Innovative State ~ How New Technologies Can Transform Government

@Aneeshchoprawww.innovativestate.com

Government Doesn’t WorkHealthcare.gov Launches with Great Fanfare, Little Capability

Source: Land of Promise; http://www.politico.com/news/stories/1211/69746.html

Though Last Two Decades Marked By Growing Technology Gap

A (Long) History of Pioneering Government

Countless examples of public and private sector keeping pace on

benefitting from new technologies – “arsenal system;” Pension Bldg;

Census tabulating machines

Reinventing Government

Management Success Despite Tech

Limits

“REGO” launch 09/93 with strong results, limited technology – only 200+

Internet websites; no smartphones (mobile broadband), cloud computing,

“big data” analytics tools

Source: http://knowledge.wharton.upenn.edu/article/whats-wrong-with-this-picture-kodaks-30-year-slide-into-bankruptcy/; http://novicelab.org/wp-content/uploads/2012/11/KodakToInstagram.jpg

Learning the Right Lessons on Closing GapsKodak’s Dramatic Stall Could Have Been Prevented

“When new technologies change the world, some companies are caught off-guard. Others see change coming and are able to adapt in time. And then there are companies like

Kodak — which saw the future and simply couldn’t figure out what to do.” – Wharton

Stall Points

Source: Innovative State

Best Practices in Open InnovationP&G, Facebook, Amazon (Among Others) Lead the Way

Connect & Develop strategy shifts

culture welcoming external ideas

Facebook’s Platform “force multiplies”

developer workforce

Amazon’s “Just Do It Award”, Andon Cord empower front-line

workers

Amazon’s “Just Do It Award”, Andon Cord empower front-line

workers

Open Innovation to Transform Government

Source: http://www.whitehouse.gov/blog/2013/07/08/smarter-more-innovative-government-american-people; Shutterstock

Tapping the Expertise of the American People to Serve Smarter

Open Innovator’s Toolkit#Open Data

#Standards & Convening#Prizes & Challenges#Lean (Govt) Startups

Handshakes & Handoffs

Source: http://celebrating200years.noaa.gov/foundations/climate_data/image1.html; whitehouse.gov

On July 4, 1776, the weather in Philly

was clear and mild with a high 0f 76

degrees

New White Hosue “Playbook” explicitly includes call for

more APIs

Lever #1: Democratize Government DataFrom Jefferson to Digital Services “Playbook”

Source: http://history.nasa.gov/SP-4219/Chapter1.html; eScholar; http://bluebuttonconnector.healthit.gov/

Lever #2: Collaborate on Technical StandardsHoover’s “Associative State” Model Boosts Nascent Air Sector

After dramatic reduction in aircraft manufacturing following WWI,

then-Secretary Hoover encourages industry collaboration

on engine, wing standards, commercialized on popular DC-3,

Boeing 247

“Government as convener” to

liberate data in regulated sectors

back the consumer, fueling

third party applications for

personalized services

Source: http://www.watch-around.com/en/subscribers-zone/magazine/article/harrison-meritait-il-le-longitude-prize.html; http://www.bbc.com/news/uk-politics-22892443 ; http://www.darpa.mil/NewsEvents/Releases/2011/2011/03/15_DARPA_XC2V_Design_Challenge_Explores_Advantages_of_Crowd-Sourced_Design.aspx

Lever #3: Issue Challenges & PrizesProven Formula Attracts Wider Pool of Problem Solvers

After 1707 Scilly naval disaster in which more than 1,400 sailors died, British parliament offered

a £20,000 ($3M today) prize for a way to determine longitude; Harrison’s resulting

chronometer solved the problem that eluded Sir Isaac Newton

DARPA initiates crowdsourced design competition, inspired by Augustine’s Law (by 2054, cost of combat aircraft to exceed entire DoD budget); Victor Garcia

wins in weeks, vehicle prototyped for Presidents “Advanced Manufacturing Partnership” Launch – June,

2011

Source: Innovative State; http://online.wsj.com/news/articles/SB10001424052702304451104577390192565641460;; whitehouse.gov; http://www.whitehouse.gov/blog/2013/05/15/rfp-ez-delivers-savings-taxpayers-new-opportunities-small-business

Lever #4: Launching Lean (Govt) StartupsRecruiting a New Breed of (Tech) Leader the Active Ingredient

Presidential Innovation Fellows

Talent for Lean (Government) Startups

Leaders emphasize tech policy levers – open data, consensus standards, R&D

collaboration – and do so in the spirit of a “lean startup” for rapid results, iteration;

RFP-EZ lowers costs 30% for web development in trial run

Following President Wilson’s lead, Roosevelt recruits leading CEOs (like

GM’s Knudsen) as “dollar-a-year-men” to mobilize industrial base for WWII;

Kennedy later dubbed this “best and brightest” recruitment – “are you good

enough for government?”

Re-Visiting Healthcare.gov (2010 Edition)

Source: http://makinggood.edmullen.com/index.php/article/health_insurance_exchange/; www.healthcare.gov; http://health.usnews.com/health-insurance

Ed Mullen’s Tweet Leads to API That Fuels Global Media Brand

Thank you