IT Report 2016-2017

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Annual report for the management of information systems Of HOI MEA Company Presented By : Hussien Gaber Information System Manager

Transcript of IT Report 2016-2017

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Annual report for the management of information systems Of HOI MEA CompanyPresented By : Hussien GaberInformation System Manager

1- Printers & photocopiers -I had the privilege of joining the company in April 2015 and directly assess the Departments systems and company information as well as services provided to other departments and the results were as follows:1. printers and photocopiers have been initiated according to recommendation I quickly started and found the following:1.1 6 photocopiers branded HP black and white multi-functions between Maadi (headquarters), El Salam factory and two multi-functions color copier, all are used (company bought it old)1.2 machines mentioned above were in bad conditions with the exception of Port Said factory machine their was maintenance contract with the supplier (very high cost) rather consumption is staffed with highly qualified technicians and waste due to the high price of their own inks and falling under non-genuine inks which have a factor in the consumption of Photocopiers.1.3 having lots of small printers in all company offices and representing also the high cost of printing company.

We studied the problem from two ways: 1.1 search companies for maintenance of printers, photocopiers and annual maintenance contract work, but this solution consumed much time searching and found the lack of credibility and the manipulation of hand performances, plus the cost was high in addition to cost and inks that are mostly non-native1.2 search for companies to submit bids for new machines; there were two Xerox and Canon Inc. and both are pioneers in this area. After the financial presentations, we found display of Canon best materially with equal professional presentations and has been discussed with the company to get the best deals with commitment to quality and service provided including (maintenance original parts inks ensure change Photocopiers in case of damage by 60%)

The actions taken were:

1- Printers & photocopiers

2. Company E-MailFound many problems with e-mails provider 1.1 lack privacy and doubts of your company's email hacked. 1.2 inability to add any new email accounts since the end of the allocated space for the company from the service provider (LINK). 1.3 high cost of email account that reached annual 100 pounds per account.1.4 there were more than one domain (such as Hoi-group.net - Hoi-aste.com - hoi-aste.net - hoi-group.com

1.1 we look for companies that offer protected emails, non-porous, provide greater capacity and give us availability to create unlimited number of email accounts.1.2 directly we transfer our mail hosting from LINK to the other company and switching (.net) to (.com) with retention of employee mails.1.3 we keep working with LINK domain until the transfer to the new domain with messages to both send Post-it notes email on domain link reports change email (@hoi-group.net) to (@hoi-mea.com) and was done and we are today without crashes only normal day problems.1.4 By end of 2015 we had 200 E-mail Account with mail server capacity 30GB but by end of 2016 we have 350 E-mail account with 60 GB mail server capacity

The actions taken were

3- The internal network of the company 1.1 By End of 2015 we built new network infrastructure in a professional way in the implementation of the work of the network, easy maintenance, follow their problems and also the possibility of network transfer from one place to another with the exploitation of all parts of the network like LAN switches, patch panel, Vez Blatt and Racks all that with minimum loss near to 10%.

4- Attendance System & IN\Out sequence lack of attendance and parting company staff and accommodates gives full control of the entry and exit of personnel So we work hardly for the following points.1.1 after searching for attendance and in/out system on similar companies (Alcan MobiServe) and a search for appropriate quotations; installed machinery entry and exit the main building and the Villa and linked to our attendance system ( this for hardware)1.2 we got OTMS attendance system which is included with SAP System1.3 we work directly to compline our hardware and software to have full controlled attendance system

5- VPN connectionThe lack of a link between the branches of the Company factories and administrative buildings.1.1 find the best service providers between Link, Te-Data and Etisalat Misr; differentiate between presentations and settled on the Etisalat Misr.1.2 Already linked between both the main building and villa as well as October factory and El Salam factory and running to link other factories.The action taken was

6- Internet Connection Bad and slow Internet service and no more than an Internet connection from different companies even have one in reserve.1.1 Internet Speed has been modified to 4 Mbps in both the Villa and the main Building.1.2 new Internet line was installed 4 MB from another company (TE- Data) to be backup line in HQ. The action taken were

7- surveillance Cameras The absence of CCTV systems in administrative buildings and factories or were not working.1.1 Directly we estimate needed for this project do execute it on steps1.1.1 Main building HQ in maadi done with 13 indoor camera and 7 outdoor camera recode for 20 days.1.1.2 Vella in Maadi done with 11 indoor camera and 5 outdoor record for 25 days.1.2 Surveillance cameras in el salam Factory as we know that the factory will transfer to 10th of Ramadan factory we do partial project to control and securing the main entrances so that it can be used again in a factory 10th of Ramadan.1.3 also partial project was done in 10th of Ramadan factory until we pass with hall project in the factoryIT Team Take this project as A major project

8- internal PBX The company's PBX is too old and the number of lines is not sufficient to meet the needs of the company.As we discuss this project last report and postponed itWhen we transfer to the new building this project considered as major issue we begin to find the best solution we find that we can go with Panasonic ks50 because it has a lot of feature we can use it1.1 It contain 64 internal telephone line.1.2 It contain 6 external line.1.3 dsp card we will use it to connect with factories as internal extension in our pbx.1.4 Contain voice message and auto redirect services.

1st project in new building

9- Company Website The company's website is very bad and contains many old information as well as a lot of incorrect data.1.1 after reviewing the company's website (www.hoi-group.com) found that contains a lot of old information and erroneous.1.2 a new site was created entirely in cooperation with Marketing dep. and a Lebanese company to become (www.hoi-mea.com)

The action taken was

A suitable Rack

Cooling System

Power Management

Rack Control

Partnership Management

Data Center === Brain of your companySince we start wit Information Systems Management HOI-MEA company and discovery of absence of data center we had been our main target of us is the establishment of a data center commensurate with business size of the company, also a scalable and modernizationWhat??Data Centers are specialized environments that safeguard your company's most valuable equipment and intellectual property.Data Centers house the devices that do the following:Process your business transactionsProcess and store your intellectual propertyMaintain your financial recordsRoute your e-mailsFile Server Hosting

One of the major projects assigned for the information management systems by the management of the company.Our responsibility is the processing landscape commensurate with the requirements of the SAP system. Directly we started to search for the requirements through our partners in the ECS Company to reach the best working environments for implantation and agreement was reached on what can be clarified in the opposite form.Our Strategy to make it easy and latest technology so we go toward virtual technology so no need to pay more in hardware we can do it by software which is more easy to upgrade with low costSAP System

10- inventory of all equipment received by company employeesNo database for (desktops laptops, GPS, printers, Digital Cameras and label machines) Complete inventory of all laptops and laptop, printers, digital cameras and GPS devices with existing employees and record it on our computer as well as receipts signed by replacing the existing mandate.

The action taken was

11- IT Storage lots of laptops off work and digital cameras without check or see faults.1.1 have been checked and restart what works for them and delivered to the company employees both by the nature of his work.1.2 those that did not work, used them as spare parts for the maintenance of any similar devices rather than to buy spare parts or new devices.

The action taken was

12-Purchasing Policies No service provided to company employees, whoever wanted to purchase or fix his device would go on his own; no control.It was agreed that any Purchases must be through information system dep. and Purchasing Dep. not by employees to avoid any errors in specifications and price.

The action taken was

- Now I am pleased to extend to you the action plan for 2016 We look forward to presenting it and add it to the information systems dep. 1-attendance and In\Out system circulated (factory factory October port said plant) and make it central to the main building.2. New network infrastructure for 10th of Ramadan factory.3. Camera surveillance system for all factories can be monitored through the Internet with storage units on each site.4. An inventory of all Company Assets registered on the bar code system each piece based and recorded on the SAP System in cooperation with warehouse management and inventory.5. Updating and linking all factories and company premises to become one.6. Enter the property (Scan by Mail) to all photocopiers.7. the work of the independent store systems and information management.9. planning for operation licenses for software company (Microsoft Windows Microsoft Office AutoCAD Adobe Acrobat Adobe Photoshop antivirus) on the stages are scheduled

Our thanks to you for your support and appreciation for us and our support for the completion of this work under your auspices.We hope that we deserve your trust in us Please continue your support for us to add more.Information System Department Hussien GaberAyman AhmedEmad Mohamed

Thanks Eng. Emad