John-Burns CV May 2015

Curriculum Vitae

JOHN BURNS

11 Shawbrook Avenue, Worsley, Manchester, Lancashire, M287UE,

Email: [email protected]

Mob: 07523 228544

Qualified Programme, Project and Performance Manager, with a strong technical background and a successful track record within both Public and Private Sectors. Self Motivated and Benefits driven, with proven ability to manage complex programmes of work, liaising with clinical, management and technical staff at all levels to ensure project/programme delivery.

Specialist knowledge of NHS data, particularly relating to long-term conditions with over nine years project management experience, ensuring successful delivery of complex integration projects within the health sector.

Systems and Data Expertise

Agile Software Development Project Management

Prince II Foundation & Practitioner (full and professional project life cycle)

Performance and Information Management

Full system Implementation (Inc. Requirements, Procurement, Process mapping etc.)

SPSS/SQL/SQL server programming / script design

Visual Basic and MS Access

Extensive knowledge of all MS Office products.

Data Quality Reporting and Information Analysis for Clinical use, Commissioning, Clinical Research, Performance Management and Benchmarking.

Developing intelligence to support service improvement and best value, evidence based� planning.

Specialist knowledge in clinical data integration within the area of long-term conditions.

Training and Qualifications

BSc(Hons) New Media & Multi-Media Technology (2:1) 1994-1998

Diploma in Graphic Design 1991-1994

Agile Software Development

Prince 2 Foundation and Practitioner

MSP, Managing Successful programs

National Diploma in Studio Sound Engineering

of 10 John Burns CV “202013

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Work Experience

Rochdale Borough Housing Association Nov 2013 To Date�Performance and Information Senior Manager

Bio Bank UK ( Contract) Nov 2012 - April 2013

Project Manager

As the software Project Manager I was responsible for all the software development and overall management of the product delivery, using a combined Prince 2 and AGILE mythology to ensure

Project Planning Reporting to CEO� User requirements accurately captured

Scheduled to meet project deadlines.

Risk management

Financial planning

Resource management

Organisation and Implementation for staff training programmes

Acceptance testing and Operational sign-off

Projects completed on Time and within Budget


Main areas of work:

Managing the procurement and implementation of business Intelligence system

Responsible for 4 staff (2 Analyst, 1 Performance Officers, 1 Admin)

Procurement and implementation of a full economy wide data warehouse

Business analysis and assessment of information needs across the organisation

Full Prince 2 project life cycle

Support the corporate strategy and plan the associated project deliveries

Identify and establish a whole new suite of performance indicators and quality measures (from executive through to front-line staff)� �

Establish and run an organisation wide data quality programme

Analyse and interpret complex performance information utilising benchmarked and forecasted data

Presenting the findings of analysis to external stakeholders and locality executive team

Agree & produce action plans to improve performance and increase efficiency throughout the organisation

Work with other corporate functions (e.g. PMO, IT, Information) to oversee solutions that help to drive performance

Attend key operational and performance meetings taking a lead in advising on performance achievement and non-compliance

Bristol NHS Trust (Short Term Contract) Oct 2012 Nov 2012 �Information Manager Performance/Commissioning

Implement SGL Database Commissioning Finance Systems Design and Develop Visual Basic Reports Manage Data Quality Manage Performance Data Communication links between Primary/Secondary Care

Burns Consulting Ltd (Various Short-Term Contracts) May 2010 Oct 2012�

Freelance Project/Programme Management

During my freelance work I undertook many different types of contracts, providing Programme & Project Management to public and private companies.

ASCRIBE Ltd (Short-Term Contract) Jan 2010 - May 2010

Programme Management Consultant

This contract focused on resolving an issue relating to the management and scheduling of multiple projects and resources. Using my extensive experience in this area, I was able to quickly review the workflow processes and provide solutions in the management of project interdependencies, where project and resource conflict existed.My proposals were implemented by all the existing Project Managers.

Cambio Health (Short-Term Contract) Mar 2009 - Jan 2010

Programme Manager Senior Manager

My role was to provide Programme Management for the development and implementation of 3 major systems (A&E, specialist care and general wards) spanning 3 general hospitals located in and around Greater Manchester.

Working alongside the MD to respond to software tenders for the NHS trust. This work involved a series of planning, presentations, interviews for the procurement of multimillion pounds worth of contracts.

Salford Primary Care Trust March 2006 - Jan 2009

Programme Manager (Senior Manager)


This role relied on solid programme management and excellent communication skills. My role was to programme manage the development of three new government mandated Healthy Living Centres (sometimes referred to as LIFT or Gateway Centres). These centres housed a variety of Council and Health services to the public in Salford.

My duties were to ensure the complex and diverse requirements of multi-organisational services. To ensure these were captured, managed and successfully implemented. The highly complex specification for this infrastructure utilised many new technologies. These required commitment from all partner organisations, robust planning, local development, operational management and disaster recovery.

Key aspects of my role in the successful delivery of these centres:

Effective negotiation and communications at all levels

Robust planning and control

Ability to influence and motivate

Concise and timely project documentation and accountability

Efficient risk/incident management/process review.

All three centres were delivered on time and within budget and received an overwhelming positive response from the public and related organisations.

Salford Primary Care Trust Oct 2003 - March 2006

Project Manager

Responsible for the project management and development of a new service, which provided call centre access for Diabetes patients Care Call. This work began with the� � successful tendering and procurement of bespoke software. This facilitated non-clinical staff to use a set mandate to contact patients, enabling a much more structured, consistent care pathway. All concerns were escalated to clinical staff, this proved to be a cost effective way of the monitoring and management of diabetes patients.

I then led on a new, innovative project, integrating clinical information from both Acute and Primary Care, creating a single patient record for patients with long-term conditions. This allowed multi clinical professionals to access vital information at the point of delivery of health care. This work had not been undertaken in the NHS before and was the first of its kind.

Having full responsibility for the Project my role was to liaise with the supplier to ensure developments were on-track, and met specification. Excellent communication skills were vital to ensure all of the 62 GP practices and the hospital were committed to the project. I worked closely with a 3rd party supplier, Graphnet to develop and deliver solutions, It involved working with 2 GP suppliers to deliver the National GP2GP message, which was used for the first time as part of this development. The project was successfully implemented and provided critical clinical information when and where needed by health care professionals.

Salford Royal Foundation Hospitals Trust ` Oct 2002 - Oct 2003

Project Manager and Senior Research Analyst


My role at Salford Royal enabled me to work closely with the Diabetes team, preparing and analysing data for service delivery, research, and published papers. This work progressed to developing and implementing the local solution for the National QUIDS (Quality Indicators for Diabetes System). Having gained considerable experience, and success in this role, I was asked to undertake the Project Management for the development of an integrated clinical information system.

British Oxygen Company Jan 2000 - Oct 2002

Manager of an outlet sales centre that supplies the engineering, fabrication, refrigeration industries and the NHS, with all their Gas and associated peripheral equipment requirements.


References

Andy WadsworthHead of Business SupportRochdale Boroughwide HousingSandbrook HouseSandbrook WayRochdale, OL11 1RY01706 273818Email: [email protected]

Mr David BaxterCommissioning DirectorBristol NHS TrustMarlborough Street Bristol BS1 3NX0117 976 6600

Stephanie Austin Associate Director of Information & PerformanceLancashire Care NHS Foundation TrustTrust HQSceptre Point Sceptre WayWalton SummitPreston, PR5 6AWT: 07507 838907Email: [email protected]

Dr Bob Young Senior Consultant, Medical Effectiveness DirectorSalford Royal Hospitals TrustStott LaneSalford, ManchesterM6 8HDTel. 0161 296 5157 Email: [email protected]





Copy Of Last Reference:

REFERENCE REQUEST FORM

Reference for: JOHN BURNSJob applied for with RBH: PERFORMANCE MANAGEMENT IMPLEMENTATION OFFICER

Reference provided by: Stephanie Austin

Your Job Title: Associate Director of Information & Performance

Your Organisation: Lancashire Care NHS Fdn Trust

What post/job did this applicant hold in your Organisation?

John held the position of Project Manager and then Programme Manager whilst at Salford NHS. I was the Head of Informatics from 2001-2011.

SECTION 1

1. Dates this person was employed at your organisationFrom: Oct 2003 To: Jan 2009

2. How long have you known this person? Since Oct 2003

3. In what capacity or relationship? Manager and colleague

If selected “other” please give more details here

4. Do/did you have any cause for concern about this persons time keeping? �

NO

If Yes, please provide details:

5. How many days of sickness absence has this person taken in the previous 24 months (or if employed for less than this, how many days taken during the period of employment) and how many occasions does this represent?

No. of days sickness* None No. of occasions of absence* None

* Maternity and Disability (in accordance with the Disability Discrimination Act 1995) related sickness absence should be excluded.

6. Is this person currently subject to a live disciplinary warning?

NO


If Yes, please give details:

7. Has this person completed a satisfactory probationary period with your organisation?

YES

If No, please give details:

8. Would you re-employ this person in your organisation?

YES

If NO, please provide details of reason

SECTION 2 MORE DETAILED INFORMATION ABOUT THIS APPLICANT �

It will be helpful if you could also provide us with information about this applicants performance in� the post(s) held with you or your organisation. Please select the appropriate box. (X inserted for selected performance)

Knowledge in own area of work

Poor Satisfactory Good Excellent X

Working relationship with line manager(s)

Poor Satisfactory Good Excellent X

Team working Poor Satisfactory Good Excellent X

Effective working with external partners or organisations Poor Satisfactory Good Excellent. X

Ability to work under pressure

Poor Satisfactory Good Excellent. X

Commitment to equal opportunity in both service provision and employment Poor Satisfactory Good Excellent. X

Comments to support any negative ratings:

Or

It is our company policy to not provide the above level of detail


You are invited to add any other comments you wish in respect of this person's suitability to carry out the responsibilities of this post with RBH. The Job Profile outlines the key duties and the competencies required.

John has a unique set of skills which are ideal for new developments, working with suppliers / teams and generally getting people on board - even with difficult projects. My team implemented integrated clinical systems/dashboards and performance tools which were utilising technology from multiple suppliers, never before used in the NHS. I believe this project succeeded because of Johns ability to move the project forward and keep people motivated and on board, plus bridging the gap between technical know-how and end users. It was the first time I'd seen NHS software suppliers giving their time to commit to such a project, similar models are now implemented across the UK.

I'd have no hesitation in employing John again, he was an asset to the team and well respected from colleagues, executives and suppliers.

This information is accurate to the best of my knowledge

Signed*: Name: Stephanie Austin

Date 6/11/13


John-Burns CV May 2015

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