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INFORMATION&

DECISION SUPPORTSYSTEM

Presented By:1.Muhammad Amir Sabirin bin Ubaidillah2. Mohd Iqnor bin Kosim3. Mohd Iqram bin Dzulkifli4.Sirajuddin bin Ab Aziz

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Goal of IDS & DSS

Assist management level in decision making & problem solving.

Realizing corporate goals.Helping people to become a better

decision maker & problem solvers.

“A real decision is measured by the fact that you've taken a new action. If there's no action, you haven't truly decided.” (Robins, Tony)

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Decision Making & Problem Solving Process

Monitoring

Evaluate the end result

ImplementationApplied the selected solution into motion

ChoiceSelect the course of action based on the achievability

DesignDevelop alternative solutions to the problem

IntelligenceIdentify & define potential problem & opportunities

Decision Making Process

Problem SolvingProcess

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Choice Section: Programmed Decisions

Decisions made using a rule, procedure, or quantitative method.

Also known as a computerized generated decision.

Decisions are made based on structured problems (frequently predicted problems)

For example, media player installed in a car. They automatically plays music without pushing any button.

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Choice Section: Unprogrammed Decisions

Non-computerized decision taking process.

Could be said occurs in daily life as well.

It is a difficult-to-quantify decisions.They do not depend on standard rules

and procedures.For example, ask yourself what do

you want to eat, and drink, and where would you go to and when?

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Other DSS

Model

Optimization Model

Satisficing Model

Heuristic Model

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Computerized DSS: Optimization Model

Find the best solution through problem constraints method.

An optimum solution that meets organizational goals.

For example, between 3 choices, the 1st choice is the best solution for effective, and cheapest method execution, while as the 2nd and 3rd choice do not provide such equal as the 1st choice.

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Computerized DSS: Satisficing Model

Not optimum, rather a satisfying solution.

Could be said, as the 2nd or 3rd best achievable solution.

Also good give good results.For example, if you can’t get a gold

medal in a sport, get at least a silver or bronze medal.

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Common DSS: Heuristic Model

Commonly accepted guidelines or procedures.

Also known as the “Rules of Thumb”.You can’t gain maximum effect nor

achieved failure with this model.For example, you don’t achieve your

this month’s target on sales, but your sales on the current month is not the lowest on the record.

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Positive Impact of IDS and DSS

Help to make better decision making.Help to solve more complicated

problems.Hasten in achieving personal, or

organizational goals.Help sell product and services.Resulting in increased effectiveness,

and efficiency with higher productivity.

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Negative Impact of IDS and DSS

Increased expenditure on: Hardware maintenance. Software updating. Database management. Networking and internet. Personnel mastery on computerized system. Complicated or conflicting procedures.

Require vast knowledge regarding related matter to the work.

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THE END OF SLIDE

THANK YOU FOR YOUR TIME