IQ+ install manual

61
www.qualitrolcorp.com Installation Manual Version 2.5

description

Manual de Instalación software IQ*

Transcript of IQ+ install manual

  • www.qualitrolcorp.com

    Installation Manual

    Version 2.5

  • iQ+ Installation Manual 29th November 2010

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    Table of Contents 1. System Requirements .......................................................................................... 3

    1.1 Application Software Requirements for installation ............................................ 3

    1.2 Hardware ............................................................................................................................. 3

    1.3 How to get required software for iQ+ ...................................................................... 7

    2. Installation ................................................................................................................ 8

    2.1 Installation .......................................................................................................................... 8

    2.2 Custom Installation ........................................................................................................ 20

    2.2.1. Installing Server and Client in Single Machine................................................. 20

    2.2.2 Installing Only Server ................................................................................................ 20

    2.2.3. Installing Only Client .................................................................................................. 20

    2.2.4. Installing Only Communication Manager ............................................................ 21

    2.2.5. Installing Client with Communication Manager ............................................... 21

    2.3 Upgrade .............................................................................................................................. 22

    2.4 Upgrade Scenarios ......................................................................................................... 28

    2.5 Installing in Fresh System .......................................................................................... 28

    3. Starting application ............................................................................................. 39

    3.1 Configuring default ports for iQ+. ........................................................................... 39

    3.2 Steps to configure ports for iQ+ in widows firewall. ........................................ 40

    3.3 Starting Server ................................................................................................................ 48

    3.4 Starting Client .................................................................................................................. 49

    4. Modify Installation ............................................................................................... 50

    5. Uninstall iQ-Plus .................................................................................................... 54

    5.1 Uninstall Scenarios ......................................................................................... 57

    6. Folders Installed by Setup ................................................................................ 60

    7. Glossary ................................................................................................................... 60

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    1. System Requirements

    1.1 Application Software Requirements for installation

    Windows XP Professional with SP2 (32 bit)

    Dot Net Framework 2.0

    Windows Installer 3.1 or Higher (for Windows XP)

    SQL Server 2005 Express edition or SQL Server 2005

    OR

    SQL Server 2008 Express edition or SQL Server 2008

    Microsoft Office 2003 or above - WinWord and Excel

    1.2 Hardware

    Single Machine

    Deployment 1

    Minimum Recommended

    Number of parallel device

    Support : 2 to 10

    Number of parallel device

    Support : 2 to 10

    iQ+ Client , iQ+ Server with

    Comms mgr and DB

    iQ+ Client , iQ+ Server with

    Comms mgr and DB

    Pentium IV 2.4 GHz Intel Core 2 duo 1.2 GHz or above

    Minimum 2 GB RAM Minimum 3 GB RAM

    50 GB or Above HDD ** 50 GB or Above HDD **

    1 Ethernet Port - 100 Mbps/1 Gbps

    1 Ethernet Port - 100 Mbps/1 Gbps

    1 Com Port(s) - For Modem 1 Com Port(s) - For Modem

    USB Port(s) - For Modem USB Port(s) - For Modem

    DVD/CD ROM for installation DVD/CD ROM for installation

    Pointing Device - Mouse Pointing Device - Mouse

    Display 1024x768 resolutions or

    More

    Display 1024x768 resolutions or

    More

    Single Machine Deployment 2

    Minimum Recommended

    Number of parallel device Support : 20 to 40

    Number of parallel device Support : 20 to 40

    iQ+ Client , iQ+ Server with

    Comms mgr and DB

    iQ+ Client , iQ+ Server with

    Comms mgr and DB

    Quad Core Xeon 2.0GHz, 2x6MB,

    1333MHz FSB

    Quad Core Xeon 2.0GHz, 2x6MB,

    1333MHz FSB

    Minimum 4 GB RAM Minimum 4 GB RAM

    450/1024 GB or Above HDD ** 450/1024 GB or Above HDD **

    1 or more Ethernet Port with 1 Gbps

    1 or more Ethernet Port with 1 Gbps

    1 Com Port(s) - For Modem 1 Com Port(s) - For Modem

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    USB Port(s) - For Modem USB Port(s) - For Modem

    DVD/CD ROM for installation DVD/CD ROM for installation

    Pointing Device - Mouse Pointing Device - Mouse

    Display 1024x768 resolutions or More

    Display 1024x768 resolutions or More

    Distributed Deployment

    Client Minimum - iQ+ Client Recommended - iQ+ Client

    Pentium IV 2.4 GHz Intel Core 2 duo 1.2 GHz or above

    Minimum 1 GB RAM Minimum 2 GB RAM

    50 GB or Above HDD 50 GB or Above HDD

    1 Ethernet Port - 100 Mbps 1 Ethernet Port - 100 Mbps

    DVD/CD ROM for installation DVD/CD ROM for installation

    Pointing Device - Mouse Pointing Device - Mouse

    Display 1024x768 resolutions or More

    Display 1024x768 resolutions or More

    Server 1 Minimum - iQ+ Server with

    Single Comms Mgr & DB

    Recommended -iQ+ Server

    with Single Comms Mgr & DB

    Number of parallel device

    Support : up to 50

    Number of parallel device

    Support : up to 50

    Quad Core Xeon 2.5GHz, 2x6MB,

    1333MHz FSB with addition same processor

    Quad Core Xeon 2.5GHz, 2x6MB,

    1333MHz FSB with addition same processor

    Minimum 6 GB RAM Minimum 8 GB RAM

    450/1024 GB or Above HDD ** 450/1024 GB or Above HDD **

    1 or more Ethernet Port with 1 Gbps

    1 or more Ethernet Port with 1 Gbps

    1 Com Port(s) - For Modem 1 Com Port(s) - For Modem

    USB Port(s) - For Modem USB Port(s) - For Modem

    DVD/CD ROM for installation DVD/CD ROM for installation

    Pointing Device - Mouse Pointing Device - Mouse

    Display 1024x768 resolutions or

    More

    Display 1024x768 resolutions or

    More

    Server 2 Minimum - iQ+ Server with Single Comms Mgr

    Recommended -iQ+ Server with Single Comms Mgr

    Number of Device Support : up to 50 to 70

    Number of Device Support : up to 50 to 70

    Quad Core Xeon 2.0GHz, 2x6MB, 1333MHz FSB

    Quad Core Xeon 2.0GHz, 2x6MB, 1333MHz FSB

    Minimum 6 GB RAM Minimum 8 GB RAM

    50 GB or Above HDD 50 GB or Above HDD

    1 or more Ethernet Port with 1 Gbps

    1 or more Ethernet Port with 1 Gbps

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    1 Com Port(s) - For Modem 1 Com Port(s) - For Modem

    USB Port(s) - For Modem USB Port(s) - For Modem

    DVD/CD ROM for installation DVD/CD ROM for installation

    Pointing Device - Mouse Pointing Device - Mouse

    Display 1024x768 resolutions or More

    Display 1024x768 resolutions or More

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    Server 3 Minimum - iQ+ Database Recommended - iQ+ Database

    Quad Core Xeon 2.0GHz, 2x6MB,

    1333MHz FSB

    Quad Core Xeon 2.0GHz, 2x6MB,

    1333MHz FSB

    Minimum 4 GB RAM Minimum 4 GB RAM

    450/1024 GB or Above HDD ** 450/1024 GB or Above HDD **

    1 Ethernet Port with 1 Gbps 1 Ethernet Port with 1 Gbps

    1 Com Port(s) - For Modem 1 Com Port(s) - For Modem

    USB Port(s) - For Modem USB Port(s) - For Modem

    DVD/CD ROM for installation DVD/CD ROM for installation

    Pointing Device - Mouse Pointing Device - Mouse

    Display 1024x768 resolutions or

    More

    Display 1024x768 resolutions or

    More

    ** Hard Disk size depends on number of device and Number parameter need to be downloaded for duration. The hard disk size given is for data storage. Space required for OS, Other software need to decide

    by the IT infrastructure team. For e.g. Qwave Premium type of device approx we need 7GB or above hard disk space for a year of data.

    C Drive (C :\) is Mandatory for making backup of Sever or/and client logs.

    Recommendation:

    For 2 to 10 devices single machine deployment 1 (Client, Server with Comms Mgr) High end desktops/Laptops is recommended

    For 20 or 40 devices single machine deployment 2 (Client, Server with Comms Mgr) is recommended

    For 50 to 100 devices distributed deployment is recommend with dedicated server (Server with Single Comms Mgr & Database) & Client in Separate Desktop/Laptop - Distributed deployment with Server 1.

    For 100 to 150 devices distributed deployment is recommend with dedicated Server with Database and 1 or more dedicated Comms Mgr servers - Distributed deployment

    with Server 1 & Server 2.

    OR For 100 to 150 devices distributed deployment is recommend with dedicated

    Database server and 1 or more dedicated Comms Manager servers Distributed deployment with Server 1, Server 2 & Server 3.

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    1.3 How to get required software for iQ+

    Dot Net Framework 2.0

    http://www.microsoft.com/downloads/details.aspx?displaylang=de&FamilyID=0856eacb-4362-4b0d-8edd-aab15c5e04f5

    Microsoft Windows Installer 3.1 Redistributable (V2)

    http://www.microsoft.com/downloads/details.aspx?FamilyID=889482FC-5F56-4A38-B838-DE776FD4138C&displaylang=en

    Microsoft SQL Server 2005 Express edition

    http://www.microsoft.com/downloads/details.aspx?FamilyID=220549b5-0b07-4448-8848-dcc397514b41&DisplayLang=en

    OR Microsoft SQL Server 2008 Express edition

    http://www.microsoft.com/express/sql/download/

    Microsoft SQL Server 2005 Management Studio Express

    http://www.microsoft.com/downloadS/details.aspx?familyid=C243A5AE-4BD1-4E3D-94B8-5A0F62BF7796&displaylang=en

    OR Microsoft SQL Server 2008 Management Studio Express

    http://www.microsoft.com/downloads/details.aspx?FamilyID=08e52ac2-1d62-45f6-9a4a-4b76a8564a2b&displaylang=en

    For SQL Server Hardware and Software requirement refer

    following Links:

    Hardware and Software Requirements for Installing SQL Server 2005 http://www.microsoft.com/sqlserver/2005/en/us/system-

    requirements.aspx

    Hardware and Software Requirements for Installing SQL Server 2008

    http://msdn.microsoft.com/en-us/library/ms143506.aspx#SE32

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    2. Installation

    Note: Extract the setup to C:\temp or D:\temp folder and then execute the iQ+

    Installer.exe. Extracting directly in to C:\ or D:\ derive may not install successfully.

    2.1 Installation 1) Run iQ+ Installer.exe. Language option screen will appear select preferred

    language. Click OK.

    Note: Always run the iQ+ Installer.exe instead of Setup.exe; during upgrade by running iQ+ Installer.exe it will display the language which was installed earlier.

    2) Preparing to install screen appears. This might take few seconds.

    3) Installation Welcome screen appears on the screen.

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    4) Select accept License Agreement to continue and Click Next.

    5) Click Browse, Choose destination location to install setup and Click Next.

    Recommended default C:\Program Files\Qualitrol\iQ-Plus\

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    6) Complete for Single Machine Deployment (Default)

    Installs iQ-Plus Client, Server, and Communication Manager and may be Database in single machine.

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    7) Custom for Distributed Deployment / Advanced User

    a. To install Client/Server & Communication Manager separately or both or

    Communication manager only.

    b. Select the feature to install and Click Next

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    Note: User has option to select various combinations when he select the

    setup type as Custom

    1. Client and Server

    This combination will install client with server in the target machine

    2. Server Only

    This combination will install server and may be Database in the

    single machine for more information see section 2.2

    3. Client Only

    This combination will install client in the single machine

    For more information see section 2.2

    4. Communication Manager Only

    This combination will install Only Communication Manager in the

    target machine for more information see section 2.2

    5. Client and Communication Manager

    This combination will install client with Communication Manager in

    the target machine for more information see section 2.2

    8) Dependency Information which contains both System & Application information

    depending on setup type and features selected. It gives information about the

    components already installed and to be installed.

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    9) Configuration Assistant Screen will appear which allows configuring the iQ+

    Service.

    Configure iQ+ Server

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    Automatic: Selection of Automatic will make iQ+ service to start when ever system is rebooted.

    Recommended for server only installation (distributed deployment).

    Manual: Selection of Manual, here user need to click start from iQ+ server controller (from system tray or desktop)

    Recommended for laptop or single deployments

    Data folder path: To store the discrete data sets like RMS, DFR, FL etc records to file

    system in iQ+ Server.

    Recommended to choose iQ+ server machine local path and share if

    required to access without iQ+.

    Note: This need to be taken care by IT infrastructure and sharing is outside the

    iQ+ installer.

    10) Select \ in Database server name for local database

    installation

    11) Click Browse to select Database server in Local network or type the SQL Server name

    and instance; if instance name is same as server name then server name is enough.

    12) If Database Authentiation is windows Database Authentication uses default Windows

    Logon User id and password and if the Database Authentication is SQL Server

    Authentication Enter user name and password for Server Authentication and Click Next.

    13) First installation will install new iQ-Plus Database in selected DB server.

    14) Subsequent installation of DB on existing database will get following options

    1. Create New Database will delete existing DB and Creates fresh Database

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    2. Upgrade the existing iQ-Plus database (not provided)

    3. Skip database configuration will skip the Database creation option and will

    retains the old Database

    Note: With Option 1 user case choose to take the backup of existing Database.

    Recommended to take databse backup in case user wants to revert it back, to old

    version of iQ+ and use already existing data. Note:

    1. Prerequisite for this option SQL Server 2005 Express edition or above. Test Connection allows user to test the Database & windows / SQL authentication

    is correct or not before selecting Next button.

    2. Prerequisite for this option - For SQL Server 2005/2008 use valid SQL Server

    authentication, if user still selects windows authentication, he should be

    configured sufficient privileges with the help of IT department or Database

    Administrator (DBA).

    3. If SQL Server is not installed in the system, user still has an option to install

    the Database into another system which is in network. To achieve this click on

    the Browse button the wizard will appear with list of SQL Servers available in the

    network or type the database server details in provided box.

    Next select the appropriate server to install the Carrick Database Click OK. Then enter

    the user credentials such as User ID and Password. Click Next

    Create new iQ-Plus Database: It will install the new Database and deletes the existing DB. Backup of existing database option is available.

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    Note: The Create/Skip Database configuration wizard will only come when there is

    already a Carrick database exists else it will create a new database. 15) Ready to install settings, with destination directory to install, selected features and

    additional task.

    Attention:

    With the installation of setup it is required to install always new data base.

    Skip option is recommended only in case same version of setup is being installed

    after un installation and user want to retain the old DB.

    Any previous version of DB will not work with the Latest setup.

    After successful installation of iQ+ if user deletes the database manually iQ+

    Application will run but not connects to Database; in order to run iQ+

    successfully, reinstall the application with database or contact support for more

    help.

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    16) Click Next to Install setup.

    17) Progress window will appear to display the status of setup.

    18) This screen will display the progress of database installation. If user selected existing database backup option, screen will display the Database backup location

    also.

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    Click next to continue.

    19) Next screen of the Database configuration wizard will provide an option to change the

    password; for Admin user default Password will be Admin.

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    20) By selection Start the iQ + Server assistance application will launch the server

    application which can be used to Start/Stop server and By selecting start the iQ+ Client

    application will launch the iQ+ Client application.

    The iQ-Plus Server and iQ-Plus Client Login page appears on the screen. Select the

    option to Launch and Click Finish.

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    2.2 Custom Installation

    2.2.1. Installing Server and Client in Single Machine I. Repeat the steps of 2.2 Installation from 2.2.1 to 2.2.5.

    II. In 6th step select setup type as Custom, select iQ+ Server along with iQ+ Client.

    III. Next repeat the steps from 7 and 8.

    IV. During Step 8 select the Database to Create new or to skip.

    V. Then repeat the steps from 10 to 16 to complete the installation.

    Note: The Create/Skip Database configuration wizard will only come when there is already a

    Carrick database exists else it will create a new database.

    2.2.2 Installing Only Server I. Repeat the steps of 2.2 Installation from 2.2.1 to 2.2.5.

    II. In 6th step select setup type as Custom, select only iQ+ Server.

    III. Next repeat the steps from 7 and 8.

    IV. During Step 8 select the Database to Create new or to skip.

    V. Then repeat the steps from 10 to 16 to complete the installation.

    Note: The Create/Skip Database configuration wizard will only come when there is already a

    Carrick database exists else it will create a new database.

    2.2.3. Installing Only Client I. Repeat the steps of 2.2 Installation from 2.2.1 to 2.2.5.

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    II. In 5th step select setup type as Custom, select only iQ+ Client.

    III. Next repeat the steps from 7 and 8.

    V. Then repeat the steps from 10, 11, 15 and 16 complete the installation.

    Note: Database Configuration Assistant wizard will not come when only client is installed.

    2.2.4. Installing Only Communication Manager I. Repeat the steps of 2.2 Installation from 2.2.1 to 2.2.5.

    II. In 5th step select setup type as Custom, select only iQ+ Communication Manager.

    III. Next repeat the steps from 7 and 8.

    V. Then repeat the steps from 10, 11, 15 and 16 to complete the installation.

    Note: Database Configuration Assistant wizard is not applicable if Only Communication Manager

    is installed.

    2.2.5. Installing Client with Communication Manager I. Repeat the steps of 2.2 Installation from 2.2.1 to 2.2.5.

    II. In 5th step select setup type as Custom, select iQ+ Client and Communication

    Manager Only.

    III. Next repeat the steps from 7 and 8.

    V. Then repeat the steps from 10, 11, 15 and 16 to complete the installation.

    Note: Database Configuration Assistant wizard will be displayed when Only Communication

    Manager is selected or Client and Communication Manager are selected or only client selected.

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    2.3 Upgrade

    Upgrade option will come into picture when already lower version of iQ+ application

    is installed and latest version of iQ+ setup is being executed.

    1. Click on the iQ+ Installer.exe; an upgrade message will be displayed click OK

    Note: With the help of iQ+ Installer.exe enables the installer to display the in which

    language the previous version of installer is installed for example: If the earlier

    version is installed in German during upgrade the installer will appear in German.

    2. Next Upgrade wizard will appear indicating older version is being installed.

    3. Click Next to continue

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    4. If server is already installed then Database Configuration Assistant will appear

    which allows configuring the iQ+ Service. Click Next

    Note: In case only client or Communication Manager is getting modified then step 4 to 8

    will be skipped.

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    5. Connection setting for SQL Server

    a. Select (local)\SQLEXPRESS in Database server name for local database

    installation

    b. Click Browse to select Database server in Local network or type the SQL Server

    name.

    c. Enter user name and password for Server Authentication and Click Next.

    d. First installation will install new iQ-Plus Database in selected DB server.

    e. Subsequent installation of DB on existing database will get following options

    1. Create New Database will delete existing DB and Creates fresh Database

    2. Upgrade the existing iQ-Plus database

    3. Skip database configuration will skip the Database creation option and will

    retains the old Database

    Note: with Option 1 user case choose to take the backup of existing Database.

    Recommended to take database backup in case user wants to revert it back,

    to old version of iQ+ and use already existing data.

    6. Next wizard will install the new Database and deletes the existing DB. Backup of

    existing database option is available.

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    Note: The Upgrade/Create Database configuration wizard will only come when there is

    already a Carrick database exists else it will create a new database.

    7. Click Next to continue

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    8. In Next screen the Database configuration wizard will provide an option to change the

    application password; the default User ID and Password will be Admin, Admin.

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    9. The iQ-Plus Server and iQ-Plus Client Login page appears on the screen. 10. Select the option to Launch and Click Finish.

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    Upgrade existing iQ-Plus database: It will upgrade the existing Database to Current installation version of iQ-Plus database.

    Skip database configuration: To keep the Existing Database without any Modification, select Skip Database configuration.

    2.4 Upgrade Scenarios

    1. Upgrade Server Only

    In this case already Server alone is installed with the earlier version of the setup.

    Run the iQ+ Installer.exe file and it will ask for upgrade.

    a. Repeat the steps of Upgrade from 1 to 10.

    2. Upgrade Client Only

    In this scenario already client is installed and iQ+ Installer.exe is ran in order to

    upgrade. In this case Steps follow the Upgrade steps 1, 2, 3, 4 and 10 are

    applicable.

    3. Upgrade Communication Manager Only

    In this scenario already Communication Manager Only is installed and iQ+

    Installer.exe is run in order to upgrade. In this case Steps follow the Upgrade

    steps 1, 2, 3, 4 and 10 are applicable.

    4. Upgrade Communication Manager Only Along with iQ+ Client

    In this scenario already Communication Manager Only and iQ+ Client is installed

    and iQ+ Installer.exe is ran in order to upgrade. In this case Steps follow the

    Upgrade steps 1, 2, 3, 4 and 10 are applicable.

    Note: Always run the iQ+ Installer.exe instead of iQ+ Setup.exe, if user tries

    to run the iQ+ Setup.exe, installer will display all the wizards in English. Though

    user has already installed previous version in French or German or English during

    upgrade by running iQ+ Installer.exe installer will display in the same language

    it is already installed that is in German or French or English during upgrade.

    2.5 Installing in Fresh System In this type of Installation the system will not have any prerequisites (like .NET

    Framework 2.0, SQL SERVER 2005 EXPRESS etc) installed in order to run the iQ+

    application, the installation of these prerequisites are mandatory.

    1. Follow the steps from 1 to 6 of Installation section

    2. Next wizard will show the Dependency Information in this scenario nothing

    is installed.

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    3. Click Next.

    4. Installer will display the message SQL SERVER does not installed. Click Yes

    to install.

    5. .NET Framework 2.0 will be installed prior to SQL SERVER 2005

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    6. Click Next

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    7. Click I accept License Agreement after that select Install .NET

    FRAMEWORK will taken few minutes to install

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    8. Click Finish to complete the .NET FRAMEWORK 2.0 Installation

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    9. Next Installer will automatically call the Windows Installer

    10. Click on I Agree and Click Next

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    11. Windows Installer will install within few minutes

    12. Click Finish to Installation

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    13. After successful Installation of Windows Installer 3.1 iQ+ Installer will call

    SQL SERVER 2005 Express Installation.

    14. Select I Accept and Click Next

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    15. Click Next

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    16. Next wizard will check the minimum requirements after that Click Next

    17. Next Setup will prepare to continue Installation

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    18. After Successful Installation of SQL Server 2005. Microsoft Management

    Studio Express setup will run.

    19. Click Next to install the Microsoft Management Studio Express

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    20. SQL Server management studio installation will follow after server is

    installed.

    a. Follow the steps as per the SSMS installer screen.

    21. Next repeat the steps of Installation from 8 to 15.

    3. Starting application

    3.1 Configuring default ports for iQ+. The default port for iQ+ client and server will be 9824 and 9820 respectively.

    Note: The ports for server and client must be added in Firewall exception as well as in Antivirus

    exception.

    1. Configure iQ+ server port:

    In order to configure the iQ+ server port, locate the path of iQ-PlusServer.exe.config file

    under iQ+ Installed Path\Qualitrol\iQ-Plus\iQ-PlusServer\ iQ-PlusServer.exe.config.

    Example path: C:\Program Files\Qualitrol\iQ-Plus\iQ-PlusServer\ iQ-

    PlusServer.exe.config.

    Open the file and locate the tag as mentioned below.

    Once the tag located change the server port with appropriate port number.

    2. Configure iQ+ Client port:

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    In order to configure the iQ+ server port locate the path of iQ-Plus.exe.config file under iQ+

    installed Path \Qualitrol\iQ-Plus\iQ-PlusClient\ iQ-Plus.exe.config.

    Example path: C:\Program Files\Qualitrol\iQ-Plus\iQ-PlusClient\ iQ-Plus.exe.config.

    Open the file and locate the tag as mentioned below.

    Once the tag located change the client port with appropriate port number.

    Note: Server port of iQ+ server must be same as server port of Client configuration.

    3. Configure iQ+ communication Manager only port:

    In order to configure the iQ+ server port locate the path of iQ-Plus Communication

    Manager.exe.config file under iQ+ Installed Path\Qualitrol\iQ-Plus\iQ-PlusServer\ iQ-

    Plus Communication Manager.exe.config.

    Example Path: C:\Program Files\Qualitrol\iQ-Plus\iQ-PlusServer\ iQ-Plus

    Communication Manager.exe.config.

    Open the file and locate the tag as mentioned below.

    Once the tag located change the port with appropriate port number.

    Note: Server port of communication manager and Server port of iQ+ server and Server port of

    iQ+ Client must match.

    3.2 Steps to configure ports for iQ+ in widows firewall. The following steps will show how to configure the ports in Windows Firewall for iQ+.

    This configuration will be applicable only when the firewall mode is set to ON.

    I. Configuring iQ+ Server and iQ+ Client

    1. Click on the Start button of Windows and select Control Panel option as shown.

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    2. Select the Windows Firewall option, which will have the icon as shown below.

    3. Double Click on the Windows firewall icon, a dialog will appear as shown below.

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    4. Select the Exceptions tab to configure the ports

    5. In order to configure the ports for iQ+ click on Add Program button, a window dialog

    will appear which will list the available programs, to configure iQ+ Client select the iQ+

    Client from the available list as shown and Click Ok.

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    6. Similarly in order to configure the ports for iQ+ Server, click on Add Program button, a

    window dialog will appear which will list the available programs, to configure iQ+ Server

    select the iQ+ Server from the available list as shown and Click Ok.

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    7. Once the iQ+ Server and iQ+ Client is added, it will appear in the exception list as shown

    and Click Ok to configure ports.

    8. In order to configure the ports for iQ+ click on Add Port button, a window dialog will

    appear, to configure iQ+ Client port enter the Name as well as port number as shown,

    Click Ok.

    9. Similarly to configure iQ+ Server port, enter the Name and Port number as shown

    below.

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    10. Once the program and ports are configured, it will be added in the exception list of

    firewall as shown below.

    II. Configuring Only iQ+ Server

    The following steps will show how to configure the ports in Windows Firewall

    for iQ+ Server, assuming only iQ+ server is installed.

    Repeat the steps of I from 1 to 4.

    Next Repeat steps 6 and 9 of I to add program as well ports of iQ+ server.

    Once the program and ports are configured, it will be added in the exception

    list of firewall as shown below.

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    III. Configuring Only iQ+ Client

    The following steps will show how to configure the ports in Windows Firewall

    for iQ+ Server assuming only iQ+ Client is installed.

    Repeat the steps of I from 1 to 5.

    Next Repeat steps 7 and 8 of I to add program as well ports of iQ+ Client.

    Once the program and ports are configured, it will be added in the exception

    list of firewall as shown below.

    IV. Configuring Only Communication Manager

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    The following steps will show how to configure the ports in Windows Firewall

    for iQ+ Server, assuming Only Communication Manager is installed.

    Repeat the steps of I from 1 to 4.

    Click on Add Program button to add the iQ+ CommsController.exe as shown.

    In order to configure the port for Communication Manager only click on Add

    Port button, a window dialog will appear, to configure Communication

    Manager port enter the Name as well as port number as shown, Click Ok

    Once the program and ports are configured, it will be added in the exception

    list of firewall as shown below.

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    3.3 Starting Server

    1) Installation will create client /server shortcut icons and program menu. Click to Launch application

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    3.4 Starting Client

    2) Click Start to run the iQ-Plus server. Click Stop to stop the iQ-Plus server.

    3) Enter user name and password in the iQ-Plus Login page. Select the Server and Server port.

    4) Click Login to Log in to the application. Note: In case iQ-Plus Server is in local machine and not started, then on click of

    client login it will start the server automatically.

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    4. Modify Installation

    This process will update the existing installation.

    1) Run Setup.exe.

    2) Installation Wizard appears on the screen.

    3) Select Modify and Click Next.

    4) Modify option will not remove your local Database. 5) Select the features needs to be Modify

    i. In Case complete installation will update the exiting application with new

    setup or reinstalls.

    ii. In Case custom installation will Install or Uninstall in case feature installed or not installed as part of earlier installation.

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    In Setup features option is provided to select the combination to install. IQ+ Server and iQ+

    Client can be selected as one feature.

    Only Server can be selected as feature

    Only client can be selected as a feature.

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    Client with Communication Manager Only can be selected as a feature.

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    6) Click Next to Modify selected feature.

    7) Progress window will appear to display the status of setup.

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    8) Click Finish to complete the process.

    5. Uninstall iQ-Plus

    This process is to remove all installed iQ+ features.

    Select Start-> Programs-> Qualitrol and Click Uninstall iQ-Plus.

    OR

    1) Run iQ+ Installer.exe.

    OR

    Select Add and remove option for control panel and selected iQ-Plus application

    and Click Remove

    2) Installation Wizard appears on the screen.

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    3) Click on Next button will ask for confirmation to remove the application.

    4) On Clicking on Yes the database configuration wizard will appear on the screen if server and client or only server is installed which will provide an option to back

    up the downloaded data

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    Note: Un-installation will not remove existing database if the Remove Database option

    is not selected.

    5) Click Next to Uninstall.

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    6) Click Finish to Complete Uninstallation process.

    5.1 Uninstall Scenarios

    1. Client and Server

    i. In order to uninstall the Client and Server Repeat the step 1 of 5 Uninstall IQ-

    Plus.

    ii. IQ+ Maintenance wizard will appear.

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    iii. Next Database Configuration Assistant wizard will appear which will have the options to backup the existing database, Remove Database.

    iv. Click Finish to Complete Uninstallation process.

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    2. Only Server

    If server alone installed the system and in order to uninstall the server please repeat

    all the steps of Client and Server Uninstallation.

    3. Only Client

    If Client alone installed the system and in order to Uninstall it please repeat all the

    steps of Client and Server Uninstallation expect step III.

    Note: Database Configuration Assistant will not appear when only

    Client is installed.

    4. Only Communication Manager

    If Communication Manager alone installed the system and in order to Uninstall it

    please repeat all the steps of Client and Server Uninstallation expect step III. Note: Database Configuration Assistant will not appear when only

    Communication Manager is installed.

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    5. Client along with Communication Manager

    If Client and Communication Manager is installed in the system and in order to

    uninstall it please repeat all the steps of Client and Server Uninstallation expect

    step III.

    Note: Database Configuration Assistant will not appear when only Client is

    installed.

    6. Folders Installed by Setup

    The iQ-Plus directory structure installed by the setup program is different for both iQ-

    Plus Server and Client options. The person doing the installation specifies the folder in which iQ-Plus need to be installed.

    The root path of the installer will be

    \ \

    E.g.: Qualitrol\iQ-Plus\iQ-PlusServer

    The following are the iQ-Plus folders created under the specified folder.

    \Qualitrol\iQ-Plus\iQ-PlusClient This folder consists of the all the files related to iQ-Plus Client.

    \Qualitrol\iQ-Plus\iQ-PlusServer This folder consists of all the files related to iQ-Plus Server.

    \Qualitrol\iQ-Plus\CommunicationManager This folder consists of all files related to Communication Manager.

    7. Glossary

    HDD Hard Disk Drive

    USB Universal Serial Bus

    SSMS SQL Server Management Studio

    Comms Mgr Communication Manager

    DB - Database

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    Version History

    Ver./Rel.

    No.

    Release

    Date

    Modified by

    & Date

    Reviewed

    by & date

    Authorized

    by & date

    Remarks

    1.0 01 Sep

    2008

    Chandrashkar

    BR &

    Dhananjai G

    Ujwal Desai VJR Initial Release

    1.1 26 Sep

    2008

    Chandrashkar

    BR & Dhananjai G

    Ujwal Desai VJR Updated Colm

    comments &

    minimum

    hardware

    requirement

    2.0 28 Jul

    2009

    Chetan Dabade

    Rama

    Chandra

    Murthy

    Ujwal Desai Updated

    Installation,

    Uninstallation

    and Upgrade

    scenarios and

    comms mgr

    installer

    changes

    2.1 14 Aug

    2009

    Chetan

    Dabade

    Rama

    Chandra

    Murthy

    Ujwal Desai Updated notes ,

    SQL Server

    authentication

    ,hardware

    details &

    recommendation

    2.2 23 June

    2010

    Chetan

    Dabade

    Ravi BR &

    Kumar

    Ratnanabh

    Ujwal Desai Updated

    configuring

    default ports for

    the iQ+

    application refer

    section 3.1.

    2.3 09 July

    2010

    Chetan

    Dabade

    Ravi BR &

    Kumar

    Ratnanabh

    Ujwal Desai Updated for

    configuring

    ports in

    windows

    Firewall for iQ+

    Refer section

    3.2.

    2.4 11

    November

    2010

    Chetan

    Dabade

    Ujwal Desai Modified the

    screens shots

    from old to new

    2.5 29

    November

    2010

    Chetan

    Dabade

    Ujwal Desai Added new

    images in

    beginning of

    page as well as

    in Upgrade.