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    LOVELY PROFESSIONAL UNIVERSITY, DEPARTMENT OF MANAGEMENT

    SEMINAR ON CONTEMPORARY ISSUES IN INTERNATIONAL BUSINESS

    On

    International Product Development Strategy: Few Examples

    Submittedto Lovely Professional University

    In partial fulfilment of the requirements for the award of degree of

    Master of Business Administration IB

    Year-2013

    Submitted to Submitted by:

    Dr. Mahesh Chandra Joshi Pankaj Mishra

    A-03

    DEPARTMENT OF MANAGEMENT

    LOVELY PROFESSIONAL UNIVERSITY

    JALANDHAR NEW DELHI GT ROAD

    PHAGWARA

    PUNJAB

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    INDEX

    Serial No. Topic Name

    1. Introduction

    2. Objectives

    3. Review Of Literature

    4. Several Subset Of PDS

    5. Basic Steps of PDS

    6. Few Example7. McDonalds in india

    Introduction

    Strategy

    Business model

    8. Volkswagen in india

    Introduction

    Strategy9. Conclusion

    10. References

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    INTRODUCTION

    In business and engineering,new product development (NPD) is the complete

    process of bringing a new product to market. A product is a set of benefits offered for

    exchange and can be tangible (that is, something physical you can touch) or

    intangible (like a service, experience, or belief). There are two parallel paths involved

    in the NPD process: one involves the idea generation, product design and detail

    engineering; the other involves market research and marketing analysis. Companies

    typically see new product development as the first stage in generating and

    commercializing new product within the overall strategic process ofproduct life cycle

    management used to maintain or grow their market share.

    What is the Product Development Strategy?

    Product Development Strategy means those theDeveloping new products or

    modifying existing products so they appear new, and offering those products to

    current or new markets. There is nothing simple about the process. It requires keen

    attention to competitors and customer needs now and in the future, the ability to

    finance prototypes and manufacturing processes, and a creative marketing andcommunications plan.

    Given the rapid changes in consumer tastes technology arid competition

    companies must develop a steady stream of new products and services A firm can

    obtain-new products m two ways. One is through acquisition by buying a whole

    company a patent or a license to produce someone elses product .The other as

    through new-product development m the companys own research -and-

    development department By new products we mean original products product

    improvements product modifications and new brands that the firm develops through

    its own research-and-development efforts.

    When an organization introduces a product into a market they must ask

    themselves a number of questions.

    1. Who is the product aimed at?

    2. What benefit will they expect?

    3. How do they plan to position the product within the market?

    4. What differential advantage will the product offer over their

    competitors?

    https://en.wikipedia.org/wiki/Businesshttps://en.wikipedia.org/wiki/Engineeringhttps://en.wikipedia.org/wiki/Product_(business)https://en.wikipedia.org/wiki/Product_designhttps://en.wikipedia.org/wiki/Marketinghttps://en.wikipedia.org/wiki/Product_life_cycle_managementhttps://en.wikipedia.org/wiki/Product_life_cycle_managementhttps://en.wikipedia.org/wiki/Product_life_cycle_managementhttps://en.wikipedia.org/wiki/Product_life_cycle_managementhttps://en.wikipedia.org/wiki/Marketinghttps://en.wikipedia.org/wiki/Product_designhttps://en.wikipedia.org/wiki/Product_(business)https://en.wikipedia.org/wiki/Engineeringhttps://en.wikipedia.org/wiki/Business
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    Objectives of Product Development strategies:

    Provide a product which supports both Dicom as well as related Non-Dicom data

    and is open for expansion to new image modalities and non image formats

    Reduce time spent tracking, collating and preparing clinical image data for use in

    biomarker development

    Allow improved decision making by providing timely access to clinical image data

    including viewing of the data

    Provide tools for standardizing the handling of imaging and data

    Enable secondary analysis of clinical images which will lead to improved clinical

    trial and product outcomes

    Provide a collaborative environment for internal and external collaborators

    Implement a solution that is compliant with regulatory requirements and whichconforms to international data standards

    Integration of core data with other systems

    Use state-of-the-art technologies providing the required flexibility and cost savings

    to the customer.

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    Review of Literature

    Product strategiesWhen an organization introduces a product into a market they must ask

    themselves a number of questions.

    Who is the product aimed at?

    What benefit will they expect?

    How do they plan to position the product within the market?

    What differential advantage will the product offer over theircompetitors?

    Tailor.P, 7/00, We must remember that Marketing is fundamentally about providing

    the correct bundle of benefits to the end user, hence the saying Marketing is not

    about providing products or services it is essentially about providing changing

    benefits to the changing needs and demands of the customer

    Philip Kotler in Principles of Marketing devised a very interesting concept

    of benefit building with a product

    For a analysis the book of Principles of Marketing by P.Kotler.

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    Kotler suggested that a product should be viewed in three

    levels.

    Level 1: Core Product. What is the core benefit your product offers?.

    Customers who purchase a camera are buying more then just a camera they are

    purchasing memories.

    Level 2Actual Product: All cameras capture memories. The aim is to ensure that your

    potential customers purchase your one. The strategy at this level involves

    organizations branding, adding features and benefits to ensure that their product

    offers a differential advantage from their competitors.

    Level 3: Augmented product: What additional non-tangible benefits can you offer?

    Competition at this level is based around after sales service,

    warranties, delivery and so on. John Lewis a retail departmental store offers free five

    year guarantee on purchases of their Television sets, this gives their `customers the

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    additional benefit of peace of mind over the five years should their purchase develop

    a fault.

    Several subsets of product development strategy.

    1. Product Development Diversification Strategy

    This strategy is employed when a company's existing market is saturated, and

    revenues and profits are stagnant or falling. There is little or no opportunity for

    growth. A product development diversification strategy takes a company outside its

    existing business and a new product is developed for a new market. An example of

    this strategy is a company that has sold insurance products and decides to develop

    a financial education program aimed at college students. The new product is not

    revolutionary as there are other companies producing similar products, but it is new

    to the company producing it.

    2. Product Modification Strategy

    Product modification strategies are generally aimed at existing markets, although aside benefit may be the capturing of new users for the new product. An example of

    this strategy is toothpaste. Toothpastes that promote whitening ability or anti-cavity

    attributes are built on existing plain toothpastes that only promise clean teeth.

    3. Revolutionary Product Development

    Revolutionary products are those for which there was no real prior need. Computers

    and cell phones are good examples. Before these products appeared on the market,

    consumers did not know they needed them. But, the germ of an idea on how to

    better communicate resulted in products that have changed the world and havedrastically changed the competitive landscape.

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    4. Benchmarking the Process

    Whatever strategy is employed, the new product development process must be

    carefully thought through. It also requires a series of benchmarks along the way.

    These evaluate whether the process should be continued as new product

    development is usually expensive and time consuming. For example, if a company is

    in the process of developing a new product and a competitor beats that company to

    market with a similar new product, the company must make a "go/no go" decision

    about its own product development options.

    5. Consumers Front And Center

    Whatever product development strategy a company selects, consumers need to befront and center and involved in the process from start to finish. Set aside enough

    budget for consumer evaluation of the new product at the concept, prototype and the

    final product stage. Make sure you not only include those consumers who represent

    your primary market, but also those to whom your company might appeal to

    secondarily.

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    Basic steps of the product development strategy:

    1. Idea Generation

    Ideas for new products can be obtained from basic research using a SWOT

    analysis (Strengths, Weaknesses, Opportunities & Threats). Market and consumer

    trends, company's R&Ddepartment, competitors, focus groups, employees,

    salespeople, corporate spies, trade shows, or ethnographic discovery methods

    (searching for user patterns and habits) may also be used to get an insight into new

    product lines or product features. Lots of ideas are generated about the new product. Out of these ideas many are

    implemented. The ideas are generated in many forms. Many reasons are

    responsible for generation of an idea.

    Idea Generation or Brainstorming of new product, service, or store concepts - idea

    generation techniques can begin when you have done your OPPORTUNITY

    ANALYSIS to support your ideas in the Idea Screening Phase (shown in the next

    development step).

    2. Idea Screening

    The object is to eliminate unsound concepts prior to devoting resources to them.

    The screeners should ask several questions:

    Will the customer in the target market benefit from the product?

    What is the size and growth forecasts of the market segment / target market?

    What is the current or expected competitive pressure for the product idea?

    What are the industry sales and market trends the product idea is based on?

    Is it technically feasible to manufacture the product?

    Will the product be profitable when manufactured and delivered to the customer at

    the target price?

    3. Concept Development and Testing

    Develop the marketing and engineering details

    Investigate intellectual property issues and search patent databases

    Who is the target market and who is the decision maker in the purchasing process?

    What product features must the product incorporate?

    https://en.wikipedia.org/wiki/SWOT_analysishttps://en.wikipedia.org/wiki/SWOT_analysishttps://en.wikipedia.org/wiki/R%26Dhttps://en.wikipedia.org/wiki/Target_markethttps://en.wikipedia.org/wiki/Intellectual_propertyhttps://en.wikipedia.org/wiki/Patenthttps://en.wikipedia.org/wiki/Patenthttps://en.wikipedia.org/wiki/Intellectual_propertyhttps://en.wikipedia.org/wiki/Target_markethttps://en.wikipedia.org/wiki/R%26Dhttps://en.wikipedia.org/wiki/SWOT_analysishttps://en.wikipedia.org/wiki/SWOT_analysis
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    What benefits will the product provide?

    How will consumers react to the product?

    How will the product be produced most cost effectively?

    Prove feasibility through virtual computer aided rendering and rapid prototyping

    What will it cost to produce it?

    Testing the Concept by asking a number of prospective customers what they think of

    the idea - usually via Choice Modelling.

    4. Business Analysis

    Estimate likely selling price based upon competition and customer feedback

    Estimate sales volume based upon size of market and such tools as the Fourt-

    Woodlock equation

    Estimate profitability and break-even point

    5. Test Marketing Produce a physical prototype or mock-up

    Test the product (and its packaging) in typical usage situations

    Conduct focus group customer interviews or introduce at trade show

    Make adjustments where necessary

    Produce an initial run of the product and sell it in a test market area to determine

    customer acceptance

    6. Technical Implementation

    New program initiation

    Finalize Quality management system

    Resource estimation

    Requirement publication

    Publish technical communications such as data sheets

    Engineering operations planning

    Department scheduling

    Supplier collaboration Logistics plan

    https://en.wikipedia.org/wiki/Concept_testinghttps://en.wikipedia.org/wiki/Choice_Modellinghttps://en.wikipedia.org/wiki/Fourt-Woodlock_equationhttps://en.wikipedia.org/wiki/Fourt-Woodlock_equationhttps://en.wikipedia.org/wiki/Packaginghttps://en.wikipedia.org/wiki/Quality_management_systemhttps://en.wikipedia.org/wiki/Factors_of_productionhttps://en.wikipedia.org/wiki/Technical_communicationhttps://en.wikipedia.org/wiki/Data_sheethttps://en.wikipedia.org/wiki/Engineeringhttps://en.wikipedia.org/wiki/Logisticshttps://en.wikipedia.org/wiki/Logisticshttps://en.wikipedia.org/wiki/Engineeringhttps://en.wikipedia.org/wiki/Data_sheethttps://en.wikipedia.org/wiki/Technical_communicationhttps://en.wikipedia.org/wiki/Factors_of_productionhttps://en.wikipedia.org/wiki/Quality_management_systemhttps://en.wikipedia.org/wiki/Packaginghttps://en.wikipedia.org/wiki/Fourt-Woodlock_equationhttps://en.wikipedia.org/wiki/Fourt-Woodlock_equationhttps://en.wikipedia.org/wiki/Choice_Modellinghttps://en.wikipedia.org/wiki/Concept_testing
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    Resource plan publication

    Program review and monitoring

    Contingencies - what-if planning

    7. Commercialization (often considered post-NPD)

    Launch the product

    Produce and place advertisements and otherpromotions

    Fill the distribution pipeline with product

    Critical path analysis is most useful at this stage

    8. New Product Pricing

    Impact of new product on the entire product portfolio

    Value Analysis (internal & external)

    Competition and alternative competitive technologies

    Differing value segments (price, value and need)

    Product Costs (fixed & variable)

    Forecast of unit volumes, revenue, and profit

    https://en.wikipedia.org/wiki/Advertisinghttps://en.wikipedia.org/wiki/Promotion_(marketing)https://en.wikipedia.org/wiki/Distribution_(business)https://en.wikipedia.org/wiki/Critical_path_analysishttps://en.wikipedia.org/wiki/Critical_path_analysishttps://en.wikipedia.org/wiki/Distribution_(business)https://en.wikipedia.org/wiki/Promotion_(marketing)https://en.wikipedia.org/wiki/Advertising
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    FEW EXAMPLES

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    McDonalds in India

    The McDonalds Story - GenesisThe story of McDonalds started in 1954, when its founder Raymond Kroc saw a

    hamburger stand in San Bernardino, California and envisioned a nationwide fast

    food chain. Kroc proved himself as a pioneer who revolutionized the American

    restaurant industry. Today McDonalds is the worlds largest fast food chain serving

    47 million customers daily. McDonalds is now one of the most valuable brands

    globally, worth more than $25 billion. The Golden Arches and its mascot Ronald

    McDonald have gained universal recognition. Though the company has roots in the

    US, McDonalds today has become an accepted citizen of the world.

    McDonalds entered India in 1996. McDonalds India has a joint venture with

    Connaught Plaza Restaurants and Hard Castle Restaurants. Connaught Plaza

    Restaurants manages operations in North India whereas Hard Castle Restaurants

    operates restaurants in Western India. McDonald's Corporation(NYSE: MCD) is the

    world's largest chain ofhamburger fast food restaurants, serving around 68

    million customers daily in 119 countries. Headquartered in the United States, the

    company began in 1940 as a barbecue restaurant operated by Richard and

    Maurice McDonald; in 1948 they reorganized their business as a hamburger stand

    using production line principles. Businessman Ray Krocjoined the company as a

    franchise agent in 1955. He subsequently purchased the chain from the McDonald

    brothers and oversaw its worldwide growth.

    A McDonald's restaurant is operated by either a franchisee, an affiliate, or the

    corporation itself. The corporation's revenues come from the rent, royalties and

    fees paid by the franchisees, as well as sales in company-operated restaurants.

    McDonald's revenues grew 27 percent over the three years ending in 2007 to $22.8

    billion, and 9 percent growth in operating income to $3.9 billion.

    McDonald's primarily sells hamburgers, cheeseburgers, chicken, french

    fries, breakfast items, soft drinks, milkshakes and desserts. In response to changing

    http://en.wikipedia.org/wiki/New_York_Stock_Exchangehttp://www.nyse.com/about/listed/lcddata.html?ticker=mcdhttp://en.wikipedia.org/wiki/Hamburgerhttp://en.wikipedia.org/wiki/Fast_food_restauranthttp://en.wikipedia.org/wiki/Richard_and_Maurice_McDonaldhttp://en.wikipedia.org/wiki/Richard_and_Maurice_McDonaldhttp://en.wikipedia.org/wiki/Production_linehttp://en.wikipedia.org/wiki/Ray_Krochttp://en.wikipedia.org/wiki/Franchiseehttp://en.wikipedia.org/wiki/Affiliate_(commerce)http://en.wikipedia.org/wiki/Hamburgerhttp://en.wikipedia.org/wiki/Cheeseburgerhttp://en.wikipedia.org/wiki/Chicken_(food)http://en.wikipedia.org/wiki/French_frieshttp://en.wikipedia.org/wiki/French_frieshttp://en.wikipedia.org/wiki/Breakfasthttp://en.wikipedia.org/wiki/Soft_drinkhttp://en.wikipedia.org/wiki/Milkshakehttp://en.wikipedia.org/wiki/Desserthttp://en.wikipedia.org/wiki/Desserthttp://en.wikipedia.org/wiki/Milkshakehttp://en.wikipedia.org/wiki/Soft_drinkhttp://en.wikipedia.org/wiki/Breakfasthttp://en.wikipedia.org/wiki/French_frieshttp://en.wikipedia.org/wiki/French_frieshttp://en.wikipedia.org/wiki/Chicken_(food)http://en.wikipedia.org/wiki/Cheeseburgerhttp://en.wikipedia.org/wiki/Hamburgerhttp://en.wikipedia.org/wiki/Affiliate_(commerce)http://en.wikipedia.org/wiki/Franchiseehttp://en.wikipedia.org/wiki/Ray_Krochttp://en.wikipedia.org/wiki/Production_linehttp://en.wikipedia.org/wiki/Richard_and_Maurice_McDonaldhttp://en.wikipedia.org/wiki/Richard_and_Maurice_McDonaldhttp://en.wikipedia.org/wiki/Fast_food_restauranthttp://en.wikipedia.org/wiki/Hamburgerhttp://www.nyse.com/about/listed/lcddata.html?ticker=mcdhttp://en.wikipedia.org/wiki/New_York_Stock_Exchange
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    consumer tastes, the company has expanded its menu to

    includesalads, fish, wraps, smoothies and fruit.

    McDonalds Strategy:

    McDonalds studied the behaviour of the Indian customer and provided a totally

    different menu as compared to its International offering.

    It dropped ham, beef and mutton burgers from the menu.

    India is the only country where McDonalds serve vegetarian menu.

    Even the sauces and cheese used in India are mostly vegetarian.

    McDonalds came up with chicken, lamb and fish burgers to suite the Indian palatefor non-vegetarian.

    McVeggie burger and McAlooTikki for vegetarian.

    Target segments are vegetarian people and children, youth and the young urban

    family.

    Strategy aim at making McDonalds a fun place to eat.

    In addition, facilities like Wi-Fi are also provided to attract students to the outlets like

    the one at Vile Parle in Mumbai

    http://en.wikipedia.org/wiki/Saladhttp://en.wikipedia.org/wiki/Fish_(food)http://en.wikipedia.org/wiki/Wrap_(food)http://en.wikipedia.org/wiki/Smoothieshttp://en.wikipedia.org/wiki/Smoothieshttp://en.wikipedia.org/wiki/Wrap_(food)http://en.wikipedia.org/wiki/Fish_(food)http://en.wikipedia.org/wiki/Salad
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    Business Model:

    Franchise Model Only 15% of the total number of restaurants are owned by the

    Company. The remaining 85% is operated by franchises. The company follows a

    comprehensive framework of training and monitoring of its franchises to ensure that

    they adhere to the Quality, Service, Cleanliness and Value propositions offered

    by the company to its customers.

    Product Consistency By developing a sophisticated supplier networked operation

    and distribution system, the company has been able to achieve consistent product

    taste and quality across geographies.

    Act like a retailer and think like a brand McDonalds focuses not only ondelivering sales for the immediate present, but also protecting its long term brand

    reputation.

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    Volkswagen In India

    Volkswagen India Private Limited is a subsidiary ofVolkswagen Group Sales India

    Private Limited that assembles, manufactures and distributes Volkswagen vehicles

    in India. It was established in 2007. Volkswagen (VW) is a German automobile

    manufacturer headquartered in Wolfsburg, Lower Saxony, Germany. Volkswagen is

    the original and top-selling marque of the Volkswagen Group, the biggest German

    automaker and the second biggest automaker in the world.

    Volkswagen has three cars in the top 10 list of best-selling cars of all time compiled

    by the website 24/7 Wall St: the Volkswagen Golf, the Volkswagen Beetle, and

    the Volkswagen Passat. With these three cars, Volkswagen has the most cars of any

    automobile manufacturer in the list that are still being manufactured. Volkswagen

    ranks first in spending the most money of any automaker on research and

    development.

    Volkswagen strategies in India

    As a first step, the Volkswagen brand launched the globally successful Passat

    Product range extends from low-consumption small cars to luxury class vehicles and

    trucks.

    Volkswagen Group India, the Indian subsidiary is a part of Volkswagen AG.

    It has its headquarters in Pune, Maharashtra (India).

    Volkswagen Group is represented by three brands in India: Volkswagen, Audi and

    Skoda.

    http://en.wikipedia.org/wiki/Subsidiaryhttp://en.wikipedia.org/wiki/Volkswagen_Group_Sales_Indiahttp://en.wikipedia.org/wiki/Volkswagen_Group_Sales_Indiahttp://en.wikipedia.org/wiki/Volkswagenhttp://en.wikipedia.org/wiki/Germanyhttp://en.wikipedia.org/wiki/Wolfsburghttp://en.wikipedia.org/wiki/Lower_Saxonyhttp://en.wikipedia.org/wiki/Germanyhttp://en.wikipedia.org/wiki/Marquehttp://en.wikipedia.org/wiki/Volkswagen_Grouphttp://en.wikipedia.org/wiki/Volkswagen_Golfhttp://en.wikipedia.org/wiki/Volkswagen_Beetlehttp://en.wikipedia.org/wiki/Volkswagen_Passathttp://en.wikipedia.org/wiki/Volkswagen_Passathttp://en.wikipedia.org/wiki/Volkswagen_Beetlehttp://en.wikipedia.org/wiki/Volkswagen_Golfhttp://en.wikipedia.org/wiki/Volkswagen_Grouphttp://en.wikipedia.org/wiki/Marquehttp://en.wikipedia.org/wiki/Germanyhttp://en.wikipedia.org/wiki/Lower_Saxonyhttp://en.wikipedia.org/wiki/Wolfsburghttp://en.wikipedia.org/wiki/Germanyhttp://en.wikipedia.org/wiki/Volkswagenhttp://en.wikipedia.org/wiki/Volkswagen_Group_Sales_Indiahttp://en.wikipedia.org/wiki/Volkswagen_Group_Sales_Indiahttp://en.wikipedia.org/wiki/Subsidiary
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    Volkswagen is the highest volume brand of VW Group.

    Volkswagen presents itself in a variety of segments as a premium manufacturer of

    high-volume models.

    Aggressive price tags and high-decibel advertisements.

    It will be positioned at the upper-end of the country's mid-sized sedan segment.

    Volkswagen India has adopted a top-down strategy to arrive at competitive pricing.

    Strive for success in terms of profitability, customer satisfaction and quality,

    accessing new markets and increasing production output, and attractiveness as an

    employer.

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    Conclusion

    The strategy behind the developing and implementing of product is not an easy thing

    most of organization struggling in this part of business. As I mention in my practical

    study Procter & gamble says this process the initiative. The whole process is not

    based on well idea which can took from research department internal or external

    sources of organization. Idea screening is also very important it is essential to pick

    the positive values of idea and refine the negative one. Marketing strategy and

    business analysis is also significant potion. Without dealing market situation andcompetitor movement it is very dangerous to work some new product development.

    Product development is not an easy stage its contain different kind of planning like

    resources planning, strategic planning. The resources of any organization play a vital

    role in product developing big organization normally rely on there internal resources

    which are much benefited for them. If we conceder all the part of test marketing it is

    the key of conclusion the organization understand who much they are good in

    research or they have good idea of market. Commercialization is also imperative.

    High class commercialization can create a huge impact and arrange fine plate foam

    for the product.

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    References

    Tailor.P, 7/00,Marketing is not about providing products or services it is essentially

    about providing changing benefits to the changing needs and demands of the

    customer

    Kotler Philip, Principles of Marketing devised a very interesting concept

    ofbenefit building with a product.

    Website :

    http://learnmarketing.net/product.htm

    http://www.businessplans.org/Market.html

    http://www.proddev.com/pdf/Succeeding_at_New_Products_the_PG_

    Way.pdf

    http://www.pg.com

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