Ism Presentation-jul 17

INTERNATIONAL SALES MANAGEMENTJul 2009

ISM ‐ All Rights Reserved 2009

About usHome Services Management Philosophy Contact

• About Us

• Services

• Management

• Philosophy

• Contact

International Sales Management (ISM) was founded in 2009 by a large group of Vietnamese Expatriates with world‐class sales, distribution, HR, logistics, finance and marketing expertise.

Home Services Management Philosophy Contact

ISM ‐ All Rights Reserved 2009

About Us

TRAINING:‐ Advance Sales Management Skills‐ General Management Skills‐ HR Management Skills‐Marketing Management Skills‐ Logistics Management Skills

RECRUITING – OUTSOURCING – HR SERVICES‐ Executive Search & Selection (SALES)‐Management Outsourcing‐ Payroll Service‐ Registration of labor & Compulsory Insurance

CONSULTING‐ Consulting for HRM processes and systems‐ Performance Management‐ Organization Restructuring

About usHome Management Philosophy ContactServices

1. SALES MANAGEMENT SKILLS• Effective sales• Sales training• Distribution Network

Development• Distributor Management• Modern Trade Channel• Sales Management• Sales Negotiation

3. TRADE MARKETING4. SHOPPER MARKETING5. MARKETING SKILLS

• Marketing Plan• Communication Plan• Brand Activation• Advertising Evaluation• PR Planning

6. LOGISTIC MANAGEMENT

7. GENERAL MANAGEMENT SKILLS• Leadership• Coaching• Professional Business

Presentation• Communication &

Collaboration• Business Etiquette• Strategies Development

8. HR MANAGEMENT• Compensation and

Benefits Management• Performance

Management• Organizational Culture

Development• Capability Development

Planning


WORLD‐CLASS TRAINNING PROCESS: Provide a total training experience• Customized based on assessment• Experiences‐based and practical oriented• Principle‐based theory• Encourage discussion and cross‐learning among trainees• Immediate application onto the job during training program

– “on‐the‐job training approach”• Regular follow‐up and evaluation for better improvement

and enhancement• Wide pool of qualified trainers per program to ensure

maximum exposure• Latest training methodology:

– Workshop: discussion and sharing– Video and Review– Role‐playing and Experimental Games – Professional training environment


WHAT YOU COULD EXPECT FROM OUR TRAINNING

SOLUTION:

• Practical and systemic results

• Right solutions for right problems

• Capability development as employee recognition/

talent retention

• Consistent: Aligned language, solutions and actions

across different functions

• Long‐term oriented: Follow‐up and “maintenance”

• “World‐class quality with local costs”


CUSTOMIZED PROGRAMS:

Develop and provide customized training programs according to customer specific situation and neeeds

OUR IMPLEMENTATION


WORLD‐CLASS RECRUITING & OUTSOURCING SERVICESAs we are expert in sales we can bring you sales experts for all levels

that fit to your choice and needs at different services levels:• Recruiting:

– Recruitment planning and budgeting– First ever and largest sales network in Vietnam– Principle‐based and standard screening and interview process

to bring you right people with right capacity, capability and attitude

– Integration with consulting service in designing optimal organizational structure and sales competency

• HR administrative services:– Labor contract– Payroll management – Mediation in conflict situation (employer & staff)

• Outsourcing– Performance management– Training and people / career development – Talent retention– Compensation and motivation scheme


WHY WITH US?

We serve you with world‐class quality and professional standards as we work on below principles:

• Confidential & integrity• Standard process and system• High ethical and professional standard • Principle‐based structure but practical solution• World class quality at local cost

So that we can add more value to you via:

• Cost‐efficient solution with high effective organization

• Optimize scale and complexity to fit to different business situation

• Integration with comprehensive talent management solution


What

• Integrated and comprehensive solutions for core business area of Marketing, Sales, HR, Supply Chain and Finance

• 360 degree approach which enable most practical and long term solution

How

• Specialized Strengths • Synergy of World‐Class Expertise, International

Experiences + Local Insights • Connection of Passion + Ownership + “Doing The Right

Things” + Creativity


ISM is one of the largest groups of Vietnamese expatriates and professionals who have assumed senior management roles locally and internationally with deep local knowledge and

world‐class expertise and experiences.

ISM DEAN:

MS. LINA LY NGOC TRAN• 8‐year experiences in HR at Procter &

Gamble Co.• HR Manager ‐ Talentnet Corporation• HR Manager ‐Mesa Group• Cross Border Logistics Manager– P&G• Area of Expertise: HRM and Cross Border

Logistics

About usHome Services Philosophy ContactManagement

CONSULTANT:MR. STEVE NGUYEN THANH VIET

• 1st Vietnamese Member of Management Team of Procter & Gamble Thailand, Indonesia and Vietnam

• A Vietnamese expatriate with 13‐year experiences with Procter & Gamble Co. 5 years expatriates in Asia

• 8 years experiences working with global modern retailers (Tesco, Carrefour, Metro, etc.)


RECRUITING & OUTSOURCING DIRECTORMS. VO THI HAI HOA

• 7‐year experiences at Procter & Gambleas senior business development manager, on‐hand experience in sales and distribution; organization development, trade marketing and brand building in Viet Nam and ASEAN.

• ASEAN MS&P (trade marketing –Laundry category)‐ P&G

• Area Manager (Distributor Team Leader‐P&G)

• Vietnam MS&P (trade marketing‐ Hair care category)‐P&G

• Section Manager ‐ P&G


Mr. DUNG NGUYEN• Country Manager – Dentsply Vietnam• 14 years experiences at P&G and Coca‐Cola at senior management level• Professionally trained and qualified trainer• Area of Expertise: General Management, Sales and Marketing

Mr. TIGER VU NGUYEN• 12‐year experiences Procter & Gamble as senior business development manager• 2‐year expatriate in Thailand and China• Professionally trained and qualified trainer across P&G Europe and Asia• Area of expertise: Sales, Marketing and HR

Ms ANNE HANSEN • Doctoral of Business Administration (DBA) – University of South Australia (Service Orientation Management)• Lecturer of Marketing Management, BBA, Assumption University, Bangkok• 5‐year experiences with P&G Cosmetics (SK‐II)• Area of Expertise: Marketing, Sales and General Management

PARTNERS & CONSULTANTS


Ms ANH NGUYEN• 12‐year experiences at P&G• Former ASEAN HR Manager – P&G• Professionally trained and qualified trainer cross P&G Asia• Area of Expertise: HR and Sales

MR. PHILLIPS PHONG NGUYEN• 8 years experiences of IT and System Engineering at P&G• Deploying P&G’s national distribution management system across partners and distributors• Professionally trained and qualified trainer across P&G Asia• Area of Expertise: IT, Sales and General Management

MR. PHUOC NGO• 13‐year experiences at Unilever, Nestle, Mead Johnson and Kimberly‐Clark as Sales Director• Lectured at HCM University of Economics• Professionally trained and qualified trainer across renown training centers in VN• Area of Expertise: Sales

PARTNERS & CONSULTANTS (Cont)


MR. DAVID PHUONG NGUYEN•13‐year experiences at P&G, currently most senior Vietnamese Manager in ASEAN• 3‐year expatriates at Germany and Singapore• Professionally trained and qualified trainer cross P&G North America, Europe and Asia• Area of Expertise: Sales and General Management

MS PHAM THUY PHUONG• 12‐ year experiences of Supply Chain Management at P&G and IKEA• Currently head of Purchasing ‐ Home Furniture company (IKEA)• Qualified trainer across renown Vietnam universities and institutes• Area of Expertise: Supply Chain and Logistics

PARTNERS & CONSULTANTS (Cont)


OUR PURPOSE – VALUE - PRINCIPLES

ISM PHILOSOPHY – PURPOSE:

• We commit to bring the best products and services around the world closest to Vietnam’s leading organization and talents via the highest standard and lowest cost

• We commit to be a strategic partner of our suppliers and customers by being honest, fair and doing the right things

• We commit to create more jobs via proactively recruiting, developing and qualifying potential employees and make our company a preferred place to work

• We commit to be socially responsible who proactively promote charity, Vietnamese’ Pride and environmental conservation

• In returns, customers, our employees and community will reward us with sustainable growth and prosperity

About usHome Services Management ContactPhilosophy

ISM PHILOSOPHY – VALUE:

• Integrity

• Passion for winning

• Leadership

• Ownership

ISM PHILOSOPHY – PRINCIPLE:

• We grow and sustain together with our customers and employees

• We treat our customers & employees as long‐term partners

• We treat our customers’ business & employees’ careers as our own

• We respect and we care for those we work with

• We always do the right things

• We think global and act local

About usHome Services Management ContactPhilosophy


SALES MANAGEMENT SKILLS

BASIC SELLING SKILLS/Bán hàng chuyên nghiệp và hiệu quả

SALES TRAINING/Huấn Luyện và Đào Tạo Nhân Viên Bán Hàng

DISTRIBUTION NETWORK DEVELOPMENT/Xây Dựng Hệ Thống Phân Phối

DISTRIBUTOR MANAGEMENT/Quản Lý Nhà Phân Phối

MODERN TRADE/Quản Lý Kênh Phân Phối Hiện Đại

MARKETING TRADE/Tiếp Thị Thương Mại

SHOPPER MARKETING/MARKETING Nhắm Đến Người Mua Sắm

NEGOTIATION SKILLS/Đàm Phán Trong Bán Hàng

SALES MANAGEMENT/Quản Trị Bán Hàng Chiến Lược

TRAINING COURSES


TRAINING COURSES

PROFESSIONAL AMANGEMENT SKILLS

LEADERSHIP/ Năng Lực Lãnh Đạo

ASSIGNMENT & DELEGATION/ Phân Công Trách Nhiệm & Ủy Thác

COACHING/Kỹ Năng Truyền Thụ và Phát Triển Nhân Viên Thuộc Cấp

PROFESSIONAL PRESENTATION/ Thuyết Trình Chuyên Nghiệp

EFFECTIVE COMMUNICATION/Nghệ thuật Giao Tiếp

TIME MANAGEMENT/Quản Lý Thời Gian Hiệu Quả

EFFECTIVE MEETING/Các buổi họp thành công


TRAINING COURSES

HR MANAGEMENT SKILLS

PERFORMANCE MANAGEMENT/Xây dựng hệ thống thúc đẩy và đánh giá kết quả làm việc

TRAINING & DEVELOPMENT PLAN/Xây dựng kế hoạch đào tạo và Phát triển và cho tổ chức

COMPENSATION & BENEFIT PROGRAMS/Xây dựng chế độ phúc lợi

HEADHUNTING & RECRUITMENT/Tuyển dụng & Thu Hút Tài Năng

INTERVIEWING SKILLS/Kỹ năng Phỏng Vấn


TRAINING COURSES

SUPPLY CHAIN & LOGISTICS MANAGEMENT

SUPPLY CHAIN CONCEPTS & PROCESSES/Hệ Thống Cung Ứng

PROCUREMENT & SOURCING/Tìm Kiếm Nhà Cung Cấp & Thu Mua

INVENTORY MANAGEMENT/Quản Lý Tồn Kho

WAREHOUSING/ Quản Lý Nhà Kho

SELECTING & MANAGING TRANSPORTATION PROVIDERS/Chọn lựa & Quản lý nhà cung cấp vận tải


TRAINING COURSES

MARKETING

MARKETING PLAN/Xây dựng kế hoạch Marketing

MEDIA PLAN/Xây dựng kế hoạch truyền thông

PR PLAN/Kế hoạch PR

BRAND ACTIVATION/Kích hoạt xây dựng nhãn hiệu

CAMPAIGN EVALUATION/Đánh giá hiệu quả quảng cáo

Partners

ISM OFFICE:– 3rd & 4th Floor, 165 Dao Duy Anh, Phu Nhuan Dist.,

HCMC

– Tel: (+848) 211 4008

– Fax: (+848) 38 451 815

CONTACTING• MS NADIA PHAM THUY NHUNG (SALES & MARKETING EXECUTIVE)

– Mobile: (+84) 975 595 482

– Email: [email protected]

• MS LINA LY NGOC TRAN (ISM DEAN)

– Mobile: (+84) 913 166 816

– Email: [email protected]

About usHome Services Management Philosophy Contact

mailto:[email protected]

mailto:[email protected]

Ism Presentation-jul 17

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