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Kabbani Construction & Maintenance

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PROjECt CONtRACtOR CONSULtANt

DEVELOPMENT FOR WALK PLATFORM - RIYADH, PHASE 2 CONT.NO.38

MINISTRY OF MUNICIPALITY MINISTRY OF MUNICIPALITY

DEVELOPMENT OF TRADING TRACK - RIYADH MINISTRY OF MUNICIPALITY MINISTRY OF

MUNICIPALITY

ORGANIZATION FOR DISTARY IN RIYADH MINISTRY OF MUNICIPALITY MINISTRY OF

MUNICIPALITY

IMAM MOHD. BIN SAUD UNIVERSITY AL FOZAN FOR TRADING & CONTRACTING CO.

MINISTRY OF MUNICIPALITY

P500 - ARQA PALACE RIYADH SAUDI BINLADIN GROUP SAUDI DIYAR

AL-FAISAL UNIVERSITY PHASE I & II AHMAD ZAKI SDN BHD M.O.E.

KFSH BUILDING PHASE II KING FAISAL SPECIALIST HOSPITAL M.O.H.

GIRLS STUDY CENTER, IMAM MOHD. SAUDI UNIVERSITY RIYADH

AL FOZAN FOR TRADING & CON-TRACTING CO.

MINISTRY OF MUNICIPALITY

PRINCE SULTAN ROAD RIYADH MUNICIPALITY MINISTRY OF MUNICIPALITY

AL DOUHA FESTIVAL YARD RIYADH MUNICIPALITY MINISTRY OF MUNICIPALITY

ORGANIZATION OF TRAFFIC CONTROL SYSTEM - MAFROOKAT RIYADH MUNICIPALITY MINISTRY OF

MUNICIPALITY

DHABAB STREET PART II RIYADH MUNICIPALITY MINISTRY OF MUNICIPALITY

AL HAMDAN STREET PART II RIYADH MUNICIPALITY MINISTRY OF MUNICIPALITY

AL ANGARI STREET RIYADH MUNICIPALITY MINISTRY OF MUNICIPALITY

DYRAB ROAD STROM WATER RIYADH MUNICIPALITY MINISTRY OF MUNICIPALITY


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OLAYA ROAD RIYADH MUNICIPALITY MINISTRY OF MUNICIPALITY

GAZADCO SHRIMP FARM HAIF COMPANY M.O.W.

RED SEA MALL AL SAAD GENERAL CONTRACTING ZUHAIR FAYEZ

AL HADA ESCARPMENT ROAD SAUDI BINLADIN GROUP ITAL CONS.

PICA-1125B YIC YANBU ROYAL COMMISSION ROYAL COMMIS-SION

SECURITY DEVELOPMENT KAIA KAIAGENERAL AUTHOR-ITY FOR CIVIL AVIATION

MAKKAH HOLY HARAM - COLUMN STRENGTHENING SAUDI BINLADIN GROUP DAR AL HANDASAH

COOLING TOWER LOAD CENTER - #3 SAFARI CO.GENERAL AUTHOR-ITY FOR CIVIL AVIATION

DAR AL-MARJAN AND SEMAIRI GUEST HOUSES EXPANSION ROYAL COMMISSION ROYAL COMMIS-

SION

CREW “B” RESIDENTIAL MAINTENANCE DIVISION

SAUDI ARAMCO GSO BASE CREW “B” SAUDI ARAMCO

CREW “C” OFFICE MAINTENANCE DIVISION

SAUDI ARAMCO GSO BASE CREW “E” SAUDI ARAMCO

PROPOSED CANYON ROAD BASEBALL FIELDS, DHAHRAN SAUDI ARAMCO (LS) SAUDI ARAMCO

CONSTRUCTION OF PLAZA CONFER-ENCE CENTER AT AREA IN FRONT OF AL-GHAWAR BLDG.NO.1948, DH BID2

SAUDI ARAMCO (LS) SAUDI ARAMCO

RM & I EXECUTIVE TRAINING CENTER AT NAJMAH IN RASTANURA SAUDI ARAMCO (LS) SAUDI ARAMCO

INSTALLATION SERVICES OF SECURITY EQUIPMENT (DH & RT) SAUDI ARAMCO (LS) WUR SAUDI ARAMCO


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INSTALLATION SERVICES OF SECURITY EQUIPMENT (WP) SAUDI ARAMCO (LS) WUR SAUDI ARAMCO

REHABILITATION OF VILLAS IN AL-NAKHEEL COMPOUND KFUPM SAUDI ARAMCO

SCHEDULED BASE CREW SERVICES + OT

SAUDI ARAMCO - GSO BASE CREW + OT SAUDI ARAMCO

RENOVATE 164 ROOMS IN AL-FARHAN BUILDING #27-121, ABQAIQ

SAUDI ARAMCO - GSO (LS) SAUDI ARAMCO

SURFACE PREPARATION AND PAINTING WORK CCC PETRO RABIGH

DEBOTTLE NECKING AT ROYAL COMMISSION JUBAIL A.M. AL-KHODARI & SONS ROYAL

COMMISSION

REPAIR OF ROOFING SYSTEM FOR R.C. BUILDING CONT.NO.840-S50 ROYAL COMMISSION ROYAL

COMMISSION


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8.2. List of Major CustomersSaudi Aramco

Royal Commission

SCECO

SWCC

SAbEC

Ministry of Water

Civil Aviation

Ministry of transport

Ministry of Interior

Ministry of Foreign Affairs

Ministry of Defense

Municipality of Riyadh

Ministry of Public Security

Ministry of Public Works and Housing

Ministry of Health

Municipality of jeddah

Municipality of Dammam

SA Kent

Abb

Aracan

KFIA

Fahd AL-Dakheel

transatlantic

Arabian Cement Co.

Saudi Arabian Airlines

LUbEREF

SAMREF

Carlo Gavazzi

SAMA

tEKFEN

GAMA

C.C.C

NASER ALHAjREE


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ALMOjEL GROUP

DAELEM

CHINAHARbOUR

HANAWA

PEtROFAC

NESMA

YUKSEL

DAYIM PUNjLOYD

jGC

bEMCO

SAIPEM

SAIPEM

ENI (SNAMP)

Saudi binladin Group

Al Khonaini Int

Azmeel Contracting

Al Rashid Contracting

Civil Defense

Daifullah Al Otaibi

Mansour bin Saeed

Al Majaz

Saudi AbV,

Saudi Oger,

AlMabani,

RIO

REDICO

Freyssinet,

Fast Contracting,

Al-Saad Contracting,

IPP

Saudi telecom co

Institute of public administration

the Holy Haram in Mecca

Medina Prophet Mosque


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Al-Kharj Military City

Rabigh Refinery Compound

tabouk Garden Village

Royal Palaces

AGAP

Al Gaswa Support Co.

Al Hammam Co.

Al Noaim & Al jaafary

Al Zamil Heavy Industries

Anabeeb

Arabian International Co.

AYtb

belleli Saudi Heavy Ind.

binzagr

Fouad Abdulla Fouad

Global Suhaimi

Gulf Engineering Co.

Gulf Steel Works

Industrial Support Services

Inma Steel Fabricators

Olayan Descon

Karrena

R.b. Hilton

Samsung S.A.

Saudi Electricity Company

Al-Rashid trading & Contracting Co.

Al Harbi trading & Contracting Co.

PEtROjEt

Zamil

Al-bawardi steel industries

Savola group


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8.3. List of Major ConsultantsDar AL Handasah

Saudi Consolidated Engineering Co. (Khatib & Alami)

Saudi Diyar

Nizar Al Kurdi Consulting Engineers

SCECO (Consultant service department)

Saudi Aramco CSD (Consultant Service Department)

National Office

Al Rabiah and Kiwi

Saudi Consult

PI-CONSULt

Al-Hejailan Consultants

Zouher Fayez


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9Corporate supply Chain Management


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9.1. KCM Supply Chain Management (SCM)

Policy and Procedure

Overall objectives- To ensure efficient and a least cost, efficient, effective and uniform procurement of all

services and goods, required for the proper functioning of KCM.

KCM SCM Strategy 1- Network optimization through our facilities and warehouses located in the gulf region

mainly in Riyadh, Jeddah, Dammam, Dubai, Abu Dhabi and Doha, Manama and Muscat.

2- Strategic partnership with our major suppliers and distributors throughout a long history, experience and effective communication channels for operational improvements.

3- Product coordination with major consultants for design and specification approval so that new and existing products can be optimally integrated into the supply chain.

4- IT infrastructure to support chain operations.

this Supply Chain Management Policy and Procedure GuidelinesThese guidelines shall give effect to the overall objective stated through policy and procedures. All KCM’s supply chain management must be done in line with the policy and procedures outlined in these guidelines.

KCM Management Responsibility - To ensure that KCM maintains:

• An appropriate procurement system which is fair, equitable, transparent, competitive and cost-effective;

• Effective, efficient and transparent systems of financial, risk management and internal control;

• A system of internal audit under the control and direction of an audit committee complying with and operating in accordance with prescribed regulations and instructions;

• To act with integrity and in the best interest of KCM in managing its financial affairs, including the avoidance of conflict of interest, improper practices and opportunities for fraud, theft and corruption;

• To prevent any prejudice to the financial interests of KCM; and• To purchase or otherwise acquire, take on lease or hire, exchange, improve, sell, mortgage,

pledge, let, dispose of or otherwise deal in property of any description whatsoever.

- To take effective and appropriate steps to:

• Prevent irregular expenditure, fruitless and wasteful expenditure, losses resulting from criminal conduct and expenditure not complying with the operational policies of KCM;

• Manage available working capital efficiently and economically;• To ensure that expenditure of KCM is in accordance with the approved budget;• To approve the allocation of funds to strategic goals of KCM.


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Procurement Manager Duty- To ensure that all contracts are awarded in compliance with a strictly applied tender

process.- To issue and circulate internal SCM policies and procedures.

Procurement principlesKCM will adhere to the procurement principles as noted hereunder. Transparency The procurement process shall be open and shall afford each prospective supplier timely access to the same and accurate information.

EffectivenessKCM shall strive for procurement system effectiveness sand shall carry out its procurement processes as cost effectively as possible.

Efficiency KCM shall strive to standardize and simplify procedures where appropriate to enhance procurement system effectiveness and shall carry out its procurement processes as cost-effectively and efficiently as possible. KCM shall strive to build relationships with providers and shall ensure good working practices.

Competitiveness KCM shall satisfy its requirements through competition unless there are justifiable reasons to the contrary.

Fairness All suppliers and contractors shall be dealt with fairly and without unfair discrimination.

Ethics All suppliers shall be treated equally whilst promoting specified empowerment objectives, all stakeholders shall conduct business and themselves professionally, fairly, reasonably and with integrity, all interests shall be disclosed and any breach shall be reported.

Proportionality The product/service requirements stipulated in the specification/terms of reference must be appropriate, necessary and in reasonable proportion to the product/service being procured.

Uniform application KCM shall ensure the application of a procurement policy. The procurement process shall be simple and adaptable to advances in modern technology to ensure efficiency and effectiveness.

Accountability Management shall be accountable for their decisions and actions relative to their procurement responsibilities, the procurement process as well as the implementation of concluded contracts.


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Openness KCM shall ensure a procurement process in line with the best practice procurement principles.Value for money KCM shall achieve value for money through the optimum combination of cost and quality while maximizing efficiency, effectiveness and flexibility.

Ethics and fair dealings in supply chain managementKCM commits itself to a policy of fair dealing and integrity in the conducting of its SCM activities. KCM’s Code of Conduct shall incorporate the Code of Conduct for SCM practitioners as contained in the corporate codes of professional ethics and shall direct all officials and role players in their conduct within and with KCM. Non-compliance shall be subject to the appropriate action. All officials and role players are required to promote an environment where business will be conducted in a fair and reasonable manner and with integrity. All officials should ensure that they perform their duties efficiently, effectively and with integrity, in accordance with the relevant legislation and regulations. An official involved with SCM who becomes aware of a breach of or failure to comply with any aspect of the SCM system must immediately report the breach or failure to the Procurement Manager, in writing.

Ethical principles in the supply chain management arenaThe highest ethical standardsAll officials and other role players must comply with ethical standards in order to promote:

• Mutual trust and respect; and• An environment where business can be conducted with integrity and in a fair and

reasonable manner. Preserve integrity, impartiality and objectivity.

The officials and role players:

• Must treat all providers or potential providers equally.• May not use their position for private gain or to improperly benefit another person;

and• Should ensure that officials are scrupulous in their use of KCM’s funds and property.

The management shall take all reasonable steps to prevent abuse, corruption and collusion through at least regular internal audit reviews and external audit as well as risk assessments in the procurement environment. All allegations of corruption, improper conduct or compliance failure shall be reported to the Procurement Manager. The Procurement Manger shall ensure that the KCM considers all complaints received and shall respond thereto in a timely manner. All suppliers and contractors shall be made aware of the ethical standards of KCM, its expectations of them and the consequences of non-compliance.


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Conflict of interestAll officials and other role players must recognize and disclose any interest and determine any possible conflict that may arise. Officials, to the extent required by their position, should declare any business, commercial and financial interest or activities undertaken for financial gain that may raise a possible conflict of interest. The Procurement Manger shall determine whether the interest declared, constitutes conflict of interest where it is not clear that it presents a conflict. Officials or other role players should not place themselves under any financial or other obligation to individuals or organizations that might seek to influence them in the performance of their official duties.

Equal treatmentAll KCM’s officials associated with procurement, particularly those dealing directly with service providers/suppliers or potential service providers/suppliers are required to:

• Provide all assistance in the elimination of fraud and corruption;• Be fair and efficient; and• Achieve the highest professional standards in the awarding of contracts.

AccountabilityAll officials and other role players must be accountable for their decisions and actions to KCM’s Management. The Procurement Manager is fully responsible and should be held accountable for any expenditures relating to SCM within its line of responsibility.

OpennessOfficials should give reasons for their decisions and actions.

ConfidentialityMatters of a confidential nature in the possession of officials should be kept confidential unless legislation, the performance of duty or the provisions of law requires otherwise. Any information that is the property of KCM or its suppliers/service providers should be protected at all times. No information regarding any tender/contract/supplier/contractor may be revealed as such an action will infringe on the relevant supplier’s/contractors personal rights.

IndependenceAll officials and role players may not use their position for private gain or to improperly benefit another person. If an official or other role player’s immediate family member, partner or associate of such official or role player, has any private or business interest in any tender to be submitted or to be awarded, such interest must be disclosed and recorded and the party with the interest must withdraw from participating in the evaluation process relating to the tender if there is a conflict of interest.


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Gifts and hospitalityAll officials and other role players must:• Ensure that officials do not compromise the credibility or integrity of KCM through

the acceptance of gifts or hospitality or any other related act. Officials should exercise caution in the acceptance of such gifts.

Fraud and corruptionFraud prevention and anti-corruption plans should be instituted. Contractors and service providers shall observe the highest standard of ethics during the selection and execution of the contract. In terms of this provision corrupt and fraudulent practices can be defined as follows:

• Corrupt practice means the offering, giving, receiving or soliciting of any thing of value to influence the action of a KCM official in the selection process or in contract execution.

• Fraudulent practice means a misrepresentation of facts in order to influence a selection process or the execution of a contract to the detriment of the management and includes collusive practices designed to establish prices at artificial, non-competitive levels and to deprive the management of the benefits of competition. Contractors, service providers and KCM officials must assist in combating procurement fraud through awareness, vigilance and consistent assessment. All officials and other role players must assist the management in combating corruption and fraud.

The management must reject a proposal for award if he/she determines that the supplier/service provider recommended for award, has engaged in corrupt or fraudulent activities in competing for the contract in question. A supplier/service provider who engages in corrupt or fraudulent activities will be blacklisted for a period of 2 years.

Combative practicesCombative practices are unethical and illegal and should be avoided at all cost. They include but are not limited to:

• Suggestions to fictitious lower quotations;• Exploiting errors in tenders; and• Soliciting tenders from suppliers whose names appear on the list of restricted suppliers/

suppliers/persons.

Emergency procurementIrrespective of monetary value, an emergency procurement process will only apply in serious, unexpected and potentially dangerous circumstances which require immediate rectification:

• In the event of a threat or interruption in KCM’s ability to execute its mandate; and• In the event of an immediate threat to the environment or human safety.


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The standard procurement processes will be bypassed. KCM may obtain the requirement by means of quotations by preferably making use of the list of prospective providers or otherwise in any manner to the best interest of KCM. The nature of the emergency and the details of the justifiable procurement process followed will be recorded and reported.When an emergency is identified, it is to be certified by the procurement manager as an emergency and submitted to the SCM official for processing. In the event that it was not possible to liaise with the procurement manager, the SCM official must, within48 hours of such an emergency inform, the procurement manger in writing of the following:

• The nature of the emergency;• The date and time thereof;• The details of the procurement action taken; and• The envisaged results should the standard procurement process had been followed.Unsatisfactory performanceCommunicate unsatisfactory performance to contractors in writing. Unsatisfactory performance occurs when performance is not in accordance with the contract conditions. The project supervisor must identify unsatisfactory performance in terms of the contract timely. The project supervisor must, in consultation with the SCM Official, bring unsatisfactory performance to the attention of the contractor in writing. The contractor must be afforded a reasonable period in terms of the contract to rectify its performance.If the performance is not rectified, the project supervisor must inform the SCM Official of this fact. The SCM Official with legal assistance if needed shall give notice to the contractor of action to be taken in line with the contract due to non-performance.

Contract terminationThe procurement manger must terminate a contract awarded to a provider • If the provider committed any proven corrupt or fraudulent act during the tendering

process or the execution of that contract.• If any official or other role player committed any proven corrupt or fraudulent act during

the tendering process or the execution of that contract that benefited that provider.

A notice of termination shall be forwarded to the contractor by the SCM Official and the project supervisor must be kept informed of the actions taken.If the contractor does not agree with the termination, the case must be handed over to legal assistance. Termination of a contract may be considered for a variety of reasons, such as delayed deliveries, failing to perform any other contractual obligation or if the supplier has engaged in corrupt and fraudulent practices and insolvency. Termination of a contract is usually detrimental to KCM. Therefore serious thought must be given to the grounds for considering termination. Clarity must be reached beforehand on the question of whether the contractor will have a claim against KCM or not, and if so, whether termination can be justified. If termination is decided upon, the matter must be explained fully in a memorandum to the management and the following must be addressed:

• Indicate the arrangements to be made for completing the contract; and• Indicate whether additional costs will be recovered from the contractor.


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Performance measurementKCM shall monitor and assess the performance of all contractors during the contract period.KCM shall measure and monitor the SCM policy and process through a performance measurement system.

Contractor assessment• KCM is to ensure that the performance of all contractors is to be assessed during the

period of the contract.• It is recommended that at the completion stage of the project/contract, an assessment

of the contractor be undertaken and that this assessment should be available for future reference.

• The reliability of the contractor should be monitored in terms of, among others:

- Capacity and capability to deliver (delivery periods); - Quality; - Quantity; and - Attainment of objectives.• When contractors do not perform according to the contractual obligations and KCM

does not address the matter during the execution of the contract, such non-performance can not be deemed as sound reasoning for passing over the bid of such supplier/service provider when evaluating future bids.

Monitoring of the SCM Policy and Process• The purpose of reporting is to effectively measure the achievement of KCM’s procurement

objectives.• All actions pertaining to the SCM function, with specific reference to the acquisition

function must be recorded continuously in order to:• Prove accountability; and• Gather management information to enable managers to:

- Measure performance in terms of achievement of goals;- Measure compliance with norms and standards;- Identify any breach of contract;- Determine cost efficiency of the acquisition process; and- Determine whether SCM objectives are consistent with Government’s broader policy

focus.


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9.2. List of Strategic Suppliers SUPPLIER MAtERIAL ORIGIN

CARLISLE SYNTEC INC. EPDM & ACCESSORIES USA

POLYWELD USA WELDING MACHINES USA

RADCRETE RADCON FORMULA AUSTRALIA

MEYCO EQUIPMENT SHOTCRETE MACHINES SWITZERLAND

VANDEX INTERNATIONAL VANDEX SUPER+PLUG SWITZERLAND

FOREZ PISCINES POOLS FRANCE

AL MATOOK NEODYL CORDON FRANCE

DENEEF CONCHEM CONCRETE REPAIR BELGIUM/SPAIN

PLYDEX ITALY FOAM MACHINES ITALY

KRYTON INTERNATIONAL WATERPROOFING MATERIALS CANADA

BEACH COMBER HOT TUBS CANADA

TREMCO LIMITED WATERPROOFING MATERIALS USA/CANADA

GSE LINING TECHNOLOGY GSE HDPE EGYPT

CARTONAL PROTECTION BOARDS LEBANON

AL-MUSAHA MUSHTARAKA THERMAL INSULATIONS KUWAIT

GULF INSULATING MATERIALS THERMAL INSULATIONS KUWAIT

CAFCO (PROMAT) FIRE PROTECTION UAE

PEARL INSULATION P.U. MACHINE SPARE PARTS UAE

BLUE PRINT PROTECTION BOARDS UAE

DWI, DERMABIT BITUMINOUS MEMBRANES KSA

BITUMAT COMPANY BITUMINOUS MEMBRANES KSA

AWAZEL BITUMINOUS MEMBRANES KSA

ARABIAN CHEMICAL CO. THERMAL INSULATIONS KSA

FOSAM COMPANY LTD CONCRETE REPAIR KSA

SAUDI BASF CONCRETE REPAIR KSA

C.M.C.I. POLYURETHANE COATINGS KSA

ARABIAN POLYOL CO POLYURETHANE KSA


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10

Code of professional ethics


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I. Purpose:

Isam Kabbani & Partners Company requires maintaining the highest ethical standards of the work performed. Therefore, this code of ethics is considered as an essential element of performance at Isam Kabbani & Partners Company. Compliance with the requirements of this code is deemed an employment precondition, as the Company expects its employees to take their responsibilities to the highest ethical and professional levels.The importance of announcing the Code of Professional Ethics is to provide a general instructions guideline that assists employees to perform their tasks and achieve the highest level of required personal honesty and professionalism.Code of Ethics is considered the essential element of employee’s guidance policy, and it also facilitates adaptation with the main honesty principles. In addition, it defines Isam Kabbani & Partners Company’s commitment to impartiality and achieving tasks professionally.

Code of professional eThiCs

10.1. CORPORAtE PROFESSIONAL EtHICS


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II. Applicability:

Code of Professional Ethics is applicable to all employees in local and external departments, including management level, administration officials, and technicians.Any employee shall not accept or contribute in any work that violates or contradicts with the policies stated in the Code of Ethics. Accordingly, any violation to or contradiction with the policies of this Code shall be reported to the Human Resources department, and necessary disciplinary actions shall be taken, which may consequently lead to employment termination.

III. Violations:

Any employee, who violates any professional ethic, will be subjected to disciplinary actions that may escalate to employment termination. Examples of behaviors that may result in further disciplinary actions are:

- Violation of the Code of Ethics. - Inciting others to violate Code of Ethics. - Negligence to submit complaints regarding confirmed or potential violation to

Code of Ethics. - Refusal to take part in investigating complaints regarding breaches to the Code

of Ethics. - To misbehave with an employee when he submits a complaint regarding a

breach to the Code of Ethics.


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1. Values and Ethics:

- Employee should act with honesty, integrity and fair dealing with others and must not make any inaccurate or misleading claims about any matters related to activities of Isam Kabbani & Partners Company, which may lead to conflict of interests.

- The employee is required to characterize with values of equality, forgiveness and respect to all values, customs and behaviors of colleagues.

- Isam Kabbani & Partners Company expects its employees to maintain hon-esty, integrity and good conduct along with complying with applied rules, regulations and policies, in a manner that does not affect the position and reputation of the Company or reflects negatively upon employees’ perfor-mance.

- The employee of Isam Kabbani & Partners Company must persistently provide the highest level quality of services to customers, make sure that they are satisfied with the provided services and show the positive image of the Com-pany.

2. Principle of Equal Employment Opportunities:

Equal Employment Opportunity policy of Isam Kabbani & Partners Company affirms the right of every employee to participate in all aspects of employment regardless to race, color, religion, nationality, sex, age, marital status, national origin or disability (provided it is not affecting performance). The Company depends upon qualifications (experience, education, abilities and skills) and all other standards that are adopted as a base for selecting and evaluating employ-ees and applicants,

This principle shall be applied to several employment fields, such as: Attraction, re-cruitment & selection, promotion, demotion or salary decrease, transfers, training and employment termination in addition to payroll system.


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3. Management Responsibilities:

A. to create a work environment that ensures complying with the Code of Professional Ethics, as follow:

- To directly supervise implementation of policies through holding periodical meetings, studying submitted reports and continuous monitoring of for all programs and commitment-related issues.

- Leadership should be an example for employees through its ethics and behaviors.

- Employees should realize that obtaining results is not more important than complying with the Code of Professional Ethics.

- Encouraging employees to ask any questions related to honesty or to raise a complaint.

b. to prevent problems of breaching Code of Professional Ethics:

- To ensure identifying problems of breaching Code of Professional Ethics that may affect performance.

- It is essential to ensure communicating policies and procedures related to solving problems of breaching Code of Professional Ethics.

C. to disclose problems of breaching Code of Professional Ethics through:

- Providing efficient system that encourages employees to raise complaints without fear from any reaction.

D. to respond to problems of breaching Code of Professional Ethics as follows:

- Instant remedial response to solve problems breaching Code of Professional Ethics.

- Taking the necessary disciplinary action.


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4. Responsibilities of Employees:

4.1 Complying with systems & regulations:

Employees should comply with systems and regulations applied at Isam Kabbani & Partners Company, including this system, especially those relate to discipline, security, protection and policies and procedures of human resources applied in the Company.Employees are expected to fully perform their works, tasks and responsibilities in a manner that does not contradict with the interests of Isam Kabbani & Partners Company.

4.2 Complying with the Code of Professional Ethics:

Upon joining the Company team, employees shall comply with the following:

- To read the Code of Professional Ethics and make sure that they fully comprehend all points.

- To make sure that Code of Professional Ethics is applied for all subordinates. - To comply with all policies related Code of Professional Ethics. - Not to hide any information related to breaching Code of Professional Ethics by

other employees. - To sign the message of adhering to Code of Professional Ethics by the employee

and to maintain the signed message at the human resources department.

4.3 Professionalism:

Employee must perform his duties and tasks to the highest level of quality, honesty and competence.

4.4 Receiving Gifts and tips:

- Any employee is not permitted to receive gifts, tips or services either provided to him or to any member of his family or friends, which is granted as a result of employment with Isam Kabbani & Partners Company, with the exception of moral gifts granted during work.

- Employee shall not receive bribes or any financial payments that may affect work decisions.

- Employee shall not receive any amount or financial compensation related to his job.


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5. Employees behavior:

5.1 work performance:

Employees are expected to fully perform their responsibilities and duties including supervisory tasks, professional treatment with others, working as part of a team and maintaining work quality and quantity.

5.2 Appearance:

Employees are expected to attend at workplace in appropriate and elegant appearance that matches work nature.If the Company supplies an official uniform for the employees, then they are expected to comply and apply during official working hours and it is not allowed to use it outside Isam Kabbani & Partners Company.

5.3 Attendances:

Employees have to come to work in the specified time and not to exceed times given to lunch and rest breaks. Employees are also expected to remain at workplace to the end of the working day. Departure times shall be specified before a certain period in coordina-tion with the immediate superior.

5.4 Safety:

Employees shall perform their works in a safely manner that does not jeopardize other employees. Employees are also expected to maintain safety and health regulations and to immediately report accidents.

5.5 Smoking:

Smoking is prohibited in all premises and facilities of Isam Kabbani & Partners Company, except in the designated areas.


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5.6 behaviors with colleagues:

- Employees should encourage their colleagues to comply with the requirements and policies of the Code of Professional Ethics.

- Employee must be characterized with justice and support to all their colleagues.

- Employee must attribute any achievement to the employee who made such an achievement and not to attribute it to himself.

- Employee should support his colleague for professional progress. - Upon examining accuracy of other employee’s work, this should be done in a

logical way. - Employee should not unnecessarily interfere in the work of others. - Employee shall not discriminate between employees or annoy any employee,

job applicant, customer or visitor. - Employee is not permitted to refuse working or cooperating with any other

employee due to racial or religious discrimination or any other reason.

5.7 Children:

Employees are not permitted to bring their children and relatives to workplace or leaving them unsupervised inside Isam Kabbani & Partners Company premises and facilities during working hours.

5.8 Visitors:

Unless for reasons related to business, employee is required to inform his friends and relatives not to visit him during workings.


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6. Sexual Harassment Policy:

Isam Kabbani & Partners Company is responsible to provide a sexual harassment-free environment. This policy does not include common compliments accepted by the society, but includes undesired behavior that may lead to personal injury for another employee and weakening morale, and accordingly negatively affecting performance efficiency of the employee and his colleagues.

When an employee realizes that a sexual harassment behavior has occurred, he should raise a complaint to the human resources department without fear from reaction by any other person.

The Company encourages reporting misbehavior as a preliminary step for running an investigation and removing any kind of sexual harassment.

7. Nepotism:

The basic criterion selecting, employing and promoting any employee shall depend upon qualifications and performance assessment.

Family, marriage or partnership relation shall not grant any preference to or obstruction against employment, which must depend only upon employment standards set by the Company.

The purpose of this policy is not to discourage employing relatives, but to affirm that selection and assessment criteria are qualifications and efficiencies.

If a family member is competent for a certain job, it is possible to employ him.

However, there should be no family relationship between him with his direct superior, as this may affect employment and assessment decisions, as well as salaries and benefits.

The employee is not allowed to start a business activity or work with any member of his family or any company directly connected with any member of his family.


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8. Isam Kabbani & Partners Company Properties:

- Employees are deemed responsible for the properties of Isam Kabbani & Partners Company under their responsibilities such as keys, employee’s identification card and any other devices or equipment given to employees while performing their duties and responsibilities. Computers, fax and photocopy machines are not restricted to personal usage.

- It is prohibited to sell or exploit any goods or services owned by Isam Kabbani & Partners Company for personal benefit unless agreed by the Company management.

9. Conflict of Interests

Employees of Isam Kabbani & Partners Company are responsible towards the Company, and they are committed not to take any action that may lead to contradiction between his personal interests and Isam Kabbani & Partners Company interests.

Conflict of interest may arise in any of the following forms:

- The employee should not to have any direct or indirect financial benefit from any supplier or client of the Company.

- The employee should not gain any discounts or personal benefits not granted to other employees.

- The employee should not be engaged in any outside work, either directly or indirectly, where he may compete or jeopardize the Company’s interests and his responsibility and duties.

- The employee should not be engaged in any part time job during the regular working hours of the Company.

- The employee should not practice any personal works or take advantage of Isam Kabbani & Partners Company properties for personal purposes.

- The employee should not exploit his position in the Company to gain any privileges or personal advantages.

- The employee should not exploit his authority to gain any advantage, profit or personal benefit for himself or for any member of his family or for a friend.


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10. Confidentiality

10.1 Maintaining Secrecy:

- The employee is responsible to maintain secrecy and integrity of all works, activities, business secrets, files and documents related to Isam Kabbani & Partners Company and avoid illegal disclosure to any other parties.

- The employee should not disclose any information related to security or any financial information that has not yet been made public. The said information should not be disclosed to any other party.

- The employee should keep confidential the Company’s relationships and trading transactions with suppliers and brokers and any other parties.

10.2 Documents’ Secrecy - The employee should not make copies of business letters, documents, files or

any other documents related to the business and activities of Isam Kabbani & Partners Company.

- The employee should submit all documents related to the Company’s works upon his employment termination.

10.3 Client Privacy

- The employee should use any information related to clients that he maintains or has access to for work purposes only.

- The employee should maintain documents related to clients and should not disclose such information in a way that violates Isam Kabbani & Partners Company’s instructions.


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11. Customer Satisfactory:

11.1 Accuracy:

Quotations should be clear and obvious so that the client can recognize the nature of work to be done and obligations involved in it.

11.2 Response:

All clients’ enquiries should be taken into account and all precautions should be taken into account in order to guarantee maximum customer satisfaction. Isam Kabbani & Partners Company should set a proper and efficient technique to deal with customers complaints.

11.3 Fairness:

All sales activities should be characterized with fairness towards all clients and activities should be specifically designed to avoid any kind of complaints.

11.4 Guarantees:

The contracting activities should not include any warranties that provide the customer extra privileges not provided by Isam Kabbani & Partners Company.


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12. Relationships with Suppliers:

12.1 Ethics of dealing with Suppliers - Transactions with suppliers should be characterized with honesty, fairness and

legal integrity. - Suppliers should be selected according to efficiency and quality in supplying

the service, technology and reasonable price. - Provisions and obligations should be exchanged between Isam Kabbani &

Partners Company and suppliers and should be agreed upon during suppliers’ selection process before starting the business. Such provisions should include payment and secrecy policies adopted by Isam Kabbani & Partners Company.

- Certain provisions in dealing with suppliers: - Employees of Isam Kabbani & Partners Company should not take

advantage of supplier’s errors. - Employees of Isam Kabbani & Partners Company should not disclose

secret information of the suppliers. - Employees of Isam Kabbani & Partners Company should maintain secrecy of

importer information related to prices, technology or any other information, and they should not disclose such information without a written approval.

- Employees of Isam Kabbani & Partners Company should solve all conflicts, disputes and claims based upon facts.

12.2 Requirements:

- Isam Kabbani & Partners Company should follow approved purchasing systems when buying services and goods for the Company.

- Isam Kabbani & Partners Company should undertake maximum precautions to guarantee that the supplier is supplying his goods according to highest quality and at ideal cost and delivery conditions.

- Isam Kabbani & Partners Company should deal with the supplier who observes legal and local requirements and any other standards related to labors, environment, health and Security.

- Isam Kabbani & Partners Company procurement employees should avoid the following:

- Selecting a supplier not from the approved list of suppliers. - Conflict of interests when selecting suppliers. This includes accepting

gifts. - Selecting a supplier and cooperating with him just because his

company is owned by a relative or a friend. - The supplier who does not provide sound or unfair work conditions.


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13. Procedures of financial control

- All accounting data entries should be documented either by contracts or by invoices.

- It is prohibited to falsify financial data or input false and misleading data. Any funds should not be maintained without registering it in the approved financial records.

- Employees of Isam Kabbani & Partners Company should pay attention to any forgery in financial documents or recording exaggerated fees, such as travel and accommodation fees or invoices, or any forgery in attendance record.

- Separate procedures should be provided related to fees, obligations and personal financial compensations.

- The following actions will require stringent punishments:

- Purchasing materials unnecessary for operations of Isam Kabbani & Partners Company.

- Expenses registered against purchases that have not been made. - Exaggerated prices for materials that could have been obtained at

lower prices from another supplier.


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14. Information technology:

14.1 Usage of information technology and Internet:

- Isam Kabbani & Partners Company makes the Internet available for its employees to enhance efficiency and effectiveness. However, although this tool aims at assisting employee to complete their duties, they may misuse it.

- The Company has the right to monitor the Internet and email and to examine existing files.

- Employees are permitted to use the Internet to communicate with clients, suppliers, colleagues, other companies, governmental authorities and any work-related authority for research and information exchange purposes for the interest of the Company, and not for personal interest.

- Computer services of the Company should not be used in a way that violates systems and regulations applied in any country.

- Upon using the Internet, the employee should identify himself and his company when sending email message, and should not send spam messages.

- It is prohibited to distribute and store any kind of improper or offensive images in the premises of Isam Kabbani & Partners Company. Such a behavior is deemed a violation to the sexual harassment policy.

14.2 Internet Security:

- Isam Kabbani & Partners Company has the right to prevent any employee to visit any website or any server.

- Employees are not allowed to use the Internet for spreading any virus or software that may breakdown the computer software or the network. They are also not allowed to stop any antivirus program that protects other users.


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15. Environment, Health and Safety Policy:

Isam Kabbani & Partners Company is dedicated to secure and apply sound environmental, health and safety conditions. This obligation is applicable to all employees.Isam Kabbani & Partners Company is working hard to provide healthy work environment and to prevent work injuries or damages to environment and societies.Isam Kabbani & Partners Company is required to maintain safe operations that fulfill regulations of environment, health, safety and security applied in the country.

Herein under are some requirements for maintaining healthy and safe work environment:

- Isam Kabbani & Partners Company should alleviate harmful environment emissions, reduce usage of harmful materials and minimize risks upon providing various services.

- Isam Kabbani & Partners Company should maintain safe and harm-free work environment.

- Isam Kabbani & Partners Company should pay attention to local and international environmental regulations.

- Isam Kabbani & Partners Company should prevent the following conditions:

- Not using personal protection equipment, such as shoes, eyeglasses, headphones, etc...

- Exposure to uncovered and unsafe electrical wires. - Working on electrical equipment without following the relevant

instructions.

16. Rights of Intellectual Property

- Among policies of Isam Kabbani & Partners Company is to maintain and protect rights of intellectual property. Employees are required to protect rights of intellectual property of the Company (Trade secrets and copyrights)

- Isam Kabbani & Partners Company should protect intellectual property of other companies.

- Isam Kabbani & Partners Company should not accept any information from any employee about his previous employer.


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11

aCCrediTaTions& reCogniTions


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11.1. Appreciation Certificates


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7.2. Appreciation Certificates11.2. Local & International Recognitions


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7.2. Appreciation Certificates7.3. Local & International Recognitions11.2. Local & International Recognitions


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7.2. Appreciation Certificates7.3. Local & International Recognitions11.2. Local & International Recognitions

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11.2. Local & International Recognitions


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12

CoMpany’s eXeCuTives


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CoMpany eXeCuTives

12.1. IKK GROUP ExECUtIVES

Sheikh Isam Kabbani

IKK Group [email protected]

Sheikh Hassan Kabbani

IKK Group Vice [email protected]

Engr. talal Dabbagh

IKK Group General [email protected]

Mr. Nasser Haram

IKK Group Chief Financial [email protected]

Dr. Abdullah Alblouchi

IKK Group Human Resources [email protected]

Mr. Sami El Khatib

IKK Group Chief Information Officer [email protected]

Mr. Esam bahnasi

IKK Group Legal [email protected]

Engr. Mahmoud Al Awar

IKK Group ERP (Enterprise Resources Planning) [email protected]


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12.2. KCM ExECUtIVES

Mr. Fuad Fidda

General [email protected]

Engr. Abdul Kader jalab

Deputy General [email protected]

Mr. Yasser Dabbagh

Assistant General [email protected]

Mr. Walid El- Ferkh

Assistant General Manager for Marketing & Sales

[email protected]

Mr. Yasser Ali

KCM Chief Financial [email protected]

Mr. Makram Khani

National HR and Administration Consultantmakram.khani @ikkgroup.com

Dr. Mounir Sinno

Planning & Development [email protected]

Engr. Wassim Mahfouz

Research & Development Manager Inspectech Division [email protected]


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Mr. Samir Yassine

Regional Manager [email protected]

Engr. Ali Kayar

Assistant Regional [email protected]

Engr. Shama Pervez

CRESDivision [email protected]

Mr. talal Khatib

BMC Division Manager

[email protected]

Mr. Muneer Zakout

Accounting Manager [email protected]

Mr. jamal Abu Zeid

Administration Manager [email protected]

KSA WEStERN REGION

Mr. Fares Zein Al Abidine

COSMA National [email protected]

Engr. Amin Musleh

CMD National Manager

[email protected]

Mr. Ghazi Soubra

KAC National Division Manager [email protected]


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Engr. Abdul Kader jalab

Regional Manager [email protected]

Engr. Omar Chahine

CMD Branch Manager

[email protected]

Engr. tarek Khalaf

CRESDivision [email protected]

Engr. Ziad Mohdad

SOGEC NDT(Non Destructive Test Division)

Division Manager [email protected]

Dr. Mohamad barakeh

SOGEC CP (Cathodic Protection Division)Division [email protected]

Engr. Mulham AbdulAziz jalab

SINTECDivision Manager

[email protected]

Mr. Louay badawi

Accounting [email protected]

Mr. Ateeq Pawle

IT Manager [email protected]

Engr. Mohammad tajamul Hussein

BMC Division [email protected]

Mr. Abdul Moneim Farhan

Administration Officer [email protected]

Mr. Lutfi jundi

IICDivision [email protected]

KSA EAStERN REGION

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