ITAM Tools Day, November 2015 - ITAM Review
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Transcript of ITAM Tools Day, November 2015 - ITAM Review
What to look for in a SAM Tool & Key Differentiators
www.itassetmanagement.net
Martin Thompson The ITAM Review
News, Reviews and Resources for ITAM, SAM & Software Licensing Professionals
What is modern SAM? SAM Industry Drivers
1. Audits 2. Financial Transparency 3. Innovation 4. Consumer-led demand
www.itassetmanagement.net
Efficiency Efficiency
Agility
Compliance
News, Reviews and Resources for ITAM, SAM & Software Licensing Professionals
SAM Tools Key Components
www.itassetmanagement.net
Auto-‐discovery Inventory So:ware recogni<on
So:ware usage
Product use rights Compliance
News, Reviews and Resources for ITAM, SAM & Software Licensing Professionals
SAM Tool Infrastructure
www.itassetmanagement.net
• Software delivery focus • Auto-discovery • Software Usage • Datacenter / Virtual / Mobile • Agent vs. Agentless SCCM /
Al<ris / LANDESK etc.
News, Reviews and Resources for ITAM, SAM & Software Licensing Professionals
SAM Tool Key Components
www.itassetmanagement.net
Auto-‐discovery Inventory So:ware recogni<on
So:ware usage
Product use rights Compliance
• Mobility • Secondary Use • Up/Downgrade • Multiple Versions • Virtual / Mobility
News, Reviews and Resources for ITAM, SAM & Software Licensing Professionals
Tool Selection Advice Most Common Pitfalls
1. Trying to boil the ocean 2. Not knowing what success looks like 3. Thinking that SAM tool implementation is like plugging in an appliance
Selection Advice
1. What software publishers shall we focus on (Don’t boil the ocean) 2. What data do we need to manage our agreements? (Begin with the end
in mind) 3. What tools can help us? (Record keeping, automation and heavy lifting) 4. Proof of Concept / Proof of Value PODCAST: RFI, RFP, POC Best Practice http://www.itassetmanagement.net/2015/11/09/rfx/
www.itassetmanagement.net
News, Reviews and Resources for ITAM, SAM & Software Licensing Professionals
Criteria – What to look for
www.itassetmanagement.net
Visibility Show me everything I have
Auto-‐discovery Inventory (desktop, datacenter, mobile, cloud), accuracy
Iden<fica<on Help me iden<fy everything I have correctly
So:ware recogni<on, product use rights, publisher statements, integra<on with procurement systems, license models (device, user, processor, etc.)
Risk Priori<ze the risks for me
Reconcilia<on, Compliance repor<ng, priori<za<on of risk, suggested remedia<on and advisory, accuracy
Efficiency Help me stretch my money further
So:ware usage monitoring, suite op<miza<on, iden<fying redundancy, cheaper alterna<ves, spend signals, contracts prepara<on, architecture op<miza<on.
Agility Enable me to make beQer decisions
Service request and authoriza<on, ITSM integra<on, scenario modeling, asset register, linking costs to services
Con<nual Service Improvement
Support me to improve my SAM maturity
Excep<on repor<ng, root cause analysis, work flow automa<on, performance dashboards
News, Reviews and Resources for ITAM, SAM & Software Licensing Professionals
www.itassetmanagement.net
Criteria – What to look for
News, Reviews and Resources for ITAM, SAM & Software Licensing Professionals
Further Reading
www.itassetmanagement.net
2015 SAM Tool Buyers Guide Deep dive on criteria and RFI language http://www.itassetmanagement.net/2015/02/28/sam-tool-buyers-guide/
News, Reviews and Resources for ITAM, SAM & Software Licensing Professionals
Market Options
SAM Tool License Types • Project, Perpetual,
Subscription, SaaS, Huge Growth in SAM Managed Service • De-risking through MSP,
slowly taking in-house when ready
www.itassetmanagement.net
http://www.itassetmanagement.net/2015/10/15/sam-msp-group-test-2015-results/
News, Reviews and Resources for ITAM, SAM & Software Licensing Professionals