John Cater Technical Service Manager - Commercial Reznor/Mammoth Technical Support.

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John Cater Technical Service Manager - Commercial Reznor/Mammoth Technical Support

Transcript of John Cater Technical Service Manager - Commercial Reznor/Mammoth Technical Support.

John CaterTechnical Service Manager - Commercial

Reznor/Mammoth Technical Support

What is this?

It is life

for a

business

What do you think this represents?

What do these have to do with one another?

Service expectations – 50 years ago

Luckilythe

internet never shuts down

Smart phones

Mammoth Products

NordyneU.comOnce on the site you will click

on technical literature

Mammoth Products

NordyneU.comClick on North American Products

and then Go To Library

Mammoth Products

NordyneU.comClick on the dropdown labeled select

Select Mammoth, and then search products

Mammoth Products

NordyneU.comSelect HVAC, and then the product. For this

example we are using Packaged Air Conditioner.Then click search products button

Mammoth Products

NordyneU.comThis will bring up a list of all documentation

available. For this example we will selectInstallation instructions 7089330.pdf

Mammoth Products

This will open the installationmanual for your

use

Reznor Products and Mammoth Unit heaters

You can get information on Reznor products, or for Mammoth Unit heaters, on the ReznorHVAC.com website. When you go there you will see the following home page.

Reznor Products and Mammoth Unit heaters

REZNORHVAC.comTo find literature, hover over downloads and click on installation manual. This will bring up a list of available manuals. For unit heaters, click on download file for UDAP&UDAS. Manual will open.

Training

Commissioning and troubleshooting training on commercial equipment at our Mercer, PA training center.

Product and application trainingFor EngineersFor Distributors

Webinars on new products

Customized training

Course later in the conference on unit heater installation and troubleshooting

What do we offer?

Courses & videos on NordyneU

Direct Contact

Tied in through Tier 1 system.Employees in: Mercer, PA Memphis, TN

Warren Irvine Bob Bartley Curt Jacobsen

Thank You Questions