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Name
Title
Date
The Strategic Evolution
of an Intranet
TM
Customer Presentation
TM
Operations Management Services
FutureSourcing
Customer Presentation
Intranet Strategic Mission
Intranet - DIGITAL university of knowledge workers aspiring to develop real business solutions that demonstrate unified business processes, shared information services, and global deploymentexcellence
Intranet
InternetExtranet
TM
Operations Management Services
FutureSourcing
Customer Presentation
Strategic Benefits
Centralized, consolidated, productivity
program
Cost Savings
Competitive information,
articulate benefits
Shared Knowledge
For employees, channels, customers
and prospects
Just-in-TimeInformation
One company, one voice, one image
BrandIdentity
Demonstrate Internet & Intranet
leadership
ReferenceSelling
TM
Operations Management Services
FutureSourcing
Customer Presentation
Strategic Objectives
Exploit the Internet/Intranet as an information provider
and as an information consumer (with our employees
customers and business partners)
Enable the self-sufficient employee
Propagate the visual identity of DIGITAL “our look
and feel” around the world -- brick by brick!
TM
Operations Management Services
FutureSourcing
Customer Presentation
Strategic Evolution - Intranet
All text homepage Corporate library gets involved
People/organizations get connected
Beginning a unified mail system
Unified linking process
Global navigation bar
Consistent feedback and hotline
AltaVista search engine for the Intranet
1900 web servers on Intranet
Added site map
100,000 pages
Multimedia
Transaction processing
Business services
E-commerce
Digital Information Sources
•What's new in Digital's WWW•World Wide Web servers in Digital... Official Digital Internal HomePage•Alta Vista Web Index (nowavailable to the world)... Digital'sInternal Web (SRC)
If you are new to the Web check out
the "Getting Started on the Internet in
Digital" Guide, and read the Hints on
using the Web inside Digital
Corporate News and Information updated monthlyDIGITAL -- 25 years in Kanata - NEW Web based literature ordering system -
Massachusetts Area Code Split - DIGITAL marks 40th anniversary
Information resource and services for EmployeesWebELF - Web A to Z guide - News & Publications - Internal Equipment Group (IEG)
Multimedia projects taking place around DIGITAL SIGGRAPH '97 - Q4 FY97 Employee Forum - Spring Internet World '97 - SES Multimedia
Information categorized by various groups within DIGITALReader's Choice - WebIR - WebLOS - Electronic Photo Library - Engineering - Research -
Marketing - Sales - Systems Integration - DIGITAL Merchandise
Who we are, what we are all about and the services we offerAbout us - Awards and Achievements - Presentations - Internet Services - Internet vendors
Organizations, functions and business units within DIGITALCorporate Communications - Corporate Information Services - Human Resources -
WW Sales & Marketing Information
News, Market Research, Competitive Information, Library CatalogWebLibrary - DIGITAL News Today - 1-3-9 Strategy - Desktop Reference Library -
Forty Years of Engineering Excellence: A Timeline of DIGITAL Computing History
Resources for all Policies and guidelines within DIGITALDIGITAL Policy Repository - Brand InfoCenter - Patents - Trademarks
List of Internet / Intranet Country homepages within DIGITALDIGITAL Internet Country homepages - DIGITAL Intranet country homepages
Help needed to get started with the WWW in DIGITALGetting started on the Internet - Software distribution server - The Internet Product
Suite (T.I.P.S.) - Web Toolbox
DIGITAL
External
homepage
Internal
AltaVista
External
AltaVista
Career
Opportunities
Worldwide
Finance
Stock Quote
Technology
and Research
Year 2000
1993) )1994 )1996 )19971995)
TM
Operations Management Services
FutureSourcing
Customer Presentation
• Less than one year
• 50 Exchange servers
• 25 countries
• Over 49,000 users
in the first year
Corporate Messaging
Microsoft Exchange at DIGITAL
15000
25000
35000
45000
0
5000
May
Jun
Jul
Au
g
Sep Oct
No
v
Dec
Jan
-97
Feb
Mar
Ap
r
May
Jun
Americas
Europe
Asia-Pacific
TM
Operations Management Services
FutureSourcing
Customer Presentation
University of Knowledge Workers
Webmedia:
– Broadcasts to the desktops
E Commerce:
– Literature Ordering System
– Electronic Store
Knowledge Worker:
– Sales Workbench
– Product Mgmt. & Development
– Remote access
Transaction Processing:
– Salary Mgmt. Sys.
– Information Repository
Business Services:
– Policy Standards & Guidelines
– Human Resources Policies & Benefits
– AltaVista
– Organization Charts
– DIGITAL Around the World
– Corporate Library
– Worldwide Telephone Book
– Web Profiling -Reader’s Choice
Awards:
– Interactive Age ‘97
– BOTI ‘96
Complete image description
Contributor information
Photographer and designer info
Automated ordering
Multiple outputs
Separate fulfillment channels
Immediate downloading of 3 different file formats
Image previewing
TM
Customer Presentation
Link to corporate Information Repository
Real-time inventory stock status
Automated ordering
Multiple warehouse fulfillment channels
Document previewing
Literature owner
User feedback
TM
Customer Presentation
TM
Customer Presentation
TM
PeriodicalsSales UpdatesCustomer UpdatesDigital Technical JournalOutlook NewsNewsletters
Customer EndorsementsReferencesTestimonialsWins
Training and DevelopmentElectronic Learning ModulesDigital Update Product Seminars(DUPS)Sales Training CatalogABU Development GuideInstructor Kits
Market Research
Event Calendar
Advantage Menu
Partner Applications Catalog
Table of Contents
For a complete listing by category, click on one of thelinks below:
Products and ServicesSoftware Product DescriptionsService DescriptionsPerformance and BenchmarksGolden EggsSystems and Options
Promotional InformationProduct BriefsWhite PapersBrochures
Presentations and ProposalsPresentationsProposal ContentArt LibraryElectronic Photo Library
Press Releases
Corporate Information
Sales Tools
Standards and Guidelines
Simple SearchString: Enter word(s) separated by AND, OR, NOT; enclose phrases in " "
• Central warehouse for
sales, marketing and
product/services/solutions
information
• Cross business content
and single source of
information for
knowledge workers
• Audience - sales, sales
support, services,
marketing, and
developmentCustomer Presentation
TM
Customer Presentation
• Connects
employees to
employees,
worldwide
• Cost-effective
delivery of
information
• Self-sufficient
workers manage
their personal
profiles
TM
Operations Management Services
FutureSourcing
Customer Presentation
Results - FY97
Total HardcopySavings
~$4.5M
Total ElectronicSavings
~$10.2M
Total Cost Savings<$14.7+M
Total Investment$13+M*
Net Savings>$2.1M
*$6.5M initial investment
TM
Operations Management Services
FutureSourcing
Customer Presentation
DIGITAL Difference
Performance
Scalability
Security
Availability
Experience
Expertise
Innovation
CMP/Softbank Business On The Internet Awards, 1996
Flexibility
TM
Operations Management Services
FutureSourcing
Customer Presentation
Business Benefits
• 18 month payback —
delivered !
• 20 % savings in
infrastructure support
cost — and continuing !
• 4 to 1 improvement in
system management
effectiveness
TM
Operations Management Services
FutureSourcing
Customer Presentation
Windows NT Magazine, 1997
NT InnovatorsOrganizations
that letNT shine
“World’s Largest Internetwork — Next to the Internet”
Digital Equipment
Corporation
TM
Operations Management Services
FutureSourcing
Customer Presentation
Business Solutions Portfolio
Internet software
Internetworking
Operating environment
Internet platforms
Internet solutions ISPs Knowledge Worker
Internetcommerce
Prioris Servers
services
TM
OpenVMS
Internet Innovators
StrongARM
Internet Intranet Extranet
SAP
Internet security AltaVista tunnels firewalls
TM
Operations Management Services
FutureSourcing
Customer Presentation
A Planned, Phased Approach
• Business, technology direction• Long term strategy• Position statements
• Framework• Standard components• Solution profiles
• Business case / ROI• Timetable, resources• Integration strategy
• Validate application• Monitor progress• Shared learning's
• Migration• Legacy retirement• Results and feedback
Vision
Architecture
Business Plan
Pilots
Operational Integration
Integrated modularity for efficiency and agility
TM
Digital Equipment Corporation© 1998
TM
Operations Management Services
FutureSourcing
Customer Presentation
Following are some statistics
and architecture of our Intranet
- use these as needed.
TM
Operations Management Services
FutureSourcing
Customer Presentation
Internet Gateways
Palo
Alto
Colorado
Andover, MA
Cambridge
Research
Lab
U.K. FranceGermany
Hungary
Korea
Tokyo,
Japan
Singapore
Sydney,
Australia
Mexico
Brazil
Actual Planned
Internet/Intranet architecture
TM
DECNIS Routers - TCP/IP Backbone
PC
UNIX
Mobile
VMS
Internal
Internet
AlphaServers
Gateways
to future
and
heritage/
repositories
Help Desk
1. Internal Clients
3. Internal Information ServicesInternet Firewall Service
2. Network
Three-Tier Client / Server Model Windows NT
DIGITAL UNIX
OpenVMS
Partner / Customer
Internet
AlphaServers :
WWW
FTP archives
WAIS
Newsgroups
Mail...
Tunnel remote
sites access
Customer Presentation
Operations Management Services
FutureSourcing
TM
Operations Management Services
FutureSourcing
Customer Presentation
1996 - 1997 Intranet Statistics
DIGITAL Intranet
100,000+ IP nodes
2000+ Web servers
1,000,000+ pages
45,000 Web users (estimated)
50,000 Exchange users
DIGITAL is its largest Field Test site
Test Internet products on its Intranet
MeasurementFact
Multimedia 20,000 worldwide users
AltaVista Tunnel 5,000 telecommuters
TM
Operations Management Services
FutureSourcing
Customer Presentation
1996 - 1997 Extranet Statistics
DIGITAL Internet commerce $5M Internet via On-line Software Utility
$210M annually via Telnet
DIGITAL Electronic commerce $1.4B annually (incl. $215M from the Internet)
30,000 registered DIGITAL Business Link partners in 38 countries
Patches 12,000 upgrades sent in first 3 months
MeasurementFact