INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where...

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Transcript of INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where...

Page 1: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.
Page 2: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

INTRODUCING

Page 3: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

OUR VISION

To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher commissions from a group of select, global suppliers.

This innovative model will allow seamless interaction between agencies and suppliers across all continents.

Page 4: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

CCRA’s GLOBAL NETWORKBUSINESS MODEL

with a percentage of all monthly subscriber fees.

A Travel Agency Distributor will be appointed in each market.

The Distributor will be compensated

Page 5: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

DISTRIBUTOR CRITERIA

• IATA appointment• Minimum of 10 years in business• Strong local / regional presence• Multi product mix (corporate/leisure/group/tour)• Ranked in the top 20% of sales in market• Desire to grow their revenues• Entrepreneurial culture• Willing to commit resources to develop local market

network and maintain on-going relationship with partners within that network

Page 6: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

DISTRIBUTOR BENEFITS

• New revenues streams from:Membership feesSupplier overridesIncremental business

• Achieve prominence in market

Page 7: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

DISTRIBUTOR RESPONSIBILITIES

The distributor will be responsible for:• Adding multiple Network Partners in their

assigned territories with guidance from CCRA executives and staff

• Training Network Partners how to maximize revenues from global suppliers

• Introducing supplemental technology• Adding local products and services for the

benefit of Network Partners in their respective markets

Page 8: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

NETWORK PARTNERS CRITERIA

• Any entity that is in the business of selling travel to consumers or corporations

• Can be IATA approved or work as an Independent agency

• Distributor determines who can join the network

Page 9: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

NETWORK PARTNERS BENEFITS

• Higher level of commissions in most segments of travel products

• Direct access to CCRA’s hotel booking portal• Able to book inbound products in any

geographical area ‘directly’• CCRA’s Global Network will facilitate direct

connections to dozens of suppliers within their markets and around the world

Page 10: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

AFFILIATE (Supplier) BENEFITS

• Open access to unlimited new markets• Advertising on portal to reach over 4,000

travel entities and more than 52,000 individual travel agents in the US

• Targeted marketing opportunities

Page 11: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

CCRA’S RESPONSIBILITIES

• Establish criteria for selecting Distributors in each market

• Help each Distributor understand how to develop a robust Partner Network – including how to integrate additional suppliers

• Determine which products and services will benefit each market that can then be offered globally

• Prepare legal agreements between Distributors and Network Partners

• Distribute revenues back to Distributors• Negotiate global agreements • Organize yearly meetings in each market

Page 12: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

Local DominanceGlobal Distribution

International Reach

Purchasing Power

Operational Support

Marketing Expertise

International Networking

Technical Innovation

Page 13: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

GLOBAL REACH

Access to • A global B2B customer base for local

products and services• US inbound (receptive) products• Sport event tickets to venues around

the globe• Net and commissionable rates at

160,000 hotels worldwide via CCRAtravel.com

Page 14: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

PURCHASING POWER

• Volume purchasing discounts on travel related products

• Global supplier discounts – all segments• Access to net and commissionable rates (up to

15%) on hotels booked through CCRAtravel.com• Negotiated GDS rates through the CCR rate code • Preferred Amadeus relationship • Air sourcing • Travel insurance• Corporate procurement opportunities

Page 15: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

MARKETING EXPERTISE

• Destination intelligence • Higher visibility in each market with

press releases prepared through CCRA’s Marketing Division

• Marketing tools - support in preparing private label e-blasts and mailers promoting ‘deals’ offered by suppliers

Page 16: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

INTERNATIONAL NETWORKING

• Global Networking with peers within the Network and high visibility with suppliers through global agreements

• Yearly regional networking meetings • FAM trips to/from all markets

Page 17: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

TECHNOLOGY INNOVATION

During the worst downturn in the global travel industry, CCRA continued to invest in technology• Portal enhancements that allow for 15% (and

more) commissionable rates and weekly commission reconciliation

• Web service technology that makes our portal inventory available for travel partners to host on their sites

• Accounting software that integrates call center activity with AR and AP – with online reporting

• New reporting and analysis tools that allow CCRA to track and analyze the performance of its vendors and suppliers

Page 18: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

OPERATIONAL SUPPORT

• 24/7 emergency call center• Management reports• Benchmarking

Page 19: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

24/7 CALL CENTER SOLUTIONS

Agencies within a Distributor Network enjoy Preferred Customer status with CCRA 24/7 Call Center Solutions• Toll-free access from virtually anywhere

in the world • We record every call. No more “he

said/she said” resolution issues• Our agents have a average of 14 years

travel industry experience• Exclusive to network partners: 5 free

travel support calls from anywhere in the world when you join a Zymphony network

Page 20: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

CCR RATE CODE

Rate and Reach Around the World• Save time and money across the

country and around the world with the ccr/ccra negotiated rate codes

• Our program features over 25,000 hotels in 6,134 cities and 154 countries

• Access some of the most competitive rates in the marketplace

• We audit our hotel partners regularly• Network Partners will automatically be

linked to the CCRA negotiated rate

Page 21: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

CCRATRAVEL.COM

CCRA’s proprietary hotel reservation system is the industry’s premier option for travel agents with no access to the GDS.• Real time rates and inventory at over

160,000 hotels worldwide• Access to both net and

commissionable rates• Weekly commission reconciliation and

payment

Page 22: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

LOCAL PRODUCTS AND SERVICES

• A listing of local products and services available in each market that can be offered locally, regionally and/or globally to all network participants

• Regular promotion of these products to each network

Page 23: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

FINANCIAL MODEL

• Network Partners will benefit from enhanced commissions, global networking opportunities and obtaining a higher profile in their markets

• Network Partners will pay a monthly, quarterly or yearly fee to receive all benefits mentioned

Page 24: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

FINANCIAL MODEL DETAIL AND BENEFIT

• Alone, an agency does $1,000,000 (any currency) in sales per year and earns at best a 10% commission over all products sold or $100,000…

• If they join ZYMPHONY (and use our products and services) they can earn approximately 15% or $150,000

• The monthly fee shall be no more than $1,200 PER YEAR – or 2.4% of the incremental income an agency of their size could earn

Page 25: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

WELCOME TO

Local Dominance Global Distribution

Page 26: INTRODUCING OUR VISION To establish a non-exclusive, international travel agency consortium where network partners have the opportunity to earn higher.

Q and A