METER READING MOBILE APPLICATION

Industry: Utility Industry Device: Android Mobile

Meter Reading Using Android Mobile

Updating the Meter Reading using Android Mobile Device Improving Lead time, Scalability, Cost Effectiveness, Reliability.

Business Driver/Pain Points:

Meter Reading Entry from the device is taken back to the utility company to download the data manually to the Backend system which increases the Lead Time of the Meter reading process.

Since the Billing is done manually in the system, it increases the billing cycle resulting in delayed Billing cycle.

In Few countries, Meter Reading is entered manually in a handbook by the Meter Reader at the Customer place and the reading is entered in the system once the Reader goes back to the Utilities company. It is a repetitive work and also Time consuming.

Meter Reading Entry from the device is taken back to the utility company to download the data manually to the Backend system which increases the Lead Time of the Meter reading process.

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Application/Solution Benefits

Easy to carry smart phone than industry specific devices – Scalability

The time required to bring the mobile data entry device back to the utility company to upload the results is saved. – Cost Effective wrt to time and money

The Solution can be extended to collecting money on the spot from customer for better revenue for Utilities company – Better cost Realization

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Solution Architecture

Screenshots (Mobile Application)

Following Are Our Proposed Mobile Applications For Utility Sector

Consumer Indexing: This application helps DF to collect data of consumers and save it into the database.

Short Messaging Service for Customer Information: Using this application consumer can get information e.g. Bill Amount, Bill Date, Due date etc. via SMS.

On-Spot Billing: Using this application customer can be billed on the spot.

Customer Information Mobile application: Utilities with a focus on customer service and support excellence can automatically cater customer Requests by our Customer Information Application.

Online payment thru' Mobile application: This is a cross platform mobile application which helps consumers to make bill payments using smart phones.

Tanker Management Mobile Application: The project involves access based control for water dispensing at the filling stations, monitoring the movement of fleet of water tanker vehicles, geo-fencing of designated delivery locations and real time water level monitoring in tankers to ensure an end-to-end audit of the entire delivery system.

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This solution provides a logical approach to read and update meter reading into CRM using Android

Mobile through real time synchronization. Unlike other meter read handheld devices, this solution

uses commonly used Android mobile and very flexible approach with respect to user friendly screen

design via mobile application.