Internship Report on NHA

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    _____________________________________NATIONAL HIGHWAY AUTHORITY (NHA)

    EXECUTIVE SUMMARY

    Roads Infrastructure plays an important role in the development of any country.

    Established in 1991, National Highway Authority (NHA) is responsible for

    developing, operating and maintaining the National Highway and Motorway

    networks throughout Pakistan. To enhance Pakistans competitiveness in the

    global market, to sustain the high economic growth achieved in recent years and to

    make the country a hub of regional trade, NHA currently is developing a well

    integrated network of Highways and Motorways. While planning the development

    of roads, it also considers the well-being of individuals and businesses throughout

    the country by improving reliability, quality and access of the highway network. I

    had listened a lot about NHA from my friends who were already working there. In

    fact, that was one of the reasons why I chose NHA for internship. Moreover, it

    was easy for me to get internship over at NHA because of strong references over

    there.

    I started my internship with NHA from the first day of July 2009 till the last day ofAugust 2009. The environment there was quite new for me. Though it was not my

    first exposure to the practical world as I had already done internship at Askari

    Bank for 6 weeks yet the atmosphere over there was quite different from that of

    private firms. My internship schedule was divided into 8 weeks, in which initial

    weeks were for orientation to all of the departments and rest were spent at the

    three main departments of the Finance Wing. During my whole internship, I tried

    my best to put my all of the best energies and efforts to get fruitful results for the

    two months time which I spent over there. And I think I was successful in

    achieving my goals and objectives.

    THANKS

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    _____________________________________NATIONAL HIGHWAY AUTHORITY (NHA)

    TABLE OF CONTENTS

    PAGE #

    Copy of Internship LetterI

    Executive SummaryII

    1. Introduction to National Highway Authority (NHA)05

    NHA Background 05

    Objectives06

    Organizational Structure..06

    Services of NHA......08

    1.4.1. Services of Finance Wing...................08

    1.4.2. Services of Budget & Accounts Department .09

    1.4.3. Services of Finance Department.10

    2. Learning & Experience..11

    2.1. Internship Duration & Rationale for Selection.......11

    2.2. Details of Training (Department wise).......11

    2.2.1. Orientation at Budget Section 13

    2.2.2. Orientation at Revenue Section..14

    2.2.3. Orientation at Establishment Section.15

    2.2.4. Orientation & Working at GOP.16

    2.2.5. Orientation & Working at AP.18

    2.2.6. Orientation at Computer Section....20

    2.2.7. Orientation & Working at Book-Keeping Section.....20

    2.2.8. Orientation at DDO Section...22

    2.2.9. Orientation at CP Fund Section..22

    2.3. SWOT Analysis of NHA24

    2.4. Recommendations..27

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    Page #

    Conclusion.....28

    References.29

    Appendix30

    Acknowledgements......32

    Personal Resume......33

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    all the equipment required in a timely manner. For this purpose, NHA carries out the

    annual assessment of the capacity of firms prior to being invited to participate in open

    bidding for NHA Projects.

    1.2. OBJECTIVES OF NHA:

    Objectives of NHA can simply be said to construct and maintain the operations of

    highways and motorways of Pakistan. These all tasks require a complete planning and

    organizing tactics behind to implement, develop and operate the planned projects.

    Moreover, once constructed, the repairing and maintaining of the completed projects is

    also amongst the objectives of NHA. In short, we can say that NHA is committed for

    improving the communication and transportation infrastructure of Pakistan to promote

    trade and commerce in the country.

    1.3. ORGANIZATIONAL STRUCTURE:

    Head office of National Highway Authority is located in Islamabad, headed by a

    Chairman. It is functionally divided into Planning, Administration, Finance, Operations

    Wings headed by a Member each. As shown below:

    - 6 -

    CHAIRMAN

    PLANNING

    WING

    FINANCE

    WING

    ADMINIST-

    ATION

    WING

    OPERATION

    WING

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    All Members are functional heads of their respective wings. They are assisted by General

    Managers who are operational heads of wings. The head office controls the operation of

    the Authority throughout the country. Six Regional offices, one in each provincial capital

    and one in Multan known as Punjab (South) and one at Abbotabad known as Northern

    Areas are headed by Regional General Mangers. Many Project offices dealing with

    individual major projects as are declared by the Chairman as Self Accounting Projects

    are headed by Regional General Managers. The structure of Finance Wing is as follows:

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    Member Finance

    GM (B&A) GM (Finance)

    Director

    (Accounts-1)

    Director

    (Accounts-II)

    Director

    (Accounts-III)

    Director

    (Rev. Rec)

    Director

    (Finance)

    AD

    (Accounts)AP

    DD

    (Accounts)

    (AP)

    Vacant

    DD(Accounts)(Budget)Vacant

    AD

    (Budget)

    DD

    (Accounts)

    (GOP)

    Vacant

    AD

    (Accounts)GOP

    AD(Accounts

    -III)Vacant

    AD

    (Accounts)

    RegionalOffices(06)

    DD(Accounts

    -III)Vacant

    DD(RAMD)

    AD

    (RAMD.)

    AD

    (Accounts)Punj. Cont.

    AD

    (Accounts)M-1

    DD(Financ

    AD (

    DD(Finance)

    AD

    (Finance)

    Supdt. Supdt. Supdt. Supdt. Supdt. Supdt. Supdt. Supdt.Supdt. Supdt.

    AD

    (Accounts)

    Est.Vacant

    Supdt.

    DD

    (Accounts

    (Est. &

    Coord)

    DD(Accounts)

    Regional Maint.Offices (06)

    01 vacant

    Director (Accounts)

    Punjab- Construction

    DD(Accounts)Punj. Cons.

    Vacant

    DD(Accounts)

    M-1

    DD(Accounts)

    NHIP

    AD

    (Accounts)NHIP

    DDO

    Supdt. Sup

    AD

    (BK & C)

    Supdt.

    Accounting Specialist

    IT Analyst (04)

    (Under Director(Accounts)

    AD

    (Accounts)(M-2)

    Supdt.

    Director(Rev. Rec)

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    _____________________________________NATIONAL HIGHWAY AUTHORITY (NHA)

    1.4. SERVICES OF NHA:

    In the light of above stated objectives of the authority, services of NHA can be divided

    into two parts:

    Construction Works

    Construction works comprise of all new constructions whether of entirely new

    works or of additions and alterations to existing works except as hereinafter

    provided.

    Maintenance Works

    Maintenance includes operations undertaken to maintain in proper condition the

    completed projects of NHA.

    But these basic services are delivered after complete planning at different wings of NHA.

    According to my qualification i.e. MBA, I was placed in the Finance Wing of NHA. The

    Finance Wing is headed by the Member Finance. In terms of the provisions of NHA Act

    1991 (as amended in 2001), the Member (Finance) is also a Member of the NHA

    Executive Board. Finance Wing deals with all finance, budget, revenue and accounts

    related matters of NHA.

    1.4.1. SERVICES OF THE FINANCE WING

    Lets have a look at the core services being offered by the Finance Wing:

    Principal policy maker of all financial matters for efficient management of

    Authoritys finances and financial system

    Preparation and supervision of Authoritys budget in consultation with otherWings

    Budgetary controls and economic utilization of Authoritys funds

    Liaison with Ministry of Communication, Ministry of Finance, Planning Division

    and Economic Affairs Division for all matters concerning NHAs Finances,

    Loans, Grants and Release of Funds.

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    1.4.3. SERVICES OF FINANCE DEPARTMENT

    Management of contributory provident fund account.

    Evaluation and interpretation of the clauses of contracts and agreements

    having commercial and financial implications.

    Dealing with financial aspects of BOT/PPP proposals, and private sector

    financing proposals.

    Credibility evaluation of banks & insurance companies, insurance policies

    bonds and guarantees.

    Evaluation of bids.

    Negotiating loans and funding proposals.

    Dealing with tax matters.

    Conduct review of NHAs financial operations.

    Preparation of entity budget.

    Managing NHA fund and non fund accounts.

    Book keeping and preparation of accounts

    Maintenance of fixed assets records.

    Audit coordination.

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    2. LEARNING & EXPERIENCE:

    2.1. Internship Duration and Rationale for Selection:

    My internship at NHA was for 2 months (July-August 2008) because that was summer-

    off from the Institution and was the best time to utilize it in a useful way. As far as the

    question is concerned, why I chose NHA, the reasons are simple and logical. Like:

    I had a strong reference over there.

    I wanted to enjoy the working experience at a public sector organization because

    prior to that I had done my first internship at Askari Bank (a private firm).

    NHA offers free pick & drop service for its employees.

    Along with my co-internee friend, I had some more friends there who were

    already providing their services to NHA.

    At that time, I was of the opinion to choose Finance as my majors (which was

    changed later on) and NHA was one of the best options to do internship.

    2.2. Details of Training (Department wise)

    When I applied for the internship at NHA, a schedule was given to me by my mentor Mr.

    Ahmed Hassan. This schedule was as follows:

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    Schedule of Internship Program

    This schedule was circulated amongst all of the 8 departments, by addressing to the ADs

    of the departments. A copy of this circular is attached at end of the report as annexure.

    ORIENTATION:

    In order to give me an introduction and overview of the organization, an orientation

    session was described in the schedule. Due to the policies of the organization, only

    orientation was designed for six departments of the Finance Wing i.e., Budget Section,

    Revenue Section, Establishment, Computer Section, DDO Section and CP Fund Section.

    However, my main internship work was scheduled at Government of Pakistan (GOP)

    Section, Aided Projects (AP) Section and the Book-Keeping & Consolidation Section.

    The explanation about this orientation and internship work is explained as under:

    2.2.1. ORIENTATION AT BUDGET SECTION:

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    SECTION FROM TO

    Budget 01st July, 2008 05h July, 2008

    Revenue 07th July, 2008 12th July, 2008

    Establishment 14th July, 2008 19th July, 2008

    GOP 21st July, 2008 26th July, 2008

    Aided Projects 28th July, 2008 02nd August, 2008

    Computer Section 04th August, 2008 09th August, 2008

    Book-Keeping & Consolidation 11th August, 2008 16th August, 2008

    DDO 18th August, 2008 23rd August, 2008

    CP Fund 25th August, 2008 30th August, 2008

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    the funds for maintenance grant and MOC releases these funds to NHA on

    quarterly basis.

    Establishment Budget:

    Administration Wing of NHA is requested to provide details of 252 core posts of

    NHA upon the request of Budget Section. Budget section prepares and compiles

    the budget estimates for the posts and submits it to MOC and the same is

    forwarded to MOF for approval. Finance Division allocates the funds for the

    establishment charges under MOC 252 core posts. Again MOC releases these

    funds to NHA on quarterly basis.

    2.2.2. ORIENTATION AT REVENUE SECTION:

    The second week of my internship was scheduled for the orientation to Revenue Section

    of Finance Wing. I was told that the main function of revenue section is to collect

    revenues for NHA. In addition, it also makes payments for repair & maintenance of roads

    as per maintenance plan devised by Road Assets Management Directorate (RAMD). So,

    this Revenue Section can be categorized into two sub-sections i.e., Receipts & Payments.

    Receipts Section:

    As the name specifies, this section is responsible to collect revenues for NHA. The

    main sources of revenue generation are toll receipts, rent from hotels, rent from

    petrol/CNG stations, hoardings and advertisements, sale proceeds of NHA assets,

    tender documents fees, taxes and police fines etc. These revenues are collected

    through contractors like NLC, FWO etc. These contractors receive revenues from the

    service users and deposit it into the account of NHA by the name of Road

    Maintenance Account (RMA). These deposits can be made on daily, weekly,monthly or quarterly basis (as per the contracts requirement).

    Payment Section:

    Payment Section makes all payments regarding repairing and maintenance of the

    roads. The payments are made for routine maintenance, periodic maintenance,

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    emergency maintenance and geometric maintenance. The section makes

    arrangements for Mobilization Advance, Secured Advance, Interim Payments

    Certificate (IPC) and final payment to contractors and consultants as per contract

    requirements. The Section is also responsible for transferring funds to Regional

    Offices on their demand, according to their shares, for maintenance of roads.

    2.2.3. ORIENTATION AT ESTABLISHMENT SECTION:

    The next scheduled department for my orientation was the Establishment Section. This

    section deals with payments of salaries, allowances and other personal benefits of NHA

    employees. Expenditures of establishment section are met through NHA Establishment

    Grant and 1% Special Allocation.

    NHA Establishment Grant:

    NHA Establishment Grant is allocated for the salary payments and allowances of

    permanent employees of NHA. This grant comes from the Ministry of

    Communication. These permanent employees are 252 in number who are getting

    their salaries out of this grant.

    1% Special Allocation:

    1% Special Allocation is the source of making salary and allowances payment of

    those employees who are working for NHA on contract basis. These employees

    are hired according to the projects initiated by NHA. It is called 1% because in

    actual it is the one percent of all the funds allocated to NHA from MOC.

    2.2.4. ORIENTATION & WORKING AT GOP SECTION:

    Fourth week of my internship was scheduled for GOP section. GOP stands for

    Government of Pakistan Section. At this section, I was not only supposed to be oriented

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    _____________________________________NATIONAL HIGHWAY AUTHORITY (NHA)

    Establishment work at GOP Section is related with almost all other accounts sections

    of NHA. It covers all the expenses related to employees salaries, allowances and

    personal benefits including medical expenses, house hiring, conveyance charges,

    utility charges etc. In this regard, I learnt how to make vouchers for medical

    expenses, house hiring, overtime and utility expenses etc. These vouchers were made

    in the General Ledger (GL) Software by entering the employees name, employee

    number, amount, debit/credit distinction and explanation for the expense. Mr. Shahid

    (Trainee) helped me a lot in using and entering the data into this software.

    Imprest:

    By imprest we mean that amount which is sent to regional offices of NHA from the

    Head Office Islamabad. This is called imprest because this amount is sent to meet the

    day-to-day expenses of the regional offices. Expenditures are made at the regional

    offices and expenditure statements sent to the head office, which are checked and

    verified at head office. I learnt how to verify those expenses with the reference

    documents which were sent as evidence for the expenses incurred. These reference

    documents can be used mobile cards, paid-bills etc. After verification, the next step

    was to enter those expenses in their respective accounts on imprest portion GL

    Software.

    Consultancy Work:

    NHA hires consultants to supervise the work of the contractors. Consultants submit

    their invoices on monthly basis. The consultants invoice must contain the following:

    - Request Letter

    - Staff attendance sheet

    - Monthly invoice with proposed contractual rates

    - Affidavit regarding staff salary payments

    - Certificate ensuring validation of the Securities

    - Documents regarding Design Cell (if required)

    In the regard of Consultancy Work, I was supposed to check the invoices

    arithmetically and to make sure that all the requirements have been fulfilled by the

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    consultant. I also used to prepare the vouchers for payment to the consultant. This

    was one of the toughest tasks assigned to me, so I consulted Mr. Tareen again and

    again to avoid any mistakes and error in it. He always welcomed me and answered

    my queries very politely.

    Contractors Work:

    After consultancy, I moved to the contractors works. In fact, I had nothing to do in

    this regard but just to understand the whole process that how tenders are given to the

    contractors, how bidding is conducted and how the contractor with the lowest bid is

    assigned the tender.

    2.2.5. ORIENTATION & WORKING AT AP SECTION:

    My fifth scheduled week of internship at NHA was for AP Section. AP stands for

    Aided Projects. As the name denotes, this section deals with those projects which are

    funded by foreign donor agencies. Major donor agencies include World Bank, UNDP,

    Asian Development Bank and Japan Bank for International Cooperation etc. Financing

    by these agencies can either be direct or indirect:

    Direct Financing:

    In direct financing because NHA directly negotiates with foreign donor agencies

    and signs agreement for loans. There is no third party involved in this type of

    financing.

    Indirect Financing:

    The Government of Pakistan obtains loans from donor agencies and gives it to

    NHA for utilization. All terms & conditions relevant to withdrawal, utilizationand repayment of these loans are set at the time of agreement. Handbooks are

    provided for detailed procedures by the agencies.

    I worked in Aided Projects Section for 6 days. The first day was scheduled for orientation

    session, in which I was told about the functions and operations of the AP Section. I found

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    the working in AP Section and GOP Section almost the same. The vital difference was

    that in GOP the projects were funded by the Government whereas in AP, all projects are

    aided projects. So, the work in these two sections was almost the same. Consultants

    invoices, contractors bills, etc are processed in the same way as they were processed in

    the GOP Section. This section also deals with the establishment of the employees

    working on the projects dealt in this section. Foreign currency is also involved in the

    projects dealt in Accounts Section AP i.e. the payment is made in both local and foreign

    currencies. What I did in the AP Section were arithmetic verification of measurement

    books and maintenance of cash books:

    Arithmetic Verification Of Measurement Books:

    In AP Section, the main task assigned to me was the arithmetic verification of

    quantities and rates in the measurement books which were already recorded by an

    engineer of the project. In those books he provided the original cost of the contract,

    the measurement date, mobilization advance and secured advances paid and

    recovered validity of the bank guarantees etc. I was supposed to arithmetically check

    the rates and quantities recorded in those measurement books. After satisfied

    verification, tax was charged and retention money was mentioned along with the

    details. After that the vouchers were prepared for the payments of the bill.

    Maintenance of Cash Books:

    In the last days of my fifth week at AP Section, I learnt to maintain the cash books of

    a few projects. I have to record the voucher details in the cash books, in a specific

    format. This activity was done at the end of each month and as it was the end of July,

    so I encountered it in the AP Section. Other than writing the cash books, I used to

    reconcile them with the electronic cash books generated by GL Accounting system.

    2.2.6. ORIENTATION AT COMPUTER SECTION:

    This was my sixth week at NHA and after the AP Section my next destination was

    Computer Section of Finance Wing. Mr. Jamil (IT-Analyst) gave me a brief overview of

    the functions of this section. He explained that Computer Section is responsible for the

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    development and operations of the computerized accounting software being run in the

    Finance Wing. This is the smallest section of the Finance Wing, consisting of only 3

    employees. They all are well-educated and have deep knowledge about the latest

    technologies and innovations regarding IT. General Ledger (GL) System is the result of

    in-house development by NHA employees of Computer Section. They always welcome

    the complaints and suggestions from the other sections for the improvement GL System

    and changes after proper approval from the competent authority. All departments of the

    NHA Head Quarters are interconnected by a centralized Local Area Network (LAN)

    System. Every employee who is the user of the system has been given a Login ID and

    Password that is a precautionary measure to safeguard against un-authorized access to the

    system. Users authorization to different tasks of the system is defined and proper checks

    are applied to ensure that right authority is accessed by the right person.

    2.2.7. ORIENTATION & WORKING AT BOOK-KEEPING &

    CONSOLIDATION SECTION:

    After Computer Section, my schedule directed me to the next section which was Book-

    Keeping & Consolidation Section. This section is also one of the main sections of the

    Finance Wing and contains information regarding each and every transaction being done

    in the entire organization. This section is responsible for preparing the final accounts of

    NHA after receiving the Trial Balances from all other sections of the Finance Wing and

    all Regional Offices. Here accounts are consolidated on monthly basis and each month

    the consolidated financial statements (Income & Expenditure Statement, Balance Sheet

    and Cash Flow Statement) are prepared and updated.

    Coordinating with the external auditors is also the responsibility of this section.

    Whenever the audit team is having any query regarding any issue of the whole Finance

    Wing, it is the Book-Keeping and Consolidation Section which jumps in to answer the

    query and to satisfy the audit objections. Like Computer Section, this is also a small

    section comprised of few but competent employees. Most of them are CA or ACCA. In

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    this section, I was supposed to prepare expenditure statements as well as reconciling

    inter-office statements:

    Preparing Expenditure Statements:

    First of all I learnt how to prepare the expenditure statements. This was one of the

    toughest tasks for me throughout my internship period because it required complete

    concentration as well as a lot of time. Even though, I tried my level best and prepared

    the expenditure statements for budget expenses. Whenever the amount is allocated

    from the MOC, it comes to NHA in te form of budget. In this budget, each

    expenditure head is given a budget code to which a specific amount is allocated from

    the budget. While preparing the expenditure statement, the concerned authority

    assigns the budget code to each transaction in the journal book. On the basis of these

    codes, I compared the expenditure made under a certain budget code with the budget

    allocated against that code. I was asked to take all non-bank accounts of the journal

    book and all bank accounts of the cash book and match them. It was mandatory that

    the net amount in both books must match with each other. Otherwise, there is some

    problem in the entry, which has to be resolved after complete checking of accounts.

    Inter Office Statements Reconciliation:

    Another task performed by me in the Book-Keeping and Consolidation Section was

    the inter office statements reconciliation. Reconciliation starts with the trial balance.

    Firstly, I learnt to check the nature of the balance of each account head. After that, it

    is made sure that the nature of the balance matches the nature of account. E.g. if its

    an asset head it should have a debit balance, if its a liability head it should have a

    credit balance. If the nature of balance does not match with the nature of account, I

    was supposed to find out the possible reasons why the nature of balance and the

    nature of account are mismatched. Though it was a tough job yet I concerned my

    mentor again and again to find out the discrepancies and to complete my job

    successfully.

    2.2.8. ORIENTATION AT DDO SECTION:

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    My second last destination according to my internship schedule was the orientation at

    DDO Section (or the Cash Section). DDO stands for Drawings and Disbursement

    Office.I was given a brief overview about section by the mentor. The responsibility of

    this section is basically the funds management. Whenever any type of disbursements to

    employees, contractors, consultants or suppliers is made, cheques are issued by this

    section. When a payment voucher is received from any section, cash section prepares

    crossed cheque for the amount and enters the date and serial number of the cheque on the

    voucher using GL System. Before making the payment, budget under the head is

    checked. If budget is not available under the head, approval of the competent authority is

    taken before issuing the cheque for the payment. Similarly, Receipts vouchers are

    prepared by cash section. The section maintains accounts with banks and reconciles cash

    books with bank statements on monthly basis. This section also arranges inter-bank

    transfers of funds as and when required. As the cash books are maintained in this section,

    so the bank reconciliations are also prepared by the same section.

    2.2.9. ORIENTATION AT CP FUND SECTION:

    My last week was scheduled as the orientation at the Cumulative Provident (CP) Fund

    Section. CP Fund Section is given the responsibility of maintaining the information

    regarding contributions, deductions and balances of the CP Fund accounts of each

    permanent employee of NHA. CP Fund is the form of a saving facility given as

    incentives to the employees. Contributions to this fund are made out of both NHA

    budgets as well as employees monthly salary. These contributions are made on fifty-fifty

    basis and sum of the contributions is handed over to the employee in case if he/she got

    retired, injured or died (in last case amount will be handed over to the dependents of died

    employee). In case, if the employee is willing to withdraw some amount out of this fund,

    he/she can take that but upto a certain limit. This limit is assigned by the concerned

    authorities depending upon the tenure and age of the employee. The section is responsible

    for handling these funds as well answering to the employees if they are having any

    queries regarding their accounts and balances.

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    There is no visible evidence of successful leadership in the organization.

    Leg pulling of colleagues is a common practice.

    Female employees are very rare which makes NHA Head Office as male-

    dominated organization and hence reduce the competition.

    Office assets of the organization are misused. For example, computers are mostly

    used for playing games and other things.

    Behavior of most of the employees towards the female employees is very rude.

    Employees getup and way of dressing is quite different from the elegant building

    setup. Most of the employees come to office untidy and in rough form.

    There is no cafeteria for employees and they have to go to nearby restaurants for

    their lunch.

    There is no common room for female employees to offer their prayers and other

    tasks.

    Files and records of old projects are placed roughly in the godown, without any

    proper mechanism.

    OPPORTUNITIES:

    NHA can help in increasing the FDI of Pakistan by attracting more foreign

    contractors to start their operations in Pakistan.

    NHA can convert its Trainees (who are young and more talented) from contract

    employees to permanent employees.

    Awareness through a strong advertising campaign should be created amongst the

    people to protect the plants and trees besides the roads and follow the rules and

    regulations of the roads.

    THREATS:

    Increasing terrorism and blasts can destroy the completed and/or in-progress

    projects of NHA.

    Monopoly of NHA can be affected if government allows other authorities to start

    the operations related to construction of roads and communication means.

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    Privatization can also be a threat for those employees who just enjoy leisure and

    time pass from their jobs at NHA.

    Natural disasters like Tsunami or Katrina can destroy the highways and

    motorways and can require a huge costs for reconstruction.

    2.4. RECOMMENDATIONS:

    Though 2 months are not enough to understand and give suggestions for the improvement

    of an organization yet I will recommend these points on the basis of my observations:

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    Leadership should be strong and changed after a fixed period of time. This will

    reduce the stagnancy amongst the operations of NHA and will remove the

    biasness from the organization.

    Attendance through technological means should be taken in order to make the

    employees punctual and responsible.

    Proper dress code of employees should be determined, in order to give a proper

    look of an office environment.

    Computers and other costly equipments should be granted only to those

    employees who are competent and can use them in the proper way.

    Most of the work done at the Finance Wing is through the Trainees who are

    working for very limited salary packages. According to observation, all of them

    are educated and well-mannered. So, if their salaries are increased or if they are

    accepted as the permanent employees, they will definitely put their more extra

    energies to get their work done.

    Audit should be done twice or thrice a year to reduce the corruption and frauds as

    well as to increase the check and balance over the employees.

    Quota for female employees should be increased in order to increase the morale

    of already working females as well as to increase the competition amongst the

    employees.

    A cafeteria must be opened within the premises of head office so that time

    wastage of employees for lunch break should be reduced.

    CONCLUSION

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    I found NHA as one of the better organizations as compared to rest of the public sector

    organizations. It has rendered a lot of services to Pakistan and the Pakistani People by

    enhancing the infrastructure for trade and communication in the country. It is one of

    those organizations which can become benchmark for others if just it makes few changes

    in its operations and practices. Verbally, the functions of NHA can be categorized as

    construction and maintenance of highways and motorway. But in my opinion, it is

    providing a platform for the economic progress and stability in the country.

    While doing internship at NHA, I got able to equip myself with the experience of

    practical life and especially the learning of working in a public sector organization. I

    think, I was successfully able to gain sufficient knowledge of office work which will help

    me throughout my career to polish my capabilities and to work for my prospective

    employer in a proper way.

    REFERENCES

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    NHA Codes 2005

    NHA Finance Manual

    NHA Establishment Code 2007

    NHA Annual Report 2007

    www.nha.gov.pk

    Direct Interaction and Learning from:

    - My Mentor Mr. Ahmad Hassan (AD Accounts AP)

    - Mr. Khurram (Trainee Establishment Section)

    - Mr. Atif (Trainee Establishment Section)

    - Mr. Shahid (Trainee GOP Section)

    - Ms. Zainab Ashfaq (Senior Trainee Accounts Officer)

    APPENDICES

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    Schedule of Internship Program

    List of Mega Projects of GOP & AP Sections

    LIST OF MEGA PROJECTS OF GOP SECTION:

    LRTP (Lowari Rail Tunnel Project)

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    MCHP (Makran Coastal Highway Project)

    LEP (Liyari Expressway Project)

    IMDC (Islamabad Murree Dual Carriage way)

    N-65 (Sukkar Sibi Quetta Project) Torkham Jalalabad Project

    Kharian Rawalpindi Project

    Mansehra Naran Jalkhad Project

    LIST OF MEGA PROJECTS OF AP SECTION:

    KNBP (Karachi Northern By-pass Project)

    KTP (Kohat Tunnel project)

    M-8 ( Gawadar Ratodero Project)

    Karachi Chamman Project

    Peshawar Torkham Project

    IHP (Indus Highway Project)

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    ACKNOWLEDGEMENTS

    First and supreme power is Allah the most beneficent who gave me the power and

    knowledge to complete my task successfully.

    I am thankful to my institute, COMSATS Institute of Information Technology that gave

    me the opportunity to apply my skills in a professional environment. I am also thankful to

    Finance Wing, National Highway Authority.

    I am very grateful to my Mentor Mr. Ahmad Hassan (AD Accounts AP) for his

    guidance and support throughout my internship tenure.

    In addition, the compilation of this report would not have been possible without the

    support and contribution of Mr. Khurram Ayaz and Mr. Atif (Trainees Establishment

    Section).

    I would also like to thank my family who encouraged me through out my internship.

    May Allah give me the serenity to fulfill my commitments. (AAMIN)