June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in...

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June 16, 2015

Transcript of June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in...

Page 1: June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in the average cost of merchandise, ... Diversified product mix, with strong representation

June 16, 2015

Page 2: June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in the average cost of merchandise, ... Diversified product mix, with strong representation

Safe Harbor���

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Forward Looking Statement This presentation contains forward-looking statements. Such statements are intended to qualify for the protection of the safe harbor provided by the Private Securities Litigation Reform Act of 1995. The words “anticipate,” “estimate,” “expect,” “objective,” “goal,” “project,” “intend,” “plan,” “believe,” “will,” “should,” “may,” “target,” “forecast,” “guidance,” “outlook” and similar expressions generally identify forward-looking statements. Similarly, descriptions of the Company’s objectives, strategies, plans, goals or targets are also forward-looking statements. Forward-looking statements relate to the expectations of management as to future occurrences and trends, including statements expressing optimism or pessimism about future operating results or events and projected sales, earnings, capital expenditures and business strategy.   Forward-looking statements are based upon a number of assumptions and factors concerning future conditions that may ultimately prove to be inaccurate. Forward-looking statements are not guarantees of future performance, and actual results may differ materially from those discussed in forward-looking statements as a result of various factors. Such factors include, but are not limited to, the ability of the Company to maintain normal trade terms with vendors, the ability of the Company to comply with the covenant requirements contained in its revolving credit facility agreement, the demand for the Company’s merchandise and other factors. The demand for merchandise and sales volume may be affected by significant changes in economic conditions, including an economic downturn, unemployment rates, consumer confidence, energy and gasoline prices and other factors influencing discretionary consumer spending. Other factors affecting the demand for merchandise and sales volume include unusual weather patterns, an increase in the level of competition, changes in fashion trends, changes in the average cost of merchandise, availability of merchandise on normal payment terms and the failure to achieve the expected results of the Company’s merchandising, marketing and store operating plans. Additional assumptions, factors and risks concerning future conditions are discussed in the Risk Factors section of the Company’s most recent Annual Report on Form 10-K as filed with the SEC (“Form 10-K”), and other factors discussed from time to time in the Company’s other SEC filings.   Forward-looking statements are based upon management’s then-current views and assumptions regarding future events and operating performance. Although management believes the expectations expressed in forward-looking statements are based on reasonable assumptions within the bounds of its knowledge, forward-looking statements involve risks, uncertainties and other factors which may materially affect the Company’s business, financial condition, results of operations or liquidity. Most of these factors are difficult to predict and are generally beyond the Company’s control.   This presentation should be considered in conjunction with the Form 10-K and the Company’s other SEC filings. You should consider all such risks, uncertainties and other factors carefully in evaluating forward-looking statements. You should not place undue reliance on forward-looking statements, which speak only as of the date they are made. This presentation was prepared as of March 4, 2015, and the Company undertakes no obligation to publicly update forward-looking statements whether as a result of new information, future events or otherwise.

Page 3: June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in the average cost of merchandise, ... Diversified product mix, with strong representation

We’re a leading specialty department store brand located in small and mid-sized towns and communities

A Differentiated Business Model���

Our stores average 18,000 selling square feet, providing a tailored hometown shopping experience

We carry favorite brands and relevant styles in apparel, cosmetics, accessories, footwear and home

Our customers love to shop for style and value in a hometown store

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Page 4: June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in the average cost of merchandise, ... Diversified product mix, with strong representation

57% 26% 17%

64% 20%

16%

Number of Stores by Market Area Population *

< 50,000

50,000 - 150,000

> 150,000

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Small Market Presence���§  The majority of our stores are in small and

mid-sized markets

§  We have strong brand recognition in our local communities

§  We serve customers in smaller format stores with edited assortments of nationally recognized brands and favorite styles

§  Moderate overlap in markets with JC Penney’s, Kohl’s and off-price retailers

220 264 53 198 118

Store Count by Nameplate *

* Based on Q1 2015 store count

Page 5: June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in the average cost of merchandise, ... Diversified product mix, with strong representation

57% 26% 17%

5

14

345

97

222 34 109

32

Distribution Centers

Headquarters

Stores by Region*���§  Total of 853 locations across 40 states §  Over 70% of our stores are located in the South

* Based on Q1 2015 store count

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§  Diversified product mix, with strong representation in women’s, children’s and footwear relative to other department stores

§  Focus on key national brands within each department while expanding door count for existing brands that customers love to shop

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Merchandise Mix*���

38% 17% 11% 9% 4%

Women’s Cosmetics & Fragrances

Home, Gifts & Other Children’s Men’s

* FY 2014 sales break out

Footwear

13%

Accessories

8%

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Brands, Style and Value���§  She comes to us for her favorite brands and the latest styles and trends

§  National brands account for approximately 87% of sales §  Our pricing is high/low with compelling promotions and coupons

Page 8: June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in the average cost of merchandise, ... Diversified product mix, with strong representation

the Savvy Style Saver���Loves shopping and enjoys talking about style and her look with family and friends

Variety of style is important – she likes to change up her look

Shops Wal-Mart, JCPenney, Kohl’s, Target

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the Brand Fan���Loves shopping and pays attention to what’s hot and what’s not

Believes designer brands provide fashion that can’t be matched

Shops Macy’s, Kohl’s, Wal-Mart, JC Penney

Our Target Customers���

Page 9: June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in the average cost of merchandise, ... Diversified product mix, with strong representation

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§  Committed to growing our Direct-to-Consumer (DTC) business by improving the shopping experience and building out capabilities through:

§  An upgraded shopping experience across all channels §  Expanded product offerings §  Improved site functionality and fulfillment

Rapid Direct-to-Consumer Growth���

$73

$164

$470

Online Only

Store Only

Multi-Channel

Avg. Annual Spend per Customer*

$15 $23

$30 $38

$55

0.9%

1.4%

1.8%

2.3%

3.0%

2011 2012 2013 2014 2015E

DTC Sales $M Penetration %

DTC Launched Nov 2010

>

* FY 2014

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§  Focus media where our customer is spending her time

§  Shift dollars to digital, mobile and broadcast while maintaining direct mail and dramatically reducing spend on print

§  Grow customer file for text, email and voice messaging

Digital Media Share of Total Spend

+120%

Radio Share of Total Spend

+100%

Newspaper Share of Total Spend

-51%

Total SMS Text Subscribers

+590% +659%

Total Facebook Fans

+84%

Total Email Subscribers

+42%

Total PLCC Cardholders

Increase from 2011 to 2015

Refining our Marketing Vehicles���

Page 11: June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in the average cost of merchandise, ... Diversified product mix, with strong representation

Growth Initiatives���

Create a DTC and omni-channel experience

Increase emphasis on trends and style

Improve the store environment

Activate our connection to customers

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Our focus is on driving sales productivity in existing stores and expanding the presence and penetration of our Direct-to-Consumer (DTC) business

Page 12: June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in the average cost of merchandise, ... Diversified product mix, with strong representation

Create a DTC and omni-channel experience���

§  Create a seamless shopping experience

§  Broaden customer reach

§  Leverage DTC enhancements and functionality improvements to connect with the customer at multiple touch-points

§  Expand assortments §  Improve site experience §  Expand centralized fulfillment

§  Infrastructure for buy online, pick-up in store being built for 2016

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Page 13: June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in the average cost of merchandise, ... Diversified product mix, with strong representation

§  Increase share of wallet from existing customers and reach new customers

§  Increase the penetration of updated and contemporary fashion and brands

§  New and expanded brands – Dior, Betsey Johnson, Calvin Klein, DKNY, and Calphalon

§  Expand cosmetics doors – Estee Lauder and Clinique in over 300 stores and growing

§  Localization – size pack optimization and store

level markdown optimization §  Home – re-launched in Q3‘14 with highly

edited offerings in kitchen, textiles and gifts

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Increase emphasis on trends and style ���

Page 14: June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in the average cost of merchandise, ... Diversified product mix, with strong representation

§  Shift capital from opening new stores to updating the existing fleet

§  ROI driven remodel strategy designed to elevate the customer shopping experience

§  Brighter stores §  Improved fixturing §  Enhanced navigation §  Better layout to showcase popular

brands and create focus on updated apparel and accessories

§  Improve service to let our customer know she is very welcome

Improve the store environment���

Page 15: June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in the average cost of merchandise, ... Diversified product mix, with strong representation

§  Marketing strategy designed for greater connectivity §  Shift media and timing to create greater impact §  Personalize content with tailored offerings

§  Re-brand using a premier agency in order to refine our brand platform §  Expand loyalty programs to include all customers while leveraging PLCC program §  PLCC cardholders shop and spend ~3X more than non-cardholders

Activate our connection to customers���

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$16 $19

$31

$46 $54

32% 32% 33%

36%

40%

30%

35%

40%

45%

50%

55%

$0.0

$10.0

$20.0

$30.0

$40.0

$50.0

$60.0

$70.0

2010 2011 2012 2013 2014

Premier Rewards PLCC

Credit Revenue ($M) Credit Penetration

Page 16: June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in the average cost of merchandise, ... Diversified product mix, with strong representation

Financial Overview���

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Page 17: June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in the average cost of merchandise, ... Diversified product mix, with strong representation

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Net Sales

Financial Results*���

0.5%

5.7%

-1.5% 1.4% % Comp

$102

$108 $105 $107

Avg. Sales per SSF

$1,511 m

$1,628 m $1,609 m $1,639 m

FY 2011 FY 2012 FY 2013 FY 2014

§  Opportunity to drive sales productivity with near-term goal of $120 per selling square foot

§  Sensitivity to leverage creates margin and earnings expansion off of productivity gains

Adjusted EPS

$0.95 $1.44 $1.22 $1.18

* Continuing operations

Page 18: June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in the average cost of merchandise, ... Diversified product mix, with strong representation

§  Shifting capital spend to focus more on existing stores and technology in support of strategic growth initiatives

$32

$41 $45

$57

$65

$75

$0

$10

$20

$30

$40

$50

$60

$70

$80

2010 2011 2012 2013 2014 2015(E)*

Capital Spend History ($M) *

12%

51%

31%

6%

$75M

Technology

Existing Stores

New Stores Other

2015 Capital Plan *

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Capital Spending���

*Excluding anticipated one time capital expenditures, net of construction allowances, of ~$12M related to the corporate headquarters consolidation project

Page 19: June 16, 2015 - Jefferies Group · the level of competition, changes in fashion trends, changes in the average cost of merchandise, ... Diversified product mix, with strong representation

$0.30 $0.36 $0.40 $0.50 $0.56 $0.60

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§  Strong financial position §  Internally funded growth and focus on returning value to shareholders §  Disciplined inventory management and a conservative capital structure §  Strong liquidity supported by cash flow from operations and credit facility §  $350 million revolving line of credit entered into in Oct 2014 increased borrowing

capacity by $100 million and reduces interest expense §  Strong dividend track record with six consecutive years of dividend increases

19 Sep 2010 Sep 2011

Sep 2012

Jun 2013

Jun 2014 Jun 2015

50% Increase

20% Increase

11% Increase

25% Increase

12% Increase

Financial Position���

7% Increase

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§  Strong brand loyalty with differentiated merchandise offerings at a great value

§  Driving productivity through enhanced merchandising and refreshed stores

§  Creating an omni-channel experience led by direct-to-consumer business growth

§  Strong PLCC program and piloting a tender-neutral loyalty program in 2015

§  Solid balance sheet and consistent

dividend growth

§  Strong and experienced management

Why Stage Stores���

Small and mid-size markets focus

7% dividend increase in FY’15

Goal of >5% penetration by FY’17

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45% PLCC penetration by FY’17

Target EBITDA margins of 10%

Extensive retail experience