Introduction to Management and Leadership

Developing confident managers with a person-centred approach

Interactive Virtual Programme

The aim of this virtual and flexible programme is to equip you with the skills, understanding and confidence to get the most from you as manager and team leader and your team. This programme will give you a rounded approach to managing a team focusing on the person as well as the task at hand to enable you to delivering results. The outcome is a team who are motivated, engaged and perform to the required standards and above.

Modules are delivered over a maximum of 3 hours at a time using Zoom video and audio technology. By the end of the complete programme you will:

• Have a greater understanding and insight into the management and leadership roles, responsibilities and expectations• Know when to manage and when to lead• Know how to improve performance and build a successful, motivated team• Know how to communicate with others to avoid conflict situations• Have achieved an Endorsed Certificate in Management and Leadership

Eight x 3 hour Virtual Modules delivered every 4 weeks

Content:• What management and leadership is and is not• Management and Leadership styles and appropriate uses • Personality profiling • Coaching skills for confident communication • Managing difficult conversations • Managing performance, motivation and engagement• Giving feedback and reducing reaction to feedback • Delegating with structure • Team dynamics and getting to know your team• Building a high performing team

What will you learn?

M1 •Understanding Management & Leadership •Roles and Responsibilities as a manager and team leader

M2•Understanding Management & Leadership continued •Personality profiling and getting to know your team

M3•Understanding what coaching and mentoring is and is not•Practical strategies to start implementing into your conversations

M4 •Confident Communication •Managing difficult conversations and people

M5•Motivating and engaging your team•Understanding how different people are motivated by different things

M6•Managing Performance and focusing on team strengths •Delegating with structure and building trust with the team

M7•Team Dynamics •Building High Performing Teams

M8•Review and Evaluation of your learning and actions plan for CPD

M1 • Understanding Management & Leadership • Roles and Responsibilities as a manager and team leader

M2• Understanding Management & Leadership continued • Personality profiling and getting to know your team

M3• Understanding what coaching and mentoring is and is not• Practical strategies to start implementing into your conversations

M4 • Confident Communication • Managing difficult conversations and people

M5• Motivating and engaging your team• Understanding how different people are motivated by different things

M6• Managing Performance and focusing on team strengths • Delegating with structure and building trust with the team

M7• Team Dynamics • Building High Performing Teams

M8• Review and Evaluation of your learning and actions plan for CPD

Programme Overview

Two useful models used during Intro to Management & Leadership (there are more)

Who we are is how we manage and lead. We explore personality types and traits and define what our natural and most comfortable way of being is and how this impacts on those around us. This is definitely an eye opener for most people and it helps managers to understand that their team is often not like they are. So, we look at strategies at how to get the best from their teams by understanding the personality type of their team. This is definitely not about labelling people and there are definitely no excuses to who we are. We are all able to adapt and demonstrate different behaviours but we tend to revert to ‘type’ under stress and when we are not consciously aware of what we are doing or how we are doing it.

Constructive feedback is one of the hardest things to get right. We often allow our opinions and judgements to get in the way of what we really want to say. The clue that poorly worded feedback has been given is often the response you get and this SARA model demonstrates perfectly the responses and reactions. What we are aiming to do when giving feedback is for the individual to listen and come up with their own realization that something could have been done in a different way to get a better outcome. If we adopt a coaching approach by asking the individual what they think they can do differently, you are likely to get a more positive response with the individual accepting with commitment to an action. This places the responsibility with the individual and builds a more trusting relationship.

Social Styles

ControllerDRIVER

SocialiserEXPRESSIVE

EvaluatorANALYTICAL

Team Worker

AMIABLE

Introduction to Management and Leadership FAQ

Who can attend? – New managers who have responsibility for a team of people. Or experienced managers with no formal management or

leadership accreditation and see this course as a refresher and the chance to gain an accreditation. This course is not suitable for aspiring managers.

Is there an Accreditation with this programme?

– Yes, for a small additional fee you can become registered with The Institute of Leadership and Management and you will receive an Endorsed Certificate giving you free studying membership for six months and access to The Institute’s on-line learning resources.

How much theory is there?– A little and any theory is practical and logical. The emphasis is on understanding enough of the theory to gain context

and understanding with a focus on the practical application within your management role.

How long is the course?– 8 x 3 hour virtual and video modules. We recommend modules are delivered 4 weeks apart with practical tasks being

assigned to you between each training module.

Will there be role play?– No. But there will be skills practice managed in the best way possible using ‘break-out’ rooms with time allocated for

these sessions to happen.

What do I need to access the course? – We recommend that you use a desktop or laptop so that the zoom technology is used in the most effective way. Your

participation is often hampered using ipads, tablets and phones. Using a desktop computer or static laptop means the camera is likely to be in the right place for you to see everyone and everyone to see you during the session.

Do I have to have the video on?– Yes please. This course is all about connecting with others and this is best done using video technology.

Noble Learning is a provider of structured and rigorous coaching, mentoring, management and leadership development programmes. We foster and progress ‘people management’ skills including coaching, mentoring, influencing and feedback skills. In addition we provide other courses to complement management training including, Emotional Intelligence for Managers, Managing Difficult Conversations, Constructive Feedback and Facilitation skills. We also support and advise organisations in how to embed a coaching culture and ethos.

Your Tutor is Sue Noble and her style and approach is…

Flexible, structured, engaging, thought provoking, practical and fun. We blend the latest brain science thinking and tried and tested theory with practical application through insightful discussions and purposeful skills practice to embed learning and build confidence in the safe and supportive environment of the training sessions. We use a variety of group coaching, facilitation and learning techniques all of which are aimed at accommodating for as many learning styles and preferences as possible. Our style aims to broaden participant’s thinking and emotional intelligence whilst focusing on the practical aspects of management and leadership styles.

Who we are

What next?

We are currently seeking expressions of interest before we set firm dates. As these modules are 3 hour virtual sessions we can be flexible with meeting a range of times and dates.

We are restricting the sessions to maximum of 6 people at one time.

If you are interested in attending this virtual training then please call Sue Noble, Director of Learning and Development at Noble Learning Ltd

We look forward to hearing from you

Sue Noble, Director and Lead Tutor @ Noble Learning Ltdsue@noblelearning.co.uk0795 2033 395