Internal IT relationships in the world of virtual - IT John Murnane, Alemba
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Transcript of Internal IT relationships in the world of virtual - IT John Murnane, Alemba
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Internal IT relationships in the world of virtual IT
3rd June 2015
![Page 2: Internal IT relationships in the world of virtual - IT John Murnane, Alemba](https://reader030.fdocuments.us/reader030/viewer/2022032620/55ceb3a7bb61eb731e8b4795/html5/thumbnails/2.jpg)
IntroductionJohn Murnane
Who am I?
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Agenda
• Evolution or Transformation?
• Well, in that case…
• Suggestions to (maybe) help
• Q & A
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Evolution or Transformation?
![Page 5: Internal IT relationships in the world of virtual - IT John Murnane, Alemba](https://reader030.fdocuments.us/reader030/viewer/2022032620/55ceb3a7bb61eb731e8b4795/html5/thumbnails/5.jpg)
Evolution or Transformation?
![Page 6: Internal IT relationships in the world of virtual - IT John Murnane, Alemba](https://reader030.fdocuments.us/reader030/viewer/2022032620/55ceb3a7bb61eb731e8b4795/html5/thumbnails/6.jpg)
Evolution or Transformation?
![Page 7: Internal IT relationships in the world of virtual - IT John Murnane, Alemba](https://reader030.fdocuments.us/reader030/viewer/2022032620/55ceb3a7bb61eb731e8b4795/html5/thumbnails/7.jpg)
Evolution or Transformation?
• Virtual environments are more complex than physical.
• They are increasingly abstracted from their infrastructure.
• The infrastructure is itself being converged.
• Applying the same processes and tools is increasingly likely to fail.
• Virtualisation has not evolved IT – it has transformed it.
![Page 8: Internal IT relationships in the world of virtual - IT John Murnane, Alemba](https://reader030.fdocuments.us/reader030/viewer/2022032620/55ceb3a7bb61eb731e8b4795/html5/thumbnails/8.jpg)
Well, in that case…
![Page 9: Internal IT relationships in the world of virtual - IT John Murnane, Alemba](https://reader030.fdocuments.us/reader030/viewer/2022032620/55ceb3a7bb61eb731e8b4795/html5/thumbnails/9.jpg)
Well, in that case…
![Page 10: Internal IT relationships in the world of virtual - IT John Murnane, Alemba](https://reader030.fdocuments.us/reader030/viewer/2022032620/55ceb3a7bb61eb731e8b4795/html5/thumbnails/10.jpg)
Suggestions to (maybe) help
![Page 11: Internal IT relationships in the world of virtual - IT John Murnane, Alemba](https://reader030.fdocuments.us/reader030/viewer/2022032620/55ceb3a7bb61eb731e8b4795/html5/thumbnails/11.jpg)
Suggestions to (maybe) help
• Form teams of combined expertise rather than silos of expertise
• Ruthless service centric approach
• Weave together the ITSM and technical teams
• Management and hierarchy to adjust to reflect and support this approach
• Leverage ALL of the tools available in the ecosystem – infrastructure ops tools are increasingly service centric in their approach
![Page 12: Internal IT relationships in the world of virtual - IT John Murnane, Alemba](https://reader030.fdocuments.us/reader030/viewer/2022032620/55ceb3a7bb61eb731e8b4795/html5/thumbnails/12.jpg)
You probably already own this or something like it.
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Q & A