Key Speaker Capam Kuching Oct2013 v03

8/13/2019 Key Speaker Capam Kuching Oct2013 v03

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YB Senator Dato Sri Idris JalaMinister in the Prime Ministers Department

and CEO of Performance Management and Delivery Unit (PEMANDU)

Keynote Address:

Enhancing Service Delivery through Accountable

and Responsive Public Service

The Commonwealth Association for

Public Administration and Management (CAPAM) Regional Forum

28 October 2013


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Todays reality.

Governments around the

world have beautiful plans

and promises.


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Governments around the

world have beautiful plans

and promises.

Todays reality.

However, the

main difficulties

we face is thefailure to

deliver.


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Todays reality.

This has

causedunhappiness

amongst peoplein many

nations


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First problem:

Not focused / unclear on theoverall direction that they are

heading


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Governments developmasterplans in a smoke filled

room

Second problem:


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No accountability.

Fifth problem:


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13

Labs2

We are the only Government who

is doing all of the above

Open Day

GTP /ETP

Roadmap

Annual

Report

3

4

8

KPI targets5

Imple-

mentation

6

IPR/

Audit

7

Strategic

Direction

Multiple Cabinet

retreats to ascertain

the direction needed

1


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18

Labs2



Open Day

GTP /ETP

Roadmap

Annual

Report

3

4

8

Setting KPIs for the

whole CabinetKPI targets

5

Imple-

mentation

6

IPR/

Audit

7

Strategic

Direction

1


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19

Labs2



Open Day

GTP /ETP

Roadmap

Annual

Report

3

4

8

KPI targets5

Problem solving, on the

ground implementation

Imple-

mentation

6

IPR/

Audit

7

Strategic

Direction

1


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20

Labs2



Open Day

GTP /ETP

Roadmap

Annual

Report

3

4

8

KPI targets5

Problem solving, on the

ground implementation

Imple-

mentation

6

IPR/

Audit

7

Strategic

Direction

1


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21

Labs2



Open Day

GTP /ETP

Roadmap

Annual

Report

3

4

8

KPI targets5

Imple-

mentation

6

External validation on

results achieved

IPR/

Audit

7

Strategic

Direction

1


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l l f i

AR Report


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Annual ReportSample of Key section

Kicks off each NKRA

section with a quote

from the respective

Lead Ministers to setthe tone that each

Minister is fully

ACCOUNTABLE for their

NKRA

Ministers Quotation


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Evidence of success


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Evidence of Success #3: Record Government Revenue in


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Evidence of Success #3:Record Government Revenue in

2 consecutive years

RM185 bil RM207 bil

2011 2012

1Malaysia

Peoples Aid

(BR1M)

RM100 Back

to School

Assistance

1Malaysia Book

Voucher (BB1M)


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209,817

153,669

2005 2006 2007 2008 2009 2010 2011 2012

27%Reduction

in 3 years

Evidence of Success #6: Significant reduction in IndexCrime

Evidence of Success #7: Record rural roads built and rural


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3,349km of rural roadshave been completed

287,148rural houses

with clean / water supply

95,300rural houses withelectricity supply

2.2 millionpeople

1.4 millionpeople

250,000people

480,000people

Touching the lives of more than

4.3 million peopleliving in the rural areain 3 years

50,041houses for rural poor

build & restored

Evidence of Success #7: Record rural roads built and ruralhouses connected with clean water, electricity

Evidence of Success #8: Significant improvement in


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168

3,615

2,170

916

582

54

231

1,926

3,699

2,060

1,543

352

28

372

2,407

3,530

19719

Band 1Band 2

1,602

Band 3Band 4

2,020

Band 5

1,404

Band 6Band 7

2011

2010

2009

66%reductionof Band 6 & 7 schools

57%increaseof Band 1 & 2 schools

From 2009 to 2011

ZeroBand 7 secondary school

216 (2.35%)schools are Band 6 & 7 in 2011

The successes enjoyed by SIP in

GTP 1.0 can be credited to the

following initiatives

Specialist Coaches

217 excellent teachers facilitate

teachers in low performingschools

School Improvement Partners

244 leaders guide principals in low

performing schools

School Examination Analysis System

National level web-based data

system for all public schools

School Improvement Toolkit

A self-help tool to equip principals

identify weaknesses in their

schools

Evidence of Success #8: Significant improvement instudent/school performance


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6 Reasons why the

GTP and ETPworked

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6 Reasons why the GTP & ETP worked:

1

2

3

4

5

6

Strong commitment from the top leadership

Impossible Targets to drive Transformation

GTP/ETP are not Plans. They are Programmes

GTP/ETP anchor on KPIs

Implemented in consultation with the public(through labs, Open Days)

Weekly monitoring reports on mobile devices


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THANK YOU+ pemandu.gov.my

Widen the discourse, follow us on Twitter+ @etp_roadmap & @gtp_roadmap

Key Speaker Capam Kuching Oct2013 v03

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