Keys to Value-Based Leadership
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Transcript of Keys to Value-Based Leadership
PowerPoint Presentation
Values Based LeadershipDr. Robert Mauro, National Employment Week
Why Values-Based Leadership?Need for rules
but
Rigid values = Inability to adapt
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Management must find way to negotiate need for rules and procedures without establishing impermeable values that create sealed cultures.
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Understanding Values in Machiavelli
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What is Machiavellian?Duplicitous
Cunning
Bad faith
fortunaRight action at right time
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Considered employment of duplicity and bad faith, but not actually what meant. Tried to convey that manual as a guide for political behavior is untenable. Politics subject to fortuna, and so actions must match fortuna to maintain state.Advocated for right action at right time.
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Take away for leaders?Values exist in the establishment of a sustainable state that persists through its institutional structures
Right value at right time
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Tell story here must add about Sicily5
Establishing Values at Zappos
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Shoe and clothing retailer founded in 19996
ZapposNo formal values initially - CEO Tony Hsich knew everyone
$184 M in profit moves HQ to Las Vegas, NevadaHsich sees need to establish values core of all great companies5 yrs.
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Process from no formal values to need to express them after lots of growthCollaborative process in forming company values
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Establishing ValuesValues must: Come from employees Allow for change Be meaningful and real for employees Be integrated into HR hiring process
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How Zappos went about establishing formal values
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Instilling Values Worked with employees to develop Zapposs values Established process to define team/employee expectations & roles 7-weeks of training for call center operatorsRewards structure based on success of valuesEveryone is expected to show leadershipto self-direct their work rather than managers telling them what to do.
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To achieve this, Hsich sought to empower employees to act and to deliver. He established a holocracy that moved authority from managers to each employee
Stories of success after9
Take away for leaders?Embrace drive and change
Be open-minded
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embrace drive and change = values come from employeesbe open minded = risking where making mistakes is encouraged10
Values in action at Biogen Idec
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Biogen HistoryBiotechnology company headquartered in Cambridge
Founded in 19821985: first venture funds; first drug INTRON (to fight leukemia)1998: first profits for the companyToday: $9.7 Billion in revenueWork primarily in MS, blood disorder, and stroke
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Keys to Biogen Success Start-up culture Value in innovation Entrepreneurial/creative environment Employee empowermentSuperstar Lab
Vertical IntegrationResearchDevelopmentManufacturingDistribution
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Row of images along the bottom13
CEO led focusCEO George Scangos turned from VC fundingFocused on output instead of processWorked on finding and knowing right employees Culture of project management and detailed planning at all levels of companyCreated and empowered sub-teams to own projectsAllowed senior management to set priorities, make decisions, facilitate action
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Values in Action
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Takeaways for leadersBiogen created a culture rooted in values that supported exploration and discovery, and shared information in open ways.
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Contrasting Values at Boston College
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Boston College
Mission
Private liberal arts universityA university in the Jesuit, Catholic traditionEducate young men and women for others
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GLI role within BCInnovateDevelop new business paths for BCDeliver executive programFocus on excellence in leadership and strategy
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Conflicting roles within BCGlobal Leadership InstituteEntrepreneurialExperientialOpportunity drivenBoston CollegeTradition-groundedClassical educationRisk-adverseFocus on delivering quality and excellenceReflection key part of learning experienceApplied learning
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Rios Bars: Its the profession, not the organization
No leader; just leaders
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Final TakeawaysEstablish rules, responsibilities and definitions to empower leadership
Make rules flexible and permeable to facilitate innovation in leadership
Recognize this difficult tension
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Contact
Dr. Robert Mauro: [email protected]
Website:www.bc.edu/gli
@Robert_Mauro
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