IT Briefing Thursday, September 20, 2007

IT Briefing

Thursday, September 20, 2007

UniversityTechnologyServices

IT BriefingINTRODUCTION & VISION EXCHANGE & DATA

CENTERLANDESK & WEB

HOSTINGUPGRADES & CHANGES

BRETT CORYELLJOHN ELLISKAREN JENKINSPAUL PETERSEN

AGENDA FOR SEPTEMBER 2007

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UTS 2008 VISION

Brett Coryell, Deputy CIOEmory University

Together we can!

Improving Service Experience

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together we can!IMPROVING SERVICE EXPERIENCE

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working togetherBEING GOOD PARTNERS

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Stewardship

SUSTAINABLE COST EFFECTIVE SECURE

work togetherBEING GOOD PARTNERS

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Communicate

INTERNAL IT PARTNERS COMMUNITY

work togetherBEING GOOD PARTNERS

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align effortsUNIFY AND SIMPLIFY

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Projects

TIMELINESS METHODOLOGY UPDATES


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PROJECT PORTFOLIO• Create

• Balance

• Accelerate

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Services

RELIABILITY MONITORING SERVICE LEVEL AGREEMENTS


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optimize talentHELPING PEOPLE GROW

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Be Good Partners Unify & Simplify Help People Grow


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18?Questions

EXCHANGE & DATA CENTER UPDATES

John Ellis

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LANDESK & WEB HOSTING UPDATES

Karen Jenkins

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TRAINING OCTOBER 22 – 26 (~1,150/PER STUDENT) IN KENNESAW*

• Day 1 – Consoles, Agents, Inventory, Remote Control

• Day 2 – Reporting, SW License Monitoring, SW Distribution

• Day 3 – SW Distribution, OS Deployment

• Day 4 – OS Deployment, Profile Migration, Security Suite

• Day 5 – Security Suite

SEND EMAIL WITH FAS # TO: [email protected]

SEND EMAIL TO SAME ADDRESS WITH UNIT/SCHOOL DECISION TO IMPLEMENT LOCALLY OR USE CENTRAL SERVICE

landeskTRAINING

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UNDERWAY• Testing of beta sites

• Completing infrastructure build

NEXT STEPS• Pilot sites in early October

• Communication, documentation -- ongoing

COMING SOON• Web documentation at: http://it.emory.edu/webmigration

• TechTalk October 5th, time and location TBD

• User migration guide

web hostingKEY DATES

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MIGRATION• First sites to go live mid-October

• Phased migration

• WebComm team will do initial copy for testing

• Users test, modify as needed, approve migrated site

web hostingKEY DATES

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UPCOMING CHANGES FROM NCS

BORDER, CORE, AND FIREWALL• Firewall code Upgrade to 5.4eo6 (9/15)

• Router Code Upgrade (4 routers) to 3.5.0c (9/20)

• Admin Core/DMZ Firewall Migration (9/23)

• Enable Multicasting on the Core and select LANs

• Disable InterNAP

• Enable AtlantaIX

• Convert Academic & Admin Cores to OSPF NSSA

• Router Code Upgrade (10 Routers) to 3.5.0c

NETWORK & COMMUNICATIONS SERVICESupgrades & changes

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SINGLE VOICE PLATFORM• Convert Pediatrics from Nortel to Avaya Phones

WIRELESS• Convert Academic Wireless to NAT

NETWORK & COMMUNICATIONS SERVICESupgrades & changes

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?Questions

upgrades & changesNETWORK & COMMUNICATIONS SERVICES

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IT Briefing Thursday, September 20, 2007

Documents

Transcript of IT Briefing Thursday, September 20, 2007