Invisible Armies: information, purpose and the real enterprise
-
Upload
tetradian-consulting -
Category
Business
-
view
1.275 -
download
0
Transcript of Invisible Armies: information, purpose and the real enterprise
![Page 1: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/1.jpg)
Invisible armiesinformation, purpose and the real enterprise
Tom Graves, Tetradian Consulting
Integrated EA Conference, London, March 2015
the futures of business
![Page 2: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/2.jpg)
This one’s
about a ladder…
CC-BY-NC-ND shannonmary via Flickr
![Page 3: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/3.jpg)
a spiky thing…
CC-BY-NC-ND jhardy1 via Flickr
![Page 4: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/4.jpg)
and invisible armies
CC-BY-NC-SA anne-ostsee via Flickr
(you can’t see them, but they’re always there…)
![Page 5: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/5.jpg)
but first, two words…
![Page 6: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/6.jpg)
auftragstaktik!
fingerspitzengefühl!
![Page 7: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/7.jpg)
I’m not swearing at you
– honest!
![Page 8: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/8.jpg)
they’re German military terms…
CC-BY-SA ooocha via Flickr
(probably typified by this guy?)
![Page 9: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/9.jpg)
“auftragstaktik”
translates as
“order-tactic”
or, more loosely,
“commander’s intent”
![Page 10: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/10.jpg)
“fingerspitzengefühl”
translates as
“finger-tip feeling”
or, more loosely,
“everything at the finger-tips”
![Page 11: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/11.jpg)
…both of which we need
in business and elsewhere
![Page 12: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/12.jpg)
So how does this work,
in an architectural sense?
![Page 13: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/13.jpg)
An army has lots of things…
CC-BY armymaterielcommand via Flickr
![Page 14: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/14.jpg)
lots of stuff…
CC-BY-NC 20bdephotographer via Flickr
![Page 15: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/15.jpg)
always more
stuff…
CC-BY armymaterielcommand via Flickr
![Page 16: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/16.jpg)
and people too
– the visible army
CC-BY-NC marine_corps via Flickr
![Page 17: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/17.jpg)
but all that stuff can’t
stand up on its own
– it needs more to
support it
CC-BY-NC-SA 39825511@N08 via Flickr
![Page 18: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/18.jpg)
Information is part of this,
of course…
![Page 19: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/19.jpg)
(“Every business is
an information business”)
![Page 20: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/20.jpg)
audible information…
(source not known)
![Page 21: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/21.jpg)
visible information…
CC-BY-ND funfilledgeorgie via Flickr
![Page 22: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/22.jpg)
not-so-visible information…
CC-BY-NC-SA owenhurrell via Flickr
![Page 23: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/23.jpg)
invisible information
CC-BY-SA timo_w2s via Flickr
(an invisible army of information)
![Page 24: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/24.jpg)
made visible (sort-of…)
CC-BY-NC-ND US DoD via Flickr
![Page 25: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/25.jpg)
That invisible army
of information
may create new possibilities
for ‘secret weapons’…
![Page 26: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/26.jpg)
German secret weapon, WWII
CC-BY-SA ooocha via Flickr
(actually not this guy…)
![Page 27: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/27.jpg)
(…US attache in Cairo using a broken codebook)
(via Keith Lockstone)
![Page 28: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/28.jpg)
British secret weapon, WWII
(source not known)
![Page 29: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/29.jpg)
British secret weapon, WWII
Medmenham Collection
![Page 30: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/30.jpg)
US not-secret weapon, WWII
CC-BY-ND caveman_92223 via Flickr
![Page 31: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/31.jpg)
US secret weapon, WWII
CC-BY-SA ooocha via Flickr
![Page 32: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/32.jpg)
British secret weapon, today
CC-BY-NC defenceimages via Flickr
![Page 33: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/33.jpg)
different senses,
different data…
CC-BY-NC defenceimages via Flickr
![Page 34: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/34.jpg)
but there’s also
misinformation…
![Page 35: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/35.jpg)
“…someone had blunder’d”
order from Lord Raglan to Lord Lucan, Balaklava, 25 October 1854
![Page 36: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/36.jpg)
“…someone had blunder’d”
William Simpson, ‘A Detailed Depiction of the Charge of the Light Brigade’, from ‘The Seat of War in the East, 1855-6’
![Page 37: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/37.jpg)
and deliberate
disinformation…
![Page 38: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/38.jpg)
How do you fake one of these?
(source not known)
(Operation Taxable,
D-Day, 6 June
1944)
![Page 39: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/39.jpg)
Answer: use a handful of these...
CC-BY-SA nick_1301 via Wikipedia
![Page 40: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/40.jpg)
a bunch of these…
CC-BY-ND caveman_92223 via Flickr
![Page 41: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/41.jpg)
and these…
(source not known)
with some
of these.
![Page 42: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/42.jpg)
Information is important, yet
stuff plus information
is still not enough
to stand on its own…
![Page 43: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/43.jpg)
(two nails)
CC-BY-NC-SA w-tommerdich via Flickr
![Page 44: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/44.jpg)
We need four dimensions
CC-BY-NC-ND jhardy1 via Flickr
![Page 45: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/45.jpg)
Four dimensions:
• stuff
• information
• relations
• purpose
![Page 46: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/46.jpg)
Four dimensions:
• stuff (content)
• information (context)
• relations (connections)
• purpose (clarity)
![Page 47: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/47.jpg)
Four dimensions as tetradian
Purpose(clarity / 'Business')
Relations(connection / 'People')
Stuff(content / 'Technology')
Information(context / 'Knowledge')
Integration(rotate between
the views)
![Page 48: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/48.jpg)
Tetradian in tangible form
CC-BY-NC Tom Graves
![Page 49: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/49.jpg)
To support our visible stuff
and invisible information,
we also need those other
invisible armies…
relations and purpose
![Page 50: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/50.jpg)
Relations provide
connection…
![Page 51: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/51.jpg)
between team members…
CC-BY-SA westmidlandspolice via Flickr
![Page 52: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/52.jpg)
relations and
roles within
a unit…
CC-BY-NC-ND defenceimages via Flickr
![Page 53: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/53.jpg)
relations between ranks…
![Page 54: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/54.jpg)
relations between units…
![Page 55: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/55.jpg)
relations between peoples…
![Page 56: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/56.jpg)
across language-barriers…
CC-BY thenationalguard via Flickr
![Page 57: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/57.jpg)
relations with others…
CC-BY-NC defenceimages via Flickr
![Page 58: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/58.jpg)
connections…
(source not known)
![Page 59: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/59.jpg)
connections…
CC-BY soldiersmediacenter via Flickr
![Page 60: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/60.jpg)
connectionsCC-BY expertinfantry via Flickr
![Page 61: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/61.jpg)
but there’s also
misrelation
and/or disrelation…
![Page 62: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/62.jpg)
otherwise known as a mess…
CC-BY Diego Fernández via Wikimedia
![Page 63: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/63.jpg)
Purpose provides clarity…
(and clarity provides purpose)
![Page 64: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/64.jpg)
Clarity: “I know why I’m here”
CC-BY-NC defenceimages via Flickr
![Page 65: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/65.jpg)
each unit creates its own story…
![Page 66: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/66.jpg)
each has its own identity…
CC-BY Tom Graves
![Page 67: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/67.jpg)
its connection with place.…CC-BY Tom Graves
![Page 68: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/68.jpg)
rituals are important…
CC-BY-NC defenceimages via Flickr“Queen’s Birthday”
![Page 69: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/69.jpg)
xxx
CC-BY stirlingcouncil via Flickr
![Page 70: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/70.jpg)
Loss of connection to purpose
will destroy morale…
![Page 71: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/71.jpg)
Celebrated for a century…
via Vectis Auctions
![Page 72: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/72.jpg)
what happens to morale…
Public-domain via Wikimedia
![Page 73: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/73.jpg)
…when a unit is disbanded?
Public-domain via Wikimedia
![Page 74: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/74.jpg)
What happens
when units are merged?
“they’re all technical folks,
don’t worry, they’ll get on
like a house on fire!”
![Page 75: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/75.jpg)
they did…
CC-BY-NC-SA nrwilson via Flickr
![Page 76: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/76.jpg)
be careful about
what you change,
how, where and why
– don’t mess with morale!
![Page 77: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/77.jpg)
To make it work,
link all the dimensions
together…
![Page 78: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/78.jpg)
Tetradian in tangible form
CC-BY-NC Tom Graves
![Page 79: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/79.jpg)
Tetradian in tangible form
CC-BY-NC Tom Graves
![Page 80: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/80.jpg)
Tetradian in tangible form
CC-BY-NC Tom Graves
![Page 81: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/81.jpg)
Tetradian in tangible form
CC-BY-NC Tom Graves
![Page 82: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/82.jpg)
Every business has
all manner of things,
or physical, tangible ‘stuff’
![Page 83: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/83.jpg)
Every business is
also an information-business
![Page 84: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/84.jpg)
Every business is
also an information-business
Every business is
also a relations-business
![Page 85: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/85.jpg)
Every business is
also an information-business
Every business is
also a relations-business
Every business is
also a purpose-business
![Page 86: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/86.jpg)
Every business is
also an information-business
Every business is
also a relations-business
Every business is
also a purpose-business
All of these, together, always
![Page 87: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/87.jpg)
Information is important,
but it’s not the only thing
that’s important…
![Page 88: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/88.jpg)
beware of
info-centrism!
![Page 89: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/89.jpg)
None of this
is really new…
Fougasse, 1940
![Page 90: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/90.jpg)
security was
everyone’s
responsibility…
Fougasse, 1940
![Page 91: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/91.jpg)
security is everyone’s responsibility…
MoD ‘Think Before You…’ (‘Careless Talk Costs Lives’) campaign, 2011
![Page 92: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/92.jpg)
mail maintains morale…
Imperial War Museum via Google
![Page 93: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/93.jpg)
work with the real world…
CC-BY-NC marine_corps via Flickr
![Page 94: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/94.jpg)
honour your secret weapons…
CC-BY-NC marine_corps via Flickr
![Page 95: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/95.jpg)
everything depends
on everything else
– visible and invisible
![Page 96: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/96.jpg)
Which is where
we come back to…
![Page 97: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/97.jpg)
auftragstaktik!
fingerspitzengefühl!
![Page 98: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/98.jpg)
and that ladder…
CC-BY-NC-ND shannonmary via Flickr
![Page 99: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/99.jpg)
Remember SCAN, from last year?
NOW!
certain uncertain
‘Simple’(ENACT)
‘Not-known’(EXPLORE)
edge of
panic
‘Complicated’(EVALUATE)
‘Ambiguous’(EXPERIMENT)
edge of
uncertainty
edge of
innovation
edge of
action
before
![Page 100: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/100.jpg)
with all those feedback-loops?
NOW!
certain uncertain
‘Simple’(ENACT)
‘Not-known’(EXPLORE)
edge of
panic
fears
options
‘Complicated’(EVALUATE)
‘Ambiguous’(EXPERIMENT)
edge of
uncertainty
questions
answers
newsprinciples
edge of
innovationrealitie
s
rules edge of
action
before
![Page 101: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/101.jpg)
Let’s use this in another way
NOW!
certain uncertain
PRACTICE
THEORY
fingerspitzengefühl(realities)
auftragstaktik(guidance)
edge of
action
before
PLAN
ACTION
![Page 102: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/102.jpg)
Plan versus action
NOW!
before
certain uncertain
PLAN
What we plan to do, in the expected conditions
What we actually do, in the actual conditions
ACTION
edge of
action
![Page 103: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/103.jpg)
Responsibilities: plan and action
NOW!
before
certain uncertain
PLAN: Officers?
ACTION: Other Ranks?
![Page 104: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/104.jpg)
“No plan survives first contact
with the enemy”
![Page 105: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/105.jpg)
Feedback for plan and action
NOW!
before
certain uncertain
PLAN
ACTION
(we need
feedback loops
between plan
and action)
fingerspitzengefühl(realities)
auftragstaktik(guidance)
(depends on
personal connection,
personal trust)
(depends on
sensing, feeling,
an often-literal
‘being in touch’)
![Page 106: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/106.jpg)
John Boyd’s ‘OODA’
(The same type of feedback-loop,
but with more-specific detail)
![Page 107: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/107.jpg)
Without connection to
purpose, what we get is
POSIWID – ‘the purpose of
the system is what it does’
which could be anything…
Why auftragstaktik?
![Page 108: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/108.jpg)
Without connection to reality,
decisions are made on
assumptions and
guesswork
Not A Good Idea…
Why fingerspitzengefühl?
![Page 109: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/109.jpg)
keep things real– don’t mistake
‘policy-based evidence’
for evidence-based policy…
![Page 110: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/110.jpg)
information about a thing
is not the thing itself
information about a connection
is not the connection itself
information about purpose
is not the purpose itself
![Page 111: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/111.jpg)
informationis only information
– don’t confuse it
with anything else!
![Page 112: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/112.jpg)
One person, one layer…
NOW!
before
certain uncertain
PLAN
ACTION
observation /
interpretationintent /
decision
![Page 113: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/113.jpg)
Two layers…
NOW!
before
certain uncertain
PLAN
ACTION
observation /
interpretationintent /
decision
concrete world
abstract world
![Page 114: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/114.jpg)
Three layers…
NOW!
before
certain uncertain
PLAN
ACTIONconcrete world
abstract world
observation /
interpretation
intent /
decision
intent /
decision
observation /
interpretation
information world(abstract + concrete)
![Page 115: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/115.jpg)
Four layers…
NOW!
before
certain uncertain
PLAN
ACTIONconcrete world
abstract world
information world(abstract)
information world(concrete)
observation /
interpretation
intent /
decision
intent /
decision
observation /
interpretation
observation /
interpretation
intent /
decision
![Page 116: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/116.jpg)
Five layers…
NOW!
before
certain uncertain
PLAN
ACTIONconcrete world
abstract world
information world(abstract)
information world(concrete)
information world(disconnect…)
observation /
interpretation
intent /
decision
intent /
decision
observation /
interpretation
observation /
interpretation
intent /
decision
observation /
interpretationintent /
decision
![Page 117: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/117.jpg)
Army has seventeen layers!
NOW!
before
certain uncertain
PLAN
ACTIONconcrete world
abstract world
information only?(disconnect…)
observation /
interpretation
intent /
decision
intent /
decision
observation /
interpretation
observation /
interpretation
intent /
decision
observation /
interpretationintent /
decision
![Page 118: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/118.jpg)
How can a mid-rank officer
stuck behind a desk in a city
know and understand
what’s happening
and what needs to happen
out in the field?
![Page 119: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/119.jpg)
– as architects,
it’s our task to identify
the support that’s needed
to make that happen…
not just ‘possible to happen’,
but as probable as possible
for it to happen
![Page 120: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/120.jpg)
Which information?
In an ecology,
the crucial interactions
will often be visible
only at the edges…
![Page 121: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/121.jpg)
Information as unified whole…
NOW!
certain uncertain
before
(structured data
embedded within
unstructured
nuances)
![Page 122: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/122.jpg)
…with the crusts cut off…
NOW!
certain uncertain
before
(unstructured
nuances)
(structured
data)
(unstructured
nuances)
![Page 123: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/123.jpg)
…and split apart
NOW!
certain uncertain
before
fundamental
disconnect
chaotic mess?
simplistic delusion?
(structured data
without context)
(unstructured nuances
without continuity)
![Page 124: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/124.jpg)
Big-data = big-noise
how will your architecture
make it easier
to find the signal?
![Page 125: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/125.jpg)
Nuances matter!
how will your architecture
support and maintain
– the human connection?
– the subtle details?
![Page 126: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/126.jpg)
“In an insurgency,
every action and inaction
by any soldier
will be interpreted as
a political statement”
Nuances matter!
![Page 127: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/127.jpg)
If nuances are carried through…
NOW!
certain uncertain
before
PLAN
ACTION
fingerspitzengefühl(realities)
auftragstaktik(guidance)
political awareness
intended impacts
![Page 128: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/128.jpg)
information heard…
CC-BY isafmedia via Flickr
![Page 129: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/129.jpg)
creates connections…
CC-BY usasoc via Flickr
![Page 130: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/130.jpg)
and shared-purpose…
CC-BY-NC marine_corps via Flickr
![Page 131: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/131.jpg)
…which is what
we want and need.
But…
![Page 132: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/132.jpg)
without those nuances…
NOW!
before
certain uncertain
PLAN
POSIWIDmuddled chaos…
‘inexplicable’ political impacts
(garbled
simplification)
(garbled
simplification)
(imaginary world
of sanitised info)
fingerspitzengefühl
(realities)
auftragstaktik
(guidance)
![Page 133: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/133.jpg)
key information may be missed…
order from Lord Raglan to Lord Lucan, Balaklava, 25 October 1854
![Page 134: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/134.jpg)
intended
meanings
may be
misunderstood…
(source not known)
![Page 135: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/135.jpg)
things get bent out of shape…
(source not known)
![Page 136: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/136.jpg)
then you’re everyone’s target…
CC-BY Diego Fernández via Wikimedia
![Page 137: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/137.jpg)
“In an insurgency,
every action and inaction
by any soldier
will be interpreted as
a political statement”
![Page 138: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/138.jpg)
Nuances matter!
How will your architecture
support and maintain
– the human connection?
– the subtle details?
![Page 139: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/139.jpg)
Relations + purpose
Hierarchy of command
may not be as simple
as it might seem…
![Page 140: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/140.jpg)
‘Command and control’
NOW!
before
certain uncertain
PLAN
ACTION
(top-down, one-way
only, feedback is
‘insubordination’)
“command
and control”
![Page 141: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/141.jpg)
Vice-Admiral
Sir George
Tryon(1832-1893)
Public-domain via Wikipedia
“a sometimes
overbearing
personality…”
“when officially
engaged, a very
brusque and
dictatorial man”
![Page 142: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/142.jpg)
HMS Victoria, 1893
Public-domain: James Alexander Collot via Wikipedia
“Even then, they still waited for
permission to take the action which
might have prevented the collision”
![Page 143: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/143.jpg)
insuperordination
can be as much of a risk as
insubordination…
![Page 144: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/144.jpg)
Same risks of ‘over-control’
still exist today,
though often in new forms
– the flood of new information
does not always help in this…
![Page 145: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/145.jpg)
The camera
sees all…
CC-BY soldiersmediacenter via Flickr
![Page 146: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/146.jpg)
real-time
information
back to base…
CC-BY-NC defenceimages via Flickr
![Page 147: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/147.jpg)
…but who decides, on the ground?
CC-BY soldiersmediacenter via Flickr
![Page 148: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/148.jpg)
“auftragstaktik”
does not translate as
“every move you make,
we’ll micromanage you”
![Page 149: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/149.jpg)
“Even then, they still waited
for permission to take the
action which might have
prevented the collision…”
Micromanagement
can be lethal!
![Page 150: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/150.jpg)
but also…
does not translate as
“ignore HQ, I’ll Do It My Way”
“fingerspitzengefühl”
(aka ‘Agile’?)
![Page 151: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/151.jpg)
So, architecturally,
what can we do
about this?
![Page 152: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/152.jpg)
one answer:
cake
CC-BY-SA navasurfaceforces via Flickr
![Page 153: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/153.jpg)
“freshly made,
freshly baked,
personal”
CC-BY-NC compacflt via Flickr
![Page 154: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/154.jpg)
Normal: Chain of Command…
![Page 155: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/155.jpg)
During action: Any-to-any…
![Page 156: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/156.jpg)
In hierarchy/flat structure:
ranks represent
roles and responsibilities
everyone is
different and equal,
both at the same time
![Page 157: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/157.jpg)
an everyday concern…
CC-BY-NC slieschke via Flickr
![Page 158: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/158.jpg)
use it to bond relations as a crew
CC-BY-SA navalsurfaceforces via Flickr
![Page 159: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/159.jpg)
relations and purpose
are crucial to making this work
– don’t leave them out
of the architecture!
![Page 160: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/160.jpg)
Affordances
Thinking architecturally
about capabilities
may afford support for
new uses, tasks, options
![Page 161: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/161.jpg)
‘Defence of the Realm’
increasingly implies
a much broader meaning…
![Page 162: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/162.jpg)
From warfighting…
CC-BY-NC-ND defenceimages via Flickr
![Page 163: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/163.jpg)
to peacekeeping
CC-BY-NC-ND un_photo via Flickr
![Page 164: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/164.jpg)
disaster-recovery…
CC-BY civmilcoe via Flickr
![Page 165: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/165.jpg)
and disaster-relief…
CC-BY dvids via Flickr
![Page 166: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/166.jpg)
to response against pandemics
CC-BY-NC-ND dfids via Flickr
![Page 167: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/167.jpg)
or all of these roles, together
CC-BY-NC-ND un_photo via Flickr
![Page 168: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/168.jpg)
Affordances arise
from noticing the real world
if sometimes not
what we’d usually expect…
![Page 169: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/169.jpg)
affordances can be unexpected…
CC-BY-NC-SA 29997533@N03 via Flickr
![Page 170: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/170.jpg)
To wrap this up…
![Page 171: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/171.jpg)
if we’re not careful
about our architecture,
it could,
through its own structure,
create…
![Page 172: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/172.jpg)
a certain lack of awareness…
CC-BY-NC-ND robnwatkins via Flickr
![Page 173: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/173.jpg)
instead, we need to ensure
that our architecture
will support all elements
and affordances for
the context, including…
![Page 174: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/174.jpg)
visible things
visible action
invisible information
invisible connections
invisible purpose
![Page 175: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/175.jpg)
invisible information
CC-BY isafmedia via Flickr
![Page 176: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/176.jpg)
invisible connections
CC-BY usasoc via Flickr
![Page 177: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/177.jpg)
invisible shared-purpose
CC-BY-NC marine_corps via Flickr
![Page 178: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/178.jpg)
Use your architecture
to support all of
your invisible armies
![Page 179: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/179.jpg)
“What’s the story?”Thank you!
![Page 180: Invisible Armies: information, purpose and the real enterprise](https://reader037.fdocuments.us/reader037/viewer/2022110310/55a50c401a28abd1588b465c/html5/thumbnails/180.jpg)
Contact: Tom Graves
Company: Tetradian Consulting
Email: [email protected]
Twitter: @tetradian ( http://twitter.com/tetradian )
Weblog: http://weblog.tetradian.com
Slidedecks: http://www.slideshare.net/tetradian
Publications: http://tetradianbooks.com
Books: • The enterprise as story: the role of narrative in enterprise-
architecture (2012)
• Mapping the enterprise: modelling the enterprise as services
with the Enterprise Canvas (2010)
• Everyday enterprise-architecture: sensemaking, strategy,
structures and solutions (2010)
• Doing enterprise-architecture: process and practice in the
real enterprise (2009)
Further information: