Inside-Sales Power to Rev Up your B2B Sales

A presentation

For Multinational Businesses Selling to Business in India

About Kankei

• Marketing Services company founded in 1998

• Focused on providing brands with customer engagement services including customer acquisition, customer service and customer retention

• Multi-channel contact capabilities including call centres, web and mobile

• Several well known international brands as our customers

What we can do for Your Business in India

– Identify target prospects within target institutions

– Send sales materials and product information

– Set up appointments for the sales team

– Invite prospects for seminars, events and other interaction opportunities created by Medtronic

How do we do it ?

• Pre-sales planning done by the Planning team

• Customer contact using our outbound contact teams

• Follow through of presales contact with emails and calls

• Appointment seeking contact to seek a meeting with the sales team

• Closure of sale on phone where applicable

Why Outsource to Kankei?

• Save Sales Resources time by providing qualified leads and appointments

• Scale up your reach and get more sales

• Increase flexibility based on goals to be achieved

• Frees internal resources, capital and management time for other purposes

Why Kankei?

• Customer Interaction Specialist organisation

• Proven track record with large Multinational Companies in India

• In business since 1998 - focussed on working with clients to meet their business goals

• Experience in B2B sales

Case Study - I

• Leading International Payment gateway company required new merchant sign ups for internet retail

• Team set up to sell payment gate services to businesses in Singapore and Malaysia

• Closure of sales on phone. Follow through on set up and integration done on phone

• Significant business gains for customer through numerous converted leads

Case Study - II

• German Audio equipment company wanted to sell high end Tour Guide products to factories

• Team at Kankei developed databases of prospects from scratch, communicated using direct mail , phone and email

• Setup meetings for sales teams including product demos

• Hosted database on central CRM system for future access by sales team

• Above lead to enhanced penetration and now the scope of work has expanded to other verticals within the company

Case Study - III

• Small Merchant loans company with unique proposition of providing loans secured against future credit card charges at merchant

• Team at Kankei given databases of prospects at a business name level

• Team develops the database of prospects covering the business owners

• Setup meetings for sales teams to meet prospects and sign up

• Above lead to enhanced sales and now the scope of work has expanded to a national level project

Our Clients Responsibility

• Provide prospect list

• Provide Weekly schedule of Sales team - access to sales management system, if any

• Team training at Kankei

• Presentations and communication templates for prospects

• Approved sales script

• Access to sales appointment management system if any

Kankei to do

• Set up team of Inside Sales Specialists including Database, Planning , Outbound Contact and Project Management. If a secondary sales team is required, Kankei can provide this under the management of the client

• Equip them with the systems, phone, web chat capability

• Provide a central database management system for access by our clients

• Set up meetings for the sales team

• Reporting and Analytics

Costs

• Transparent costing methodology

– Headcount– Supervision– Equipment– Overheads– Margins

• Cost proposal to be based on final scope of work defined jointly with the client

Contact Us

Ashok ChughKankei

ashok.chugh@kankei.com

Tel 98-67-624208