Knowledge Mapping

7/28/2019 Knowledge Mapping

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Welcome

Introduction to Knowledge Mapping

[email protected] 2002 - 2003 KeKma Training Ltd ALL RIGHTS RESERVED www.KeKmaTraining.com

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Welcome to YourKeKma-Training-Online Course

Introduction to

Knowledge Mapping

Sample of the Course MaterialThis is a short preview consisting of a few slides from the complete PowerPoint course

Created By

Dr Ann HyltonTraining Director

Senior Knowledge Management Consultant & Knowledge Auditor


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About this KM Course




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About This Knowledge Inventory Course

You will gain an overview of the principles and methodologies of mapping knowledge

You will gain an appreciation of the importance of knowledge mapping to the knowledgeaudit and KM

An appreciation of the role the knowledge map plays in corporate knowledge visibility

There are a number of exercises to help you test your understanding of the course

You do the course at your own pace within the specified period of(see your login information)

You will be able to gain certification based on exams

For any other queries please email us

[email protected]
mailto:[email protected]?subject=Online%20Course%20Quesrymailto:[email protected]?subject=Online%20Course%20Quesryhttp://images.google.com/imgres?imgurl=www.maharishi-india.org/image/integrated-brain.gif&imgrefurl=http://www.maharishi-india.org/programmes/p2sidhi.html&h=238&w=380&prev=/images%3Fq%3Dbrain%26start%3D20%26svnum%3D50%26hl%3Den%26lr%3D%26ie%3DUTF-8%26oe%3DUTF-8%26sa%3DN


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The Exercises




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The Exercises That You Will Need to Do

1. There are a number of exercises for you to do

2. These will help you to digest the course and assess your learning and understanding

3. You should take your time to do the exercises at each stage

4. Do NOT go to the next slide until you have completed the exercises that preceded that slide

5. You should work through these exercises on your own (without the help of others)

6. If you want your exercises to be marked, please submit them to us as a word file at the

end of the course (please note there is a charge of 15 per module for this service)

7. Remember that you will be able to gain certification based on exams

For any other queries please email us [email protected]
mailto:[email protected]?subject=Online%20Course%20Quesrymailto:[email protected]?subject=Online%20Course%20Quesry


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Section 1 What is a Knowledge Map & Knowledge Mapping




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What is Knowledge Mapping

Knowledge mapping is a process of surveying,

assessing and linking the information, knowledge,

competencies and proficiencies held by

individuals and groups within an organization


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What Knowledge Maps Show

1. Available knowledge resources

2. Knowledge clusters and communities

3. Who uses what knowledge resources

4. The paths of knowledge exchange

5. The knowledge lifecycle
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What Do We Map Explicit & Tacit Knowledge

Map Explicit Knowledge (Knowledge Documents Structural Capital)Subject Matter PurposeLocation Format - Ownership Users - Access rights

Map Tacit Knowledge (Knowledge Experts Human Capital)Expertise - Skills - ExperienceLocation Accessibility Contact Details - Networks Relationships

Map Key Business Process KnowledgeTacit Business Process KnowledgeThe people with the knowledge

Explicit Business Process KnowledgeThe codified Business Process Knowledge


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Section 3 - Types of Knowledge Maps & Knowledge Mapping Tools




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Examples of Types of Knowledge Maps

Topic Mapsto model and represent knowledge and link it with the information resources

Resource mapstoconnect knowledge needs to knowledge sources

Concept or Mind Mapsto logically organise and represent knowledge

Mission maps - to facilitate common understanding

Knowledge Network Maps - to discover/chart knowledge gaps sinks

Competency Map - to determine knowledge expertise / skills

File Structure Maps - to locate the explicit knowledge

Organisational Charts - to determine knowledge based on job position


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Section 3 - Types of Knowledge Maps & Knowledge Mapping Tools




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Knowledge Mapping Tools

Axon Idea Processor

Axon Idea Processor
http://www.knetmap.com/index.htmlhttp://www.knetmap.com/index.html


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Section 4 Creating the Knowledge Map




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How Are Knowledge Maps created

Knowledge maps are created

by transferring certain

aspects ofpeoples

knowledge(tacit knowledge)

and knowledge in systems

(explicit or codified knowledge)

into graphical formats that

are easy to understand and

interpret by end users
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Beginning K-Mapping Basics Questions

1. Why do we want a knowledge map

2. What knowledge do we need/want to map

3. How will the map grow/expand

4. Who will be the key users and beneficiaries

5. Where will we house it and who are the custodians

6. What is the level of in house expertise in mapping

7. How much can we afford to spend on consultants

8. How much can we afford to spend on tools

Note: Plan for an early Quick Win

But not Quick Fix
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Creating the Knowledge Map

A. Building Block Approach

General to specific or specific to general

Start with core / critical knowledge areas

Map knowledge experts in the critical areas

Follow logical path based on relationships

And so on

B. Organizational Chart Overlay

C. By geographic location

D. By Team or Business Process


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Exercise (9)

What do you consider to be

the most important stage of

building a corporate knowledge map


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CONGRATULATIONS! You Have Finished Your Course




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Now That You Have Completed the Course

1. Now that you have completed the course you will need to go back and do the all

exercises again, without referring to your original responses. Compare the two

responses and refine your final version

2. Email the final version of your exercise responses to our course director at

[email protected](please note there is a charge of 15 per module for this service)

3. Please also include the postal address to which your Certificate of Completion

should be sent

4. Note: Your certificate is only awarded if you submit your course work
mailto:[email protected]:[email protected]:[email protected]:[email protected]


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Copyright




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Copyright Statements (2003)

KeKma Training

The presentation slides, pages, and the information contained in them are copyright KEKMA

TRAINING Ltd, (KEKMA TRAINING) except where noted otherwise. This material may not

be copied and distributed, in part or full, for any purposes, without the written permission of

Director & Chief Executive Officer of KEKMA TRAINING Limited, Dr Antoinette Hylton

(A.K.A. Dr Ann Hylton). This most recent copyright statement is in effect and supersedes

any previous versions of the KEKMA TRAINING copyright statement.

KeKma Audit

The KeKma-Audit is a comprehensive knowledge audit methodology and tool, which also

includes the following tools and/or methodologies: KeKma-Q-Survey, KeKma-Interviews,

KeKma-Inventory, KeKma-Mapping. All methodologies were designed and developed by

Dr Antoinette Hylton (A.K.A. Dr Ann Hylton) Director and Chief Executive Officer of KEKMA

Limited. Dr Hylton retains the exclusive rights to the methodologies and tools. These

knowledge based methodologies and tools should not be used in any form without the

written permission of Dr Antoinette Hylton.

Knowledge Mapping

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Transcript of Knowledge Mapping