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Volume 56, Number 2 September 2009

DENVER DIGEST I N T E R N A T I O N A L A S S O C I A T I O N O F A D M I N I S T R A T I V E P R O F E S S I O N A L S

www.orgsites.com/co/iaap-denver

September Meeting ............................... 1 Chapter Officers/Committee Chairs 2 From the President’s Desk ........................2 CWM Division Officers ............................3 Denver Chapter has a new Location..........3 Certification Reminder..............................3 Membership News .................................. 4 Standing Member List ............................ 3 Become a Standing List Member ............ 4 Chapter Meeting Cancellation Policy........5 Name Badges ............................................5 Newsletter Editor/Publication ...................5 Address Corrections ..................................5 Chapter Announcements ...........................5 IAAP International Officers ......................6 IAAP Retirement Trust Foundation ..........6 Where are They Now?...............................6 IAAP Calendar of Events..........................7 Community Service...................................8 Word Pair of the Month ............................8 It Pays to Advertise ...................................8 Denver Chapter Associate Members .........9 One-Tip Manager ......................................9 Pathways to Excellence...........................10 IAAP Dues Increase................................11 Delegate’s Report....................................12

IN THIS ISSUE

To provide administrative professionals with leadership skills and the opportu-nity to enhance professional and per-sonal development through education, programs, and networking.

DENVER CHAPTER MISSION

SEPTEMBER

MEETING

R ealistic Safety Strategies for Teen Girls & Women are based on true life scenarios that focus on the dangerous situations that we know, and statistics

show, females are most likely to face. Strategies include a combination of highly effective psychological, verbal and physical concepts that give you the freedom to make lifestyle choices without restrictions caused by fear. In this informative session, you will learn to physically protect yourself with 6 Dynamic Self-Defense Techniques that you will retain for a lifetime.

WHEN: Tuesday, September 8, 2009 WHERE: Perkins Restaurant

1995 S Colorado Blvd Denver, CO 80222

TIME: 5:30 p.m. -6:00 p.m.— networking 6:00 p.m. - 8:00 p.m.— dinner and program MENU: Chef Salad Deluxe with Ranch or Balsamic Vinaigrette OR Mushroom 'n Swiss Chicken

A grilled chicken breast filet with sautéed mushrooms and Swiss cheese, served on a bed of herb rice blend with glazed carrots and steamed broccoli

Drink: Iced Tea OR Lemonade Dessert: Apple Pie OR Wild Berry Pie COST Dinner and Program: $22 member; $22 - 1st & 2nd time guest; $26 - non-member Drink, Dessert & Program: $10 member/; $10 - 1st & 2nd time guest $14 - non-member Please RSVP to Tammy Hensrud at [email protected] no later than Friday, September 4 at 4:00 p.m. with your choice of entrée, drink and dessert.

REALISTIC SAFETY STRATEGIES FOR TEEN GIRLS & WOMEN (AGES 12+) – LEVEL I

PRESENTED BY NICOLE SUNDINE

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T he dog days of summer are rolling past us, and we’re preparing for fall, or at least we will be soon. Back to school prepara-tions, pre-holiday plans taking shape,

family reunions and vacations. It’s been a busy summer for us all. On my trip back from the EFAM (Education Forum & Annual Meeting), I was fortu-nate enough to fly over the Cascade mountain range—after all, I was taking a detour through Seattle. Strange as it may seem, I must admit looking down at something so majestic brought the analytic side of my brain alive. It’s amaz-ing. When we’re looking down from such a height, it doesn’t look like such a daunting task to cross the highest peaks or the lowest valleys. Yet when we are in the midst of the valleys, we see no way out, or on the peaks, it doesn’t seem so hard to get there. The same is true of our chapter. This year will hold many peaks and valleys, hard tasks and joyous celebrations, but together we will make it through and see the other side. The journey is not to reach a destination, but rather to find the joy in each journey. We held our first Board of Directors retreat August 15. We dis-cussed the coming year, succession planning, committee goals, chapter goals, suggestions, and various changes. This year will be a year of strengthening our foundation. Some of our changes will include various fundraising opportunities, the newsletter, cost of dinner and our monthly programs, membership recruitment and re-tention, focus on certification, and continuation of the “Pathways to Excellence” program. There is much excitement and hope as we start the 2009-2010 year. Our future is bright, but it starts with you. Each of us has a part to play. Active participation, even in a small way, promises each of us a new and unique adventure. I know many of you are concerned with the dues increase com-ing in January. If you are interested in your options, please read the section in the newsletter regarding the dues increase and the choices available to you. If you have any questions, I am more than happy to help you. The same goes for the Member of Excellence program or any other concerns you may have. We will be conducting an effectiveness survey for our members yet again this year. For any surveys we conduct during the year ,all results will be posted in the newsletter and online on our new web-site. Please take a look at our website for updated information and newsbites. We think you will enjoy the user friendly atmosphere and new look. www.orgsites.com/co/iaap-denver. Mel

FROM THE DESK OF THE PRESIDENT

Mellissa Bowers CPS President – Mellissa R. Bowers CPS [email protected] President-Elect – Chris Liley-Hudler [email protected] Secretary – Mechelle M. Berge CPS/CAP [email protected] Treasurer – Patti Garcia [email protected] Treasurer-Elect – Diane Grizzle [email protected]

www.orgsites.com/co/iaap-denver

Administrative Professionals Day – Tammy Hensrud [email protected] Bylaws & Standing Rules – Sharon Hunvald CPS [email protected] Certification – Kandace Weaver CPS/CAP [email protected] Fundraising – vacant Membership – Lynn Nevin CPS/CAP [email protected] Newsletter – Claudette Ferris CPS/CAP, CGMP [email protected] Nominating – Kandace Weaver CPS/CAP [email protected] Outstanding Member of the Year Award – Shirley Kelley CPS [email protected] Parliamentarian – Sharon Hunvald CPS Programs – Chris Liley-Hudler [email protected] Retirement Trust Foundation – vacant Webmaster – Kathy Nolasco CPS [email protected]

DENVER CHAPTER OFFICERS

DENVER CHAPTER COMMITTEE CHAIRS

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THE DENVER CHAPTER HAS A NEW MEETING LOCATION!!

The Denver Chapter IAAP meets on the 2nd Tuesday of every month, except in July & August. TIME 5:30 p.m.— 6:00 p.m.— networking 6:00 p.m.— 8:00p.m.— dinner/program NEW LOCATION! Perkins Restaurant 1995 S. Colorado Blvd. Denver, CO 80222 COST Dinner and Program: * $22 - member * $22 - 1st & 2nd time guest * $26 - non-member Drink, Dessert & Program: * $10 - member * $10 - 1st & 2nd time guest * 14 - non-member

CERTIFICATION REMINDER For those Denver Chapter members who are planning to sit for the ex-ams in November, Denver Chapter has some study guides available for loan. Contact Kandace Weaver CPS/CAP. In ad-dition, please con-tact Kandace if you are interested in being part of a study group.

Study hard! The next exams take place November 6 and 7, 2009. If you would like to donate your used study materials to the Denver Chapter, please contact Kandace Weaver, Cer-tification Committee Chair at [email protected].

President: Margaret Hartl Rim Rock Chapter (Billings, MT) [email protected] or [email protected]

President Elect: Leticia “Tish” Neff Book Cliff Chapter (Grand Junction, CO) [email protected]

Vice President: Eileen Verosko CPS Pikes Peak Chapter (Colorado Springs, CO) [email protected]

Secretary: Judy Smith CPS/CAP Old West Chapter (Cheyenne, WY)

Treasurer: Andrea Latine CPS Denver Chapter (Denver, CO)

Parliamentarian – TBA http://www.iaap-co-wy-mt.org

CWM DIVISION OFFICERS 2009/2010

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MEMBERSHIP NEWS

• Chris Liley-Hudler August 5 • Deborah Smith August 10 • Sharon Hunvald August 29 • Patti Garcia September 4 • Tammy Hensrud September 15 • Libby Felchle September 25 • Carol Warner September 28

DENVER CHAPTER STANDING LIST

Mellissa Bowers Jessica Collins Claudette Ferris CPS/CAP, CGMP Tammy Hensrud Chris Liley-Hudler Sharon Hunvald CPS Shirley Kelley CPS Kathy Nolasco CPS Kandace Weaver CPS/CAP

Make your life simpler by adding your name to the Denver Chapter’s Standing List. As a member of the Standing List, you are automatically reserved for Chapter meetings unless you notify the Program Chair (Tammy Hensrud) that you will not be attending. If you wish to be added to, removed from, or kept on the Standing List, please contact Tammy. Individuals on the Standing List will be invoiced if they do not let her know in advance that they will not be attending a meeting.

BECOME A STANDING LIST MEMBER

• Mechelle Berge CPS/CAP 2001 • Kathie Dills CPS 1995 • Shirley Kelley CPS 1993 • Jana Reffel 2005 • Cindi Schneidmiller 2007 • Deborah Smith 2001

WELCOME TO OUR NEWEST CHAPTER MEMBERS: • Renee Rosen • Gina Montoya • Deborah Solon • Wanda Sparks CPS/CAP (transfer from Virginia)

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We are aware that there are times when you just can’t make it to one of our Chapter meetings after you have already given your RSVP. However, if you do not show up, we still have to pay for your meal. If you need to cancel your meet-ing reservation, please contact Tammy Hensrud by 4:00 p.m. on the Friday before the Tuesday Chapter meeting to avoid being billed as a no-show.

If you have lost, never had or merely want one of our great-looking magnetic name badges, contact Kandace Weaver to order. Send your name as you want it to appear on the badge to [email protected] and she will include your request with the next order. The price is $8.75 per badge, payable in advance to Denver Chapter – IAAP (or $9.75 if you would like to have it mailed to you). Please note that a minimum of four badges is necessary before any order will be placed.

Denver Chapter IAAP

c/o Claudette M. Ferris CPS/CAP, CGMP Colorado Department of Public Health

& Environment 4300 Cherry Creek Drive South

HMWMD-RP-B2 Denver, CO 80246

303-692-3380 [email protected]

CHAPTER MEETING CANCELLATION POLICY

NAME BADGES

NEWSLETTER EDITOR

NEWSLETTER PUBLICATION

For October Denver Digest September 11 – Articles due to C. Ferris September 18 – Mail / e-mail October issue

For November Denver Digest October 9 – Articles due to C. Ferris October 16 – Mail / e-mail November issue

ADDRESS CORRECTIONS Have you recently moved? Changed employers? Changed your e-mail address? If so, please forward this information to Kandace Weaver and to IAAP Headquarters.

[email protected] and [email protected]

CHAPTER ANNOUNCEMENTS

The Denver Chapter has a new email address: [email protected].

The Denver Chapter’s new website is: www.orgsites.com/co/iaap-denver.

The Denver chapter’s mailing address is:

P.O. Box 370086 Denver, CO 80237-0086

We need your help. One criteria of the Member of Excellence program is to submit an article to the newsletter, whether it is the Chapter, Division or International. We can use your articles and tidbits. Please consider contributing to this valuable re-source. Newsletter articles are due to Claudette Fer-ris by the following dates: • 9/11 • 10/9 • 11/13 • 12/11 • 1/8 • 2/12 • 3/12 • 4/9 • 5/14 • 6/11

There are still several vacancies for committee chairper-sons and committee members for the Denver Chapter. Due to some moves and changes, the RTF and Staffing Committees need chairpersons. Please think about how you can contribute to these positions. Remember that you are never alone. Our chapter has a rich history and many hands to help out committee chairs. Please join us and make a difference.

Chapter agenda items are due to Mellissa Bowers CPS by the following dates: • 9/2 • 10/7 • 11/4 • 12/2 • 1/7 • 2/3 • 3/3 • 4/7 • 5/5 • 6/2

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President: Susan K. Shamali CPS/CAP President-Elect: Mary A. Ramsay-Drow CPS/CAP Vice President: Tamra L. Goodall CPS/CAP Secretary: Janine Joy Riemersma CPS/CAP Treasurer: Karlena Rannals CPS/CAP Director, Northwest District Valerie S. King CPS/CAP P.O. Box 20404 Kansas City, MO 64195-0404 (816) 891-6600 (816) 891-9118 – fax www.iaap-hq.org

Seated (from left): Karlena Rannals CPS/CAP IAAP International Treasurer Kathy Hampton CPS/CAP - Chairman Susan Shamali CPS/CAP IAAP International President Standing (from left): Kelly A. Reggio CAP - Vice Chairman Lynda B. Boulay CPS/CAP RTFC Liaison Patricia D. Row CPS/CAP - Secretary

INTERNATIONAL OFFICERS

RETIREMENT TRUST FOUNDATION

W hile going over the membership num-

bers for our annual report, I dis-covered that we have lost 14 members this year. My first thought was, “Was it something I said?” and with that I could hear the ever present voice of my mother saying, “Your smart mouth is going to get you in trouble someday.” Then I won-dered if it was some-thing I did-n’t say or do. Maybe it was some-thing as a chapter we didn’t do or provide. I would like to challenge each of you to think back to your first few visits to a Denver Chapter meeting. What made you want to come back? Was it the friendly welcome of a chap-ter member who took you under their wing, the program, or maybe it was participating on a committee? Can we count on you to encourage a new member to continue coming by welcom-ing them, or inviting them to participate on a committee with you, or giving them a call and inviting them back? (I have con-tact information if you need it). Is there a face you haven’t seen in a while? Maybe it was the person who sponsored you or welcomed you to a chapter meeting. Give them a call and invite them back; we all need a little encouragement from time

to time. We have 52 members and an average attendance of 17 chapter members at each meet-ing. Wouldn’t it be great if we could bring that average up to well over half this year? If you are reading this and haven’t attended a meeting in a while, or have never attended, ask yourself why. What would it take to get you to come to a

meeting? Maybe you don’t want to come be-cause you don’t know anyone. Invite a friend/fellow ad-

ministrative professional to come with you; you could be opening up a new career enhanc-ing opportunity for them. We have a whole new Board of Di-rectors and exciting new pro-grams for you to experience. If you have ideas for change or new program ideas, come to a meeting and share them with us. If you have concerns or sugges-tions, please contact one of the board members or me at [email protected] . Remem-ber— you paid for your mem-bership—it’s time to get what you paid for. We are on a fantastic journey together. A journey that will enhance our careers, develop mentors and friendships, and promises to be a fun ride. Let’s not leave anyone behind!

WHERE ARE THEY NOW? By Lynn Nevin CPS/CAP

Membership Chair

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IAAP CALENDAR OF EVENTS

DENVER CHAPTER MEETINGS

The Denver Chapter IAAP meets on the 2nd Tuesday of every month, except in July & Au-gust. TIME 5:30 p.m. -6:00 p.m.— networking 6:00 p.m. - 8:00 p.m.— dinner and program LOCATION Perkins Restaurant 1995 S. Colorado Blvd. Denver, CO 80222 COST Dinner and Program: $22 - member; $22 - 1st & 2nd time guest; $26 - non-member Drink, Dessert & Program: $10 - member; $10 - 1st & 2nd time guest; $14 - non-member UPCOMING CHAPTER PROGRAMS 2009 September 8 - Safety Strategies for Teen Girls & Women presented by Nicole Sundine October 13 - Memory Training Workshop pre-sented by Kurt Venekamp, Freedom Personal Development November 10 - Financial Planning presented by Nalini Indorf-Kaplan December 8 - Holiday Party & Silent Auction for The Gathering Place 2010 January 12 - Higher Education, the Workplace & You presented by Rosaland Johnson-Giboney, Colorado Technical University February 9 - Go Green presented by Avery-Dennison March 9 - Managing the Work/Life Circus pre-sented by Libby Felche, Office Team April 13 - Are You Plugged In: Marketing Yourself In The Digital Age May 11 - Annual Meeting, Elections & Floral Fun with Barbara Setliffe (Chapter members only) June 8 - Awards & Installation of 2010/2011 Officers

2009 October 18-21 Certification Conference Marriott Waterfront, Portland, OR 2010 April 18-24 Administrative Professionals Week April 21 Administrative Professionals Day Don't Miss Upcoming Education Forums 2010: Boston, Mass., July 18-21, Hynes Convention Center 2011: Montreal, Quebec, July 24-27 Montreal Conven-tion Center 2012: Grapevine, Texas, July 22-25, Gaylord Texan Resort 2013: Anaheim, Calif., July 28-31, Anaheim Convention Center 2014: Milwaukee, Wis., July 27-30, Milwaukee Conven-tion Center 2015: Louisville, KY, July 26-29, Kentucky Intl Conven-tion Center

We are attempting to get recertification points for at least 60% of our programs. One criterion for Member of Ex-cellence is to give a presentation. We would love to have volunteers do this. There are many presentations that IAAP headquarters has put together, including scripts and PowerPoint presentations. Please contact the committee for more information: Tammy Hensrud, Chair, at [email protected], or Chris Liley-Hudler, [email protected].

INTERNATIONAL EVENTS

C-W-M DIVISON

The CO-WY-MT division meetings for the next two years are as follows: • June 4-5, 2010 Cheyenne, WY (hosted by the Old West Chapter) • June 3-4, 2011 Denver, CO (hosted by the Denver Downtown Chapter)

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COMMUNITY SERVICE

THE GATHERING PLACE By Shirley Kelley CPS The Gathering Place Representative

A Refuge for Building Lives Hello everyone, and thanks to all of you who generously donated items to The Gathering Place all year, and to those who brought the many jars of baby food to the June 9, 2009, Chapter Meeting. I’m looking forward to the September 8 meeting, and if you are willing to do-nate, please bring spaghetti and spaghetti sauce or any of the items listed below. Your donations are deeply appreciated by The Gathering Place. See you at the September Chapter meeting – we are going to have a great year! Because of the limited storage space at The Gathering Place, please donate only the items listed on their ongoing needs list:

Toiletries Feminine hygiene products Toothbrushes – adults and children Travel size toothpaste Antiperspirant/deodorant Disposable razors Shampoo Conditioner Sun block Kids Needs New socks and underwear, all sizes Pedialyte – individual size Formula – Similac regular and soy Baby Wipes Diapers, pull-ups, size 4 and larger

Sippy cups

Non-Perishable Food

Peanut Butter Canned Stews/soups Rice and beans Canned tuna/meats Canned fruit/vegetables Spaghetti sauce Make-a-meal items, such as Spaghettios, Tuna/

Hamburger helper, etc. Baby food Ramen

Emergency Clothing New women’s underwear (all sizes) Adult athletic socks Bras

IT PAYS TO ADVERTISE! Advertising in “Denver Digest” is a bargain! All of our Chapter members receive a copy of our news-letter, and it is published on our Chapter’s website. Payment must be received prior to publication. • Members business card size—$20 for three

months • Non-Members $25 for three months We will accept business card size only (or smaller), and all ads combined—although put in different spots, will equal no more than one page. Associate members can place ads for free-same size. If you’re interested, please contact Claudette Ferris at 303-692-3380 or [email protected].

T his month’s word pair, set and sit, are prime examples of how a little vocal inflection can change a meaning. Both words are

verbs having to do with movement, but the meanings have that little difference so common in English. First, the word sit is intransitive, meaning it does not take a direct object. True, there are usually other words following, as is in the sentence, “Please sit in the hall while we discuss the matter.” But you could say “Please sit.” and still convey a complete thought. On the other hand, the word set is transitive and needs a direct object to complete its meaning, as in the sentence, “Won’t you set your books over there?” It wouldn’t make sense to say “Won’t you set?” That “sentence” prompts more questions—”Won’t I set what...and where?”—instead of conveying a complete thought. Just remember, use the word set when something is being placed somewhere, and use the word sit when people are placing themselves somwwhere..in a chair, at a desk, on the patio, and so on.

WORD PAIR OF THE MONTH Set, sit

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THE ONE-MINUTE TIP

High achievers are good at “dancing on the edge” and react appropriately when Reactive thinking is needed. They quickly recognize and adopt great new ideas, while instantly responding to threats. They are effective Manage-rial thinkers who run their lives with grace and style. And they know where they are going, what’s important, and what they believe because they take time for Strategic thinking. Winners balance all three types of thinking. So should you. Get good at this.

When you are shopping for meeting venues, staffing services, or other services, be sure to sup-port our Associate Member companies!

DENVER CHAPTER ASSOCIATE MEMBERS

Products: Custom Floral Designs

Fresh, Long Lasting Flowers

Green and Blooming Plants

Balloon Bouquets

Balloon Arches

Services:

Corporate Gifts

Restaurant Arrangements

Prom Corsages & Boutonnieres

Weddings & Events

Sympathy Arrangements

Properties in Vail and Beaver Creek Contact: Yvette Fonda Senior Regional Sales Manager [email protected]

Contact: Libby Menyhart Senior Staffing Manager [email protected]

UtÜutÜtËá Custom Floral & Gifts, Inc.

Barbara Setliffe Centennial, CO 80015

303-693-3840 www.barbarascustomfloral.com

[email protected]

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T he IAAP Pathways to Excellence Recogni-tion Program is designed to raise your value as a career-minded administrative profes-

sional by becoming a Member of Excellence, Chapter of Excellence or a Division of Excellence. The program has a set of guiding principles and is based on these 10 principles: Certification, Com-mitment, Communication, Education and Training, Fiscal Responsibility, Leadership Development and Roles, Marketing/Research/Community Out-reach, Programs and Participation, Recruitment and Retention, and Strategic Planning. Each prin-ciple is a fundamental part of what it means to be excellent at what you do. The Denver Chapter is striving for the Chapter of Excellence award in 2009/2010. Please join us in this commitment to excellence. Learn more by logging onto: http://pathways.iaap-hq.org/IAAPHQ/Pathways/ChapterofExcellence/Default.aspx or http://pathways.iaap-hq.org/IAAPHQ/Pathways/MemberofExcellence/Default.aspx or by contact-ing any of the Denver Chapter Officers. Chapter of Excellence A Chapter of Excellence will receive a podium banner (first year), banner year patch, and either $100 cash or $150 credit toward subscription to the IAAP Web Community. A Chapter of Excellence will attain a minimum of 14 of the following 19 criteria: • Sixty percent of the chapter meetings offer

recertification points • At least one member of the chapter obtain their

CPS and/or CAP certification during the cur-rent IAAP fiscal year

• Sign the online Chapter of Excellence Com-mitment agreement

• Publish at least six newsletters/e-newsletters • Participate in the IAAP Web Community • Publish annual meeting calendar with educa-

tion and/or training topics by September 1 and establish marketing plan to encourage mem-bers to attend chapter, division, and interna-tional meetings and events

• Create and maintain an annual budget; provide a monthly financial statement to the member-ship and submit annual audit report to the divi-

sion treasurer • Maintain a full slate

of officers (minimum of four offices); maintain committee chair-men for the bylaws, Certification, Education and Membership Committees; and submit new officers and committee chairmen listing to by July 1 dead-line

• A minimum of four officers and chairmen of the Bylaws, certification, Education and Mem-bership Committees; participate in at least one IAAP Leadership/Succession Planning training event

• Send a delegate to the division annual meeting and a delegate or submit a proxy to the Educa-tion Forum and Annual Meeting

• At least one member serve in a division office or committee; or serve on an international committee; or as an international officer or as an RTF Trustee

• Sponsor or co-sponsor a professional develop-ment seminar or sponsor/co-sponsor an APW/APD and/or annual executives’ event

• Submit a completed application for the Avery Chapter/Division Achievement Awards Pro-gram and/or submit a nomination in the Award for Excellence program

• Maintain a minimum of 15 members and achieve an annual retention rate of at least 80 percent

• Conduct at least one IMPACT meeting • Conduct new member orientation program • Achieve a new membership increase of at least

12 percent (minimum required is a net 3 mem-ber increase)

• Sponsor a new IAAP Professional Chapter or Student Chapter

• Create an annual Business (Strategic) Plan; review/update annually; submit a copy to the Division President by December 31 and conduct an annual member interest/satisfaction survey

Complete Criteria will be submitted through an online process.

(see PATHWAYS, continued on page 11)

PATHWAYS TO EXCELLENCE

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Member of Excellence A Member of Excellence will receive a certifi-cate (first four years), Pathways to Excellence cer-tificate cover, and Member of Excellence pin (the fifth year). A Member of Excellence will attain a minimum of 8 of the following 11 criteria: • Be a current CPS and/or CAP holder • Sign the online Member of Excellence Com-

mitment agreement • Actively participate in the IAAP web commu-

nity forum discussions or submit an article for an IAAP publication (chapter, division, or in-ternational level)

• Attend non-IAAP professional educational workshops, seminars and conferences

• Hold a degree, certificate or equivalent (a minimum one year in length) from an accred-ited college

or earn a Microsoft certification • Pay membership dues on or before anniversary

date • Serve as a chapter, division, or international

officer, committee chair, or committee mem-ber; or serve as an RTF Trustee; or serve on a Student Chapter advisory board or the school’s advisory board for the office administration program

• Conduct a public presentation, program or training

• Attend a minimum of eight chapter, division or international sponsored meetings, programs or

events (any combination) • Recruit at least one new member • Integrate IAAP membership and involvement

into annual performance plan or review Completed criteria will be submitted through an online process.

PATHWAYS (Continued from page 10)

Dues Increase Information

W ith the dues increase passing at the EFAM this year there is some in-formation that all members should be aware of.

Dues can be paid for as many years as wanted before December 31, 2009, at the current dues rate. There are specific stipulations: • The International, Division

and Chapter dues must all be paid for the year(s) you want to pay in advance.

• A check may be sent but it must note which year(s) are being paid. If you prefer to pay by credit card you must call In-ternational HQ with the credit card number and state which year(s) you desire to pay.

• Your anniversary date is not affected. The current International dues are (paid by 12/31/09): Professional $ 58 Merited $ 26 Student $ 24 Associate $155 Dues as of January 1, 2010, will be: Professional $ 83 Merited $ 47 Student $ 50 Associate $180

FROM READER’S DIGEST HUMOR NEWSLETTER NEWSPAPER HEADLINES USING CORPORATE MASCOTS

• Afflac Duck Gets Facial Enhancement; Insurance Refuses to Pay for Big Bill Shannon Huckabee • Dr. Suspects Energizer Bunny is Bipolar Frank Orsini • Geico Gecko Mates With Chameleon— Offspring Yet to Appear Beth Zimmerman

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W ow! What a great trip to Minnea-polis. As some of you may know, in order to save on expenses for the Chapter, I volunteered on the host

committee. That was an experience in itself. I had many opportunities to network with others and have many names and connections for ideas and best practices. I look forward to implementing them in the next year. They were short on volun-teers so I didn’t make it to the seminars but I did collect many of the handouts which I will list at the end of this report. I have permission to make as many copies of these as we need to in order to bring some of the information to the chapter. Please let me know if you are interested in these so I can distribute them to you. On to the business at hand: International Con-vention is now called the Educational Forum and Annual Meeting (EFAM). The theme of the EFAM this year was “The Administrative Edge”. The educational seminars took center stage as they were increased and the delegate briefings and busi-ness sessions were minimized to less than two days however, much was accomplished in those ses-sions. The business session convened at 9:00 a.m. on Sunday, July 26th. Registered attendees as of 8:30 a.m. numbered 1,080. On this day we prepared for elections of officers and trustees which were held on Monday morning. Nominations from the floor took place followed by speeches from those vying for positions where there were more than one candidate. International President, Barb Horton CAP, ad-dressed the issues facing the association and the changes that took place this past year. • Strategic change – a new platform for the fu-

ture of the IAAP • Redefined the mission statement and core val-

ues • Web community implementations and provider

changes • Implementation of online sign up system • Updated the manual – policies and procedures

The Avery Awards were handed out and the official invitation to the Evening of Welcome was given. Hallmark is a new sponsor for IAAP and intro-duced their “Red Organization” which is a Global Fund aimed at helping other nations get on their feet. At the evening of welcome each attendee was given a Mali mud bag full of snacks and other promotional items. The bag itself retails at Hall-mark for $24.95. The session adjourned at 10:55 a.m. followed by a Town Hall meeting which was used to discuss the proposed dues increase, changes at Headquar-ters and other issues/items. The IMPACT meet-ings are being done away with and replaced by recruitment efforts in October and April. New member packets will now be sent electronically instead of via postal mail. Other items were also discussed but more information on them will be forthcoming. As always, I will keep you informed. Chairmen of affected committees will get more detailed information on the aforementioned changes. I attended the District Caucus and was pleased to see such a great turnout. Many topics were dis-cussed, including debate and questions on the pro-posed dues increase, of course, along with miscel-laneous awards, certificates and recognition of pre-vious officers, etc. There were many Chapters of Excellence in our Division. The business session reconvened on Monday, July 27th at 3:12 p.m. As of 2:00 p.m. on Monday the number of registered attendees was 1,284. The results of the election were declared. The Board of Directors for 2009-2010 is: • President: Susan K. Shamali CPS/CAP • President-Elect: • Mary A. Ramsay-Drow CPS/CAP • Vice President: Tamra L. Goodall CPS/CAP • Secretary: Janine Joy Riemersma CPS/CAP • Treasurer: Karlena Rannals CPS/CAP • Director, Canada District: • Sharron Butler CPS/CAP

(See ANNUAL MEETING, continued on page 13)

2009 EDUCATION FORUM AND ANNUAL MEETING DELEGATE’S REPORT

By Mellissa Bowers CPS, Delegate for Denver Chapter

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• Director, Great Lakes District: Wendy S. Melby CPS/CAP • Director, Northeast District: Judith A. Yannarelli CPS/CAP • Director, Northwest District: Valerie S. King CPS/CAP • Director, Southeast District: Virginia S. Boyd CPS/CAP • Director, Southwest District: Antoinette Smith CPS/CAP • Affiliate Representative: Jennifer Sandra Hinkson CMP As you can imagine the voting on the Bylaws and Standing Rules amendments was very ani-mated and extended the business session by ap-proximately two hours. • Proposed Amendment 1, increase of Interna-tional Dues and Fees, failed due to no majority vote either for or against however, later in the ses-sion it was reopened and suggestions for other amounts were given in $1 increments. They were then voted on individually. The approved dues increase is as follows, effective January 1, 2010 (the first amount is for members in the United States, its territories, Puerto Rico, the Virgin Is-lands of the United States, and Canada; the second is for members outside of the United States, its ter-ritories, and Canada) • Professional member: $83 and $103 • Professional-Merited member: $47 and $67 • Student member: $50 and $70 • Associate member: $180 and $200 You can choose to pay prior by December 31,

2009 at the current dues amount. • Proposed Amendment 2, making the process-

ing fee for all new members $15, was adopted. • Proposed Amendment 3, to increase the an-

nual fees for Affiliate Autonomous Associa-tions to $155, was adopted.

• Proposed Amendment 4 was amended and adopted so that membership will be forfeited if dues are paid after thirty days from the mem-bership renewal date.

• Proposed Amendment 5, to delete the transi-tion language in regard to District Director elections, was adopted.

• Proposed Amendment 6, in regard to Asso-ciation Members At Large and voting at EFAM, was adopted.

• Proposed Amendment 7, regarding the name change from Annual Convention to Annual Meeting each time it appears in the Bylaws, was adopted.

• Proposed Amendment 8, in regard to adding Institutional Group Members as a new mem-bership category, failed.

• Standing Rules Proposed Amendment 1, to change all occurrences of “Annual Conven-tion” to “Annual Meeting”, was adopted.

The RTF report was given and included changes to the mission statement, Family of Givers information, updates on housing subsidies and as-sisting those not residing at Vista Grande in New Mexico. They are also in the midst of developing new fundraiser ideas and completed a facility audit this year as well. Announcements of future Annual Meeting sites are: • 2010 Boston, MA (July 18-21 at the

Hynes Convention Center and the Sheraton-Boston)

• 2011 Montreal, Quebec • 2012 Grapevine, TX • 2013 Anaheim, CA • 2014 Milwaukee, WI • 2015 Louisville, KY The theme for 2009-2010 was also announced: Power of Commitment. The session was adjourned at 6:40 p.m. On Tuesday, July 28th, the keynote speaker, Warren Evans CSP, gave an inspiring presentation about change, the administrative profession, the current career climate, and of course referenced his book, The Future: Take It or Make It. I purchased a copy and recommend it as it is a fast read and is both informative and encouraging. After a short break, Executive Director, Don Bretthauer CAE, gave the State of the Profession. Admins have always done more with less, are more resilient in changing environments, are more flexi-ble and adapt well to the future. Registration for EFAM was down 33% from previous years. Head-quarters staff are focusing on efficiency and in-creasing customer service.

ANNUAL MEETING (continued from page 12)

(see ANNUAL MEETING, continued on page 14)

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The Office Expo brought new vendors and products (office supplies and other admin “toys”). It was smaller this year than previously, but very informative nonetheless. All-in-all, the EFAM was yet another wonderful experience with IAAP. As I suggested last year, I urge all of you to make at least one trip to the EFAM if you have not already. 2010 in Boston promises to be a historic and enlightening event. Handouts & brochures available:

• How to Give Feedback That Changes Behavior • Building Speed and Agility: Be More Efficient and Get More Done in Less Time • Maintaining Energy Throughout the Day: Take the Exhaustion Cure • Focusing on Your Work: Maintaining Your Concentration in an Environment of Distraction • Change: Obstacle or Opportunity • Pathways to Power: Strategic Influence • Excel 2007: Pivot Tables & Pivot Charts • Strategies for “Recession Proofing” Your Career • Fostering a Creative and Positive Work Climate • Success in the Workplace: It’s a Matter of Self-Esteem • The Mind Rules: Master the Principles That Rule Your Performance, Health, and Happiness • Essentials of Human Resources and the Law • Delegation: Your Secret Weapon • Surviving Your Move to Office 2007 • Data on the Move: Mobile Options For Data and File Management • How To Write a Great Newsletter • Blowing the Whistle on Corporate Wrongdoing: An Overview of the Rights and Responsibili-

ties of Employees and Employers • Get the Recognition You Deserve • Becoming Indispensable in a Disposable Work-

place • Records Retention and Destruction: What to

Keep and for How Long

ANNUAL MEETING (continued from page 13)

Clockwise from bottom left: Mellissa Bowers CPS, Presi-dent, Denver, CO; Michelle Edmonds, Denver, CO; Val-erie Posthumus, Co-President, Toronto Ontario Canada; Niki Braddock CPS/CAP, Immediate Past President, Austin, TX

Banquet Night; Table 122 Micehlle Edmonds (4th from left) - Denver Chapter Mellissa Bowers CPS (2nd from right) - Denver Chapter

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