Jes-lin-final Work Related Attitude

8/6/2019 Jes-lin-final Work Related Attitude

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A set of favourable or

unfavourable feelings andemotions with which

employees view their

work.

an affective attitude


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ELEMENTS:

1. INDIVIDUAL FOCUS

2. OVERALL OR

MULTIDIMENSIONAL3. STABILITY OF JOB

SATISFACTION

4. Environmental impact


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1. INDIVIDUAL FOCUS

Refers to the attitudes of a

single employee.

MORALE- general term usedto described overall group

satisfaction when

assessments of individualsatisfaction are averaged

across all members of a work

unit.


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3. STABILITY OF JOB

SATISFACTION Attitudes are generally

acquired over a long

period of time.

job satisfaction is

dynamic, for it can

decline even more quickly

than it develops.


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4. Environmental impact

Job satisfaction is

one part of life

satisfaction.SPILLOVER

EFFECT-occurs in

both directionsbetween job and

life satisfaction.


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Pay

Ones supervisor Nature of tasks performed

Employees co-workers or

team; and Immediate working conditions


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SOME RELATED ELEMENTS

OF LIFESATI

SFACTION

LIFE

RELIGION

JOBFAMILY

LEISUREPOLITICS


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or employee loyalty

degree to which an employee

identifies with the organization

and wants to continue actively

participating in it.


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1.Good attendance

records

2.Demonstrate a

willing adherence to

company policies,

and

3. Have lower turnover

rates.

Organizationally

committed employees

will usually have thefollowing:


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BENEFITS OF JOB SATISFACTION

STUDIES1. Monitoring Studies- give management an

indication of general levels ofsatisfaction in a company.

2. Additional benefits

- flow of communication in all directions isimproved

- Safety valve or emotional release- Training needs can be identified

- Plan and monitor new programs


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ADDITIONAL TOPIC:

EFFECTS OF EMPLOYEEATTITUDES

1. Employee performance

2. Turnover

3. Absences and tardiness

4. Theft

5.Violence

6. Other effects- example: organizational

citizenship behaviours


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1. Make the reward system closely tied to individualor team performance.

2. Set challenging goals with employees.3. Define clear role expectations so that employees

struggling with ambiguity can overcome thatconcern.

4. Refrain from attacking the employees attitude.5. Provide frequent feedback to satisfy the need for

information about performance levels.6. Exhibit a caring, considerate orientation by

showing concern for employee feelings.7. Provide opportunities for employees to participate

in decision making.8. Show appreciation for appropriate effort and

citizenship behaviours.


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1. Pay attention to employee attitudes.

2. Take time to explore and monitor

employees nonworking environment.3. Consider your role as a manager of

performance.

4. View employee attitudes asmultidimensional. Differentiate amongsatisfaction, involvement, commitment, and

work mood when discussing them.5. Create different programs and actions to

impact turnover, absenteeism, tardiness,

theft, and citizenship behaviours.


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6. Commit yourself to a regular and

systematic process of measuring employee

satisfaction.7. Involve employees in the purpose, design,

administration, and interpretation of survey

results.

8. Recognize that attitudes can be changed,

including your own.

9. Monitor both absenteeism and

presenteeism phenomena.10. Search for ways to reduce both employee

theft and actions that bend the rules for

personal gain.


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75% of the nations

employees are looking for anew job.

Society of humanresource management

- Cora daniels


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Jes-lin-final Work Related Attitude

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