INSTITUTION OFFICE [Contact Information] [Academic Year] · Scheduling Class schedules are made on...

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HandbookforInterpreters

INSTITUTION

OFFICE[ContactInformation]

[AcademicYear]

HandbookTemplate–Interpreter 2

DISCLAIMER Thistemplatewasdevelopedforcollegesanduniversitiestouseasastartingpointforcreatingahandbookforfacultyattheirinstitutions.Itisnotmeanttobeused"asis,”butrathershouldbeviewedasatooltousewhendevelopingpolicies,procedures,andguidelineswithinDisabilityServices.TheNationalDeafCenteronPostsecondaryOutcomes(NDC)offersthistoolforuse,butisnotresponsibleforanychangesmadetothistemplatebypersonsoutsideofNDC. NDCisfundedbytheU.S.DepartmentofEducation,OSEP#HD326D160001.However,thecontentsdonotnecessarilyrepresentthepolicyoftheU.S.DepartmentofEducation,andyoushouldnotassumeendorsementbythefederalgovernment. Inthistemplate,weusethetermdeafinanall-encompassingmannertoincludeindividualswhoidentifyasDeaf,hardofhearing,hearingimpaired,latedeafened,anddeafdisabled. ACKNOWLEDGMENTS Thesematerialswereoriginallydevelopedin2001andrevisedin2011inthecourseofagreementbetweentheResearchtoPracticeDivision,OfficeofSpecialEducationPrograms,U.S.DepartmentofEducationandthePEPNet-SouthRegionalCenteratUniversityofTennesseeatKnoxvilleundergrant#H326D060003. In2017,NDChasmadefurtherrevisionstoupdatecertainterminologyusedwithinthedocumenttoreflectcurrentpractice.TolearnmoreaboutadditionalresourcesofferedthroughNDCvisitwww.nationaldeafcenter.org. CONTRIBUTORSTheoriginaldevelopmentteamincludedoutreachstafffromthePostsecondaryEducationConsortiumanditsaffiliateprograms.Contributorsincluded:JennieBourgeois,SharonDowns,DonHastings,LucyHowlett,NancyLane,SamMcCord,TinaOgle-Carlton,SandiPatton,HeatherWebb,andMarciaKolvitz.INSTRUCTIONSFORUSEThishandbooktemplatewassetupforanypostsecondaryinstitutiontodownloadanduse.TheinformationinthishandbookhasbeenmodeledafterrelevantpoliciesandhasbeencompiledfromavarietyofDisabilityServicesofficeswithextensiveexperienceinprovidingaccessservicestodeafstudents.Users’instructionsareshowninblueitalicsandshouldnotbeincludedinthehandbook.Tousethishandbooktemplate,consideryourinstitution’sexistingpoliciesandproceduresandcomparethemtowhatisincludedinthisdocument.Modifyordeletewhatdoesn’tapplytoyourcollegeoruniversity.PleasesubstitutewordsinALLCAPS(seelistbelow)withtheinformationforyourschool(i.e.replaceOFFICEwithDisabilitySupportServices,etc.).Aftermakingallthenecessarycontentadditions,deletions,andadjustmentstothehandbook,checkitforfinalformattingbeforeusing.“FindandReplace”words:

• INSTITUTION• OFFICE• SUPERVISOR


TABLEOFCONTENTS

INTRODUCTION/WELCOME.................................................................................................................................5

DISABILITYLAWSINPOSTSECONDARYEDUCATION..............................................................................................6TheRehabilitationAct..............................................................................................................................................6TheAmericanswithDisabilityAct(ADA)..................................................................................................................6TheADAinRelationtoSection504oftheRehabilitationAct..................................................................................7DocumentationofDisability.....................................................................................................................................7

POLICIESANDPROCEDURES.................................................................................................................................8HiringProcedure.......................................................................................................................................................8Evaluation.................................................................................................................................................................8QualificationCriteria................................................................................................................................................8Scheduling................................................................................................................................................................8TimeSheets...............................................................................................................................................................9Payroll.......................................................................................................................................................................9EthicsandConfidentiality.......................................................................................................................................10AttendanceandPunctuality...................................................................................................................................10Appearance............................................................................................................................................................10TeamInterpreting...................................................................................................................................................10ExchangeofInformation........................................................................................................................................11FirstDayofClass.....................................................................................................................................................11StudentResponsibilities(AttendanceandPunctuality)..........................................................................................11InterpreterResponsibilities.....................................................................................................................................12CellPhones.............................................................................................................................................................12Substitutions...........................................................................................................................................................12Emergencies...........................................................................................................................................................13Interpreter/StudentInteraction..............................................................................................................................13PreparingforClasses..............................................................................................................................................13FreelanceInterpreting............................................................................................................................................13DueProcess............................................................................................................................................................14InclementWeather.................................................................................................................................................14Meetings.................................................................................................................................................................14AdditionalAssignments..........................................................................................................................................14Workshops..............................................................................................................................................................14VideosandOtherMaterials....................................................................................................................................15


SuggestedHealthTips............................................................................................................................................15OurStaff.................................................................................................................................................................15

AppendixA: SuggestedPhrasestoMaintainConfidentiality 16AppendixB: Glossary 17AppendixC: InterpreterPeerEvaluationForm 20AppendixD: InterpreterEvaluationForm(bystudent) 21AppendixE: InterpreterEvaluationForm(bystudent) 22AppendixF: PositionDescription 24AppendixG: ScreeningInterpreters 25AppendixH: InterviewQuestions 28


INTRODUCTION/WELCOMETheinterpreterplaysacriticalroleinthesuccessofdeafstudents.Inadditiontoprovidingthecommunicationlinkforstudentstointeractwithteachersandtheirhearingpeersinregulareducationclasses,interpretersalsomakeitpossibleforalldeafstudentstogainaccesstoallotherschoolactivitiesandservices.TheintentofthisInterpreterHandbookistoofferguidelinesandtoclarifyexpectationsandresponsibilitiesoftheinterpreterandtogiveabasicunderstandingofsomeoftheobjectives,policiesandproceduresoftheprogram.WiththegeneralinformationpresentedintheInterpreterHandbookandgoodjudgment,interpretersshouldhaveareliableguideastowhatisexpectedofthem.IfyoudonotunderstandanyofthematerialorifquestionscomeupthatarenotcoveredintheInterpreterHandbook,itisyourresponsibilitytocontactSUPERVISOR.FromtimetotimeitmaybenecessarytoupdatesectionsoftheInterpreterHandbook.Copiesofupdatedsectionswillbesenttoallinterpretingstaff.WelookforwardtoworkingwithyouhereatINSTITUTIONandhopeyouwillenjoyitaswell.FormoreinformationabouttheservicesprovidedatINSTITUTION,pleasecontact:

Supervisor:Email:Phone:Text:Officelocation:Mailingaddress:


DISABILITYLAWSINPOSTSECONDARYEDUCATIONIndividualswithdisabilitiesareentitledbylawtoequalaccesstopostsecondaryprograms.Therearetwolawsthatprotectpersonswithdisabilitiesinpostsecondaryeducation:TheRehabilitationActof1973(Pub.L.No.93-112,asamended)andthe1990AmericanswithDisabilitiesAct(Pub.L.No.1001-336).AccordingtotheRehabilitationActof1973andtheAmericanswithDisabilitiesAct(ADA,1990),astudentwithadisabilityissomeonewhohasaphysicalormentalimpairment,hasahistoryofimpairment,orisbelievedtohaveadisabilitythatsubstantiallylimitsamajorlifeactivitysuchaslearning,speaking,seeing,hearing,breathing,walking,caringforoneself,orperformingmanualtasks.TheRehabilitationActTitleVofTheRehabilitationActof1973isgenerallyregardedasthefirstcivilrightslegislationonthenationallevelforpeoplewithdisabilities.Section504ofheRehabilitationActisaprogramaccessstatute.Itprohibitsdiscriminationonthebasisofdisabilityinanyprogramoractivityofferedbyanentityorinstitutionreceivingfederalfunds.Section504states(asamended):

NootherwisequalifiedpersonwithadisabilityintheUnitedStates…shall,solelyonthebasisofdisability,bedeniedaccessto,orthebenefitsof,orbesubjectedtodiscriminationunderanyprogramoractivityprovidedbyanyinstitutionreceivingfederalfinancialassistance.

UnderSection504,institutionswererequiredtoappointandmaintainatleastonepersontocoordinateitseffortstocomplywiththerequirementsofSection504.Individualsworkinginthisofficehavetheongoingresponsibilityofassuringthattheinstitution/agency/organizationpracticesnondiscriminationonthebasisofdisabilityandshouldbeincludedinanygrievanceproceduresdevelopedtoaddresspossibleinstancesofdiscriminationbroughtagainsttheinstitution.AtINSTITUTION,theestablishedofficeisOFFICE.TheAmericanswithDisabilityAct(ADA)TheAmericanswithDisabilitiesAct(ADA)isafederalcivilrightsstatutethatprohibitsdiscriminationagainstpeoplewithdisabilities.Therearefourmainsectionsofthelaw:employment,government,publicaccommodations,andtelecommunications.TheADAprovidesadditionalprotectionforpersonswithdisabilitiesinconjunctionwiththeRehabilitationActof1973.TheADAisdesignedtoremovebarrierswhichpreventqualifiedindividualswithdisabilitiesfromenjoyingthesameopportunitiesthatareavailabletopersonswithoutdisabilities.PostsecondaryinstitutionsarecoveredinmanywaysundertheADA.EmploymentisaddressedbyTitleI,andTitleIIaddressesaccessibilityprovidedbypublicentities.AccessibilityprovidedbyprivateentitiesisaddressedinTitleIII,andTitleIVaddressestelecommunications.MiscellaneousitemsareincludedinTitleV.AmendmentstotheADA,whichtookeffectJanuary1,2009,clarifywhoiscoveredbythelaw’sprotections.TheADAAArevisesthedefinitionof“disability”tomorebroadlyincludeimpairmentsthatsubstantiallylimitamajorlifeactivity.Theamendmentalsostatesthatmitigatingmeasures,including


assistivedevices,auxiliaryaids,accommodations,medicaltherapies,andsupplieshavenobearingindeterminingwhetheradisabilityqualifiesunderthelaw.TheADAinRelationtoSection504oftheRehabilitationActInstitutionsthatreceivefederalfunds(suchasINSTITUTION)arecoveredunderSection504.TheADAdoesnotsupplantSection504buttheADAstandardsapplyinthosesituationswheretheADAprovidesgreaterprotection.Therefore,postsecondaryinstitutionsmustadheretoboththeRehabilitationActandtheAmericanswithDisabilitiesAct.DocumentationofDisabilityINSTITUTIONrequeststhatstudentsnotifyOFFICEofanyspecialaccommodationneeds.Thisnotificationwillhelpensurethequalityandavailabilityofservicesneeded.StudentsareresponsibleforsupplyingtheappropriatedocumentationtoOFFICEpriortoarrangementsforspecialaccommodations.Aletter,writtenreport,ormedicalrecordfromaprofessional(suchasaphysicianoranaudiologist)statingthestudent’sdisabilityandrecommendedaccommodationsisacceptable.Thisinformationisconfidential.AllaccommodationsarediscussedwithOFFICEdisabilityspecialistandthestudent.Priortothestartoftheterm,facultymembersarenotifiedthataccessserviceswillbeprovidedinaspecificclasstoastudentwithadisability.


POLICIESANDPROCEDURESHiringProcedureProvideinformationrelatedtohiringproceduresatyourinstitution.EvaluationThefollowinginformationregardingevaluationsisprovidedasanexampleonly.Severalevaluationswillbedisseminatedduringthesemester:studentevaluationoftheinterpreter,facultyevaluationoftheinterpreter,andinterpreterevaluationofthesemester.Studentandfacultyevaluationswillassisttheinterpreterinidentifyingstrengthsandareasforimprovement.Studentevaluationswillbeadministeredatmid-termandneartheendofeachsemester.Facultyevaluationswillbeadministeredneartheendofeachsemester.OFFICEwillattempttoprovideevaluationsummariesinatimelymanner.InterpreterevaluationsofthesemesterareanopportunityfortheinterpretertogiveOFFICEfeedbackaboutthesemester.Theseevaluationswillbeadministeredtointerpretersneartheendofeachsemester.QualificationCriteriaThefollowinglistoutlinesthecriteriatobehiredasaninterpreteratINSTITUTION:

1. CertificationfromRID,or2. QASTlevel(QualityAssuranceScreeningTest),or3. Graduationfromanaccreditedhighschoolorpossessionofacceptableequivalencydiploma

(G.E.D.).4. GraduateofanInterpreterEducationProgrampreferred.5. Twoyearsinterpretingexperience,preferablyinthepostsecondaryeducationalarena

OFFICEwillgenerallycontactinterpretersbasedoncertification,startingwiththosenationallycertified,continuingthroughstate-screenedinterpreters[whereapplicable].Studentpreferencesandseniorityarealsoconsidered.Increasesinpayrateduetotheinterpretersuccessfullyachievingahighercertificationlevelwillbeimplementedatthebeginningofthenextpaycycle.Theinterpretercoordinatormustfirstbeprovidedwithwrittenconfirmationfromthetestingorganization.SchedulingClassschedulesaremadeonacooperativebasisamongallstaffinterpretersbeforethesemesterbegins.Subsequently,theSUPERVISORwillcontactpart-timeinterpreterstoworkoutclassschedules.Duringtheschedulingprocess,everyeffortismadetomatchtheinterpreter’sskilllevelandpreferenceswiththeappropriatestudents,instructorsandclasses.AnyschedulingconflictsshouldbereportedimmediatelytotheSUPERVISOR.


TheSUPERVISORwillansweranyquestionsabouttheschedule.Theschedulewillindicatethetime,place,andtypeofclass.ThisschedulewillbeineffectfortheentiresemesterbutissubjecttochangebytheSUPERVISOR.Anyquestions,problems,orconcernsaboutthescheduleshouldbediscussedwiththeSUPERVISOR.InterpretersmustacceptthatOFFICEhasnocontroloverstudentsadding,dropping,orwithdrawingfromclasses.Scheduledhourscouldchangeatanytime.Ifastaffinterpreter’shoursdropbelowanacceptablenumberofhours,staffinterpreterswilloccasionallyberequiredtoreplacecontractinterpreters.Thesereplacementswillinnowayreflectnegativelyonthecontractinterpreters.AssignmentsthatarescheduledthroughOFFICEwillbepaid.Astudentmayaskaninterpreterifshe/heisavailable,buttheinterpretermustbegiventheassignmentthroughOFFICE.OFFICEmaintainstherighttomoveinterpreterswithintheirscheduledtime.Theinterpreterisscheduleduntiltheendofclass.Ifaninstructorgoespastthedesignatedtime,orifastudentneedstospeaktotheinstructorafterclass,theinterpretermaystayifher/hisscheduleallows.Iftheinterpreterhasanotherclassorassignmentshe/hemayleaveattheendofthescheduledtime.Iftheinterpreterhastoleave,andtheinstructorcontinuesteaching,theinterpretershouldinformtheinstructorthatshe/hehastoleaveandinformtheSUPERVISORofthesituation.Interpretersshouldnotacceptoutsideassignmentsthatwouldforcethemtoleaveearly,oracceptaINSTITUTIONassignmentiftheyknowtheymustleaveearly.Becauseofthedurationofeachsessionorotherfactors,someclassesmightseemtorequiretwointerpreters.Howeverafterthefirstfewclasses,itmaybeobviousthatoneinterpretercandothejob.ItistheresponsibilityoftheinterpreterstoinformtheSUPERVISORofthissituation.AtthispointtheSUPERVISORwilldetermineifitwouldbebesttoalternatethetwointerpretersortokeeponlyoneinterpreter.TimeSheetsProvideinformationforsubmittingdocumentationofhoursworkedatyourinstitution.PayrollProvideinformationregardingpayrollatyourinstitution.


EthicsandConfidentialityInterpretersareexpectedtoadheretotheRIDCodeofProfessionalConduct.Forreference,thefollowingistheRIDCodeofProfessionalConducttenets:

1. Interpretersadheretostandardsofconfidentialcommunication.2. Interpreterspossesstheprofessionalskillsandknowledgerequiredforthespecificinterpreting3. situation.4. Interpretersconductthemselvesinamannerappropriatetothespecificinterpretingsituation.5. Interpretersdemonstraterespectforconsumers.6. Interpretersdemonstraterespectforcolleagues,interns,andstudentsoftheprofession.7. Interpretersmaintainethicalbusinesspractices.8. Interpretersengageinprofessionaldevelopment.

©CopyrighttheRegistryofInterpretersfortheDeaf,Inc.Allrightsreserved.SeeAddendumAforsuggestedphrasestomaintainconfidentialityAttendanceandPunctualityTheinterpreterwillarriveontimeforallassignments.InterpretersshouldnotifyOFFICEassoonaspossibleintheeventshe/hewillbeabsentfromanassignment.AppearanceAlthoughthereisnoformaldresscode,interpretersshouldfollowtheRIDCodeofProfessionalConductregardingappropriateandprofessionalattire.Someclassesmayrequirespecialconsideration,andinterpretersshoulddressaccordingly(e.g.scubadiving,marinebiology,ceramics).Aninterpretershouldwearclothesthatcontrastskincolorandarenotdistractingtothestudent.TeamInterpretingDuetodurationorintensity,someclassesrequiretwointerpreters.Insuchsituations,bothinterpretersaretoactasateam,rotatingresponsibilitiesatpre-arrangedintervals,andprovidingsupportandfeedbacktoeachother.Interpreterswillserveatalltimesaseitherprimaryorsupportinterpreter,andshouldnottakecareofpersonalbusinessatthistime.Continuityisassuredwhenallteammembersremainpresentandactivelyinvolved,therebymaintainingawarenessofthecontextandcontentoftheinformationbeingtransmitted.Onlyoneinterpreterneedstobepresentontestdays.Interpretersshoulddecidewhichonewillinterpretonagiventestday(e.g.,alternatingdaysoroneinterpretertakingalltestdays).Whenastaffinterpreterisintheclass,thestaffinterpreterwillinterpretontestdaysunlessotherwisearranged.Bothteaminterpretersareexpectedtostayuntiltheendofthedesignatedtime.AnyarrangementstothecontraryshouldbediscussedinadvancewithSUPERVISOR.Interpretersshouldonlybillfortimeworked.


Ifaclassislongerthananhourand15minutes,andthereisnoteaminterpreter,theinterpretermaythenrequesttotakeabreak.SUPERVISORwillclarifythiswiththeinstructorandtheinterpreter.ExchangeofInformationProvideinformationasitappliesatyourinstitution.Thefollowingisprovidedasanexampleonly.EmailistheofficialformofcommunicationdesignatedbyINSTITUTION.AnyinformationfromOFFICEwillbeprovidedviaemail.Thisincludesmemos,schedulechanges,andanynon-emergencyphonemessages.PleasekeepyourcontactinformationcurrentwithOFFICE.Incaseofanemergencyphonecall,everypossibleeffortwillbemadetocontactyouwhereveryouareoncampus.Therefore,itisimportantthattheofficeknowifyourscheduledclasshasbeencancelledorchangedlocation.FirstDayofClassInterpretersshouldmeettheinstructorswithwhomtheywillbeworkingbyarrivingearlyandintroducingthemselvesonthefirstdayofclass.Theinstructorshouldalreadybeawaretheywillhaveaninterpreterintheirclassthrough[inserthowyouestablishthatinitialintroduction:email,memosphonecalls,etc.].Theinterpretermaywanttoaskiftheinstructorhashadpreviousexperiencewithdeafstudentsandinterpreting.Iftheinstructorhasnot,thestaffmembermaychoosetoexplaintheirrole.Askingifitispossibletogetanextracopyofthetextandallofthehandoutsassociatedwiththeclassshouldbedoneonthefirstdayaswell.Thesecanassistwithpreparatoryworktomakethejobeasier.Also,thestaffmembershouldrequestthattheinstructorgiveadvancenoticeifheorsheplansafieldtriporplansonshowingvideos,films,orslidessothatthestaffmembercanarrangeforappropriateaccommodationsifnecessary.StudentResponsibilities(AttendanceandPunctuality)Studentsareresponsibleforgettingtotheirclassesontime.Studentsshouldbeawarethatinterpretersarerequiredtowait15minutesforclassesupto90minuteslong,and30minutesforclasseslongerthan90minutes.StudentsareresponsiblefornotifyingOFFICEatleastonedaypriortomissingclass(exceptinthecaseofanemergency).FailuretoattendclasswithoutnotifyingOFFICEmayresultinthediscontinuationofservicesafterthethirdoccurrence,makingitnecessaryforthestudenttomakeanappointmentwithSUPERVISORtodiscussreinstatement.Forinterpreterrequestsoutsideofregularlyscheduledclasstimes,studentsaretocompletetheInterpreter/Speech-to-TextInterpreterRequestFormassoonastheyareawareoftheneed.EarlynotificationwillhelpOFFICEmakethenecessaryarrangements.[Note:youmaychoosetoindicatehowmuchadvancenoticeispreferred.]Ifarequestismadewithlessthan______notice,allattemptswillbemadetofindaserviceprovider.However,itmaynotbepossibletoaccommodatetherequest.


StudentsshoulddiscussanyproblemswiththeirinterpreterdirectlywiththeinterpreterbeforecomingtotalktoanOFFICEstaffperson.Intheeventtheproblemisnotresolved,thestudentshouldcontactSUPERVISORInterpreterResponsibilitiesIfitappearsastudentwillnotshowupforaclass,theinterpreterisrequiredtowait15minutesforclassesupto90minuteslong,and30minutesforclasseslongerthan90minutes.Afterwaitingtheallottedtime,theinterpreteristoreporttoOFFICEbyphoneorinpersonandinformthemofhisorheravailability.IfOFFICEneedsaninterpreterinanotherclassatthattime,theinterpreterwillbereassigned.Ifnot,theinterpreterwillbefreetoleaveandcanrecordthatclasstimeonthetimesheet.Tominimizeclassdisruptions,theinterpretershouldwaitoutsidetheclassroomoratthebackoftheroomuntilthestudentarrives.Ifthestudentwishestoattendtheclassaftertheinterpreterhasleftandtheinterpreterisstillavailabletowork,theinterpretershouldgowiththestudent.Forexample,theinterpretermaybewalkingtotheparkingareaandthestudentinformstheinterpreterthatshe/hewillattendtheendoftheclass.Theinterpretermustreturntotheclassandinterpretfortheremainingclasstime.Interpretersarenottobillforcancellationswithmorethan24-hournotice.Announcementsinclassareconsidered24-hoursnotice.Indailyclassesthedaybeforeisconsidered24-hoursnotice.Interpretersshouldalsoasktheprofessorforaclasssyllabus,andanyclassesdesignatedintheclasssyllabusascancelledshouldbeconsideredasnotice.If24-hoursnotificationisnotpossible,theinterpreterwillbepaidfortheassignment.However,ifadocumentedgood-faithefforttocontacttheinterpreteratleast24-hoursinadvanceismadeandOFFICEisstillunabletocontacthim/her,theinterpreterwillnotbepaidfortheassignment.Foreveningclasses,theinterpreterisfreetoleaveafterwaitingtherequiredtime.Eveningandweekendinterpretersmayconsiderexchangingcontactinformationwiththestudent(ifbothagree)sothatstudentsmaynotifyinterpretersofanabsencepriortoclass.CellPhonesInterpretersshouldtakecareofpersonalbusinessattimesotherthanwhenonassignment.Becausecellphonesortextinginterfereswithordistractsfromfluencyininterpreting,theinterpreterisexpectednottouseacellphoneduringanassignment.Cellularphonesshouldmuteorturnoffdevicessonoaudiblesignalsareheard.Iftheinterpreterhasashortbreak,she/hemaywanttocheckthephoneduringthistime.However,respondingtocallsortextsduringanassignmentisnotpermitted.SubstitutionsWhentheinterpreteracceptsclassesforthesemester,itisexpectedtheinterpreterwillmaintainthatscheduleofclassesthroughoutthesemester.Howeversubstitutionsmaybeneededoccasionally.


Requestingasubstituteinordertoacceptanoff-campusinterpretingassignmentisnotconsideredanappropriaterequest.Exceptionsmaybeapprovedonacase-by-casebasis.Whenasubstituteisneeded,theinterpreterisresponsibleformakingaformalrequestbycompletinganinterpretersubstitutionform.TheinterpretersubstitutionrequestmustbereceivedbyOFFICEatleastfourfullworkingdaysinadvance.Atthattime,OFFICEwillberesponsibleforfindingsubstitutes.EmergenciesIncaseofanemergencyorillness,contacttheOFFICEatYOURINFORMATIONHERE.NOTE:Excessivesubstituterequestsmayresultinreassignmentand/orreductioninthenumberofhoursassigned.Interpreter/StudentInteractionInterpretersshouldnothaveconversationsduringclasstimewithdeafstudentsorotherstudents.Visitationshouldbedonebeforeandaftertheclass.Ifahearingstudentasksforinformationaboutwhatinterpretersaredoing,theinterpretersshouldletthestudentknowshe/heisnotabletodiscussitduringclass,butcouldanswerbeforeoraftertheclass.Whenansweringquestionsaboutinterpretingfromfacultyandotherstudents,theinterpretershouldkeepconfidentialityissuesinmindregardingthedeafstudentbyprovidingonlygeneralinformation.Interpretersshouldbecarefulwhentalkingwithstudents(bothdeafandhearing)beforeandafterclass.Interpretersshouldnotdiscussanythingrelatedtoclass.Commentsmademayinfluencethestudents’classworkandtheiroriginalideas.Asaresult,theworkthestudentsprovidemaynotbe100%theirown.PreparingforClassesInterpretersareencouragedtoprepareforclassbyreviewingthematerialsandreadingthetexttheclassisusing.Toborrowacopyofthebooktheteacherisusingtoprepareforclass,pleasecontactOFFICE.Everyeffortshouldbemadetousestandardizedsignsfortechnicalandspecializedvocabulary,andtocommunicatesuchinformationtoteammembersandinterpretingstaff.FreelanceInterpretingInterpretersmaycontractwithoutsideagenciesaslongassuchappointmentsareoutsidenormalworkinghoursandnoconflictofinterestisinvolved.


DueProcessProvideinformationasitappliesatyourinstitution.Thefollowingisprovidedasanexampleonly.IfOFFICEreceivesacomplaintaboutaninterpretingsituationfromstudents,facultyorstaff,theinterpreterinvolvedwillmeetwiththeSUPERVISOR.Ifacomplaintaboutthesameproblemisreportedmorethanonce,theinterpreterinvolvedwillmeetwiththeSUPERVISORandtheDirectorofOFFICE.Ifthisspecificcomplaintcontinues,thedecisionmaybemadetoterminatetheinterpreter’sservices.InclementWeatherIftheweatherappearshazardous,pleaserefertotheinclementweatherpolicyforINSTITUTION.MeetingsGroupmeetingswithinterpreterswillbeheldatthebeginningofeachsemester.Thesemeetingsarestronglyrecommendedforanyinterpreterwhowishestomaintainascheduleofinterpretingclasses.Theinterpreterwillbecompensatedforthesemeetingsatatwo-hourrate.Ifunabletoattendameeting,theinterpretermaymeetindividuallywithOFFICEstaff,withoutcompensation.TheremaybeothertimeswhenitisalsonecessaryfortheinterpretertomeetwithOFFICEstaff.Attendanceatthesemeetingsismandatoryandpartoftheinterpreter’sresponsibilitywhileworkingforINSTITUTION.Therewillbenocompensationforthesemeetings,howevertheywillusuallybebrief.Reasonsformeetingsmightinclude,butarenotlimitedto,discussionofperformance;meetingbetweenstudent,interpreter,andOFFICEstaff;ordiscussionofschedulesforupcomingsemester.OFFICEwillattempttoschedulethesemeetingsatatimethatisconvenienttobothOFFICEandtheinterpreter.AdditionalAssignmentsDuringthesemester,theremaybetimesyouwillbeaskedtointerpretforsucheventsasdormmeetings,lectures,andpeprallies.Astheserequestscomein,theSUPERVISORwillcontactserviceproviderstodeterminewhoisavailable.AllrequestsforaccommodationsoutsideofregularlyscheduledclassesshouldgothroughOFFICE.ProcessingtheserequeststhroughOFFICEhelpslessenthechanceofdouble-bookingserviceprovidersandalsoprovidesstatisticshelpfulinrequestingadditionalfunding.Studentsareawareofthisprocedure.WorkshopsOFFICEatINSTITUTIONpromoteshigherlearningopportunitiesnotonlyforstudents,butalsofortheirstaffmembers.OFFICEencourageseveryonetopursuecertificationandcontinueprofessionaldevelopmentbytheirinvolvementwithlocal,state,andnationalorganizationsthatsupportthe


profession.Informationaboutlocal,stateandnationalworkshopsismaintainedbytheSUPERVISORandisavailabletoallINSTITUTIONinterpreters.Serviceprovidersareencouragedtoattendallcampus-widestaffdevelopmentactivitiesandtotakeadvantageofanyprofessionaldevelopmentopportunitiesofferedatINSTITUTION.Full-timestaffmembersareexpectedtoattendworkshops,in-servicetrainingsessions,andeventshostedbytheprogram.OFFICEalsoencouragesstafftoattendotherprofessionalseminars,workshops,andconferencessponsoredbyagenciesoutsidethecollege.NationallycertifiedinterpretersareexpectedtomaintaintheircertificationthroughparticipationintheRIDCertificationMaintenanceProgram,orifNADcertified,tofollowtheirproceduresformaintainingcertification.Allotherinterpretersareexpectedtomaintaintheirstate-levelcertification.Interpreters,regardlessoftheircertificationlevel,areencouragedtojoinprofessionalorganizations,attendworkshops,andkeepabreastofissues,standards,andpracticeswithintheinterpretingprofession.VideosandOtherMaterialsSkillbuildingvideosareavailableinOFFICE.Thesevideosmaybecheckedoutorusedintheofficeduringdowntime.Theproceduresforcheckingoutthevideosare:Provideinstructionsforcheckingoutmaterialsatyourinstitution.SuggestedHealthTipsInterpretersareencouragedtomaintaingoodhealthhabits.Attentiontodiet,exercise,andpositionswhenseatedorstandingcanhelppreventsyndromesassociatedwithoveruse,orcumulativetraumadisorder.Justasanathletewarmsupbeforeengaginginphysicalactivityandcoolsdownafterward,interpretersshouldphysicallypreparethemselveswithsimpleexercisesforafewminutesbeforeinterpreting,duringtheday,andattheendoftheday.Onesuchexerciseinvolvesgentlymovingeachwristupanddownandfromsidetoside.Anotherisahandshakeexercisewhichshouldbedonewithapartner.AnothersuggestionistosqueezeasofttennisballormanipulateSillyPutty.Whenseatedwhileworking,sitstraightinthechair.Donotcrossyourlegs.Thishelpspreventstressonthebackandshoulders.Priortoworkinginacoldclassroom,runyourhandsunderwarmwaterorahanddryer.Wearingthingloves(liners)afterworkingcanalsobeeffective.Note:TheaboveinformationcomesfromapresentationbyChiropractorPeterBiondi(FranklinPark)attheIllinoisRegistryofInterpretersfortheDeafConvention,June7,1986.OurStaffProvideinformationaboutlocationofofficethatcoordinatesinterpreters,hoursofoperation,namesofstaff,telephonenumbers,faxnumbers,ande-mailaddresses.


ADDENDUMASuggestedphrasestomaintainconfidentiality

· Iamnotatlibertytosay.

· Iamsorry,thatinformationisconfidential.

· Iamnotsure.

· Idon’tknow.

· Ionlyseethestudentinclass.

· Idon’tknowthestudentpersonally.

· Iamnotabletodiscussthatinformation.

· Ican’tanswerthatquestion,butIwouldbehappytointerpret/transcribeifyouwouldliketo

askthestudentdirectly.

· ThestudentcouldprobablyanswerthatbetterthanIcould.

· OFFICEcouldprobablyanswerthatquestionforyou.Letmegiveyoutheirphonenumber.

· Ifyouhaveconcernsyouwouldliketoaddressconcerningtheinterpreterinyourclassyou

mightwanttotalktotheOFFICE.Letmegiveyoutheirphonenumber.


ADDENDUMBGlossaryofTerms

AcademicAccommodation

Changesinthedeliveryofcoursematerialand/orintheassessmentofknowledgethatassiststudentsinmeetingthestandardsofthecourse.Studentsareeligiblefortheaccommodationsbasedonthedocumentationoftheirdisability.Afewexamplesofaccommodationsincludenotetakers,speech-to-textproviders,signlanguageinterpreter,recordedtextbooks,extendedtesttime,andtheuseofassistivetechnologyduringclassandexams.

AgeofOnset Theageatwhichapersonstartstolosehearing.

AssistivelisteningDevice(ALD)

Devicesthatuseamicrophonepositionedclosetothespeaker’smouthtotransmitspeechtothereceiverwornbythestudent,eitherviaaloop,headphones,oranearbud.ALDshelpovercometheproblemsofdistanceandsurroundingnoise.AlsoknownasHearingAssistiveTechnology.

Amplification Theuseofhearingaidsoranyothertechnologyusedbyapersonwithahearinglosstoamplifysound.

AmplifiedPhone Atelephoneequippedwithvolumecontrolsonthehandset.

AmericanSignLanguage(ASL)

Anaturalvisual-gesturallanguagewithsyntax,structure,andgrammarrulesdifferentfromEnglish.

Audiogram Agraphusedtorecordtheresultsofahearingevaluation.

ClosedCaptioning Displayingtheaudioportionofatelevisionprogram,video,ormovieastextonthescreen.Thecaptionsare“closed”untilthevieweractivatesthemthroughadecoder.

CommunicationAccessRealtimeTranslation(CART)

Aspeech-to-textservicethatusesspecializedcomputersoftwaretoprovideaverbatimtranscriptofthelectureandclassdiscussion.

CuedSpeech Avisualmodeofcommunicationthatuseshandshapesandplacementsincombinationwiththemouthmovementsofspeechtomakethephonemesofaspokenlanguagelookdifferentfromeachother.

CumulativeTraumaDisorder

Apainfulphysicalcondition,suchasCarpalTunnelSyndromeorRepetitiveMotionInjury,whichiscausedbyoveruseandrepetitivemotionwithoutsufficientbreaksforresting.


DegreeofHearingLoss Theextentofanindividual’shearinglossthatisusuallycategorizedas“slight,”mild,”“moderate,”“severe,”or“profound.”

Documentation Awrittenassessmentfromaprofessionalwithexpertiseinthatparticularfieldofdisability.Thisdocumentationisrequiredinordertodeterminethestudent'seligibilityforservicesandthespecificservicesthatareneeded.Sincetherearesomevariationsamongcollegesregardingthedocumentationrequiredtoreceiveservices,studentsareencouragedtoinquireatallcollegesofinterest.

EqualAccess Providingtostudentswithdisabilitieswhoare"otherwisequalified"thesameeducationalopportunitiesandfullparticipationinprogramsandactivitiesasprovidedtoallotherstudents.

Interpreter/Transliterator

Atrainedprofessionalwhoisboundbyacodeofprofessionalconducttofacilitatecommunicationbetweendeafandhearingpersons.InterpretersandtransliteratorsmaybefluentinAmericanSignLanguage;ortheymayprovideCuedSpeechtransliteration;ortheymaybeoralinterpreterswhomouthwordswithoutvoicesodeafindividualscanspeechreadtheinformationpresented.

NoteTaker Aperson,typicallyastudentintheclass,whotakesnotesandprovidesthemtothestudentwithadisability.Notesincludelectureinformation,diagrams,andcommentsfromclassdiscussions.

OpenCaptioning Textfromatelevisionprogram,video,ormoviethatappearsautomaticallyonthescreentoconveythespokeninformation.Nospecialdecoderisneeded.

OtherwiseQualified Asastudentwithadisability,youare"otherwisequalified”whenyoumeetthesameacademicrequirementsandstandardsasnon-disabledstudents.Theserequirementsandstandardsmustbeconsiderednecessarytomaintaintheintegrityofacourse,programorcollegepolicy.Forexample,astudentwithadisabilityisrequiredtomeettheinstructor'sexpectationsforallstudentsinregardstoclassparticipation,workstandards,attendance,andabilitytodemonstrateacquiredknowledge.

ResidualHearing Anyusablehearingthatapersonmayhave.

RegistryofInterpretersfortheDeaf(RID)

Anationalprofessionalorganizationthatisresponsiblefortestingandcertifyinginterpreters,andmaintainingtheCodeofProfessionalConduct.

Speech-to-TextService Aserviceprovidedtofacilitatecommunicationbyusingtechnologytoprovideatextformatforauditoryinformation.Theserviceprovideruses


specialsoftwareandadisplaydevice,andtypesallofthespokeninformationsothestudentisabletoreadthelectureorclassdiscussion.

Speechreading(alsoknownaslipreading)

Theprocessofwatchingaperson’smouthmovementsandfacialexpressionstoascertainwhatisbeingsaid.SpeechreadingabilityvariesfrompersontopersonandcanbeinfluencedbyfactorssuchastheamountofuseablehearingapersonhasandtheirknowledgeofspokenEnglish,thelightingandambientnoiseintheroom,andspeakerdifferencessuchasaccents,lipmovements,andfacialhair.

TelecommunicationsRelayService(TRS)

Servicesthatfacilitatetwo-waytelephonecommunicationbetweenapersonwhousesaTTYoracomputerandapersonwhodoesnotusesuchadevice.

TTY Atelecommunicationdeviceusedbydeafpersonswhocannotcommunicateonthetelephone.Atypewriter-likeunitprintstheconversationonascreenorpapersothatitcanberead,andenablestheusertotyperesponsesbackonthekeyboard.ATTYmustconnectwithanotherTTYoracomputer.PreviouslyreferredtoasaTDD.

VideoRelayService(VRS) Afreeonlineservicewhichprovideson-screeninterpreterstofacilitatephonecallsbetweenhearinganddeafpersons.


ADDENDUMCInterpreterPeerEvaluationForm

Low High 1 2 3 4 Professionalism1. Arrivestoassignmentsontime(orasscheduled) 1 2 3 42. Actsinaprofessionalmanner 1 2 3 43. Maintainsconfidentiality 1 2 3 44. Appropriatelyfunctionsinteamassignments 1 2 3 4 (ifapplicable)5. Isoverallateamplayer 1 2 3 46. Maintainsappropriateethicalboundariesandrole 1 2 3 4Competency&Skill1. Knowledgeofinterpretingfundamentals 1 2 3 42. Isabletokeepupwiththepaceoftheclass 1 2 3 43. Informationrelayedisaccurate 1 2 3 44. Skilllevelisappropriateforclass 1 2 3 4Overallperformancerating 1 2 3 4OtherComments:

Evaluationof___________________________________________Date______________


ADDENDUMDInterpreterEvaluationForms(bystudent)

Low High 1 2 3 4 Professionalism1. Arrivestoassignmentsontime(orasscheduled) 1 2 3 42. Actsinaprofessionalmanner 1 2 3 43. Consistentlywearsnametagtoassignments 1 2 3 44. Maintainsconfidentiality 1 2 3 45. Appropriatelyfunctionsinteamassignments 1 2 3 46. Maintainsappropriateethicalboundariesandrole 1 2 3 4Competency&Skill1. KnowledgeofandskillwithASL 1 2 3 42. Adaptstomylanguageneeds 1 2 3 43. Accuracyofinformationconveyed 1 2 3 44. Overallskill 1 2 3 4Overallperformancerating 1 2 3 4OtherComments:

Evaluationof___________________________________________Date______________


ADDENDUMEInterpreterEvaluationForm(bystudent)

Interpreter’sName_____________________________ Date______________MypreferredcommunicationmodeisCircleone: ASL SignedEnglish SpokenEnglish Other________Theinterpreterissensitivetomycommunicationneeds:Circleone: Always Sometimes NeverPleasecircleoneanumberaftereachstatement.Usethefollowingratingscalewith1beingthehighestratingand5thelowest. 1Always 2Usually 3Sometimes 4Rarely 5NeverInterpreterSkillsTheinterpreterisclearandeasytofollow. 1 2 3 4 5Theinterpreterkeepsupwiththeclassroomlecture/discussion. 1 2 3 4 5ProfessionalBehaviorTheinterpreterisontime. 1 2 3 4 5Theinterpreterhasagoodattitude. 1 2 3 4 5Theinterpreterkeepsinformationconfidential. 1 2 3 4 5Theinterpreterkeepsopinionstohimself/herself. 1 2 3 4 5Theinterpreterisrespectfulofothers. 1 2 3 4 5


Theinterpreterworkscooperativelyaspartoftheeducationalteam. 1 2 3 4 5Wouldyouwanttoworkwiththisinterpreteragain? yes no maybeYourresponsesareconfidential.Ifyouwishyoumaysignyourname.Yourname________________________________________Pleasefeelfreetowriteadditionalcomments.


ADDENDUMFPositionDescription

SignLanguageInterpreterI

PositionSummary:Thispositionreportsto[addyourinformationhere].TheindividualinthispositionisresponsibleforprovidingsignlanguageaccommodationswithintheclassroomunderthemandatesofSection504oftheRehabilitationActof1973,theAmericanswithDisabilitiesActof1990andINSTITUTIONpolicies.Signlanguageinterpretersfacilitatecommunicationbetweendeafandhearingconsumers.Tofacilitatecommunication,interpretersuseAmericanSignLanguage(ASL),SignedEnglish,Contactsign,OralTransliterating,and/orCuedSpeech.Interpretersmustbeabletoadjusttoabroadrangeofconsumerneedsandpreferencesandworkcomfortablywithawidespectrumofinterpretingserviceswhichrequiresahighdegreeoflinguistic,cognitiveandtechnicalskill.Interpretersmustbeabletoconveyaccuratelytheregister,tone,intentandcontentoftheconsumer’smessage.DutiesandResponsibilities:Providesignlanguageaccommodationsforallactivities(academicaswellasnon-academic)onINSTITUTIONcampus.Prepareforinterpretingassignmentsbylearningnewterminologyandcoursematerial,asneeded.Participateinin-servicetrainings,workshops,communityawarenessactivities,andothercommunityservicesasrequiredorassigned.MentorinternsfromlocalandregionalInterpreterTrainingprograms.Attendstaffmeetings;assistinpreparingneededreportsfortheirspecificarea.Performrelateddutiesasrequiredorassigned.MinimumQualifications:

• Bachelor’sdegreewithdemonstratedexperienceandknowledgeofDeafculturewithinthepost-secondaryeducationalenvironment.

• CertificationfromtheRegistryofInterpretersfortheDeaf(RID)(orcomparablestatecredential).

• Fosterandmaintaininterpretingcompetencethroughongoingdevelopmentofknowledgeandskills.

• Collaboratewithcolleaguestofosterthedeliveryofeffectiveservices.• Stayabreastofevolvinglanguageuseandtrendsintheprofessionofinterpretingaswellasin

theAmericanDeafcommunity.• Establishandmaintaineffectiveworkingrelationshipswiththosecontactedinthecourseof

work.• Facilitatecommunication,bothreceptivelyandexpressively,betweendeafandhearing

membersofthepostsecondarycommunity.• AdheretotheRegistryofInterpretersCodeofProfessionalConduct• Assessindividualsituationstodeterminetheneedsofeachdeafstudentrelatedtolanguage

preferences.Salary:$__________-$__________.Fullbenefitspackage.[addyourinformationhere]Sendacoverletter,resume,andnames/contactinformationforatleast3professionalreferencestoINSTITITION.


ADDENDUMGScreeningInterpreters

WhenscreeningInterpreterapplicantsforhire,itisimportanttoassessboththeirreceptive(ASLtoEnglish)andexpressive(EnglishtoASL)skills.Becauseassessingtheskillsofapotentialstaffmembercanbedifficultforsomeonewithoutexperienceinthisarea,thestaffinDisabilityServicesmaychoosetodevelopastrategythatinvolvesreviewingcredentialsaswellascollaboratingwithskilledprofessionalswhomayincludein-housestafforexternalconsultants.Theseconsultantsmaybepresentattheintervieworparticipateviaremotetechnology.NationalorStateCertificationAlthoughsomestatesmayhavetheirowninterpreterlicensure/certificationprocess,theRegistryofInterpretersfortheDeaf(RID)alongwiththeNationalAssociationoftheDeaf(NAD)havedevelopedaninterpretercertificationprocessthatincludesbothawrittenassessmentthatmeasuresknowledgeonareassuchaslinguistics,ethics,andinfluencesontheinterpretingprocess,andaperformanceassessmentwhichratesinterpretingskillsandethicaldecisionmakingskills.Anexplanationofthevarioustypesofcertificationisavailableonlineathttp://www.rid.org/rid-certification-overview/.InterpreterapplicantswhohaveworkedinK-12educationalsettingsmayhavecertificationthroughtheEducationalInterpreterPerformanceAssessment(EIPA).Althoughtherearedifferencesinhowaninterpretermightprovideservicestochildrenversusadults,theratingsystemmaybehelpfulindeterminingwhetherornottheinterpreterapplicantmightbeappropriateforapositionatINSTITUTION.AdditionalinformationabouttheEIPAcanbefoundathttp://www.classroominterpreting.org/EIPA/performance/rating.asp.QualityAssuranceScreening(QAS)Whilenotallstatesrequireaqualityassurancescreening,manydo.Thequalityassurancescreeningchecksaninterpreter’sabilitytoadheretospecificethicalcodesrelevanttothekindsofjobsonewouldexpecttoholdasacertifiedinterpreter.Theseethicalstandardsincludedisplayingappropriatebehavior,maintainingaprofessionalappearanceandunderstandingculturalandethnicsensitivities.Additionalinformationaboutstaterequirementsispostedonlineathttp://www.rid.org/advocacy-overview/state-information-and-advocacy/. SkillsAssessmentReviewinganapplicant’scredentialscanbeaneffectivewayofscreeningalargepoolofapplicants.However,certification(oraqualityassurancescreening)isastartingpointfordeterminingwhetherornottheapplicantmightbeconsideredforemployment.Theinterviewmayincludeanassessmentofskills.


ReceptiveSkills• AskdeafstudentsatINSTITUTIONforpermissiontofilmvideosofthemdoing“mock”

presentations.Theinterpreterapplicantwillvoicethesepresentationsfortheinterviewpanel.Theinterviewpanelshouldhaveaccesstoaprintedinterpretationoftheinformationpresented,includingkeypoints.

• TherearenumerousASLvideosavailableonlinewhichcanbedownloadedandusedas“test”materials.Theinterpreterapplicantwillvoicethevideosselectedfortheinterviewpanel.Theinterviewpanelshouldhaveaccesstoaprintedinterpretationoftheinformationpresented,includingkeypoints.

• Utilizeanon-ASLusertolistentothecandidate’sinterpretationtoseeifitsounds“natural.”Asktheiropinionontheirperformanceinrelationtothetoneofthemessage,thecadence,thevocabulary,etc.

ExpressiveSkills

• Askpermissiontorecordaprofessoratyourinstitutionlecturing.Theinterpreterapplicantwillinterpretthisinformationfortheinterviewpanel,whichincludesskilledprofessionalswhocanprovideappropriatefeedback.

• Therearenumerouscollegelecturesandshortpresentationsavailableonline.Thesemaybedownloadedforuseintheinterviewsetting.

Tomaintainafairinterviewprocess,usethesamematerialswitheachinterpreterapplicant.Sinceinterpretereducationprogramsmayusematerialsthathavebeendevelopedcommerciallyfornationaluse,itmaybebesttoavoidtheseduringthescreeningandhiringprocess.AdditionalIssuestoConsiderOtherissuestoconsiderwhilescreeningforasignlanguageInterpreter:

• Doestheinterpretercometothejobinterviewontime?Dressedappropriately?• Cantheinterpreterintelligentlyexplaintheroleofaninterpretersothatyoucanunderstandit?

Thiswouldincludeinformationrelatingtobothclassroomresponsibilitiesandanyoutsidedutiesneededtodoher/hisjobwell(forexample,obtainingacopyoftextbookstoreadforspecializedvocabulary).

• DoestheinterpreterhaveadegreefromanInterpreterEducationProgram?Whilethisshouldnotbeconsideredanabsoluteprerequisitetoemployment,itdoespermittheprospectiveemployertomakesomeassumptionsabouttheinterpreter’sbackgroundandknowledgeinthefield.

• Whatistheeducationleveloftheinterpretercomparedtotheeducationleveloftheclass?Thisisimportant,becausetheinterpretermustbeabletocomprehendandmatchtheappropriatelanguageneededforthatcourse.

• Doestheinterpreterspeakinaprofessionalmanner?Doesshe/hehaveagoodcommandoftheEnglishlanguage?SignlanguageinterpretershavetobefluentinEnglishaswellasinAmericanSignLanguage.

• Doestheinterpreterexhibitpaternalisticorcondescendingbehaviorstowardthedeafstudentortowarddeafpersonsingeneral?

• Istheinterpreterwillingtocommittoworkingforthedurationofthesemester?


• Istheinterpreteramemberofher/hisprofessionalorganizations?Ifso,she/heshouldbeabletoproduceamembershipcardtoRegistryofInterpretersfortheDeaf(RID)andthestatechapterofRID(ifavailable),ortheNADInterpreterSection.Asktheinterpretertodescribeorlistprofessionaldevelopmentactivitiessincereceivingcertification.

• Hastheinterpreterbeenactiveinher/hisstateorganization?Thiscanshowacommitmenttothefieldandadesireforprofessionaldevelopment.

• Screentheinterpreterwithapanelofevaluatorscomprisedofeitherstudentsorlocaldeafcommunitymembers.

• Asktheinterpretertodescribeatimeshe/hewasfacedwithanethicaldilemma,sharinghowthesituationwasresolved(withoutbreakingconfidentiality).

• Interpretersaretoacceptassignmentswithdiscretionaccordingtotheirskilllevel.Cantheinterpreternameareasinwhichshe/heiscurrentlytryingtoimprove?


ADDENDUMHInterviewQuestions

• Giveanexampleofhowyouworkedonteam.• Tellmealittleaboutyourself.• Whatdoyoubringtothetablethatothercandidate’scan’t?• Givemeanexampleofatimethatyoufeltyouwentaboveandbeyondthecallofdutyatwork.• Canyoudescribeatimewhenyourworkwascriticized?• Haveyoueverbeenonateamwheresomeonewasnotpullingtheirownweight?Howdidyou

handleit?• Tellmeaboutatimewhenyouhadtogivesomeonedifficultfeedback.Howdidyouhandleit?• IfIwereyoursupervisorandaskedyoutodosomethingthatyoudisagreedwith,whatwould

youdo?• Whatassignmentwastoodifficultforyou,andhowdidyouresolvetheissue?• Howdoyouwanttoimproveyourselfinthenextyear?• Withyoureyesclosed,tellmestep-by-stephowtotiemyshoes.• Whatwouldbeyouridealworkingsituation?• Whattechniquesandtoolsdoyouusetokeepyourselforganized?• Givemeaspecificexampleofatimewhenyouusedgoodjudgmentandlogicinsolvinga

problem.• Givemeaspecificexampleofatimewhenyouhadtoconformtoapolicywithwhichyoudid

notagree.• Givemeanexampleofatimewhenyouhadtomakeasplitseconddecision.• Howwouldyoumanageasituationwhereyoubelievedthatsomethingwasnotincompliance

withprofessionalethics?Haveyoueverfacedsuchsituation?Ifso,tellmemoreaboutit.


Thistemplatewasoriginallydevelopedbypepnet2andhasbeenredevelopedbyNationalDeafCenteronPostsecondaryOutcomes(NDC)underagrantfromtheU.S.DepartmentofEducation,OSEP#HD326D160001.However,thecontentsdonotnecessarilyrepresentthepolicyoftheU.S.DepartmentofEducation,andyoushouldnotassumeendorsementbythe

federalgovernment.PublicationDate:2017.AdditionalinformationaboutcurrentNDCresourcescanbefoundat:www.nationaldeafcenter.org

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