INTRODUCTION TO HRD

The objective of the course is to acquaint the students with Human

Resources Management and to develop in them the ability to acquaint them in the corporate world.

The main purpose is to assist the students in developing skills – soft and hard, and decision making in the organizations.

Why is it essential to study HRD????

Due to the changing role of HR Functions The shift of organization is from industrial – era models to

knowledge era model Customer today are more demanding, quality conscious & cost

sensitive Organizations have started to shift from traditional platform to

total quality management (TQM) Employees are not viewed as the source of problems but

identify the problems in the process For motivating people managers emphasize on removal of

barriers Developing employees has replaced controlling the employees Product market is more competitive than ever before There is more focus on customer Teaming and supporting non – hierarchical and informal

structures Visionary leadership A change in language and style

HRM refers to the application of management & principles of management to people in an organization.

HRM consists of people related functions such as hiring, training and development, PMS, compensation, health & safety etc.

Building human capital (skills, knowledge & capacities of employees)

Alignment of HR policies & practices with organizations strategies.

The major functions of HRM as identified in accordance with Henry Mintzberg are:

Planning Staffing Developing

Monitoring Maintaining Managing Relationships Managing Change Evaluation

HRM is a broad concept. PM & HRD are a part of HRM HRS (Human resource system) assumes that human

beings are a great asset to organization Thy contribute a great deal to the achievement of

organizational goals People are treated as assets with unlimited potential

is the core of the concept of the HRS Investing in Humans is necessary. Investment for

increasing the resource is important

DEFINITION OF HRD

Human Resource Development (HRD) is the framework for helping employees develop their personal and organizational skills, knowledge, and abilities. Human Resource Development includes such opportunities as employee training, employee career development, performance management and development, coaching, mentoring, succession planning, key employee identification, and organization development.

The focus of all aspects of Human Resource Development is on developing the most superior workforce so that the organization and individual employees can accomplish their work goals in service to customers.

Human Resource Development can be formal such as in classroom training, a college course, or an organizational planned change effort. Or, Human Resource Development can be informal as in employee coaching by a manager. Healthy organizations believe in Human Resource Development and cover all of these bases.

DEVELOPMENT AS A CONCEPT OF HRS The core concept of HRS is development of Human

beings, i.e. HRD Along with developing the individuals, attempts should

be made to develop stronger dyads i.e. a group of 2 (employee & his boss). These are the basic units of working in the organization

Several groups and committees require attention & development. Groups like task groups & command groups should be developed from the point of view of increasing collaboration amongst people working in the organization, thus making for an effective decision making

Development of organizations involve developing self – renewing mechanisms in the organization so that they are able to adjust & develop relevant process for effectiveness

Development becomes a massive effort. HRD play a major role in designing & monitoring development efforts in the organization.

4 partners or agents of development can be indentified as1. The person or role2. The immediate boss 3. HR department4. Organization

The effectiveness of managing HR will depend on the emphasis put on development

Development is seen as the soul of the personnel or HR function

It is the soul of several sub – functions

They relate to the following :

Analyzing the Role :1. Task Analysis2. Key performance areas3. Critical attributes4. Job evaluation

Matching the Role & Person5. Selection / Recruitment6. Placement7. Potential appraisal8. Promotion9. Career Planning & Succession Planning

Developing the persons in the Role1. Performance Appraisal2. Feedback & counseling3. Mentoring4. Career development5. Training

Developing the Role for the Person1. Job Rotation2. Job Enrichment3. Job design / Redesign4. Role effectiveness & efficacy

Developing Equitability1. Management of Salary & Amenities2. Management of incentives & rewards3. Standardizing & administering procedures

Developing self – renewing capabilities1. Organization development 2. HRM research3. Organization learning4. Developing culture and climate

HUMAN RESOURCE DEVELOPMENT HRD is concerned primarily with helping employees

develop through training, feedback & counseling by their senior officers & other development efforts. It consists of the following sub – systems

1. Training :

☻ Training should be based on assessment of the needs of different groups & individuals.

☻ Training needs may flow from performance needs as well as performance management / appraisal systems

☻ Both internal & external resources should be used & enough attention should be paid to the preparation of training material, packages & modules

☻ Continuous evaluation of training is also necessary

2. Organization Development :☻OD is now playing an increasing important role in

helping the diagnosis of problems of HR in the company, in taking steps for team building at various levels, in improving general morale and motivation of people & in developing healthy values & trying out various ways of solving problems

3. Performance Feedback & Counseling :☻ Performance & potential appraisals are likely to

remain a ritual if a climate for & skills for providing critical & supportive feedback to the employees by the boss is not properly developed

☻ Differences in self – assessment & assessment by the boss can be discussed & a program for further growth of the employees can be jointly worked out

4. System Development & Research :☻ Various systems for HRS need to be continuously

designed, tested and reviewed☻ Data needs to be collected & analyzed to develop

interventions

5. 360⁰ feedback :☻ Multisource Feedback for development has become a

useful tool☻ Leadership competencies have been developed in

many corporations successfully using 360⁰ feedback☻ 360⁰ is a very popular tool.

A set of systematic & planned activities, designed by an organization to provide its members with the opportunities to learn necessary skills to meet current & future job demands

Learning is at the core of all HRD efforts

HRD activities should begin when employees join organization & continue throughout his / her career, regardless of whether that employees is an executive or worker

HRD programs must respond to job changes & integrate long term plans & strategies of the organization to ensure efficient & effective us of resources