International Visitors - VERMONT TOURISM SUMMITWHY TOURISM MATTERS Source: UNWTO Tourism Highlights,...
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VERMONT TOURISM SUMMITInternational Visitors
Vermont Tourism Summit April 13-14, 2016 Killington Vermont

The right data – relevant KPI’s
“Not everything that can be counted counts, and not everything that counts can be measured”
- Albert Einstein
Strategic Market Analysis
- Identify Opportunity- Understand Competitive Position- Analyze Strengths & Weaknesses- Strategic Recommendations for Growth
Consumer (Visitor)
Country specific
Biannual
Annual
Trade
Country specific
Biannual
Annual
Passenger
Country specific
Biannual
Annual
Annual Visitor Analysis: Custom Strategic SupportU.S. Inbound Travel Monitor: Projected visits and competitive situationTravel Trade Barometer: Product demand, bookings, projected bookings
Travel Market Insights Inc.
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International Visitors to New England
Vermont Tourism Summit April 2016

World Tourism Arrivals & Receipts
1950-2014
Source: U.N. World Tourism Organization, April 2015.
2014Arrivals1.145 B
Receipts$1.25 T
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30%OF SERVICE
EXPORTS
6%OF WORLD EXPORTS
US$1.5
TRILLION IN
EXPORTS
1/11 JOBS
(direct, indirect, and induced)
9% GDP
(direct, indirect, and induced)
WHY TOURISM MATTERS
Source: UNWTO Tourism Highlights, 2015 Edition
1.8 Billion International Tourists Forecast for 2030

The Rise of the Global Middle ClassLinda Yue, Chief business correspondent BBC June 2013
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Resilient Growth
(P) Preliminary, subject to revisions.Sources: Department of Commerce, National Travel and Tourism Office; Bureau of Economic Analysis; Statistics Canada; Banco de Mexico.
7Map Design by Jeff Quire
International Arrivals increased 36% from
2009 to 2014
Visitor Spending (exports) increased
51% since 2009
Vermont Tourism Summit April 2016

International Travel Share of Total U.S. Travel
Note: Subject to revisions.Sources: Department of Commerce, National Travel and Tourism Office; Bureau of Economic Analysis; Statistics Canada; Banco de Mexico.
Bureau of Economic Analysis demand components
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18% of all Travel Spend is International
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Improving Shoulder Season
Vermont Tourism Summit April 20169
6,887,934
8,898,28710,134,942
8,497,853
1ST QUARTER 2ND QUARTER 3RD QUARTER 4TH QUARTER
Overseas Visitors to USA 2014
531,859 521,538560,008
650,460
1ST QUARTER 2ND QUARTER 3RD QUARTER 4TH QUARTER
Brazilian Travel to USA 2014

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Sources: Travel Market Insights, DNE custom SIAT data; NTTO; Statistics Canada.
2014 New England Total Overnight Visits = 5.04 Million
Canada = 61%
Overseas = 38%
Mexico = 1%
Note: Canadian visits are cumulative which includes multiple visits by one traveler to more than one state.
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2014 New England Visitor Nights
Sources: Travel Market Insights; NTTO; Statistics Canada.
Average Nights Spent In New
England:
Overseas = 12.7
Canada = 3.6
Overseas visitors spent 3.5 times longer in New England than Canadian visitors in 2014.
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2014 New England Total Spend by Overnight Visitors
Sources: Travel Market Insights; DNE custom SIAT data, NTTO; Statistics Canada.
$1,857,704,500
$1,203,415,400
Overseas Visitor Spend
Canada Visitor Spend
2014 New England Spend by Overnight Visitors
Overseas visitors spent 1.5 times more than Canadian visitors in 2014.
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• Annual Report
• Initiated in 2012
• Focused on New England
• In-depth Metrics by Top Countries
Vermont Tourism Summit April 2016

Record Overseas Visitor ArrivalsUp 48% Since 2002
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0.0 5.0 10.0 15.0 20.0 25.0 30.0 35.0
Detroit, MI
San Francisco,CA
Washington, DC
Chicago, IL
Los Angeles, CA
Miami, FL
Newark, NJ
New York, NY
Boston, MA
2.2
2.5
3.0
4.0
4.2
4.3
7.8
28.9
31.5
PORT OF ENTRY OF OVERSEAS VISITORSOVERSEAS VISITORS TO NEW ENGLAND
2014
Source: Travel Market Insights, Survey of International Air Travelers to the United States - 2014
Percent
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Converting Passengers to Visitors
• 90% of 2014 passengers officially entering Boston Logan International Airport visited New England.
• Growth in air routes into Boston Logan International Airport equates to more visitors throughout New England.
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Boston Int’l Routes Added & Retained Since 2006
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BOS Int'l Routes Added & Retained Since 2006
BOS Route Start 1 Cologne Jun'16 2 Dusseldorf May'16 3 Manchester May'16 4 Oslo May'16 5 Copenhagen Mar'16 6 London-Gatwick Mar'16 7 Doha Mar'16 8 Fort de France Dec'15 9 Pointe a Pitre Dec'15 10 Barbados Nov'15 11 Hong Kong May'15 12 Mexico City Jun'15
13 Tel Aviv Jun'15 14 Shanghai Jun'15 15 Port au Prince Jun'15 16 Dubai Mar'14 17 Istanbul May'14 18 Beijing Jun'14 19 Liberia, CR Nov'14 20 Puerto Plata Nov'14 21 St Lucia Nov'14 22 Panama City, Panama Jul'13 23 Tokyo Apr'12
24 Grand Cayman Nov'12 25 Santiago, DR Jun'11 26 St. Maarten Feb'09 27 Toronto-City Ctr Sep'09 28 Dublin Mar'07 29 Madrid May'07 30 Punta Cana Jan'06 31 Lisbon Jun'06 32 Terceira Jun'06
• 32 International Routes
• 1.1 Million Non-U.S. Citizen Passenger Arrivals in 2014
• 2015 Non-U.S. Citizen Passenger Arrivals increased 9%
• New routes being added in 2016
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Counting Visitors To, Within,& Throughout the USA
Understanding NE competitive position
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0.0
0.5
1.0
1.5
2.0
2.5
3.0
1.5
2.4
NUMBER OF STATES VISITEDOVERSEAS VISITORS TO NEW ENGLAND / U.S.
2014
U.S. Visitors New England Visitors
Ave. Number of States Visited
Source: Travel Market Insights, Survey of International Air Travelers to the United States - 2014
Percent of visitors visiting only ONE STATE:
U.S. Visitors = 73%
New England Visitors = 31%
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0.0
10.0
20.0
30.0
40.0
50.0
60.0
Vacation Friend/Relative Business Convention Study Other
58.2
17.7
11.7
6.6
4.4
0.9
41.5
22.2
15.0
9.3 9.7
1.6
MAIN PURPOSE OF U.S. TRIPOVERSEAS VISITORS TO NEW ENGLAND / U.S.
2014
U.S. Visitors
New EnglandVisitors
Source: Travel Market Insights, Survey of International Air Travelers to the United States - 2014
Percent
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Leisure Visitor Potential

0.0
10.0
20.0
30.0
40.0
50.0
60.0
70.0
80.0
Yes No
23.8
76.2
22.0
78.0
FIRST TRIP BY AIR TO THE U.S.OVERSEAS VISITORS TO NEW ENGLAND / U.S.
2014
U.S. Visitors
New EnglandVisitors
Source: Travel Market Insights, Survey of International Air Travelers to the United States - 2014
Percent
21Discover New England September 2015
Discover New England 21st Annual Tourism Summit April 2016

78.0%
89.5%
87.1%
86.9%
86.3%
84.5%
83.4%
83.1%
76.2%
72.7%
68.9%
47.1%
0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0% 90.0% 100.0%
OVERSEAS
UK
FRANCE
SCANDINAVIA
UK LEISURE
GERMANY
GERMANY LEISURE
JAPAN
BRAZIL
ITALY
AUSTRALIA
CHINA
Percent of Repeat Visitors to New England
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Information Sources
0.0 5.0 10.0 15.0 20.0 25.0 30.0 35.0 40.0 45.0 50.0
Other
Tour Operator/Travel Club
Nat'l/State/City Travel Ofc.
Travel Guide
Corporate Travel Department
Travel Agency Office
Personal Recommendation
Online Travel Agency
Airline
5.5
8.4
9.7
12.5
12.1
22.7
25.3
32.2
43.5
5.0
5.8
8.2
12.2
15.8
19.8
25.7
31.7
47.4
TRAVEL INFORMATION SOURCES*OVERSEAS VISITORS TO NEW ENGLAND / U.S.
2014
New EnglandVisitors
U.S. Visitors
Source: Travel Market Insights, Survey of International Air Travelers to the United States - 2014* = multiple response
Percent
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Cumulative Comparative Ranking - CCR
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Product Demand Assessment IndexIndex Rank for Country to NE vs. Country to USA
UK to New England Index Rank
Snow Sports 1
Historical Locations 2
Small Towns/Countryside 3
Art Galleries/Museums 4
Camping/Hiking 5
Guided Tour(s) 6
Experience Fine Dining 7
Cultural/Ethnic Heritage Sights 8
Environmental/Eco. Excursions 9
National Parks/Monuments 10
Sporting Event 11
Sightseeing 12
Shopping 13
Water Sports 14
Golfing/Tennis 15
Concert/Play/Musical 16
Amusement/Theme Parks 17
Hunting/Fishing 18
Other 19
Nightclubbing/Dancing 20
American Indian Communities 21
Casino/Gamble 22
Index under 100
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Sources: Travel Market Insights, DNE custom SIAT data; NTTO; Statistics Canada.
2014 Vermont Total Overnight Int’l Visits = 798,000
Canada = 91%
Overseas = 9%
Mexico = 0%
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2014 Vermont Visitor Nights
Sources: Travel Market Insights; NTTO; Statistics Canada.
Average Nights Spent In New
England:
Overseas = 8.5
Canada = 2.5
Overseas visitors spent 3.4 times longer in Vermont than Canadian visitors in 2014.

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Sources: Travel Market Insights; DNE custom SIAT data, NTTO; Statistics Canada.
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2014 Vermont Total Spend by Overnight Visitors
Total Direct Spending in 2014 = $220.4 million

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Vermont Overseas Visitors - Historical
Sources: Travel Market Insights; DNE custom SIAT data, NTTO; Statistics Canada.

30Sources: Travel Market Insights; DNE custom SIAT data, NTTO; Statistics Canada.
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Vermont Overseas Highlights
Visits 70,000
Total Direct Spend $49.4 million
Average nights in VT 8.5
Average nights spent in Hotel 7.8
Room nights in VT 188,500
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Sources: Travel Market Insights; DNE custom SIAT data, NTTO; Statistics Canada.

Vermont Overseas Highlights
• Top Ports of Entry Boston 27%
NYC 27%
Newark 13%
DC 8%
• Main Purpose of Trip Vacation 55%
VFR 19%
Business 15%
• Repeat Visitor 79%
• First-Time Visitor 21%
• Transportation Car Rental 50%
Private Auto 48%
Flew (domestic) 38%
Bus 14%
Rail 11%
(multiple response)
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Sources: Travel Market Insights; DNE custom SIAT data, NTTO; Statistics Canada.

Vermont Overseas Highlights• Occupation
Management/Business/ Science/Arts 44%
Retired 14% Service 10%
• Top Leisure Activities Shopping Small Towns/Countryside Sightseeing Historical Locations Experience Fine Dining
• Household Income $95,500 (avg. annual) 14% over $200,000
• Travel as couple 33%• Family-friends 17%• Children 9%
• Gender & Age Male 59% / 44 Years old Female 41% / 41 Years old
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Sources: Travel Market Insights; DNE custom SIAT data, NTTO; Statistics Canada.

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Sources: Travel Market Insights; DNE custom SIAT data, NTTO; Statistics Canada.
Vermont Overseas Visitor Market Share - Historical
High point
What If…?

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Sources: Travel Market Insights; DNE custom SIAT data, NTTO; Statistics Canada.
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What if VT maintained market share = to 2009?

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What if VT maintained overseas visitormarket share = to 2009?
Sources: Travel Market Insights; DNE custom SIAT data, NTTO; Statistics Canada.
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Canada Actual 2014
Overseas Potential “if market share was maintained”
70,000 more overseas visits
$49 million more in overseas spend
595,000 more nights

Reaching 100 Million by 2021
(P) Preliminary, subject to revisions.Sources: Department of Commerce, National Travel and Tourism Office; Bureau of Economic Analysis; Statistics Canada; Banco de Mexico.
37Map Design by Jeff Quire – Alaska, Hawaii, Guam and other U.S. Territories not shown.
Vermont Tourism Summit April 2016

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Forecast, subject to revisions.Sources: U.S. Department of Commerce, National Travel and Tourism Office; Bureau of Economic Analysis; Statistics Canada; Banco de Mexico – Fall 2015 Forecast.
Perc
ent
chan
ge 2
01
4-2
02
0
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Forecast, subject to revisions.Sources: U.S. Department of Commerce, National Travel and Tourism Office; Bureau of Economic Analysis; Statistics Canada; Banco de Mexico – Fall 2015 Forecast.
Arr
ival
s in
(0
00
)
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Forecast, subject to revisions.Sources: U.S. Department of Commerce, National Travel and Tourism Office; Bureau of Economic Analysis; Statistics Canada; Banco de Mexico – Fall 2015 Forecast.
Arr
ival
s in
(0
00
)
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Opportunity Growth – 100 Million Visitors by 2021… Both Traditional and Emerging Markets are key.
Partnerships! VT Tourism, Discover New England, Brand USA, airports/airlines, Trade (receptive/operators/agents).Also retail, attractions, sports clubs/assoc., and even other states offer unprecedented marketing leverage and means to grow.
Growth in Air Routes at Boston Logan International – and potentially other New England airports = ACCESS to the global visitor opportunity.
Overseas Visitors to NE and VT – Travel Regionally! Stay longer, increase room nights – and RevPar, offer off-season growth and diversity.
Summary

Thank You!Scott C. Johnson, President Travel Market Insights Inc.
Vermont Tourism Summit April 13-14, 2016 Killington Vermont