Installation | Configuration | Support | Maintenance | Use...

71
800.205.7186 www.codeblue.com IP1500 and IP2500 Series Speakerphones Administrator Guide Installation | Configuration | Support | Maintenance | Use

Transcript of Installation | Configuration | Support | Maintenance | Use...

800.205.7186 • www.codeblue.com

IP1500 andIP2500 Series

Speakerphones

Administrator GuideInstallation | Configuration | Support | Maintenance | Use

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IP1500 and IP2500 SeriesAdministrator Guide

Table of Contents Section Page 2 Introduction....................................................................................4 3 Getting Started...............................................................................5 3.1 What’s included with the IP1500 and IP1501...................... 6 3.2 What’s included with the IP2500 and IP2501.......................7 4 Connectors, Ports and Switch List ..............................................8 4.1 IP1500/2500 Printed Circuit Board Layout...........................8 4.2 Wiring Diagram - IP1500 and IP1501..................................9 4.3 Wiring Diagram - IP2500 and IP2501................................10 5 Installation....................................................................................11 5.1 Surface Mount IP1500 .......................................................11 5.2 Flush Mount IP1501...........................................................12 5.3 Surface Mount IP2500 .......................................................14 5.4 Flush Mount IP2501...........................................................15 6 Provisioning the Phone...............................................................19 6.1 Determine the IP Address..................................................19 6.2NetworkConfiguration.......................................................22 6.3ConfiguringVoIPSettings..................................................24 6.4ConfiguringtheSystemSettings........................................29 6.5ConfiguringSystemOptionsandScripts............................33 7 CLI (Command Line Interface)....................................................46 8 In-Call Commands.......................................................................47 9 Factory Reset...............................................................................4810 Compatibility................................................................................5011 Configuring for Cisco Unified Communications Manager 9....5112 Avaya IP Office Integration Guide.............................................. 5513 Using the IP1500 and IP2500 Speakerphones .........................6214 Button and Activation Specifications........................................6315 Speaker Specifications...............................................................6416 Remote Mount Beacon/Strobe Installation...............................6517 Troubleshooting the IP1500 and IP2500 Speakerphone..........66

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IP1500 and IP2500 SeriesAdministrator Guide

18 Technical Specifications.............................................................6719 Regulatory....................................................................................68 14.1 ETL Required Labeling......................................................6820 Warranty.......................................................................................6921 Technical Services and Support................................................7022 Download Information.................................................................71

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IP1500 and IP2500 SeriesAdministrator Guide

2 IntroductionThankyouforchoosingtheCodeBlueIP1500andIP2500SeriesfullduplexVoIPspeakerphone(s),intercomandpagingdevice(s)forindoorandoutdoorapplications.Thesespeakerphonesarebuilttomeetthelatestregulations,withstandtheharshestelementsandbeproactivesolutionsforwhenyouneedthemmost.Thisguideprovidesbasicandadvancedconfigurationinformationforobtain-ingthebestperformancewiththeIP1500andIP2500Seriesspeakerphone(s).

Thesedevicesarelistedasnon-emergencysignalingandarenon-monitoredindoor/outdoorcom-munication units.

IP1500 Surface Mount

IP1501 Flush Mount

IP2500-s Surface Mount

IP2501-d Flush MountIP2501-s Flush Mount

IP2500-d Surface Mount

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IP1500 and IP2500 SeriesAdministrator Guide

3 Getting Started ThischapterprovidesinformationforobtainingthebestperformancewiththeIP1500andIP2500Seriesspeakerphone.ItisstronglyrecommendedthattheentireguideisreadbeforeconfiguringyourIP1500andIP2500Seriesspeakerphonetoensureyougetmaximumperformance.

Throughout this guide you will see the following two references:Calling party: Thisisthepersonactivatingthespeakerphonebypressingabutton.Called party:Thisisthepersonreceivingthecallfromthespeakerphone;typicallyaguard,911operator,dispatchofficer,etc.

Thesespeakerphonesprovidespowerful,yetflexibleIPcommunication,anddeliverexcellentvoicequalityforyourspeakerphone,intercomandpagingsolution.

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IP1500 and IP2500 SeriesAdministrator Guide

3.1 What’s included with the IP1500 and IP1501 Series

IP1500 Surface Mount

Quantity Part No. Description 1 SurfaceMountBox Included1 Mounting Bracket Included4 No. 4 Security Screws Included4 No. 4 Screws Not Included1 FourSquareBox Not Included1 InstallationandSetUpGuide Included

AStandardDrilledSpannerInsertBitisrequiredtotheaccessunit–Not Included

IP1501 Flush Mount

Quantity Part No. Description 1 Faceplate Included1 WeatherproofBackBox Included4 No. 6 Security Screws Included1 No. 6 Screws Included

AStandardTamper-ResistantInsertBitisrequiredtoaccessunit–Not Included

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IP1500 and IP2500 SeriesAdministrator Guide

3.2 What’s included with the IP2500 and IP2501 Series

IP2500-s and IP2500-d Surface Mount

Quantity Part No. Description 1 SurfaceMountBox Included1 Mounting Plate Included2 Retaining Screws Included4 No. 8 Screws Included1 Standard Security Bit Included1 InstallationandSetUpGuide Included

IP2501-s and IP2500-d Flush Mount

Quantity Part No. Description 1 FaceplateAssembly Included1 WeatherproofBackBox Included4 Retaining Screws Included1 Standard Security Bit Included1 InstallationandSetUpGuide Included

MountinghardwareforBackBox Not Included

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IP1500 and IP2500 SeriesAdministrator Guide

4 Connectors, Ports and Switch ListTheIP1500andIP2500Serieshasacompactdesignsmallenoughandislightenoughtoensureaneasyinstallationatanyneworexistinglocation.TheIP1500/2500hasonePoELANport(IEEE802.310/100EthernetPort)forconnectingtoanetwork.Asingle,normallyopenauxiliaryoutputisavailabletotriggerdoorlocks,lights,gatesoranyothersecuritydevice.

Theinternalcomponentsconsistofamicrophoneconnector,aspeakerconnector,onePoELANport,abuttonconnector(s),onenormallyopenauxiliaryoutputandPCBmountinghardware.

4.1 IP1500 and IP2500 Series Printed Circuit Board Layout

LED Button Connector

AuxiliaryOutputN.O.

PoE LAN Port

SpeakerConnector

MicrophoneConnector

The IP1500 and IP1501 Series is solely poweredbyPoE,802.3atandafClass0uponinitialization.

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IP1500 and IP2500 SeriesAdministrator Guide

4.2 Wiring Diagram IP1500 and IP1501 Series

TheIP1500andIP1501SerieshasonePoELANportfornetworkconnectivityandonenormallyopenauxiliaryoutputrelayfortriggeringdevicessuchasaLEDbeacon/strobe,camerapresetacti-vationinputs,gatecontrolorthirdpartycontrollers.Therelaycanbeprogrammedtoholdtherelayclosedforthedurationofthecall,foraspecifictimeperiodortoggledforaspecifictimeperiodupontheoperator’srequest.

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IP1500 and IP2500 SeriesAdministrator Guide

4.3 Wiring Diagram IP2500 and IP2501 Series

TheIP2500andIP2501SerieshasonePoELANportfornetworkconnectivityandonenormallyopenauxiliaryoutputrelayfortriggeringdevicessuchasaLEDbeacon/strobe,camerapresetacti-vationinputs,gatecontrolorthirdpartycontrollers.Therelaycanbeprogrammedtoholdtherelayclosedforthedurationofthecall,foraspecifictimeperiodortoggledforaspecifictimeperiodupontheoperator’srequest.TheIP2500andIP2501Seriesalsohastheoptionofanadditionalbuttonfor non-emergency calls.

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IP1500 and IP2500 SeriesAdministrator Guide

5 Installation TheIP1500andIP2500Seriescomesinsurfaceandflushmountoptions.Thesurfacemountal-lowsthemountingbrackettobeinstalledduringroughinandthefaceplatewithelectronicsduringcompletion.Thefaceplateontheflushmountisfiveinchessquareandprovidesanoverlaptothemountingboxtoeliminateadditionaltrimwork.

5.1 Surface Mount IP1500 Series

IP1500SurfaceMount:4.50”wx4.50”hx2.00”d

BackView

4.56

1.38 1.80

.64

3.28

6X .15 THRU ALL .28 X 82°

4.56

VerticalOrientation

NOTE:Threadsealmustbeappliedtoexternalcasescrews.

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IP1500 and IP2500 SeriesAdministrator Guide

5.2 Flush Mount IP1501 Series

IP1500FlushMount:4.00”wx5.00”h

5.00

5.00

2.16

.58

1.47

1.72

3/4" Conduit ThreadBottomView

IP1500Faceplate-BacksideGrounding IP1501BaseFaceplate-BacksideGrounding

Groundlugwillbeplacedonastudwithbaremetalononesideandakepnutholdingitinplace.Thelugusedforthe1500requiresa#6eyelettypelug.

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IP1500 and IP2500 SeriesAdministrator Guide

Four

• Mounttheweatherproofbackboxtoaninsidewall or onto a surface.

• Connect a minimum of CAT 5e cable to the Eth-ernetswitchport(PoELAN)forconnectivitytothe network.

• Attachthefaceplatetothebackboxwiththefour-#6securityscrewsprovided.

• ConnectanyauxiliarydevicetotheN.O.auxoutput1

VerticalOrientation

NOTE:Threadsealmustbeappliedtothefourfaceplatesecurityscrews.

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IP1500 and IP2500 SeriesAdministrator Guide

5.3 Surface Mount IP2500 Series

IP2500SeriesSurfaceMount:7.25”wx7.25”hx2.00”d

7.41

7.17

3.59

3.70

1.56 4.28

2.09

3.39

.88KNOCK OUT

1.70 2.00 2.00

1.10

.88KNOCK OUT

2.03

7.41

7.17

3.59

3.70

1.56 4.28

2.09

3.39

.88KNOCK OUT

1.70 2.00 2.00

1.10

.88KNOCK OUT

2.03

BackView

• First,removethetworetainingscrews,onefromeach side of the case

• Removetherearmountingplatebyslidingitdownward

• Usethemountingplateasyourguideonthewall,markthemountingandconduitholes

• Removetherearmountingplateandcreatethe requiredholes,attachthemountingplatetothewall

• Pull CAT 5e cable through the conduit hole in therearmountingplate

• ConnectCAT5ecabletotheEthernetportonthe PCB

• SlidetheIP2500Seriescasedown,starting fromthetopoftherearmountingplate

• Replacethetworetainingscrews

BottomView

VerticalOrientation

NOTE:Bydesign,nomaingasketisneededtosealtheenclosures.Theinstallerisresponsibleforsealingallscrewswiththreadseal,aswellasapplyingtheproperconduitforaweather-tightseal.

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IP1500 and IP2500 SeriesAdministrator Guide

5.4 Flush Mount IP2501 Series

IP2501SeriesFlushMount:9.00”wx9.00”h

9.00

9.00

3.60

4.13

1.75

.88

9.00

9.00

3.60

4.13

1.75

.88

BackView BottomView

IP2500SeriesFaceplate-BacksideGrounding IP2501SeriesBaseFaceplate-BacksideGrounding

Groundlugwillbeplacedonastudwithbaremetalononesideandakepnutholdingitinplace.Thelugusedforthe2500requiresa#6eyelettypelug.

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IP1500 and IP2500 SeriesAdministrator Guide

1. Removethefourfaceplatescrewsfromthe backbox

2. Usingthebackboxasyourguideonthe wall,marktheroughopeningsize

3. Createtherequiredopeningandconduit runs

4. Pull CAT 5e cable through the conduit hole inthebackbox

5. ConnectCAT5ecabletotheEthernetport on the PCB

6. Attachfaceplatetobackbox

7. Replacethefourfaceplatescrews

VerticalOrientation

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IP1500 and IP2500 SeriesAdministrator Guide

Special Warning: High Voltage – Range 37 - 57V DC <12.96 watts (27mA)

Grounding TheIP2500seriesisUL2017safetyrated.DuetothestandardPoE802.3afpowersuppliedbytheremote(IEEE802.3afor“at”rated)PoESwitch,theIP2500hasaprotectiveearthingterminalcableavailable.Theremustbeanuninterruptiblesafetyearthgroundattachedtothegroundinglanyardprovided.Wheneveritislikelythattheprotectionhasbeenimpaired,disconnecttheEthernetcableuntilthegroundhasbeenrestored.Thisisanon-emergency,non-monitoredproductline.

GroundterminationspointshavebeenmarkedinaccordancewithUL2017standards.Approvediconshavebeenappliedtoindicationthegroundinglocation.

Ground Wire ConnectionLocatethe18ggreengroundwire,whichisterminatedwitharinglugthathasbeensecuredtoafaceplatestud.Thelooseendofthegreengroundwiremustbesecuredtoanearthgroundnearby.

Iftheenclosurehasmarkedgroundinglocation,andagreengroundingscrewisavailable,pleaseuseitwheneverlocalcodesdictateearthgroundisrequired.Groundterminationlocationscanbelabelledusingthefollowinggraphicsymbol:

Ground Images sample:

Therearenouser-serviceablepartsinsidetheseproducts.Anyservicing,adjustment,maintenanceorrepairmustbeperformedonlybyservice-trainedpersonnel.Theseproductsdonothaveapowerswitch;theyarepoweredonwhentheEthernetPoEcableispluggedin.

ELECTRICAL SAFETY WARNINGS Thisdeviceissuitableforuseinnon-hazardouslocationsonly.

WARNING:ExplosionHazard–Donotreplacethedeviceunlesspowerhasbeenswitchedoffor theareaisknowntobenon-hazardous.

WARNING: Donotoperatetheequipmentinthepresenceofflammablegassesorfumes.Operating electricalequipmentinsuchanenvironmentconstitutesadefinitesafetyhazard.

WARNING: IftheequipmentisusedinamannernotspecifiedbyCodeBlueCorp.,theprotection providedbytheequipmentmaybeimpaired.

WARNING: Donotperformanyservicesontheunitunlessqualifiedtodoso.Donotsubstitute unauthorizedpartsormakeunauthorizedmodificationstotheunit.

WARNING: Properlygroundtheunitbeforeconnectinganythingelse.Unitsnotproperlygrounded mayresultinasafetyriskandcouldbehazardousandmayvoidthewarranty.Seethe groundingtechniquesectionforproperwaystogroundtheunit.

WARNING: Donotoperatetheequipmentinamannernotspecifiedbythismanual.

WARNING: Donotworkonequipmentorcablesduringperiodsoflightningactivity.

WARNING: InstallonlyinaccordancewithLocal&NationalCodesofAuthoritiesHaving Jurisdiction. (Revised2010-11-15)5

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IP1500 and IP2500 SeriesAdministrator Guide

Shield Patch CableNote:Beforeapplyingpowertothegroundedswitch,youmustuseavoltmetertoverifythereisnovoltagedifferencebetweenthepowersupply’snegativeoutputterminalandtheswitchchassisgroundingpoint.Iftheuseofshieldedcablesisrequired,itisgenerallyrecommendedtoonlyconnecttheshieldatoneendtopreventgroundloopsandinterferewithlowlevelsignals(i.e.thermocouples,RTD,etc.).Cat5ecablesmanufacturedtoEIA-568Aor568Bspecificationsarerequired for use with switches.

IntheeventallCat5epatchcabledistancesareshort(i.e.allEthernetdevicesarelocatedthesamelocalcabinetand/orreferencedtothesameearthground),itispermissibletousefullyshieldedcablesterminatedtochassisgroundatbothendsinsystemsvoidoflowlevelanalogsignals.

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IP1500 and IP2500 SeriesAdministrator Guide

6 Provisioning the PhoneIfnoDHCPserverisavailable,downloadandinstallTFTPD32fromtftpd32.jounin.nettoturnacom-puterintoaDHCPserver.

6.1 Determine the IP Address

AllIP1500andIP2500SeriesspeakerphonesareDHCPbydefault.Aprogrammingvideoisavail-able at www.codeblue.com/support/how-to-videos.

1. Connectthespeakerphonetoyournetwork.TheLEDwillflashmomentarilyandanaudiblebeepwillbeheardoutofthespeakertoindicatetheOSisloading.TheIP1500/2500speakerphonewillacquireIPNetworksettingsfromyourDHCPserver.

2. CheckyourDHCPleaserecordsorutilizeanetworkscannersuchasSoftPerfect’sNetworkScannertomatchtheMACaddressofthespeakerphonetothecorrectIPaddressinyourleasetableoroutputofthenetworkscanner.

Lease Table and Network Scanner Example

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IP1500 and IP2500 SeriesAdministrator Guide

Logging Into The System

1. Log in using a web browser.

A. PlacetheIPAddressofyourspeakerphoneintotheURLaddressbarandpress ENTER.

B. Dependingonthebrowserbeingused,acertificatewarningmaypopup.Goahead andapproveinordertoloadupthelogindialogbox.

C. Enterusername“admin”andpassword“admin”andpressENTER.

2. System Status Screen.

A. CurrentsessiontimebeforeAuto-Logoutisexecuted.

B. Clicking Renewwillrestartthetimerto10minutes,effectivelykeepingyoulogged in.Thisstatehelpspreventothersfromlogginginandtakingoverthesession,therefore erasinganyunsavedchangesmade.

C. Clicking LogoutwilllogyououtoftheGUI.

D. Network:DisplayscurrentIPaddress,DNSaddress,DNSTertiaryaddress,Account 1’s current status and Account 2’s current status.

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IP1500 and IP2500 SeriesAdministrator Guide

LoggingOutOfTheSystem

1. Tologoutofthespeakerphone,simplyclickonLogout under Session(see farleft-handcolumn). Thespeakerphonewillalsologyououtautomaticallyafter10minutes. Youwillbepromptedforconfirmation.

2. Click OKtocompletethelogoutprocessorCanceltocontinueconfiguringyour speakerphone.

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IP1500 and IP2500 SeriesAdministrator Guide

6.2 Network Configuration

OnceyouhaveobtainedtheDHCPaddressofthespeakerphoneyoucanloginandsetastaticIPaddress.

1. Click on the NetworkmenuitemunderNetworkSetup(seefarleft-handcolumn).

2. UnderGeneral,clickonStatic IP for Connection Type.

3. Enter your desired IP settings under Static IP Address.

4. Onceyouhaveenteredyoursettings,clickonSave Changes.

NotethatifyouhavemovedyourspeakerphonetoanetworkyourPCcannotaccess,youwillhavetoconfigureyourPCtoaccessthatnetworkbeforeconfigurationcancontinue.

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IP1500 and IP2500 SeriesAdministrator Guide

VLANConfiguration

ThespeakerphoneiscapableofperformingIEEE802.1Qframetagginganduserprioritysettings.

1. Click on the Network menu item under Network Setup(seefarleft-handcolumn).

2. Then click on the VLAN EnabledcheckboxintheVLANsectionandselectyourdesired VLANIDandUserPriority.

3. Onceyouhaveenteredyoursettings,clickonSave Changes.

NotethatifyourPCcannotaccessthenewVLAN,youwillhavetocorrectthisproblembeforecontinuingconfiguration,asyouwillloseaccesstothespeakerphone.IfyouwishtodisableVLANsupportandcannotreachthespeakerphoneonitsconfiguredVLAN,factory-resettheunittoclearnetworkconfiguration.

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IP1500 and IP2500 SeriesAdministrator Guide

6.3 Configuring VoIP Settings

TheIP1500andIP2500SeriesspeakerphonesareanadvancedVoIPdevicescapableofconnectiv-itytoVoIPsystemsviaSIPandIAX2protocols.Built-incodecsprovidemultipleoptionsforcommu-nicatingwithyourVoIPsystemorCodeBlue’sToolVoxMediaGateway.STUNservercapabilitiesarealsobuiltinforhelpingtraversefirewallswhenconnectingtheunitoutsideofthehostingnet-work.

ConfiguringVoIPAccounts

ThespeakerphonecanregistertoVoIPsystemsusingeithertheSIPorIAXprotocols,andhastheabilitytoregistertotwoseparateVoIPsystemssimultaneouslytoprovideredundancy.

Eachofthespeakerphone’stwoaccounts,availableunderVoIPSetupasAccount1andAccount2,canbeconfiguredaseitherSIPorIAX,subjecttothelimitationthatyoucanonlyhaveoneofthetwoaccountsconfiguredasIAX.Ifyouwishtouseonlyoneaccount,setAccount2toDisabled.

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IP1500 and IP2500 SeriesAdministrator Guide

ConfiguringaSIPAccount

Eitherofthespeakerphone’stwoaccountscanbeconfiguredtoregistertoaVoIPsystemviaSIP.

Configurationisasfollows:

• SettheVoIPProtocoltoSIP&RTP.

• ForDescription,enteranamethespeakerphonewilluseinternallytorefertothisaccount.

• ForUsername/Number,enterthenumberthatthespeakerphonewilluseforSIPaddressing.ThiswilloftenbetheextensionnumberinaVoIP-basedPBX.

• ForDisplayName,enterthedisplaynamethespeakerphonewillsendinSIPtransactions.Thiswilloftenbethecallingnameoftheextension.

• ForDomain,enterthedomainthespeakerphonewillregisterto.

• ForOutboundProxy,enteraSIPproxythespeakerphoneshouldsendoutboundcallsto.Ifthisisthesameasthedomain,youcanleavethisfieldblank.

• ForOutboundProxyPort,enteranIPportnumberthespeakerphonewillsendoutboundcallsto.Typically,thisshouldbeleftat0.

• ForRegistrationLifetime,enterthetimeinsecondsthespeakerphonewillrequestthatitsregistrationbevalidfor.Thespeakerphonewillautomaticallyre-registerbeforethistimeperiod expires.

• CheckKeep-AliveifyouwantthespeakerphonetoperiodicallysendOPTIONSrequeststotheSIPserver,e.g.tokeepaNATconnectionalive.

• CheckSTUNifyouwanttoenableSTUNsupportforthisaccount.

• YoucanadjusttheDTMFThreshholdvalueifyouhavedifficultieswiththespeakerphoneactivatingin-callcommandswhennoDTMFispresent.

• ForUsernameandPassword,settheusernameandpasswordthespeakerphonewillusetoauthenticatetothedomainandoutboundproxy.Note that the username is used for authentication only and need not matchtheUsername/NumberfieldiftheVoIPsystemdoesnotexpectitto.

• VLANuserprioritiescanbeadjustedfor SIP and RTP audio.

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IP1500 and IP2500 SeriesAdministrator Guide

ConfiguringanIAXAccount

Eitherofthespeakerphone’stwoaccountscanbeconfiguredtoregistertoaVoIPsystemviaIAX.(Note,however,thatonlyoneofthetwoaccountsmaybeconfiguredasIAX-thespeakerphonedoesnotsupporttwosimultaneousIAXaccounts.)

Configurationisasfollows:

• SettheVoIPProtocoltoIAX.

• ForDescription,enteranamethespeakerphonewilluseinternallytorefertothisaccount.

• ForUsername/Number,enterthenumberthatthespeakerphonewilluseforIAXaddressing.ThiswilloftenbetheextensionnumberinaVoIP-basedPBX.

• ForDisplayName,enterthedisplaynamethespeakerphonewillsendinIAXtransactions.Thiswilloftenbethecallingnameoftheextension.

• ForDomain,enterthedomainthespeakerphonewilluseinitsIAXaddress.

• ForRegistrar,entertheaddressoftheIAXserverthespeakerphoneshouldregisterandsendoutboundcallsto.Ifthisisthesameasthedomain,youcanleavethisfieldblank.

• ForRegistrarPort,enteranIPportnumberthespeakerphonewillregisterandsendoutboundcallsto.Typically,thisshouldbeleftat0.

• ForUsernameandPassword,settheusernameandpasswordthespeakerphonewillusetoauthenticatetothedomainandoutboundproxy.NotethattheusernameisusedforauthenticationonlyandneednotmatchtheUsername/NumberfieldiftheVoIPsystemdoesnotexpectitto.

• ForRegistrationLifetime,enterthetimeinsecondsthespeakerphonewillrequestthatitsregistrationbevalidfor.Thespeakerphonewillautomaticallyre-registerbeforethistimeperiod expires.

• YoucanadjusttheDTMFThreshholdvalueifyouhavedifficultieswiththespeakerphoneactivatingin-callcommands when no DTMF is present.

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IP1500 and IP2500 SeriesAdministrator Guide

ConfiguringMediaSettings

FortheSIPprotocol,youcanspecifyaportrangefromwhichthespeakerphonewillselectIPportsto offer to the other system for use with RTP communication.

Thespeakerphonecanuseanyoneofasuiteofcodecsforvoicecommunication.Whichcodecisusedisdependentonnegotiationwiththeremotesystem,butyoucanuseCodecSelectiontospecifyalistofpreferredcodecsthatwillbeofferedinnegotiation.

• To add codecs to the Preferredlist,highlightthemintheAvailable list and click Add.

• ToremovecodecsfromthePreferredlist,highlightthemandclickRemove.

• Tochangetheorderpreferredcodecsareoffered,highlightthemandclickeitherMove Up or Move Downtoreorganizethem.

NotethatsomecodecscorruptDTMFtones,e.g.G.729.IfRFC2833out-of-bandDTMFsignalingisnotinuse,besuretoconfigureyourcodecsappropriatelyoryoumaynotbeabletousein-callcom-mands.Besuretotestyourconfigurationtomakesureallfeaturesareavailable.

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IP1500 and IP2500 SeriesAdministrator Guide

ConfiguringAdvancedSettings

ThespeakerphonecanbeconfiguredtoutilizeaSTUNserverfortransversaloffirewalldevicesforthesetupofaVoIPcall.

1. Click on Advanced under VoIP Setup(seefarleft-handcolumn)toconfiguretheSTUN serverIPaddressandPort.

2. Uponcompletion,clickSave Changes.

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IP1500 and IP2500 SeriesAdministrator Guide

6.4 Configuring the System Settings

ThespeakerphonesystemadministrationisprovidedundertheSystemSettingsdialog,whichal-lows you to change the following:

• Administrative Logon Credentials

• Syslog Service Reporting

• Secure HTTP Server

• Date and Time

• Upgrade Firmware

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IP1500 and IP2500 SeriesAdministrator Guide

System Administration Settings

TheAdministrationpageunderSystemcontainsseveralsystemsettings:

• The System InfosectiondisplaystheMACaddressandfirmwareversionrunningonthespeak-erphone.

• The Administratorsectionallowschangingoftheadministratorusernameandpassword.Entera new Username,ifdesired,andenterthenewPassword and again in the Confirmboxtochangetheseparameters.

• ThespeakerphonecansendRFC5424SyslogmessagestoaSyslogserverbyspecifyingitinthe Syslog section. NotethatSyslogmessagesareonlyusefulforadvancedtroubleshootingandarenotintendedfor general monitoring.

• Anewprivatekeyandcertificatecanbeuploadedtothespeakerphone’sSecure HTTP Server ifyoudonotwishtousethesystem’sbuilt-inkeyandcertificate.ThekeyshouldbePKCS#8,DER-formattedandthecertificateX.509,DER-formatted.

Whenyouarefinishedmakingchanges,clickSave Changes.Youcanalsorebootthedevicedirect-lyfromthispagebyclickingReboot Now.

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IP1500 and IP2500 SeriesAdministrator Guide

DateandTimeConfiguration

Thespeakerphonedateandtimearemanagedby:

1. Clicking Date/Time under System(seefarleft-handcolumn). Under the Set Date & Timesection,youcanmanuallysettheDate,Time,DaylightSavings (ifapplicable)andTimeZone.

2. ToautomaticallysynchronizewithanNTP(NetworkTimeProtocol)server,checkEnabled andentertheIPorURLoftheNTPserver(i.e.Server Address).

3. Click Save Changes. Ifthe“ApplyNow”boxdoesn’tappearoncesaved,movetotheadministrationsectionand usethe“Reboot”button.

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UpgradingtheIP1500/2500Firmware

Thespeakerphonefirmwarefilecanbechangedby:

1. Select Upgrade Firmware under System (seefarlefthandcolumn).

2. Click Browse(orSelect File)andselecttheappropriatefirmwarefile.

3. Click the Upgrade button.

4. Thespeakerphonewillupdate,automaticallybackupthenewfirmwareand reboot.Oncethisiscomplete,yournewfirmwarewillbeinuseandshouldbedisplayed nexttoCurrent Version.

Note:FirmwareversionisalsoreportedintheAdministration section.

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6.5 Configuring System Options and Scripts

Thespeakerphonehasadvancedconfigurationsettings,whichallowforcompletecontrolofthehardwareandhowthesystemperforms.Amemorycapacityof1MBprovidesformultiplephonenumberandrecordedmessagecapabilities.Incomingcallrouting,SNMPandadvanceddiagnosticsenhancedwithadvancedscriptingcapabilitiesprovideforflexibleconfigurations.

BatchConfiguration

ThespeakerphonecanbeconfiguredfromaTFTPserver,e.g.UPD.

1. Click on Batch Configuration under Code Blue(seefarleft-handcolumn).

2. Enter the TFTP Server IP address and TFTP Server Port.

3. Click on Fetch ConfigurationtopulltheconfigurationfilesfromyourTFTPserver.

4. Click on Verify Integritytovalidatetheconfigurationfilesaresuitableforuse. Ifyouarenotofferedthechangeto“ApplyNow”,movetotheAdministrationdialogand manuallyclickonthe“Reboot”button.

ThisfunctionalitycanbeusedinlieuofUPD’sprogramfunctionalitytohavethespeakerphonepullitsconfigurationinsteadofhavingitpushedfromUPD.

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Entering Phone Numbers

Thespeakerphonenumberconfigurationismadeby:

1. Clicking Numbers under Code Blue(seefarleft-handcolumn).

2. Entertheextension(i.e.SIPaccount,userextension)number.Choosewhichaccount thisextensionnumberwillberelatedto.Enteradescriptionforthisextension.See accountreferenceonpage15.

3. Select the green plus sign to add the number.

4. Todeleteanumber,simplyclickthered X.

5. Select the green check markwhenpromptedAre you sure?

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Recordings Administration

Thespeakerphonerecordingconfigurationismadeby:

1. Selecting Recordings under Code Blue(seefarleft-handcolumn).

2. Click on Select recording fileandchoosethefileyouwishtouploadtothespeakerphone. Click Open.

3. EntertheDescriptionwithintheDescriptionField.

4. Click on the green plus signtoaddtherecordingandwaitforittofinish. DuringtheuploadprocessthescreenwilldisplayUploading file… Atthispointdonotrefreshthepageorclickawayfromthepageorthefilewillnotbe uploaded.OncethefileuploadiscompleteyouwillseeDownload Recording and a new lineforuploadingadditionalrecordings.

5. Todeleteanumber,simplyclickthered X.

6. Select the green check markwhenpromptedAre you sure.

Thespeakerphonesupportsthefollowingformatsandallfilesmustcontainmono(singlechannel)data.

• FilecontainingrawPCMuLawdata(extension.ulaw)• Wavefilecontainingmono8KHzor16KHzLinearPCMdata(extension.wav)

Note:Audiofileswillconsumememoryspacewithinthe1MBsharedmemoryallocation.

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HardwareSettings

Thespeakerphonehardwaresettingsareconfiguredby:

1. Selecting Hardware Settings under Code Blue(seefarleft-handcolumn).

2. SelecttheappropriateButton Count, Keypad Available settings under the Interface section.

3. CheckingAuxOutput1willenabletheauxoutputrelay.Bydefault,theportissettoenable (ToggleState)whenusedinanActionScript. When Momentary togglechoicehasbeenselected,thecalledpartynowhastheability toactivatetheauxoutputremotelyforthetimeperiodchosenviaDTMFtonesfromtheir phoneskeypad. Note: Momentary toggleisintendedforremotecontrolusebythecalledparty.It’s importanttounderstandthatscripteduseoftheauxoutputnotbeusedonanyauxoutput portthathasbeenselectedtoactinthemomentary(remotecontrolaspect)togglefunction. Also it is not recommended to use the General Settings > Incoming Calls > Aux Output 1 Enable on Incoming Callcheckbox.

4. Withselectionsmade,clickSave Changes.

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GeneralSettings

TheIP1500/2500speakerphonegeneralconfigurationcanbeaccessedby:

1. Clicking on General Settings under Code Blue(seefarleft-handcolumn).

2. Inthissectionyoucanselecthowmanyringsthespeakerphonewillwaitbeforeanswering an incoming call.

3. ClickthedownarrownexttoAnswerIntochangesettings.

4. The Aux Output 1checkbox,whenchecked,willenabletheAux Output 1 on incoming call and is disabled when incoming call is terminated. This feature was not intended to be used with Aux Outputsconfiguredwiththe momentarily toggle (Hardware Settings Dialog) choice.

Thespeakerphonecanalsobeconfiguredwithastandardlocationmessage.

1. Click on the down arrownexttoLocation Recording to select this recording as the default Location Message.

» Thelocationmessagemustbeuploadedbeforethischoicecanbemade.SeeRecording’s dialog.

2. Onceyouhaveconfiguredtheoptionsonthispage,clickSave Changes.

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ActionScriptConfiguration

ActionScriptsarebasedonHardwareSettingsmadeearlierinthesetupprocess.Forexample,ifyourspeakerphonehastwophysicalbuttonsandonlyonebuttonwasselectedinHardware Set-tings “Interface” “Button Count”somescriptschoiceswillbemissing.

Scripting RequirementsTheActionScriptinthespeakerphonecanbeveryextensive,yetonlyifallthecorrectfeaturesareenabled.Understandingalltheabilitiesofthephoneisrequired,onlythencantheuserconfigurethespeakerphoneformaximumfunctionality.

NumbersLoadphonenumbersforallofyourplannedcallsfromthisspeakerphone.

RecordingsRecordallmessageanduploadthemtothisspeakerphone.

Hardware SettingsEnsurethespeakerphonefeaturesarerepresentedintheHardwareSettingsportionoftheGUI.

Diagnostic SettingsWhenusingremotemonitoringservices,forexampleSNMPServerserviceorCodeBlue’sToolVoxServerw/UPDapplication,thespeakerphonewillsendSNMPtrapsorusethe“ActionScripts”togeneratecallstoamonitoringserviceandplaypre-recordedmessagesasanotificationanissuehas been detected.

SCRIPTING BASIC CALL

ThespeakerphonehasGUIinterfaceforbuildingscripts.ScriptingcanconsistofasingleactionorcombinationofactionsrelatedtoabuttonpressorAuxiliaryOutputTriggeralone.

• Click on Action Scripts under Code Blue(seefarleft-handcolumn)toprogramtheactionscriptsyouwishtheunittoperformduringbuttonactiva-tion or diagnostic condition.

• Toprogram,selectaButton or Diagnostic condition from theoptionlistbyclickingonthe down arrow across from Scriptfor:Forthisexampleselect Button #1 Pressed.

• Click on Add Action.

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SCRIPTING BASIC CALL (continued)

• From the Select Actiondropdown,choosePlace Call.

• Bydefault,thefirstnumberplacedinmem-orywillbepresenthere.Ifanothernumberisdesired,usethedrop-downarrowtolocateandselectanotherphonenumber.

• Click on the Save Script button. This completesthebasicprogrammingneededtoplaceacall.

Other Basic Script ChoicesScriptinginthespeakerphoneallowsfornon-phonecallscriptingtobeprogrammedtomeetuniqueneeds of the customer.

1. Forexample,use“Button #1 Pressed”asseenintheexample“Basic Call”.

2. Instead of choosing “Place Call,” select “Control Aux Output”.

3. Bydefault,theAuxiliary1ispresented (butnoteonlythoseAuxOutputs selectedinHardwareSettingswillbe availableinthislist).

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SCRIPTING BASIC CALL (continued)

4. NextchoiceistoEnablethisAuxOutputand/orsettheDuration for this Aux Output Action.Inthisexample,requesta10-seconddurationuponthetouchofbutton1.

5. NextclickonSave Script. Thisscriptisnowreadytobetested.TouchButton1totest.

Combining Multiple Actions in One “Script -- Advance Programming”Thefollowingexamplewouldbethemostcommonconfigurationdeployed.

1. Using Action Scripts > Script for:“Button#1Pressed”. Addthefollowingasseenintheexample: A.ControlAuxOutput–Enable B.PlaceCall–withmessagesforCallingpartyandCalledParty C.ControlAuxOutput–Disable

2. TheScriptshouldlooklikethis: Click Save Script whenfinished.

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ACTION SCRIPT PARAMETERS

WithintheScriptsaremanysettingscontrollingthenextstepintheprocessoftheActionScript:Du-rationoftheprocess,Enable/Disablefeatures,orevenareactivationofanAuxOutputwithatimedlimitation.ThefollowingwillprovidedetailedexplanationsintotheseScriptcontrols.

Note:Scripts,PhoneNumbersandRecordingsallsharea1Mbmemorycap.

Playing a Message MessagescanbesettoplayanytimeupontheactivationofaScriptorduringacall.

Plus,theycanbesettorepeatasshownhere:

Place Call Placing a Calliswheretheadministratorsetsupwhichnumberswillbeattemptedandtheorder.Theadministratorcouldchoosemultiplenumbersstoredin“Numbers”orthesamenumbercanberepeatedmanytimes.“Ifnotanswered,then”Call.Selectadditionalnumberstobedialed.

Dialing/Answer Timeout:Thedefaulttimeis60secondsandcanbesteppeddowntoaslittleasfiveseconds,beforethecallattempttimesout.

Maximum Call Duration: Thedefaulttimeis600seconds(10minutes).Durationrange0001to9999seconds(1secondupto166.65minutes).Thirtysecondsbeforethetimerexhaustsanaudibletonewillplaytonotifybothpartiesthecallisabouttoterminate,unlessthetimerisdisabledthroughaDuringcallCommand(DTMFtone3).

While Dialing:StandardRingbackisthedefaultsetting.Otherchoices:AmessagecanbesettoplaytothepersonattheIP1500/2500and/orDoNothing,untilthecallisconnected.

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ACTION SCRIPT PARAMETERS (continued)

Place Call(continued)When Answered: The default setting is Normal Two-Way Conversation, the optionistoPlay Custom Messages. A messagecanbesettoplayLocally(atthespeakerphone)and/orRemotely(tothe Called Party).

ChoosingthisoptionwilladdanotheroptiontothePlacecallsequence,And Then.The And Then choice allows the call to continue through to normal two-way conversationmodeorHang Up and resetthespeakerphone.

Note:Inthisfeature,itisprohibitedtousethesameexactmessageinbothlocalandremotelyse-lection.

In Call Commands: The default is Enabled. All Remote Control DTMF tone commands areavailableforusebythecalledparty.ThealternatechoiceisDisabled,effectivelylockingout all DTMF tone commands from the Called Parties control. Control AUX Output

• AuxOutputscanbeactivatedanddeactivatedthroughoutaScript.

• AuxOutputscanalsobesettoactivateonincomingansweredcalls.

• ItisstronglyadvisedthatwhenthisfeatureisusednootherconfigurationsareenabledforanAuxOutputwithMomentaryToggleselectedinHardware Settings.

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SampleApplicationusingDualAccountsontheIP1500/2500Phone

Ifusingbothaccountsonaspeakerphone,youmustthensetup2numbers(one“via Account 1” and the other “via Account 2”),andanactionscriptwithasingledialstepwith“call first number” and “if not answered then call second number”.

Useoutcomesdependentonthenetwork:

1. Ifserver1isconsideredregisteredandresponds,thecallgoesthroughtoserver 1 immediately.

2. Ifserver1isconsideredregisteredandunresponsive,itwillbe tried for the time listed in Dialing/Answer timeout,butnomorethan30seconds;then server2willbetried.

3. Ifserver1isnotconsideredregistered,server1willbeskipped andserver2willbetriedimmediately.

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AuxiliaryOutputExpandedFunctionality&UseCase

Thespeakerphonev2AuxOutputabilitieshasbeenexpandedforuniqueusecases:SecurityPer-sonal Access Control.

Example:

Gate or Door ControlEitheroutputcanbeconfiguredtoactivateuponthecalledpartiesuseoftheDTMFkeys4or5onHisorHerphone,forapredeterminedtimeperiodneededbytheGateMechanism(example-4seconds).

SettingupAuxiliaryOutput1toMomentarilyTogglefor4seconds.

Aux Output Momentary Toggle is best used for remote control operations and should not be com-bined with Scripted Timed Aux Output timers or Incoming Calls > Aux Output > Enable when an Incoming Call is active.

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ConfiguringDiagnostics

Diagnostic SettingsThespeakerphonediagnosticsettingsareconfiguredby:

• Selecting Diagnostic Settings in the Code Blue Configuration.

• Click the Enablecheckbox.

• InputtheSNMP Server IP address and SNMP Server Port number to monitorthespeakerphonewithanSNMP management software or with CodeBlue’sToolVoxGateway,withUnitProgramming&Diagnostic(UPD)Software.

• PoEPowerFailure:PoEpoweristhesolepowersourceandifaninterruptioninserviceisexpe-rienced,noTrapwillbesentduetolossofPoEenergy.ThePoEswitchshouldalertyoutoPoEswitch state.

Others – (Tests)Microphonetestingisdisabledbydefault,andenablingwillshowanumberofreoccurringtestroutines.Themicrophoneissupportedbythespeaker’sabilitytogeneratetonesatthescheduleintervals.

• Thetestconsistsofbeepsfromthespeaker,whichwillbereceivedbythemicrophone. The maximum number of beeps: 10 beeps Oncethemicrophonedetectsthebeeps,thetestiscompleteuntilthenextscheduledtestis present. The beep tone volume choices are soft, loud, or soft to loud. Beeptonevolumesettingshouldbesettoanticipateambientnoiselevelatthetimeofthe test.

• The test schedule choices are: Every15minutes Hourly Daily Weekly

Testingondemand:Whenmicrophonespeakertestingisenabled,theadministratormayselecttoRun Test whileloggedintothespeakerphone.TheresultsofthetestwillonlybepresentinafailedSNMPtrap,whichwouldappearintheSNMPserverlogsorUPDDiagnosticReportslogs.TheMIBvalueisCODEBLUE-MIB::micSpeakerFailure.

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7 CLI (Command Line Interface) Thespeakerphonehasextensivecommandsthatcanbeusedbytelnettingintothedevice.Youcanusewindowstelnetordownloadacommonfreetelnetclient,“putty”.TelnettotheIPAddressofthespeakerphone:useport23ifunsure.

LoginisthesameasthroughtheWebGUI. admin admin

Youcantype“help”toseealistofavailablecommands.The most commonly used:

Format c: codeblue–Usingthiscommand,youformatthephoneandreturnittofactory default.Thiscommandmustthenbefollowedupwithareboot.

Reboot–Makethephonereboot.

Ping IP Address or Domain Name–PingtheIPPBXtoseeifthephonecanreachits registrar.

Button 1 –Selectbutton1-4andinitiateabuttonpushremotely.Thisisveryhandyforre- motetesting.Button1istheredbutton.Button2istheblackbuttonifequipped.

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8 In-Call Commands ThespeakerphoneprovidesenhancedfunctionalitythroughtheutilizationofInCallCommands.ThesecommandsareDTMForphonekeypadentriesmadebytheCalledparty.Belowisalistandexplanationofeachcommand.

In-Call Command Function Description1 Play Location Message Plays the Location Recordings selected in

GeneralSettings3 DeactivateCallTimer DeactivatestheMaximumcalldurationtimer

settingintheoperationalscriptcurrentlyrunning

4 Activate/DeactivateAuxiliary1 ToggleAuxiliary1state;activateordeactivate

6 MicVolumeUp Increasethemicrophonegain;usedtoincreasetheCalledpartyvolume

7 MicVolumeDown Decreasethemicrophonegain;usedtodecreasetheCalledpartyvolume

8 SpeakerVolumeUp Increasethespeakervolume;usedtoincreasetheCallingpartyvolume

9 SpeakerVolumeDown Decreasethespeakervolume;usedtodecreasetheCallingpartyvolume

Note:SomeVoIPcodecsdonotfullysupportDTMFTonesignallyandmaynotfunctionasintended.

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9 Factory Reset Thesystemcanberesetviatwodifferentmethods.

1st Method:

Thespeakerphonecanberesetbyfollowingthestepsbelow:Usethe7pinresetplug(sentwithyourorder)inordertoperformafullreset. 4&5LongReset=HardReset,setseverythingbacktodefault2&3ShortReset=Resetsnetworkconfiguration

• UnplugtheRJ45fromthePoEswitchport• UnplugbuttonanddisconnecttheLEDharness• Shorttheappropriate2pinstogetherforshortorlongreset(seepicbelow)• PlugtheRJ45backintothePoEswitchport• Uponhearingtwoshortbeeps,unithasbeenreset• Wait10secondsforphonetoreboot• Unplugpowersource• Removethejumperandreconnectthebuttons• Reconnect7pinharness• Reconnect PoE

TheResetisnowcomplete.

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Factory Reset (continued)

2nd Method:

Ifyouhavetelnetaccesstotheunit,youcandefaulttheunitthroughthecommandline.

• Using Windows Telnet Open<IPAddress><port>

• Enter Username: admin and Password: admin• Attheprompt,typeformat c: codeblue• Aftersuccessfullyformattingthephone,type reboot

Code Blue Technical Support: 800-205-7186Technicalsupporthoursarefrom8a.m.to5p.m.,MondaythroughFridayEasternStandardTime

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10 Compatibility ThespeakerphoneisaSIPversion2.0(RFC3261)deviceandiscompatiblewithIPGatewaysandPBXsthatcanregisterthirdpartySIPdevicestothem.

YoumustverifythattheIPPBXyouareregisteringthespeakerphonetocanhandlethirdpartySIPdeviceswhetherthroughlicensingand/orHardwareadd-ons.

SomeexamplesofmainstreamIPPBXsthespeakerphonehasregisteredtoasathirdpartySIPdeviceare:

AsteriskCisco Call Manager

and many others…

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PREPARATION

1. Record the MAC address and determine the current IP address for each IP1500/2500/5000 deviceyouwishtousewithCUCM.

2. DeterminewhichpartitionyouwillputtheIP1500/2500/5000directorynumbersinto.

3. ObtainonedirectorynumberforeachIP1500/2500/5000device.

a. IfyouaregoingtousetheIP1500/2500/5000’sdualaccountconfigurationtoregis tertoredundantCUCMservers,obtainaseconddirectorynumberforeach IP1500/2500/5000device.

4. DeterminewhichcallingsearchspaceyouwillassigntotheIP1500/2500/5000.

IP5000 CONFIGURATION

RefertotheIP1500/2500/5000AdministrationANDUserGuidelocatedonourwebsite

Clear Existing Configuration

Ifnecessary,cleartheIP1500/2500/5000’sexistingconfiguration.ThiswillresetittoDHCP,somakesureyouhavethecapabilitytofindthedevice’sIPaddressagainifyoudothis.Foreachunit:

1. OpenaTelnetclientandconnecttotheIP1500/2500/5000.

2. Loginusingtheusernameadminandthedefaultpasswordadmin.

3. Typeformatc:codeblueandpressEnter.

4. TyperebootandpressEnter.

Configure Account(s)

1. LogintotheIP1500/2500/5000viaitswebinterface.Thedefaultusernameandpassword are admin and admin.

2. Select Account 1.

3. ForVoIPProtocol,selectSIP&RTP.

4. UnderSIPConfiguration,forUsername/Number,enterthedirectorynumberyouassigned earlier.

5. ForDisplayName,entercallerIDtext.

6. ForDomain,enterthehostnameorIPaddressoftheCUCMnodeyouwishtoregisterthis account to.

11 Configuring for Cisco Unified Communications Manager 9

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7. InsureKeep-Aliveisenabled.

8. UnderProxyAuthentication,forUsername,entertheusernameyouassignedtheCUCM enduser,e.g.thehexadecimalrepresentationoftheMACaddressorthelocal-usevariant for a secondary account.

9. ForPassword,enterthepasswordyouenteredintoDigestCredentialsundertheCUCM end user.

10. ClickSave.

11. Repeatsteps3-10withAccount2ifyouareusingthesecondaccount.

Other Settings

RefertotheIP1500/2500/5000AdministrationANDUserGuidetocompletethesetupoftheIP1500/2500/5000,includingNumbers,GeneralSettings,HardwareSettings,andActionScripts.Whenfinished,clickApplyNowtorestartthephone;itshouldnowregistertoCUCMandbeabletoplacecallsintheassignedcallingsearchspaceaswellasreceivecallsatthedirectorynumberitisconfiguredwith.

Note: if you are setting up the IP1500/2500/5000 with secondary account support, make sure that you create each failover number twice.

UCM CONFIGURATION

AllUCM-sideconfigurationisdonewithintheCiscoUnifiedCMAdministrationwebinterface.

Create Phone Security Profile

1. NavigatetoSystem>Security>PhoneSecurityProfile.

2. DoaFindon“Third-party”tolocatetheThird-partySIPDeviceBasic-StandardSIPNon- SecureProfile.ClicktheCopyicon.

3. Check Enable Digest Authentication.

4. ChangetheNameandDescriptiontoCodeBlueIP1500-2500-5000Profile.

5. ClickSave.

Configure End Users

ForeachIP5000device,configureanewenduserforSIPauthentication.

1. NavigatetoUserManagement>EndUser.

2. Click Add New.

3. FortheUserID,enterthehexadecimalversionoftheMACaddress;e.g.00:50:C2:17:7B:E8

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would become 0050c2177be8.

a. UseoftheMACaddressasuserIDisonlyarecommendation.Iflocalconfiguration permits,youcanuseanyotherformofuserID;justbesuretorecordwhichuserID goeswithwhichphoneandwhichofthephone’saccounts.

4. FillintheLastnamefieldwithadescriptionofthestation.

5. CreateandrecordasecureSIPpasswordandfillintheDigestCredentialsandConfirm DigestCredentialsfieldswiththispassword.Youwillbeenteringthispasswordlaterinto the IP1500/2500/5000.

6. ClickSave.

Configuring End Users for Secondary Accounts

If you are going to use the IP1500/2500/5000’s secondary account functionality to register to a separatedirectorynumbertoaseparateCUCMnodeforfailoversupport,repeattheaboveprocessusing a local-use-only MAC address. A local-use-only MAC address has the U/L bit set to 1 to indi-cate the address is locally administered.

SinceallIP1500/2500/5000units’MACaddressesstartwith0,youcancreatealocally-administeredaddressthatisunlikelytoconflictwithotherlocally-administeredaddressessimplybysettingtheU/Lbitsimplymeanschangingthesecond0toa2,e.g.0250c2177be8.

Configure Phones and Directory Numbers

ForeachIP5000device,configureanewPhoneandassociateddirectorynumber.

1. NavigatetoDevice>Phone.

2. Click Add New.

3. ForPhoneType,selectThird-partySIPDevice(Basic).

4. EntertheMACAddressofthephoneinhexadecimalformat;e.g.00:50:C2:17:7B:E8would become 0050c2177be8.

5. ForDevicePool,selectDefault(orsomeotherlocally-configureddevicepool).

6. ForPhoneButtonTemplate,selectThird-partySIPDevice(Basic).

7. ForCallingSearchSpace,selectthecallingsearchspacetheIP1500/2500istouse.

8. ForDeviceSecurityProfile,selectCodeBlueIP1500-2500-5000Profile.

9. ForSIPProfile,selectStandardSIPProfile.

10. ForDigestUser,selecttheendusermatchingtheMACaddressofthephone,orthealter nateuserIDyoucreatedwhenyouwereconfiguringtheenduser.

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11. ClickSave.

12. Ontheleftsideofthescreen,clickLine[1]-AddanewDN.

13. Fill in the Directory Number.

14. ForRoutePartition,selectthepartitionthedirectorynumberresidesin.

15. UnderLine1,forDisplay(InternalCallerID),enteradescriptivenameforCallerIDpur poses.

16. IfyouwishtoreturnabusysignalforsilentmonitoringiftheIP1500/2500/5000isinuse, disable Call Waiting:underMultipleCall/CallWaitingSettings,ForbothMaximumNumberofCallsand BusyTrigger,enter1.

17. ClickSave.

Configuring Phones and Directory Numbers for Secondary Accounts

IfyouaregoingtousetheIP1500/2500/5000’ssecondaryaccountfunctionality,repeattheaboveprocesswithalocal-use-onlyMACaddressasoutlinedinConfiguringEndUsersforSecondaryAc-counts,andspecifyadistinctdirectorynumber.

Integrating InformaCast Utilizing Cisco Call Manager

AccesstotheInformaCastemergencynotificationsystemproducedbySinglewireSoftwarefre-quentlyisincludedwithCiscoUnifiedCommunicationManager(CUCM).CodeBlue’sVoIPspeak-erphones(IP1500/2500/5000)canberegisteredandconfiguredwithCUCMasSIPdevicesthatarecompatiblewithIPGatewaysandPBXsthatcanregisterthird-partySIPdevices.RefertoSection10.4 of this guide for additional details.

TosendaudiopagesfromInformaCasttoCodeBluespeakerphones,selecttheCodeBluedevicesasendpointphonesforthemessages.TheCodeBluephoneswillhavetheabilitytoanswerandplaytheaudiobydefault.

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12 Avaya IP Office Integration Guide

Introduction

ThisAvayaIPOfficeIntegrationGuideprovidesgeneralinstructionsforintegrationoftheIP1500/2500/5000 Series PhoneswithanIPOfficeinstallation.Readthisinstructionsetcompletelybefore starting any installation. For detailed IP1500/2500/5000setupinstructions,pleaseconsulttheIP1500/2500/5000 Guides.

Prerequisites

• AvayaIPOfficeManagerVersion9pre-installed• SIPDeviceLicensingfor3rdPartyIPEndpoints• NetworkaccesstotheIPOfficeManager,IP1500/2500/5000 Series Phones and allnetworkservices(SIP,HTTP,FTP,RTP/SRTP)

IP Office Manager Basic Configuration

Basic instructions for integrating IP1500/2500/5000 Series PhoneswithanAvayaIPOfficeR7Managerareincluded.AdvancedsetupofIPOfficeManagerfeaturesisoutsidethescopeofthisdocument.

1. UsingIPOfficeR7Manager,connecttotheIPOfficeControlUnit.

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2. LogintoAvayaIPOfficeManager:

3. SIPExtensionSupportisrequiredforIP1500/2500/5000 integration. Select System > LAN1 (or LAN2) > VoIPinIPOfficeManager:

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4. Check that SIP Registrar Enable is enabled.

5. Select the SIP Registrar sub-tab.6. In Domain Name,entertheFullyQualifiedDomainName(FQDN)ortheIPad

dressassociatedwiththecorrectLANportontheIPOfficeControlUnit.Deselect Auto-create Extn/User. Click OK.

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7. ASIPextensionwillneedtobecreatedforeachIP1500/2500/5000 Series Phone. Right click on Extension,selectNew and then click on SIP Extension.

8. Enterthefollowingfieldstocreateanewextension: • Extension ID: AuniqueextensiontoidentifythelogicalextensioninIPOffice.By default,IPextensionsstartat8000. • Base Extension:ThisistheextensionusedtocalltheIP1500/2500/5000 Series Phone. • Force Authorization: Select to force authentication of the IP1500/2500/5000 Series Phone.

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9. Select the VoIP tab and select the Compression Mode. The default of the IP1500/2500/5000 Series Phone is G.711 U-LAW and will work in most cases. More information on audio codecs can be found in the IP1500/2500/5000 Series Phone Guides. Set DTMF Support to RFC2833.

10. Each IP1500/2500/5000 Series PhoneshouldhaveauniqueUser.Rightclick on User and select New.

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IP1500 and IP2500 SeriesAdministrator Guide

11. Enterthefollowingfieldstocreateanewuser; • Name: Thiswillbedisplayedastheuser’snameinIPOfficeManager,andis usedastheusernameforSIPregistrationwhenconfiguringthe IP1500/2500/5000 Series Phone. • Extension: This should match the Base ExtensionconfiguredfortheSIPexten- sioninStep8.Thisisalsousedasthephonenumberwhenconfiguringthe IP1500/2500/5000 Series Phone.

12. Select the Telephony tab and then the Call Settings sub-tab. Disable Call Waiting On and Answer Call Waiting on Hold.Callwaitingisnotsupportedon the IP1500/2500/5000 Series Phone.

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IP1500 and IP2500 SeriesAdministrator Guide

13. Select the Supervisor sub-tab. In the Login Codefieldenterapasswordtobe used by the IP1500/2500/5000 Series Phoneforauthentication.AvayaIPOffice willonlyacceptnumbersinthisfield.

14. IfaddingmultipleIP1500/2500/5000 Series Phones,repeatSteps7-13foreach device.

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Thespeakerphonecanbeconfiguredformultipleuses.Themainfunctionistoprovide2-wayvoicecommunications.Pressingtheredbuttonwillactivatetheconfiguredscriptprogrammedforbutton#1.

Button#1activationoverridesanyotheractionthespeakerphoneisperformingatthetimeofthebuttonpress.Forexampleifthespeakerphone:

1. Isbeingprogrammedatthetime2. Was in a monitoring call3. Was in the middle of a diagnostic test4. Iscurrentlyinaninformation(button#2)call.

Button#2, INFO or CALLbuttonsaretypicallyutilizedforplacinginformationalcalls.AnyactionotherthanButton#1activationisconsiderNon-Prioritycallingandcommonlyutilizedfordirectorservice,student/employeeescortrequests,gateentry,guestservicesandsimilarrequests.

Thespeakerphone’sAuxiliaryOutputistypicallyutilizedforactivatingCodeBlue’sLEDBeacon/Strobe,andcanbeusedasanormallyopen(N.O.)drycontactclosure(seespecforrelayratings)used,forexample,toactivatecentralizedbuilding/securitymanagementequipment.

Incomingcalls:Thespeakerphoneauto-answersanincomingcall.(Basedonthesettingsconfig-ured under General Settings in General Configuration > Incoming Calls > Answer in Immedi-atelyorafteranumberofrings.)

13 Using the IP1500 and IP2500 Series Speakerphones

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IP1500 and IP2500 SeriesAdministrator Guide

14 Button and Activation Specifications

Thebuttonrequiresaforceof3-5N(Newton-siunits).Anotherwaytoexplainthis:6–18ozofpressureovertimeapplied,whichisbetween125–300ms(0.15–0.3seconds).

Slappingorslidingyourfingersacrossthebuttonwillnotactivateit.Itrequirespressureovertime.Theouteredgeofthebuttonwillnotbethatsensitive.Normaluseofthebuttonwouldbesomeonerushingtoactivateitandusingtheirhand,finger,arm,knee,forehead,etc. Nootherpiezoelectricbuttononthemarketwillfunctionaswell.

TheonlydifferencesbetweentheanalogandIPbuttonsaretheoutputonthewiresandthestateofthebutton,N.OorN.C.Thebuttoncanandpiezoelementsareidentical.Theanalogbutton(2wire)isN.O.(NormallyOpen),andclosesmomentarilywhenpressed.Thedigitalbutton(3wire)isN.C.(NormallyClosed)andwhenpressedthestategoestoopenmomentarily,whichistranslatedtoaPthenRdataoutputtotheIP1500/IP2500/IP5000 boards.

Thespecificationofthebuttonis:

Switching Current: 0.200 A

Actuation Force:3-5N:6–18ozofpressureovertimeapplied.Whichisbetween125–300ms(0.15–0.3seconds)

Make Impulse Time: 125-300 mSEC

Switch Resistance : “ON”<20ohms

Switch Resistance: “OFF”>5MOhms

Make Pulse Time: 125-300 mSEC

Surface Deflection: 1micron-activation

Button Temperature : -40°Cto+85°C(-40°Fto185°F)

Functional Life: >50millionactivations

Functional in Freezing Rain: Yes

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IP1500 and IP2500 SeriesAdministrator Guide

15 Speaker Specifications

SPL Level Test ResultsMeter used: EXTECH InstrumentsModel 407732

Mode dBASettings:FAST&Hi(Hi=65~130dB)TonewasgeneratedwithinAsteriskandassignedtoextensionnumber.

Thephonewasprogrammedtodialtheassignednumberforthefrequencyofchoice,whichcreatedasignaltobeplayedthroughthespeakerofthephone.

Tone (Hz) IP1500 2” spkr IP2500 3.5” spkr1000 92.9dBA 96.0dBA2000 96.0dBA 100.0 dBA5000 99.4dBA 101.1 dBA

EXTECH meter was placed exactly one meter from the speaker on the same plane.Each tone was played for three seconds, and the MAX reading was logged.

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16 Remote Mount Beacon/Strobe Installation

1.0 ATTACH J-BOX TO THE POLE

1.1 Threadthebanding(B)throughthepolebracket(A)locatedonthebacksideoftheJ-box(C).

1.2 Wrapthebandingaroundthepole.Cutthebandingtodesiredlength.

1.3 Usingascrewdriverornutdriver,tightenthebandingandmakesurethattheunitisinthedesired location.

NOTE:J-boxmustbepositionedsoweepholefacesdown.

2.0 ATTACH LIGHT TO BRACKET

3.1 UsingthethreeM4X8screwsenclosed(K),fastenthestrobe(J)totheroundportionofthestrobe bracket.

NOTE: If the beacon/strobe is mounted upside-down, a drain hole must be drilled into the lens to prevent it from filling with water.

3.0 ATTACH LIGHT AND BRACKET TO THE J-BOX

4.1 ConnectallwiringfromthestrobetothewiringfromtheunitinsideoftheJ-boxusingwirenuts.

4.2 AttachstrobebrackettotheJ-boxusingfour6-32X½screwsasshown.

Allwiringmustbeinstalledandconnectedbyexperiencedandcertifiedpersonneltomeetlocalandnationalelectricalcodes,andwillincludeaservicedisconnect.

A - pole-bracketB - banding C - J-boxD - pole-bracketmountnut(4each)E - pole-bracketmountscrew(4each)F - conduitplugH - strobe-bracketI - 6-32X½screws(4each)J - strobe lightK - M4X8screws(3each)(Lowvoltage)K - 10-24X¾screws(2each)(Highvoltage)

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17 Troubleshooting

TROUBLESHOOTING THE IP1500 AND IP2500 SERIES SPEAKERPHONEThespeakerphoneisanetworkdevice.Thefollowingaretipsfortroubleshooting:

Power -Ensurethepowertoyourdeviceisworkingandratedfor802.11afPoEspecifications.

Ping Test -Thisdeterminesconnectivityandthepacketlossandlatencytimetoandfromyourdestinationandthequalityofyournetworkconnectiontoyourspeakerphone.IfyoureceivenoresponseandPoEpowerisconfirmed,contactyournetworkadministrator.YoucanalsoPingfromwithinthephonetowardsyourIPPBXtotestthatitcanreachitsregistrar.SeeCLICommands.

DHCP -ThespeakerphoneissetupforDHCPbydefault.IfyoucannotdeterminetheIPaddressofyourspeakerphone,contactyournetworkadministrator.

Account -EnsureyourSIPorIAX2accountissetupcorrectly.AccountusernameandpasswordmustmatchtheaccountcredentialsonyourVoIPsystem.ThisisthemostcommonmistakewithsettingupSIPaccounts.

Codec -EnsureyourcodecsettingsonyourVoIPsystemmatchtheIPspeakerphonecodecset-tings.

Firewall -FirewallscommonlyblockorpartiallyblockVoIPcalls.Checkwithyournetworkadminis-tratorifyoucannotcommunicatewithyourspeakerphonefrombehindafirewall.

ContactinformationforCodeBlue’sTechnicalServicesandSupportstaffcanbelocatedattheendofthisGuideifyouneedfurtherassistancetroubleshootingyourspeakerphone.Dependingonyourissue,afirmwareupgrademaybeneeded.

Note:IfyoudonothaveaDHCPserverrunning,useastandardhome/wirelessrouterandplugyourspeakerphoneandlaptopintothesamerouter.OnceyouknowtheIPAddress,youcanbrowsetoitviayourwebbrowser.

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IP1500 and IP2500 SeriesAdministrator Guide

18 Technical Specifications

• Fullduplexspeakerphone,intercomandpagingdevice

• 1MBmemorystorageforphonenumbersand audio messages

• Phonenumbersupto255digitslong• SIP/IAX2Protocolsupport• STUNclientforNATtransversal• UDP,TCPandTLS• 1xIEEE802.310/100Ethernetport• Embeddedwebserver• Security includes:

» HTTPS » TransportLayerSecurity(TLS) » SRTP(RFC3711),SIPS » RTCP » VLAN » Passwordprotection

• DTMFinband/outofband/INFO• 1xHybridpressuresensitivedatabutton inputs

• 1xauxiliaryN.O.outputcontactclosureswithprogrammabletimingcapability

• Self-monitoringandfaultreporting: » Communicationservice » Button failure » Speakerfailure » Microphonefailure

• MessagePlaybackoptions: » Multipleandrepeatingduringcallplaced

» Multipleandrepeatingduringcallreceived

» MessageplaybackduringacallviaDTMF commands

• In-CallcommandsviaDTMF:

Power Features PoweroverEthernetIEEE802.3af/atCommunications IP CommunicationsEnvironmental -40°Cto70°C(-40°Fto158°F) 0%-95%RHNon-condensingStandard Features

» Auxiliaryoutputcontrol » Incremental increase/decrease speaker,microphone

» Messageplayback• Built-inscriptinglanguageprovidesadvancedbuttonanddiagnosticreportprogramming

• Corrosion resistant connectors• Enhancedspeakerphoneandmicrophonesensitivity

• Non-volatilememoryensuresprogram-mingisretainedduringpowerloss

• ConformalcoatedPCBsforenvironmen-talprotectionandoperation

• ADAcompliantwithBraillesignageandLED indicators

• ToolVoxMediaGatewayemailsfaultsta-tusreportaboutphone

• NEMA 4/IP 55 rated• Dual account registration for redundancy• BuiltwithpowerfulDSPtechnology

For IP1500 Only

» StandardBezelOptions » StandardSurfaceMountHousingColor: Safety Blue

» StandardFlushMountFaceplateColor: Stainless

For IP2500 Only » TwohighlyvisibleLEDindicatorsforADAcomplianceforhearingimpaired

» Optionaldualbuttonfaceplate

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19 RegulatoryTheIP1500andIP2500Seriesspeakerphonesconformtothefollowinglistofdirectivesandproductsafetystandardsasapplicable:

EU: EN 55022:2006+A1:2007EN 55024:1998+A1:2001+A2:2003EN 61000-4-2:1995EN 61000-4-3:2006+A1:2008EN 61000-4-4:2004EN 61000-4-5:2006EN 61000-4-6:2007EN 61000-4-8:1993+A1:2001EN 61000-4-11:2004EN 61000-3-2:2006+A1:2007EN 61000-3-3:2008

USA: CFR 47, Part 15CANADA: ICES-003e

17.1 ETL Required Labeling

TheIP1500andIP2500SeriesoffullduplexVoIPspeakerphonesarelabeledinaccordancewiththe UL 2017 standard.

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IP1500 and IP2500 SeriesAdministrator Guide

20 WarrantyCodeBlueCorporationprovidesalimitedwarrantyonthisproduct.Refertoyoursalesagreementtoestablishtheterms.Inaddition,CodeBlue’sstandardwarrantylanguage,aswellasinformationregardingsupportforthisproductwhileunderwarranty,isavailableatwww.codeblue.com/support.

Notice:Everyeffortwasmadetoensurethattheinformationinthisdocumentwascompleteandaccurateatthetimeofprinting.Informationissubjecttochange.

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21 Technical Services and Support Foradditionalsupport,pleasefeelfreetocontactCodeBlue’sTechnicalServicesandSupportStaffat [email protected] or (800) 205-7186, Opt 3.

8 a.m. to 5 p.m. Monday through Friday Eastern Time

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IP1500 and IP2500 SeriesAdministrator Guide

22 Download Information

Download Information

CSC-132-G

Code Blue now has a centralized location where you can find installation, setup, information, configuration and operation instructions. 1. Centry® AdministratorGuide: www.codeblue.com/resources/guides 2. CB1SeriesAdministratorGuide:www.codeblue.com/resources/guides 3. CB2SeriesAdministratorGuide:www.codeblue.com/resources/guides 4. CB4SeriesAdministratorGuide:www.codeblue.com/resources/guides 5. CB5SeriesAdministratorGuide:www.codeblue.com/resources/guides 6. CB9SeriesAdministratorGuide: www.codeblue.com/resources/guides 7. CB RT AdministratorGuide: www.codeblue.com/resources/guides 8. Phone Enclosures AdministratorGuide:www.codeblue.com/resources/guides 9. Stainless Steel Maintenance Guide:www.codeblue.com/support 10. IA4100AdministratorGuide:www.codeblue.com/resources/guides 11. IP5000 AdministratorGuide: www.codeblue.com/resources/guides 12. IP1500/2500 AdministratorGuide: www.codeblue.com/resources/guides 13. ToolVox® X3 AdministratorGuide:www.codeblue.com/resources/guides 14. PublicAddressAdministratorGuide: www.codeblue.com/resources/guides 15. Blue Alert® MNS UserGuide: www.codeblue.com/resources/guides 16. Blue Alert® EMS UserGuide: www.codeblue.com/resources/guides 17. IP1500/IP2500 Firmware: www.codeblue.com/support/firmware 18. IP5000Versions1.X&2.XFirmware: www.codeblue.com/support/firmware

For Legacy Product Information: www.codeblue.com/legacy-products These guidesshouldcontainalltheinformationneededforyourapplication.Iffurtherinformation is required, [email protected].