LUKE DURKAN • GRADUATE DEVELOPER • ATLASSIAN

Knowledge is Power: Visualising JIRA’s Performance Data

At Atlassian we ask the tough

questions…

Can we graph that?

A picture is worth a 1000 words

A picture is worth a 1000 words

A picture is worth a 1000 words

graph

A picture is worth a 1000 words

graph

A picture is worth a 1000 words

graph

numbers

W H AT Y O U C A N S E E

W H AT I S P E R F. M O N I TO R I N G ?

W H AT T H E D ATA C A N T E L L Y O U

G E T T I N G T H E B I G P I C T U R E

AgendaA B O U T M E

About Me

Project AreasCurrent Role

About Me

- Log Analysis Tool

- Performance Monitoring

- Data Center

Developer on the JIRA Software Enterprise team

Why I’m giving this talk

Learnings From Project

First project I worked on at Atlassian revolved around perf. monitoring

Work on Log AnalyserDriver for upgrades to the JIRA Log Analyser tool

First Project

How useful perf. monitoring can be for customers with the right strategies

Why I’m giving this talk

Learnings From Project

First project I worked on at Atlassian revolved around perf. monitoring

Work on Log AnalyserDriver for upgrades to the JIRA Log Analyser tool

First Project

How useful perf. monitoring can be for customers with the right strategies

Why I’m giving this talk

Learnings From Project

First project I worked on at Atlassian revolved around perf. monitoring

Work on Log AnalyserDriver for upgrades to the JIRA Log Analyser tool

First Project

How useful perf. monitoring can be for customers with the right strategies

Why I’m giving this talk

Learnings From Project

First project I worked on at Atlassian revolved around perf. monitoring

Work on Log AnalyserDriver for upgrades to the JIRA Log Analyser tool

First Project

How useful perf. monitoring can be for customers with the right strategies

It is an immutable law in business that words are words, explanations are explanations, promises are promises-but only performance is reality.H A R O L D G E N E E N , F O R M E R P R E S I D E N T O F I T T

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”

Why I’m giving this talk

Learnings From Project

First project I worked on at Atlassian revolved around perf. monitoring

Work on Log AnalyserDriver for upgrades to the JIRA Log Analyser tool

First Project

How useful perf. monitoring can be for customers with the right strategies

What is Performance Monitoring?

What is Performance Monitoring?

What isn’t Performance Monitoring?

5 Secrets to JIRA no has told you about

5 Secrets to JIRA no has told you about

7 Things they don’t want you to know about JIRA

Performance

7 Things they don’t want you to know about JIRA

Performance

Performance Monitoring

Not Perf. Testing

This allows for quick reaction to potential performance problems

Log File AnalysisReview logs around the time reported problems happen to understand why

Real-Time Analysis

Performance testing is the use of fake data to stress test applications

Performance monitoring helps to understand, why!

What you can see

Spoiler: You can see a lot!

• Response Times• Average Response Times• Response Times by Category• Total Requests• Requests per min• Concurrent Requests• Requests per min by Category• Percentile Response Times• Peak Response Times

Some of the data we can see

• Response time by Node• Average Response Time by Node• Requests per Node…

Average Response Time

Always keep track of what’s being

measured

Request Count (req/min)

Average Response Time by Nodes (ms)

Write your ownNew RelicLog Analyser Tool

Examples of products you can use

What the data can tell you

Average Response Time (ms)

Request Count (req/min)

Request Count (req/min)

Average Response Time by Nodes (ms)

Average Response Time by Nodes (ms)

Getting the big picture

Each graph is one piece of a Jigsaw

Don’t AssumeMatch SymptomsFind a Start Point

General Strategies

Recent EventsIf we’re investigating problems matching the symptoms to the graph they appear on is really helpful

Depending on the time frame of your data, there can be a lot to look through

Don’t always assume that there has to be a problem even if it’s been reported

Always be mindful of things that have happened recently, i.e. plugin upgrades, application upgrades

Don’t AssumeMatch SymptomsFind a Start Point

General Strategies

Recent EventsIf we’re investigating problems matching the symptoms to the graph they appear on is really helpful

Depending on the time frame of your data, there can be a lot to look through

Don’t always assume that there has to be a problem even if it’s been reported

Always be mindful of things that have happened recently, i.e. plugin upgrades, application upgrades

Don’t AssumeMatch SymptomsFind a Start Point

General Strategies

Recent EventsIf we’re investigating problems matching the symptoms to the graph they appear on is really helpful

Depending on the time frame of your data, there can be a lot to look through

Don’t always assume that there has to be a problem even if it’s been reported

Always be mindful of things that have happened recently, i.e. plugin upgrades, application upgrades

Don’t AssumeMatch SymptomsFind a Start Point

General Strategies

Recent EventsIf we’re investigating problems matching the symptoms to the graph they appear on is really helpful

Depending on the time frame of your data, there can be a lot to look through

Don’t always assume that there has to be a problem even if it’s been reported

Always be mindful of things that have happened recently, i.e. plugin upgrades, application upgrades

Don’t AssumeMatch SymptomsFind a Start Point

General Strategies

Recent EventsIf we’re investigating problems matching the symptoms to the graph they appear on is really helpful

Depending on the time frame of your data, there can be a lot to look through

Don’t always assume that there has to be a problem even if it’s been reported

Always be mindful of things that have happened recently, i.e. plugin upgrades, application upgrades

Don’t AssumeMatch SymptomsFind a Start Point

General Strategies

Recent EventsIf we’re investigating problems matching the symptoms to the graph they appear on is really helpful

Depending on the time frame of your data, there can be a lot to look through

Don’t always assume that there has to be a problem even if it’s been reported

Always be mindful of things that have happened recently, i.e. plugin upgrades, application upgrades

Don’t AssumeMatch SymptomsFind a Start Point

General Strategies

Recent EventsIf we’re investigating problems matching the symptoms to the graph they appear on is really helpful

Depending on the time frame of your data, there can be a lot to look through

Don’t always assume that there has to be a problem even if it’s been reported

Always be mindful of things that have happened recently, i.e. plugin upgrades, application upgrades

Don’t AssumeMatch SymptomsFind a Start Point

General Strategies

Recent EventsIf we’re investigating problems matching the symptoms to the graph they appear on is really helpful

Depending on the time frame of your data, there can be a lot to look through

Don’t always assume that there has to be a problem even if it’s been reported

Always be mindful of things that have happened recently, i.e. plugin upgrades, application upgrades

Don’t AssumeMatch SymptomsFind a Start Point

General Strategies

Recent EventsIf we’re investigating problems matching the symptoms to the graph they appear on is really helpful

Depending on the time frame of your data, there can be a lot to look through

Don’t always assume that there has to be a problem even if it’s been reported

Always be mindful of things that have happened recently, i.e. plugin upgrades, application upgrades

Key Takeaways

Try Perf. Monitoring

Perf. Monitoring allows you to understand why things happen

Have a StrategyAnalysing data without a strategy is like looking for a needle in a haystack

Understand Why

go.atlassian.com/jiraloganalyzer to use our log analysis tool for free.

Thank you!

LUKE DURKAN • GRADUATE DEVELOPER • ATLASSIAN