Installation and Programming Manual V4.3 SBP 3000 Series ... · Below is a list of all the items...

SBP 3000 Series IP Clock

The Sapling Company, Inc.1633 Republic RoadHuntingdon Valley, PA 19006USA

+1 215.322.6063 P.+1 215.322.8498 F.www.sapling-inc.com

Installation and Programming Manual V4.3



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Table of Contents

SBP 3000 Series IP Clock

Table of Contents—2

Installation

Included in the Kit—3

Metal Flush Mount Installation—4

Surface (Wall) Mount Installation (ABS)—5

Surface (Wall) Mount Installation (ABS)—6

Double Mount Installation (ABS)—7

Double Mount Installation (ABS) (continued)—8

Double Mount Installation (ABS) (continued)—9

Wiring Information

Power over Ethernet (PoE) Wiring—10

Temperature Sensor Wiring (Optional)—11

Buzzer Installation (3300 Series)—12

Setting the DHCP and/or Static IP—13

IP Clock Monitor Software

Sapling IP Clock Monitor Software - Task Bar Options—14-15

Sapling IP Clock Monitor Software—16-17

Sapling IP Clock Monitor Software - Error Messages—18

Web Interface

Web Interface - Log In—19

Web Interface - Home—20

Web Interface - Display Settings—21

Web Interface - Brightness Schedule (if option 4 is selected in Display Settings)—22

Web Interface - Clock Settings—23

Web Interface - Network Settings—24

Web Interface - Network Servers—25

Web Interface - Clock Status—26

Web Interface - DST - Daylight Saving Time (Day of Week)—27

Web Interface - DST - Daylight Saving Time (Day of Month)—28

Web Interface - DST - Daylight Saving Time (By Country)—29

Web Interface - Email Alerts—30

Web Interface - Event Log—31

Web Interface - Elapsed Timer (3200/3300 Versions Only)—32-33

Web Interface - Configuring the Elapsed Timer Buttons (3200/3300 Versions Only)—34

Programming

Push Buttons—35

Support

Reading the Display—36

Frequently Asked Questions—37

Troubleshooting—38

Appendix—39

*Manuals may change without prior notice



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Included in the Kit

Surface Mount

Kit will be labeled: D-MK-WLL-PLTC-1

• 4 - 6-32 x 1” Machine Flat Screws

• 4 - 6-19 x 1/2” Flat Head Screws

• 4 - 8-32 x 7/19” Screws

• 2 - 8-32 x 7/16” Screws

Below is a list of all the items included in the SBP 3000 installation kit. The items in the kit will correspond to the type of mounting option chosen.

Flush Mount

Kit will be labeled: D-MK-3-IP-F

• 1 - Grounding Wire, Loop End (18 AWG), Green

• 1 - 24VAC Power Harness (18 AWG), Black, Green, White

• 4 - Machine Flat Screws 6-32 x 1/2”, Black

• 1 - 6-32 Hex Machine Screw Nut

• 1 - Internal Tooth Lockwasher #6

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1. Mount the flush mount box into the wall.

2. Connect the ground wire into the flush mount box using the tooth lockwasher and the machine screw nut (included in the kit).

3. Disconnect the red filter from the display panel.

4. Connect the wiring as shown on the wiring diagram on page 10.

5. Mount the display panel into the flush mount box using the four (4) black machine screws (#6, included in the kit). Make sure the switches are on the right side.

6. Snap the red filter into the display panel.

Metal Flush Mount Installation

Dimensions

2.5” x 4 digit: 9.65”[ 245.1mm] L x 3.80”[ 96.5mm] W x 3.00”[ 76.2mm] H




Installation



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Surface (Wall) Mount Installation (ABS)

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Surface (Wall) Mount Installation (ABS)

1. Mount Housing to Wall and/or Gang Box - To mount the housing to the wall, drive two (2) anchors into the wall (not supplied in

kit) and take two pan head screws (also not supplied in kit) and drive them into the inserts leaving an 1/8th inch gap between the head

of the screw and the wall. Mount the housing to the wall by lining up the two holes in the back of the top of the housing with the two

screws with the 1/8 inch gap from the wall and slide the housing onto the heads of the screws. To mount the housing to the gang box,

take the four (4) 6-32 x 1” screws (supplied in kit) and screw them through the four holes in the center of the inside of the housing and

the four holes in the gang box.

Note: If using a metal gang box, a ground must be provided to the gang box.

2. Feed Wiring Into the Housing - Take the wire coming from the inside of the gang box and feed it through the hole in the middle of

the housing.

3. Plug and Secure Wiring - Loosen the provided wire clamp (comes attached to the inside of the housing) and slip excess wiring

through and tighten the clamp. After securing excess wiring, plug the jack at the end of the wiring into the appropriate jack on the back

of the display board.

4. Mount Display Board to Housing - Using the four (4) self tapping, 6-19 x 1/2” flat head screws supplied in the assembly kit, take

the display board and screw it to the front side of the clock housing (4 screws per clock).

5. Snap on Filter - Take the red filter bezel and snap it on to the front side of the housing.

6. Snap on Frame - Take the gray frame and snap it on to the front side of the housing.

Installation



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Double Mount Installation (ABS)

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Double Mount Installation (ABS) (continued)

*For metal mounting bracket: Use a wall anchor that can support 50 lbs or more with a maximum

screw size of 8/1.5”

1. Install metal mounting bracket - First, remove the metal mounting bracket from the inside of the double mount base by unscrewing

the two (2) 6-32 x 1/2” screws located on the underside of the base (save these screws for step #5). Next, screw the metal mounting

bracket to the wall or ceiling in which the clocks are being installed. To mount to the switch box, screw the four (4) 6-32 x 1” screws

supplied in the assembly kit through the inner four holes of the metal mounting bracket. Use the outer four holes to mount anchors to

the wall (both anchors and screws for anchors not supplied in kit). For IP clocks, if using an Ethernet bracket (*as shown in the diagram)

use the two (2) 6-32 x 1/4” included in the assembly kit to mount the Ethernet bracket to the metal mounting bracket at this point

(Ethernet bracket not supplied in assembly kit).

Note: If using a plastic switch box, a ground wire must be routed through the switch box and into one (1) of

the four (4) metal mounting bracket screws in order to provide ground to the metal mounting bracket.

Note: the metal mounting bracket MUST be secured by both the screws going to the switch box AND the

anchors going into the wall.

2. Mount clock housings to pole - Align the hole in the center each housing with one of the three holes on the mounting pole where

the wiring will be routed (the installer will chose which hole at the end of the pole to use based on how far they want the clock to sit

from the wall). Screw from the inside of the housing into the four holes surrounding the hole in the center of the housing using the four

(4) 8-32 x 7/16” screws supplied in the assembly kit (4 screws per clock), securing both housings to the mounting pole.

Note: End caps from one side of each clock must be removed to mount both clocks to the mounting pole.

Remove one end cap from each clock from the side in which the mounting pole enters the clock.

3. Screw both housings together - Using the two (2) self tapping, 6-19 x 7/16” screws supplied in the assembly kit, screw both back

sides of the clock housings together (2 screws per clock).

4. Feed wiring through base and pole - Take the wiring coming from the switch box and begin to feed it through the center of the

base of the mounting assembly until it emerges from the hole in the center of the clock housing. Make sure there is roughly 1.5’ - 2’

of wiring coming from the switch box. Perform this task for both clocks. If installing IP clocks, run bare Ethernet wire without an RJ45

connector and install the connector after it has been routed through the clock if possible (this will be much easier than running the wire

with the connector on). If not possible, make sure that there is no boot present in order for the connector to fit through the assembly.

If you are using an Ethernet bracket with the installation of IP clocks, the assembly of the clocks in steps 6 and 7 can be accomplished

before mounting the assembly to the wall in step 5 - making the overall installation more simple.

*Instructions continued on next page

Installation



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Double Mount Installation (ABS) (continued)

5. Snap and screw base to metal mounting bracket - Snap the base to the metal mounting bracket by first making contact

with the lip in the upper side of the base and the metal mounting bracket. When the base has been snapped onto the bracket, take

the two (2) 6-32 x 1/2” pan head screws that originally came installed on the base and screw them back into the two holes on the

underside of the base to secure the base to the metal mounting bracket.

6. Connect switch box wires to clock harness - Take the wiring harness supplied with the clock and make all necessary

connections between the wiring harness and the switch box wires using wire nuts. Perform this task for both clocks. If using IP

clocks, wiring will not be supplied with the clocks - the installer will be responsible for supplying all Ethernet wiring.

7. Plug and secure wiring - Loosen and slip excess wiring through provided wire clamp (comes attached to each housing) and

tighten the clamp. After securing excess wiring, plug the jack at the end of the wiring harness into the appropriate jack on the back

of the display board. Perform this task for both clocks.

8. Mount display board to housing - Using the four (4) self tapping, 6-19 x 1/2" flat head screws supplied in the assembly kit,

take the display board and screw it to the front side of the clock housing (4 screws per clock).

9. Snap on filter - Take the red filter bezel and snap it on to the front side of each clock housing.

10. Snap on frame - Take the gray frame and snap it on to the front side of each clock housing.

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1. Plug in the power injector to a power outlet.

2. Using a CAT5 or CAT6 patch cable, connect one end to the switch/router connected to the network and the other end into the IN on the power injector.

3. Using another CAT5 or CAT6 patch cable, connect one end to the OUT on the power injector and the other end to the RJ45 port on the IP clock.

4. If using a multi-output power injector, continue to power the other IP clocks by repeating step 3.

Connecting when using a PoE Injector

Connecting when using a PoE Switch

1. Plug in the PoE switch to a power outlet.

2. Using a CAT5 or CAT6 patch cable, connect one end to the switch/router connected to the network and the other end into the IP Clock.

PoE Switch or Power Injector

Recommended PoE Injector Specification

48VDC @ 320mA per one output

Power over Ethernet (PoE) Wiring

Ethernet Cable

Wiring Inform

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IMPORTANT: Detach clock from power source before installing new circuitry. DO NOT add new circuitry while the clock is operating.

Attach the end of the Temperature Sensor Wire to the circuit board in the following manner:

Temperature Sensor Wiring (Optional)

If you ordered a Temperature Sensor with your SBP 3200/3300 clock, it must be connected to a terminal on the circuit board located on the back of the clock.

Connecting The Temperature Sensor

Temperature Sensor

Sensor Cable

Data from the temperature sensor will be sent to your clock when the clock is powered on. For more information on how to make the SBP display temperature, please see the section labeled “Web Interface - Display Settings”.

The Sensor Cable is 6 feet (1.83 meters) long, and so the sensor should be positioned within 6 feet of the clock. The cable is unshielded, 4 conductor, 22AWG (.33mm²). If longer than 6 feet is required, the wire would have to be terminated in an electrical box, and the longer wire would have to be provided by the customer.

1 2 3 4 5

5) No connection4) White3) Black2) Green1) Red

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Wiring Information

Buzzer Installation (3300 Series)

Wiring Inform

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If you ordered a Buzzer with your SBP 3300 clock, it can be installed on the clock circuit board with four easy steps:

1) Attach the long green connector to the J1 Sync Input ports.

2) Confirm that the wires are attached to holes 7 and 8. The red wire should be in hole 7. The black wire should be in hole 8.

3) Attach the short green connector to the J3 Relay Output ports.

4) Confirm that the wires are attached to holes 1 and 2. The yellow wire should be in hole 1. The black wire should be in hole 2.

(IMPORTANT: Detach clock from power source before installing new circuitry. DO NOT add new circuitry while the clock is operating)

To program the buzzer, access the clock’s web interface and perform the following actions:

1) Click on the Elapsed Timer tab.

2) FInd the drop-down menu next to “On Countdown complete, close” and select “Relay 2”

3) In “for ____ seconds” set the amount of time that you wish the buzzer to sound when the countdown ends. The number must be a whole number from 1 to 60.

4) Press the Save button.

J1 - Sync Inputs

9 8 7 6 5 4 3 2 1

J3 - Relay Output

1234

*Relay 1 N.O.

*Relay 2 N.O.



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Port 123 must be open if the clock is accessing a time server outside of the network.

Port 80 must be open if access to the web interface from outside the network is desired.

3. Static IP - If using a static IP, the IP address will default to 192.168.0.123. Go to a web browser, such as Internet Explorer, Chrome, etc., and type in 192.168.0.123 into the address bar to load the web interface. Once this is done, follow the instructions on page 24 to find the Network Settings page. Turn off DHCP, enter the new IP address, and click submit. Next, power down the IP Clock, remove the jumper and reboot the IP clock. To access the web interface, type the new IP address into the address bar of the web browser.

4. DHCP - If DHCP is being utilized, load the Sapling IP Monitor software on a PC that is connected to the network. Launch the Monitor.exe file.

Locate the IP Clock by searching under the “Name” heading (if previously configured) or “Serial Number” (found on the circuit board on the back of the clock). Once the clock is located, double click on it to open the clock’s web interface.

1. The IP Clock is set to use DHCP by default. Once the IP Clock is plugged into the switch/router, it will try to get an IP address automatically.

2. If DHCP is not being used, and a static IP or crossover connection is preferred, then a jumper must be installed on the IP board at the following location:

Note: To view the IP address from the digital clock, press both buttons on the front of the display once. The IP address will scroll across the display.

Note: To switch to a static IP connection, the jumper must be placed on the circuit board before the clock is powered

Setting the DHCP and/or Static IP

Place jumper on these two terminals

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Sapling IP Clock Monitor Software - Task Bar Options

1. Send - When clicked, this button will display the following options: Send Message - This option is not available with IP analog clocks.Send Looping Message - This option is not available with IP analog clocks.Send Countdown - This option is not available with IP analog clocks.

Task Bar Options

Find Hands - By selecting this option, the user will be able to send a command telling the analog clocks to resynchronize their hands. The user will be prompted to enter a password to authenticate their permissions. This command can be sent to one analog clock, a selected group of analog clocks, or all of the analog clocks in the system.

2. Groups - When clicked, this button will open the Groups drop-down menu. All - Clicking on this option will cause the monitor to display all compatible IP devices on the network.

Configure Groups - Opens the group configuration menu (see below).

“Group Name” - Clicking on the name of a group will cause the monitor to display all of the IP devices in that group. Example: Clicking on “Group 1” will cause the monitor to show only the devices that have been added to Group 1 through the Configure Groups menu.

A. Text Boxes - Entering a name into the text box will change the name of the group. For example, the first text box currently contains the name “Group 1”. This will cause the the first group to be shown as “Group 1” in the drop-down menu.

B. Clocks buttons - Clicking on a Clocks button will display each of the group’s devices in the box to the right.

C. Device Box - Displays the devices for the selected group. The name of the selected group will appear above the device box.

To add a device to the group, click on a device on the IP monitor. While holding down the button on the mouse, drag the name of the device over to the device box, then release the button on the mouse.

To remove a device from the group, click on a device in the device box. Whole holding down the button on the mouse, drag the name of the device outside of the device box, then release the button on the mouse.

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Sapling IP Clock Monitor Software - Task Bar Options (continued)

Task Bar Options

4. Email Alerts - When clicked, this button will display the following options:

Enable Email Alerts - By selecting this option, the user will receive an email alert if the IP Monitor Software hasn’t heard from a selected group of clocks in a certain amount of time.

Configure Email Alerts - By selecting this option, the user is able to choose which email address the alerts are sent to, the address of the email server, and the amount of time between an event and the email being sent. Once the information is filled in, click the save button. When pressed, this will save all of the settings that were entered.

Send Test Email - By selecting this option, the user is able to send a test email to the email address specified in the Configure Email Alerts option

5. Databases - When clicked, this button will display the following options: Download Configuration - By selecting this option, the user can load an IP clock’s setting from a PC to another IP clock.

Upload Configuration - By selecting this option, the user can upload the settings from an IP clock and save them to a PC.

* Matches any sequence of 0 or more characters in the name

? Matches any single character in the name

[chars] Matches any character in the set given by chars. If a sequence of the form x-y appears in chars, then any character between x and y, inclusive, will match.

{[A-Za-z]} Will match any alphabetical character.

\x Matches the single character x. This provides a way of avoiding the special interpretation of the characters

*?[]\ in pattern.

3. Filters - When clicked, this button will display the following options: Filter By Clock Type - By selecting this option, the user is able to view specific clock types on the Monitor Screen. The clock types users can

filter through are: Master Clocks, Network Repeaters, IP Analog, and/or IP Digital clocks. When the box next to the clock type is checked, the user will be able to view that clock type on the Monitor Screen.

Filter By Name - By selecting this option, the user is able to search for specific clocks by name on the Monitor Screen. The user must type in the name of a clock and check the box next to the word Enable. Once checked, the clocks that match the name will appear.

Please Note: When using this option, the submitted name must be identical to the name of the clock in order to receive a match. There are a few

special sequences/characters listed below that may be used when filtering by name:

7. Version - When clicked, this button will display version number information of the IP Monitor Software and the Software Version Number (SVN). This information is needed only when contacting Sapling technical support and will not affect your usage of the IP Monitor Software.

*Examples are listed in the Appendix on page 29.

6.Save to File - When clicked, allows the user to save the all of the information in the IP monitor device list as a .CSV file, which can be printed from Microsoft Excel. If the monitor is showing devices from a specific Group, then the .CSV file will contain only the devices in that group.



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1. Monitor Screen - Displays all the clocks that are active in the system. The monitor screen displays the name of the clock, serial number, type of clock, IP address, last updated time, how long the clock has been running, and the status of the clock.

2. Quick Access Menu - To access this menu, click the right mouse button while your cursor is on the selected clock. A list of options are shown and explained below.

3. Remove from Display - When clicked, this option will remove the selected clock from the Monitor screen.

4. Clear Selections - This option will deselect any highlighted items on the Monitor Screen.

5. Mark as Priority - Marking a clock(s) as priority is another filtering option for a user to segment the clocks. Once a clock is marked as priority, there will be an asterisk (*) next to the chosen clock. See option 15 on page 17 for directions on how to filter the priority clocks on the monitor screen.

6. Send Message to Clocks - This option is not available with IP analog clocks.

7. Send Countdown to Clocks - This option is not available with IP analog clocks.

8. Send Looping Message to Clocks - This option is not available with IP analog clocks.

9. Send Numeric Message to Clocks - This option is not available with IP analog clocks.

10. Download Configuration to Clock - By selecting this option, the user can load an IP clock’s setting from a PC to another IP clock.

11. Upload and Save Configuration - By selecting this option, the user can upload the settings from an IP clock and save them to a PC.

12. Delete All Entries - By selecting this option, the user can remove all clocks from the monitor screen.

*Before starting, copy the IPMONITOR Application from the CD provided to a computer that is connected to the same network as the IP clocks, then load the program.

Sapling IP Clock Monitor Software

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Please note: These options can also be accessed by using the keyboard shortcuts noted in the Quick Access Menu



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12. Send Message to Digital Clocks - This option is not available with IP analog clocks.

13. Send Countdown to Digital Clocks - This option is not available with IP analog clocks.

14. Download Configuration to Clocks - This option allows the user to load the IP clock’s settings from a PC to another IP clock.

15. Show Priority - By selecting this option, the IP clock(s) the user previously “marked as priority” will be the only clocks shown in the program window.

16. Device Count - This number is the amount of IP clocks that are displayed on the IP Monitor Software.

Sapling IP Clock Monitor Software (continued)

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1. Characters are Red - When the characters of a clock have turned red, this means that the clock has not sent its status within the last 10 minutes.

2. Characters are Gray - When the characters of a clock have turned gray, this means that the clock was once displayed on the IP Monitor, but upon launching the IP Monitor program this most recent time, the clock cannot be found on the network.

3. Characters are Black - When the characters of a clock are black, this means that the clock is working normally.

4. “Unknown” MAC Address - An IP device with older software will report its MAC address as “Unknown”. This is a result of the data sent by the older software in the device. It does not indicate an error with the clock.

Sapling Clock Monitor Software - Error Messages

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1. Password - This field is where the user enters their password. The default password is 6063. This password can always be used, even if the password is changed from within the “Clock Settings” tab.

2. Log In - This button, when pressed, will attempt to log in the user.

Web Interface - Log In

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1. Home Screen - After entering the correct password, the home screen will appear where the current time, date and the current DST setting are displayed. From this screen, the user can select a page from the task bar to begin configuring the clock’s settings.

Web Interface - Home

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1. Display Format - This option sets the clock’s time display to either 12 hour mode or 24 hour mode.

2. Date Format - This option sets the clock’s date display format in either MM:DD:YY mode or DD:MM:YY mode.

3. Brightness - This option sets the clock’s brightness display. There are four settings: Low, Medium, High, or OFF.

4. Brightness Schedule - This option allows the user to schedule the day and time that the IP clock’s display should be at high, medium or low brightness, or be completely powered off. (See page 22 for further instructions).

5. Seconds Time Displayed - This option sets the duration for how long the time is displayed. If the duration is set to 0, the time will not be shown.

6. Seconds Date Displayed - This option sets the duration for how long the date is displayed. If the duration is set to 0, the date will not be shown.

7. Seconds Temperature Displayed - This option sets the duration for how long the temperature is displayed. If the duration is set to 0, the temperature will not be shown. This option only appears if a temperature sensor is installed on the clock. (3200/3300 Models Only)

8. Display Temperature In - This option sets the clock’s temperature display to either Fahrenheit or Celsius. This option only appears if a temperature sensor is installed on the clock. (3200/3300 Models Only)

9. Submit - This button, when pressed, saves all of the settings that were entered.

10. Cancel - This button, when pressed, clears all of the settings that were changed.

11. Alternate HRS:MIN / MIN:SECS - This option allows the user to set the clock to alternate from an hours and minutes display (HR:MM) to a minute and seconds display (MM:SECS). Must be set to ON to modify the values for the next two settings.

12. Seconds Minutes and Seconds (MN:SC) displayed - This option allows the user to set the duration for how long the minutes and seconds are displayed on the clock. Alternate HRS:MIN/MIN:SECS must be set to ON to modify.

13. Seconds Hours and Minutes (HR:MN) displayed - This option allows the user to set the duration for how long the hours and minutes are displayed on the clock. Alternate HRS:MIN/MIN:SECS must be set to ON to modify.

*Numbers 11 through 13 only apply to 4 digit IP Clocks

Web Interface - Display Settings

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1. Select Day - This option allows the user to select which day(s) of the week to set alternate brightness levels.

2. Select Time of Change - This option allows the user to select the time of the selected day that the brightness level of the clocks will change.

3. Select Brightness Level - This option allows the user to select the brightness level for the selected day and time.

4. Select Time of Change (2) - This option allows the user to select an optional second time of the selected day that the brightness level of the clocks will change.

5. Select Brightness Level (2) - This option allows the user to select a brightness level for the optional second time of the selected day that the brightness level of clocks will change.

*Hour selection for brightness scheduling is made in 24 hour time (0:00 to 23:59 hour selections)

Web Interface - Brightness Schedule (if option 4 is selected in Display Settings)

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1. User Password - This field allows the user to enter a password for the user level programming. The password must be entered once in the User Password field and once in the Confirm Password field in order to be changed. The default is 1111. Users may view all tabs, but cannot change settings.

2. Technician Password - This field allows the user to enter a password for the technician level programming. The password must be entered once in the Technician Password field and once in the Confirm Technician Password field in order to be changed. The default is 6063. Technicians may change any setting.

3. Clock Name - This field allows the user set a unique name for the clock, such as its location. The clock name cannot exceed 20 characters.

4. Clock Number - This read-only option displays the unique serial number for the clock.

5. Network Sync Every - This setting allows the user to choose how often the clock attempts to synchronize with the network.

6. Bias Seconds- This setting allows the user to offset the synchronized time. The range is +/- 18,000 seconds (5 hours). The clock may be configured to function as part of a Zone Clock through this option.

7. GMT Offset - This setting allows the GMT offset to be configured for time zones +/- 12 hours.

8. Submit- This button, when pressed, saves all of the settings that were entered.

Web Interface - Clock Settings

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1. Gateway IP Address - This field allows for the gateway IP address to be set.

2. Subnet Mask - This field allows for the subnet mask to be set.

3. DNS Router - This field allows for the DNS router address to be set.

4. IP Address - This field will display the IP address that was given by the DHCP server. If DHCP is disabled, then the user will be able to set a static IP address. *See note below.

5. MAC Address - This read only option is the clock’s physical address.

6. DHCP- This setting allows the user to choose whether the clock is on a DHCP server or not.

7. Broadcast to Monitors -This setting allows the clock to send out its data in broadcast mode.

8. Send Specific Monitor IP - This setting allows the user to send the IP clock’s status to a computer on a sub-net outside of the normal network.

9. Monitor IP Address - This is where the user will type in the IP address of the specific sub-network in which the clock's status will be sent to outside of the normal network if option 8 is enabled.

10. Submit - This button, when pressed, saves all of the settings that were changed.

*Static IP - If using a static IP, the IP address will be defaulted to 192.168.0.123. Go to a web browser and type in 192.168.0.123 to load the web interface. Turn off DHCP enter the new IP address and click submit. Then power down the IP Clock, remove the jumper, and reboot the Network Repeater. To access the web interface, type in the new IP address in the web browser.

Web Interface - Network Settings

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1. Retry Failed Server After - This field will allow the user to set how often the clocks will attempt to connect to a server that has failed to communicate correctly.

2. Server Addresses - These fields allows for the (S)NTP servers to be set.

3. Rotate Servers - This option lets the clock rotate through all ten (S)NTP servers instead of being locked to one (S)NTP server.

4. Submit - This button, when pressed, will save all the settings that were entered.

Web Interface - Network Servers

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1. NTP Details - This button, when clicked, provides additional details about the NTP synchronization.

2. Resync NTP Now - This button, when clicked, forces synchronization with the NTP server.

3. Reset NTP History - This button, when clicked, resets all the data in the NTP Details window.

4. Reset Time Drift Data - This button, when clicked, resets the statistics of the time drifts.

Web Interface - Clock Status

Web Interface

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1. DST Option - Day of Week in Month - This Daylight Saving Time setting is used when the clock is to change time on a specific day, month and time. Once the option is selected, click Submit to confirm.

Web Interface - Daylight Saving Time (Day of Week)

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1. DST Option - Day of Month - This Daylight Saving Time option is used when the clock is to change on a specific day of the month. Once the option is selected, click Submit to confirm.

Web Interface - Daylight Saving Time (Day of Month)

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1. DST Option - By Country - This Daylight Saving Time option is used when the clock is to change time based on what country it’s located in. Select the pre-defined group that best fits which DST setting is desired.

Web Interface - Daylight Saving Time (By Country)

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Email Alert Configuration

1. Email Recipient - This field is where the user name of the email recipient will be inserted. Do not enter the domain and suffix.

(correct: johnsmith) (incorrect: [email protected])

2. Email Domain - This field is where the user will enter the domain name of the email server. (i.e. domain.com)

3. Email Server - This field is where the email server address will be placed. (i.e. server.domain.com)

Send Email Alerts On:

4. Email Alert: NTP Synchronization Timeout - When checked, this will send an alert when the clock hasn’t received a time synchronization for x amount of minutes.

5. Email Alert: Time Sync Change - When checked, this will send an alert when the IP clock’s internal time is different from the time that it receives from the NTP server by x amount of seconds.

6. Email Alert: Restart - When checked, this will send an alert when the clock has been reset.

7. Email Alert: Count Up Activated - When checked, this will send an alert when a count up has been activated. *Option only available if Elapsed Timer is installed.

8. Email Alert: Count Down Activated - When checked, this will send an alert when a count down has been activated. *Option only available if Elapsed Timer is installed.

9. Submit - This button, when clicked, will save all changes on the Email Alerts page.

Web Interface - Email Alerts

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1. Clear Log - This feature allows the user to clear the log of all results.

2. Event Log - This feature allows the user to see the events and settings the clocks have previously carried out.

Web Interface - Event Log

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Web Interface - Setting Up the Elapsed Timer Interface (3200/3300 Versions Only)

1. Type the IP address of the IP clock into a web browser such as Internet Explorer or Firefox. This will load the IP clock’s web interface. Type in the password for the IP clock.

2. Once the Elapsed Timer is connected to the back of the digital IP clock (see the Elapsed Timer manual for more information), press any button on the Elapsed Timer.

3. Refresh the web interface page. The Elapsed Timer tab will appear in the menu bar. After this step is done once, the IP clock will always recognize the Elapsed Timer.

*The Elapsed Timer tab will only appear on the task bar when the Elapsed Timer is plugged into the back of the IP digital clock.

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Web Interface - Elapsed Timer (3200/3300 Versions Only)

1. Lights - This option allows the user to set a different light setting for each button when individual buttons are pressed. The options for this are: No Change, Off, Green, Red, Blink (on/off).

2. Select Function of button - This option allows the user to choose individual functions for each button on the Elapsed Timer. The options for this are explained on page 34.

3. Save - Pressing this button will save all settings to the Elapsed Timer.

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Web Interface - Configuring the Elapsed Timer Buttons (3200/3300 Versions Only)


1. No Action - Pressing this button will perform no functions on the IP clock.

2. Return to Time Display - Pressing this button will cause the IP clock to return to its previously displayed time.

3. Briefly Display Date - Pressing this button will cause the IP clock to briefly show a date display.

4. Go to Count Up and Hold - Pressing this button will cause the IP clock to display and hold at zero.

5. Go to Count Up and Start - Pressing this button will cause the IP clock to switch from its current display and begin the counting up process beginning from zero.

6. Go to Count Down and Hold - Pressing this button will cause the IP clock to display and hold at zero.

7. Go to Count Down and Start - Pressing this button will cause the IP clock to begin counting down from a time specified by the user and will switch from its current display and begin displaying the count down process.

8. Start/Stop - Pressing this button will cause the timer to start or stop its counting functions.

9. Shift Digits - Pressing this button will cause the digits to shift displays from an Hour/Minutes display to a Minutes/Seconds display (4 digit IP clocks only).

10. Relay 1 - Pressing this button will cause the relay to open and receive the time protocol from the network (Sync-Wire only).

11. Relay 2 - Pressing this button will cause the relay to open and receive the 2nd time protocol from the network (Sync-Wire only).

*For more information about the Elapsed Timer and its programming functions, please see the Elapsed Timer manual.

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View IP Address

Push Buttons

This option allows the user to view the clock’s IP address. Press both push buttons at the same time and the IP clock will scroll its IP address across the display.

Selecting Count Up Option

Begin Count Up Function - This option allows the user to initiate when the clock will start counting up from zero. Press the bottom button to enable the Count Up Function or press the top button to move on to the next option.

Pause Count Up Function - This option allows the user to pause the Count Up Function when the Count Up Function is enabled. Press the bottom button to enable the Pause Count Up Function or press the top button to move on to the next option.

Resume Count Up Function - This option allows the user to resume the Count Up Function when the Count Up Function has been paused. Press the bottom button to enable the Resume Count Up Function or press the bottom button to exit to the clock’s normal time display.

Set Manual Hour-Minute-Second Deviation

*To set the clock’s time display with push buttons, the user must first change the “Network Sync” options in “Clock Settings” on the Web Interface to “Never” sync.

Set Hour - To set the hour on the IP clock, press the top button and the hour selection will appear (HR). Using the top button scroll through numbers 01-23. After the selection is made, press the bottom button to move on to set the minute.

Set Minute - To set the minute press the bottom button after making the hour selection and the minute selection will appear (MM). Using the top button scroll through numbers 01-59. After the selection is made, press the bottom button to move on to the set second.

Set Second - To set the second press the bottom button after making the minute selection and the second selection will appear (SC). Using the top button scroll through numbers 01-59. After the selection is made, press the bottom button to move on to the next option.

Save Settings - To save the time settings that were chosen, press the bottom button after the second is selected and the “save settings” option will appear (SET). Press the top button to save the settings and then press the bottom button to move on to the next option or just press the bottom button to not save and move on to the next option.

Clear Settings - To clear the time settings that were chosen, press the bottom button after “saving settings” are selected and the “clear option” will appear (CLR). Press the top button to clear all hour, minute, and second settings. After this selection, the clock will return to it’s normal time display.

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Reading the Display

The digital clock is designed to display time in either a 12-hour or 24-hour format. When the display is set to the 12-hour format, a circular light will appear in the top left corner of the display to indicate PM, or disappear to indicate AM. When the display is set to the 24 hour format, the full 24-hour time will appear on the display; no other lights should appear.

Some examples:

5:30 AM (12-hour format)

5:30 PM (12-hour format)

5:30 AM (24-hour format)

5:30 PM (24-hour format)

The factory default for all digital clocks is the 12-hour format. If you wish to set the clock to display time in a 24-hour format, see the section labeled “Web Interface Settings”, included earlier in this manual.

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Frequently Asked Questions

How are IP clocks controlled?IP clocks are independent and receive their time from a NTP/(S)NTP server.

If a setting is adjusted using the Monitor program, does it effect only the selected clock or the entire system?The IP clock series has the capability to allow the user to adjust the settings to an individual clock or apply those settings to the entire system.

How many PoE injectors do I need?Each clock needs an PoE injector. However, there are many multi-port PoE switches/routers that are available.

What type of cable do I use for powering and synchronizing the clocks?The typical cable used is CAT5e or CAT6.

Can I use any NTP/(S)NTP server for downloading the time?Yes, any site that sends out the NTP/(S)NTP protocol may be used as an input to the IP clock.

How do I put my clocks in 24 hour mode?On the web interface, under Display Options, select the Display Format drop down and select 24 hour. Then click submit.

What is the default password to enter into the web interface?The default password is 6063.

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Troubleshooting

What do I do if I cannot connect to the web interface?Verify that the IP address your attempting to access is correct. If the IP address is correct, verify that there aren’t any provisions in the firewall preventing you from accessing it. If all else fails, try connecting via a cross-over cable (See page 13).

The clock isn’t keeping time. What should I do?Make sure that the NTP/(S)NTP server addresses that were programmed are functioning. Also, make sure that the clock is communicating within the network and has outside access to a time server.

The clock is not powering up. What should I do?Make sure that the power injector is plugged in. If it is, ensure that the output is going to the clock and the input is going to the router/switch.

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Appendix

Listed below are examples when using the Filter By Name option on the IP Monitor Software.

*IP matches any clock name that starts with “IP”

[AR]* matches any clock name that starts with “A” or “R”

*t* matches any clock name with a lower case ‘t’

[A-Z]* matches any clock name that starts with a capital letter

*[0-9] matches any clock name that ends with a number

A??b*c matches any clock name where the first character is ‘A’, the fourth is ‘b’, and ends in a ‘c’

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Installation and Programming Manual V4.3 SBP 3000 Series ... · Below is a list of all the items...

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Transcript of Installation and Programming Manual V4.3 SBP 3000 Series ... · Below is a list of all the items...