is the perfect passionate - intugroup.co.uk · smile through world-class service ... They love that...

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Transcript of is the perfect passionate - intugroup.co.uk · smile through world-class service ... They love that...

intu Trafford Centre is the perfect expression of the intu philosophy.

about offering our customers the perfect shopping experience.

We’re

passionate

By creating compelling experiences that surprise and delight, we attract more people, from further, for longer.

That’s how we help retailers flourish.

through creative,innovative eventswith a difference

millioncustomer visits a year

momentsof joy

Ü

9 out of theUK’s top 20centres

Drivingfootfall

400

Making ourcustomerssmile throughworld-classservice

Enhancing customerexperience with

Keeping peopledigitally connectedwith free highquality WiFi

intu Trafford Centre is in the perfect location. Nowhere else in the United Kingdom, outside London, can draw on such a large and affluent population. We have a catchment of over 6 million people, who spend nearly £12 billion a year on retail goods, and 65% of our customers are ABC1.

Welcome to a world-class retail and leisure destination.

They come to shop and stay to eat... they come to eat and stay to shop. They come to watch a movie, to keep the family entertained.

Our customers love the huge variety of places to eat and drink. They love that there’s so much more to do, as well as shopping and eating, and that something different is always happening all year round.

Our annual footfall of over 30 million is growing every year and all sorts of people love to spend their time and their money here. 69% of our shoppers are female, 16% are aged from 16 to 24 and over 45% from 25 to 44.

A spectacular commercial success ever since it opened in 1998, intu Trafford Centre has gone from strength to strength.

With 1.9 million sq ft of retail, catering and leisure space, we are pretty good at giving people far more than what they came for. After all, we have a range of big name brands not found anywhere outside London, and the widest choice of leisure and retailing in the north west... but we aim to do more.

Of the millions of shoppers who come to intu Trafford Centre every year, many will be coming for the very first time. And we never forget that. Every single visit, whether it’s the first or the 101st, has to have that stop-you-in-your-tracks moment.

We want to surprise them with a few things they weren’t expecting, persuade them to stay a little longer than they intended and give them plenty of reasons to return.

So that when we say goodbye, it’s only until the next time.

au revoirarrivedercisee you soon

With its grand architecture, sweeping marble floors, statues, palm trees, murals and fountains, intu Trafford Centre is a permanent stage set with a walk-on part for everyone. A place everyone wants to see and where everyone wants to be seen.

splashout

Fun is as important as function and we work hard to make sure that people are constantly delighted and surprised.

intu Trafford Centre is the kind of place designed to put smiles on faces and where spending time is always a joy.

It’s our commitment to the quality of the whole experience that sets us apart. That’s probably why we get an excellent or very good overall rating from 94% of our customers*. And it’s the reason we have continued to perform strongly year on year.*Source: November 2013 customer exit survey.

11,500free

parking spaces

a population of nearly

9milliona 70 minute drive away

people less than

per annumaverage return visits 12 hours of shopping

every weekday

65

4

2

112

7

8

9

11

3

+stores equal

3milesof shopping indulgence

Highest grossing food and beverage offer in Europe, with sales exceeding

£70 millionper year

tasty

Year on year catering sales

growth

People have acquired a real taste for intu Trafford Centre. Maybe that’s because, when it comes to eating and drinking, they will find all the familiar names plus, if they’re feeling adventurous, a whole world of cuisines to explore.

We know that catering is famed for being fickle – everyone’s always after the next big sensation – so we’re constantly working to introduce new cuisines and exciting concepts to the centre.

At intu Trafford Centre, you can start your day with breakfast, eat until late at over 60 restaurants, cafés and bars, and enjoy shopping until 10pm every weekday.

That’s why the average dwell time is over two hours, at any time of the year.

over

restaurants,

open lateevery night

cafés and bars

We love to see people enjoying themselves and leisure has been a major part of intu Trafford Centre from day one. It’s a surefire way to encourage even more footfall and tempt people to stay even longer.

We really do have something for just about everyone. Kids love the LEGOLAND® Discovery Centre, complete with over 2 million bricks, and Sea Life with Europe’s first ever Sea Bed Walk. There’s a 20-screen ODEON IMAX cinema, urban high ropes adventure at Aerial Extreme, a Laser Quest arena, climbing challenges at The Rock and two 18 hole courses at Paradise Island Adventure Golf.

With all the leisure opportunities on offer in the centre and nearby, people get to have some serious fun when they are with us.

In fact, there’s so much to do, there are four convenient hotels for those who really want to make the most of it.

LEGOLAND®

Sea Life

Aerial Extreme

Laser Quest & The Rock

PlayGolf

Chill Factore

Airkix

Powerleague Soccer Dome

David Lloyd

DW Sports Fitness

Odeon imax

Paradise Island Adventure Golf

showtimeA sense of theatre is part of what makes intu Trafford Centre unique.It’s no surprise to find that we have a full, year-round programme of entertainment and events. We even have our own in-house TV production team, performance stage and Europe’s biggest video wall.

intu Milton Keynes

St David’s

intu Lakeside

The Mall at Cribbs Causeway

intu Braehead

Manchester Arndale

intu Trafford Centre

Sprucefield

intu Potteries

intu Derby

intu Merry Hill

intu Watford

intu Eldon Square

intu Metrocentre

intu Victoria Centre

intu Broadmarsh

intu Chapelfield

intu Uxbridge

intu Properties plc will be flexible in considering terms. Misrepresentation Act: intu Properties plc give notice that: 1. The information in this brochure is given in good faith but it is of a general nature only and given without responsibility on our part or that of any of our agents. Intending purchasers or tenants must satisfy themselves independently as to the accuracy of any matter on

which they intend to rely. 2. All negotiations are subject to contract and none of this information forms part of a contract or constitutes an offer of contract. 3. No representation or warranty is given by or on behalf of intu Properties plc or any of their group entities, other than any representations contained within any formal contract agreed.

Colin Flinn Senior Asset Manager

T +44 (0)161 749 1635

E [email protected]

@intugroup

intu-properties-plc

intu

@traffordcentre

/intuTraffordCentre

intuTraffordCentre

W intugroup.co.uk/intutraffordcentre