IP5000 2.0 Series - Code Blue Corporation--Emergency Blue Light...
Transcript of IP5000 2.0 Series - Code Blue Corporation--Emergency Blue Light...
800.205.7186 • www.codeblue.com
IP5000 2.0 SeriesVoIP Speakerphone
Administrator GuideInstallation | Confi guration | Operation | Troubleshooting
Also includes - IP Audio Interface information
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IP5000 2.0 SeriesAdministrator Guide
Table of Contents Section Page 2 Introduction.................................................................................... 4 3 Getting Started............................................................................... 5 4 Connectors, Ports and Switch List .............................................6 5 Wiring Diagram/PoE Wiring Diagram........................................... 7 6 How to Replace LED Light Connectors.......................................8 7 Quick Installation Guide..............................................................10 8 Installing the IP5000 Speakerphone...........................................11 8.1 Connecting Power Sources...............................................12 8.2 Connecting Network Services...........................................12 8.3 Connecting Auxiliary Devices............................................12 8.4 Installation into Code Blue Units.......................................13 9 Optional Flush Mount Enclosure Installation........................... 1410 Using the IP5000 Speakerphone................................................ 1511 Network Setup - Setting a Static IP Address............................. 1612 Provisioning the Phone............................................................... 17 12.1 Determine the IP Address.................................................17 12.2 Logging into and out of the System..................................18 12.3NetworkConfiguration......................................................20 12.4ConfiguringtheIP5000VoIPSettings...............................22 12.5ConfiguringtheSystemSettings.......................................27 12.6ConfiguringSystemOptionsandScripts...........................3113 Dual Accounts.............................................................................. 4614 CLI (Command Line Interface).................................................... 4715 In-Call Commands........................................................................ 4816 Factory Reset................................................................................ 4917 Compatibility................................................................................. 5118 Configuring for Cisco Unified Communications Manager 9.... 5219 Avaya IP Office Integration Guide.............................................. 5620 IP Audio Interface......................................................................... 6321 Button and Activation Specifications......................................... 6722 Speaker Specifications................................................................ 68
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Qpage 3 of 72
IP5000 2.0 SeriesAdministrator Guide
23 Troubleshooting........................................................................... 6924 Regulatory and Warranty............................................................ 7025 Technical Services and Support.................................................7126 Download Information.................................................................72
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IP5000 2.0 SeriesAdministrator Guide
2 IntroductionThank you for choosing the Code Blue IP5000fullduplexVoIPspeakerphone,intercomandpagingdeviceforindoorandoutdoorapplications.ThisspeakerphoneispartofourEmergencySignalinggroupofproductsbuilttomeetthelatestregulations,withstandtheharshestelementsandbeproactivesolutionsforwhenyouneedthemmost.ThisguideprovidesbasicandadvancedconfigurationinformationforobtainingthebestperformancewiththeIP5000speakerphone.
Call Privacy Laws
Somestatesrequireallpartiestobeawarethattheyarebeingrecorded.CodeBluephonesoffertheabilitytoplayamessagestatingthatthecallerisbeingrecordedandgivingthecallertheoptionto continue or end the recorded call.
IP5000DualButtonw/KeypadIP5000SingleButton IP5000DualButton
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IP5000 2.0 SeriesAdministrator Guide
3 Getting Started ThischapterprovidesinformationforobtainingthebestperformancewiththeIP5000speakerphone.ItisstronglyrecommendedthattheentireguideisreadbeforeconfiguringyourIP5000speaker-phonetoensureyougetmaximumperformance.
Throughout this guide you will see the following two references:
Calling Party:ThisisthepersonactivatingtheIP5000speakerphonebypressingabutton.
Called Party:ThisisthepersonreceivingthecallfromtheIP5000;typicallyaguard,911operator,dispatchofficer,etc.
TheIP5000speakerphoneprovidespowerful,yetflexibleIPemergencycommunication,deliveringexcellentvoicequalityforyouremergencyspeakerphone,intercomandpagingsolution.
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IP5000 2.0 SeriesAdministrator Guide
4 Connectors, Ports and Switch ListTheIP5000speakerphonecomeswithyourchoiceofsinglebutton,dualbuttonordualbuttonwithkeypadfaceplate.Theinternalcomponentsconsistofaspeaker,microphone,PCBandmountinghardware.
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IP5000 2.0 SeriesAdministrator Guide
5 Wiring Diagram/PoE Wiring Diagram
2
802.3at Switch
LAN 2LAN 1WANPoE PAS
ControlAux portsPAS
Audio+ -+ -Power | Battery
S-550S1000
Ethernet
1
IP5000 Connector Side
43b
3
DATA – PoE+DATA
12 V DC
LED Faceplate Light Bar
2Second: Manifold fused red leadand black wires are secured tospring cage connector on the PoE+Splitter. SEE DIAGRAM
Third: Connect the DATA cable RJ-45from the Splitter “DATA” to theIP5000 WAN PoE port.
Voltage Selector Switch on the backmust be in the 12V DC position
3
4
Fourth: Plug in the Ethernet PoECat 5e Cable to Data+PoE Inputjack on the Splitters.Upon PoE Negotiation with thePoE switch port, power will begranted to the Splitter, and theindicator along with the deviceattached will turn on.
CAT5e< 3ft
in out GRD
3ftCat5e
CustomerCat5e
A-700
Electcial Modes 12VDC Amps WattageInRush (I) 2.00 24InRush Avg 0.40 4.8
Standby 0.55 6.6Talk - In Call 0.78 9.36
Grounding:
Should a ground be needed, there’sa ground screw on the enclosurewith grounding logo next to it.When the splitter is mounted to themounting bracket the bracketbecomes the ground to the chassisof the enclosure, however localcodes may require a ground wire beattached to the screw in order tocomply.
When connecting PoE to the unit’sinternal ground, make sure theunit itself is grounded to anoutside local ground.
3b
12V DC switch positionfavors the DATA – PoE+
side of the module
DC Power Out
DAT
AD
ATA
+Po
E+
PoE Ack
CBXXXX PoE Splitter
1.00
1.37
1First: Electrical connections, All 4Code Blue devices should to beconnected to the 5 place manifold
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IP5000 2.0 SeriesAdministrator Guide
6 How to Update Connectors
Asof2020,manyCodeBlueproductscomewithWagoconnectors.Theseconnectorsprovideeaseofuseandamuchstrongerconnection.Belowarethestepsneededtochangetothenewconnectors.
Example:
Cut off both wires.
Strip all wires and twist tight.
Wago socket connectors to add to your wires.
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IP5000 2.0 SeriesAdministrator Guide
Place small screwdriver into square hole and push down. Insert cut wire into round hole and remove screwdriver. Repeat on the rest of the connectors.
Once all connectors have been switched, you are ready to apply power.
Please contact [email protected] if you need further assistance.
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IP5000 2.0 SeriesAdministrator Guide
7 Quick Installation GuideTheIP5000VoIPspeakerphoneisdesignedtofitintoanyexistingornewCodeBlueenclosure.Additionally,CodeBlueofferscustomfaceplatesizesthatallowtheIP5000tobeplacedinmanydifferentenclosuretypes.
CodeBlueprovidesthefollowingitemswitheachIP5000:sixsecurityscrews,onesecuritybit,5-footOrangeCAT6w/RJ45connector,phonepowerharness,surgesuppressorandgroundwire.
1. UsingtheprovidedVelcro,mountthesurgesuppressortothebackoftheenclosurenearthe grounding lug. Connect the green ground wire to the grounding lug.
2. InserttheCAT6wirefirstintothesurgesuppressor,thentotheRJ45LAN1ontheIP5000.If
youareusingPoE,plugitintotheLANPoEport.
youareusingPoE,plugitintotheLANPoEport.
3. Thephonepowerharnesswillhavea2-pinconnectorandagray-and-blackconnector:
a.The2-pinpowerconnectorwillconnecttotheAC/DC2-pinopening.Foroptionalbattery
power,runthebatteryintothe12VDCopening.
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IP5000 v2.0.0Administrator’s Guide
259HedcorStreetHolland,MI49423800.205.7186www.codeblue.com
1-4 CONNECTING POWER SOURCES
TheIP5000speakerphoneiscapableofbeingconnectedtoanypowersourcethatprovides12-24VoltsACorDCwithaminimumof430mAcurrentrating.Optionally2.0AhrbatterycanbeconnectedtothesecondarypowerinputandtheIP5000speakerphonewillmonitorthebatteryforlowvoltageconditions.Whenusedinsolar or NightCharge®
applications,thesystembatteriesvoltagearemonitoredforlowbatterycondition.Itisstronglyrecommendedthatyoudisconnectanypowertotheunitpriortoinstallation.ConsultyourlocalelectricianforproperpowerconnectivitytoyourCodeBlueequipment.
1.5 Connecting Network Services
TheIP5000speakerphonehasthreeEthernetportsthatprovidebothanupstreamnetworkconnectionpointaswellfasfunctionasanEthernetswitch.Upstreamnetworkconnectivityfor theIP5000canbeconnectedtoanyoftheseports;however,onlytheleftmostportacceptsPoEpower.AdditionaldevicessuchasIPcameras,cardreaders,etc.canbeconnectedtotheremainingports.
NotethatiftheIP5000isconfiguredwithaVLANID (seesection2.5,"VLANConfiguration"),onlythespeakerphoneitselfwillcommunicateusingVLAN-tagged packets.IfadditionaldevicesconnectedtotheIP5000'sotherEthernetportsmustcommunicateonaVLAN,theymusteithersupportVLANtagging themselves (which will bepassedthroughtheIP5000'sbuilt-inswitch),ortheupstreamconnectionmustbeprovidinguntaggedpacketsfromthatVLAN.
1-6 CONNECTING AUXILIARY DEVICES
TheIP5000speakerphoneanalogauxiliaryconnectionsaretwo(2)normallyopenoutputsandone(1)normallyopeninput.TypicallyanyCodeBlueunitwithaLEDbeacon/strobewillhavethetriggerconnectedtoAuxiliaryOutput1.TheAuxiliaryOutputscanbeprogrammedtobeactiveduringacallorbyenteringaspecifictimeperiod.Newtoversion2theauxiliaryoutputcouldbeconfiguredformomentaryon-demand timedactivationsviaDTMFfromthecalledpartyphone.TheAuxiliaryInputcanbeprogrammedtoperformanyscriptenteredintothephone.Seesections5-8,5-10through5-12 forfurtherinformationonprogrammingtheauxiliaryoutputs.
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12-24VACorDC
OptionalBattery12VDC2Ahr
Ethernet
PoELAN LAN LAN
Auxiliary Ports
AuxOutput1AuxOutput2
AuxOutput1
b.Runthegray-and-blackmaleconnectorintothefemaleconnectoronthepowersupply
inside the unit.
4. Ifyouhavebatterybackuppower,pluginthebatterywires.Theyareleftunpluggedforship-
pingtopreventrunningdownthebattery.
5. Ifyouhaveastrobelight,runtheyellowwiresintoauxiliaryoutput1.
YouarenowreadytoprogramyourIP5000.
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IP5000 2.0 SeriesAdministrator Guide
8 Installing the IP5000 SpeakerphoneTheIP5000speakerphoneiscapableofbeingconnectedtoPoE(802.11af&at),12-24VoltsACorDCpowersources.Additionally,theIP5000mayalsobeconfiguredwitha12-VoltDCbatterybackuporalternative12VDCpowersourcesystemwhichmonitorsandreportslowvoltageconditionforensureduptime.
TheIP5000speakerphonehasthreeEthernetswitchports,onePoELANandtwonon-PoELANSavailableforconnectivitytonetworkservicesandforadditionalnetworkconnectivityforauxiliarydevices,suchasIPcameras,cardreaders,etc.AdditionalLANSarenotVLANcompatible.
TheIP5000speakerphonehastwonormallyopenauxiliaryoutputcontactsforconnectingdevicessuchastheLEDbeacon/strobe,camerapresetactivationinputs,thirdpartycontrollers,etc.Thereisalsoonenormallyopenauxiliaryinputcontactclosureforconnectingdevices,suchasdoorcontacts,relays,etc.,whichcanbeprogrammedtoperformanyfunctionofthephone.
TheIP5000speakerphonehasbeendesignedtobemountedinanyCodeBlueenclosure.Customfaceplatesareavailableformountinginotherproductenclosures.Contactyourlocaldealerforadditionalinformationandavailabilityofcustomoptions.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Qpage 12 of 72
IP5000 2.0 SeriesAdministrator Guide
8.1 Connecting Power Sources
TheIP5000speakerphoneiscapableofbeingconnectedtoanypowersourcethatprovides12-24VoltsACorDCwithaminimumof430mAcurrentrating.Optionally,a2.0AhrbatterycanbeconnectedtothesecondarypowerinputandtheIP5000speakerphonewillmonitorthebatteryforlowvoltageconditions.WhenusedinsolarorNightCharge®applications,thesystem’sbatteriesvoltagearemonitoredforlowbatterycondition.Itisstronglyrecommendedthatyoudisconnectanypowertotheunitpriortoinstallation.ConsultyourlocalelectricianforproperpowerconnectivitytoyourCodeBlueequipment.
8.2 Connecting Network Services
TheIP5000speakerphonehasthreeEthernetportsthatprovidebothanupstreamnetworkconnectionpoint,aswellasfunctionasanEthernetswitch.UpstreamnetworkconnectivityfortheIP5000canbeconnectedtoanyoftheseports,however,onlytheleftmostportacceptsPoEpower.Additionaldevices,suchasIPcameras,cardreaders,etc.canbeconnectedtotheremainingports.
NotethatiftheIP5000isconfiguredwithaVLANID(seesection10,“VLANConfiguration”),onlythespeakerphoneitselfwillcommunicateusingVLAN-taggedpackets.IfadditionaldevicesconnectedtotheIP5000’sotherEthernetportsmustcommunicateonaVLAN,theymusteithersupportVLANtaggingthemselves(whichwillbepassedthroughtheIP5000’sbuilt-inswitch)ortheupstreamconnectionmustbeprovidinguntaggedpacketsfromthatVLAN.
8.3 Connecting Auxiliary Devices
TheIP5000speakerphone’sanalogauxiliaryconnectionsaretwonormallyopenoutputsandonenormallyopeninput.Typically,anyCodeBlueunitwithanLEDbeacon/strobewillhavethetriggerconnectedtoAuxiliaryOutput1.TheAuxiliaryOutputscanbeprogrammedtobeactiveduringacallorbyenteringaspecifictimeperiod.NewtoVersion2,theauxiliaryoutputcouldbeconfiguredformomentaryon-demandtimedactivationsviaDTMFfromthecalledpartyphone.TheAuxiliaryInputcanbeprogrammedtoperformanyscriptenteredintothephone.SeeIP5000UserGuideforfurtherinformationonprogrammingtheauxiliaryoutputs.
IN-147-C
IP5000 v2.0.0Administrator’s Guide
259HedcorStreetHolland,MI49423800.205.7186www.codeblue.com
1-4 CONNECTING POWER SOURCES
TheIP5000speakerphoneiscapableofbeingconnectedtoanypowersourcethatprovides12-24VoltsACorDCwithaminimumof430mAcurrentrating.Optionally2.0AhrbatterycanbeconnectedtothesecondarypowerinputandtheIP5000speakerphonewillmonitorthebatteryforlowvoltageconditions.Whenusedinsolar or NightCharge®
applications,thesystembatteriesvoltagearemonitoredforlowbatterycondition.Itisstronglyrecommendedthatyoudisconnectanypowertotheunitpriortoinstallation.ConsultyourlocalelectricianforproperpowerconnectivitytoyourCodeBlueequipment.
1.5 Connecting Network Services
TheIP5000speakerphonehasthreeEthernetportsthatprovidebothanupstreamnetworkconnectionpointaswellfasfunctionasanEthernetswitch.Upstreamnetworkconnectivityfor theIP5000canbeconnectedtoanyoftheseports;however,onlytheleftmostportacceptsPoEpower.AdditionaldevicessuchasIPcameras,cardreaders,etc.canbeconnectedtotheremainingports.
NotethatiftheIP5000isconfiguredwithaVLANID (seesection2.5,"VLANConfiguration"),onlythespeakerphoneitselfwillcommunicateusingVLAN-tagged packets.IfadditionaldevicesconnectedtotheIP5000'sotherEthernetportsmustcommunicateonaVLAN,theymusteithersupportVLANtagging themselves (which will bepassedthroughtheIP5000'sbuilt-inswitch),ortheupstreamconnectionmustbeprovidinguntaggedpacketsfromthatVLAN.
1-6 CONNECTING AUXILIARY DEVICES
TheIP5000speakerphoneanalogauxiliaryconnectionsaretwo(2)normallyopenoutputsandone(1)normallyopeninput.TypicallyanyCodeBlueunitwithaLEDbeacon/strobewillhavethetriggerconnectedtoAuxiliaryOutput1.TheAuxiliaryOutputscanbeprogrammedtobeactiveduringacallorbyenteringaspecifictimeperiod.Newtoversion2theauxiliaryoutputcouldbeconfiguredformomentaryon-demand timedactivationsviaDTMFfromthecalledpartyphone.TheAuxiliaryInputcanbeprogrammedtoperformanyscriptenteredintothephone.Seesections5-8,5-10through5-12 forfurtherinformationonprogrammingtheauxiliaryoutputs.
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12-24VACorDC
OptionalBattery12VDC2Ahr
Ethernet
PoELAN LAN LAN
Auxiliary Ports
AuxOutput1AuxOutput2
AuxOutput1
IN-147-C
IP5000 v2.0.0Administrator’s Guide
259HedcorStreetHolland,MI49423800.205.7186www.codeblue.com
1-4 CONNECTING POWER SOURCES
TheIP5000speakerphoneiscapableofbeingconnectedtoanypowersourcethatprovides12-24VoltsACorDCwithaminimumof430mAcurrentrating.Optionally2.0AhrbatterycanbeconnectedtothesecondarypowerinputandtheIP5000speakerphonewillmonitorthebatteryforlowvoltageconditions.Whenusedinsolar or NightCharge®
applications,thesystembatteriesvoltagearemonitoredforlowbatterycondition.Itisstronglyrecommendedthatyoudisconnectanypowertotheunitpriortoinstallation.ConsultyourlocalelectricianforproperpowerconnectivitytoyourCodeBlueequipment.
1.5 Connecting Network Services
TheIP5000speakerphonehasthreeEthernetportsthatprovidebothanupstreamnetworkconnectionpointaswellfasfunctionasanEthernetswitch.Upstreamnetworkconnectivityfor theIP5000canbeconnectedtoanyoftheseports;however,onlytheleftmostportacceptsPoEpower.AdditionaldevicessuchasIPcameras,cardreaders,etc.canbeconnectedtotheremainingports.
NotethatiftheIP5000isconfiguredwithaVLANID (seesection2.5,"VLANConfiguration"),onlythespeakerphoneitselfwillcommunicateusingVLAN-tagged packets.IfadditionaldevicesconnectedtotheIP5000'sotherEthernetportsmustcommunicateonaVLAN,theymusteithersupportVLANtagging themselves (which will bepassedthroughtheIP5000'sbuilt-inswitch),ortheupstreamconnectionmustbeprovidinguntaggedpacketsfromthatVLAN.
1-6 CONNECTING AUXILIARY DEVICES
TheIP5000speakerphoneanalogauxiliaryconnectionsaretwo(2)normallyopenoutputsandone(1)normallyopeninput.TypicallyanyCodeBlueunitwithaLEDbeacon/strobewillhavethetriggerconnectedtoAuxiliaryOutput1.TheAuxiliaryOutputscanbeprogrammedtobeactiveduringacallorbyenteringaspecifictimeperiod.Newtoversion2theauxiliaryoutputcouldbeconfiguredformomentaryon-demand timedactivationsviaDTMFfromthecalledpartyphone.TheAuxiliaryInputcanbeprogrammedtoperformanyscriptenteredintothephone.Seesections5-8,5-10through5-12 forfurtherinformationonprogrammingtheauxiliaryoutputs.
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12-24VACorDC
OptionalBattery12VDC2Ahr
Ethernet
PoELAN LAN LAN
Auxiliary Ports
AuxOutput1AuxOutput2
AuxOutput1
TheIP5000speakerphone’sanalogauxiliaryconnectionsaretwonormallyopenoutputsandonenormallyopeninput.Typically,any
configuredformomentaryon-demandtimedactivationsviaDTMFfromthecalledpartyphone.TheAuxiliaryInputcanbeprogrammed
Guideforfurtherinformationonprogrammingtheauxiliaryoutputs.
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IP5000 2.0 SeriesAdministrator Guide
8.4 Installation into Code Blue Units
TheIP5000speakerphoneisdesignedtofitintoanyexistingornewCodeBlueunitenclosure.ItisadirectreplacementfortheInterActanalogseries:IA2000,IA3000,IA3100andIA4100.Additionally,CodeBlueofferscustomfaceplatedesignsthatallowtheIP5000tobeplacedinmanydifferentenclosuretypes.CodeBlueprovidessixcustomsecurityscrewsandsecuritybitswitheachCodeBlueunitforattachingtheIP5000speakerphone.Consultyourunitinstallationinstructions for further information.
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IP5000 v2.0.0Administrator’s Guide
259HedcorStreetHolland,MI49423800.205.7186www.codeblue.com
1-7 INSTALLATION INTO CODE BLUE UNITS
TheIP5000speakerphoneisdesignedtofitintoanyexistingornewCodeBlueunitenclosure.Itisadirect replacementfortheInterActanalogseries:IA2000,IA3000,IA3100,IA4000andIA4100.Additionally,CodeBlueofferscustomfaceplatedesignsallowingtheIP5000tobeplacedinmanydifferentenclosuretypes.CodeBlueprovidessix(6)custom securityscrewsandsecuritybitwitheachCodeBlueunitforattachingtheIP5000speakerphone.Consultyourunitinstallationinstructionsforfurtherinformation.
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Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Qpage 14 of 72
IP5000 2.0 SeriesAdministrator Guide
PRE-INSTALLATION
8.0 Electrical preparation–Theunitmayhavesupplywiresrunfromeither(a)behindtheunitthroughthewall,or(b)belowtheunitbyusinganexternalconduitthroughthebottomoftheunit’sbackplate.Mountingholesintheback,bottomorsideofunittobeadministeredbytheinstaller.
IMPORTANT:Ifwiringiscominginfromthebottomorback,insurethattheconduitisalignedatthistime.Connectelectricalandcommunicationswiring(seewiringinstructions).Followallnationalandlocalcodesthatapply.
8.1 Prepare Wall–FMEenclosuremountingholeinwallshouldexceptthehousingdimensionsbelowandmustbesmallerthanthefaceplatedimensionstoensurecleanflushmountlook.
INSTALLATION PROCEDURES
8.2 Mark the flush mount mounting hole–InordertocomplywiththeAmericanswithDisabil-itiesAct(ADA)of1990,thespeakerphonebutton(s)shouldbepositionedbetween34and48inchesfromgradelevel.(ConsultanADAspecialistinyourareatoverifylocalandfederalguidelines.)
8.3 Secure the housing to the wall–TheFlushmountenclosurecanbemountedfromtheback,bottomorsidebydrillingthemountingholeswhereneededpertheinstallersapplicationwhilestillkeepingtheunitwithinADAcomplianceheight.(1.2)Mountinghardwaretobesuppliedbyin-staller.
9 Optional Flush Mount Enclosure Installation
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IP5000 2.0 SeriesAdministrator Guide
10 Using the IP5000 Speakerphone TheIP5000speakerphonecanbeconfiguredformultipleuses.Themainfunctionistoprovidetwo-wayvoicecommunications.Pressingbutton#1(Redbutton)PUSH FOR HELP or EMERGENCY willactivatetheconfiguredscriptprogrammedforbutton#1.
Button#1activationoverridesanyotheractiontheIP5000isperformingatthetimeofthebuttonpress.Forexample,iftheIP5000was:
1. Beingprogrammedatthetime2. In a monitoring call3. In the middle of a diagnostic test4. IntheprocessofaPublicAlertsession5. Inaninformation(button#2)call.
Button#2,INFO or CALL,aretypicallyutilizedforplacinginformationalcallsorforacquiringdialtoneandutilizingthekeypad,respectively.Anyactionotherthanbutton#1activationisconsideredNon-Prioritycallingandcommonlyutilizedfordirectorservice,student/employeeparkinglotescortrequests,gateentryrequests,guestservicesandsimilarrequests.
TheIP5000speakerphone’sAuxiliaryOutputsaretypicallyutilizedforactivatingCodeBlue’sLEDBeacon/Strobe,andcanbeusedasanormallyopen(N.O.)drycontactclosure(seeA&Especforrelayratings)used,forexample,toactivatecentralizedbuilding/securitymanagementequipment.
TheIP5000speakerphone’sAuxiliaryInputisutilizedtomakeanemergencycallorotherfunctionwhenactivated.Itcanbeconnectedtoanynormallyopen(N.O.)outputcontactandwillinitializetheconfiguredscriptwhenactivated.Typicaluseswouldbedoororgatecontactsforunauthorizedentry,motionsensoractivations,andactivationuponremovalofLifeRingsonpiersorbeaches.TheauxiliaryInputcanbeusedtoresetanoutputleftenabledforlocationidentificationafteracallhasbeenterminatedbythesecuritydesk.
AuxiliaryInputrequiresavoltageof9-32voltsACorDCtodetectaremotedevicescontactclosure.
Incomingcalls:TheIP5000auto-answersanincomingcall,BasedonthesettingsconfiguredinGeneral Configuration > Incoming Calls > Answer inImmediatelyorafteranumberofrings.IftheIP5000Public Address > Always Route Incoming Calls to Public Addresswasenabled,allansweredcallswillnowbebroadcasttothePublicAddressSystem.Inordertocounterthatautomaticanswer/publicaddressenablefeature,thecaller(guard)canexitoutofthatmodeusingthe#2keyonhiskeypad.
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IP5000 2.0 SeriesAdministrator Guide
11 Network SetupIfnoDHCPserverisavailable,downloadandinstallTFTPD32fromtftpd32.jounin.nettoturnacom-puterintoaDHCPserver.
Determine the IP Address
TheIP5000speakerphoneisDHCPbydefault.
1. ConnecttheIP5000speakerphonetoyournetwork.TheLEDwillflashmomentarilyandan audiblebeepwillbeheardoutofthespeakertoindicatetheOSisloading.TheIP5000 speakerphonewillacquireIPNetworksettingsfromyourDHCPserver.
2. CheckyourDHCPleaserecordsorutilizeanetworkscannersuchasSoftPerfect’sNetwork ScannertomatchtheMACaddressoftheIP5000speakerphonetothecorrectIPaddress inyourleasetableoroutputofthenetworkscanner.
Lease Table and Network Scanner Example
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IP5000 2.0 SeriesAdministrator Guide
12 Provisioning the Phone
12.1 Setting a Static IP Address
OnceyouhaveobtainedtheDHCPaddressoftheIP5000andareloggedintothespeakerphone,youhavetheoptionofleavingthespeakerphonesetatDHCP(defaultsetting)orsettingastaticIPaddress. To set a static IP address:
1. Click on the Network menu item under Network Setup(seefarleft-handcolumn).2. Under the Generalsection,selectStatic IPastheConnectionType.3. EnteryourdesiredIPsettingsundertheStaticIPAddressheading.4. Onceyouhaveenteredallyoursettings,clickonSave Changes.
Note:IfyouhavemovedyourIP5000toanetworkyourPCcannotaccess,youwillhavetoconfig-ureyourPCtoaccessthatnetworkbeforeconfigurationcancontinue.
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IP5000 2.0 SeriesAdministrator Guide
12.2 Logging into and out of the System
Logging into the System
1. Loginusingawebbrowser.
A. PlacetheIPAddressofyourIP5000intotheURLaddressbarandpressENTER.
B. Dependingonthebrowserbeingused,acertificatewarningmaypopup.Goahead andapproveinordertoloadthelogindialogbox.
C. Enterusername“admin”andpassword“admin”andpressENTER.
2. System Status Screen.
A. CurrentsessiontimebeforeAuto-Logoutisexecuted.
B. Clicking Renewwillrestartthetimerto10minutes,effectivelykeepingyoulogged in.Thisstatehelpspreventothersfromlogginginandtakingoverthesession, therefore erasing any unsaved changes made.
C. Clicking Logout will log you out of the GUI.
D. Network:DisplayscurrentIPaddress,DNSaddress,DNSTertiaryaddress,Account 1’scurrentstatusandAccount2’scurrentstatus.
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IP5000 2.0 SeriesAdministrator Guide
Logging into the System
1. TologoutoftheIP5000speakerphone,simplyclickonLogout under Session (see far left- handcolumn). Thespeakerphonewillalsologyououtautomaticallyafter10minutes. Youwillbepromptedforconfirmation.
2. Click OKtocompletethelogoutprocessorCanceltocontinueconfiguringyourIP5000.
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IP5000 2.0 SeriesAdministrator Guide
12.3 Network Configuration
OnceyouhaveobtainedtheDHCPaddressoftheIP5000speakerphone,youcanloginandsetastatic IP address.
1. Click on the Network menu item under Network Setup(seefarleft-handcolumn).
2. Under General,clickonStatic IP for Connection Type.
3. EnteryourdesiredIPsettingsunderStatic IP Address.
4. Onceyouhaveenteredyoursettings,clickonSave Changes.
NotethatifyouhavemovedyourIP5000toanetworkyourPCcannotaccess,youwillhavetocon-figureyourPCtoaccessthatnetworkbeforeconfigurationcancontinue.
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IP5000 2.0 SeriesAdministrator Guide
VLANConfiguration
TheIP5000speakerphoneiscapableofperformingIEEE802.1Qframetagginganduserprioritysettings.
1. Click on the Network menu item under Network Setup(seefarleft-handcolumn).
2. Then click on the VLAN EnabledcheckboxintheVLAN section and select your desired VLANIDandUserPriority.
3. Onceyouhaveenteredyoursettings,clickon Save Changes.
NotethatifyourPCcannotaccessthenewVLAN,youwillhavetocorrectthisproblembeforecontinuingconfiguration,asyouwillloseaccesstotheIP5000.IfyouwishtodisableVLANsupportandcannotreachtheIP5000onitsconfiguredVLAN,factory-resettheunittoclearnetworkconfigu-ration.
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12.4 Configuring the IP5000 VoIP Settings
TheIP5000speakerphoneisanadvancedVoIPdevicecapableofconnectivitytoVoIPsystemsviaSIPandIAX2protocols.Built-incodecsprovidemultipleoptionsforcommunicatingwithyourVoIPsystemorCodeBlue’sToolVox®MediaGateway.STUNservercapabilitiesarealsobuilt-inforhelp-ingtraversefirewallswhenconnectingtheunitoutsideofthehostingnetwork.
CONFIGURINGVOIPACCOUNTS
TheIP5000speakerphonecanregistertoVoIPsystemsusingeithertheSIPorIAXprotocols,andhastheabilitytoregistertotwoseparateVoIPsystemssimultaneouslytoprovideredundancy.
EachoftheIP5000’stwoaccounts,availableunderVoIPSetupasAccount1andAccount2,canbeconfiguredaseitherSIPorIAX,subjecttothelimitationthatyoucanonlyhaveoneofthetwoac-countsconfiguredasIAX.Ifyouwishtouseonlyoneaccount,setAccount2toDisabled.
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ConfiguringaSIPAccount
EitheroftheIP5000speakerphone’stwoaccountscanbeconfiguredtoregistertoaVoIPsystemviaSIP.Configurationisasfollows:
• SettheVoIPProtocoltoSIPandRTP.
• ForDescription,enteranametheIP5000willuseinternallytorefertothisaccount.
• ForUsername/Number,enterthenumberthattheIP5000willuseforSIPaddressing.ThiswilloftenbetheextensionnumberinaVoIP-basedPBX.
• ForDisplayName,enterthenametheIP5000willsendinSIPtransactions.Thiswilloftenbethe calling name of the extension.
• ForDomain,enterthedomaintheIP5000willregisterto.
• ForOutboundProxy,enteraSIPproxytheIP5000shouldsendoutboundcallsto.Ifthisisthesameasthedomain,youcanleavethisfieldblank.
• ForOutboundProxyPort,enteranIPportnumbertheIP5000willsendoutboundcallsto.Typi-cally,thisshouldbeleftat0.
• ForRegistrationLifetime,enterthetimeinsecondstheIP5000willrequestthatitsregistrationbevalidfor.TheIP5000willautomaticallyre-registerbeforethistimeperiodexpires.
• CheckKeep-AliveifyouwanttheIP5000toperiodicallysendOPTIONSrequeststotheSIPserver,e.g.tokeepaNATconnectionalive.
• CheckSTUNifyouwanttoenableSTUNsupportforthisaccount.
• YoucanadjusttheDTMFThreshholdvalueifyouhavedifficultieswiththeIP5000activatingin-callcommandswhennoDTMFispresent.
• ForUsernameandPassword,settheusernameandpass-wordtheIP5000willusetoauthenticate to the domain and outboundproxy.Notethattheusername is used for authenti-cation only and need not match theUsername/NumberfieldiftheVoIPsystemdoesnotexpectitto.
• VLANuserprioritiescanbead-justedforSIPandRTPaudio.
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IP5000 2.0 SeriesAdministrator Guide
ConfiguringanIAXAccount
EitheroftheIP5000speakerphone’stwoaccountscanbeconfiguredtoregistertoaVoIPsystemviaIAX.(Note,however,thatonlyoneofthetwoaccountsmaybeconfiguredasIAX-theIP5000doesnotsupporttwosimultaneousIAXaccounts.)
Configurationisasfollows:
• SettheVoIPProtocoltoIAX.
• ForDescription,enteranametheIP5000willuseinternallytorefertothisaccount.
• ForUsername/Number,enterthenumberthattheIP5000willuseforIAXaddressing.ThiswilloftenbetheextensionnumberinaVoIP-basedPBX.
• ForDisplayName,enterthedisplaynametheIP5000willsend in IAX transactions. This willoftenbethecallingnameofthe extension.
• ForDomain,enterthedomaintheIP5000willuseinitsIAXaddress.
• ForRegistrar,entertheaddressoftheIAXservertheIP5000should register and send outboundcallsto.Ifthisisthesameasthedomain,youcanleavethisfieldblank.
• ForRegistrarPort,enteranIPportnumbertheIP5000willregisterandsendoutboundcallsto.Typically,thisshouldbeleftat0.
• ForUsernameandPassword,settheusernameandpasswordtheIP5000willusetoauthenti-catetothedomainandoutboundproxy.NotethattheusernameisusedforauthenticationonlyandneednotmatchtheUsername/NumberfieldiftheVoIPsystemdoesnotexpectitto.
• ForRegistrationLifetime,enterthetimeinsecondstheIP5000willrequestthatitsregistrationbevalidfor.TheIP5000willautomaticallyre-registerbeforethistimeperiodexpires.
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ConfiguringMediaSettings
FortheSIPprotocol,youcanspecifyaportrangefromwhichtheIP5000willselectIPportstooffertotheothersystemforusewithRTPcommunication.
TheIP5000speakerphonecanuseanyoneofasuiteofcodecsforvoicecommunication.Whichco-decisusedisdependentonnegotiationwiththeremotesystem,butyoucanuseCodecSelectiontospecifyalistofpreferredcodecsthatwillbeofferedinnegotiation.
• ToaddcodecstothePreferredlist,highlightthemintheAvailablelistandclickAdd.
• ToremovecodecsfromthePreferredlist,highlightthemandclickRemove.
• Tochangetheorderpreferredcodecsareoffered,highlightthemandclickeitherMoveUporMoveDowntoreorganizethem.
NotethatsomecodecscorruptDTMFtones,e.g.G.729.IfRFC2833out-of-bandDTMFsignalingisnotinuse,besuretoconfigureyourcodecsappropriatelyoryoumaynotbeabletousein-callcom-mands.Besuretotestyourconfigurationtomakesureallfeaturesareavailable.
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IP5000 2.0 SeriesAdministrator Guide
ConfiguringAdvancedSettings
TheIP5000speakerphonecanbeconfiguredtoutilizeaSTUNserverfortransversaloffirewalldevicesforthesetupofaVoIPcall.
1. Click on Advanced under VoIP Setup(seefarleft-handcolumn)toconfigurethe STUN server IP address and Port.
2. Uponcompletion,clickSave Changes.
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IP5000 2.0 SeriesAdministrator Guide
12.5 Configuring the System Settings
IP5000speakerphonesystemadministrationisprovidedundertheSystemSettingsdialog,whichallows you to change the following:
• Administrative Logon Credentials
• Syslog Service Reporting
• Secure HTTP Server
• Date and Time
• Upgrade Firmware
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IP5000 2.0 SeriesAdministrator Guide
System Administration Settings
TheAdministrationpageunderSystemcontainsseveralsettings:
• System InfodisplaystheMACaddressandfirmwareversionrunningontheIP5000.
• Administrator allowstheadministratorusernameandpasswordtobechanged.Enteranew Username,ifdesired,andenterthenewPassword and again in the Confirmboxtochangetheseparameters.
• TheIP5000cansendRFC5424SyslogmessagestoaSyslogserverbyspecifyingitinthissection. NotethatSyslogmessagesareonlyusefulforadvancedtroubleshootingandarenotintendedfor general monitoring.
• AnewprivatekeyandcertificatecanbeuploadedtotheIP5000’sSecure HTTP Server if you donotwishtousethesystem’sbuilt-inkeyandcertificate.ThekeyshouldbePKCS#8,DER-formattedandthecertificateX.509,DER-formatted.
Whenyouarefinished,clickSaveChanges.YoucanalsorebootthedevicedirectlyfromthispagebyclickingReboot Now.
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IP5000 2.0 SeriesAdministrator Guide
DateandTimeConfiguration
TheIP5000speakerphonedateandtimearemanagedby:
1. Clicking Date/Time under System(seefarleft-handcolumn). Under Set Date & Time,youcanmanuallysettheDate,Time,DaylightSavings (ifapplicable)andTimeZone.
2. ToautomaticallysynchronizewithanNTP(NetworkTimeProtocol)server,checkEnabled andentertheIPorURLoftheNTPserver(i.e.Server Address).
3. Click Save Changes.
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IP5000 2.0 SeriesAdministrator Guide
UpgradingtheIP5000Firmware
TheIP5000speakerphonefirmwarefilecanbechangedby:
1. Select Upgrade Firmware under System(seefarleft-handcolumn).
2. Click Browse (or Select File)andselecttheappropriatefirmwarefile.
3. Click the Upgradebutton.
4. TheIP5000speakerphonewillupdate,automaticallybackupthenewfirmwareandreboot. Oncethisiscomplete,yournewfirmwarewillbeinuseandshouldbedisplayednextto Current Version.
Note: Firmwareversionisalsoreportedinthe Administration section.
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IP5000 2.0 SeriesAdministrator Guide
12.6 Configuring System Options and ScriptsTheIP5000speakerphonehasadvancedconfigurationsettingsthatallowforcompletecontrolofthehardwareandhowthesystemperforms.Amemorycapacityof3MBprovidesmultiplephonenumbersandrecordedmessagecapabilities.Incomingcallrouting,SNMPandadvanceddiagnos-ticsenhancedwithadvancedscriptingcapabilitiesprovideforflexibleconfigurations.
BatchConfiguration
TheIP5000speakerphonecanbeconfiguredfromaTFTPserver,e.g.UPD.
1. Click on Batch Configuration under Code Blue(seefarleft-handcolumn)
2. EntertheTFTP Server IP address and TFTP Server Port.
3. Click on Fetch ConfigurationtopulltheconfigurationfilesfromyourTFTPserver.
4. Click on Verify Integritytovalidatetheconfigurationfilesaresuitableforuse.
ThisfunctionalitycanbeusedinlieuofUPD’sprogramfunctionalitytohavetheIP5000pullitscon-figurationinsteadofhavingitpushedfromUPD.
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IP5000 2.0 SeriesAdministrator Guide
EnteringPhoneNumbers
TheIP5000speakerphonenumberconfigurationismadeby:
1. Clicking Numbers under Code Blue(seefarleft-handcolumn).
2. Entertheextension(i.e.SIPaccount,userextension).Choosewhichaccountthis extensionnumberwillberelatedto,thenenteradescriptionforthisextension.Seeaccount referenceonpage11.
3. Select the green plus signtoaddthenumber.
4. Todeleteanumbersimplyclickthe red X.
5. Select the green check markwhenprompted, Are you sure?
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IP5000 2.0 SeriesAdministrator Guide
RecordingAdministration
TheIP5000speakerphonerecordingconfigurationismadeby:
1. Selecting Recordings under Code Blue(seefarleft-handcolumn).
2. Click on Select recording file,choosethefileyouwishtouploadtotheIP5000andclick Open.
3. EntertheDescriptionwithintheDescription Field.
4. Click on the green plus signtoaddtherecordingandwaitforittofinish. Duringtheuploadprocessthescreenwilldisplay,Uploading file… Atthispointdonotrefreshthepageorclickawayfromthepageorthefilewillnotbe uploaded.Oncethefileuploadiscomplete,youwillseeDownload Recording and a new lineforuploadingadditionalrecordings.
5. Todeleteanumber,simplyclickthered X.
6. Select the green check markwhenprompted,Are you sure.
TheIP5000speakerphonesupportsthefollowingformatsandallfilesmustcontainmono(singlechannel)data.
• FilecontainingrawPCMuLawdata(extension.ulaw)
• Wavefilecontaining8KHzor16KHzLinearPCMdata(extension.wav)
Note:Audiofileswillconsumespacewithinthe3MBsharedmemoryallocation.
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IP5000 2.0 SeriesAdministrator Guide
HardwareSettings
TheIP5000speakerphonehardwaresettingsareconfiguredby:
1. Selecting Hardware Settings under Code Blue(seefarleft-handcolumn).
2. SelecttheappropriateButtonCount,KeypadAvailableandPublicAddressAvailable settingsundertheInterfacesection.PublicAddressAvailableisutilizedwhentheIP5000is controllingtheoptionalCodeBluePAScomponents(i.e.CB1,CB2,CB5withPublic AddressorWM180).
3. The Power Sourcessectionallowsyoutoselectthepowersourcesconnectedtothe IP5000. Note:Bydefault,A/Cisselected.IftheIP5000powersourceissolelyPoE,failuretoun checktheA/CBoxwillresultinSNMPtrapsnotingthefailureofA/C,wheninfactthereis noA/Cpowerapplied.
4. Checking Aux Output 1 or 2willenabletheauxiliaryoutputrelay.Bydefault,theportisset toenable(ToggleState)whenusedinanActionScript. When momentary togglehasbeenselected,thecalledpartynowhastheabilityto activatetheauxiliaryoutputremotelyforthetimeperiodchosenviaDTMFtones,fromtheir phone’skeypad. Note:Momentarytoggleisintendedforremotecontrolusebythecalledparty.It’simportant tounderstandthatscripteduseoftheauxoutputnotbeusedonanyauxoutputportthat hasbeenselectedtoactinthemomentary(remotecontrolaspect)togglefunction.Also,itis notrecommendedtouseGeneralSettings>IncomingCalls>AuxOutput1or2’sEnable onIncomingCallcheckbox.
5. Withselectionsmade,clickSave Changes.
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IP5000 2.0 SeriesAdministrator Guide
General Settings
TheIP5000speakerphonegeneralconfigurationcanbeaccessedby:
1. Clicking on General Settings under Code Blue(seefarleft-handcolumn).Inthissection youcanselecthowmanyringstheIP5000willwaitbeforeansweringanincomingcall.
2. Click the down arrow next to Answer In to change settings.
3. Additionally,torouteallincomingcallstothePASlinelevelaudiooutputformass notification,checkthebox(i.e.Alwaysrouteincomingcallstopublicaddress)nexttoPublic Address. Whenchecked,AuxiliaryOutput1and2checkboxeswillenabletheA/O1&2onincoming callandisdisabledwhenincomingcallisterminated.
ThisfeaturewasnotintendedtobeusedwithAuxiliaryOutputsconfiguredwiththe momentarily(HardwareSettingsDialog)choice.
TheIP5000canalsobeconfiguredwithastandardlocationmessage.
1. Click on the down arrow next to Location Recording to select this recording as the default LocationMessage. Thelocationmessagemustbeuploadedbeforethischoicecanbemade.SeeRecording’s dialog.
2. Onceyouhaveconfiguredtheoptionsonthispage,clickSave Changes.
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IP5000 2.0 SeriesAdministrator Guide
ActionScriptConfiguration
ActionScriptsarebasedonHardwareSettingsmadeearlierinthesetupprocess.Forexample,ifyourIP5000hastwophysicalbutton,andonlyonewasselectedinHardwareSettings“Interface”“ButtonCount,”somescriptschoiceswillbemissing.
Scripting RequirementsTheActionScriptintheIP5000canbeveryextensive,yetonlyifallthecorrectfeaturesareenabled.Understandingalltheabilitiesofthephoneisrequired.OnlythencantheuserconfiguretheIP5000formaximumfunctionality.
Numbers:LoadphonenumbersforallofyourplannedcallsfromthisIP5000.
RecordingsRecordallmessageanduploadthemtothisIP5000.
Hardware SettingsEnsuretheIP5000featuresarerepresentedintheHardwareSettingsportionoftheGUI.
Diagnostic SettingsWhenusingremotemonitoringservices,forexample,SNMPServerserviceorCodeBlue’sToolVox®Serverw/UPDapplication,theIP5000willsendSNMPtrapsorusethe“ActionScripts”generatecallstoamonitoringserviceandplaypre-recordedmessagesasanotificationwhenanissuehasbeendetected.
ScriptingBasicCall
TheIP5000hasGUIinterfaceforbuildingscripts.Scriptingcan consist of a single action or combinationofactionsrelatedtoabuttonpressorAuxiliaryOutputTrigger alone.
• Click on Action Scripts under Code Blue (see far left-hand column)toprogramtheac-tionscriptsyouwishtheunittoperformduringbuttonactivationor diagnostic condition.
• Toprogram,selectaButton or Diagnostic condition from theoptionlistbyclickingonthedownarrowacrossfromScriptfor:Forthisexample,select Button #1 Pressed
• Click on Add Action.
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ScriptingBasicCall (continued)
• From the Select Actiondropdown,choosePlace Call.
• Bydefault,thefirstnumberplacedinmemorywillbepresenthere.Ifanothernumberisdesired,usethedrop-downarrowtolocateandselectanotherphonenumber.
• Click on the Save Scriptbutton.Thiscom-pletesthebasicprogrammingneededtoplaceacall.
Other Basic Script ChoicesScriptingintheIP5000allowsfornon-phonecallscriptingtobeprogrammedtomeettheuniqueneeds of the customer.
Herearesomeexamples:
1. Forthisexample,we’lluse“Button#1Pressed”asseenintheexample“BasicCall”
2. Instead of choosing “PlaceCall” let’sselect “ControlAux Output”
3. Bydefault,theAuxiliary1ispresented, butnoteonlythoseAuxOutputs selectedinHardwareSettingswillbe availableinthislist.
SCRIPTING BASIC CALL (continued)
• From the Select Action dropdownchoosePlace Call.
• Bydefaultthefirstnumberplacedinmemorywillbepresenthere. Ifanothernumberisdesired,usethedrop-down arrow tolocateandselectanotherphonenumber.
• Click on the Save Script button. Thiscompletesthebasicprogrammingneededtoplaceacall.
pic19 over on right side
Other Basic Script Choices ScriptingintheIP5000 allows for non-phonecallscriptingtobeprogrammedtomeetuniqueneedsofthecustomer.
Here are some examples:
1. For this example we’ll use “Button #1 Pressed” as seen in the example “Basic Call”
2. Instead of choosing “Place Call” lets select “Control Aux Output”
3. By default the Auxiliary 1 is presented, (butnote only those Aux Output’s selected inHardware Settingswillbe availableinthislist)
(Continued on next page)
pic20 over on right side
SCRIPTING BASIC CALL (continued)
• From the Select Action dropdownchoosePlace Call.
• Bydefaultthefirstnumberplacedinmemorywillbepresenthere. Ifanothernumberisdesired,usethedrop-down arrow tolocateandselectanotherphonenumber.
• Click on the Save Script button. Thiscompletesthebasicprogrammingneededtoplaceacall.
pic19 over on right side
Other Basic Script Choices ScriptingintheIP5000 allows for non-phonecallscriptingtobeprogrammedtomeetuniqueneedsofthecustomer.
Here are some examples:
1. For this example we’ll use “Button #1 Pressed” as seen in the example “Basic Call”
2. Instead of choosing “Place Call” lets select “Control Aux Output”
3. By default the Auxiliary 1 is presented, (butnote only those Aux Output’s selected inHardware Settingswillbe availableinthislist)
(Continued on next page)
pic20 over on right side
SCRIPTING BASIC CALL (continued)
• From the Select Action dropdownchoosePlace Call.
• Bydefaultthefirstnumberplacedinmemorywillbepresenthere. Ifanothernumberisdesired,usethedrop-down arrow tolocateandselectanotherphonenumber.
• Click on the Save Script button. Thiscompletesthebasicprogrammingneededtoplaceacall.
pic19 over on right side
Other Basic Script Choices ScriptingintheIP5000 allows for non-phonecallscriptingtobeprogrammedtomeetuniqueneedsofthecustomer.
Here are some examples:
1. For this example we’ll use “Button #1 Pressed” as seen in the example “Basic Call”
2. Instead of choosing “Place Call” lets select “Control Aux Output”
3. By default the Auxiliary 1 is presented, (butnote only those Aux Output’s selected inHardware Settingswillbe availableinthislist)
(Continued on next page)
pic20 over on right side
(Continued on next page)
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IP5000 2.0 SeriesAdministrator Guide
ScriptingBasicCall (continued)
4. The next choice is to EnablethisAuxOutputand/orsettheDurationforthisAux Output Action.Inthisexample,let’srequesta10-seconddurationuponthetouchofbutton#1.
5. Next click on Save Script.Thisscriptisnowreadytobetested.TouchButton#1totest.
Combining Multiple Actions in One “Script -- Advance Programming”Thefollowingexamplewouldbethemostcommonconfigurationdeployed.
1. Using Action Scripts > Script for: “Button#1 Pressed”. Addthefollowingasseenintheexample:
A. ControlAuxOutput–EnableB. Place Call – with messages for Caller and Called PartyC. ControlAuxOutput–Disable
2. TheScriptshouldlooklikethis:
A. Click Save Script whenfinished.
SCRIPTING BASIC CALL (continued)
4. Next choice is to Enable this AuxOutput and or set the Duration for this Aux Output Action. In thisexample let’s request10seconddurationuponthetouchofbutton1.
5. Next click on Save Script. Thisscript isnowreadytobe tested. Touch Button 1 to test.
Combining Multiple Actions in One “Script -- Advance Programming” The following example would be the most common configuration deployed.
1. Using Action Scripts > Script for: “Button #1 Pressed”. Add the following as seen in the example: A) Control Aux Output – Enable B) Place Call – with messages for Caller and Called Party C) Control Aux Output – Disable
2. TheScriptshouldlooklikethis: A) Click Save Script when finished
pic21 over on right side
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IP5000 2.0 SeriesAdministrator Guide
ActionScriptParameters
WithintheScriptsaremanysettingscontrollingthenextstepintheprocessoftheAction Script:
• Durationoftheprocess• Enable / Disable features• A reactivation of an Aux Output with a timed limitation
ThefollowingwillprovidedetailedexplanationsintotheseScriptcontrols.
Note:Scripts,PhoneNumbers,andRecordingsallsharea1MBmemorycap.
ACTION SCRIPT PARAMETERS
Within theScriptsaremanysettings controllingthenextstepin theprocessoftheAction Script: Duration of the process,Enable / Disable features,orevenareactivationofanAux Output with a timed limitation. The following will provide detailed explanations into these Script controls.
Note: Scripts, Phone Numbers, and Recordings all share a 1Mb memory cap.
Playing a Message
MessagescanbesettoplayanytimeupontheactivationofaScriptorduringacall.
Plus, theycanbesettorepeatasshownhere:
Place Call
Placing a Call: theadministratorsetsupwhichnumberswillbeattemptedandinwhichorder. The administrator could choose multiple numbers stored in “Numbers” or the same numbercanberepeatedmanytimes. “If not answered, then” Call. Select additional numberstobedialed.
Dialing/Answer Timeout: The default time is 60 seconds andcanbe steppeddown to as littleas5seconds,beforethecallattempttimesout.
Maximum Call Duration: The default time is 600seconds (10 mins). Duration range 0001to 9999 seconds (1 secondup to166.65 minutes). Thirty secondsbefore the timer exhausts, an audibletonewillplaytonotify bothpartiesthecallisabouttoterminate,unlessthetimerisdisabledthroughaDuringcallCommand(DTMFtone3).
While Dialing: StandardRingback is the default setting.Other choices are: A message can besettoplaytothepersonattheIP5000 orDoNothing,untilthecallisconnected.
(continued on next page)
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ActionScriptParameters (continued)ACTION SCRIPT PARAMETERS (continued)
Place Call (continued)
When Answered: The default setting is Normal Two-Way Conversation. TheoptionistoPlayCustomMessages. A message can besettoplayLocally(attheIP5000)or Remotely(totheCalledParty).
ChoosingthisoptionwilladdanotheroptiontothePlacecallsequence,And Then. The And Then choice allows the call to continue through to normal two-way conversation mode or Hang Up and reset the IP5000.
Note: In this feature, it is prohibited to use the same exact message in both local and remotely selection.
In Call Commands: ThedefaultisEnabled. All RemoteControlDTMFtonecommandsareavailableforusebythecalledparty. The alternate choiceisDisabled,effectivelylockingoutallDTMFtone commands from the Called Party’s control.
Control AUX Output
• Auxiliary Outputs can beactivatedand deactivated throughout aScript.
• Auxiliary Outputscanalso besetto activate on incoming answered calls.
• It is strongly advised when this feature is used no other configurations are enabledfor an Auxiliary Output with Momentary Toggle selected in Hardware Settings.
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IP5000 2.0 SeriesAdministrator Guide
AuxiliaryOutputExpandedFunctionalityandUseCase
TheIP5000AuxiliaryOutputabilitieshavebeenexpandedforuniqueusecases:SecurityPersonalAccess Controls.
Example:
Gate or Door ControlEitheroutputcanbeconfiguredtoactivateuponthecalledparty’suseofDTMFkeys4or5onthephoneforapredeterminedtimeperiodbytheGateMechanism(example-fourseconds).
1. SettingupAuxiliaryOutput1toMomentarilyToggleforfourseconds: Aux Output Momentary Toggleisbestusedforremotecontroloperationsandshouldnotbecom-binedwithScripted Timed Aux Output timers or Incoming Calls > Aux Output > Enable when an Incoming Call is active.
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IP5000 2.0 SeriesAdministrator Guide
AuxiliaryInputActivatedScenario
Inthisexample,theIP5000hasbeenconfiguredtoperformthefollowingScriptuponanAuxiliaryInputContactClosure:
1. PlayaMessageoutofthespeaker.
2. TriggerAuxOutput#1(strobelight).
3. PlaceaCallto“Security”
A. Uponconnecting,activateAuxOutput#2untilremotelyreleasedbythe CalledParty(Security).B. ReleaseforAuxOutput#2isaccomplishedbytheCalledparty’sphone keypad–Key#5.
4. Called Party disconnects.
DisableAuxOutput#1(strobelight)20secondsaftertheCalledPartyhangsup.
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IP5000 2.0 SeriesAdministrator Guide
PublicAddress
IfyourIP5000isconnectedtoaCodeBluePASspeakersystem,configurethebelow.
Hardware Configuration >PublicAddressfeatureenabled.
General Settings > Public Addresscheckedtoalwaysrouteincomingcallstopublicaddress.
Public Address – PAS System If your IP5000 is connected to a Code Blue PAS speaker system, configure the below. Hardware Configuration > PublicAddressfeatureenabled
General Settings > Public Address checked to always route incoming alls topublicaddress
Public Address – PAS System If your IP5000 is connected to a Code Blue PAS speaker system, configure the below. Hardware Configuration > PublicAddressfeatureenabled
General Settings > Public Address checked to always route incoming alls topublicaddress
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IP5000 2.0 SeriesAdministrator Guide
CONFIGURINGDIAGNOSTICS
Diagnostic SettingsTheIP5000speakerphonediagnosticsettingsareconfiguredby:
• SelectingDiagnosticSettingsintheCodeBlueConfiguration.
• ClicktheEnablecheckbox.
• InputtheSNMPServerIPaddressandSNMPServerPortnumbertomonitortheIP5000withanSNMPmanagementsoftwareorwithCodeBlue’sToolVox®Gateway,w/UnitProgramming&Diagnostic(UPD)Software.
Power Supply Failure TimeoutTheIP5000monitorsthepowersourcesforlossofpoweror,inthecaseofthe12Volt/Battery,thecircuitmonitorsforLowVoltagecondition(11.5–11.0V).
Note:Backuppowermustbeavailableforthephonetoreportapowerfailure.Ifnopowerisavailable,anetworkmanagementsystemmustperiodicallycheckthephoneforthepowerfailuretobereported.CodeBlue’sUPDcanprovidethisfunction.
• PowersupplymonitoringisbasedontheselectionsmadeinHardwareSettings>PowerSupplysection.
• 12-24VoltA/CorD/Cmonitoringwillbecheckedwithinthetimeintervalprovided.(Example: 900seconds=15minutes.)Theintervalrange0-9999999(1second-2,777.7775hours),shouldthevoltagebecomeunavailableoraproblemhasbeendetected.TheCODEBLUE-MIB::powerSourceparameterwillbeissued.
• MainpowerMIBvalueisCODEBLUE-MIB::powerSource.0 ac.TheSNMPtrapwillbeissuedagainifatthenextintervalthevoltageissuehasnotbeenrectifiedwithinthetimedintervalanotherTrapwillbesent.TheACpowerfailurescriptwillalsoberun.
• 12VoltD/C-Batterymonitoringwillcheckthebatteryvoltageevery900secondsandreport avoltageconditionviaaSNMPtrap.
• 12VDCbatteryMIBvalueisCODEBLUE-MIB::powerSource.0 dc.Replacethefullychargedbatteryifpossible.Ifreplacingwithanunchargedbattery,allowupto48hoursforafullre-charge.TheDCpowerscriptwillalsoberun.
• PoEPowerFailure:WhenPoEpoweristhesolepowersourceandinterruptioninserviceisexperienced,noTrapwillbesentunlesstheIP5000hasasecondpowersourcetobackuptheIP5000operations.
Note:PoEpowerfailureswillonlybereportedifdataserviceisstillavailable.
• PoEPowerMIBvalueisCODEBLUE-MIB::powerSource.0 poe.ThePoEpowerfailurescriptwillalsoberun.
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Others – (Tests)
Microphonetestingisdisabledbydefault.Enablingwillshowanumberofreoccurringtestroutines.Themicrophoneissupportedbythespeaker’sabilitytogeneratetonesatthescheduleintervals.
• Thetestconsistsofbeepsfromthespeaker,whichwillbereceivedbythemicrophone. » Themaximumnumberofbeeps:2-10beeps. Oncethemicrophonedetectsthebeeps,thetestiscompleteuntilthenext scheduledtestispresent.
» Thebeeptonevolumechoicesaresoft,loud,orsofttoloud. Thebeeptonevolumesettingshouldbesettoanticipateambientnoiselevelatthetime of the test.
The test schedule choices are:• Every15minutes• Hourly• Daily• Weekly
• Testingondemand:Whenmicrophonespeakertestingisenabled,theadministratormayselecttoRunTestwhileloggedintotheIP5000.TheresultsofthetestwillonlybepresentinafailedSNMPtrap,whichwouldappearintheSNMPserverlogsorUPDDiagnosticReportslogs.TheMIBvalueisCODEBLUE-MIB::micSpeakerFailure.
PAS – Public Address System FailureTheIP5000monitorsthestateoftheCodeBlueBlueAlert®PASamplifiersforfailures.TheamplifierssignaltheIP5000ofaproblem,andtheIP5000sendsanSNMPtrapoftheproblem.
TheMIBvaluesfortheseSNMPtrapsare:
- CODEBLUE-MIB::publicAddressFailure
- CODEBLUE-MIB::highTemperature
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13 Dual Accounts
SampleApplicationusingDualAccountsontheIP5000phone
IfusingbothaccountsonanIP5000,youmustsetuptwonumbers(one“via Account 1”andtheother“via Account 2”),andanactionscriptwithasingledialstepwith“call first number”and“if not answered then call second number”.
Useoutcomesdependentonthenetwork:
1. Ifserver1isconsideredregisteredandresponds,thecallgoesthroughtoserver1 immediately.
2. Ifserver1isconsideredregisteredandunresponsive,itwillbetriedforuptoDialing/ answer timeout,butnomorethan30seconds.Thenserver2willbetried.
3. Ifserver1isnotconsideredregistered,server1willbeskippedandserver2willbetried immediately.
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14 CLI (Command Line Interface)TheIP5000hasextensivecommandsthatcanbeusedbytelnettingintothedevice.
Youcanusewindowstelnetordownloadacommonfreetelnetclient,“putty”.
TelnettotheIPAddressoftheIP5000phone:useport23ifunsure.
LoginisthesameasthroughtheWebGUI.
admin
admin
Youcantype“help”toseealistofavailablecommands.
The most commonly used are:
format c: codeblue –Usingthiscommand,youformatthephoneandreturnittofactorydefault.Thiscommandmustbefollowedupwithareboot.
reboot –Makethephonereboot.
ping IP Address or Domain Name–PingtheIPPBXtoseeifthephonecanreachitsregistrar.
button 1–Selectbutton1-4andinitiateabuttonpushremotely.Thisishandyforremotetesting.Button#1istheredbutton.Button#2istheblackbutton,ifequipped.
CLI (Command Line Interface)
The IP5000 has extensive commands that can be used by telnetting into the device.
You can use windows telnet or download a common free telnet client, “putty”.
Telnet to the IP Address of the IP5000 phone: use port 23 if unsure
Login is the same as through the Web GUI.
admin
admin
you can type “help” to see a list of available commands.
The most commonly used and helpful are:
format c: codeblue – using this command you format the phone and return it to factory default. This command must then be followed up with a reboot
reboot – make the phone reboot
ping IP Address or Domain Name – ping the IP PBX to see if the phone can reach it’s registrar
button 1 – select button 1-4 and initiate a button push remotely. This is very handy for remote testing. Button 1 is the red button. Button 2 is the black button if equipped.
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15 In-Call CommandsTheIP5000speakerphoneprovidesenhancedfunctionalitythroughtheutilizationofInCallCommands.ThesecommandsareDTMForphonekeypadentriesmadebytheCalledParty.Belowisalistandexplanationofeachcommand.
In-Call Command Function Description1 PlayLocationMessage PlaystheLocationRecordingselectedin
General Settings2 SwitchfromSpeakertoPAS
OutputandMutetheMicTransferstheaudiotothePASaudiooutputandmutesthemicrophonetoeliminateafeedbackloop
3 Deactivate Call Timer DeactivatestheMaximumcalldurationtimersettingintheoperationalscriptcurrentlyrunning
4 Activate/DeactivateAuxiliary1 ToggleAuxiliary1state;activateordeactivate
5 Activate/DeactivateAuxiliary2 ToggleAuxiliary2state;activateordeactivate
6 MicVolumeUp Increasethemicrophonevolume;usedtodecrease the Called Party volume
7 MicVolumeDown Decreasethemicrophonevolume;usedtodecrease the Called Party volume
8 SpeakerVolumeUp Increasethespeakervolume;usedtoincrease the Calling Party volume
9 SpeakerVolumeDown Decreasethespeakervolume;usedtodecrease the Calling Party volume
Note:SomeVoIPcodecsdonotfullysupportDTMFTonesignalingandmaynotfunctionasintended.
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16 Factory ResetThesystemcanberesetviatwodifferentmethods.
First Method:
PresstheresetbuttonforfivesecondsanditwilldeletetheIP5000networkconfigfiles;scriptsandrecordings will remain.
Pressresetbuttonfor10secondsormoreandtheIP5000filesystemwillbeformattedresettingto factory defaults.
(Continued on next page)
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Factory Reset (continued)
Second Method:
Ifyouhavetelnetaccesstotheunit,youcandefaulttheunitthroughthecommandlineinterface.
Youcanusewindowstelnetordownloadacommonfreetelnetclient,“putty”.TelnettotheIPAddressoftheIP5000phone:useport23ifunsure
• EnterUsername:adminandPassword:admin• Attheprompt,type.advanced• Attheprompt,typeformatc:codeblue• Aftersuccessfullyformattingthephone,typereboot
FACTORY RESET (continued)
2nd Method:
If you have telnet access totheunit,youcandefaulttheunitthroughthecommandline interface.
You can use windows telnet or download a common free telnet client, “putty”. Telnet to the IP Address of the IP5000 phone: use port 23 if unsure • EnterUsername:admin and Password: admin • Attheprompt,type.advanced • Attheprompt,typeformat c: codeblue • Aftersuccessfullyformattingthephone,typereboot
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17 CompatibilityTheIP5000phoneisaSIPversion2.0(RFC3261)deviceandiscompatiblewithIPGatewaysandPBXs that can register third Party SIP devices to them.
You must verify that the IP PBX you are registering the IP5000 to can handle Third Party SIP devices, whether through licensing and/or Hardware add-ons.
SomeexamplesofmainstreamIPPBXstheIP5000hasregisteredtoasaThirdPartySIPdeviceare:
AvayaAsteriskCiscoCallManagerNortel
and many others…
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PREPARATION
1. RecordtheMACaddressanddeterminethecurrentIPaddressforeachIP1500/2500/5000 deviceyouwishtousewithCUCM.
2. DeterminewhichpartitionyouwillputtheIP1500/2500/5000directorynumbersinto.
3. ObtainonedirectorynumberforeachIP1500/2500/5000device.
a. IfyouaregoingtousetheIP1500/2500/5000’sdualaccountconfigurationtoregis tertoredundantCUCMservers,obtainaseconddirectorynumberforeach IP1500/2500/5000device.
4. DeterminewhichcallingsearchspaceyouwillassigntotheIP1500/2500/5000.
IP5000 CONFIGURATION
RefertotheIP1500/2500/5000AdministrationANDUserGuidelocatedonourwebsite
Clear Existing Configuration
Ifnecessary,cleartheIP1500/2500/5000’sexistingconfiguration.ThiswillresetittoDHCP,somakesureyouhavethecapabilitytofindthedevice’sIPaddressagainifyoudothis.Foreachunit:
1. OpenaTelnetclientandconnecttotheIP1500/2500/5000.
2. Loginusingtheusernameadminandthedefaultpasswordadmin.
3. Typeformatc:codeblueandpressEnter.
4. TyperebootandpressEnter.
Configure Account(s)
1. LogintotheIP1500/2500/5000viaitswebinterface.Thedefaultusernameandpassword are admin and admin.
2. Select Account 1.
3. ForVoIPProtocol,selectSIP&RTP.
4. UnderSIPConfiguration,forUsername/Number,enterthedirectorynumberyouassigned earlier.
5. ForDisplayName,entercallerIDtext.
6. ForDomain,enterthehostnameorIPaddressoftheCUCMnodeyouwishtoregisterthis account to.
18 Configuring for Cisco Unified Communications Manager 9
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7. InsureKeep-Aliveisenabled.
8. UnderProxyAuthentication,forUsername,entertheusernameyouassignedtheCUCM enduser,e.g.thehexadecimalrepresentationoftheMACaddressorthelocal-usevariant for a secondary account.
9. ForPassword,enterthepasswordyouenteredintoDigestCredentialsundertheCUCM end user.
10.Click Save.
11. Repeatsteps3-10withAccount2ifyouareusingthesecondaccount.
Other Settings
RefertotheIP1500/2500/5000AdministrationANDUserGuidetocompletethesetupoftheIP1500/2500/5000,includingNumbers,GeneralSettings,HardwareSettings,andActionScripts.Whenfinished,clickApplyNowtorestartthephone;itshouldnowregistertoCUCMandbeabletoplacecallsintheassignedcallingsearchspaceaswellasreceivecallsatthedirectorynumberitisconfiguredwith.
Note: if you are setting up the IP1500/2500/5000 with secondary account support, make sure that you create each failover number twice.
UCM CONFIGURATION
AllUCM-sideconfigurationisdonewithintheCiscoUnifiedCMAdministrationwebinterface.
Create Phone Security Profile
1. NavigatetoSystem>Security>PhoneSecurityProfile.
2. DoaFindon“Third-party”tolocatetheThird-partySIPDeviceBasic-StandardSIPNon- SecureProfile.ClicktheCopyicon.
3. CheckEnableDigestAuthentication.
4. ChangetheNameandDescriptiontoCodeBlueIP1500-2500-5000Profile.
5. Click Save.
Configure End Users
ForeachIP5000device,configureanewenduserforSIPauthentication.
1. NavigatetoUserManagement>EndUser.
2. Click Add New.
3. FortheUserID,enterthehexadecimalversionoftheMACaddress;e.g.00:50:C2:17:7B:E8
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wouldbecome0050c2177be8.
a. UseoftheMACaddressasuserIDisonlyarecommendation.Iflocalconfiguration permits,youcanuseanyotherformofuserID;justbesuretorecordwhichuserID goeswithwhichphoneandwhichofthephone’saccounts.
4. FillintheLastnamefieldwithadescriptionofthestation.
5. CreateandrecordasecureSIPpasswordandfillintheDigestCredentialsandConfirm DigestCredentialsfieldswiththispassword.Youwillbeenteringthispasswordlaterinto theIP1500/2500/5000.
6. Click Save.
Configuring End Users for Secondary Accounts
IfyouaregoingtousetheIP1500/2500/5000’ssecondaryaccountfunctionalitytoregistertoaseparatedirectorynumbertoaseparateCUCMnodeforfailoversupport,repeattheaboveprocessusingalocal-use-onlyMACaddress.Alocal-use-onlyMACaddresshastheU/Lbitsetto1toindi-cate the address is locally administered.
SinceallIP1500/2500/5000units’MACaddressesstartwith0,youcancreatealocally-administeredaddressthatisunlikelytoconflictwithotherlocally-administeredaddressessimplybysettingtheU/Lbitsimplymeanschangingthesecond0toa2,e.g.0250c2177be8.
Configure Phones and Directory Numbers
ForeachIP5000device,configureanewPhoneandassociateddirectorynumber.
1. Navigate to Device > Phone.
2. Click Add New.
3. ForPhoneType,selectThird-partySIPDevice(Basic).
4. EntertheMACAddressofthephoneinhexadecimalformat;e.g.00:50:C2:17:7B:E8would become0050c2177be8.
5. ForDevicePool,selectDefault(orsomeotherlocally-configureddevicepool).
6. ForPhoneButtonTemplate,selectThird-partySIPDevice(Basic).
7. ForCallingSearchSpace,selectthecallingsearchspacetheIP1500/2500istouse.
8. ForDeviceSecurityProfile,selectCodeBlueIP1500-2500-5000Profile.
9. ForSIPProfile,selectStandardSIPProfile.
10.ForDigestUser,selecttheendusermatchingtheMACaddressofthephone,orthealter nateuserIDyoucreatedwhenyouwereconfiguringtheenduser.
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11. Click Save.
12. Ontheleftsideofthescreen,clickLine[1]-AddanewDN.
13. FillintheDirectoryNumber.
14. ForRoutePartition,selectthepartitionthedirectorynumberresidesin.
15.UnderLine1,forDisplay(InternalCallerID),enteradescriptivenameforCallerIDpur poses.
16. IfyouwishtoreturnabusysignalforsilentmonitoringiftheIP1500/2500/5000isinuse, disableCall Waiting:underMultipleCall/CallWaitingSettings,ForbothMaximumNumberofCallsand BusyTrigger,enter1.
17. Click Save.
Configuring Phones and Directory Numbers for Secondary Accounts
IfyouaregoingtousetheIP1500/2500/5000’ssecondaryaccountfunctionality,repeattheaboveprocesswithalocal-use-onlyMACaddressasoutlinedinConfiguringEndUsersforSecondaryAc-counts,andspecifyadistinctdirectorynumber.
Integrating InformaCast Utilizing Cisco Call Manager
AccesstotheInformaCastemergencynotificationsystemproducedbySinglewireSoftwarefre-quentlyisincludedwithCiscoUnifiedCommunicationManager(CUCM).CodeBlue’sVoIPspeak-erphones(IP1500/2500/5000)canberegisteredandconfiguredwithCUCMasSIPdevicesthatarecompatiblewithIPGatewaysandPBXsthatcanregisterthird-partySIPdevices.RefertoSection10.4ofthisguideforadditionaldetails.
TosendaudiopagesfromInformaCasttoCodeBluespeakerphones,selecttheCodeBluedevicesasendpointphonesforthemessages.TheCodeBluephoneswillhavetheabilitytoanswerandplaytheaudiobydefault.
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19 Avaya IP Offi ce Integration Guide
Introduction
ThisAvayaIPOfficeIntegrationGuideprovidesgeneralinstructionsforintegrationoftheIP1500/2500/5000 Series PhoneswithanIPOfficeinstallation.Readthisinstructionsetcompletelybeforestartinganyinstallation.FordetailedIP1500/2500/5000setupinstructions,pleaseconsulttheIP1500/2500/5000 Guides.
Prerequisites
• AvayaIPOfficeManagerVersion9pre-installed• SIPDeviceLicensingfor3rdPartyIPEndpoints• NetworkaccesstotheIPOfficeManager,IP1500/2500/5000 Series Phones and allnetworkservices(SIP,HTTP,FTP,RTP/SRTP)
IP Offi ce Manager Basic Confi guration
Basic instructions for integrating IP1500/2500/5000 Series PhoneswithanAvayaIPOfficeR7Managerareincluded.AdvancedsetupofIPOfficeManagerfeaturesisoutsidethescopeofthisdocument.
1. UsingIPOfficeR7Manager,connecttotheIPOfficeControlUnit.
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2. LogintoAvayaIPOfficeManager:
3. SIPExtensionSupportisrequiredforIP1500/2500/5000 integration. Select System > LAN1 (or LAN2) > VoIPinIPOfficeManager:
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4. Check that SIP Registrar Enableisenabled.
5. Select the SIP Registrarsub-tab.6. In Domain Name,entertheFullyQualifiedDomainName(FQDN)ortheIPad
dressassociatedwiththecorrectLANportontheIPOfficeControlUnit.DeselectAuto-create Extn/User. Click OK.
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7. ASIPextensionwillneedtobecreatedforeachIP1500/2500/5000 Series Phone. RightclickonExtension,selectNew and then click on SIP Extension.
8. Enterthefollowingfieldstocreateanewextension: • Extension ID: AuniqueextensiontoidentifythelogicalextensioninIPOffice.By default,IPextensionsstartat8000. • Base Extension: This is the extension used to call the IP1500/2500/5000 Series Phone. • Force Authorization: Select to force authentication of the IP1500/2500/5000 Series Phone.
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9. Select the VoIPtabandselecttheCompression Mode. The default of the IP1500/2500/5000 Series Phone is G.711 U-LAW and will work in most cases.
MoreinformationonaudiocodecscanbefoundintheIP1500/2500/5000 Series Phone Guides. Set DTMF Support to RFC2833.
10. EachIP1500/2500/5000 Series PhoneshouldhaveauniqueUser.Rightclick on User and select New.
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11. Enterthefollowingfieldstocreateanewuser; • Name: Thiswillbedisplayedastheuser’snameinIPOfficeManager,andis usedastheusernameforSIPregistrationwhenconfiguringthe IP1500/2500/5000 Series Phone. • Extension: This should match the Base ExtensionconfiguredfortheSIPexten- sioninStep8.Thisisalsousedasthephonenumberwhenconfiguringthe IP1500/2500/5000 Series Phone.
12. Select the TelephonytabandthentheCall Settingssub-tab.DisableCall Waiting On and Answer Call Waiting on Hold.Callwaitingisnotsupportedon the IP1500/2500/5000 Series Phone.
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13. Select the Supervisor sub-tab.IntheLogin Codefieldenterapasswordtobe usedbytheIP1500/2500/5000 Series Phoneforauthentication.AvayaIPOffice willonlyacceptnumbersinthisfield.
14. IfaddingmultipleIP1500/2500/5000 Series Phones,repeatSteps7-13foreach device.
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20 IP Audio InterfaceTheIPAudioInterface(IAI)isanIP-basedaudiodevicesupportingVoIPandAudiooverIPapplications.TheIAIfullduplextechnologyisthemostadvancedonthemarkettoday.ItisanidealsolutionforbridgingaudioandcontactclosuresoverlongdistanceLAN/WANnetworks.Itextendsandinterfacestonon-networkbasedtraditionalpublicaddresssys-temsandallowsfortwo-waycommunicationwithexistingfirepanelssotheymaybeusedasemergencyendpoints.TheIAIisdesignedtosupportCodeBlue’sBlueAlert®MassNotifica-tion System over the wired or wireless network.
BlueAlert,NFPA72®ECS(Chapter24)compliant,allowsflex-ibilityinannouncementdeliverybyprovidingtexttospeech,livebroadcast,pre-recordedmessagesandwarningtoneoptions,aswellasannouncementrepeatandschedulingfeatures.
ThefollowingareexamplesofhowtosetuptheIAIandinterfacewithbothlinelevelaudioanda25/70volt PA system.
Optionalsoftwareallowsmultipleunittemplateprogramming,audiostorage,phoneandpublicaddressemailfaultreporting,andmanagesallincomingemergencyandnon-emergencyeventswithaneasy-to-useGraphicalUserInterface.CodeBlue’sIAIfulfillstheneedforeffective,reliableemergencynetworkcommunication and enhances full system integration.
• TheLineLevelAudioInputorOutputcanbeutilizedbyconnectingtopins1-4ofthePhoenixPlug.
• TheAuxiliaryOutputisutilizedtoactivateacontactclosureona3rdpartysystemtypicallytoactivateagroupofaudiopagingdevicesorwaketheaudioamplificationsystemfromasleepmodeandthenpassaudiofromtheBlueAlertsystemtothe3rdpartysystemconnectedtoLineLevelAudioOutput.
• TheAuxiliaryInputisutilizedtoinitiateacalltoaBlueAlertgroupandpassaudiofromtheactivatingsystem,connectedtotheLineLevelAudioInput,todevicesconfiguredwithintheBlueAlertgroup
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4) The IAI is capable of being utilized in various configurations connecting up multiple types of audio systems to be utilized as a mass notification endpoint within the Blue Alert system. Below is an overview of the connections of the IAI:
Figure 8
• The Line Level Audio Input or Output can be utilized by connecting to pins 1-4 of the Phoenix Plug.
• The Auxiliary Output is utilized to activate a contact closure on a 3rd party system typically to activate a group of audio paging devices or wake the audio amplification system from a sleep mode and then pass audio from the Blue Alert system to the 3rd party system connected to Line Level Audio Output.
• The Auxiliary Input is utilized to initiate a call to a Blue Alert group and pass audio from the activating system, connected to the Line Level Audio Input, to devices configured within the Blue Alert group
• Various devices exist on the market to convert 25/70/100 volt audio to line level audio. See Appendix B for examples. However, the IAI requires a 600ohm input. It is the responsibility of the end user to convert if necessary.
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• Variousdevicesexistonthemarkettoconvert25/70/100voltaudiotolinelevelaudio.SeeAp-pendixBforexamples.However,theIAIrequiresa600ohminput.Itistheresponsibilityoftheend user to convert if necessary.
ThefollowingareexamplesofhowtosetuptheIAIandinterfacewithbothlinelevelaudioanda25/70voltPAsystem.
1. Scenario:IAIconnectedandconfiguredtointerfacewithaBogenpagingamplifier TPU100B.
a. MountandconfiguretheTPU100Bperinstallationinstructions.b. FindasuitablemountingplacefortheIAI.ItissuggestedthattheIAIbemounted
onastandard¾inchplywoodtelecombackboardtypicalincommunicationsMDF/ IDF closets.
c. TheIAIisPoEpoweredwhichshouldbesuppliedbyaPoEswitchconnectedtoa UPSpowerbackupsystemtoensurefunctionalityduringapoweroutage.
d. ConnecttheEthernetporttotheappropriateswitchforconnectivitytotheToolVox orMseriesplatform.
e. ConnectthelinelevelaudiooutputoftheIAItoMusicinputontheTPU100B.
2. Scenario:IAIconnectedandconfiguredtointerfacewithafirealarmpanel.Two-waycom municationcanbeachievedtoutilizetheBlueAlertsystemasfirealarmendpointsandthe firepanelvoiceenabledendpointsasemergencyMNSendpoints.Thisscenarioistypical forallfirepanelintegrations:
a. Mountandconfigurethefirepanelpermanufacturer’sinstallationinstructions.b. FindasuitablemountingplacefortheIAI.ItissuggestedthattheIAIbemounted
onastandard¾inchplywoodtelecombackboardtypicalincommunicationsMDF/ IDF closets.
c. TheIAIisPoEpoweredwhichshouldbesuppliedbyaPoEswitchconnectedtoa UPSpowerbackupsystemtoensurefunctionalityduringapoweroutage.
d. ConnecttheEthernetporttotheappropriateswitchforconnectivitytotheToolVox orMseriesplatform.
e. ConnectthelinelevelaudiooutputoftheIAItoalinelevelaudioinputonthefire alarmpanel.
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The following are examples of how to set up the IAI and interface with both line level audio and a 25/70 volt PA system.
a. Scenario: IAI connected and configured to interface with a Bogen paging amplifier TPU100B.
1. Mount and configure the TPU100B per installation instructions.
2. Find a suitable mounting place for the IAI. It is suggested that the IAI be mounted on a standard ¾ inch plywood telecom backboard typical in communications MDF/IDF closets.
3. The IAI is PoE powered which should be supplied by a PoE switch connected to a UPS power backup system to ensure functionality during a power outage.
4. Connect the Ethernet port to the appropriate switch for connectivity to the ToolVox or M series platform.
5. Connect the line level audio output of the IAI to Music input on the TPU100B.
Figure 9
Music Input
TPU100B
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7. Connect the auxiliary output of the IAI to a contact closure input on the fire panel.Note: Some fire panels may require a signaling device be placed on the dry contact closure of the IAI to send the active/inactive signaling to the panel. Please refer to your fire panels manufacturing specifications for proper connectivity. See Appendix B for additional options supplied by end user.Signaling relay example:
Figure 18
8. Connect a normally open contact closure on the fire panel to the auxiliary input on the IAI.
9. Configure your IAI to place a call to the appropriate Blue Alert group when the Auxiliary #1 input is activated allowing the fire panel to pass audio to all endpoints configured in the Blue Alert group. Ensure that Disconnect is chosen when Auxiliary Input #1 toggles.
Figure 19
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7. Connect the auxiliary output of the IAI to a contact closure input on the fire panel.Note: Some fire panels may require a signaling device be placed on the dry contact closure of the IAI to send the active/inactive signaling to the panel. Please refer to your fire panels manufacturing specifications for proper connectivity. See Appendix B for additional options supplied by end user.Signaling relay example:
Figure 18
8. Connect a normally open contact closure on the fire panel to the auxiliary input on the IAI.
9. Configure your IAI to place a call to the appropriate Blue Alert group when the Auxiliary #1 input is activated allowing the fire panel to pass audio to all endpoints configured in the Blue Alert group. Ensure that Disconnect is chosen when Auxiliary Input #1 toggles.
Figure 19
f. Connectthelinelevelaudiooutputofthefirepaneltothelinelevelaudioinputon the IAI. Note:Somepanelsmayrequirea25/70voltinput.RefertoAppendixBforaudio linelevelconvertersandaudioenabledrelayswhicharetobesuppliedbytheend user.
g. ConnecttheauxiliaryoutputoftheIAItoacontactclosureinputonthefirepanel. Note:Somefirepanelsmayrequireasignalingdevicebeplacedonthedrycontact closureoftheIAItosendtheactive/inactivesignalingtothepanel.Pleasereferto yourfirepanelsmanufacturingspecificationsforproperconnectivity.SeeAppendix Bforadditionaloptionssuppliedbyenduser.
Signalingrelayexample:
h. Connectanormallyopencontactclosureonthefirepaneltotheauxiliaryinputon the IAI.
i. ConfigureyourIAItoplaceacalltotheappropriateBlueAlertgroupwhentheAuxil iary#1inputisactivatedallowingthefirepaneltopassaudiotoallendpointscon figuredintheBlueAlertgroup.EnsurethatDisconnectischosenwhenAuxiliary Input#1toggles.
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b. Scenario: IAI connected and configured to interface with a fire alarm panel.Two-way communication can be achieved to utilize the Blue Alert system as fire alarm endpoints and the fire panel voice enabled endpoints as emergency MNS endpoints. This scenario is typical for all fire panel integrations:
1. Mount and configure the fire panel per manufacturer’sinstallation instructions.
2. Find a suitable mounting place for the IAI. It is suggested that the IAI be mounted on a standard ¾ inch plywood telecom backboard typical in communications MDF/IDF closets.
3. The IAI is PoE powered which should be supplied by a PoE switch connected to a UPS power backup system to ensure functionality during a power outage.
4. Connect the Ethernet port to the appropriate switch for connectivity to the ToolVox or M series platform.
5. Connect the line level audio output of the IAI to a line level audio input on the fire alarm panel.
6. Connect the line level audio output of the fire panel to the line level audio input on the IAI.Note: Some panels may require a 25/70 volt input. Refer to Appendix B for audio line level converters and audio enabled relays which are to be supplied by the end user.
Figure 17Line LevelAudio Input
Line LevelAudio Input
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Qpage 66 of 72
IP5000 2.0 SeriesAdministrator Guide
j. EnsurethatcallsarealwaysroutedtoPublicAddressunderGeneralSettingsofthe IAI.ThiswillpassaudiotothefirepanelduringaBlueAlertannouncement.
k. EnsureAuxiliaryInput#1andAuxiliaryOutput#1areAvailableintheIAIsettings.
l. Programacontactclosureonthefirepaneltoactivatethedesiredvoiceenabled endpointsandpasstheIAIaudiotothem.
m. ProgramacontactclosureonthefirepaneltoactivatetheIAIandpassthefire panelaudiototheIAI.
Page 20 of 28PR-108-A 1/2012
10. Ensure that calls are always routed to Public Address under General Settings of the IAI. This will pass audio to the fire panel during a Blue Alert announcement.
Figure 20
11. Ensure Auxiliary Input #1 and Auxiliary Output #1 are Available in the IAI settings.
Figure 21
12. Program a contact closure on the fire panel to activate the desired voice enabled endpoints and pass the IAI audio to them.
13. Program a contact closure on the fire panel to activate the IAI and pass the fire panel audio to the IAI.
14. On the following pages are screen shots of a Simplex Grinnell 4100U fire panel programming to work with the Code Blue IAI as an integrated 2 way emergency mass notification system.
Page 20 of 28PR-108-A 1/2012
10. Ensure that calls are always routed to Public Address under General Settings of the IAI. This will pass audio to the fire panel during a Blue Alert announcement.
Figure 20
11. Ensure Auxiliary Input #1 and Auxiliary Output #1 are Available in the IAI settings.
Figure 21
12. Program a contact closure on the fire panel to activate the desired voice enabled endpoints and pass the IAI audio to them.
13. Program a contact closure on the fire panel to activate the IAI and pass the fire panel audio to the IAI.
14. On the following pages are screen shots of a Simplex Grinnell 4100U fire panel programming to work with the Code Blue IAI as an integrated 2 way emergency mass notification system.
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IP5000 2.0 SeriesAdministrator Guide
21 Button and Activation Specifications
Thebuttonrequiresaforceof3-5N(Newton-siunits).Anotherwaytoexplainthis:6–18ozofpressureovertimeapplied,whichisbetween125–300ms(0.15–0.3seconds).
Slappingorslidingyourfingersacrossthebuttonwillnotactivateit.Itrequirespressureovertime.Theouteredgeofthebuttonwillnotbethatsensitive.Normaluseofthebuttonwouldbesomeonerushingtoactivateitandusingtheirhand,finger,arm,knee,forehead,etc. Nootherpiezoelectricbuttononthemarketwillfunctionaswell.
TheonlydifferencesbetweentheanalogandIPbuttonsaretheoutputonthewiresandthestateofthebutton,N.OorN.C.Thebuttoncanandpiezoelementsareidentical.Theanalogbutton(2wire)isN.O.(NormallyOpen),andclosesmomentarilywhenpressed.Thedigitalbutton(3wire)isN.C.(NormallyClosed)andwhenpressedthestategoestoopenmomentarily,whichistranslatedtoaPthenRdataoutputtotheIP1500/IP2500/IP5000boards.
Thespecificationofthebuttonis:
Switching Current:0.200A
Actuation Force:3-5N:6–18ozofpressureovertimeapplied.Whichisbetween125–300ms(0.15–0.3seconds)
Make Impulse Time:125-300mSEC
Switch Resistance : “ON”<20ohms
Switch Resistance: “OFF”>5MOhms
Make Pulse Time: 125-300mSEC
Surface Deflection: 1 micron - activation
Button Temperature : -40°Cto+85°C(-40°Fto185°F)
Functional Life: >50millionactivations
Functional in Freezing Rain: Yes
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Qpage 68 of 72
IP5000 2.0 SeriesAdministrator Guide
22 Speaker Specifications
SPL Level Test ResultsMeter used: EXTECH InstrumentsModel 407732
Mode dBASettings:FAST&Hi(Hi=65~130dB)TonewasgeneratedwithinAsteriskandassignedtoextensionnumber.
Thephonewasprogrammedtodialtheassignednumberforthefrequencyofchoice,whichcreatedasignaltobeplayedthroughthespeakerofthephone.
Tone (Hz) IP5000 3.5” spkr1000 103.7dBA2000 104.1dBA5000 102.9dBA
EXTECH meter was placed exactly one meter from the speaker on the same plane.Each tone was played for three seconds, and the MAX reading was logged.
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IP5000 2.0 SeriesAdministrator Guide
23 Troubleshooting the IP5000 SpeakerphoneTheIP5000speakerphoneisanetworkdevice.Thefollowingaretipsfortroubleshooting:
Power-Ensurethepowertoyourdeviceisworkingandratedfor802.11af/atPoEspecificationsifusingPOE.TheIP5000shouldonlyhaveonesourceofpowerotherthanabackupbattery.IfnotusingPOE,thenmainpowerneedstofallinto12-24VoltsACorDC.
Ping Test-ThisdeterminesconnectivityandthepacketlossandlatencytimetoandfromyourdestinationandthequalityofyournetworkconnectiontotheIP5000.Ifyoureceivenoresponseandpowerisconfirmed,contactyournetworkadministrator.YoucanalsoPingfromwithinthephonetowardsyourIPPBXtotestthatitcanreachitsIPPBX/SIPGateway.
Network–Ifyou’reputtingtheIP5000onanetworkthatrestrictsportsthenthebelowportsmustbeopenfortheIP5000tocommunicatetoitsappropriateIPPBX/SIPGateway.
1. IAX2/UDPoutgoingtoport4569onIPPBX/SIPGateway(onlyneededifusingIAX2instead ofSIPontheaccountspage).
2. SIP/UDPoutgoingtoport5060IPPBX/SIPGateway.3. RTP/UDPincomingfromIPPBX/SIPGatewaytoUDPports23456-23556(configurable).
DHCP-TheIP5000issetupforDHCPbydefault.IfyoucannotdeterminetheIPaddressofyourIP5000,contactyournetworkadministrator.
Account-EnsureyourSIPorIAX2accountissetupcorrectly.AccountusernameandpasswordmustmatchtheaccountcredentialsonyourVoIPsystem.ThisisthemostcommonmistakewithsettingupSIPaccounts.
Codec-EnsurethecodecsettingsonyourVoIPsystemmatchtheIP5000codecsettings.
Firewall-FirewallscommonlyblockorpartiallyblockVoIPcalls.CheckwithyournetworkadministratorifyoucannotcommunicatewithyourIP5000frombehindafirewall.
ContactinfoforCodeBlueTechnicalServicesandSupportstaffcanbelocatedattheendofthisGuideifyouneedfurtherassistancetroubleshootingyourIP5000phone.Dependingonyourissue,afirmwareupgrademaybeneeded.
Note:IfyoudonothaveaDHCPserverrunning,useastandardhome/wirelessrouterandplugyourspeakerphoneandlaptopintothesamerouter.OnceyouknowtheIPAddress,youcanbrowsetoitviayourwebbrowser.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Qpage 70 of 72
IP5000 2.0 SeriesAdministrator Guide
24 Regulatory & Warranty
RegulatoryTheIP5000speakerphoneconformstothefollowinglistofdirectivesandproductsafetystandardsasapplicable:
EU: EN 55022:2006+A1:2007EN 55024:1998+A1:2001+A2:2003EN 61000-4-2:1995EN 61000-4-3:2006+A1:2008EN 61000-4-4:2004EN 61000-4-5:2006EN 61000-4-6:2007EN 61000-4-8:1993+A1:2001EN 61000-4-11:2004EN 61000-3-2:2006+A1:2007EN 61000-3-3:2008
USA: CFR 47, Part 15CANADA: ICES-003e
WarrantyCodeBlueCorporationprovidesalimitedwarrantyonthisproduct.Refertoyoursalesagreementtoestablishthetermsofthelimitedwarranty.Inaddition,CodeBlue’sstandardwarrantylanguage,aswellasinformationregardingsupportforthisproduct,whileunderwarranty,isavailableatwww.codeblue.com/support.
Notice : Every effort was made to ensure that the information in this document was complete and accurate at the time of printing. However, information is subject to change.
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Qpage 71 of 72
IP5000 2.0 SeriesAdministrator Guide
25 Technical Services and SupportForadditionalsupport,pleasefeelfreetocontactCodeBlue’sTechnicalServicesandSupportStaffat [email protected] or (616) 392-8296, Opt 3.
8 a.m. to 5 p.m. Monday through Friday Eastern Time
Code Blue • 259 Hedcor Street • Holland, MI 49423 USA • 800.205.7186 • www.codeblue.com GU-142-Qpage 72 of 72
IP5000 2.0 SeriesAdministrator Guide
26 Download Information
Download Information
CSC-132-G
Code Blue now has a centralized location where you can find installation, setup, information, configuration and operation instructions. 1. Centry® Administrator Guide: www.codeblue.com/resources/guides 2. CB 1 Series Administrator Guide: www.codeblue.com/resources/guides 3. CB 2 Series Administrator Guide: www.codeblue.com/resources/guides 4. CB 4 Series Administrator Guide: www.codeblue.com/resources/guides 5. CB5SeriesAdministratorGuide:www.codeblue.com/resources/guides 6. CB9SeriesAdministratorGuide: www.codeblue.com/resources/guides 7. CB RT Administrator Guide: www.codeblue.com/resources/guides 8. Phone Enclosures Administrator Guide: www.codeblue.com/resources/guides 9. StainlessSteelMaintenanceGuide: www.codeblue.com/support 10. IA4100AdministratorGuide:www.codeblue.com/resources/guides 11. IP5000 Administrator Guide: www.codeblue.com/resources/guides 12. IP1500/2500 Administrator Guide: www.codeblue.com/resources/guides 13. ToolVox® X3 Administrator Guide: www.codeblue.com/resources/guides 14. PublicAddressAdministratorGuide: www.codeblue.com/resources/guides 15. Blue Alert® MNS User Guide: www.codeblue.com/resources/guides 16. Blue Alert® EMS User Guide: www.codeblue.com/resources/guides 17. IP1500/IP2500Firmware: www.codeblue.com/support/firmware 18. IP5000Versions1.X&2.XFirmware: www.codeblue.com/support/firmware
For Legacy Product Information: www.codeblue.com/legacy-products These guidesshouldcontainalltheinformationneededforyourapplication.Iffurtherinformation is required, [email protected].