LA Weight Loss Centers

Computer Integration andWeb Development Project

Teri Clark JohnsonThursday, July 13, 2006

IntroductionExecutive Summary

• LAWL has been in business since 1994.

• Business has grown more than 2500%

• 750 centers currently• 1,000 centers projected by year’s end

Problem(s) Statement

1. One computer per center.

- Computer located at the front desk. - Receptionist is required to either perform the

function, or is asked to move from his/her seat so that the computer can be accessed.

2. Paper food diaries and nutrition look-ups.

Project Justification• This project is important because other weight loss centers (i.e. Weight Watchers) offer on-line meal planning and food diaries to their clients.

• LAWL is a premier weight loss service that should meet and exceed what their competition offers.

• LAWL counselors should have computers at their desks so that they review food diaries of clients and so that they can perform on-line searches to any nutritional questions that arise.

Project ObjectivesThe main objective of this project is to automate the client visit. Currently, clients must enter their food intake into paper diaries.

LAWL centers and clients would both benefit by this project because it would make documenting and reviewing food diaries easier and faster.

Project Scope• This is a two-part project.• Should be developed in parallel. - Online food diary web app portal - Secure wireless network systems installed at every desk in each center.

Project Deliverables1. Install secure wireless networks at each

LAWL center. 2. Install desktop computers with state of

the art LCD monitors at each consultation cubical within each LAWL center (roughly 6 needed per center).

3. Develop a web application portal for nutritional meal planning and food diary.

4. Training documentation.5. Post-installation support.6. Project Management.

Project Ass umptions• Computer Installation Project and Food Diary/Meal Planning Web Application project can run in parallel, independently of each other• Backend work and front-end work can be done in parallel Installation will be subcontracted out to CompUSA• Installation project will be done after LAWL center

operating hours: after 7 PM Monday – Friday, after 1 PM on Saturdays and any time on Sundays

• Training will be handled internally (not part of project plan)

Work Breakdown Structure (WBS)

RISK• Systems not delivered on schedule or delivered

in poor condition• Subcontractors not showing up as scheduled• Problems with the integration of backend and

front-end• Connectivity problems

RISK Mitigation• Warn manufacturer you will fine for delays• Order a reserve for defective systems• Test back-end and front-end together throughout the development process• Warn subcontractors that they will be fined for not showing up as scheduled

Center Automation $5,230,000• 7,000 e-Machine Desktops$3,500,000

• 7,000 LCD Displays$1,400,000

• 6,000 NETGEAR wireless cards $240,000

• 1,000 NETGEAR Wireless routers $90,000

Food Diary/Web Application Portal $201,000$ 20,000$ 25,000$ 53,000$ 3,000$100,000 Server-related Hardware$201,000

Installation $160,000

8 hrs per centerX $20 per hourX 1,000 center

Staffing/Scheduling $450,000•One Project Manager (4 months = $40,000)•Two Assistant Project Managers. One will be required

to manage the wireless network and hardware installations. One will be required to manage the web development and portal integration effort. (2 months = $30,000)

•100 CompUSA staff members for installation of wireless networks and desktop systems through the LAWL centers across the US) $160,000

•Five web developers to develop the food diary/nutrition portal $180,000

•Two data entry personnel to enter food exchanges into the DB2 backend database $10,000

•Two Quality Control Engineers (one for h/w installation and one for s/w development) $30,000

Expected Total Costs $6,000,000

• Hardware (desktop systems, wireless hubs, etc.)

• Software Licensing (IBM products, Verisign, etc.)

• Installation• Web Development• Post-installation support

Benefit Cost Analysis - $2 Million• Reduce Printing Cost $250,000/yr• Increased clients to counselor/day $500,000/yr •Increased client retention $500,000/yr•New clients as a result $500,000/yr of automation•Quicker Reporting $250,000/yr

Return on Investment (ROI)

ROI = (Benefits – Cost) / Cost

ROI = -0.67M (year one)ROI = -0.33M (year two)ROI = Breakeven year three

Conclusion: Plan Approved!• Both projects to begin work in parallel on Monday, August 6, 2006

• Center installations to be completed Sunday, October 15, 2006

• 3 week slack to allow for training and completion of rollout including 25 selected beta sites in Boston, Seattle, LA and SD.

• Web site to be rolled out Friday, November 9, 2006

• Who wants to be one of my assistant PMs?

Gracias!! Preguntas ?