Introducing

Rob Acker

Chief Operating Officer

racker@salesforce.com

Jessica Hood

Solutions Engineer

jhood@salesforce.com

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1-1-1Model adopted by:

sharethemodel.org

680K+ $68M+ 23K+Service Hours Grants Nonprofits and

Higher Ed

Time1% Equity Product

Celebrating 15 Years of Giving Back

1% 1%

#1 in Enterprise Cloud Computing & CRM

#1

Enterprise

Cloud Computing

Market Share

World’s Most

Innovative Company

#1

Leader in CRM

& Platform

as a Service

#1

2011 • 2012 • 2013 • 2014

Proven Success Across the Nonprofit Sector

%84

Improved Ability to Achieve Mission

%

%

86Improved Overall Efficiency

%

Benefits of Multi-Tenant Cloud Computing

Enterprise

Cloud Computing

Fast Easy Open Flexible Trusted

No Hardware

No Software

Automatic Upgrades

Scalable

Any Device

Data Portability

Transparency

Real-time Status

App Marketplace

Extensible

Nonprofits face tough realities

Current Challenges Faced by Nonprofits

Greater

Accountability

Legacy

Systems

Greater

Competition

Connected

World

5BSmart

PhonesBy

2017

Mobile

2001 2011

25%

0.5%

%

Growth

“You can achieve amazing progress if you set a clear

goal and find a measure that will drive progress toward

that goal. This may seem pretty basic, but it is amazing to

me how often it is not done and how hard it is to get right.”

• Fragmented systems

create silos

• Expensive and difficult to

use

• Lack mobile and social

Social

Connected

50BConnected

Products

4.5BAggregate

Social Users

Image source: silabs.com/iot

58%Faster

Deployment

4.5BAggregate

Social Users

Social

Cloud Nonprofit

Commercial

• Increased number of non-

profits vs. commercial sector

• Increased competition

requires innovative

technology leveraging the

connected world

• Increased competition

requires accountability

• Donor’s want to see impact

before they donate

• Must be able to measure and

report on impact in real time

Bill & Melinda Gates Foundation

Annual Letter, 2013

What if your organization could be

fully connected anytime, anywhere?

Marketing

CommunicationsFundraising

• Multi-Channel Marketing

• Email Marketing

• Marketing Automation

• Social Engagement

• Donor Management

• Events Management

• Volunteer Management

• Grants Management

Introducing…

Community

Engagement

• Social Intranet

• Member Community

• Affiliate/Chapter

Community

• Partner Community

Program

Management

• Case Management

• Call Centers/Hotlines

• Advocacy/Policy

Tracking

• Grant Portfolios

Marketing

CommunicationsFundraising

Program

Management

Community

EngagementA System Built Around Your Constituents:

No More Silo’s: 360° View of all

Constituent Interactions

It’s Open: You can integrate anything

It’s Mobile: You can access from any

device

Be a Connected Nonprofit with

The Connected Nonprofit

Fundraising

Donor

Partners Advocate CommunityEmployee

Board

ERPHR PAYROLL

Program Management

•Social Intranet •Member Community •Chapter Community •Partner Community •Volunteer Community

Staff

Volunteer

•Peer to Peer

•Crowdfunding

•Donor Research

•Donor Management

•Segmentation

•Online Donations

•Gift Processing

•Batch Entry & Upload

•Corp & Foundation Giving

•Matching Gifts •Board Management

•Event Management

•Ticketing / Seating

•Volunteer Management

•Auction Management

•Payment Processing

•eCommerce

•Inventory Management

•Case Management

•In-take / Application

•Referral Management•Advocacy

•Outcomes Measurement

•Chapter/Affiliate Management

•Intervention Tracking

•Project Management

•Surveys

•Call Center / Hotline

•Policy Tracking •Grants Management

•Member Management

•Portfolio Management

•Online Mentoring

Marketing Communications•Email Marketing •Direct Mail •Social Monitoring •Social Marketing •Digital Campaigns •Media Outreach •Website Publishing

TICKETING PAYMENTS

Community Engagement

Salesforce NGO Connect

Donor Management

Events Management

Volunteer Management

Nonprofit Relationship

Management

Program Management

Reporting

Mobile, Social and Cloud

Salesforce1 for Nonprofits Solves 21st Century Challenges

Greater

Accountability

Legacy

Systems

Greater

Competition

Connected

World

5BSmart phonesby 2017

• No more silos

• One platform and

architecture provides a

single system of record for

all constituent interaction

throughout constituent

lifecycle

• Open, flexible, integrates

with any back office system

• Social listening and social

engagement from any

device anywhere, anytime

(e.g. mobile phone)

• Solutions built for

advocates, donors,

volunteers, partners, etc.

NOT ONLY for staff &

employees

• Real time ability to

measure and report against

performance standards &

KPIs

• Solves the challenge of

demonstrating impact to

donors and supporters

• Present and track impact in

real time from any device

(mobile, tablet, desktop)

• One solution that

streamlines ability to

market and engage new

demographics of donors

and supporters leveraging

open, social, mobile

paradigm.

• Improves ability to attract,

retain and engage

5BSmart phones

by 2017

Connected

50BConnected

Products

58%Faster

Deployment

4.5BAggregate

Social Users

Social

Cloud

Mobile

Solutions Engineer

Jessica Hood

Use to

introduce a

demo, video,

Q&A, etc.

•247 Schools Built and Counting

•More than 29K Students Served

•16M+ Educational Hours Delivered

Place

Customer or

Partner logo in

white area of

slide, centered

Adam BraunFounder & CEO

From: Christine Hagan <christine@gmail.demo>

Date: Thurs, May 29, 2014 at 9:08 AM

Subject: Re: Thank you from the San Miguel School in Guatemala

To: Adam Braun <adam@pencilsofpromise.org>

Adam,

Thank you for allowing me to be a part of the school in San Miguel. It’s been an

amazing journey to watch—from the groundbreaking to this final image of the

completed school.

My experience with Pencils of Promise has been amazing and I would like to pledge

to support another school. I will match any donation for the next 48 hours be

donating $25,000 of my own funds and raising an additional $25,000 from friends

and family to build your 300th school.

Christine Hagan

Marketing

CommunicationsFundraising

• Multi-Channel Marketing

• Email Marketing

• Marketing Automation

• Social Engagement

• Donor Management

• Events Management

• Volunteer Management

• Grants Management

Introducing…

Community

Engagement

• Social Intranet

• Member Community

• Affiliate/Chapter

Community

• Partner Community

Program

Management

• Case Management

• Call Centers/Hotlines

• Advocacy/Policy

Tracking

• Grant Portfolios

Thank you