Strategic use of emotional intelligence in organizational ...
Its Organizational, Not Individual Intelligence that matters!
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Transcript of Its Organizational, Not Individual Intelligence that matters!
So where are we?
We have a realization that we need to respond to change by being change-ready, be Agile.
Despite that realization we are not Agile and so is our Business.
Organizations, though may express in different ways, do admit that because of their non-Agility, they are at competitive disadvantage.
WE DON’T KNOW WHY WE ARE NOT AGILE DESPITE DOING EVRYTHING.
What we know is that our people do not help us. They are de-motivated, dis-engaged, detached.
To be successful, the very core of the organization – It’s Management Values Goals
Policies People need to be fully engaged – enthusiastic and involved with work.
According to Towers Watson’s latest survey 60-75% of workforce is disengaged.
And it’s not that organizations are not investing in solving disengagement problem. But miserably failing.
What are we doing wrong?
We are running 21st Century
businesses with 20th Century
workplace practices and programs, with 19th Century Mind set!
We need mind set shift, that will bring
required cultural shift.
It’s not just top-down or bottom-up but its from all directions at all levels.
We are focusing on Individual
intelligence and not at Org
intelligence.
Impact We live in silos walled by roles and departments:
I know my job, you mind yours
I have my goals to take care, I don’t have time for yours
Growth, not based on Skills, focused to fit Org Chart:
Growth means I get to dictate terms
I have no clue how to help myself, and do you think I care for yours?
Lack of Big Picture:
I don’t know why I am doing what I am doing
I can plan as far as I can see
Each man for himself:
No accountability
Shifting blame
We talk events and never catch patterns
It’s a court case, no one is asking for solution
No clue where the actual problem is, complete picture is missing
Impact Stick to Process:
Act as soon as you receive alert
Act when it’s your turn
We create reactive pro-activeness when our actions are not intentional
We stop caring
Blame the process if it doesn’t take care of my actions
Who dares to question existing system:
No scope of improvement
Boiling frog syndrome
FAILED LEADERSHIP
Fixing everything under the sun is your job
Ignorant to the very fact that there is a problem
Cold to issues they can’t solve (which is mostly everything)!
Divided and broken
Past Experience based planning, that may not meet current changing needs
Solution – Organizational Intelligence
We need an organization that works together and has an internal network
such that all the needed knowledge travels across like blood in vessels. It is this
capacity of an Organization to be collective intelligent – Organisational
Intelligence – That makes it Agile and helps achieve required Business Agility
How to manifest Org Intelligence OneTeam Culture
It’s not about individuals, but about entire team, and departments and Org.
Team winning
Team accountability
Team growth by growth of each individual
Ready to fail
Openness and constructive criticism and debate
Learning Org:
Learning is benchmark of growth
Skill based growth
Individual motivation based on:
Mastery
Purpose
Autonomy
Meaningful Org information neural network:
System thinking
Shared Vision
Everyone knows WHY?