Introduction

“Independent consultants in IT Asset Management and Software

Asset Management”

Founders of

www.samuserplatform.com

Financial View

Service View

Operational View

IT Asset Management (ITAM)

•Procurement mgt•Contracts mgt•License mgt, SAM•Stock mgt

IT Asset Management processes (ITAM)

•Financial mgt•Portfolio mgt•Vendor mgt•Invoices, etc

AMDB

•SLM•Release Mgt•Incident Mgt•Problem Mgt

Service Management processes (ITIL)

•Change mgt•Security•Config mgt•etc

CMDB

•Monitoring•Automated Inventory•Batch Mgt•Output Mgt

System Management processes

•Storage Mgt•Event Mgt

IMDB

Cost Transparancy& FinancialControl

Customersatisfaction

End to endmanagement

SAM 5W’s (Fundamental Questions)

1.What Software do we have ?– How much was bought? In stock? What type of license? Which usage rights? Who

requested it? Who authorized it? What contracts do we have? Which Proof of Purchase do we have ? Etc,…

2. Where is it ?– Where installed? Which department? Which PC/Server? Where are the certificates

and contracts? Who is reponsible for software on stock? Where is the PoP? Etc,…

3. What is actually being used ?– Is it installed and is it actually being used ?

4. What is the contribution to the business goals ?– Does the software support the business processes? Does it have a value add? Or is it a

‘nice to have’?

5. What does it cost our organization ?– How much money is involved? Exploitation, M&S renewals, depreciation,

compliancy risks (fines), etc

4%

35%

38%

23%

28%

34%

38%

0%

38%

31%

31%

1%

33%

33%

33%

0%

10%

20%

30%

40%

50%

60%

70%

80%

90%

100%

20-99 100-499 500+ ALL

# of PC seats

Other Cost reduction Compliance mitigation Operational efficiency

Q. What prompted your SAM activity?

Source: IDC UK Survey 2008

Facts & Figures SAM

• Threat of forced Vendor Audit or Compliance Review

• Desire to control operations and reduce costs

• Need standardization for business service delivery

• Better control of software contracts e.g. expirations

Drivers for Software Asset Management

Our Solutions

ITAM CG License

Management

Services

ITAM CG SAM

ServicesSAM as a Service

17-aug-09

Our approach

17-aug-09

Organisation&

Control

Tooling

People & Culture

Service Portfolio &Processen

100%

"Reactive"

‘’Predictive’’

"Proactive""Cost Transparancy,

Financial Control"

• Auto Discovery• Contract Management• License Position• Compliancy plan

• SW License Management• SW Usage Monitoring• Cost Control • Reuse• Chargeback• Planning

• SAM • SW Strategic Planning

“Baseline"

• Stay compliant• Regularly License checks• Central License Desk

Organisation&

Control

Tooling

Mensen &Cultuur

Service Portfolio &Processen

StandardisatieCentrale regie

Organisation&

Control

Tooling

Mensen &Cultuur

Service Portfolio &Processen

CompliancyAlle producten

Organisation&

Control

Tooling

People&

Culture

Service Portfolio &

Processes

InitialScope:

Top 3 vendors

Benefit area’s

� IT Governance � Gain immediate

visibility into your complete enterprise to drive informed decisions

� Improve efficiency of other Enterprise functions - Help Desk� Assets repaired more

swiftly by reducing desktop visits

� Improved Security– Ensure antivirus

software is up to date– Track patches

OperationalEffectiveness

�Understand how assetsare being utilized

�Optimize Deployment� Monitor configuration

standards� Minimize overbuying� Minimize idle and lost

assets � Improve Planning and Decision Making� Recovery /

contingency / insurance strategies

� Mergers / acquisitions� Improve Assessment of Technology Capabilities� Real time enterprise

infrastructure ‘picture’

Expense Control

�Provide detailed reports for regulatorycompliance� Sarbanes-Oxley� Role-based security

limits access to sensitive data

�Ensure all users are compliant with corporate standards� Correct platforms and

patches� No unauthorized

software�Compare actual usage/installation of software to current licenses� Tie financials to reality

Compliance

Business Case for SAM

20%New capability

80%Sustaining & Running Existing capability

Tot

al IT

OP

EX

$$’

s 30%New capability

70%Existing capability

Reduce current spend by 30% or release funds for investment

Increase abilityto enhance solutions

DecreaseMaintenance &

Operating costs

IT Budget Allocation

With ITAM Consulting Group’s

Software Asset Management solutions!

7%

3%

5%

3%

2%

maintenance renewals

license agreements

excess spent

over licensing

unused software

20% Savings with efficient SAM

Our people

• 20+ Experienced Consultants

• Certified ITIL; Prince II

• Microsoft Certified Professional – SAM

• ISO 19770

• Expertise in Asset Management and Service Management solutions (HP/Peregrine; Assyst; Opsware Asset Management; Express Metrix; Software Organiser, MRO, Centennial, InControl, etc…)

• Expertise in organisational and cultural change.

Some References …• Rabobank International• Rabobank Netherlands• ING• ABN AMRO• Achmea• Aegon• Telegraaf Media Group• Robeco• Corus R&D• ROC van Twente• Deltion College • Getronics• TNT Post Group• ATOS Origin• Ministery of Education• Ministery of Defense• DSM• ABP• Mayfran Europe• Dutch Space• ETC• UPC• HP• Gasunie• GGZ Oost Brabant• Ministery of general affairs• Ministery of Social affairs• Rijkswaterstaat• Essent• Inter Access• LogicaCMG• Fabory

ITAM Consulting GroupEmail: sales@itamcg.comTel. +31 (0)35-64 62 618;

www.itamconsultinggroup.com

www.samuserplatform.com