KX-NS1000 V1.1 Unified Messaging ~Built-in Voice Messaging~

KX-NS1000 V1.1

Unified Messaging~Built-in Voice Messaging~

Unified Messaging is a combination of voice, data and fax.

General Overview

Full Voice mail features, Optional Fax server module, Microsoft Outlook Plug-in, etc.The Unified Messaging (UM) system is built into the NS1000.

FAX MessageFAX Message

E-mail Server(IMAP4 / POP3) Customer

FAX Call

E-mailVoice Message

FAX Message

PSTN

Voice Call

E-mail

E-mailerE-mailer

Voice MessageVoice Message

Built-in UMBuilt-in UM

User

ExtensionExtension

Cellular PhoneIntegration

Cellular PhoneIntegration

Introduction

A subscriber or an outside party can access the Unified Messaging system from a telephone. As the owner of a mailbox, the subscriber can:

• Send a message to one or more people inside or outside your office. • Transfer messages to other subscribers and add your own comments. • Access your mailbox and listen to your messages, even when out of the office. • Be notified by the message waiting lamp on your extension when new messages have been recorded in your mailbox. • Many other useful messaging features.

In this part, we will focus on “Voice Messaging” for subscribers.

• Microsoft, Internet Explorer, Outlook, Windows, Windows XP, Windows Vista, and Windows 7 are either registered 　 trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.• All other trademarks identified here in are the property of their respective owners.• Microsoft product screen shots reprinted with permission from Microsoft Corporation.

A subscriber can access the Unified Messaging system from a PCso that the subscriber can change his/her own extension settings, suchas setting C-FWD/DND, storing personal speed dial numbers, etc..

Table of Contents

Chapter

1) Voice Messaging Features1-1 Mailbox Overview1-2 Voice Recording Features 1-3 Personal Greetings1-4 Message Notification1-5 Playing Messages1-6 Sending Messages 1-7 Mailbox Options

3) How to Program?3-1 Basic Setting items3-2 Basic Settings : UM Group 3-3 Basic Settings : Creating Mailboxes 3-4 Basic Settings : Subscriber Tutorial3-5 Simple Answering Machine Feature3-6 Voice Mail Transfer Feature3-7 Two-way Record / Transfer Feature 3-8 Message Waiting Notification 3-9 Mailbox Group

4) User Profiles of Web MC4-1 User Profile Overview 4-2 Main Setting Items for Users 4-3 Creating a User Profile 4-4 Creating Multiple User Profiles

2) Configuration2-1 Specification 2-2 Activation Keys 2-3 Installing the Storage Memory Card2-4 Features that depend on the terminals

Chapter 1 Voice Messaging Features

1-1 Mailbox Overview

KX-NS1000

Voice messages are saved in the corresponding Mailboxes.

Mailbox101

Ext. 101Mailbox: 101

Mailbox105

A subscriber is an extension user who has a mailbox assigned to his extension. Subscribers can play back messages saved in their mailboxes, leave messages for other subscribers, record greeting messages, and more.


2. Can leave a voice message.

1. Personal Greeting Message 3. Can play back the left message.


SubscriberSubscriberOutsideCaller

OutsideCaller

2. Can play back.

Simple Voice Mail and two-way recording example

…

1. Two-way recording

- The conversation is recorded.

1. Two-way recording

- The conversation is recorded.

Conversation

1-2 Voice Recording Features (1)

KX-NS1000

Mailbox101



4. Can leave a voice message to Mailbox 101.

3. Personal greeting of Ext.101 is sent to the caller.

2. Forward to UM

1. Incoming Call to Ext.101.

* Busy, No Answer, Intercept routing, etc.

* A subscriber should record his/her own greeting message before using his/her mailbox.

Simple Answering Machine Features for Extensions

By setting the forwarding destination (Busy, No Answer, Intercept routing, etc.) to the built-in UM, a simple answering machine feature can be operated.

The caller can leave a voice message for the corresponding extension.

Forwarding settingin advance.

Forwarding settingin advance.


KX-NS1000

Mailbox101



5. Can leave a voice message to Mailbox 101.

4. Personal greeting of Ext.101 is sent to the caller.

3. Redirect to UM

1. Incoming Call to Ext.101.

Voice Mail Transfer

A subscriber can transfer a call to his/her mailbox if he/she does not want to answerthe call.

2. Press “Voice Mail Transfer” button while ringing.

2. Press “Voice Mail Transfer” button while ringing.

* A subscriber should record his/her own greeting message before using his/her mailbox.

While ringing example


Two-way Record / Two-way Transfer / One-touch Two-way Transfer

A subscriber can record a conversation into his/her own Mailbox or another subscriber’s Mailbox while talking on the phone.

KX-NS1000

Mailbox101

…Mailbox

105



1. Conversation (while talking)

3a. Two-way Record

- The conversation is saved

in the subscriber’s mailbox.

3a. Two-way Record

- The conversation is saved

in the subscriber’s mailbox.

2. Press FF button. 2. Press FF button.

3b. Two-way Transfer

- The conversation is saved in another subscriber’s mailbox.

3b. Two-way Transfer

- The conversation is saved in another subscriber’s mailbox.

3c. One-touch Two-way Transfer

- The conversation is saved in another subscriber’s mailbox with an one touch operation.

3c. One-touch Two-way Transfer

- The conversation is saved in another subscriber’s mailbox with an one touch operation.


Differences between Two-way Transfer and One-touch Two-way Transfer

Feature Description

Two-way Transfer

The subscriber has to dial the mailbox number in which

the conversation is saved after pressing the “Two-way

Transfer” button.

One-touch

Two-way Transfer

The subscriber should just press the “One-touch Two-way transfer” button, because the Mailbox number information is

stored in the FF button in advance.

1-3 Personal Greetings

The greetings for when a caller reaches a subscriber’s mailbox.

A subscriber can record a personal greeting message to greet a caller.

KX-NS1000

…


Mailbox105



Mailbox101

Can record his/her own Personal Greeting.

Personal greetings are used in the following priority:

1. Temporary Personal Greeting

2. Busy Signal Greeting3. Personal Greeting for Caller ID

4. Absent Message Greeting

5. After Hours Greeting6. No Answer Greeting

Can record his/her own Personal Greeting.

1-4 Message Notification

Notifies that a new message is left to the subscriber’s Mailbox.

The massage waiting lamp and/or FF buttons can notify subscribers that they have newmessages.

KX-NS1000

…

Mailbox105


Mailbox101


Can notify that new messages are left.

Message Waiting

Lamp

Message Waiting

Lamp

FF ButtonFF Button


Can notify that new messages are left.

1-5 Playing Messages

Playing back the voice messages

A subscriber can play back the voice messages after the subscriber has logged in to his/her mailbox.

KX-NS1000



Mailbox101

1. Access to the subscriber’s mailbox. *

2. Operation to play messages.

3. Voice messages are played back.

…

Mailbox105

* Enter the password.

The subscriber can also play back the voce messages through a trunk,even if he/she is at outside the office.

1-6 Sending Messages (1)

Message Delivery : Sending messages to another subscriber

A subscriber can send voice messages to another subscriber’s mailbox.

KX-NS1000



Mailbox101

1. Access to the subscriber’s mailbox. *

2. Operation to send messages. (Specify the recipient’s mailbox number.)

…

Mailbox105

* Enter the password.

3. Send (record) a voice message.


A message is left to Mailbox 105.

1-6 Sending Messages (2)

Message Delivery : Sending messages to other subscribers

Multiple mailboxes are grouped into a specified number of Mailbox groups.

By using Mailbox group, subscribers and callers can send voice messages to multiple subscribers at once.

KX-NS1000


105 Ext. 105Mailbox: 105

Mailbox Group : Group No. “555”

Mailbox Group : Group No. “555”

104

103

Mailbox101




Send (re

cord) a voice message

to Mailbox group (No. 555).

A message is left to Mailbox 103, Mailbox 104, Mailbox 105, at once.

1-7 Mailbox Options

System mailboxes for FAX Service, etc.

Mailboxes which are not assigned to extension users, e.g. for FAX service, can exist.

KX-NS1000

Mailbox 101

…




SubscriberSubscriber

Mailbox 105

Mailbox 250

for FAX Servicefor FAX Service

Mailbox 999 for System Managerfor System Manager

This Chapter is now complete.

Go to Next Chapter.

Chapter 2 Configuration

Item Specifications RemarksNumber of Ports - Default : 2ch

- When Activation Key (*) is added:

Max. 24ch

* Activation Key for “UM channel”.

- 2ch : KX-NSU102

- 4ch : KX-NSU104

Recording Time - Default : 2h- When Activation Key (*1) is added : 15h- When Optional Storage Memory Card(*2)

is added :

SM-S card (KX-NS0135) / 200h

SM-M card (KX-NS0136) / 450h

SM-L card (KX-NS0137) / 1000h

*1 Activation Key for “UM System

Function” (KX-NSU001).

*2 Optional Storage Memory card is installed on the main board and used for increasing the storage capacity. Only one Storage Memory card can be installed per system.

Number of Mailboxes 1024 For user : 1022

For Manager : 2

Specifications (1/2)

The default configuration provides 1024 mailboxes, 2ch VM ports with 2h storage without additional Activation Key or hardware.


2-1 Specification (1)

The default configuration provides 1024 mailboxes, 2ch VM ports with 2h storage without additional Activation Key or hardware.


Item Specifications RemarksMaximum Message Length

- 1 to 60 min (programmable) Unlimited for two way recording

Length of Personal Greeting

- Default : 60s - Max : 360s (programmable)

Extension Number

Length

2 to 8

Custom Service Up to 200

Audio CODEC Type (Recording Voice)

G.711

Multi Language Max.10

VMA software

(Voice Mail Assistant)

Not supported PC application which allows the users to control their mailbox visually


2-1 Specification (2)

1) Unified Messaging System (Features)

Model Number

Key Type

Maximum Activation Keys

DescriptionStand alone One Look

KX-NSU001REC Time

Expansion1

16*

Allows the use of 15 hours of recording time for

Unified Messaging. This activation key works

only for the Storage Memory Card provided with

the PBX. Recording time can be increased

further by upgrading the Storage Memory Card.* Activation keys must be installed to the site where the Unified Messaging mailboxes are located. (Must be installed to each unit.)

Storage Memory Card Max. Recording Time

KX-NS0135 Storage Memory S 200 h

KX-NS0136 Storage Memory M 450 h

KX-NS0137 Storage Memory L 1,000 h

(Reference) Maximum Recording Time for each Storage Memory Card

* No Activation key is required for installing these memory cards.

Activation Keys related to Unified Messaging (1/3)

In this slide, Activation keys only related to this course are explained.When using the other UM features (Automatic two-way recording, e-mail integration, etc.), the corresponding Activation keys are required. Refer to the “Activation Key” part for details.

2-2 Activation Keys (1)

2) Unified Messaging System (Unified Messaging Ports)

Model Number

Key Type

Maximum UnifiedMessaging Ports

Description

Stand alone One Look

KX-NSU102 2 UM Port24

*1

384

*2*3

Allows the use of 2 Unified Messaging ports.

KX-NSU104 4 UM Port Allows the use of 4 Unified Messaging ports.

*1 [2 Unified Messaging ports] are preinstalled (permanent).

*2 [32 Unified Messaging ports] are preinstalled (permanent).

*3 Activation keys must be installed to the site where the Unified Messaging mailboxes are located.




3) Unified Messaging System (Two-way Recording / Two-way Transfer User)

Model Number

Key Type

Maximum Mailboxes

DescriptionStand alone One Look

KX-NSU301 2Way REC 1 user

640 1000

Allows the use of Two-way Recording/Two-way

Transfer for 1 user.

KX-NSU305 2Way REC 5 usersAllows the use of Two-way Recording/Two-way

Transfer for 5 users.


Transfer for 10 users.


Transfer for 20 user.

KX-NSU399 2Way REC All usersAllows the use of Two-way Recording/Two-way

Transfer up to the system’s limit.

These Activation Keys should be installed only to the master unit, even thoughOne-Look Network System.




Voice Mail recording timeSM-S : 200 hoursSM-M : 450 hoursSM-L : 1,000 hours

Optional Storage Memory Card

The default configuration provides 1024 (*) mailboxes, 2ch VM ports with 2hstorage without additional Activation Key or hardware.By installing optional Storage Memory Card (SM-S, SM-M, SM-L), you can increasethe storage capacity (Recording Time).

* 1024 Mailboxes :1022 for Users, 2 for Manager

By installing optional Activation Key (KX-NSU001), you can increase the recording time to “15 hours” without installing optional SM card.

2-3 Installing the Storage Memory Card

2-4 Features that depend on the terminals

Features that depend on the terminals differ.

Depending on the terminal used (KX-NT3xx series, KX-UT1xx series, etc.), the features that can be used may differ.

According to the client's conditions of use, select a suitable terminal.

Depending on the terminal used (KX-NT3xx series, KX-UT1xx series, etc.), the features that can be used may differ.

According to the client's conditions of use, select a suitable terminal.

Main Differences

Features KX-NT3xx / NT265 KX-UT1xx

Two-way Recording Yes No

Two-way Transfer /One-touch Two-way Transfer

Yes No

Voice Mail Transfer Yes No

* Refer to the “Terminal” part for details.


Go to Next Chapter.

Chapter 3 How to Program?

3-1 Basic Setting items

Activation Key Installation

Purchase the appropriate activation keys according to the customers’ requirements,and then install them. * Refer to the “Activation Key” part for details.

Making Mailboxes

In order to use Voice Messaging features, it is necessary to make mailboxes.Detailed settings for each Voice Messaging feature are required for each mailbox.

Subscriber Tutorial (Subscriber’s Settings)

* Refer to Chapter 4-3 for details.

The first time a subscriber logs in to his/her mailbox, there are certain mailboxsettings the subscriber should perform before using any other Subscriber Services(Voice Messaging features).


UM Group / Floating Extension Number

The UM ports make up a group, called a UM group. This group has a floating extension number. This floating extension number is used to access the UM.


3-2 Basic Settings : UM Group 　　　　

UM Group / Floating Extension Number (FEN)

The UM ports are used to access the Built-in UM from extensions, trunks, etc.

KX-NS1000


Mailbox

Setup -> PBX Configuration -> 3.7.2 Unit Settings

Mailbox

…

UM port1Ext. 5101

UM port2Ext. 5102

UM port24Ext. 5124

FEN; 500 (Default)FEN; 500 (Default)

UM Group ; 2 ports are available by default. Optional Activation keys will expand the ports.

UM Group ; 2 ports are available by default. Optional Activation keys will expand the ports.

Floating Extension No.Floating Extension No.

Access to the UM(Dialling the FEN);

(Playing back the messages, Forwarding destination, etc.)

Access to the UM(Dialling the FEN);

(Playing back the messages, Forwarding destination, etc.)

3-3 Basic Settings : Creating Mailboxes (1)　　　　

Creating a mailbox for specified subscriber (UM Configuration Menu)

A mailbox should be prepared in advance for each subscriber.

1 Setup -> UM Configuration -> 1. Mailbox Settings

Click “Add”.Click “Add”.

* Refer to the PC Programming manual for details.

2

Mailbox NumberMailbox Number

Set the mailbox parameters

Extension NumberExtension Number

Mailbox NameMailbox Name

Other ParametersOther Parameters

Click “OK” to save.Click “OK” to save.



1. A new mailbox is added. 1. A new mailbox is added.

2. Make sure to click “OK” or “Apply”. *2. Make sure to click “OK” or “Apply”. *

* Even though a new box is added on this screen, the new box is not stored in the PBX until “OK” or “Apply” is clicked.



3

You can create multiple mailboxes at once. (Up to 20 mailboxes)

1 Setup -> UM Configuration -> 1. Mailbox Settings

Click “Add Range”.Click “Add Range”.

When this message is displayed, click “OK”.

When this message is displayed, click “OK”.


Creating multiple mailboxes at once (UM configuration Menu)

Creating multiple mailboxes at once (UM configuration)

2 Set the mailbox parameters

Specify the range of mailboxes

to add in From and To.

Specify the range of mailboxes

to add in From and To.

Check “Use the same number for Mailbox and Extension” to assign each mailbox to the same number extension.

Check “Use the same number for Mailbox and Extension” to assign each mailbox to the same number extension.

You can edit the default settings to be used for new mailboxes.

You can edit the default settings to be used for new mailboxes.


New mailboxes are added.New mailboxes are added.

2. Make sure to click “OK” or “Apply”. 2. Make sure to click “OK” or “Apply”.


Creating multiple mailboxes at once (UM configuration)

3

3-4 Basic Settings : Subscriber Tutorial　　　　

Logging in to the subscriber’s mailbox from his/her extension

The first time subscribers log in to their mailboxes, there are certain mailbox settings they should perform before using any other Subscriber Services. These settings identify them as the owner of their mailbox.

By following the prompts, the following parameters can be set:

• Password

• Owner’s Name

• Personal Greetings (No Answer Greeting/Busy Greeting/After Hours Greeting)

To use mailbox services, these parameters should be set in advance.

* Refer to the “User Manual“ for details.

From the second Login onwards, the subscriber can perform “Playing back the voice messages”, “sending voice messages to another person’s mailbox.”, etc.

3-5 Simple Answering Machine Feature

By setting the forwarding destination (Busy, No Answer, Intercept routing, etc.) tothe built-in UM, a simple answering machine feature can be operated.

Simple Answering Machine Features for Extensions

Web MC setting example

* Each subscriber can also set the forwarding mode/destination on his/her phone.

* The built-in UM can also be set as an intercept routing destination.

Setup -> PBX Configuration -> 4.1.2 FWD/DND

2. Specify the floating extension number of the UM Group. (500 by default)

2. Specify the floating extension number of the UM Group. (500 by default)

1. Select a forwarding mode.1. Select a forwarding mode.

3-6 Voice Mail Transfer Feature 　　　

Voice Mail Transfer button

A flexible button can be customised as the VM Transfer button.

Setup -> PBX Configuration -> 4.1.4 Flexible Button

1. Select “Voice Mail Transfer” as Type.

1. Select “Voice Mail Transfer” as Type.

2. Specify the floating extension number of UM group.

2. Specify the floating extension number of UM group.

* Each subscriber can also customise the FF buttons on his/her phone.

3-7 Two-way Record / Transfer Feature (1)　　　

Extension Setting

“Two-way Recording” parameter should be “Enabled” for each extension.

* This setting is used for “Two-way record”, “Two-way Transfer”, and “One-touch Two-way Transfer”.

Setup -> PBX Configuration -> 4.1.1 Extension Settings

Set “Enable” in the Two-way Recording column.Set “Enable” in the Two-way Recording column.

UM TabUM Tab

FF Button Setting

A flexible button can be customised as the Two-way Record or the Two-way Transfer button.



TypeTypeExtensionNumber

ExtensionNumber

Ext. No.of Mailbox

Ext. No.of Mailbox Two-way Record ;

Type : Two-way Record Extension Number : FEN of UM Group

Two-way Record ; Type : Two-way Record Extension Number : FEN of UM Group

Two-way Transfer ; Type : Two-way Transfer Extension Number : FEN of UM Group

Two-way Transfer ; Type : Two-way Transfer Extension Number : FEN of UM Group

One-touch Two-way Transfer ; Type : Two-way Transfer Extension Number : FEN of UM Group Ext. No. of Mailbox : Another subscriber’s extension number whose mailbox will be used to record conversations

One-touch Two-way Transfer ; Type : Two-way Transfer Extension Number : FEN of UM Group Ext. No. of Mailbox : Another subscriber’s extension number whose mailbox will be used to record conversations

Two-way Recorded Message Save mode

You can select whether two-way recording sessions are saved in the mailboxes as “old” or “new” messages for each mailbox, through COS programming.

Setup -> UM Configuration -> 2 Class of Service

“Two-way Recorded Message Save Mode” for each COS - Save as New - Save as Old (Default)

“Two-way Recorded Message Save Mode” for each COS - Save as New - Save as Old (Default)

* The mailbox at which a message is saved should be set to the corresponding COS.


Mailbox TabMailbox Tab

3-8 Message Waiting Notification (1) 　　　

System Parameter

If “Message Waiting Lamp for Every Message” is set to “Yes”, the system will turn on the Message Waiting Lamp of the extension each time a new message is recorded inthe mailbox. (Default : Yes)

Setup -> UM Configuration -> 5.4 Parameters

Message Waiting Lamp for Every MessageMessage Waiting Lamp for Every Message

Message Waiting Notification TabMessage Waiting Notification Tab

* Even if it is set to “Yes”, each subscriber can decide whether to use “Message Waiting Lamp notification”.* Even if it is set to “Yes”, each subscriber can decide whether to use “Message Waiting Lamp notification”.


Each Subscriber’s setting

1 Log in to the Web MC : “User (User) “account

2

Unified Message TabUnified Message Tab

3

Click “ Advanced setting”.

Click “ Advanced setting”.

Set “ Enable” in the MessageWaiting Lamp” column.

Set “ Enable” in the MessageWaiting Lamp” column.

Each subscriber can set whether to enable the message waiting notification.


Other subscriber’s Messages

A subscriber can check whether messages are left to the other subscribers on his/her phone (FF button).For example, this button is useful when the secretary checks the message for the boss.


1. Select “Message Waiting” as Type.

1. Select “Message Waiting” as Type.

2. Specify an extension number for which messages are checked.

2. Specify an extension number for which messages are checked.

3-9 Mailbox Group (1) 　　　


1 Setup -> UM Configuration -> 5.1 Mailbox Group

Click “Add”.Click “Add”.

2

Specify the Group List No. and Group Name.

Specify the Group List No. and Group Name.



3

1. A new mailbox group is added.1. A new mailbox group is added.

4

2. Click “Edit” to add group members.

2. Click “Edit” to add group members.

1. Select the mailboxes to be added.

1. Select the mailboxes to be added.

2. Click “Add” to add the selected mailboxes to the right field.

2. Click “Add” to add the selected mailboxes to the right field.



5

2. Click “OK”.

2. Click “OK”.

1. New mailboxes are added.1. New mailboxes are added.

6 To send a message to the mailbox group, specify the Group List number.

Group List numberGroup List number


Go to Next Chapter.

Chapter 4 User Profiles of Web MC

4-1 User Profile Overview

Benefits

Users (Subscribers) can change their extension settings, speed dial settings, Unified Communication settings, or other personal settings, by using Web MC from their PC.Therefore, they can customise their extensions as they like with easy operation.

The Web MC supports 3 different account (profile) types :

Installer, User (Administrator), and User (User)

User (User) is for individual users (subscribers) of the PBX system.By assigning “User (User)” profile to each subscriber, the subscribers can change their own settings.

1. Enter the URL of Web MC.1. Enter the URL of Web MC.

2. Enter the username and password assigned to each subscriber. “ User (User) account”

2. Enter the username and password assigned to each subscriber. “ User (User) account”

* Regarding the details of profiles, refer to the “Web Maintenance Console” part.

4-2 Main Setting Items for Users (1)

Users can access a limited number of pre-defined menus.

1 Unified Message settings (1/3) - Main Menu

Unified Message TabUnified Message Tab

Mailbox prompts / greetings, Passwords andAdvanced Mailbox settings can be made via the appropriate key.

Mailbox prompts / greetings, Passwords andAdvanced Mailbox settings can be made via the appropriate key.

Only limited items areshown.

Only limited items areshown.



1 Unified Message settings (2/3) - Prompt Registration

3. Click “Play/Record”.3. Click “Play/Record”.4. Record the Message from a PT, or input a WAV file * from your PC.

4. Record the Message from a PT, or input a WAV file * from your PC.

1. Owners Name, Personal Greetings and Caller information can be recorded here.

1. Owners Name, Personal Greetings and Caller information can be recorded here.

2. Select a prompt to be recorded.2. Select a prompt to be recorded.

* G.711 u-law/a-law, WAV, 8bit, Mono* G.711 u-law/a-law, WAV, 8bit, Mono



1 Unified Message settings (3/3) - Advanced Setting : Notification Parameter

Click “E-mail Text Message Device”.Click “E-mail Text Message Device”.

Email Notification (for voice message, FAX message) Parameters - Email address - Notification type : All , Voice, Fax - etc.

Email Notification (for voice message, FAX message) Parameters - Email address - Notification type : All , Voice, Fax - etc.

Notification Parameters columnNotification Parameters column


2 Extension Settings

Telephony Feature TabTelephony Feature Tab

- Forward / DND settings for external and internal calls

- Forward / DND settings for external and internal calls

Speed DialSpeed Dial Flexible ButtonFlexible Button



3 Contact Settings


Contact TabContact Tab

- DDI number- Fax number- Phone number (used as forwarding destination)

- DDI number- Fax number- Phone number (used as forwarding destination)

- Email address (used for Missed call notification)

- Email address (used for Missed call notification)

Add User Wizard - User Information

4-3 Creating a User Profile (1)

You can create a User (User) profile with a mailbox, on Web MC (Installer level).In this case, you don’t have to create a mailbox on “UM Configuration” menu.(Refer to chapter 3-3.)

Setup -> Users -> 2. 1 Single user

1. Click “2. Add User - 1. Single User”.1. Click “2. Add User - 1. Single User”.

3. Enter the Users details, location and Web 　 MC Language preferences.

3. Enter the Users details, location and Web 　 MC Language preferences.

4. Select “User” as User level.4. Select “User” as User level.

2. User Information Tab2. User Information Tab

Add User Wizard - Contact


1. Contact Tab1. Contact Tab

2. Select an existing Extension number and set a PIN.

2. Select an existing Extension number and set a PIN.

3. Enter DDI, FAX, Phone, and Email data.

3. Enter DDI, FAX, Phone, and Email data.

Extension Number (Bundling with extension), Extension PIN, Phone Number, Email address

Add User Wizard - Unified Messaging (1/2)


1. Unified Message Tab1. Unified Message Tab

2. Select the UM group, enter a Mailbox number *1, and set the desired COS level of the mailbox.

2. Select the UM group, enter a Mailbox number *1, and set the desired COS level of the mailbox.

*1 Mailbox numbers must not pre-existing. Mailboxes are automatically created by this step.

3. Mailbox prompts / greetings, Passwords and Advanced Mailbox settings can be made via the appropriate key. *2

3. Mailbox prompts / greetings, Passwords and Advanced Mailbox settings can be made via the appropriate key. *2

Mailbox settings

*2 “Prompt Registration” is unavailable during the Add User Wizard.

Add User Wizard - Unified Messaging (Mailbox settings) (2/2)


Advance Mailbox configuration via the “Advanced Setting” button

Detailed settings of;

- Call Transfer - No Answer Time - Incomplete Call Handling - Notification Parameters - External Message Delivery - Auto Forwarding - Personal Custom Service - Personal Distribution Lists - Remote Call - Automatic Login - Direct Service - FAX Options - Message Announcements - Message Client Language - Greeting Recording

can be made here.

Detailed settings of;

- Call Transfer - No Answer Time - Incomplete Call Handling - Notification Parameters - External Message Delivery - Auto Forwarding - Personal Custom Service - Personal Distribution Lists - Remote Call - Automatic Login - Direct Service - FAX Options - Message Announcements - Message Client Language - Greeting Recording

can be made here.

Add User Wizard - Email Notification


Missed Call Notification

1. Email Notification Tab1. Email Notification Tab

2. Enable or Disable Email Notification for missed call. 2. Enable or Disable Email Notification for missed call.

* UM/Email user Activation Key (KX-NSU2xx) is required per User.

Add User Wizard - Telephony Feature


The users PBX COS and Call-FWD/DND options

1. Telephony Feature Tab1. Telephony Feature Tab

2. Select the COS for the user from the drop-down list.

2. Select the COS for the user from the drop-down list.

3. C-FWD preferences are set here. *

Phone(Home) and (Mobile) data is taken from the Contact Screen. ‘Other’ allows you to input any number.

3. C-FWD preferences are set here. *

Phone(Home) and (Mobile) data is taken from the Contact Screen. ‘Other’ allows you to input any number.

4. Personal Speed dialling and Flexible button settings. *

4. Personal Speed dialling and Flexible button settings. *

* “For both internal calls and external calls” option, “Personal Speed dialling”, and “Flexible button” are unavailable during the Add User Wizard.

Add User Wizard - Login Account


Login Account (Login ID, Password)

1. Login Account1. Login Account

2. Enter the Appropriate User’s ID and Password to login via the Web MC and change their details and settings in future. (Strong Passwords are better).

2. Enter the Appropriate User’s ID and Password to login via the Web MC and change their details and settings in future. (Strong Passwords are better).

3. Click “OK” to finish. 3. Click “OK” to finish.

* When Logging In, the user will only see the screens / data that they are allowed to change based on their profile (User / Administrator / Installer etc)

Add User Wizard - Adding Multiple User Profiles

4-4 Creating Multiple User Profiles (1)

You can create multiple User Profiles at once.

Setup -> Users -> 2.2 Multiple Users

1. Click “2. Add User - 2. Multiple Users”.1. Click “2. Add User - 2. Multiple Users”.

2. Specify the range of mailboxes to add in From and To.

2. Specify the range of mailboxes to add in From and To.

3. Check “Use the same number for Mailbox and Extension” to assign each mailbox to the same number extension.

3. Check “Use the same number for Mailbox and Extension” to assign each mailbox to the same number extension.

Add User Wizard - Adding Multiple User Profiles

4-4 Creating Multiple User Profiles (2)

For each user profile added this way, the following information is automatically assigned:

• First Name : "Ext." + the extension number for the user (e.g., "Ext.101")

• Last Name : The information entered in Extension Name for the extension. (PBX Configuration -> 4. Extension)

• Login ID : The extension number (i.e., if the extension is "101", the Login ID for the user will also be "101")

• Password : "PWD" + the extension number for the user (e.g., "PWD101")

• First Name : "Ext." + the extension number for the user (e.g., "Ext.101")

• Last Name : The information entered in Extension Name for the extension. (PBX Configuration -> 4. Extension)

• Login ID : The extension number (i.e., if the extension is "101", the Login ID for the user will also be "101")

• Password : "PWD" + the extension number for the user (e.g., "PWD101")

Thank you !The END

KX-NS1000 V1.1 Unified Messaging ~Built-in Voice Messaging~

Documents

Transcript of KX-NS1000 V1.1 Unified Messaging ~Built-in Voice Messaging~