ISM Outreach Survey Results
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Transcript of ISM Outreach Survey Results
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ISM Outreach Survey Results
• In February 2009, asked public officials and emergency responders in 15 states to respond to public awareness survey via registered website.
• 362 completed surveys.– More than 2800 questions answered. – Seven questions posed.
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Survey Results
• Highly favorable responses. • Based on the survey results, following
assumptions can be made. The majority:– Are aware of pipelines in their community.– Have received pipeline safety information
previously. – Are informed (either very well or somewhat)
about pipeline safety.
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*respondents could select more than one answer
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*respondents could select more than one answer
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Survey Summary
• Of the 5,700 stakeholders targeted through mailing– 10% registered via website (591)– 61% who went to website took survey– 6% of all stakeholders targeted through
mailing (362)
• Highly favorable responses
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Survey Results
• The majority:– Prefer to receive written materials or e-mail
from us. Third choice: face-to-face meeting.– Know how to reach us via mailings, pipeline
markers or via National Pipeline Mapping System.
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Survey Results
• Improvements can be made in promoting these industry resources.
• The majority: – Are not familiar with 811, the national call
before you dig number. – Are not aware of NPMS where they can
access interstate pipeline maps.