissions, and logistical inefficiencies, delivers cost savings to our customers and us.

ENVIRONMENT

OUR EMPLOYEESWe prioritize Equal Employment Opportunity Compliance in our

hiring practices and in the selection of our service partners. Our employees undergo criminal background checks and new hire

orientation to learn our guiding values, code of conduct, customer expectations, safety requirements, and operating procedures. Our code of business conduct mandates compliance with laws and regulations to establish our ethical framework of integrity, excellence, leadership, accountability, and responsibility by which we accomplish our corporate and social goals. Enrollment in ongoing technical and career development training is required for employees to prepare them in their roles for career advancement and success. Mandatory training programs include technical methods, safety procedures, policy, risk prevention, professional development and industry certifications. Through our training programs, we achieve superior customer and employee satisfaction, lower turnover, greater profitability, and proficiency accomplishing our corporate objectives. Great people are our greatest asset, and our success is largely due to measuring the performance of employees, executives, advisors, and directors, against predetermined expectations, goals and objectives.

SERVICE PARTNERSWhen it comes to service, communication, and relationships, we seek to understand our client’s needs and actively work to exceed expectations. Through our vendor management process, we effectively select and manage service partners, so they not only meet our client’s requirements, but also exceed them, without increasing cost or sacrificing quality. To validate vendor qualifications and capabilities, we comprehensively screen all service partners and candidates. We require service partners to maintain positive Dunn and Bradstreet ratings, financial stability, quality workmanship, current certifications, and the adequate manpower and resources to fulfill service demands. Compliance with corporate laws, OSHA safety standards, the department of labor, and insurance is mandatory. We conduct ongoing audits of our service partners to ensure our standards and requirements are effectively enforced.

SUPPLIERSWe provide our customers with quality products and services that deliver sustainability, reliability and longevity. We conduct research to discover products and services that promote environmental sustainability and supply products that are recycled, reclaimed and biodegradable. Our supply chain management aligns our inventory capacity with current demands and reduces costs by minimizing inefficiencies, waste and any detrimental impact to the environment. To ensure that our clients receive maximum value and savings from the products and services provided, we purchase from local, regional and national suppliers. This approach also supports local businesses and minimizes the carbon emissions produced from delivery logistics.

DIVERSITY

DIVERSITY

OUR PEOPLE We invest into our people through profit sharing and professional

and educational development initiatives. We continually seek to build a culture that will encourage sustainability and positive change in the

lives of our employees.

OUR COMMUNITYWe partner with local community initiatives that improve environmental conditions, further environmental sustainability and revitalize the communities we work and live in.

OUR WORLDWe partner with reputable, global non-profit initiatives that further sustainable health, education and economic development where resources are insufficient.

COMMUNITY& GIVING

SAFETY & HEALTH

We are proactive about work environments that sustain people’s health and safety. We guarantee safe products, delivery methods, equipment, and personal protective measures. Our employees and service partners are compliant with OSHA safety standards and are required to participate in safety training initiatives, including various courses, seminars, and on the job training. Our minimum requirements include the mandatory use of Personal Protective Equipment (PPE), protection from noise exposure, first aid administration, fire protection, fleet checkpoint inspection, preventative maintenance, and industry certifications. Our safety committees actively engage safety and health concerns and evaluate the success of our programs.

We put the well-being of people first, which increases insurance Experience Modification Rates (EMR), reduces lost workdays and maximizes productivity and savings.

THE ACACIA ADVANTAGE

The ACACIA Advantage guarantees that you will receive more service, more time, and more savings. Your Advantage when

leveraging ACACIA, is you get Regional and National level buying power, reduced operating costs and increased efficiency regardless of

the size of your portfolio.

SINGLE POINT OF CONTACT• We assign you with your own personal dedicated account representative who is your service liaison and will professionally assist you in meeting your service needs.

EXCELLENT PURCHASING POWER • We aggregate the demand of all clients’ services to negotiate the lowest price for the highest level of service.

LEADING LOCAL SERVICE PARTNERS• Our Service Partners maintain positive Dunn and Bradstreet ratings, financial stability, quality workmanship, insurance, licenses, certifications, and adequate manpower and resources to fulfill your service demands.

24-HOUR SERVICE • There will always be a live person available for you to talk to 24-hours a day, 7 days a week to bring you the solutions you need during emergency situations, snow events, natural disasters and operational downtimes.

100% SATISFACTION GUARANTEED• Our promise is that our services will be professionally delivered on time and exhibit excellence in quality and workmanship. We back this promise with our 100% Satisfaction Guarantee, meaning we will do whatever it takes to ensure your complete satisfaction or you don’t pay.

MAXIMUM VALUE & SAVING GUARANTEED• We guarantee you will always receive maximum value through excellent service, quality products, and enhanced features and benefits, for the lowest possible price. We will always beat any competitor’s price, unless doing so requires us to reduce the value that we provide.

SEAMLESS PROJECT MANAGEMENT• Our projects are integrated into our proprietary process, which is supported by innovative technology that allows us to interact with our Service Partners in real time and seamlessly manage a project from concept to completion.

STREAMLINED REQUIREMENTS • Our contract terms and conditions are attorney approved, and we work with product manufacturers and industry specialists to integrate industry best practices into the scope of services you receive.

ACACIA delivers the experience, technology and resources that bring the best building maintenance and improvement services to your front door. We can handle the RFP process, vendor selection, sourcing and project management for all your basic building maintenance and improvement needs.

COMMERCIAL SERVICESCOMMERCIAL SERVICES

ACACIA Commercial Services is capable of delivering a broad selection of maintenance and improvement services for

commercial use building facilities and the exterior surroundings.

BUILDING SERVICESJanitorial & Cleaning.Painting & Pressure Washing.Asphalt & Concrete.Heating & Cooling.

JANITORIAL & CLEANINGAnnual Service Agreements.Repair & Maintenance.Disaster Recovery.Construction Cleanup.Window Washing.Carpet Cleaning.

ASPHALT & CONCRETE Power Sweeping.Paving & Seal Coating.Line Striping & Markings.Signage & Traffic Control.Asphalt & Concrete Repair.Sidewalk & Curb Installation.

PAINTING& PRESSURE WASHING

Interior Painting.Exterior Painting.Pressure WashingWaterproofing.

HEATING& COOLING

Interior Painting.Exterior Painting.Pressure Washing.Waterproofing.

CONSTRUCTION SERVICESProject Management.Demolition & Strip Out.Remodeling & Retrofitting.

LANDSCAPE SERVICESLandscape Construction.Landscape Maintenance.Lawn Care & Pest Control.Irrigation Services.

SNOW & ICE SERVICESCost Forecasting.Strategic Planning.Snow & Ice Removal.

BUILDING SERVICES1

ACACIA can help you accomplish your building improvement and renovation goals by assisting you with creating project specifications, selecting the best products and materials, vendor selection, project management, and implementing energy saving initiatives.

PROJECT MANAGEMENTSeamless Project Management.Request for Proposals (RFP).Contractor Selection. Project Documentation.Project Budgeting.Construction Scheduling.

DEMOLITION & STRIP OUTTotal Demolition.Selective Demolition.Deconstruction.Interior Strip Out.Site Clearing & Excavation.Waste Material Recycling.

REMODELING & RETROFITTINGComplete Space fit-outInterior & Exterior RemodelingLighting Energy Saving InitiativesElectrical UpgradesPlumbing UpgradesCeilings & Flooring

CONSTRUCTION SERVICES2

ACACIA delivers the level of service required to sustain the long-term beauty of your landscape. Let us help you accomplish your green goals by implementing the ideal landscape maintenance program for your portfolio as well as bringing new landscape projects to life that enhance outdoor curb appeal.

LANDSCAPE MANAGEMENT3

LANDSCAPECONSTRUCTION

CAD & Digital Design.Landscape Renovations.Landscape Planting.Outdoor Lighting.Hardscape & Masonry.

LANDSCAPEMAINTENANCE

Annual Service Agreements.Lawn, Tree & Shrub Care.Landscape Enhancements.Seasonal Flower Displays.Holiday Décor.

LAWN CARE& PEST CONTROL

Fertilization & Weed Control.Plant Health Care.Integrated PestManagement (IPM).Perimeter Pest Control.Insect & Critter Control.

LANDSCAPEIRRIGATION

Annual Service Agreements.System Design & Installation.Maintenance & Repairs.Water Conservation Initiatives.

ACACIA brings you comprehensive knowledge of the snow removal business, building a customized snow management program to help you achieve the objectives you have for your portfolio. We also forecast annual snow removal costs, establish contract terms to hedge you from financial loss and liability, and procure and manage snow removal services for you.

SNOW & ICE REMOVALAnnual Service Agreements.Snow Management Expertise.24/7 Dispatch & Call Service.On-Site Management.Weather Intelligence Technology.Vast Resources.

CONSULTING SERVICESAnnual Costs Forecasting.Snow Removal Site Planning.Material Selection & Procurement .Development of Customized Contracts .Strategic Planning.Risk Management Solutions.

SNOW & ICE MANAGEMENT4

TM & © 2012. ACACIA Commercial Services, Inc. All rights reserved. No part of this work may be reproduced in any form, or by any means whatsoever, without written permission from ACACIA Commercial Services, Inc.

www.acaciacommercial.comInfo@acaciacommercial.com