Interpersonal skills & the Common sense handbook
-
Upload
faizan-laghari -
Category
Documents
-
view
1.059 -
download
1
description
Transcript of Interpersonal skills & the Common sense handbook
![Page 1: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/1.jpg)
![Page 2: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/2.jpg)
Hi!I’m Faizan Laghari
![Page 3: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/3.jpg)
I’m a tech-entrepreneur,designer & a consultant
![Page 4: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/4.jpg)
Whatare we here for?
![Page 5: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/5.jpg)
The Meet & GreetGestures
Body languageRepresenting Pakistan
The Do’s & Don’ts
![Page 6: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/6.jpg)
What’sat stake?
![Page 7: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/7.jpg)
The
Meet & Greet
![Page 8: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/8.jpg)
Be Punctual (duh!)Pronunciation of names,
translatorsNo 1st namesLook the part
Know what you need to do
The Meet & Greet
The Checklist
![Page 9: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/9.jpg)
Most Crucial Moment Introduce Yourself!
SMILE! A bow, a firm handshake
Ask them about their flight Guide them throughout
The Meet & Greet
The Airport Welcome
![Page 10: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/10.jpg)
Introductions Ask about their commute
Assist throughout Schedule & what’s nextLet them know you’re
there to assist
The Meet & Greet
The Hotel Welcome
![Page 11: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/11.jpg)
Touch base with them Guide / Assist at venue
Punctuality! Introductions at meetings
Don’t rush things!
The Meet & Greet
The Venue & Meetings
![Page 12: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/12.jpg)
GesturesTalking distance
& Body Language
![Page 13: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/13.jpg)
Hands & Handshakes Range of motion
Pointing/Getting attention Over emphasizing
Pay attention
Gestures, Talking distance & Body Language
Gestures
![Page 14: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/14.jpg)
Too close is TOO close! Tone of your voice
Personal space Touching / Reaching
Gestures, Talking distance & Body Language
Talking distance
![Page 15: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/15.jpg)
Posture: Hero to Villain Listening and hearing
Folding arms Fidgeting
The Face, not the screen!
Gestures, Talking distance & Body Language
Body Language
![Page 16: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/16.jpg)
ConversationalTopics &
Do’s & Don’ts
![Page 17: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/17.jpg)
Religion Politics
Personal Relationships Money
Conversational Topics & Do’s and Don’ts
Topics to Avoid
![Page 18: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/18.jpg)
Don’t linger on it Smile, “Why do you ask?”
Humor helps
Conversational Topics & Do’s and Don’ts
Handling a situation
![Page 19: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/19.jpg)
“How much money do you make?” “No children? Why?”
“How come you’re single?”
Conversational Topics & Do’s and Don’ts
Inappropriate questions
![Page 20: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/20.jpg)
Representing
Pakistan
![Page 21: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/21.jpg)
Be Positive! Don’t Criticize!
Share theGOOD side of things!Try not to compare
Representing Pakistan
Love your country!
![Page 22: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/22.jpg)
Terrorism Religious beliefsCurrent situationsReceiving criticism
Don’t argue
Representing Pakistan
Handling situations with Poise
![Page 23: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/23.jpg)
Demeanor& Poise
![Page 24: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/24.jpg)
Don’t stand with yourfeet wide apart
Where to put your handsStand tall & easy
Don’t lean against a wall
Demeanor & Poise
The basic stance
![Page 25: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/25.jpg)
Don’t sit with the sole ofyour foot towards someone
Avoid shaking your leg/footAvoid crossing your legs
Demeanor & Poise
When you’re sitting
![Page 26: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/26.jpg)
Don’t be impatient orat least avoid showing it! Don’t let your attention
wander.Be charming throughout
Demeanor & Poise
Generally
![Page 27: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/27.jpg)
The BasicDo’s & Don’ts
![Page 28: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/28.jpg)
Don’t chew gum! SMS can wait
Don’t Shout or CurseYawn / Sneeze / Cough
Avoid wolf-packsDon’t overcommit
Don’t give up!
The Basic Do’s & Don’ts
Don’ts
![Page 29: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/29.jpg)
Do be prepared Remain hydratedSleep is important
Enjoy the experience Give it your best!
The Basic Do’s & Don’ts
Do’s
![Page 30: Interpersonal skills & the Common sense handbook](https://reader035.fdocuments.us/reader035/viewer/2022062615/54810ca5b37959932b8b5dac/html5/thumbnails/30.jpg)
Thank you!and best of luck!
Do join us on facebook:
www.facebook.com/expopakistan
And on Twitter: @xpopakistan