Innovation in Practice: One-Stop Carpal Tunnel Clinic

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practice that includes professional- ism, empathy, trustworthiness, and reflection. A narrative approach in hand therapy requires the ability to absorb, interpret, recognize, and be moved by patients’ stories. Methods: This paper reviews the literature on narrative medicine and applies narrative themes to hand therapy intervention in order to max- imize the integration of patient values into clinical care. Case exam- ples will demonstrate how narrative medicine may look like casual con- versation between the therapist and patient, but what is occurring is ac- tually quite powerful and poignant. This paper teaches specific commu- nication techniques that elicit per- sonal and meaningful information from the patient. Case examples will show how both the patient and the provider participate in the exchange, with the provider listening actively, providing eye contact, reflecting, avoiding interruptions, and asking open-ended questions. Patients feel listened-to when they have opportu- nities reflect on emotional aspects of the upper extremity problem for which they were referred. The case examples illustrate how use of narra- tive in hand therapy improves their care. Results: Narrative medicine teaches us that patients’ stories are not trivial; that hand therapists should treat the patient’s illness ex- perience, not just the disease or im- pairment; and that patients’ medical histories represent only a part of their relevant stories. Hand therapy case examples will portray a scenario for each of these themes and the narra- tive message of these examples will be clearly explained. Conclusions: The medical model advocates that therapists maintain objectivity and professional distance. Hand therapists need to be structure- specific in order to treat diseases and injuries safely and accurately. But we maximize hand therapy’s relevance and meaning to patients by acknowl- edging and incorporating the subjec- tive aspects of their experiences and stories. The practice of narrative medicine in hand therapy allows pa- tients’ stories to unfold so that their hand therapy care can incorporate their values and thus be more per- sonalized and meaningful to them. Relevance: Narrative medicine ex- emplifies how much richness is illu- minated in the revealing of a particular detail. When we listen to patients’ stories, we in effect collabo- rate with them to create new life stories. Use of a narrative approach uncovers details that reflect patient values, thereby contributing to the practice of evidence-based medicine in hand therapy. OBJECTIVES 1. Define narrative medicine as it applies to hand therapy. 2. Identify three ways to promote storytelling in hand therapy patients. 3. Name three open-ended ques- tions to elicit patients’ stories. INNOVATION IN PRACTICE: ONE-STOP CARPAL TUNNEL CLINIC Donna Kennedy, Imperial College Healthcare NHS Trust, Cathy Ball, Jagdeep Nanchahal, United Kingdom Purpose: Carpal tunnel syndrome (CTS) is the most common compres- sion neuropathy and in the United Kingdom in 2000, operative treat- ment was undertaken for 31% of new cases. In 2008, the National Health Service Improvement Plan stated that no patient should wait longer than 18 weeks from referral to hospital treatment. In response, a One-Stop Carpal Tunnel Clinic (CTC) was developed to provide timely, quality care. Methods: The CTC is a treatment and research clinic, investigating the outcomes of the management of CTS. Prior to attending, patients receive patient information sheet and com- plete questionnaires. At the clinic, a Surgeon completes an examination and provocative tests and Hand Therapist completes evaluation and nerve conduction studies. Nerve con- duction studies are performed utilis- ing portable electrodiagnostic device. Assessment findings and nerve study results are reviewed, a diagnosis made, and treatment administered on the day. The CTC is innovative; conducted bi-weekly on Saturday mornings, accommodating patients’ schedules; assessment and treatment provided in one appointment, mini- mising visits and delays; treatment and research clinic; hand therapists work in extended scope role, perform nerve conduction studies Results: Patient satisfaction with the CTC is evaluated with a ques- tionnaire with a high degree of satis- faction reported. Clinical outcome is assessed at three months with the Boston Carpal Tunnel Questionnaire (BCTQ), and at one year with the BCTQ, Michigan Hand Outcomes Measure (MHQ), strength and sensi- bility. The BCTQ is a disease-specific questionnaire for evaluating symp- tom severity and functional impair- ment (Levine et al 1993). Items are rated on a scale of 1 to 5, with lower scores implying milder symptoms and less functional impairment. A paired-samples t-test was conducted to evaluate the impact of treatment on BCTQ scores. In the surgery group (n 5 43) there was a statistically significant decrease in symptom scores from pre-surgery (M 5 3.10, SD 5 0.98)) to 3 months postsurgery (M 5 1.99, SD 5 0.94, t (42) 5 7.73, p , .0005). There was a large effect size for symptoms (.587) and a mod- erate effect size (.35) for function. In the injection group (n 5 5), there was a decrease in symptom and function scores but this did not approach sta- tistical significance. Conclusions: Results of a patient satisfaction questionnaire and the BCTQ indicate a high level of patient satisfaction and excellent clinical out- comes at three months post-surgery. Relevance: Evidence of the effec- tiveness of hand therapists in ex- tended scope role; Increased understanding of clinical outcome relative to pretreatment symptom se- verity; Evidence of patient satisfac- tion with innovative service. OBJECTIVES 1. To report on and increase awareness of innovation in practice. 2. To report evidence of hand therapists working in an ex- tended scope fashion, with e26 JOURNAL OF HAND THERAPY

Transcript of Innovation in Practice: One-Stop Carpal Tunnel Clinic

practice that includes professional-ism, empathy, trustworthiness, andreflection. A narrative approach inhand therapy requires the ability toabsorb, interpret, recognize, and bemoved by patients’ stories.

Methods: This paper reviews theliterature on narrative medicine andapplies narrative themes to handtherapy intervention in order to max-imize the integration of patientvalues into clinical care. Case exam-ples will demonstrate how narrativemedicine may look like casual con-versation between the therapist andpatient, but what is occurring is ac-tually quite powerful and poignant.This paper teaches specific commu-nication techniques that elicit per-sonal and meaningful informationfrom the patient. Case examples willshow how both the patient and theprovider participate in the exchange,with the provider listening actively,providing eye contact, reflecting,avoiding interruptions, and askingopen-ended questions. Patients feellistened-to when they have opportu-nities reflect on emotional aspects ofthe upper extremity problem forwhich they were referred. The caseexamples illustrate how use of narra-tive in hand therapy improves theircare.

Results: Narrative medicineteaches us that patients’ stories arenot trivial; that hand therapistsshould treat the patient’s illness ex-perience, not just the disease or im-pairment; and that patients’ medicalhistories represent only a part of theirrelevant stories. Hand therapy caseexamples will portray a scenario foreach of these themes and the narra-tive message of these examples willbe clearly explained.

Conclusions: The medical modeladvocates that therapists maintainobjectivity and professional distance.Hand therapists need to be structure-specific in order to treat diseases andinjuries safely and accurately. But wemaximize hand therapy’s relevanceand meaning to patients by acknowl-edging and incorporating the subjec-tive aspects of their experiences andstories. The practice of narrativemedicine in hand therapy allows pa-tients’ stories to unfold so that theirhand therapy care can incorporatetheir values and thus be more per-sonalized and meaningful to them.

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Relevance: Narrative medicine ex-emplifies how much richness is illu-minated in the revealing of aparticular detail. When we listen topatients’ stories, we in effect collabo-rate with them to create new lifestories. Use of a narrative approachuncovers details that reflect patientvalues, thereby contributing to thepractice of evidence-based medicinein hand therapy.

OBJECTIVES

1. Define narrative medicine as itapplies to hand therapy.

2. Identify three ways to promotestorytelling in hand therapypatients.

3. Name three open-ended ques-tions to elicit patients’ stories.

INNOVATION INPRACTICE: ONE-STOPCARPAL TUNNELCLINIC

Donna Kennedy, ImperialCollege Healthcare NHS Trust,Cathy Ball, Jagdeep Nanchahal,United Kingdom

Purpose: Carpal tunnel syndrome(CTS) is the most common compres-sion neuropathy and in the UnitedKingdom in 2000, operative treat-ment was undertaken for 31% ofnew cases. In 2008, the NationalHealth Service Improvement Planstated that no patient should waitlonger than 18 weeks from referralto hospital treatment. In response, aOne-Stop Carpal Tunnel Clinic (CTC)was developed to provide timely,quality care.

Methods: The CTC is a treatmentand research clinic, investigating theoutcomes of the management of CTS.Prior to attending, patients receivepatient information sheet and com-plete questionnaires. At the clinic, aSurgeon completes an examinationand provocative tests and HandTherapist completes evaluation andnerve conduction studies. Nerve con-duction studies are performed utilis-ing portable electrodiagnostic device.Assessment findings and nerve studyresults are reviewed, a diagnosismade, and treatment administered

on the day. The CTC is innovative;conducted bi-weekly on Saturdaymornings, accommodating patients’schedules; assessment and treatmentprovided in one appointment, mini-mising visits and delays; treatmentand research clinic; hand therapistswork in extended scope role, performnerve conduction studies

Results: Patient satisfaction withthe CTC is evaluated with a ques-tionnaire with a high degree of satis-faction reported. Clinical outcome isassessed at three months with theBoston Carpal Tunnel Questionnaire(BCTQ), and at one year with theBCTQ, Michigan Hand OutcomesMeasure (MHQ), strength and sensi-bility. The BCTQ is a disease-specificquestionnaire for evaluating symp-tom severity and functional impair-ment (Levine et al 1993). Items arerated on a scale of 1 to 5, with lowerscores implying milder symptomsand less functional impairment. Apaired-samples t-test was conductedto evaluate the impact of treatmenton BCTQ scores. In the surgery group(n 5 43) there was a statisticallysignificant decrease in symptomscores from pre-surgery (M 5 3.10,SD 5 0.98)) to 3 months postsurgery(M 5 1.99, SD 5 0.94, t (42) 5 7.73,p , .0005). There was a large effectsize for symptoms (.587) and a mod-erate effect size (.35) for function. Inthe injection group (n 5 5), there wasa decrease in symptom and functionscores but this did not approach sta-tistical significance.

Conclusions: Results of a patientsatisfaction questionnaire and theBCTQ indicate a high level of patientsatisfaction and excellent clinical out-comes at three months post-surgery.

Relevance: Evidence of the effec-tiveness of hand therapists in ex-tended scope role; Increasedunderstanding of clinical outcomerelative to pretreatment symptom se-verity; Evidence of patient satisfac-tion with innovative service.

OBJECTIVES

1. To report on and increaseawareness of innovation inpractice.

2. To report evidence of handtherapists working in an ex-tended scope fashion, with

high degree of patient satisfac-tion and excellent clinicaloutcome.

3. Long term objective of CTCstudy is to increase under-standing of clinical outcomerelative to pre-treatmentsymptom severity, enablingbetter prediction of outcomeand communication of suchwith patients.

VALIDATION OF ANINTEGRATED MODELOF RESEARCHUTILIZATION INCLINICAL PRACTICE

Gail Groth, University ofWisconsin Madison, DorothyFarrar Edwards, Elizabeth D.Cox, Ruth Benedict, UnitedStates of AmericaCarpal tunnel syndrome (CTS) is adistressing condition for individuals,families, and communities. Whilenearly 50 clinical trials are conductedannually on CTS research, this re-search will not improve the lives ofindividuals with CTS if it is not used.Unfortunately, insufficient researchutilization is a widespread problem.A pressing need exists to ensure handtherapists use CTS research findings.

Purpose: To better predict and ex-plain research utilization among cer-tified hand therapists (CHTs) in orderto enhance the lives of individualswith CTS.

Methods: Using a cross-sectionaldesign, a mail survey was distributedto a random sample of 600 AmericanCHTs. The main study variables wereresearch use, intention, attitudes,subjective norms, self-efficacy, work-load and autonomy. Structural equa-tion modeling estimated the effects ofstudy variables on CTS treatmentdecisions. Competing models weretested to optimize fit.

Results: Three hundred and eightCHTs responded to the survey (55%).A competing model, the IntegratedModel of Research Use in ClinicalPractice (IMRUCP) was superior tothe Theory of Planned Behavior(Dx2 5 0.77, Ddf5 4, p5 .94) and ex-plained a large proportion of vari-ance in research use (R2 5 0.57). As

anticipated, intention (b 5 .65) andself-efficacy (b 5 .22) significantlypredicted research use (p , .00).Perceived usefulness (b 5 .54) andsubjective norms (b 5 .17) signifi-cantly predicted intention (p , .00).Autonomy (b5 .35) significantly pre-dicted self-efficacy (p , .00).Contrary to hypotheses, self-efficacy(b5 .35) did not significantly predictintentions (p 5.30) and workload (b5 .04) did not significantly predict re-search use (p 5 .44). Furthermore,subjective norms (b 5 .67) directlypredicted perceived usefulness (p ,.00) andworkload (b5 .19) positivelypredicted perceived usefulness (p 5.02).

Conclusions: Research utilizationin clinical practice is a complex yetpredictable phenomenon. Researchutilization was most strongly pre-dicted by intention followed by self-efficacy, subjective norms, perceivedusefulness, autonomy and workload.The IMRUCP provides a validatedmodel of research utilization applica-ble for researchers, policy-makersand practitioners.

Clinical Relevance: Individualswith CTS should be able to count onreceiving rehabilitation services thatmeets their needs and is based on thebest scientific evidence available.However, many individuals withCTS do not receive these services.As a CHT your use of research find-ings for clinical decisions is facilitatedby your own cognitions, the expecta-tions of your colleagues and by char-acteristics of your job. Likewise, thesesame factors can hinder your use ofresearch findings. The IMRUCPhelps organize important predictorsof research use to illuminate a pathfor change.

EXTENDED SCOPEHAND THERAPIST LEDACUTE TRAUMATICWRIST INJURY CLINIC

Gaylene Branstiter, St. Thomas’Hospital, Fiona Sandford,United Kingdom

Purpose: The purpose of settingup the extended scope clinic was forearly detection of traumatic ligamentdamage to the wrist. Hand surgeonswere noting late presentation of wristinstability to their clinics. This was

resulting in salvage procedures forthose patients.

Methods: Clinical Specialist thera-pists set up a therapy led clinic withdirect referral from Accident andEmergency. Patients present to A&Eand are first cleared of fractures. Ifthey continue with pain 10 days aftertheir injury they are referred andassessed within the therapy ledclinic. All appropriate investigationsare ordered including MRI’s, X-rays,dynamic ultra sound or nerve con-duction studies. Any patient with anacute ligament tear is referred di-rectly to a surgeon for management.

Results: From June, 2008 toMarch,2009, 52 patients were referred di-rectly from A&E. Diagnosed were 6fractures, 12 ligament tears, 8 gangli-ons and 8 other wrist conditions.Statistics continue to be taken andmissed fractures, ligament tears, gan-glions etc continue to be detected.Immediate treatment has lead to ashortened patient pathway and betterpatient outcomes.

Conclusions: Our results were sig-nificant and continue to exceed theoriginal intent of the clinic. We havedetected numerous scaphoid frac-tures and have risk managed manypatients. Clinical assessment, imag-ing and investigations have resultedin greater number of optimal patientoutcomes and satisfaction.

Relevance: Immediate posttrau-matic injury to a wrist can be difficultto assess. Waiting 10 days for theacute swelling to resolve can allow atherapist to perform specific ligamenttests and determine more specificareas of pain and injury. ExtendedScope practitioners can assess andinvestigate for early detection of lig-ament tears or missed fractures. Thisprovides more timely and appropri-ate management for patients withsignificant injury that may havebeen previously missed leading topoor patient outcomes.

OBJECTIVES

1. Explanation of ExtendedScope practice in the area ofacute traumatic wristassessment.

2. Methods and assessment usedwith patients, investigationsordered and clinical findings.

October–December 2010 e27