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1
CHAPTER-1
INTRODUCTION
1.1 INTRODUCTION TO EMPLOYEE MORALE
DEFINITION
Prof.Mee,However, holds the view that good employee morale is the mental attitude
of the individuals or the group,which enables an employee to realize that the maximum
satisfaction of his drives coincides with the fulfillment of the objective with those of the
company,and subordinates his own desires to those of the company.
INDIVIDUAL AND GROUP MORALE
Individual s morale is related with knowing ones own expectations and living up to
them.if oneis clear of his own needs and how to satisfy them most of the time,his morale
is height.individuals morale is a single persons attitude towards life.while group morale
reflect s the general exprit de corps of a collective grip of personalities.
FACTORS EFFECTING MORALE
According to Mc Farland ,the important factors which have a bearing on morale are;
The attitude of the excutives and managers towards the subordinates. Working
condition, including pay, hours of work, and safty rules. Effective leadership and an
intelligent distribution of authority and responsibility in the organization. The design of
organization structurewhich facilitates the flow of work and the size of the organization.
DETERMINATION OF LEVELS OF WORKS MORALE
The organization itself
The nature of the work
Thelevelofsatisfaction
The supervision received
The perception of the self
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Workers perception of the past awards and future opportunities for rewards
TYPES OF MORALE
High morale is represented by the use of such terms as team spirit.low morale
on the another hand is described by such words and phrases as apathy ,bickering
,jealousy ,pessimism,fighting,dis loyality to the organization,dis obedience of the orders
of the leader,dislike of or lack of intrest in,ones job and laziness.
MEASUREMENT OR EVALUATION OF MORALE
The indicators of morale are the various attitudes and behaviour patterns of
employees,which have to be properly and correctly interpreted to determined the kind of
organizational climate and mores which prevaile at agiven time. The most commonly
used method for measuring are,
Observation
Attitude or morale surveys
Company records and report
Councelling
WARNING SIGNS OF LOW MORALE
Signs of low morale are generally not noticed till it is obviousely low or when
something has gone a miss. By the time management reognises the fact that the morale
has deteriorated,it is faced with one crisis or another.perceptive managers are therefore
constantly on the lookout for clues to any deterioration in the morale of the employees.
Among the more significant of the warning signals are the following
High rate of absentism
Tardiness
High labour turn over
Strike and sabotage
Lack of pride in work
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Wastage and spoilage
1.2 ABOUT THE INDUSTRY
HISTORY OF FOOTWEAR
There is evidence , which shows that the history of shoe started in 10000 B.C .
ie , at the end of paleolithitic period.painting of this time in caves in spain and in the
south france make reference to foot wear.among the utensils of rock there caved several
weapons that were used to scrap skin ,which indicates that the art of training is very
old .in the Egptian Cypogeus (under ground chambers used to funerals),whose age is
between six thousand and seven thousand years.painting were discoverd representing the
various stages of the preparation of the leather and the footwear.In cold countries moccas
is the protector of the feet and in hot countries sandal is still, the most used.the Egyptian
sanduls were made of straw ,papyrus or of palm fibre.
FOOTWEAR INDUSTRY
Now a days wearing footweare is a necessity rather than a fashion for the
human being.Hence the demand for the footwear is also increasing day by day.the
different classes of people use different types and quality of footwears depending upon
their purchasing power.the middle and lower income group prefer low cost,durable ,wear
and bear resistant footwears that can be used in all domestic conditions where as the high
income groups prefer the latest type of footwears which are highly costlier.The first
preference of the middle and lower income group is the poly vinyl chloride (pvc)footwear
,which will satisfy all their requirements with regard to the footwear.
Popularity of pvc chappal is increasing among the people and it will lead to thedemand for their chappals.As a result ,almost all footwear chappal manufactures are
trying to shift their chappals from their chappals from rubber to the pvc chappals.
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NEW THREATS IN FOOTWEAR INDUSTRY-DEVOLOPMENT IN
TECHNOLOGYPVC footwear industry is capital intensive and changes of technologies in the
market care too fast.Everyday ,new modes are entered in the market.Now an EVA
technology based product has a trend in market.so many models have entered in the
market by using his technology.
INCREASING IN PURCHASING POWER
Devolopments in human life caused to change their living conditions.If people get more
income than earlier,automatically hat will effect their selection.This scenario affect the
footwear also.Normal consumers of the pvc footwear may go to the leather type chappal.
NEW TRENDS IN MARKET
New version of pvc with synthetic leather supper model has good demand in the
market.This sector has every hard competition in the market.At the same time so many
new entrants have entered in to the market without maintaining sufficient quality in
chappals.They provide chappals with in the price level of existing full pvc chappal.This
fact will affc\ect theirexisting market
NEW MODELS
In any consumer product trend for new model is an important movement.Some
may succeed and other may fail .some models become a fashion for season. This may
boost existing model also.
COMMUNICATION GAP
Comparing to other product ,footwear is a well complicated product and so the
margin is very low.The budgeted of funds towards advertisement is restricted up to a
certain level because it will affect the price structure of the product.Majoriy of the
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consumers are village people ,especially the working class,and hence to create an image
among the group is so expensive.
1.3 ABOUT THE COMPANY
A BRIEF HISTORY OF CALIFER POLYMERS Pvt
In malabar region,industrial devolopment were very low up to 1990s .Radiant
mould and compound was the first pvc footwear unit in the region.Gradually kozhikode
district has become the producers of 75% of footwear in kerala.In kozhikode kollathara
a village in the district had great number of chappal company. Knpwing the scope of
resin pvc chappal group of persons decided to start pvc manufacturing unit.They formeda private limited company named CALIFER POLYMERS Pvt Ltd with an auhorised capi
tal of rs 36 lakhs.
CALIFER POLYMERS Pvt. Ltd is a registered private limited company
constituted in 1994 with the special objective of manufacturing pvc footwear.It is situated
at Kakkencheri in Malappuram District near Calicut University.The place where the
Calicut University is a beutiful an ideal place with regard to transportation facility.,water
facilities,cheap labour etc.It is note worthy that the company has to got all helps from the
government to start the venture.It has been registered as a small -scale industry.The most
memorable day for the company was 16 th july 1995 ,when the production activiies of the
company were started.Initially the installed capacity of the company was 6000 dozen
pairs of chappals a year.
But now it has been increased to 80000 dozen.The company has suffered a net
loss of Rs 177800/- during the first year of operation and later it enjoyed profits only.
The corporate mission of the company is to achieve and maintain customer satisfaction
through sustained quality in the product and services at all times.In order to achieve this
,thecompany is taking care for the purchase of raw materials to the distribution of the
product to the customers.The company is providing the footwear with 100% pure pvc and
virgin material offering better comfort ,finish,colour,light weight and durability.The price
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of the product is also reasonable.And by which demand for this company is increasing
day by day in kerala.
CAPITAL STRUCTURE
The company started its operation with authorised capital of Rs 3600000/-.Along with
this , it acquires a loan of Rs3300000/-.from Static bank of travancore,Calicut for
working capital purpose.The capital of the company comprises the following;
TERM LOAN
The company availed a loan of Rs3200000 from kerala state financial corporation in
1995 96.The loan was against the security of land ,building and machinery.The re
payment of loan was made in monthly instalments and has to pay intrest at the rate of
17.5% per annum.The loan was taken for 7 years and by now the loan amount has been
repaid.
MARGIN MONEY LOAN
A margin money loan of Rs 100000/- was obtained from the District Industries
Centre,Malappuram .The repayment of this loan was started only after 4 years and 3
months from the date of loan taken. The interest is charged for this loan is at rate or 11.5
% per annum.The entire loan amount was repaid.
STATE GOVERNMENT SUBSIDY
As an average the concern from has got from the state government 15%
investment subsidy on the cost of land,building,machinery,equipments,which comes to
Rs .100000/-.
PROMOTERS CAPITAL
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The company has the promoters authorized capital of 3600000 divided in to
equity share of Rs .10/- each.Among this ,300000 share were issued and 3000000 is paid
up.The company accepts the fact that the investors must get a regular return in both
income as well as capital appreciation and believes in sharing the profit with its share
holders.
CHAPTER-11
MAIN THEME OF THE PROJECT
2.1 OBJECTIVE OF THE STUDY
To understand how morale has an impact on productivity in Califer Polimers
pvt,ltd.
SECONDERY OBJECTIVES
To measuring the determination of workers morale
To identify specifically which type of morale effect productivity
To identify how morale is related to perfomance
To measure the effect of morale
Finally to find as how morale is evaluated.
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2.2 SCOPE OF THE STUDY
The study is conducted for CALIFER POLYMERS PVT,LTD, targeted to
employees as to find out the impact of morale on productivity for a periode of 3
month
Introduction with the various employees backed by the a structural questionnaire
was the main source of qualitative data
Initially the study required to really more explanatory research .the study also
covers to the tools to improve employee morale inturn increase the productivity
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2.3 LIMITATIONS OF THE STUDY
Time consuming is one of the limitations. in a specified time we must complete
our project work
Highly transportation cost are there, due to this we didnt take interview to all
respondent
During the course of investigation some the employees are non-co-operate
Some particular questions in the survey confuses to respondents.so it takes as
much time to analyses the respondents.
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2.4 RESEARCH METHODOLOGY
Research methodology is a way to systematically solve the research problem it may be
understood as a science of new research is done scientifically.A careful investigation or
inquiry specially through search for new facts in any branch of knowledge
RESEARCH DESIGN
A research design is the systematic arrangement of ondition for collection and analysis of
data in a manner that aims to combine relevance to the research purpose with economy in
procedure.
A research design is the logic framework or plan for study the guides the collection
and analysis of the data.in this study the descriptive research is followed.
DESCRIPTIVE RESEARCH
It includes surveys and fact-finding enquiries of different kinds.the major purpose of
the descriptive research is description of the state of affairs as it exits at presnt .in social
science and buisiness research we quite often use the term export facto research for
descriptive research studies.at main charecteristics of the method are that the researcher
has no control over the variables ,he can only report what has happened or what is
Happening.
SAMPLING PROCEDURE
SAMPLE DESIGN
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A sample design is a definite plan for obtaining a sample from a given population.it
refers to the technique or procedure the researcher would adopt in selecting items of the
sample.sampling design is determined before collecting the data.there are many sample
designs.
TYPES OF SAMPLE DESIGN
CONVENIENCE SAMPLING
This sampling methode involves a purposive or deliberative selection of particular
units of the universe for onstituting a sample which represent the universe. When
population elements are selected for inclusion in the sample based in the case of access.in
this study the samples are taken on the basis of convenience sampling.
TYPE OF UNIVERSE
Clearely define the set of objects,technically called the universe .the universe can
be finite or infinite. in this study the finite universe is used like as the total number of
califer polymers workers is called as universe.
POPULATION
The population is selected from the Califer polymers.
SAMPLE FRAME
PARAMETERS OF THE INTREST
The frame comprises of employees of the Califer polymers
SAMPLE SIZE
This refers to the number of items to be selected from the universe to constitute a
sample.the size of the sample in this study is 125.
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Some important sub-groups in the population about whom we would like to
make estimates.in this study the Califer polymers workers are the parameters of the
intrest.
SOURCE OF DATA COLLECTION
PRIMARY DATA
The primary data are those, which are collected a fresh and for the first time. And
thus happen the be original in character. The primary data has collected through the
observation. The data relating to the different process and data regarding the salary of the
workers and the development ideas, present changes, the current problem prevailing in
the company and all the data are collected through the observation.
SECONDARY DATA
The secondary data are those which have already been collected by someone else
and which already had been passed through the satisfacal process. Information for this
study had been collected from the secondary data, like records, old report, journals and
internet.
MEASUREMENT SCALES
Measurement scales are either undimensional or multidimensional.generally
rating scale should be balanced,with in an equal number of favourable and unfavourable
response.
STATISTICAL TOOLS USED
Simple percentage analysis
The percentage analysis is obtained when ratios are multiplied by 100 so, one
figure is taken as base and it is represented by 100.
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Simple Percentage = No of respondents x 100
Total no of respondents
Chi square test
Chi square method is used for difference between the some category and external
training. Chi square is an important non parametric test and as such no rigid assumptions
are necessary in respect of the type of population.
As a non parametric test chi square can be used
As a test of goodness to fit
As a test of independence
Formula
Chi square = (O-E) ^ 2/E
Where
O= observed frequency
E= expected frequency
Degree of freedom= (D-1)
Level of significants
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2.5 REVIEW OF LITERATURE
The purpose of the literature review was to determine what information is
available on The relationship of morale and employee performance. Although the
specific word morale was not used this text, the Successful Managers Handbook
dedicates two chapters concerning leadership and motivational skills (Davis 1992). The
authors express the need to foster teamwork, coach and develop others, and the
importance of motivating others. This text was more of a self-help book that did not
involve quantifiable data
concerning my premise, but clearly the importance of a workforce that feels good
about what they do is significant in the overall mission of any organization. Other
publications reviewed included an applied research project from the National Fire
Academy: Developing an Employee Moral Index in the Emergency Services
Organization (Hunter 1997). This was an effort to index morale based on employee
satisfaction. The following factors were constructed to determine employee satisfaction:
Mean hours of sick leave taken 2. Ratio of refusals to acceptances to volunteer for
overtime with pay. 3. Number of grievances filed in a given period. 4. Composite scores
of job satisfaction 5. Mean performance evaluation scores. Each of the factors were then
weighted and tabulated to determine the morale of the subject fire department. The author
drew the conclusion that there was a strong direct causative correlation between high
productivity and high morale and vice versa. Richard Arwood, a retired Fire Chief and
renowned NFA adjunct wrote in an issue of Speaking of Fire points out the potentially
most cost effective way in which a fire service can increase productivity is through a
formal positive reinforcement program. In other terms highly motivated employees are
more productive employees (Arwood 1989).Randy Novak, now director of Fire Service
Training in Stillwater Oklahoma, wrote an article entitled Much More To Morale Than
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You Might Think. This 1990 article appeared in the Minnesota Fire Chief magazine. In
it, he mentions several of the external factors that influence morale that were listed in this
research projects survey instrument.
Listening, keeping people informed, encouraging participation, promoting a
positive attitude as leaders are all cited by Novak as being effective means in responding
to employee concerns (Novak 1990).
Rodney Nordstrom of Nordstrom and Associates (a private consulting firm
specializing in employee productivity) had the ominous task of rebuilding the morale of
the Codes Administration for the City of Kansas City Missouri, following the tragedy and
subsequent scandal surrounding the Hyatt skywalk collapse. Inspectors were thrown into
the mix of corruption in expose that showed them loafing on the job. Nordstrom sites
feedback as being the single most positive influencing factor in restoring the employees
morale. He sites feedback as being effective in the treatment of all productivity concerns
from accident reduction to increasing the number of inspections (Nordstrom 1985).
BOCA Past President Gerald Jones took over the directorship of codes for the City of KC
Missouri during this storm of controversy. He writes that employee productivity and
morale were at such a low that he sought the advise and services of an outside private
sector firm to help restore his agency (Jones 1985).
In a June 1995 article in the publication Occupational Health and Safety Alan
Colledge sites the example of the Union Pacific Railroad diesel shops increase in injury
claims over a two year period. The employees felt that management cared more for
production than for the well being of the workforce. A ten-member committee was set up
with representatives from all sides of the issue. AIM, Attitude, Incentive, Morale was the
name given to this team of individuals. The group empowered its employees and gave
them a sense of ownership in the decision making process. The result was a dramatic
decrease in injuries and a commensurate level increase in productivity (Colledge1995).
William Ransom, President of Ransom & Associates (a management advisory firm)
writes: The morale of a business allows it to accomplish more than its cumulative
talents would suggest. It operates in a synergistic mode using management, employee and
customer participation to resolve its problems. He further lists three characteristics of a
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high morale organization: 1. Gives workers the freedom and autonomy to do their jobs. 2.
Rewards the employee for exceeding expectations. 3. Listens to employees, and swiftly
act to resolve any disputes. Ransom also sites that high morale organizations are more
productive than the competition (Ransom 1995).
Ben & Jerrys Ice Cream and Frozen Yogurt started out as a small company ran
by two guys (Ben & Jerry) and quickly grew to a major player in the franchise industry.
These admittedly simple guys soon realized that they needed the contributions of all
employees in the decisions that affected these employees day to day. They attribute their
success largely to the input from the employees into the decision making process. All the
literature that was reviewed echoed a common theme: employee input is crucial to high
morale.
Elton Mayo ran a series of experiments from 1927 to 1932 to determine how
changing the physical environment would impact production. These tests were dealt
primarily with the lighting of the work area at Western Electrics Chicago Hawthorne
plant. In a certain control group the test subjects continued to produce consistently even
when the lighting was reduced to near darkness. This single control group knew they
were being tested. Itwas later determined that the morale and motivation of the
consistently productive control group was their impetus for production. This phenomenon
would later be calledthe Hawthorne Effect (Fry 1989). Other public administration
authorities concur with the findings of the Hawthorne experiments. In the textbook
Organizational Theory: A Public Perspective these authors also concluded that the
significance of the Hawthorne effect was not the lighting or lack thereof, subjected to the
test subjects.
These authorities concluded the following: the most important factor influencing
the workers was not the physical environment, but the attitudes that resulted from the
workers seeing themselves as important to the ongoing experiment (Gortner 1997).
The literature all indicated that there is a by-product of employee input and morale and it
translates into a more productive workforce. This literature review only served to further
solidify my theory that an increase in the independent variable X, morale will provide a
commensurate increase in the dependent variable Y, employee productivity.
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CHAPTER-111
ANALYSIS AND INTERPRETATION
CHI-SQUARE TEST AND ANALYSIS
TABLE 3.1
OPPORTUNITIES FOR IMPROVEMENT AND SELF DEVOLOPEMENT VS
RELATIONSHIP WITH SUPERIORS AND CO-WORKERS
HYPOTHESIS
H0 ; There is a significant relationship between opportunities for improovment and self
development and relationship with superiors and co-workers.
H1 ; There is no significant relationship between opportunities for improovment and self
development and relationship with superiors and co-workers.
OBSERVED TABLE
EXPETED TABLE
Very often Often Some
times
rarely Very
rarely
Total
Very good 66.976 16.192 5.888 1.472 1.472 92
Good 18.928 4.576 1.664 0.416 0.416 26
Moderate 2.912 0.704 0.256 0.064 0.0674 4
Poor 0.728 0.176 0.064 0.016 0.016 1
Very poor 1.456 0.352 0.128 0.032 0.032 2
Total 59 48 11 3 4 125
CHI-SQUARE TABLE
Very often Often Some
times
rarely Very
rarely
Total
Very good 58 22 8 2 2 92
Good 26 - - - - 26
Moderate 4 - - - - 4
Poor 1 - - - - 1
Very poor 2 - - - - 2
Total 91 22 8 2 2 125
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O E O-E (O-E)^2 (O-E)^2/E
58.000 66.976 -8.976 80.569 1.203
22.000 16.196 5.808 33.733 2.083
8.000 5.888 2.112 4.461 0.758
2.000 1.472 0.528 0.279 0.189
2.000 1.472 0.528 0.279 0.189
26.000 18.928 7.072 50.013 2.642
0.000 4.576 -4.576 20.940 4.576
0.000 1.664 -1.664 2.769 1.664
0.000 0.416 -0.416 0.173 0.416
0.000 O.416 -0.416 0.173 0.416
4.000 2.912 1.088 1.184 0.407
0.000 0.704 -0.704 0.496 0.704
0.000 0.256 -0.256 0.066 0.256
0.000 0.064 -0.064 0.004 0.0640.000 0.064 -0.064 0.004 0.064
1.000 0.728 0.272 0.074 0.102
0.000 0.176 -0.176 0.031 0.176
0.000 0.064 -0.064 0.004 0.064
0.000 0.016 -0.016 0.000 0.016
0.000 0.016 -0.016 0.000 0.016
2.000 1.456 0.544 0.296 0.203
0.000 0.352 -0.352 0.124 0.352
0.000 0.128 -0.128 0.016 0.128
0.000 0.032 -0.032 0.001 0.032
0,000 0.032 -0.032 0,001 0.032TOTAL 16.752
Calculate value :16.752
Degree of freedom: (r-1)(c-1)=(5-1).(5-1)=16
Level of significance:5%
Significance table value=26.296
26.296>16.752
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Therefore H0 is accepted
INTERPRETATION
From the analysis it reveals there is a siognificant relationship between
opportunities for improonement and self development and relationship with supervisors
and co-workers.
TABLE 3.2
TOP MANAGEMENT APPRECIATION IN QUALITY WORK VS
CONSIDERING SUGGESTIONS FOR THE IMPROVEMENTS
HYPOTHESIS
H0: There is a significant relationship between the top management appreciation in
quality work and considering your suggestion for the improvement of the company
H1: There is no significant relationship between the top management appreciation in
quality work and considering your suggestion for the improvement of the company
OBSERVED TABLE
` Strongly Agree neutral disagree Strongly Total
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agree disagree
Strongly
agree
53 28 11 1 1 94
Agree 22 - - - - 22
Neutral 4 - - - - 4
Disagree 4 - - - - 4
Strongly
disagree
1 - - - - 1
Total 84 28 11 1` 1 125
EXPECTED TABLE
Srongly
agree
Agree neutral disagree Strongly
disagree
Total
Strongly
agree
63.168 21.056 8.72 0.752 0.752 94
Agree 14.784 4.928 1.936 0.176 0.176 22
Neutral 2.688 0.896 0.352 0.032 0.032 4
Dis agree 2.688 0.896 0.352 0.032 0.032 4
Strongly
disagree
0.672 0.224 0.088 0.008 0.008 1
Total 84 28 11 1 1 125
CHI- SQUARE TABLE
O E O-E (O-E)^2 (O-E)^2/E
53.000 63.168 -10.168 103.388 1.20328.000 21.056 6.944 48.219 2.083
11.000 8.272 2.728 7.442 0.900
1.000 0.752 0.248 0.062 0.082
1.000 0.752 0.248 0.062 0.082
22.000 14.784 7.216 52.071 3.522
0.000 4.928 -4.928 24.285 4.928
0.000 1.936 -1.936 3.748 1.936
0.000 0.176 -0.176 0.031 0.176
0.000 0.176 -0.176 1.721 0.176
4.000 2.688 -0.176 0.755 0.640
0.000 0.869 1.312 0.124 0.869
0.000 0.352 -0.869 0.001 0.352
0.000 0.032 -0.352 0.001 0.032
0.000 0.032 -0.032 1.721 0.032
4.000 2.688 -0.032 0.755 0.640
0.000 2.869 1.312 0.124 0.869
0.000 0.352 -0,869 0.001 0.352
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0.000 0.032 -0.352 0.001 0.032
0.000 0.032 -0..032 0.108 0.032
1.000 0.672 -0.328 0.050 0.160
0.000 0.224 -0.224 0.008 0.224
0.000 0.088 -0.88 0.000 0.088
0.000 0.088 -0.88 0.000 0.0080.000 0.088 -0.88 0.031 0.008
TOTAL 20.067
Calculate value;20.067
Degree of freedom: (r-1).(c-1)=(5-1).(5-1)=16
Level of significance:5%
Significant table value:26.296
26.296>20.067
Therefore H0 is accepted
INTERPRETATION
From the analysis it results there is a significant relationship between top
management appreciation in quality work and considering your suggestion for the
improvement of the company.
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TABLE 3.3
OPPORTUNITES TO UPDATE KNOWLEDGE AND SKILLS VS GOALS FOR
ACHIEVEMENT
HYPOTHESIS
H0 : there is a significant relationship between opportunities to update knowledge and
skills and goals for achievement.
H1: there is no significant relationship between opportunities to update knowledge and
skills and goals for achievement
OBSERVED TABLE
14 &15 Strongly
agree
Agree No
opinion
Dis agree Stromngly
disagree
Total
Yes 67 26 13 4 3 111
No 14 - - - - 14
Total 81 26 11 4 3 125
EXPECTED TABLE
14&15 Strongly
agree
Agree No
opinion
Dis agree Strongly
disagree
Total
Yes 71.928 23.088 9.768 3.552 2.664 111
No 9.072 2.912 1.232 0.448 0.336 14
Total 81 26 11 4 3 125
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CHI-SQUARE TABLE
O E O-E (O-E)^2 (O-E)^2/E
67.000 71.928 -4.928 24.285 0.338
26.000 23.088 2.912 8.480 0.367
11.000 9.768 1.232 1.518 0.155
4.000 3.552 0.448 0.201 0.057
3.000 2.664 0.336 0.113 0.042
14.000 9.072 4.928 24.285 2.677
0.000 0.912 -0,912 0.832 0.912
0.000 1.232 -1.232 1.518 1.2320.000 0.448 -0.448 0.201 0.448
0.000 0.336 -0.336 0.113 0.336
TOTAL 6.564
Calculate value ;6.564
Degrees of freedom:(r-1).(c-1)=(2-1).(5-1)=4
Level of significance:5%
Significance table value:9.448
9.488>6.564
Therefore HO accepted
INTERPRETATION
From the analysis it document there is a significant relationship between
opportunities to update knowledge and skill and goals for achievement
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SIMPLE PERCENTAGE& ANALYSIS
TABLE : 3.4
SATISFACTION LEVEL OF THE PRESENT JOB
S.NO Description N.o of responds Percentage
1 Highly satisfied 30 24.00
2 Satisfied 43 34.40
3 Neutral 52 41.60
4 Dissatisfied 0 0.00
5 Highly dissatisfied 0 0.00
Total 125 100.00
INTERPRETATIONThe above table shows that41.60% respondents \are neutral. and 34.40%respondents
are satisfied and 24% of the respondents are highly satisfied with the present job .
CHART-3.4
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SATISFACTION LEVEL OF THE PRESENT JOB
0
10
20
30
40
50
60
70
80
90100
Highlysatisfied
Satisfied Neutral Dissatisfied Highlydisatisfied
percentage
N.o of responds
TABLE-3.5
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LEVEL OF SATISFACTION WITH THE RECOGNITION OF THE
ORGANIZATION
S.no Description No of respondents Percentage
1 Excellent 23 18.402 Good 67 53.60
3 Moderate 35 28.00
4 Poor 0 0.00
5 Very poor 0 0.00
Total 125 100.00
INTERPRETATION
The above table shows that 53.60 %of respondents are saying good and 28 %of
the respondents are saying moderate and 18.40% of respondent are saying excellent about
satisfaction with the recognition of the organization.
CHART-3.5
LEVEL OF SATISFACTION WITH THE RECOGNITION OF THE
ORGANIZATION
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0
20
40
60
80
100
120
140
Excellent Good Moderate Poor Very poor
Percentage
No of respondents
TABLE- 3.6
LEVEL OF SATISFACTION WITH PAY OF THE ORGANIZATION
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S.no Description No of respondents Percentage
1 Excellent 33 26.40
2 Good 57 45.60
3 Moderate 20 16.00
4 Poor 15 12.00
5 Very poor 0 0.00Total 125 100.00
INTERPRETATION
The above table shows that and 45.60% of respondents are saying good and
26.40% of respondents are saying exellent about satisfaction with the pay of the
organization and 16% of the respondent are saying moderate and 12% of the respondent
are saying poor.
CHART-3.6
LEVEL OF SATISFACTION WITH PAY OF THE ORGANIZATION
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29
0
20
40
60
80
100
120
Excellent Good Moderate Poor Very poor
Percentage
No of respondents
TABLE- 3.7
LEVEL OF SATISFACTION WITH PERFOMANCE OF THE ORGANIZATION
S.no Description No of respondents Percentage
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1 Excellent 37 29.60
2 Good 41 32.80
3 Moderate 47 37.60
4 Poor 0 0.00
5 Very poor 0 0.00
Total 125 100.00
INTERPRETATION
The above table shows that37.60% of the respondents are saying moderate. and
32.80% of respondents are saying 29.60% of respondents are saying excellent about
satisfaction with the promotion of the organization
CHART-3.7
LEVEL OF SATISFACTION WITH PERFOMANCE OF THE ORGANIZATION
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0%
10%
20%
30%
40%
50%60%
70%
80%
90%
100%
Excellent Good Moderate Poor Very poor
Percentage
No of respondents
TABLE-3.8
LEVEL OF SATISFACTION WITH BONUS OF THE ORGANIZATION
S.no Description No of respondents Percentage
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1 Excellent 43 34.40
2 Good 57 45.60
3 Moderate 23 18.40
4 Poor 2 1.60
5 Very poor 0 0.00
Total 125 100.00
INTERPRETATION
The above table shows that45.60% of respondents are saying good and 34.0% of
respondent are saying excellent about satisfaction with the bonus of the organization and
and 18.40% of the respondents are saying moderate and 1.60 % of the respondents are
saying poor.
CHART-3.8
LEVEL OF SATISFACTION WITH BONUS OF THE ORGANIZATION
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0
20
40
60
80
100
120
Excellent Good Moderate Poor Very poor
Percentage
No of respondents
TABLE-3.9
ORGANIZATION HAVE BETTER MORALE
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S.NO Description No.of respondents Perentage
1 Yes 97 77.60
2 No 28 22.40
Total 125 100.00
INTERPRETATION
The above table shows that 77.60% of respondents are saying yes to organization
is having the better morale and 22.40% of respondents are no.
CHART-3.9
ORGANIZATION HAVE BETTER MORALE
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Yes
No.of respondents
Perentage
TABLE-3.10
WORKING ENVIORNMENT OF RESTING FACILITY
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S.no Description No of respondents Percentage
1 Excellent 42 33.60
2 Good 58 46.40
3 Moderate 19 15.20
4 Poor 6 4.80
5 Very poor 0 0.00
Total 125 100.00
INTERPRETATION
The above table shows that 45.60% of respondents are saying good and
33.60% of respondents are saying excenllent about working condition of resting facility
18.40% of the respondents are saying moderate and 1.60% of the respondents are saying
poor.
CHART-3.10
WORKING ENVIORNMENT OF RESTING FACILITY
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0
20
40
60
80
100
120
Excellent Good Moderate Poor Very poor
Percentage
No of respondents
TABLE-3.11
WORKING ENVIORNMENT OF SANITARY CONDITION
S.no Description No of respondents Percentage
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1 Excellent 42 33.60
2 Good 58 46.40
3 Moderate 19 15.20
4 Poor 6 4.80
5 Very poor 0 0.00
Total 125 100.00
INTERPRETATION
The above table shows that 46.40% of respondents are saying good and 33.60%
of respondents are saying excellent about satisfaction with the sanitary condition of the
organization and 15.20% of the respondent are saying moderate and 4.80% of the
respondent are saying poor.
CHART-3.11
WORKING ENVIORNMENT OF SANITARY CONDITION
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No of respondents
Excellent
Good
Moderate
Poor
Very poor
TABLE- 3.12
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RATING OF JOB RESPONSIBILITIES
S.no Description No of respondents Percentage
1 Excellent 52 41.60
2 Good 48 38.40
3 Moderate 13 10.40
4 Poor 12 9.60
5 Very poor 0 0.00
Total 125 100.00
INTERPRETATION
The above table shows that 41.60 % of respondents are saying excellent about
satisfaction with the job responsibilities of the organization and 38.40% of the
respomndent arte saying good and 10.40% of the respondent are saying moderate and
9.60% of the respondentsa are saying poor.
CHART-3.12
RATING OF JOB RESPONSIBILITIES
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TABLE-3.13
INDEPENDENCE TO EXPRESS YOUR VIEWS OR IDEAS TO YOUR
SUPERIORS
S.No Description No Of respondent Percentage
1 Strongly agree 30 24.00
2 Agree 43 34.40
3 Neutral 52 41.60
4 Disagree 0 0.00
5 Strongly disagree 0 0.00Total 125 100.00
INTERPRETATION
0
10
20
30
40
5060
70
80
90
100
Excellent Good Moderate Poor Very poor
Percentage
No of respondents
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The above table shows that 41.60% of the respondents are neutral. and 34.40% of
respondent are agree and 24% of respondent are strongly agree with the independence to
express your views or ideas to your superiors .
CHART-3.13
INDEPENDENCE TO EXPRESS YOUR VIEWS OR IDEAS TO YOUR
SUPERIORS
0%
20%
40%
60%
80%
100%
Strongly
agree
agree Neutral Disagree Strongly
disagree
Percentage
No Of respondent
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TABLE- 3.14
COMFORTABLE WITH THE POLICIES AND ADMINISTRATIVE
S.No Description No Of respondent Percentage1 Strongly agree 49 39.20
2 Agree 40 32.00
3 Neutral 23 18.40
4 Disagree 13 10.40
5 Strongly disagree 0 0.00
Total 125 100.00
INTERPRETATION
The above table shows that 39.20% of respondent are strongly agree to
comfortable with the policies and administrative and 32% of respondent are agree and
18.40%% of the respondent are neutral and 10.40% of respondent are disagree.
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CHART-3.14
COMFORTABLE WITH THE POLICIES AND ADMINISTRATIVE
0
10
20
30
40
50
60
70
80
90
100
Strongly
agree
agree Neutral Disagree Strongly
disagree
Percentage
No Of respondent
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TABLE-3.15
TABLE SHOWING THE WORK LOAD
s.no Description No of respondents Percentage
1 Yes 59 47.20
2 No 66 52.80Total 125 100.00
INTERPRETATION
The above table shows that52.80% of respondent are saying no and 47.20% of
respondent are saying yes to work load .
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CHART-3.15
TABLE SHOWING THE WORK LOAD
yes
No of respondents
Percentage
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TABLE-3.16
AVAILING LEAVE OFTEN FOR PERSONAL
S.NO Description No of respondents Percentage
1 Very often 53 42.40
2 Often 37 29.60
3 Some times 23 18.404 Rarely 12 9.60
5 Very rarly 0 0.00
Total 125 100.00
INTERPRETATION
The above table shows that 42.40% of respondent are saying very often to
availing leave for personal.29.60% of respondent are saying often and 18.40% of
respondent are saying some times and 9.60% of respondents are saying rarely.
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CHART-3.16
AVAILING LEAVE OFTEN FOR PERSONAL
0
20
40
60
80
100
120
Very often Often Some
times
Rarely Very rarly
Percentage
No of respondents
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TABLE-3.17
AVAILING LEAVE OFTEN FOR WORK STRESS
S.NO Description No of respondents Percentage
1 Very often 33 26.40
2 Often 47 37.60
3 Some times 37 29.60
4 Rarely 8 6.40
5 Very rarely 0 0.00Total 125 100.00
INTERPRETATION
The above table shows that.37.60% of respondents are saying often and
29.60% of respondent are saying some times, 26.40% of respondent are saying very often
availing leave for work strss and 6.40%of respondent are saying rarely.
\
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CHART-3.17
AVAILING LEAVE OFTEN FOR WORK STRESS
0
50
100
150
200
250
Very
often
Often Some
times
Rarely Very
rarely
Total
Percentage
No of respondents
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TABLE-3.18
AVAILING LEAVE OFTEN FOR PROBLEM WITH SUPERIORS
S.NO Description No of respondents Percentage1 Very often 28 22.40
2 Often 42 33.60
3 Some times 33 26.40
4 Rarely 12 9.60
5 Very rarely 10 8.00
Total 125 100.00
INTERPRETATION
The above table shows that.33.60% of respondent are saying often and 26.40% of
respondent are saying sometimes and 22.40% of respondent are saying very often
availing leave for problem with superiors and 9.60% of respondent are saying rarely and
8% of respondent are saying very rarely.
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CHART-3.18
AVAILING LEAVE OFTEN FOR PROBLEM WITH SUPERIOR
0
10
20
30
40
50
60
70
80
Very often Often Some
times
Rarely Very rarely
Percentage
No of respondents
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TABLE-3.19
LEVEL OF JOB ALLOWING TO BE CREATIVE
S.No Description No Of respondent Percentage
1 Strongly agree 47 37.60
2 Agree 53 42.40
3 Neutral 11 8.804 Disagree 14 11.20
5 Strongly disagree 0 0.00
Total 125 100.00
INTERPRETATION
The table shows that and 42.40% of respondents are agree 37.60% of
respondent are strongly agree to their job allowing to be creative and and 11.20% of
respondent are disagree and 8.80% of the respondent are neutral.
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CHART-3.19
LEVEL OF JOB ALLOWING TO BE CREATIVE
No Of respondent
Strongly agree
agree
Neutral
Disagree
Strongly disagree
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TABLE-3.20
TABLE SHOWING JOB CHALLENGES
S.No Description No Of respondent Percentage
1 Strongly agree 52 41.60
2 Agree 48 38.40
3 Neutral 20 16.004 Disagree 5 4.00
5 Strongly disagree 0 0.00
Total 125 100.00
INTERPRETATION
The table shows that 41.60% of respondent are strongly agree to their job
challenging is enough and 38.40% of respondent are agree and 16% of the respondent are
neutral and 4%of respondent are disagree
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CHART-3.20
TABLE SHOWING JOB CHALLENGES
0
10
20
30
4050
60
70
80
90
100
Strongly
agree
agree Neutral Disagree Strongly
disagree
Percentage
No Of respondent
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TABLE-3.21
LEVEL OF SATISFACTION WITH THE HEALTH
S.no Description No of respondents Percentage
1 Excellent 73 58.40
2 Good 32 25.60
3 Moderate 10 8.00
4 Poor 10 8.00
5 Very poor 0 0.00
Total 125 100.00
INTERPRETATION
The table shows that 58.40% of respondent are saying excellent to level of
satisfaction with the health and 25.60% of respondent are good and 8% of the respondent
are moderate and 8% of respondent are poor
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CHART-3.21
\ LEVEL OF SATISFACTION WITH THE HEALTH
Excellent
Good
Moderate
Poor
Very poor
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TABLE-3.22
LEVEL OF SATISFACTION WITH THE SAFETY
S.no Description No of respondents Percentage
1 Excellent 59 41.20
2 Good 31 24.80
3 Moderate 23 18.40
4 Poor 7 5.60
5 Very poor 5 4.00
Total 125 100.00
INTERPRETATION
The table shows that 47.20% of respondent are saying excellent to level of
satisfaction with the safety and 24.80% of respondent are good and 18.40% of the
respondent are moderate and 5.60% of respondent are poor and 4% of respondent are
very poor.
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CHART-3.22
LEVEL OF SATISFACTION WITH THE SAFETY
0
10
20
30
40
50
60
70
Excellent Good Moderate Poor Very poor
No of respondents
Percentage
TABLE-3.23
LEVEL OF SATISFACTION WITH THE SOCIAL SERVICE
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S.no Description No of respondents Percentage
1 Excellent 68 54.40
2 Good 41 32.80
3 Moderate 8 6.40
4 Poor 8 6.40
5 Very poor 0 0.00Total 125 100.00
INTERPRETATION
The table shows that 54.40% of respondent are saying excellent to level of
satisfaction with the social service 32.80% of respondent are good and 6.40% of the
respondent are moderate and 6.40% of respondents are poor.
CHART-3.23
LEVEL OF SATISFACTION WITH THE SOCIAL SERVICE
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0
20
40
60
80
100
120
140
Excellent Good Moderate Poor Very poor
Percentage
No of respondents
TABLE-3.24
SWITCH OVER JOBS WHILE COMPANY IS AT LOSS
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s.no Description No of respondents Percentage
1 Yes 97 77.60
2 No 28 22.40Total 125 100.00
INTERPRETATION
The above table shows that 77.60% of respondent are saying yes to switch over
jobs while company is at loss and 22.40% of respondent are no.
CHART-3.24
SWITCH OVER JOBS WHILE COMPANY IS AT LOSS
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0%
10%
20%
30%
40%
50%60%
70%
80%
90%
100%
No of respondents Percentage
No
yes
TABLE-3.25
LEVEL OF ACCEPTANCE TO GET LESS SALARY AND CONTINUE WHILE
COMPANY IS AT LOSS
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s.no Description No of respondents Percentage
1 Yes 63 50.40
2 No 62 49.60
Total 125 100.00
INTERPRETATION
The above table shows that 50.40% of respondents are saying yes to accept get
less salary and continue while company is at loss and 49.60% of respondents are no.
CHART-3.25
LEVEL OF ACCEPTANCE TO GET LESS SALARY AND CONTINUE WHILE
COMPANY IS AT LOSS
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yes
No of respondents
Percentage
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TABLE-3.26
INVOLMENT OF ORGANIZATION CHANGE IN MORALE OF EMPLOYEE
BEHAVIOUR
s.no Description No of respondents Percentage
1 Yes 33 26.40
2 No 92 73.60
Total 125 100.00
INTERPRETATION
The table shows that 73.60% of respondent are no.and 26.40% of respondent are
saying yes for want to make organization change in morale of employee behavior
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CHART-3.26
INVOLMENT OF ORGANIZATION CHANGE IN MORALE OF EMPLOYEE
BEHAVIOUR
0
20
40
60
80
100
120
140
No of respondents Percentage
No
Yes
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CHAPTER-1V
FINDINGS , RECOMMENDATION,CONCLUSION
AND SCOPE FOR FUTURE WORK
4.1 FINDINGS AND INFERENCES
CHI-SQUARE FINDINGS
From the analysis it reveals there is a significant relationship between
opportunities for impropovement and self development and relationship with
superiors and co-workers
From the analysis it document there is a significant relationship between top
management appreciation in work and considering your suggestion for the
improvement of company
From the analysis it result there is a significant relationship between top
management appreciation in quality work and considering your suggestion for the
improvement of the company
SIMPLE PERCENTAGE ANALYSIS
The 53.60% of respondent are saying good with the recognition of the
organization
The 77.60% of respondent are saying yes to organization is having better morale
The 52.80% of respondent are saying no to the work load
The 58.40% of respondent are saying excellent to the level of satisfaction with the
health.
The 54.40% of respondent are saying excellent to level of satisfaction with the
social service.
The 77.60% of respondent are saying yes to switch over jobs while company is atloss.
The 50.40% of respondent are saying yes to to accept get less salary and continue
while company is at loss.
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The 73.60% of respondent are saying no far want to make organization change in
morale of employee behavior
4.2 RECOMMENDATION
Organization can make arrangements of exact pay in bonus where it facilitates the
employee to work in better way
Employee welfare facilities like resting room and sanitary condition can be
maintained well. Health and safety measures also to be adopted in protection.
Employee rating of responsibilities can be viewed in standard way and feedback
can be provided to the employees.
Organization has to develop the environment with proper outline of policies and
procedures that prevail now.
Work stress stays a factor f or absenteeism from observation , so organization can
make employee feel to work in stress free by implementing any stress relating
factor.
Job specifications does not give any creative sense for the employees,so
management can enrich the job by motivating with different constraints.
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4.3 CONCLUSION AND SCOPE FOR FUTURE WORK
The study employee morale and its impact on productivity has observed in
Califer polymers pvt,ltd with conducting the procedures of various analysis where the
research reveals that the over all morale in the organization is fair.but with small areas of
low coverage like health,safety measures ,welfare facilities and stress factor has to be
taken steps for better improvement.
Organization employee morale is the major factor to determine the
environment. Organization can take steps that make the firm to perform effectively in
organization culture and better productivity.
Finally I conclude that the employee morale have great impact on
productivity in califer polymers pvt ltd. the positive morale help the concern to improve
its productivity,and the negatve morale effect in negative way.
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